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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 384

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G
GokulRathnam
from Karaikkudi, Tamil Nadu
Dec 18, 2017
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Address: 625006
Website: [email protected]

My name is gokul rathnam. M and my relationship no.2990921. For one assist service they charged me of rs.1899. Please deactivate my one assist service and refund my amount as soon as possible.

My acc no-[protected]
Acc holder name-gokulrathnam. M
Branch-k. Knagar-madurai-20
Ifsc code-utib0002986
I am frustrated with the calls from the bank.
I am waiting for the confirmation.
Aug 7, 2021
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2676984 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)
GokulRathnam's [Complaint's author] reply, Jan 1, 2018
What's the update about my complaint? It's already been 10 days. What about my refund process? Please reply about this issue.
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    Vishnu Dutt Axis
    from Noida, Uttar Pradesh
    Dec 18, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    I have been charged for 2 debit cards while i am using only 1 card. My account number is [protected]. The complaint reference number is 36441827.
    The customer care did not give me satisfactory answer or details about the card for which i have been charged. It is like a loot. I am disappointed with such service and response. I would request you to please look into this issue.
    Axis Bank customer support has been notified about the posted complaint.
    Mai shweta Maine myntra app Se ek product order kiya tha and Maine cancelled bhi kar diya uske ke lye Maine online payment kya tha aur wo refund hone Mai 7-10 din lagte hai but aaj 12 din hogye aur mujhe refund avi tak nhi aaya.
    Please initiate my money.
    I took forex card through axis bank but almost 150 euros cheated on just 1100 euros .
    whole statement look pampered and false ?
    new way of innovative cheating via "so called safety Forex cards "
    safety for axis bank - Forex not poor travelers?
    blaming other country ATM AND CHORI -NEW STYLE OF CHEATING

    TRAVELLER BEAWARE OF FOREX CHEATS
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      A
      anisur09
      from Kolkata, West Bengal
      Dec 18, 2017
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      Address: Kolkata, West Bengal, 700063

      Worst customer service. I had made a visa transfer on dec 14, 2017 against my visa credit card bill. Today is dec 18, 2017 and yet the amount not reached my visa credit card. On other banks, i could do the neft and it gets reflected next day. Axis bank do not allow neft for visa credit cards and charges a hefty rs. 25 per transfer and still do not provide the service quckly. 4 days on and still no transfer, which is not acceptable. The due date of the bill is now reached.

      Now, i tried to contact customer care of axis bank to know the status of the transfer & i could not get to customer care. The number provided on website do not let me talk to customer care. The email form on the website provide does not work. The remote banking number provided to me keep on saying busy for last 45 minutes. The customer care service just do not exists!

      Is the axis bank management looing into the service you are providing. Your service is now pathetic.
      Axis Bank customer support has been notified about the posted complaint.
      This is to informed that my new debit card is not valid for online transaction[protected] and complete verified visa, informed to branch, informed customer care executive, everyone say no problem in card ... After that what am i doing now...problem not solve
      regards
      Bijan Choudhury
      [protected]
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        P.V kishore Naidu
        from Hyderabad, Telangana
        Dec 18, 2017
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        Address: Hyderabad, Andhra Pradesh, 500034

        My axis bank account is salary account. Without my consent money is detected two times. It will happen in
        17-nov-2017 - 1, 241.25rs consolidated charges
        16-dec[protected].00rs consolidated charges
        I am scared that how can they deduct money from my account without any intimation. I have tried to so many time to contact costumer care but that people says this not over deportment. Axis bank service is very worst service
        Axis Bank customer support has been notified about the posted complaint.
        Jan 02, 2018
        Updated by P.V kishore Naidu
        The issue is not yet resolved. Please respond #axis bank customer support team.
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          P
          pradeep.jena1234
          from Darjiling, West Bengal
          Dec 18, 2017
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          Address: 755026

