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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 376

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A
ashokrana2k9
from Chandausi, Uttar Pradesh
Jan 18, 2018
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Address: Dehradun, Uttarakhand, 248001
Website: AXISBANK.COM

Sir,
I am ashok rana my loan was sanctioned on 26 july 2017 rs 2441999/- and the loan disbursed on 18 oct 2017 due to some family problems i was unable to register this property within 20 days i informed your bank dealing person after that i was visited your bank to concern about my registration of property so that time mr shailendra tiwari attending me and he said your loan was decline from our side due to not registered property at right time mr shailendra tiwari also said me first you need to close your policy tata aig policy then we close your loan and relogin your file without any processing fees and charges within 2 days we will sanction your loan after sanction your loan we will dishbursh ur loan within 2 more days 1\ 12\ 2017 that date he told me after that iam continusly calling him but he was not picked
My call and when i was visited branch he told me, sir, i will get back to you within 1 day then again he did not pick my phone and not reply i given total processing fees 5900+ 12000 + 12500 stamp papers and total amount i submitted to your bank i and 220000/- given to seller in case you don't take any action i lost that money sir plz take necessary action as soon as possible

Thanking you
Regards
[protected]
Axis Bank customer support has been notified about the posted complaint.
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    N
    nithinnk19
    from Bengaluru, Karnataka
    Jan 18, 2018
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    Address: Thrissur, Kerala

    I rechargedmy jio number an amount of inr 399/- through bhim axis pay app vide transaction id[protected] on date 07/01/2018 09.50 am and transaction failed but my sbi account account debited. I made a query against it on same day but till now it's not been resolved.. My query id is [protected] which is not resolved and refunded the amount of rs/-399
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Akshu007
      from Arambol, Goa
      Jan 18, 2018
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      Address: 411038
      Website: www.axisbank.com

      Dear sir / ma'am

      From last 1 year im a/c holder of axis bank having a/c no.[protected]. When i'm open an a/c with u r bank it's only salary a/c after 6 months its transferred to savings a/c. Also u r bank does not charged any charges to customers a/c for minimum balance "for salary or savings a/c". I have transferred all my funds to my another banks a/c. On[protected]. Putting rs. 5 in my axis bank a/c.

      But yesterday i got msg from axis bank about my balance its directly showing (-514). How's its possible???
      I need resolution otherwise i request u to plz close my a/c

      # of services providing by axis bank

      "also attached the screen-shot of statement"

      Warm regards
      Akshay sathe
      Pune (Mh)
      [protected]
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        S
        ShrutiSam
        Jan 17, 2018
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        Address: Ahmedabad, Gujarat

        Dear Team,

        Please help. I have done a money transfer from Rewire app.
        From Israel to India. I have mentioned incorrect bank account number in beneficiary.
        The money has got deducted from Rewire and it is under "Processing payment". Axis bank can stop this transfer so that the money is refunded to Rewire account or they can transfer the amount to my correct account.

        I am attaching a invoice sent by Rewire on this transaction

        Wrong account : [protected]
        Current account : [protected]

        Amount transferred is Rs. 402911
        Transfer code is 19336386

        Please help me as soon as possible.
        Axis Bank customer support has been notified about the posted complaint.
        Jan 19, 2018
        Updated by ShrutiSam
        My transaction is showing as completed. It is not clear whether money got transferred or not. Bank should have rejected transfer as the beneficiary name and account number does not match
        But this did not happen.

        Rewire shared UTR number
        UTR number. KKBKR[protected]
        Branch ifsc code : UTIB0000003
        CITY : AHMEDABAD


        Please help me to get my money transferred to my correct account.
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          S
          Saswajeet Routray
          from Hojai, Assam
          Jan 17, 2018
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          Address: Madhepura, Bihar

          Today at near about 4PM, I visited Axis bank ATM at Madhepura, Bihar. I just found a black plastic just below the card swipe area which creates doubt. Also I found any guard but nobody was there.
          So I request Axis bank to check it and take necessary action as soon as possible.
          I am also attaching the photos.

