Axis Bank Complaints & Reviews

I am a customer of axis bank, new delhi and for months i am abroad for my studies. My bank account has been freezed for want of kyc form and i am being asked to submit documents in person. This is not possible as i cannot make a trip to india just to submit kyc form.

I am suffering in a foreign country as i cannot get my own money transferred from my own account.

Several emails written to branch or operations head and they do not care to answer. It is the fifth day today.

If i die of hunger due to lack of money in this foreign land, would axis bank like to take the blame.

-a harassed customer

I have saving account in axis bank adajan branch since 2008 on 14thdec'17 they didnt issue payment on my running sip of bslmf, for that i lodged complain in branch and online sr no[protected], but they didnt solve it.
Also on 2/1/18 they send me sms regarding new rules of saving account and stop my transaction after saying that ur transcation limit over and ur account freez.
When i visited at adajan branch, on 11/1/18 their person mr keyur and miss vaietha didnt able to solve it since 15thdec'17

I have done recharge of 399 for jio from the axis pay upi app on 3rd january at 8:16 pm
My money is debited but the recharge is not recieved yet jio told that they have not recieved any amount on that transaction id
N here axis bank says that your recharge had done successfully we cant help you. They both are saying ask to other. And no one is accepting their fault so plz help me to get my money back there's a large complaint on axis pay upi for transaction they cheated all o[censored]s

Dear sir/ madam
I am avinash rahane, nashik. I am an account holder of axis bank and took car loan.
Account no. [protected]. Customer id:[protected]

Today on 12th jan 2018 your representative called me to maintain balance and inform that the
Ecs of september, octomber & november 2017 were bounced.

I should know this in the september 2017 itself. Why so delay to intimate in the month of january 2018?
I have complaint against no intimation of bouncing ecs and so the unnecessary penalty charges of 590.
It also show my bank account record as not good.

Request to look in to matter and carelessness and the penalty charges applied

Dear sir,

Sir i am inform to you that dated on 4/1/2018 use a debit card in bank of baroda rohini sec 21. But atm problem and payment is deducted my account
. Calling a customer care but no response a 4, 5 minutes talking a disconnect my phone and after 7 days is cross and not received my payment in account.
Please do the needful and future not use a axis bank facilitates and not given any suggestion anybody. Very bad facilities provide axis bank.

With regard
Amaresh bahadur singh
Mob no [protected]
Ac no [protected]

Dear sir,

Sir i am inform to you that dated on 4/1/2018 use a debit card in bank of baroda rohini sec 21. But atm problem and payment is deducted my account
. Calling a customer care but no response a 4, 5 minutes talking a disconnect my phone and after 7 days is cross and not received my payment in account.
Please do the needful and future not use a axis bank facilitates and not given any suggestion anybody. Very bad facilities provide axis bank.

With regard
Amaresh bahadur singh
Mob no [protected]
Ac no [protected]

In axis bank of adhichini branch, new delhi (110017), one staff mr rakesh opened account by making customer fool by saying that he opened his account in zero balance. When i go to bank they say ur account is not opened at zero balance. My balance is deducted from account on 16/dec/2017. From that day mr rakesh ignoriny calls and bank staff was also on his side. Plz take an action against him

Gouri shankar tiwari/ [protected]

I have home loans from lichfl, which emi deduct from axis bank on 10 th every month (Through nach).
I have arrange my sufficient fund on 10.01.18 at 9.00 hrs. But my nachs has been dishonored. I ask same with customer care of axis bank he didn't satisfactory replied. As per bank statement the nah has been click on 00. Hrs of date. My complain is why the time not considered on 24.00 hrs of date.
I have an emi of rs. 15654/- and date of emi is 10th, due to some reason i couldn't arrange the same amount at 09th, but at 10th i deposited my emi amount just opening bank hrs. Than why bank should not wait till last moment of 10th.
Kindly look on this matter, and instruct bank as well loan authorities to revert my penalty

Transaction failed but amount deducted of rs. 500 + 500 from my account no. [protected] user name-md parvej ahmad bank-axis bank patna. Atm machine-bihar coperative bank, patna ashok rajpath dated-10/01/2018 the receipt slip also didn't print out after tried of two times in evening around 17.44pm & 17.45 pm atm machine location is ashok rajpath, patna, bihar.
Axis bank complaint no.[protected].

Dear sir,

This is in reference to our home loan account phr[protected], started 5 yrs back. As we were planning to transfer our loan to another bank, we request axis bank to provide us "loan statement" and copy of "list of document" on 3rd jan 2018 at ahmedabad home loan office.

