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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 378

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V
vishalmaurya03
from Gorakhpur, Uttar Pradesh
Jan 12, 2018
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Address: New Delhi, Delhi, 110017

In axis bank of adhichini branch, new delhi (110017), one staff mr rakesh opened account by making customer fool by saying that he opened his account in zero balance. When i go to bank they say ur account is not opened at zero balance. My balance is deducted from account on 16/dec/2017. From that day mr rakesh ignoriny calls and bank staff was also on his side. Plz take an action against him
Axis Bank customer support has been notified about the posted complaint.
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    G
    Gouri Shankar Tiwari
    from Bhopal, Madhya Pradesh
    Jan 12, 2018
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    Address: Indore, Madhya Pradesh, 453441

    Gouri shankar tiwari/ [protected]

    I have home loans from lichfl, which emi deduct from axis bank on 10 th every month (Through nach).
    I have arrange my sufficient fund on 10.01.18 at 9.00 hrs. But my nachs has been dishonored. I ask same with customer care of axis bank he didn't satisfactory replied. As per bank statement the nah has been click on 00. Hrs of date. My complain is why the time not considered on 24.00 hrs of date.
    I have an emi of rs. 15654/- and date of emi is 10th, due to some reason i couldn't arrange the same amount at 09th, but at 10th i deposited my emi amount just opening bank hrs. Than why bank should not wait till last moment of 10th.
    Kindly look on this matter, and instruct bank as well loan authorities to revert my penalty
    Axis Bank customer support has been notified about the posted complaint.
    Rourkela sector 19 branch of axis Bank denied customer service at counter before 4 pm. saying that service is closed.
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      P
      Perwaiz Ahmad
      from Patna, Bihar
      Jan 12, 2018
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      Address: Patna, Bihar, 800004

      Transaction failed but amount deducted of rs. 500 + 500 from my account no. [protected] user name-md parvej ahmad bank-axis bank patna. Atm machine-bihar coperative bank, patna ashok rajpath dated-10/01/2018 the receipt slip also didn't print out after tried of two times in evening around 17.44pm & 17.45 pm atm machine location is ashok rajpath, patna, bihar.
      Axis bank complaint no.[protected].
      Axis Bank customer support has been notified about the posted complaint.
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        D
        from Surat, Gujarat
        Jan 12, 2018
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        Address: 380007

        Dear sir,

        This is in reference to our home loan account phr[protected], started 5 yrs back. As we were planning to transfer our loan to another bank, we request axis bank to provide us "loan statement" and copy of "list of document" on 3rd jan 2018 at ahmedabad home loan office.

        We only requested for loan statement and list of document so that we can apply for loan in other bank, the guy sitting at ahmedabad home loan department of axis bank asked us for some otp saying the that it is part of formality for "request".

        Now after 7 days we are informed that our home loan is closed and we will charged rs 392/ day till we pay full amount of remain amount.

        We just requested for "loan statement" and "list of documents" than why our home loan is closed??

        Regards,
        Mrs. Sweety dipen tatati
        Axis Bank customer support has been notified about the posted complaint.
        I transferred amount in wrong account, kindly request you to return money in my account
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          K
          Kothapalli Sasidhar Reddy
          from Mumbai, Maharashtra
          Jan 11, 2018
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          Address: YSR, Andhra Pradesh, 516003

          My name is sasidhar my account is a salary account I have with drawn only 5times in this month with drawn but my mobile axis mobile app no transfer limits also they msg me ur account is beneficiary frozen what is this problem I am suffering with so many days pls give any suggestion to unlock my mobile app for transferring funds to another s account no_[protected] pls check and give me reply as possible .
          Axis Bank customer support has been notified about the posted complaint.
          Fraud bank my account also freeze from almost 12days. they said you complete your 4 transactions. and our rules changed from jan18. but bank doesnt intimate me anything about rules before changing.
          so please unblock my account and allow me to do transfer my money immidiately

          regards
          mayur mantri
          [protected]
          Dear Sir
          I have salary account in axis bank solapur branch, Maharashtra since 2016. Since last one week I am not able to make any payments, transfer funds or withdraw money from my account either through net banking, mobile banking or through ATM. The reason shown for the same is "transaction has failed because beneficiary account is frozen" (screenshot attached). You are therefore requested to look into the matter and resolve the issue as I am facing lots of inconvenience and financial issues.

          Regards
          Fuzail Ahmad Khan
          Axis Bank Solapur Branch
          Account no : [protected]
          IFSC Code : UTIB0000266
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            D
            Dev1245
            from Muzaffarnagar, Uttar Pradesh
            Jan 11, 2018
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            Address: Dehradun, Uttarakhand, 248001

            This complaint against mr deepak oberoi sm axis bank ltd dehradun. He is very abusive and torture his employee very badly. He transfered here from other city, reason he mentally tortured a female employee by sending unnessary text after offically office hours. Many sales executive gave resigination beacuse of his bad behaviour. I don’t know why these well reputed bank hired this kind of manager.
            Axis Bank customer support has been notified about the posted complaint.
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              J
              Jaydheer Singh
              from Gurgaon, Haryana
              Jan 11, 2018
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              Address: Ghaziabad, Uttar Pradesh, 201001

              Dear sir/madam,

              Today at approx 7:30 pm i drew rs. 5000/- from axis bank atm near new arya nagar meerut road
              Ghaziabad, I got 1 note of rs. 2000/- with something written by pen on note and due to late evening i could not get show the same at branch. I request you to plz see the issue and suggest me how could i solve it asap.