          I am pradeep ku jena i have a saving account at axis bank, jajpur road, ifsc code utib0000501 above one year but now a days due to some financial problem i cant afford minimum balance in account so i had give them 3 times application for close account but they didn't close, 3 times i was give consolated charges abd tax 250 per month, i was forested for this service urs, so plz close the account very soon as possible, account no [protected]
          Axis Bank customer support has been notified about the posted complaint.
          Am Renuka I applied for credit card and my card was approved. In my phone app automatically card details were added but still I didn't receive the card. Please help me to get the card soon
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            M
            mohduvais
            from Etawah, Uttar Pradesh
            Dec 17, 2017
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            Address: Bijnor, Uttar Pradesh, 246762

            My acount n. Is [protected]
            My name is mohd uvais
            Barnch nagina dictt bijnor u. P.
            My wrong balace deduct detail
            Date balance
            14.10.2017 225.00
            14.10.2017 40.40
            11.11.2017 132.00
            11.11.2017 23.76
            16.12.2017 75.00
            16.11.2017 13.50
            Total —
            509.66

            So my balance refund urgent my acount
            Axis Bank customer support has been notified about the posted complaint.
            Dec 17, 2017
            Updated by mohduvais
            my acount n.is [protected]
            my name is MOHD UVAIS
            BARNCH NAGINA DICTT BIJNOR U.P.
            MY WRONG BALACE DEDUCT DETAIL
            DATE BALANCE
            14.10.2017 225.00
            14.10.2017 40.40
            11.11.2017 132.00
            11.11.2017 23.76
            16.12.2017 75.00
            16.11.2017 13.50
            TOTAL[protected]--------
            509.66
            [protected][protected]
            SO MY BALANCE REFUND URGENT MY ACOUNT
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              K
              kavala
              from Korba, Chhattisgarh
              Dec 17, 2017
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              Address: Hyderabad, Andhra Pradesh, 502032

              Dear sir,

              I am having a axis bank credit card which outstanding is 322000/- i am paying on regular intervals the minimum payment, but from last 3 months i have a funds shortage, i skip 2 payments, than the harassment started, they called for payment regularly i inform them the reason for delay payment, but they are not listen they called every 20 mins interval, they send persons to my family and harass them with abusive language. I also inform them that if any possibility to pay by emi than convert into personal loan, they are not accepting this.

              So please let me know what can i do
              Axis Bank customer support has been notified about the posted complaint.
              As i cleared all debts in axis bank. Even they freezed my funds in my accoubts. From last 2 weeks.even i went to branch in tarnaka. No response from their end. Very neglegency and reckless service.how they behave like with customers.
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                V
                vipul ramani
                from Mumbai, Maharashtra
                Dec 17, 2017
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                Address: Surat, Gujarat, 395006
                Website: www.axisbank.com

                250 + 45 consolidation charges deducted from my salary account without any messeges and what is for charges? Axis bank is debited many times this types of charges, this time 250+45 rs
                Please help me to get refund and what is rule for consoildation charges is it legal?
                If banks loots such type of money where the comman people should go?
                And our prime minister promots digital india with online transaction?
                Is this a democrasy or dectetorship?
                Axis Bank customer support has been notified about the posted complaint.
                Dec 17, 2017
                Updated by vipul ramani
                My car loan amount is deducted of 13021 on[protected] at around 8 pm and bank has fined me 500+90 rs due to insufficient balance and due date was[protected]. this is very unprofessional from axis bank as every time banks charges their customer and people can not do anything as banks says it is goveronment rule and our policy. this is purely a dectetorship from goveronment and banks this is purely a robbery form banks to people, as vijay mallya has done fraud of 9000cr. with banks and this is banks mistakes why should common people pay for this?
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                  J
                  Jaiprakash bishwash
                  from Guwahati, Assam
                  Dec 17, 2017
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                  Website: [email protected]

                  Hi, i have savings account in asix bank, account no.[protected], and when i checked my balance they have deducted 458.21 rs. From my account written as a consolidated charge... Pls help me to get my money back, these banks are deducting innocent people money from their account without telling people's. Thanks and regards, jaiprakash bishwash [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    N
                    Naved Rashid
                    from Bhusawal, Maharashtra
                    Dec 16, 2017
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                    Address: Akola, Maharashtra, 443101
                    Website: naved4u.wapka.mobi