We only requested for loan statement and list of document so that we can apply for loan in other bank, the guy sitting at ahmedabad home loan department of axis bank asked us for some otp saying the that it is part of formality for "request".

Now after 7 days we are informed that our home loan is closed and we will charged rs 392/ day till we pay full amount of remain amount.

We just requested for "loan statement" and "list of documents" than why our home loan is closed??

Regards,
Mrs. Sweety dipen tatati

My name is sasidhar my account is a salary account I have with drawn only 5times in this month with drawn but my mobile axis mobile app no transfer limits also they msg me ur account is beneficiary frozen what is this problem I am suffering with so many days pls give any suggestion to unlock my mobile app for transferring funds to another s account no_[protected] pls check and give me reply as possible .

This complaint against mr deepak oberoi sm axis bank ltd dehradun. He is very abusive and torture his employee very badly. He transfered here from other city, reason he mentally tortured a female employee by sending unnessary text after offically office hours. Many sales executive gave resigination beacuse of his bad behaviour. I don’t know why these well reputed bank hired this kind of manager.

Dear sir/madam,

Today at approx 7:30 pm i drew rs. 5000/- from axis bank atm near new arya nagar meerut road
Ghaziabad, I got 1 note of rs. 2000/- with something written by pen on note and due to late evening i could not get show the same at branch. I request you to plz see the issue and suggest me how could i solve it asap.

Thanks & regards

Jaydheer Singh
Mob:-[protected]

Transaction failed but amount deducted of rs. 500 from my account no. [protected] user name-rajib debbarma bank-axis bank dharmanagar. Atm machine-bank of india, dharmanagar dated-10/01/2018 the receipt slip also didn't print out after tried of two times in evening around 6pm to 6.30 pm atm machine location is rajbari motorstand, dharmanagar north tripura

Dear Sir,

I had made online payment for the 4rth quarter tuition fee for Natasha Panda having Loyola School, Bhubaneswar whose School No. is 28/2010 for Rs, 7535.9/ on 05.01.2018 through your bank online portal(Easy Pay Axis bank) from my SBI SB account. For this I had received a confirmation SMS from Axix bank whose unique reference number is 34806752 after debiting the amount from my SB account of SBI. Screenshot of SMS is attached for your reference please.

But this is not getting reflected in the online payment status in school site.

I would request to confirm of the receipt.

With Regards

Jyotirmaya Panda

I am rudra nil bera. My account no is [protected]. Today 11/1/2018 i have received one message from axis bank that rs 668 / has deducted from my account. I can not understand why the amounts are deducted from my account. I also attached the transaction details below. [aur[protected] lpp_bo_110118]. So as soon as possible i want to get your reply. Contact no [protected]. [protected]@gmail.com

Suddenly some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt. I am using salary account and what is the use it, why you guys charge me for using the debit card. You guys charging all sort of service charge, atm usage charge, quarterly charge etc from use without fail, including all this charge these hidden changers.

I transacted an amount of inr 399/- through bhim axis pay app vide transaction id[protected] on date 07/01/2018 09.50 AM and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with sbi linked with the app. My query id is [protected].if you have any dought you can check my jio number [protected]. which is not resolved yet plz help..

I am having sb account in axis bank.
On 10/01/2018 (18:10:48) - i tried for withdraw rs. 4500/- from state bank atm at nariman point. The transaction was declined.
Thinking it might not be having rs. 500/- notes, i tried for amount 4000/- again.
On 10/01/2018 (18:11:33) from same atm. The transaction was again declined.
But both the amounts (4500 + 4000 = 8500) were deducted from my account.
I tried to book complaint which was a very difficult task and the call was shifted from one place to another and finally i was advised to wait for 24 hours.
On 11/01/2018, i booked a complaint but i am told that it would be taking 7 working days for confirming the transaction and return of my money.

If a bank charges for number of transactions with other bank atm, and our transactions are charged then this period must be brought to 2 hours or the bank shall be penalized for such declining and deducting the amount without payment.

I have applied for a home loan from axis bank ernakulam rajaji road branch (Reference #[protected]Application id - pwr_laa2 loan) on 12/08/2017 through pmay scheme. But after sanctioning the loan only the sales team informed that pmay scheme is not availale in my area, so i will not get the subsidiary amount (After this icici bank provided the same on my area). So i have asked them to cancel my loan application but the sales executive (Mr. Shyam) presented my cheque for service charge (Rs.5600/-) even after my request. Sales team is cheating customers with wrong information and nobody from the bank is not responding to my mails regarding this.