          Thanks
          Saswajeet Routray
          [protected]
          Axis Bank customer support has been notified about the posted complaint.
          Jan 17, 2018
          Updated by Saswajeet Routray
          Today at near about 4PM, I visited Axis bank ATM at Madhepura, Bihar. I just found a black plastic just below the card swipe area which creates doubt. Also I found any guard but nobody was there.
          So I request Axis bank to check it and take necessary action as soon as possible.
          I am also attaching the photos.

          Thanks
          Saswajeet Routray
          [protected]

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            I
            iamrudraksh88
            from Nagpur, Maharashtra
            Jan 17, 2018
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            Address: Nagpur, Maharashtra, 440015
            Website: www.axisbank.com

            I am facing a tremendous difficulty while applying for personal loan. My salary is credited to Axis bank. I had created the account online on https://digital.axisbank.co.in/AxisDigitalBanking/html_pages/main.html?utm_sourc... using my KYC details. No doubt my account was created ASAP!

            But the problem which I am facing is this type of account is treated in digital/virtual account category it will not allow the customer to request cheque book facility. Failing to apply for the personal loan. I don't understand why did they provide this facility as the customers may face this kind of issue wherein they have to rely on cheque book if needed.

            My Axis bank account no is - [protected]
            My Axis bank IFSC code is - UTIB0000805.

            I want my cheque book. I want to apply for personal loan. I can not afford to create another account in Axis and provide my newly created account number to my Company.
            Axis Bank customer support has been notified about the posted complaint.
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              D
              Dhanagowtham
              from Coimbatore, Tamil Nadu
              Jan 17, 2018
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              Address: 641009

              I am Dhanasekaran P, I have received an offer to apply the instant personal in AXIS back with AMT of 990000 at the rate of interest 10.99%. One of the AXIS bank executive requested to use the benefit. Rate of interest is reasonable, so I have processed the loan through online and planned to purchase a DTCP approval land. The bank executive told that the AMT will be credited with in 72 hours, so I have selected a land and paid advance and broker commission Rs.50000 to the land owner. After 72 hours, I received a call and they told your loan is declined without a fair reason. I am totally disappointed for declining the loan, I am eligible for all categories and cibil score is above 750. From 22Dec17, I am following with that executive, still I didn't receive the proper response. I need to process the declined application. My application id is 7505533. I am going to lost my money by believing the AXIS bank personal loan. So please do needful. Axis Bank saibaba colony, Coimbatore.
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Anshad ak
                from Tumkur, Karnataka
                Jan 17, 2018
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                Address: Alappuzha, Kerala, 690502

                I visit your kayamkulam branch today
                The operation manager is misbehave with us
                If any doubts or any problems tge manager should give a brief explanation on it but tge manager he behave kike arrogent
                Am not satiafy with his attitude
                He thinking he is the superior power and also he treat his colligues like this
                Please take an action
                He is behaving very rude
                Axis Bank customer support has been notified about the posted complaint.
                Yesterday 14/01/2018 i had credit 1000 transaction but transaction was failed..1000 deducted my account.so please refund my transaction amount as soon as possible.i am highly obliged to you.
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                  J
                  jeopalliathu
                  Jan 17, 2018
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                  Address: Pathanamthitta, Kerala, 689645

