Axis Bank Complaints & Reviews

Suddenly some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt. I am using salary account and what is the use it, why you guys charge me for using the debit card. You guys charging all sort of service charge, atm usage charge, quarterly charge etc from use without fail, including all this charge these hidden changers.

I transacted an amount of inr 399/- through bhim axis pay app vide transaction id[protected] on date 07/01/2018 09.50 AM and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with sbi linked with the app. My query id is [protected].if you have any dought you can check my jio number [protected]. which is not resolved yet plz help..

I am having sb account in axis bank.
On 10/01/2018 (18:10:48) - i tried for withdraw rs. 4500/- from state bank atm at nariman point. The transaction was declined.
Thinking it might not be having rs. 500/- notes, i tried for amount 4000/- again.
On 10/01/2018 (18:11:33) from same atm. The transaction was again declined.
But both the amounts (4500 + 4000 = 8500) were deducted from my account.
I tried to book complaint which was a very difficult task and the call was shifted from one place to another and finally i was advised to wait for 24 hours.
On 11/01/2018, i booked a complaint but i am told that it would be taking 7 working days for confirming the transaction and return of my money.

If a bank charges for number of transactions with other bank atm, and our transactions are charged then this period must be brought to 2 hours or the bank shall be penalized for such declining and deducting the amount without payment.

I have applied for a home loan from axis bank ernakulam rajaji road branch (Reference #[protected]Application id - pwr_laa2 loan) on 12/08/2017 through pmay scheme. But after sanctioning the loan only the sales team informed that pmay scheme is not availale in my area, so i will not get the subsidiary amount (After this icici bank provided the same on my area). So i have asked them to cancel my loan application but the sales executive (Mr. Shyam) presented my cheque for service charge (Rs.5600/-) even after my request. Sales team is cheating customers with wrong information and nobody from the bank is not responding to my mails regarding this.

I have made imps transaction on 02/01/2018 for the amount rs 4400 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care, but no use.

Imps refernce[protected]/01/2018 please return my money 4400
Rf no - (U3376mp42290) date 02/01/2018
Attach stement ac no : [protected]
Thanks with regards
Attech ac no[protected]...

Dear sir, in the year may2012 i have closed my axis bank account [protected] personally by visiting axis bank nashik road branch. Completed all the formalities of account closure. Now i got new account no with insta kit acc no.[protected] with cheque book and pin. But right now this new acc is not activated. I got phone call from bank to visit adgaon naka branch nashik and again follow the procedure of acc closure of old acc. Then i visit adgaon naka branch in dec 2017 and signed on the form of acc closure. But still the concerned person have not closed my old acc and activated the new acc. You just tell me how many times i should visit axis bank for acc closure of old acc.? Pls reply fast as my salary of dec 2017 is supposed to be deposited in new acc.

Dear Axis Bank,
Regret to inform you that my home loan is approved on 3nov17 for reference i had attached approval letter and all required documents are submitted accordingly on 12 dec 17 with processing fees INR11800+188.But your executive is not responding me for correct information, he wants bribe to give me this Demand Draft, Kindly look into this on urgent basis and resolve issue ASAP.

For your Information I have all call records of Bank executive Mr. Harender with branch name :Axis Bank Loan Centre University road Meerut (UP) to take a legal action against the bank and executive .

Please find the attached Loan approval letter.

Thanks

Yogesh Kumar
[protected]
[protected]@gmail.com

I have an bank of boroda acc no-[protected] i tried to withdraw rs2000/- from my account from axis bank atm near ramaiah college mathikere extension, bangalore-560054 at 5.50pm on 10/1/2018 once. Transaction was shown successful but 2000/-rs not came out 7 have been deducted from my account without receipt of cash.
Plz look into the matter and transfer the amount of rs2000/- to my account.
Thanks.

Hello axis bank,

I don't know weatr you people are here to help us or torture us.
From 5th of jan 2018 I am literally begging axis bank people to deduct lean amount of 590/- from my account so that I can apply for new cheque book which in turn need to be submitted for personal loan applied at axis. But they are not willing to do that &instead making me lose patience.

I like to know weatr you guys remove immediately or not.. As I have applied personal loan for some medical expense. If anything goes wrong then definitely it will be because of axis bank and I gonna file case against you people.

If not willing to help me out, den pls close my account ..I don't like to stay wit such nasty people at all..

From 6th I have called 1000 times to customer care... No proper response at all

I am a customer of axis bank, george town branch chennai. I want to submit my grievance about the poor service of the branch but unable to reach officials of customer care. The number of customr care is not reachable to official. Only recorded voice. The bank does not provide email id of customer care in their web site and the contact number published is not in use. I have to travel to the branch personally to express my grievance which is far away from my residence. Can you please check and take corrective action on the bank for denying the customer care reach to customer. If not pl advice the right person to approach to express my grievance.