              Thanks & regards

              Jaydheer Singh
              Mob:-[protected]
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Rajib Debbarma
                from Lala, Assam
                Jan 11, 2018
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                Address: 799250
                Website: www.consumercomplaints.in

                Transaction failed but amount deducted of rs. 500 from my account no. [protected] user name-rajib debbarma bank-axis bank dharmanagar. Atm machine-bank of india, dharmanagar dated-10/01/2018 the receipt slip also didn't print out after tried of two times in evening around 6pm to 6.30 pm atm machine location is rajbari motorstand, dharmanagar north tripura
                Axis Bank customer support has been notified about the posted complaint.
                Jan 11, 2018
                Updated by Rajib Debbarma
                Complaint updated accordingly notification kindly resolve it..thank you
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                  J
                  jpanda
                  from Bengaluru, Karnataka
                  Jan 11, 2018
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                  Dear Sir,

                  I had made online payment for the 4rth quarter tuition fee for Natasha Panda having Loyola School, Bhubaneswar whose School No. is 28/2010 for Rs, 7535.9/ on 05.01.2018 through your bank online portal(Easy Pay Axis bank) from my SBI SB account. For this I had received a confirmation SMS from Axix bank whose unique reference number is 34806752 after debiting the amount from my SB account of SBI. Screenshot of SMS is attached for your reference please.

                  But this is not getting reflected in the online payment status in school site.

                  I would request to confirm of the receipt.

                  With Regards

                  Jyotirmaya Panda
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rudra Bera
                    from Bhubaneshwar, Odisha
                    Jan 11, 2018
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                    Address: Purba Medinipur, West Bengal, 721636
                    Website: www axisbank.com

                    I am rudra nil bera. My account no is [protected]. Today 11/1/2018 i have received one message from axis bank that rs 668 / has deducted from my account. I can not understand why the amounts are deducted from my account. I also attached the transaction details below. [aur[protected] lpp_bo_110118]. So as soon as possible i want to get your reply. Contact no [protected]. [protected]@gmail.com
                    Axis Bank customer support has been notified about the posted complaint.
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                      T
                      Tausifahmed
                      from Noida, Uttar Pradesh
                      Jan 11, 2018
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                      Address: Bharuch, Gujarat, 392110

                      Suddenly some amount getting debited from my account, it is mentioned in the statement like tip/scg. Visa. Pos. Dt. I am using salary account and what is the use it, why you guys charge me for using the debit card. You guys charging all sort of service charge, atm usage charge, quarterly charge etc from use without fail, including all this charge these hidden changers.
                      Axis Bank customer support has been notified about the posted complaint.
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                        N
                        nithinnk19
                        from Bengaluru, Karnataka
                        Jan 11, 2018
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                        Resolved

                        Address: Thrissur, Kerala

                        I transacted an amount of inr 399/- through bhim axis pay app vide transaction id[protected] on date 07/01/2018 09.50 AM and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with sbi linked with the app. My query id is [protected].if you have any dought you can check my jio number [protected]. which is not resolved yet plz help..
                        Jan 18, 2018
                        Complaint marked as Resolved 
                        NOT REFUNDED THIS AMOUNT
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          msalkade
                          from Mumbai, Maharashtra
                          Jan 11, 2018
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                          Address: 400607

                          I am having sb account in axis bank.
                          On 10/01/2018 (18:10:48) - i tried for withdraw rs. 4500/- from state bank atm at nariman point. The transaction was declined.
                          Thinking it might not be having rs. 500/- notes, i tried for amount 4000/- again.
                          On 10/01/2018 (18:11:33) from same atm. The transaction was again declined.
                          But both the amounts (4500 + 4000 = 8500) were deducted from my account.
                          I tried to book complaint which was a very difficult task and the call was shifted from one place to another and finally i was advised to wait for 24 hours.
                          On 11/01/2018, i booked a complaint but i am told that it would be taking 7 working days for confirming the transaction and return of my money.