                  Dear sir,
                  It feels a great hurt for my family that a lady from axis bank called to my father number and using very bad words insulted my father. Because of some serious issue we couldn't pay the interest, but we told her a date that this 20 we will pay the amount at least half the total payment. But she didn't mind that and use very bad words to a man having 60 year age. Is this the custom of axis bank? I dint know her name. But having her number ([protected]).
                  Still i respect the bank am not blaming. I have a car loan there which i am giving every month correctly. And my sister was working there for more than one year also. So still i believe we will get a good relation with the bank.
                  We hope this kind of issues wont happen again.
                  Axis Bank customer support has been notified about the posted complaint.
                  Linkedin account has debited my amount 1769 unauthorized way from axis debit card and later initiated refund to my axis account however its not getting credited in axis bank even after 6 days hence please do the needful
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                    R
                    raghavendra madhugani
                    from Hyderabad, Telangana
                    Jan 17, 2018
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                    This is completely fake app. I am recharged 459 jio recharge and account was debited but my jio number didn't recharged yet. This problem 10 days back happend. I have been raised a query but no answered yet.
                    Status is showing on success transaction
                    My jio number [protected]
                    Transaction id[protected]
                    Please process on this complaint and refund my amount make it fast
                    Axis Bank customer support has been notified about the posted complaint.
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                      R
                      ravikumar sure
                      from Bengaluru, Karnataka
                      Jan 17, 2018
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                      Address: Bangalore, Karnataka, 5600068
                      Website: www.axisbank.com

                      Hi team,

                      I am having axis bank credit card no [protected] due some personal financial crises, i raised the settlement request with customer care in five monthly installments in november 2017 and they agreed the same.

                      After that i got call from swetha from axis bank. She told me pay only rs 81, 000 and will issue the settlement letter without effecting cibil score. I have paid two installments amount is rs40, 0000 paid in nov'17 and dec'17.

                      Remaining rs 41, 000 i am unable to pay this month. I have requested swetha to give emi option but she is not at all agreeing and harrassing to me. She is keep on calling to my family members and harrassing this is not at all fair even thou
                      Gh i have the time till 30th april 2018 as per customer care settlement request.

                      I don't know exactly swetha is relating to axis bank or not and her mobile no is [protected].

                      At last i have requested her i should pay the rs 41, 000 in 31st march 2018.

                      So i am requesting you. Kindly give emi option to remaining rs41, 000 so that i am able to repay.

                      Thanks
                      Ravi
                      Mobile no:[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        K
                        krishankaku
                        from Delhi, Delhi
                        Jan 17, 2018
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                        Address: New Delhi, Delhi

                        Sir,
                        I would like to draw your kind attention towards my problem that i am a esteemed customer of axis bank since 2006 and maintained my saving account very well since then. I am also availing facility of credit card from axis bank since last 5-6 years. As per my request, my credit card bill is automatically debited from by saving account on due date. For this, i am maintaining sufficient amount in my account for paying credit card bill on due date. But, it is very unfortunate to state that on the credit card bill of january 2018, i was imposed more than 1200 rs in my credit card bill due to non payment of bill amount on due date. It is also pertinent to mention here that i have maintained more than sufficient amount in my saving account on due date which u can check from your system and my credit card bill is being auto debited as per my request, then why this late fee etc, was imposed on me??? I am also attaching current statement of my credit card bill for your kind perusal.

                        Kindly look into the matter and do the needful to refund this late fee etc amount which was imposed on me by default.

                        Thanks and regards,
                        Krishan kumar yadav
                        Credit card number [protected]
                        Contact number [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          arun ramanan
                          from Coimbatore, Tamil Nadu
                          Jan 16, 2018
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                          Address: 560078

                          Today i got a call from axis bank representative he asked for account number and said my account name correctly finally He said it is compulsory to opt for the one assist service, I said that i m not interested he again saying itz compulsory for all axis bank customers i dont think so itz my right to opt for a plan finally he deducted the amount 1899 from acc no**5326

                          I dont need this service kindly deactivate and refund the money im upoloading a screenshot also

                          dated.16/01/2018
                          Axis Bank customer support has been notified about the posted complaint.
                          Dear Arun,

                          Greetings from OneAssist..!

                          We deeply regret for the inconvenience caused to you & appreciate your patience.

                          We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                          Should you require any further assistance, please reach us at[protected].