                    Mera balance 700 rs automatic uda diya gaya apki bank se n
                    Mere account mai 5500 the aj k din 10.59 pm ko muje 2 msg mile us me likha tha ki apka 700rs debit ho gaya maine kahi b ye paise use nhi kia phir q paise uda diya gaya
                    Plz apse request hai ki mera paise refund kare
                    Is waja se mere account mai se 4800rs. Nikal lia agar ap refund nhi karoge tu maj balance nhi rakhoga

                    Muje 700 rs. Refund kare
                    Axis Bank customer support has been notified about the posted complaint.
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                      K
                      Karthick19
                      from Nattam, Tamil Nadu
                      Dec 16, 2017
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                      Address: Chennai, Tamil Nadu, 600041

                      Today i have transferred 5k to my axis account (Office) from my indian bank account (Saving). Axis bank deducted 3k as consolidated charges & 540 rs for gst. I don't have a clue y the hell they deducted 3500 from account just for maintanance. I'm really pissed off by their banking services. I want to file a complaint for looting my money like this as consolidated charges.
                      Axis Bank customer support has been notified about the posted complaint.
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                        Hajari Prasad
                        from Nagram, Uttar Pradesh
                        Dec 16, 2017
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                        Address: Lucknow, Uttar Pradesh, 226016
                        Website: www.axisbank.com

                        Hi,

                        I have a salary account in axis bank, in vikash khand branch, lucknow. I want to inform that they are deducting amounts in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. When i called the customer care they informed that it is deducted because of the demat account, but noting is linked with my sb account.

                        I am going to close the account asap.

                        I request indian complaint register form to take necessary action if possible
                        Axis Bank customer support has been notified about the posted complaint.
                        Dec 16, 2017
                        Updated by Hajari Prasad
                        I have a Salary account in Axis Bank, in vikash khand Branch, lucknow. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. When I called the customer care they informed that it is deducted because of the Demat account, but noting is linked with my SB account.

                        I am going to close the account asap.

                        I request Indian Complaint register form to take necessary action if possible
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                          V
                          veerendra singh Dhankar
                          from New Delhi, Delhi
                          Dec 16, 2017
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                          To date : 15 dec 17

                          My a/c in the branch axis bank ltd,

                          Sec-14 gurgaon (Haryana)

                          Sub : inquiry regarding withdrawal of rs. 10300/- from my salary a/c & revert the amount to me

                          A/c no. [protected] name of a/c holder : rajkumar

                          Dear sir,

                          1. The above salary a/c was opened by me in the month of nov 17. I was issued kit on the spot in havells india ltd. Faridabad. At the issuance of kit, the following items were issued to me.

                          A) a cheque book

                          B) debit card no. [protected] (Photocopy attached)

                          2. My salary for the month of nov 17 rs. 11308/-came in bank on 07 dec 17. On 08 dec 17, i went to axis bank atm in sec-29, faridabad and i withdraw rs. 1000/- (One thousand only) with the debit card no. [protected].

                          3. Again, on 15 dec 17, when i went to withdraw the money, my above card was shown as blocked by the computer.

                          4.in the both instances, there was nobody with me on the atm machine and i was only doing the transaction. So there are no chances of getting change of debit card or fraud by some one.

                          5. Then, i went to axis bank branch located in sec-29, faridabad with cheque book to withdraw the money. There i was informed by bank clerk that the balance in my a/c is only rs. 8/- and rest all has been withdrawan by someone from delhi. I immediately contacted customer care and told the full story. They asked me my debit card number and told that the card which i am holding is nit belongs to me. I tried to convince them but to no avail.

                          6. Sir, i am very poor person and my family is totally depends on me. I am not in a condition to bear this lose because my entire family depends on me.

                          In view of the above, i request that :

                          (A) necessary inquiry may be done as to whom has withdrawn my money.

                          (B) kindly check why debit card no. [protected] issued to me is not matching my a/c. Here i want to say that i have neither lost, misplaced or replaced my card with any one.

                          (C) request you to kindly get revert my money i. E rs. 10300/- at the earliest possible.

                          Thanking you,

                          Yours sincerely

                          (Rajkumar)
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            pijush1609
                            from Kolkata, West Bengal
                            Dec 16, 2017
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                            Address: 713343

                            I open an instant account on 11.12.2017 customer id[protected] a/c no [protected], but till now showing my mobile no invalid when i try to register net banking and also no deposit & withdrawal message. I'm facing much problem about this. The branch says regularly "we trying wait few times" but till now no response from their end.

