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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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@
@Raushan7759
from Noida, Uttar Pradesh
Jan 10, 2018
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Address: Saran, Bihar
Website: Consumercomplaints.in

Hello sir
My name is raushan kumar
I am from chapra (Bihar)
सर
मैन अपना रिज्यूम जॉब के लिए shine.com पे upolde किया हुआ था।
मुझे 1st jan को axis bank से कॉल आया, की आपका रिज्यूम एक्सिस बैंक में जॉब के लिए shortlist हुआ है।
आप ₹100 का registration कर लीजिए फिर आपका telephonic interview होगा।,
मैन registration कर लिया।
1st jan को ही शाम को 6:52pm में मेरा telephonic interview ho gya..
Next दिन मुझे कॉल आया कि आप telephonic interview me select हो गए हो।
आपको एक बांड amount जमा करना होगा ₹1350 का।
आपके जमा करने के 1 घंटे के अंदर आपका offer latter भेज दिया जाएगा।
सर, मैन ₹1350 paytm से जमा कर दिया
But मेरा offer letter नही मिला।
उसके बाद मेरा नंबर ब्लॉक कर दिया गया।
7 jan तक कोई respons नई मिला ।
फिर मैंने दूसरे नंबर से कॉल किया,
तो मुझे बताया गया कि आपका offer latter delay हो गया था।
जिसके कारण आपको ₹190 ओर देने होंगे।
But sir मैने ₹190 नही दिया।।

सर, मुझे सिर्फ इतना जानना है।
की क्या एक्सिस बैंक इस तरह से vacancy या haring करती है क्या।
अगर करती है। तो।सर मेरा offer latter मिलना चाहिए सर जी
ओर
अगर नही करती है।तो ये एक्सिस बैंक के लिए बहुत ही चिंता का विषय है।
इससे बैंक की शाख खराब हों रही है।
धन्यवाद
Thank you
Axis Bank customer support has been notified about the posted complaint.
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    manohar883
    from Jodhpur, Rajasthan
    Jan 10, 2018
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    Dear team,

    I have made imps transaction on 24 oct 2017 for the amount rs 4050 from my axis account to sbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
    I contacted axis bank customer care, but no use.

    Imps refernce - rf no -[protected] date 24 oct 2017 please retaran my money 4050
    Rf no -[protected] date 24 oct 2017
    Attech stement ac no [protected]
    Thanks with regards
    Attech ac no [protected] stetement
    Axis Bank customer support has been notified about the posted complaint.
    Jan 11, 2018
    Updated by manohar883
    I have made imps transaction on 24 oct 2017 for the amount rs 4050 from my axis account to sbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
    I contacted axis bank customer care, but no use.

    IMPS Refernce -Rf no -[protected] date 24 oct 2017 please retaran my money 4050
    Rf no -[protected] date 24 oct 2017
    Attech stement ac no [protected]
    Thanks with Regards
    attech ac no [protected] stetement
    Jan 12, 2018
    Updated by manohar883
    [ID: 1831762
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      Rakesh Mehrotra
      from Lucknow, Uttar Pradesh
      Jan 10, 2018
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      Website: Snapdeal <[email protected]>

      As we are going ahead towards e commerce a number of companies are dealing with this trade and the reputed bankers are extending their business by encouraging them. Snapdeal is also one of the e commerce traders those have been backed by axis bank, the company is failing to comply with its commitments and obligation despite receiving the full payments.
      The instance is that i had purchased an printer canon pixma 2000 extending the axis bank's credit card facility but till date no consignment has been received. Your mediation may please be help full so that the company extend fair practices for their customers.
      Axis Bank customer support has been notified about the posted complaint.
      Am unable transfer the amount to others account via axis mobile application from last one month's, please check and do the needful asap
      Account number [protected]
      Mobile number [protected]
      Branch J p Nagar 3rd phase
      Name shivananjaiah R
      Sir name name usnaidu. Nenu sbi nunchi Bob ki axis pay app nunchi amount papinchanu kani a account lo kuda money ledu. Money amindi sir amicheyyamantaru
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        Udaya hebbar
        from Hassan, Karnataka
        Jan 9, 2018
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        Website: www.axisbank.com

        Fraud transaction of 42000/- happened on the 7th sep'17 night around 9 pm.
        Submitted fir copy and disputed form on 21st sep'17
        Received confirmation of the successful submission of required documents on 21st sep'17 with the tat of 120 days to resolve the issue with the reference #33836284, #37172444 and #37398203.