Hello sir
My name is raushan kumar
I am from chapra (Bihar)
सर
मैन अपना रिज्यूम जॉब के लिए shine.com पे upolde किया हुआ था।
मुझे 1st jan को axis bank से कॉल आया, की आपका रिज्यूम एक्सिस बैंक में जॉब के लिए shortlist हुआ है।
आप ₹100 का registration कर लीजिए फिर आपका telephonic interview होगा।,
मैन registration कर लिया।
1st jan को ही शाम को 6:52pm में मेरा telephonic interview ho gya..
Next दिन मुझे कॉल आया कि आप telephonic interview me select हो गए हो।
आपको एक बांड amount जमा करना होगा ₹1350 का।
आपके जमा करने के 1 घंटे के अंदर आपका offer latter भेज दिया जाएगा।
सर, मैन ₹1350 paytm से जमा कर दिया
But मेरा offer letter नही मिला।
उसके बाद मेरा नंबर ब्लॉक कर दिया गया।
7 jan तक कोई respons नई मिला ।
फिर मैंने दूसरे नंबर से कॉल किया,
तो मुझे बताया गया कि आपका offer latter delay हो गया था।
जिसके कारण आपको ₹190 ओर देने होंगे।
But sir मैने ₹190 नही दिया।।

सर, मुझे सिर्फ इतना जानना है।
की क्या एक्सिस बैंक इस तरह से vacancy या haring करती है क्या।
अगर करती है। तो।सर मेरा offer latter मिलना चाहिए सर जी
ओर
अगर नही करती है।तो ये एक्सिस बैंक के लिए बहुत ही चिंता का विषय है।
इससे बैंक की शाख खराब हों रही है।
धन्यवाद
Thank you

Dear team,

I have made imps transaction on 24 oct 2017 for the amount rs 4050 from my axis account to sbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care, but no use.

Imps refernce - rf no -[protected] date 24 oct 2017 please retaran my money 4050
Rf no -[protected] date 24 oct 2017
Attech stement ac no [protected]
Thanks with regards
Attech ac no [protected] stetement

As we are going ahead towards e commerce a number of companies are dealing with this trade and the reputed bankers are extending their business by encouraging them. Snapdeal is also one of the e commerce traders those have been backed by axis bank, the company is failing to comply with its commitments and obligation despite receiving the full payments.
The instance is that i had purchased an printer canon pixma 2000 extending the axis bank's credit card facility but till date no consignment has been received. Your mediation may please be help full so that the company extend fair practices for their customers.

Fraud transaction of 42000/- happened on the 7th sep'17 night around 9 pm.
Submitted fir copy and disputed form on 21st sep'17
Received confirmation of the successful submission of required documents on 21st sep'17 with the tat of 120 days to resolve the issue with the reference #33836284, #37172444 and #37398203.

Reference numbers are getting closed due to their technical reasons and now the latest one is #37398203 on 1st jan'18.in spite of regular follow-ups, the refund is not processed. And, their customer care number never gets connected. I am facing financial crisis as i am the only breadwinner of my family. I believe, axis bank is not even bothered by their customer's plight. I need my refund to be processed within 15th jan'18. Axis bank is testing customer's patience!!! Worst customer services i have ever seen..!!!

Dear sir/madam,

I have been maintaining my credit card for the last two years with paying interests regularly. Presently, i have been facing some financial problems and unable to pay the credit card amounts. I would like to settle my credit card account.
I hereby inform you that i would like to settle my axis bank credit card with paying 20% of out standing amount due to my financial and other domestic problems.

Yours sincerely,
Vijay k

Dear sir/madam,
I have been maintaining my axis credit card for last two years. Presently i have been facing some financial problems. I unable to pay the credit card dues regularly. I would like to close/settle my credit card by paying 20% of the present outstanding amount due to my financial and other domestic problems. Please consider my case and settle the amount accordingly.

Yours sincerely,
Vijay k

One fraud transaction happened in my credit card on 25/06/2017 amount rs 2194.19. I had been reported the bank regarding the fraud transaction by mail.
As per the bank, three documents were required for investigate the transaction. I had been sent all the documents as per the requirement these are i) card holder dispute form ii) incident letter and iii) is scanned copy of passport. I had sent first page, 2nd, 3rd page and last page of scanned passport. Bank said that we need full pages of passport scanned copy. But unfortunately i am not able to send full pages of passport due to huge size and return back by a error message.

Again i had given a mail to axis bank credit card along with the error details and request then to help/suggest me how to send the full pages of passport copy by mail.

Unfortunately did not received any response / mail from bank.