                          Regards,

                          Brijesh

                          Team OneAssist.
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                            P
                            P89
                            from Mathura, Uttar Pradesh
                            Jan 16, 2018
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                            Address: Lucknow, Uttar Pradesh, 226001

                            Last month unnecesary charges deducted in my account when i noticed and inquired about it .Bank executive informed me that there is ecs activated while i never ask for ecs and didn't apply for it .customer care and bank executives are not giving me proper response and blame me that i am taking benefit of ecs charges until i don't know what is the benefit of this ecs and which benefits i am getting ???? ???🤔🤔
                            Still continuously charges deducted
                            Axis Bank customer support has been notified about the posted complaint.
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                              Pradeep hattur
                              from Bengaluru, Karnataka
                              Jan 16, 2018
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                              Address: Bangalore, Karnataka

                              My self pradeep hattur yesterday i use my standard chartered debit card in axis bank atm to withdraw 200 amount, but amount didn't get from atm but amount debited from my account... I don't know how... It shows one error that is time exceed
                              Contact number [protected]
                              Please do needful job to get my money back

                              Myne account number[protected]
                              If code scbl0036074
                              Axis Bank customer support has been notified about the posted complaint.
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                                R
                                rahul.tiwari1995
                                from Kolkata, West Bengal
                                Jan 16, 2018
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                                Address: Kolkata, West Bengal, 712248

                                Dear sir
                                I filled the request form fir the address change.. But due to non responsible staff my address couldn't changed my debit card was lost i applied also new debit card he didn't applied... Ur axis staff is very loose and high attitude person.. Plzz resolve this imeddiately.. Branch pin code is 712248.
                                Regards - rahul tiwari
                                C/n - [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  maddysiju
                                  from Chennai, Tamil Nadu
                                  Jan 16, 2018
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                                  Address: Chennai, Tamil Nadu, 600101

                                  Applied for home loan, got approval letter on 20 november
                                  Submitted all the documents correctly, after that no response from
                                  The representative tried calling him many times no response

                                  When to branch two times, no response. They also detect 5000+ from my account, also not giving any status.

                                  I want my money back, without processing anything or replying anything
                                  Why axis bank took my money, i don't no
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    M
                                    minakshi singh1
                                    from Kichha, Uttarakhand
                                    Jan 16, 2018
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                                    Address: Udham Singh Nagar, Uttarakhand, 244713

                                    Kind attention axis team,

                                    This is really regret and shameful for axis persons that you guys have no concern about the problems which is facing by middle class person like me.
                                    Day by day you just make your bank tcheat with the people and found out the ways how to make the money by making fool to the customers.
                                    First of all you hire the customer care people very illiterate who even dont know what information should be given to the customer.
                                    I can not impress my frustration that you people trying to make the fool only.
                                    Few days back i tried to make the online payment and then suddenly it shows that your account has been frozen/blocked. I tried to make the call in customer care the the guy told me that from 31st dec onward from basic account you can do only 3 transaction in a month. For multiple transaction you have to convert in your with the account in which you have to maintain minimum rs 10000/- balance. My total salary is 25000/ month. And whole responsibility of family is on me. How can i maintain 10000 per month in mu account?
                                    After that i asked him other alternative. He said please convert your account in to salary account. I asked how? He said you can do it from phone banking also. I tried many time the procedure he told me but there is no function in insta service for account conversion. After that i again called in customer care. A girl pickup phn and she said "madam there is no option in phone for account conversion."apki jisse baat hui hogi usko jankari nhi hogi". Till that time i spend 45 rs in both calls. But ultimately no solution.
                                    Last night in phone banking my account shows 0 balance even the total balance in mu account is rs. 25000/-so i called in customer care in the night but after 15 minute of hold no one pickup my call and my 11 rs deduct from my phone.
                                    Today again i called in customer care and asked the person why showing 0 balance in my account after account transfer from ghaziabad to kashipur. Then he said"madam please delete the app from your mobile and register again"i follow the same guideline but still balance show"0". Then again i called in custmer care then the girl told me" madam no need to reinstall the app, there is a app refresh option in phone app please do that. Your balance will be shown. And again said "us bande ko p[ta nhi hoga"
                                    Can you tell me is my money is for you for such kind of nonsense response from customer care."you people should be shameful"you are making fool and cheat with the middle class people like me" you are making money with long call hold on customer care and by replying with wrong information to the customer. So that we have to call you again and again and you are making the money.. You are doing core fraud with the customers nothing else.
                                    You are now become the worst bank whose main motive is not providing the services even making the money from us by making fool. I would never suggest to anyone to open the account in your bank. You are the big cheater, now your main motive is how to create trouble for middle class customer.
                                    I have to transfer the fee of my brother but unfortunately due to your fraud i can not transfer the amount in this month. And bear the penalty of 15 days because of you sudden changes without any intimation.