        Reference numbers are getting closed due to their technical reasons and now the latest one is #37398203 on 1st jan'18.in spite of regular follow-ups, the refund is not processed. And, their customer care number never gets connected. I am facing financial crisis as i am the only breadwinner of my family. I believe, axis bank is not even bothered by their customer's plight. I need my refund to be processed within 15th jan'18. Axis bank is testing customer's patience!!! Worst customer services i have ever seen..!!!
        Axis Bank customer support has been notified about the posted complaint.
        Sir,

        My credit card number is [protected]. I have balance to be paid of Rs.7920 but I didn't get statement sofar. Kindly email me the statement to [protected]@yahoo.com so that I can verify my statement and make the payment.

        Regards
        Ksudhakar
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          kattempudi
          from Hyderabad, Telangana
          Jan 9, 2018
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          Address: Hyderabad, Andhra Pradesh, 500038

          Dear sir/madam,

          I have been maintaining my credit card for the last two years with paying interests regularly. Presently, i have been facing some financial problems and unable to pay the credit card amounts. I would like to settle my credit card account.
          I hereby inform you that i would like to settle my axis bank credit card with paying 20% of out standing amount due to my financial and other domestic problems.

          Yours sincerely,
          Vijay k
          Axis Bank customer support has been notified about the posted complaint.
          I'm unable to login to my axis bank net banking. I key-in the correct customer id and password. Please assist me with this issue.

          Thank you.
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            kattempudi
            from Hyderabad, Telangana
            Jan 9, 2018
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            Address: Hyderabad, Andhra Pradesh, 500 038
            Website: [email protected]

            Dear sir/madam,
            I have been maintaining my axis credit card for last two years. Presently i have been facing some financial problems. I unable to pay the credit card dues regularly. I would like to close/settle my credit card by paying 20% of the present outstanding amount due to my financial and other domestic problems. Please consider my case and settle the amount accordingly.

            Yours sincerely,
            Vijay k
            Axis Bank customer support has been notified about the posted complaint.
            My a/c no [protected] is salary a/c but a/c balance is -169 rupee hai so resolve the problem and correct the a/c balance
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              uneedrajesh
              from Kolkata, West Bengal
              Jan 9, 2018
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              Address: Kolkata, West Bengal, 700041

              One fraud transaction happened in my credit card on 25/06/2017 amount rs 2194.19. I had been reported the bank regarding the fraud transaction by mail.
              As per the bank, three documents were required for investigate the transaction. I had been sent all the documents as per the requirement these are i) card holder dispute form ii) incident letter and iii) is scanned copy of passport. I had sent first page, 2nd, 3rd page and last page of scanned passport. Bank said that we need full pages of passport scanned copy. But unfortunately i am not able to send full pages of passport due to huge size and return back by a error message.

              Again i had given a mail to axis bank credit card along with the error details and request then to help/suggest me how to send the full pages of passport copy by mail.

              Unfortunately did not received any response / mail from bank.

              All these are happened with in one month i. E (25/06/2017 to 13/07/2017).

              Several time i wrote mails to the axis bank to settle down the dispute transaction and all the time bank replied that "service requests have been closed due to non submission of documents and tat (Turn around time) crossed for the same".

              It is totally bank's miscommunication.

              Please do the needful asap to settle down the dispute transaction.