                          If a bank charges for number of transactions with other bank atm, and our transactions are charged then this period must be brought to 2 hours or the bank shall be penalized for such declining and deducting the amount without payment.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            arunvaisakh
                            from Kodaikanal, Tamil Nadu
                            Jan 11, 2018
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                            Website: www.axisbank.com

                            I have applied for a home loan from axis bank ernakulam rajaji road branch (Reference #[protected]Application id - pwr_laa2 loan) on 12/08/2017 through pmay scheme. But after sanctioning the loan only the sales team informed that pmay scheme is not availale in my area, so i will not get the subsidiary amount (After this icici bank provided the same on my area). So i have asked them to cancel my loan application but the sales executive (Mr. Shyam) presented my cheque for service charge (Rs.5600/-) even after my request. Sales team is cheating customers with wrong information and nobody from the bank is not responding to my mails regarding this.
                            Axis Bank customer support has been notified about the posted complaint.
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                              K
                              Kavin1327
                              from Chennai, Tamil Nadu
                              Jan 11, 2018
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                              I have made imps transaction on 02/01/2018 for the amount rs 4400 from my axis account to indian bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                              I contacted axis bank customer care, but no use.

                              Imps refernce[protected]/01/2018 please return my money 4400
                              Rf no - (U3376mp42290) date 02/01/2018
                              Attach stement ac no : [protected]
                              Thanks with regards
                              Attech ac no[protected]...
                              Axis Bank customer support has been notified about the posted complaint.
                              Still not rectified
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                                L
                                Lokesh Kamde
                                from Nagpur, Maharashtra
                                Jan 10, 2018
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                                Dear sir, in the year may2012 i have closed my axis bank account [protected] personally by visiting axis bank nashik road branch. Completed all the formalities of account closure. Now i got new account no with insta kit acc no.[protected] with cheque book and pin. But right now this new acc is not activated. I got phone call from bank to visit adgaon naka branch nashik and again follow the procedure of acc closure of old acc. Then i visit adgaon naka branch in dec 2017 and signed on the form of acc closure. But still the concerned person have not closed my old acc and activated the new acc. You just tell me how many times i should visit axis bank for acc closure of old acc.? Pls reply fast as my salary of dec 2017 is supposed to be deposited in new acc.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Y
                                  yogi@131216
                                  from Kishanganj, West Bengal
                                  Jan 10, 2018
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                                  Address: Meerut, Uttar Pradesh, 250002

                                  Dear Axis Bank,
                                  Regret to inform you that my home loan is approved on 3nov17 for reference i had attached approval letter and all required documents are submitted accordingly on 12 dec 17 with processing fees INR11800+188.But your executive is not responding me for correct information, he wants bribe to give me this Demand Draft, Kindly look into this on urgent basis and resolve issue ASAP.

                                  For your Information I have all call records of Bank executive Mr. Harender with branch name :Axis Bank Loan Centre University road Meerut (UP) to take a legal action against the bank and executive .

                                  Please find the attached Loan approval letter.

                                  Thanks

                                  Yogesh Kumar
                                  [protected]
                                  [protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    A
                                    Arnab Singha Roy
                                    from Bengaluru, Karnataka
                                    Jan 10, 2018
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                                    Address: Bangalore, Karnataka, 560054

                                    I have an bank of boroda acc no-[protected] i tried to withdraw rs2000/- from my account from axis bank atm near ramaiah college mathikere extension, bangalore-560054 at 5.50pm on 10/1/2018 once. Transaction was shown successful but 2000/-rs not came out 7 have been deducted from my account without receipt of cash.
                                    Plz look into the matter and transfer the amount of rs2000/- to my account.
                                    Thanks.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Money deducted from axis atm but money did not come
                                    Axis Bank Customer Care's response, Aug 18, 2018
                                    Verified Support
                                    Hi, we are here to help! Please DM us your registered contact number and we will get back shortly. Regards, Team Axis Bank.
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                                      A
                                      Anu vikas
                                      from Delhi, Delhi
                                      Jan 10, 2018
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                                      Address: 560068
                                      Website: Axis bank

                                      Hello axis bank,

                                      I don't know weatr you people are here to help us or torture us.
                                      From 5th of jan 2018 I am literally begging axis bank people to deduct lean amount of 590/- from my account so that I can apply for new cheque book which in turn need to be submitted for personal loan applied at axis. But they are not willing to do that &instead making me lose patience.

                                      I like to know weatr you guys remove immediately or not.. As I have applied personal loan for some medical expense. If anything goes wrong then definitely it will be because of axis bank and I gonna file case against you people.

                                      If not willing to help me out, den pls close my account ..I don't like to stay wit such nasty people at all..

                                      From 6th I have called 1000 times to customer care... No proper response at all
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        C
                                        chandramouli p s
                                        from Chennai, Tamil Nadu
                                        Jan 10, 2018
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                                        Address: Chennai, Tamil Nadu, XXXXXX

                                        I am a customer of axis bank, george town branch chennai. I want to submit my grievance about the poor service of the branch but unable to reach officials of customer care. The number of customr care is not reachable to official. Only recorded voice. The bank does not provide email id of customer care in their web site and the contact number published is not in use. I have to travel to the branch personally to express my grievance which is far away from my residence. Can you please check and take corrective action on the bank for denying the customer care reach to customer. If not pl advice the right person to approach to express my grievance.
                                        Axis Bank customer support has been notified about the posted complaint.
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