                                    Regard
                                    Minakshi singh
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      N
                                      Narendra K kadia
                                      from Delhi, Delhi
                                      Jan 16, 2018
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                                      Address: Bharuch, Gujarat, 392001
                                      Website: customer care Axis

                                      Sub: money withdrawal issue from patel super market bharuch atm on 15-
                                      01-2017

                                      Ref: a/c-[protected], debit card : anjana n kadia
                                      Debitcard no-46xx xxxx xxxx 2213

                                      Yesterday on[protected], @19:21 i transferred rs 30, 000 successfully through my other axis saving a/c through my other debit card. After above transaction, i try to withdraw rs16000/- through above referred debit card from above account. Atm machine operated successfully but money could not received. I waited @ 5min but money did not come out from atm. Afterword atm m/c stopped & rebooting taken place. I have waited for half an hour but money didn't received. I have checked balance through mini statement at svmit bharuch main atm. Money was already deducted. I again try with the same card after one hour at patel super market atm & able to withrew rs500 successfully.

                                      Please short out the above issue & deposit rs16000/- at the earliest please.

                                      Anjana n kadia
                                      C/o narendra k kadia
                                      M-[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jan 08, 2018
                                      Bharat Charan Sahoo's response
                                      Sir, I have already complain at your bank last 8 days due to transaction related withdrawal through ATM Card, , Cheque or NEFT / IMPS fail / blocked / freze. Kindly support me for transaction on urgent basis... Bharat Charan Sahoo..
                                      Sir, I have received call from axis bank for debit card verification. after verification 1899 Rs debited from my account without my permission or OTP. i wont need any assistant from you. please deactivate that service and refund money. otherwise i will deactivate my axis bank account.

                                      my customer id :[protected]
                                      Account No: [protected]
                                      I booked the Saree before 8 days but still I m not getting any cal and confmation also do plz check and do needful
                                      Sir, I have already complain at your bank last 8 days due to transaction related withdrawal through ATM Card, , Cheque or NEFT / IMPS fail / blocked / freze. Kindly support me for transaction on urgent basis... Bharat Charan Sahoo..
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                                        H
                                        hariprakash patel
                                        from Hyderabad, Telangana
                                        Jan 15, 2018
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                                        I have a salary account on your bank a/c no.- [protected] .I have been frustrated to your Charges.Your bank has deducted 151 Rs charges per month from last two months as the name of consolidate charges .
                                        I think your bank is doing fraud with me so I want refund my amount within 24 hrs.otherwise I will go on Consumer court and make a fraud case against to Axis bank..
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jan 15, 2018
                                        Updated by hariprakash patel
                                        I have a salary account on your bank a/c no.- [protected] .I have been frustrated to your Charges.Your bank has deducted 151 Rs charges per month from last two months as the name of consolidate charges .
                                        I think your bank is doing fraud with me so I want refund my amount within 24 hrs.otherwise I will go on Consumer court and make a fraud case against to Axis bank..

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