              N. B. [protected]@yahoo.co.in
              Axis Bank customer support has been notified about the posted complaint.
              Jan 19, 2018
              Updated by uneedrajesh
              Till date did not receive any update from bank...
              I have all documents are submitted in axis bank account but account are freez.
              I Have swipe the axis master card on Shell petrol bunk after a couple day, Some of the amount got debited from my account. I don't why the amount got debited without my confirmation.
              False information by representatives, cannot avail the discounts as promised. No proper contact no. No reply to mails. Agents dont reply with proper information. Very bad experience for credit cards.
              Sir when me long in my a/c on online . when my cust id show invalid id. Please help me.
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                S
                Shilpa Mane
                from Mumbai, Maharashtra
                Jan 9, 2018
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                Address: 401301

                My self shilpa satish mane, resident of agashi, virar west had put up a balance housing loan transfer application with axis bank home loan branch. Virar and had the worst experience of the banking.
                Approval no. Axis bank: ph_lnphg_shubh_aarambh_444_bre/7045002/rac-virar asc/17-18
                This is to complain about the fraudulent cheating happened to me by axis bank home loan branch, gokul building, 1st floor agashi road, virar west. I had personally visited the branch on 15th sept 2017 to avail the benefit of shubharam offer. As offer was about to end within next 2 days, i took special leave to complete the procedure.
                Mr. Vishnu, axis bank home loan branch’s executive attended us (Me & my mr.), he gave me the form and asked me to fill in, whereas it was his duty to take complete information from me and fill up in his own writing but he was throughout busy over his phone as he wanted to catch one big volume client at miraroad and wanted to rush there. Highly negligence with the customer.
                I gave the whole set of documents immediately and completed the procedure. I had taken a special off from my duty as i wanted to apply for that shubharam offer and get the benefit of loan transferred.
                Later on, i enquired with him on 19th sept 2017 about what happened about the process then he said he would be putting it into the portal.
                Since my first visit till next 10 days, there was no revert from his end. When i again enquired on 25th sept 17 then he informed me that sanction letter has released but did not give me any physical copy of sanction letter which was not given almost 2 months till the whole procedure gets over.
                These people have deducted certain equitable mortage and sur charges 0.2% of loan amount which has to be debited before the disbursement, which is not yet refunded back even after 2 months.
                Plus almost rs. 3000 in cash including the money which is taken by mr. Vishnu for removing jumbo xerox, stamp paper, franking cost, who will bear it all. I want back my whole amount including all the expenses and these cheaters should be taught a lesson for spoiling customer’s precious time and grabbing money.
                The cheque debited details
                Cheque debited date cheque no. Cheque drawn in favor of cheque debited amount from my account
                08/11/2017 2543 axis 3, 690.00
                08/11/2017 2544 axis 150.00

                As per mr. Vishnu, he had cleared rest whole procedure and after deducting this amount they asked me to invest into property insurance & life insurance which i was actually having of dhfl which i could have just transferred in the name of axis as per the procedure. But these people are so greedy and the system is so corrupt, they keep client in dark and remove their cards slowly as the procedure comes to end. When your money is already stuck with them, they start demanding additional insurances which are not needed, when i raised this matter to his seniors, even they started raising their hands. These people play very dirty politics and least bothered for customers.

                The information which was needed to share before entering into the procedure was purposely hidden and when you raise voice against it and tell them that we will take up this matter ahead, they started playing dirty games. The process which was at the stage of disbursement started removing queries into it and the legal, technical which was earlier cleared started stating loopholes into it, whereas i had given axis bank home loan referral no. Of one of the other flat owner of my society where these things were pretty cleared. The stupid queries started raising with the landlord and builder which never has arisen in other occupants cases whereas in our society all nationalised bank, such as bank of baroda, canara bank, hdfc bank, axis bank (Itself), bank of maharashtra and many more have already sanctioned the loan to the society flat members.
                My question is if you people were not clear with your technical and legal queries, in that case, then how can you deduct em (Equitable mortgage), surcharges admin charges of my loan sanction amount which was just a one step before the loan disbursement from my account.

                These people have fraudulently cheated me plus debited my amount as stated above, which is not yet refund also. Will you give it back along with the interest?