All these are happened with in one month i. E (25/06/2017 to 13/07/2017).

Several time i wrote mails to the axis bank to settle down the dispute transaction and all the time bank replied that "service requests have been closed due to non submission of documents and tat (Turn around time) crossed for the same".

It is totally bank's miscommunication.

Please do the needful asap to settle down the dispute transaction.

N. B. [protected]@yahoo.co.in

My self shilpa satish mane, resident of agashi, virar west had put up a balance housing loan transfer application with axis bank home loan branch. Virar and had the worst experience of the banking.
Approval no. Axis bank: ph_lnphg_shubh_aarambh_444_bre/7045002/rac-virar asc/17-18
This is to complain about the fraudulent cheating happened to me by axis bank home loan branch, gokul building, 1st floor agashi road, virar west. I had personally visited the branch on 15th sept 2017 to avail the benefit of shubharam offer. As offer was about to end within next 2 days, i took special leave to complete the procedure.
Mr. Vishnu, axis bank home loan branch’s executive attended us (Me & my mr.), he gave me the form and asked me to fill in, whereas it was his duty to take complete information from me and fill up in his own writing but he was throughout busy over his phone as he wanted to catch one big volume client at miraroad and wanted to rush there. Highly negligence with the customer.
I gave the whole set of documents immediately and completed the procedure. I had taken a special off from my duty as i wanted to apply for that shubharam offer and get the benefit of loan transferred.
Later on, i enquired with him on 19th sept 2017 about what happened about the process then he said he would be putting it into the portal.
Since my first visit till next 10 days, there was no revert from his end. When i again enquired on 25th sept 17 then he informed me that sanction letter has released but did not give me any physical copy of sanction letter which was not given almost 2 months till the whole procedure gets over.
These people have deducted certain equitable mortage and sur charges 0.2% of loan amount which has to be debited before the disbursement, which is not yet refunded back even after 2 months.
Plus almost rs. 3000 in cash including the money which is taken by mr. Vishnu for removing jumbo xerox, stamp paper, franking cost, who will bear it all. I want back my whole amount including all the expenses and these cheaters should be taught a lesson for spoiling customer’s precious time and grabbing money.
The cheque debited details
Cheque debited date cheque no. Cheque drawn in favor of cheque debited amount from my account
08/11/2017 2543 axis 3, 690.00
08/11/2017 2544 axis 150.00

As per mr. Vishnu, he had cleared rest whole procedure and after deducting this amount they asked me to invest into property insurance & life insurance which i was actually having of dhfl which i could have just transferred in the name of axis as per the procedure. But these people are so greedy and the system is so corrupt, they keep client in dark and remove their cards slowly as the procedure comes to end. When your money is already stuck with them, they start demanding additional insurances which are not needed, when i raised this matter to his seniors, even they started raising their hands. These people play very dirty politics and least bothered for customers.

The information which was needed to share before entering into the procedure was purposely hidden and when you raise voice against it and tell them that we will take up this matter ahead, they started playing dirty games. The process which was at the stage of disbursement started removing queries into it and the legal, technical which was earlier cleared started stating loopholes into it, whereas i had given axis bank home loan referral no. Of one of the other flat owner of my society where these things were pretty cleared. The stupid queries started raising with the landlord and builder which never has arisen in other occupants cases whereas in our society all nationalised bank, such as bank of baroda, canara bank, hdfc bank, axis bank (Itself), bank of maharashtra and many more have already sanctioned the loan to the society flat members.
My question is if you people were not clear with your technical and legal queries, in that case, then how can you deduct em (Equitable mortgage), surcharges admin charges of my loan sanction amount which was just a one step before the loan disbursement from my account.

These people have fraudulently cheated me plus debited my amount as stated above, which is not yet refund also. Will you give it back along with the interest?

I request you all to see how the whole completed procedure turned when you question them about their wrong practices and turn the scenario.

Dear sir, here with i have raising the complaints regarding my salary pf account ([protected]) regarding that my salary of has credited in my account. After i trying to access it shown that unauthorized access. And also its linked up with my inoperative accounting like previous history like unhappy with axis regards, and kyc pending status. Updates aadhar in online, while the accounts not been opened why bank has sending welcome letter and credit information and all, after blocking access of my saving account. Its violence of banks. Axis bank fraud bank, axis bank employees pay with customer life, my account no.[protected], malleshwram 227 branch account regards nagaraja

Hi,

I initiated a transaction 19th dec of rs. 6k the transaction status is still suspect, the amount is still not credited back in my account neither is credited to the account in which transaction was initiated.

Transaction ref no :[protected]

Please let me know the transaction status and let me know when will the refund be initiated

Regards,
Nidhi