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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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शिव प्रकाश यादव
from Mumbai, Maharashtra
Jan 12, 2018
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Website: Axis pay upi app

I have done recharge of 399 for jio from the axis pay upi app on 3rd january at 8:16 pm
My money is debited but the recharge is not recieved yet jio told that they have not recieved any amount on that transaction id
N here axis bank says that your recharge had done successfully we cant help you. They both are saying ask to other. And no one is accepting their fault so plz help me to get my money back there's a large complaint on axis pay upi for transaction they cheated all o[censored]s
Axis Bank customer support has been notified about the posted complaint.
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    A
    avi axis
    from Nashik, Maharashtra
    Jan 12, 2018
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    Address: Nashik, Maharashtra, 422306

    Dear sir/ madam
    I am avinash rahane, nashik. I am an account holder of axis bank and took car loan.
    Account no. [protected]. Customer id:[protected]

    Today on 12th jan 2018 your representative called me to maintain balance and inform that the
    Ecs of september, octomber & november 2017 were bounced.

    I should know this in the september 2017 itself. Why so delay to intimate in the month of january 2018?
    I have complaint against no intimation of bouncing ecs and so the unnecessary penalty charges of 590.
    It also show my bank account record as not good.

    Request to look in to matter and carelessness and the penalty charges applied
    Axis Bank customer support has been notified about the posted complaint.
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      I
      IPD Billing
      from New Delhi, Delhi
      Jan 12, 2018
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      Dear sir,

      Sir i am inform to you that dated on 4/1/2018 use a debit card in bank of baroda rohini sec 21. But atm problem and payment is deducted my account
      . Calling a customer care but no response a 4, 5 minutes talking a disconnect my phone and after 7 days is cross and not received my payment in account.
      Please do the needful and future not use a axis bank facilitates and not given any suggestion anybody. Very bad facilities provide axis bank.

      With regard
      Amaresh bahadur singh
      Mob no [protected]
      Ac no [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        I
        IPD Billing
        from New Delhi, Delhi
        Jan 12, 2018
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        Address: New Delhi, Delhi
        Website: [email protected]

        Dear sir,

        Sir i am inform to you that dated on 4/1/2018 use a debit card in bank of baroda rohini sec 21. But atm problem and payment is deducted my account
        . Calling a customer care but no response a 4, 5 minutes talking a disconnect my phone and after 7 days is cross and not received my payment in account.
        Please do the needful and future not use a axis bank facilitates and not given any suggestion anybody. Very bad facilities provide axis bank.

        With regard
        Amaresh bahadur singh
        Mob no [protected]
        Ac no [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Jan 12, 2018
        Updated by IPD Billing
        Dear SIR,

        sir i am inform to you that dated on 4/1/2018 use a debit card in bank of Baroda rohini sec 21. but ATM problem and payment is deducted my account
        .calling a customer care but no response a 4, 5 minutes talking a disconnect my phone and after 7 days is cross and not received my payment in account .
        please do the needful and future not use a axis bank facilitates and not given any suggestion anybody . very bad facilities provide axis bank .

        with regard
        amaresh bahadur singh
        mob no [protected]
        ac no [protected]
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          V
          vishalmaurya03
          from Gorakhpur, Uttar Pradesh
          Jan 12, 2018
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          Address: New Delhi, Delhi, 110017

          In axis bank of adhichini branch, new delhi (110017), one staff mr rakesh opened account by making customer fool by saying that he opened his account in zero balance. When i go to bank they say ur account is not opened at zero balance. My balance is deducted from account on 16/dec/2017. From that day mr rakesh ignoriny calls and bank staff was also on his side. Plz take an action against him
          Axis Bank customer support has been notified about the posted complaint.
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            G
            Gouri Shankar Tiwari
            from Bhopal, Madhya Pradesh
            Jan 12, 2018
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            Address: Indore, Madhya Pradesh, 453441

            Gouri shankar tiwari/ [protected]

            I have home loans from lichfl, which emi deduct from axis bank on 10 th every month (Through nach).
            I have arrange my sufficient fund on 10.01.18 at 9.00 hrs. But my nachs has been dishonored. I ask same with customer care of axis bank he didn't satisfactory replied. As per bank statement the nah has been click on 00. Hrs of date. My complain is why the time not considered on 24.00 hrs of date.
            I have an emi of rs. 15654/- and date of emi is 10th, due to some reason i couldn't arrange the same amount at 09th, but at 10th i deposited my emi amount just opening bank hrs. Than why bank should not wait till last moment of 10th.
            Kindly look on this matter, and instruct bank as well loan authorities to revert my penalty
            Axis Bank customer support has been notified about the posted complaint.
            Rourkela sector 19 branch of axis Bank denied customer service at counter before 4 pm. saying that service is closed.
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              P
              Perwaiz Ahmad
              from Patna, Bihar
              Jan 12, 2018
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              Address: Patna, Bihar, 800004