                I request you all to see how the whole completed procedure turned when you question them about their wrong practices and turn the scenario.
                Axis Bank customer support has been notified about the posted complaint.
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                  Dsb Nagarajmba
                  from Mangalore, Karnataka
                  Jan 9, 2018
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                  Address: Bangalore, Karnataka, 560003

                  Dear sir, here with i have raising the complaints regarding my salary pf account ([protected]) regarding that my salary of has credited in my account. After i trying to access it shown that unauthorized access. And also its linked up with my inoperative accounting like previous history like unhappy with axis regards, and kyc pending status. Updates aadhar in online, while the accounts not been opened why bank has sending welcome letter and credit information and all, after blocking access of my saving account. Its violence of banks. Axis bank fraud bank, axis bank employees pay with customer life, my account no.[protected], malleshwram 227 branch account regards nagaraja
                  Axis Bank customer support has been notified about the posted complaint.
                  I just deposited money in my wife's account, and after 30mins she didnt receive money in her account. i am constantly calling customer care number as well as branch in new ranip area Ahmedabad. But no one is responding. for some emergency work she urgently needs it. and they frauds are not responding
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                    N
                    nidhigoenka.t
                    from Mumbai, Maharashtra
                    Jan 8, 2018
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                    Hi,

                    I initiated a transaction 19th dec of rs. 6k the transaction status is still suspect, the amount is still not credited back in my account neither is credited to the account in which transaction was initiated.

                    Transaction ref no :[protected]

                    Please let me know the transaction status and let me know when will the refund be initiated

                    Regards,
                    Nidhi
                    Axis Bank customer support has been notified about the posted complaint.
                    I was gone to ATM try to withdraw cash but my cash doesn't come out and I got a message from axis banks my cash been withdrawn I want my refund back please
                    I recharged of 459 for my jio number but transaction failed.i didn't receive any money
                    The one assist service was activated without my knwldge and an amount of rs.1899 was deducted from my account.i did n't need this service.when i contact the ond assist service, they told that refund is not possible.please do Deactivate the one assist service and refund the amount(rs.1899/-) as soon as possible.
                    Dear Customer

                    Greetings from OneAssist...!

                    We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2768442 & the refund will get processed in 7 working days.

                    Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

                    Regards

                    Sagar

                    (Team OneAssist)
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                      Oswal sweety
                      from Pune, Maharashtra
                      Jan 8, 2018
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411041
                      Website: www.axisbank.com

                      My name is sweety sumit ohal. I applied for 1 lakh, personal loan in axis personal loan dept, shivaji nagar pune on 2/1/2018, sales manager name kurnal kale, executive name deepak. I called executive after two days, he said me that he will revert me after 2 hr but no response,

                      Now they said application is rejected, even my company is listed in axis, my credit score is above 780, my salary is above 17500/-, even i don't have any other obligation. Even my all needed documents are correct. Even i'm working in same company from more then 17months
                      I not got any verification calls nothing. But then also they are rejecting the loans. Now, axis bank is saying that they cannot do my personal login process because there is some spelling mistakes in my company name in there axis personal loan login systems, then why? You approached me for personal loan, as well as your personal loan phone banking executive said that, my company is listed in cat-d so i can submit my documents to personal loan executive and they fixed my appointment with there personal loan executive for further process.
                      Now even i said them that i am is ready to give a name correction letter on company, s letter head, with authorized stamps& signatures by hr & companies management.

                      So please dont appy the loan in axis
                      Jan 10, 2018
                      Complaint marked as Resolved 
                      They not process coz my company is non listed.
                      Axis Bank customer support has been notified about the posted complaint.
                      I want to change my communication address as per AADhar Card address. AADHAR Number:[protected].

                      I have a credit card no:[protected] that has been expired. renewal is required and require to dispatch at my AADHAR ADDRESS.
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                        Sivaraman R
                        from Hyderabad, Telangana
                        Jan 8, 2018
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                        Address: Kanchipuram, Tamil Nadu

                        Dear sir/madam,
                        Im sivaraman. R and my a/c no.[protected]. Im sumitting mutual fund application on 03.11.2017 at axis bank tambaram branch (Ifsc: utib0000426).

                        The branch assistant manager mr. Ram operation-cso contact no. [protected] and email. Id - ram. Ri guide and advised for the mutul fund details. Then im applied for mutul fund in axis bank tambram brach.

