Axis Bank Complaints & Reviews

Hi team,

I am having axis bank credit card no [protected] due some personal financial crises, i raised the settlement request with customer care in five monthly installments in november 2017 and they agreed the same.

After that i got call from swetha from axis bank. She told me pay only rs 81, 000 and will issue the settlement letter without effecting cibil score. I have paid two installments amount is rs40, 0000 paid in nov'17 and dec'17.

Remaining rs 41, 000 i am unable to pay this month. I have requested swetha to give emi option but she is not at all agreeing and harrassing to me. She is keep on calling to my family members and harrassing this is not at all fair even thou
Gh i have the time till 30th april 2018 as per customer care settlement request.

I don't know exactly swetha is relating to axis bank or not and her mobile no is [protected].

At last i have requested her i should pay the rs 41, 000 in 31st march 2018.

So i am requesting you. Kindly give emi option to remaining rs41, 000 so that i am able to repay.

Thanks
Ravi
Mobile no:[protected]

Sir,
I would like to draw your kind attention towards my problem that i am a esteemed customer of axis bank since 2006 and maintained my saving account very well since then. I am also availing facility of credit card from axis bank since last 5-6 years. As per my request, my credit card bill is automatically debited from by saving account on due date. For this, i am maintaining sufficient amount in my account for paying credit card bill on due date. But, it is very unfortunate to state that on the credit card bill of january 2018, i was imposed more than 1200 rs in my credit card bill due to non payment of bill amount on due date. It is also pertinent to mention here that i have maintained more than sufficient amount in my saving account on due date which u can check from your system and my credit card bill is being auto debited as per my request, then why this late fee etc, was imposed on me??? I am also attaching current statement of my credit card bill for your kind perusal.

Kindly look into the matter and do the needful to refund this late fee etc amount which was imposed on me by default.

Thanks and regards,
Krishan kumar yadav
Credit card number [protected]
Contact number [protected]

Today i got a call from axis bank representative he asked for account number and said my account name correctly finally He said it is compulsory to opt for the one assist service, I said that i m not interested he again saying itz compulsory for all axis bank customers i dont think so itz my right to opt for a plan finally he deducted the amount 1899 from acc no**5326

I dont need this service kindly deactivate and refund the money im upoloading a screenshot also

dated.16/01/2018

Last month unnecesary charges deducted in my account when i noticed and inquired about it .Bank executive informed me that there is ecs activated while i never ask for ecs and didn't apply for it .customer care and bank executives are not giving me proper response and blame me that i am taking benefit of ecs charges until i don't know what is the benefit of this ecs and which benefits i am getting ???? ???🤔🤔
Still continuously charges deducted

My self pradeep hattur yesterday i use my standard chartered debit card in axis bank atm to withdraw 200 amount, but amount didn't get from atm but amount debited from my account... I don't know how... It shows one error that is time exceed
Contact number [protected]
Please do needful job to get my money back

Myne account number[protected]
If code scbl0036074

Dear sir
I filled the request form fir the address change.. But due to non responsible staff my address couldn't changed my debit card was lost i applied also new debit card he didn't applied... Ur axis staff is very loose and high attitude person.. Plzz resolve this imeddiately.. Branch pin code is 712248.
Regards - rahul tiwari
C/n - [protected]

Applied for home loan, got approval letter on 20 november
Submitted all the documents correctly, after that no response from
The representative tried calling him many times no response

When to branch two times, no response. They also detect 5000+ from my account, also not giving any status.

I want my money back, without processing anything or replying anything
Why axis bank took my money, i don't no