              Transaction failed but amount deducted of rs. 500 + 500 from my account no. [protected] user name-md parvej ahmad bank-axis bank patna. Atm machine-bihar coperative bank, patna ashok rajpath dated-10/01/2018 the receipt slip also didn't print out after tried of two times in evening around 17.44pm & 17.45 pm atm machine location is ashok rajpath, patna, bihar.
              Axis bank complaint no.[protected].
              Axis Bank customer support has been notified about the posted complaint.
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                D
                from Surat, Gujarat
                Jan 12, 2018
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                Address: 380007

                Dear sir,

                This is in reference to our home loan account phr[protected], started 5 yrs back. As we were planning to transfer our loan to another bank, we request axis bank to provide us "loan statement" and copy of "list of document" on 3rd jan 2018 at ahmedabad home loan office.

                We only requested for loan statement and list of document so that we can apply for loan in other bank, the guy sitting at ahmedabad home loan department of axis bank asked us for some otp saying the that it is part of formality for "request".

                Now after 7 days we are informed that our home loan is closed and we will charged rs 392/ day till we pay full amount of remain amount.

                We just requested for "loan statement" and "list of documents" than why our home loan is closed??

                Regards,
                Mrs. Sweety dipen tatati
                Axis Bank customer support has been notified about the posted complaint.
                I transferred amount in wrong account, kindly request you to return money in my account
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                  K
                  Kothapalli Sasidhar Reddy
                  from Mumbai, Maharashtra
                  Jan 11, 2018
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                  Address: YSR, Andhra Pradesh, 516003

                  My name is sasidhar my account is a salary account I have with drawn only 5times in this month with drawn but my mobile axis mobile app no transfer limits also they msg me ur account is beneficiary frozen what is this problem I am suffering with so many days pls give any suggestion to unlock my mobile app for transferring funds to another s account no_[protected] pls check and give me reply as possible .
                  Axis Bank customer support has been notified about the posted complaint.
                  Fraud bank my account also freeze from almost 12days. they said you complete your 4 transactions. and our rules changed from jan18. but bank doesnt intimate me anything about rules before changing.
                  so please unblock my account and allow me to do transfer my money immidiately

                  regards
                  mayur mantri
                  [protected]
                  Dear Sir
                  I have salary account in axis bank solapur branch, Maharashtra since 2016. Since last one week I am not able to make any payments, transfer funds or withdraw money from my account either through net banking, mobile banking or through ATM. The reason shown for the same is "transaction has failed because beneficiary account is frozen" (screenshot attached). You are therefore requested to look into the matter and resolve the issue as I am facing lots of inconvenience and financial issues.

                  Regards
                  Fuzail Ahmad Khan
                  Axis Bank Solapur Branch
                  Account no : [protected]
                  IFSC Code : UTIB0000266
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                    D
                    Dev1245
                    from Muzaffarnagar, Uttar Pradesh
                    Jan 11, 2018
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                    Address: Dehradun, Uttarakhand, 248001

                    This complaint against mr deepak oberoi sm axis bank ltd dehradun. He is very abusive and torture his employee very badly. He transfered here from other city, reason he mentally tortured a female employee by sending unnessary text after offically office hours. Many sales executive gave resigination beacuse of his bad behaviour. I don’t know why these well reputed bank hired this kind of manager.
                    Axis Bank customer support has been notified about the posted complaint.
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                      J
                      Jaydheer Singh
                      from Gurgaon, Haryana
                      Jan 11, 2018
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                      Address: Ghaziabad, Uttar Pradesh, 201001

                      Dear sir/madam,

                      Today at approx 7:30 pm i drew rs. 5000/- from axis bank atm near new arya nagar meerut road
                      Ghaziabad, I got 1 note of rs. 2000/- with something written by pen on note and due to late evening i could not get show the same at branch. I request you to plz see the issue and suggest me how could i solve it asap.

                      Thanks & regards

                      Jaydheer Singh
                      Mob:-[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Rajib Debbarma
                        from Lala, Assam
                        Jan 11, 2018
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                        Address: 799250
                        Website: www.consumercomplaints.in

                        Transaction failed but amount deducted of rs. 500 from my account no. [protected] user name-rajib debbarma bank-axis bank dharmanagar. Atm machine-bank of india, dharmanagar dated-10/01/2018 the receipt slip also didn't print out after tried of two times in evening around 6pm to 6.30 pm atm machine location is rajbari motorstand, dharmanagar north tripura
                        Axis Bank customer support has been notified about the posted complaint.
                        Jan 11, 2018
                        Updated by Rajib Debbarma
                        Complaint updated accordingly notification kindly resolve it..thank you
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                          J
                          jpanda
                          from Bengaluru, Karnataka
                          Jan 11, 2018
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                          Dear Sir,

                          I had made online payment for the 4rth quarter tuition fee for Natasha Panda having Loyola School, Bhubaneswar whose School No. is 28/2010 for Rs, 7535.9/ on 05.01.2018 through your bank online portal(Easy Pay Axis bank) from my SBI SB account. For this I had received a confirmation SMS from Axix bank whose unique reference number is 34806752 after debiting the amount from my SB account of SBI. Screenshot of SMS is attached for your reference please.