                        Rs.25000 debited in my account on 16.11.2017 for mutul fund. But till dated mutul fund amound not showing in my bank details. After amound debit no response from branch manager. And till date no folio number created for my mutul fund. So, im visited so many time to tambaram branch for this issue. The bank asst. Manager mr. Ram no respond for this issue and no picking my call also. Very worst activity from the branch. Amound debited image attached for your further reference.

                        I want my amound rs.25000. Pls take it up most urgent issue and solve the same. Then refund the amound to my account immidiatley.

                        Thanks & regards,
                        Sivaraman r
                        Axis Bank customer support has been notified about the posted complaint.
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                          Shivang Pathak
                          from Mumbai, Maharashtra
                          Jan 8, 2018
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                          Address: Jabalpur, Madhya Pradesh, 482001

                          I have been an axis bank customer for 6 years now and i have been using net banking facility in the past. For the past two years i have been having a lot of problems from the bank. Recently i was overseas and had to make an online transaction in terms of rupees and hence used the net banking which it is there for. And once again the window stalled on the transfer tab showing me the message as shown in the screenshots. My account number is [protected]. My name is shivang pathak. I have dealt with this problem with two different branches in the same city, madan mahal and shastri bridge branches. Both of them are the worse example of how to operate a bank. Out of context, no organisation in either branch, bank should be closed as the management is so stupid and unorganized. People roam about here and there. Work ethic is too bad in these branches. Ok, now coming to the story, i went with this problem 2 years ago at shastri bridge branch and they fixed it, not to forget that it got automatically turned off because of their problems whatsoever. It got fixed and then this thing happened again. I went to the madan mahal branch as the shastri bridge branch is the worst example of a bank any one can imagine., a govt bank can be deemed better as compared to this branch. So, at the madan mahal branch on 5th jan 2018 i went and spoke to one of the person in the bank. She was not even able to tell me what has happened and was telling me to call customer care to rectify this... Hello, i am a custmer, you are the bank, if i need to call the customer service when i am sitting in front of you then what's the point of your existence? Telling that showed their competence and they asked me to fill a form to activate the service again. Did that, told that it will take 48 hours at max to activate it again, the net banking service, and i am here typing this complain today because they didn't rectify anything. They also said "why do you need to do it on desktop when you can use net banking on mobile". Hello, you stupid good for nothing under qualified pretentious name for a bank, before mobile there was a desktop, and what i can do and what not is not your concern, your concern is to provide me with a facility that was promised, i cant do neft transfers, and why should i use mobile, i will use internet banking on a desktop which feels more secure, who the hell are you to tell me to use my mobile for transaction, just because you are incompetent to solve my problem? Axis bank, there is no access for anything at this good for nothing branches in these city. These guys have made me think about closing my bank account at such an irresponsible bank.
                          Axis Bank customer support has been notified about the posted complaint.
                          There is no customer support e mail ID of the Axis bank .The one which is shown on site is not correct and nails always fail on the same .If you don't go through first step of mail above on mail ID, you cannot complaint to nodal officer and thus effectively no complaint can be lodged .The toll free customer care numbers are of no use as they keep you busy in asking you to press 1, 2_3. etc without any result .Even if instructions to press a particular number is followed, the reply is that you have not pressed the number .There is no general customer care executive with whom one can interact about his problem and if by chance there is somebody on other side, you are asked to press other number after deciding the language .The ultimate result is that there is no mechanism to solve any problem of yours and all the numbers and e mails are not of any use .The relationship managers assigned to account holders speak to you if they want you to do some investment, but otherwise are not available to solve or guide to solve the problem .Somebody should look into system of entertaining complaints for various things in the bank and should make sure that on calling, the call is taken by a common customer care executive and then transferred to respective /concerned executive for solving the problem as otherwise there is no solution of any problem .
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                            myilraj
                            from Mumbai, Maharashtra
                            Jan 8, 2018
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                            I am using a credit card with axis bank. It is approaching expiry, but without issuing a new card, they deactivated my existing card without any prior notice (Or) sms.

                            When i contacted their customer service, they are saying we are not responsible for this and it's entirely up to the sole discretion of bank.