Kind attention axis team,

This is really regret and shameful for axis persons that you guys have no concern about the problems which is facing by middle class person like me.
Day by day you just make your bank tcheat with the people and found out the ways how to make the money by making fool to the customers.
First of all you hire the customer care people very illiterate who even dont know what information should be given to the customer.
I can not impress my frustration that you people trying to make the fool only.
Few days back i tried to make the online payment and then suddenly it shows that your account has been frozen/blocked. I tried to make the call in customer care the the guy told me that from 31st dec onward from basic account you can do only 3 transaction in a month. For multiple transaction you have to convert in your with the account in which you have to maintain minimum rs 10000/- balance. My total salary is 25000/ month. And whole responsibility of family is on me. How can i maintain 10000 per month in mu account?
After that i asked him other alternative. He said please convert your account in to salary account. I asked how? He said you can do it from phone banking also. I tried many time the procedure he told me but there is no function in insta service for account conversion. After that i again called in customer care. A girl pickup phn and she said "madam there is no option in phone for account conversion."apki jisse baat hui hogi usko jankari nhi hogi". Till that time i spend 45 rs in both calls. But ultimately no solution.
Last night in phone banking my account shows 0 balance even the total balance in mu account is rs. 25000/-so i called in customer care in the night but after 15 minute of hold no one pickup my call and my 11 rs deduct from my phone.
Today again i called in customer care and asked the person why showing 0 balance in my account after account transfer from ghaziabad to kashipur. Then he said"madam please delete the app from your mobile and register again"i follow the same guideline but still balance show"0". Then again i called in custmer care then the girl told me" madam no need to reinstall the app, there is a app refresh option in phone app please do that. Your balance will be shown. And again said "us bande ko p[ta nhi hoga"
Can you tell me is my money is for you for such kind of nonsense response from customer care."you people should be shameful"you are making fool and cheat with the middle class people like me" you are making money with long call hold on customer care and by replying with wrong information to the customer. So that we have to call you again and again and you are making the money.. You are doing core fraud with the customers nothing else.
You are now become the worst bank whose main motive is not providing the services even making the money from us by making fool. I would never suggest to anyone to open the account in your bank. You are the big cheater, now your main motive is how to create trouble for middle class customer.
I have to transfer the fee of my brother but unfortunately due to your fraud i can not transfer the amount in this month. And bear the penalty of 15 days because of you sudden changes without any intimation.

Regard
Minakshi singh

Sub: money withdrawal issue from patel super market bharuch atm on 15-
01-2017

Ref: a/c-[protected], debit card : anjana n kadia
Debitcard no-46xx xxxx xxxx 2213

Yesterday on[protected], @19:21 i transferred rs 30, 000 successfully through my other axis saving a/c through my other debit card. After above transaction, i try to withdraw rs16000/- through above referred debit card from above account. Atm machine operated successfully but money could not received. I waited @ 5min but money did not come out from atm. Afterword atm m/c stopped & rebooting taken place. I have waited for half an hour but money didn't received. I have checked balance through mini statement at svmit bharuch main atm. Money was already deducted. I again try with the same card after one hour at patel super market atm & able to withrew rs500 successfully.

Please short out the above issue & deposit rs16000/- at the earliest please.

Anjana n kadia
C/o narendra k kadia
M-[protected]

I have a salary account on your bank a/c no.- [protected] .I have been frustrated to your Charges.Your bank has deducted 151 Rs charges per month from last two months as the name of consolidate charges .
I think your bank is doing fraud with me so I want refund my amount within 24 hrs.otherwise I will go on Consumer court and make a fraud case against to Axis bank..

Sir my delhi police salary account no [protected] hai, mene 2 neo cridit card banbaye us samay kaha tha ki kisi prakar ka charge nahi lagega, ab bina use ke hi charge kat liya, mujhe cridit card ki jarurat nahi hai, band kar diya jay, & mere account se rs.118 kis ke kate hai, passbook charge kis liye kata hai, or passbook me bhi galat entry ki hai, my other account no. [protected] my child
Amisha meena ke nam hai, eski passbook or atm card bhi nahi diya 2-3 bar request kar chuka hu or mene phone no. [protected] update karaya january me or charge le rahe hai december se, or bhi bahut problems hai, ye ulta - sidha charge katna band kar do barna kahi yesa na ho ki tamam police salary account & other account band karba de, please es complaint ko jarur dekhe or problems ko thik kare or mera solution nikale, thank you, (Hansram meena, dp, phone no [protected])

Dear sir,
with due respect I would like to say that I am a subscriber of Axis bank at kalyani
Central Park branch. This account holder name was Mr.Prosenjit Roy and his account no is
[protected].

I inform you sir that On 6th of this month I went to deposit the money of 1300/- rupees with
deposit slip in Axis Bank at kalyani Central Park branch. When I entered the bank and then I
deposited 1300 rupees in the bank counter. She has given to me by stamping the bank stamp in
the counter slip.