                          But this is not getting reflected in the online payment status in school site.

                          I would request to confirm of the receipt.

                          With Regards

                          Jyotirmaya Panda
                          Axis Bank customer support has been notified about the posted complaint.
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                            R
                            Rudra Bera
                            from Bhubaneshwar, Odisha
                            Jan 11, 2018
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                            Address: Purba Medinipur, West Bengal, 721636
                            Website: www axisbank.com

                            I am rudra nil bera. My account no is [protected]. Today 11/1/2018 i have received one message from axis bank that rs 668 / has deducted from my account. I can not understand why the amounts are deducted from my account. I also attached the transaction details below. [aur[protected] lpp_bo_110118]. So as soon as possible i want to get your reply. Contact no [protected]. [protected]@gmail.com
                            Axis Bank customer support has been notified about the posted complaint.
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                              Tausifahmed
                              from Noida, Uttar Pradesh
                              Jan 11, 2018
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                              Address: Bharuch, Gujarat, 392110

                              Suddenly some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt. I am using salary account and what is the use it, why you guys charge me for using the debit card. You guys charging all sort of service charge, atm usage charge, quarterly charge etc from use without fail, including all this charge these hidden changers.
                              Axis Bank customer support has been notified about the posted complaint.
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                                N
                                nithinnk19
                                from Bengaluru, Karnataka
                                Jan 11, 2018
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                                Resolved

                                Address: Thrissur, Kerala

                                I transacted an amount of inr 399/- through bhim axis pay app vide transaction id[protected] on date 07/01/2018 09.50 AM and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with sbi linked with the app. My query id is [protected].if you have any dought you can check my jio number [protected]. which is not resolved yet plz help..
                                Jan 18, 2018
                                Complaint marked as Resolved 
                                NOT REFUNDED THIS AMOUNT
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  msalkade
                                  from Mumbai, Maharashtra
                                  Jan 11, 2018
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                                  Address: 400607

                                  I am having sb account in axis bank.
                                  On 10/01/2018 (18:10:48) - i tried for withdraw rs. 4500/- from state bank atm at nariman point. The transaction was declined.
                                  Thinking it might not be having rs. 500/- notes, i tried for amount 4000/- again.
                                  On 10/01/2018 (18:11:33) from same atm. The transaction was again declined.
                                  But both the amounts (4500 + 4000 = 8500) were deducted from my account.
                                  I tried to book complaint which was a very difficult task and the call was shifted from one place to another and finally i was advised to wait for 24 hours.
                                  On 11/01/2018, i booked a complaint but i am told that it would be taking 7 working days for confirming the transaction and return of my money.

                                  If a bank charges for number of transactions with other bank atm, and our transactions are charged then this period must be brought to 2 hours or the bank shall be penalized for such declining and deducting the amount without payment.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    arunvaisakh
                                    from Kodaikanal, Tamil Nadu
                                    Jan 11, 2018
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                                    Website: www.axisbank.com

                                    I have applied for a home loan from axis bank ernakulam rajaji road branch (Reference #[protected]Application id - pwr_laa2 loan) on 12/08/2017 through pmay scheme. But after sanctioning the loan only the sales team informed that pmay scheme is not availale in my area, so i will not get the subsidiary amount (After this icici bank provided the same on my area). So i have asked them to cancel my loan application but the sales executive (Mr. Shyam) presented my cheque for service charge (Rs.5600/-) even after my request. Sales team is cheating customers with wrong information and nobody from the bank is not responding to my mails regarding this.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Kavin1327
                                      from Chennai, Tamil Nadu
                                      Jan 11, 2018
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                                      I have made imps transaction on 02/01/2018 for the amount rs 4400 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                      I contacted axis bank customer care, but no use.

                                      Imps refernce[protected]/01/2018 please return my money 4400
                                      Rf no - (U3376mp42290) date 02/01/2018
                                      Attach stement ac no : [protected]
                                      Thanks with regards
                                      Attech ac no[protected]...
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Still not rectified
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                                        Lokesh Kamde
                                        from Nagpur, Maharashtra
                                        Jan 10, 2018
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                                        Dear sir, in the year may2012 i have closed my axis bank account [protected] personally by visiting axis bank nashik road branch. Completed all the formalities of account closure. Now i got new account no with insta kit acc no.[protected] with cheque book and pin. But right now this new acc is not activated. I got phone call from bank to visit adgaon naka branch nashik and again follow the procedure of acc closure of old acc. Then i visit adgaon naka branch in dec 2017 and signed on the form of acc closure. But still the concerned person have not closed my old acc and activated the new acc. You just tell me how many times i should visit axis bank for acc closure of old acc.? Pls reply fast as my salary of dec 2017 is supposed to be deposited in new acc.
                                        Axis Bank customer support has been notified about the posted complaint.
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