                            When i contacted my service branch, they are also not taking any responsibilities on this issues.

                            It is really a bad service (Even worst services) from axis bank india.

                            Regards,
                            Myilraj g
                            Axis Bank customer support has been notified about the posted complaint.
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                              rishi rockz
                              from Chennai, Tamil Nadu
                              Jan 8, 2018
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                              Address: Chennai, Tamil Nadu, 600082
                              Website: oneassist

                              I received a call from axis bank yesterday. They told me this is for. Card protection.. I'm just a student, eventhough i said i have minimum balance with out my permission they took my 1899rs from my debit card.. My relationship no.:3530013. Please refund as soon as possible. It is not much required for me now. Please do as i need.

                              Please deactivate and refund asap.
                              Axis Bank customer support has been notified about the posted complaint.
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                                rathiashok
                                from Delhi, Delhi
                                Jan 8, 2018
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                                Address: Gwalior, Madhya Pradesh, 474005

                                I make payment for recharge my mobile no.[protected] through my axis bank credit card no xxx8946 on 4/01/2018 at 8.51pm and this amount axis bank debit my credit card account vide transaction id 065401but this payment still not received by jio and my mobile not recharge this transaction were made through you. Please replay

                                [protected]@gmail.com
                                Axis Bank customer support has been notified about the posted complaint.
                                Jan 08, 2018
                                Updated by rathiashok
                                when I shall get revert from you on my complaint
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                                  Lokeshwar3
                                  from Bengaluru, Karnataka
                                  Jan 8, 2018
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                                  Address: Chikkaballapur, Karnataka

                                  I have recharged my mobile number [protected] for ₹146 on 5th jan 2018 through axis mobile banking app but it was unsuccessful.. It displayed me that amount will be refunded but still not yet came plzz verify it once
                                  I will be highly thankful and waiting
                                  Name: lokeshwar
                                  Ac no: [protected]
                                  Chinthamani branch
                                  Axis bank
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Dsb Nagarajmba
                                    from Mangalore, Karnataka
                                    Jan 7, 2018
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                                    Address: Bellary, Karnataka, 584120
                                    Website: Accounts blocked

                                    Axis bank — account blocked and debit frozen

                                    I am writing this message to bring to your account that my a/c no. [protected] is debit frozen. I am currently in andhra pradesh and i cannot reach bank to discuss this thing in personal. Humbly requesting to please activate my account so that i will initiate the funds transfer to my account.

                                    I will be highly thankful.

                                    A/c no. [protected]
                                    Branch: bangalore-0227

                                    Regards
                                    B nagaraja
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      9
                                      9501064451
                                      from Ludhiana, Punjab
                                      Jan 7, 2018
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                                      Address: Bathinda, Punjab, 151001

                                      Hi...

                                      I am pankaj for national bulk handlingh corporation pvt. Ltd and i would like to to inform you that yesterday night 9.00 pm our officer mr. Beant singh called me and told us that mr. Amrinder singh (R. M, mohan ke uttar at jalalabad, punjab) is doing misbehave with me and abused me over phone. After that i had call to mr. Amrinder singh and try to know reason for this happened but he misbehave with me also. And threatened his of severe consequences also and he was talking rudely in threatening with officer. At that times he abused to officer and threatened his of harsh consequences.

                                      This is very serious matter, please take strict action.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Daily News
                                        from Kolkata, West Bengal
                                        Jan 6, 2018
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                                        Address: Kolkata, West Bengal, 700017

                                        Hi
                                        I am rehan ahmed
                                        I visit my axis bank bank branch park circus to add joint my wife name on my account no [protected]
                                        Mr sudipto kumar simani said my account number is going to change
                                        No problem sir everything will be fine
                                        But he try to make me fool to open a new account in his branch
                                        I refused and i request him to join my wife name in my account number [protected]
                                        Then he said ok it will take two day 27 of december 2017

                                        But till now day i come to park circus branch now he is saying that it will done by 20th of january 2018

                                        Request to axis bank to take action on this matter
                                        Or i will close my account from axis bank

                                        Thank you
                                        Rehan ahmed
                                        Account number [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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