Also I inform you that On 10th of this month When I print the bank passbook then I see that
1300 rupees was not be credited in my Axis bank account no. After Some time I am calling in
kalyani central park branch from 10th January to till now. These no are[protected]/75/76.
But anyone can't receive my call. After some time I have called the nodal officer Mr.Dibyendu
Banerjee but he can't receive my call. These no is[protected].

Can I get my money of 1300/- rupees right now.

If you think that I am lying Then you can check video footage.

I complaint against the branch manager .If you do not solve till now today then I will close
my bank account and I will satisfy that Axis bank is a fraud bank.

Declare
Mr.Prosenjit Roy
contact- [protected]

Irecharge jio no 459 with axis bank bhim axis pay aap but cash back nit credited my account .

Hello sir,

I saw money has been deducting from my axis bank account even though i have maintained minimum balance in my account.

Below are the deducted amount status:
Consolidated account charges:
On 16th dec-2017: 1
Consolidated charge: 68.42inr
Gst : 30.32
On 11 - nov-2017:
Consolidated charge: 500 inr
Gst:90 inr
So total amount deducted is : 788.56 inr.
Can you please help me how to overcome this money deduction problem? Please help.

Before november around 5000 inr has been deducted from my account for not maintaining balance. After november even though i have maintained minimum balance, money has is deducting from my account. I have asked axis bank manager (I have email too), but did not get any help till now. Customer care also not supporting me in this issue. So planning to seek your help. Kindly help me.

Thanks,
Gururaj

Dear,
Sir/madam
A amount of ₹413 has been deducted from account, the cheque returned due to some genuine reason. As the party received cash and didn’t agree to return cheque back. I also contacted with axis bank about stop payment. This is very disappointing. As bank refused to stop payment and i had to do it. Still charged me. Please refunded back my amount that has been deducted.
Thankyou

I need confirmation on following point regarding my home loan with axis bank. Loan details are as following

Approval no. Axis bank ph_lnphg_shubh_aarambh_444_bre/7509833/rac-delhi rac/17-18

Please confirm on following points (Reply on each point one by one)
Is part prepayment permitted after 1 emi deduction in this loan? Can user can make part payment any time after 1 emi deduction without any time period limit (Like 48 months)?
In part prepayment there are no hidden charges as well no hidden time period clause like 48 months?
Can user close loan any time, either in 5 year or 10 year any time with prepayment option?
As discussed processing fee should be zero? No processing fee for this loan.?
As discussed file willgo pradhan mantri yojna for interest subsidy
My emi will be calculated as confimred loan amount of 2880000 rs by ajaypal. Interest rate is 8.35
@note please make an confirmation on each point as soon as possible, i am attaching some jpg which shows some confusion that we can't do prepayment before 48 months, so please clarify each and every point. After getting the confirmation i will process for next step to taking the home loan

Manoj

I have call in trice from morning in axis bank call centre no solution call get disconnected
My self renu j. Gowda
Account no. : [protected]
Cust id :[protected];
Registere mobile no. [protected]
I am twice time visit in branch for updation of email id from branch customer service was confirm me your email id is update but till the time i am not able to redeem my loylte point due to my email id is not updated so please do the needful action and get done as early as possible

I have done jio recharge through the axis pay
And my bank account has been debited
I have raised query regarding this problem but no information about this problem
And i have already complaint in google store comment box but no use of this
Please process about this problem
Refund my account and process this problem

I have already raised the problem but no status on this
Please refund my amount

Hi,
My name is bharti negi n had an axis credit card earlier due to some reason i could not make few payment and now i have been getting calls from agencies and they are claiming calling from axis bank and abusing me n threatening me n calling my friends and family members. I am a heart patient and so pissed off with such calls. I am getting call from[protected].

If something happen to me then the reaponsbility would be of axis bank.

Also i want to know if i can take any legal action against this bank for mental harrasent.

Bharti negi
[protected]@gmail.com

Dear sirs,

Ref:ph_lnphg_shubh_aarambh_444_bre/71303888/rac-ahmedabad east asc/17-18.

This is gyan ranjan srivastava from ahmedabad. I restricted myself for a long time from writing this mail to you. But, when i didn't see any response and accountability from axis bank, i could no longer wait.
A home loan was sanctioned (No. Mentioned above) for a resale property under power home vanilla bre from the bapunagar,...