                            Pijush dey
                            [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            Sir,

                            I want to change my current mobile number in Online banking, because of currenthly am working in kuwait, and i cant transfer money lack of OTP. Current mobile number doesn't have Range, so kindly change my mobile number from old to new .

                            Old number : [protected].
                            New number: [protected].

                            Thank you...
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                              D
                              D33p
                              from Ludhiana, Punjab
                              Dec 16, 2017
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                              Address: 560076

                              It is regarding my application 7429691for axis bank credit card. Where my documents has been collected and after that ni response for next 10days. Suddenly i got a message your application is declined, after checking with support they gave me silly reason, sir your office address is out of service for axis bank. I am located in hub of it city, outer ring road and how this is possible your bank didn't cover this location, your executive went to my office and collected the details as well. However if there is something related to my address, you guys should have checked with me, my giving this foolish response you unnecessarily degraded my cibil score, which is not acceptable at any point.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Raunak Sehgal
                                from Chittaranjan, West Bengal
                                Dec 16, 2017
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                                Address: Kolkata, West Bengal, 700116

                                Sir,
                                I have done imps today of rs.1, 00, 000 from my axis bank account to corporation bank.
                                The amount has been debited but not credited in beneficiary's account. And in transaction status its showing as suspect, money is required very very urgently, please resolve it immediately. I am very much worried, please resolve it urgently.
                                Axis a/c. No.: [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  V
                                  vksyadav
                                  from Agra, Uttar Pradesh
                                  Dec 15, 2017
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                                  Address: Etah, Uttar Pradesh, 207302

                                  I have been associated with your bank since last year and have been treated well but since the time mr. Aakas pratap singh.
                                  I am facing certain issues. His rude and arrogant behavior has forced me to written official letter against him. I visited the bank on friday and i request for deposit cash availavilty for mr. Avinandan. I was shocked to receive a rude reply from him starting mr avinandan would abviously be in his cabin.
                                  I have same kind of reply from all employee on many occasions and would request to you kindly provide mr avinandan training and ethical and basic manners. Please take appropriate action on the same or i would consider moving to different bank as i will difinately not tolerate insult again.
                                  Thanks.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    sarvar ali
                                    from Gurgaon, Haryana
                                    Dec 15, 2017
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                                    Address: 411033

                                    Hi team,
                                    Sir,
                                    My credit card payment issu. I do credit card paymen nft by icici bank. My account in the debit (13, 801/-rs.) 01 december 2017 but not credit in my credit card account. What is problem
                                    Sir please solve the problem.

                                    My name is. Sarvar ali anwarali
                                    Credit card no. [protected]
                                    Transaction amount. 13801 /-rs. (Nft by icici bank)
                                    Transaction reference no.[protected]
                                    Transaction date. 01/012/2017

                                    Thanks regard

                                    Sarvar ali
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Purushothaman Kalyanasundaram
                                      from Bengaluru, Karnataka
                                      Dec 15, 2017
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                                      Hi,

                                      My transaction is :[protected]
                                      From axis bank to karur vysya bank.
                                      Mode : imps
                                      Status showing :suspect
                                      Date of transaction : 13-dec-2017 around 6.30pm
                                      Money debited from account immediately but not credited to beneficiary.
                                      If could not credit to beneficiary revert the transaction. Holding money for more than 36 hours is not acceptable.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        sathish.nani
                                        from Hyderabad, Telangana
                                        Dec 14, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500072

                                        On behalf of my father, i called to axis bank customer care regarding unnecessary "debit interest".

                                        Credit card ending with 9656, bill generated on 12th december with unnecessary debit interest 1962.50 rupees and gst 353.25.

                                        On dec-1st i paid my total due amount of november month statement.

                                        And customer care executives are not responding properly, they are disconnecting my calls. I called from my number-[protected]

                                        Here is the details of that executive — "murthy" had discussion at 2:25 pm on[protected]They can check that person full details with above)

                                        For second time i waited 23 minutes to connect with executive but no use, my 23 rupees got wasted. Who will give that.

                                        I dropped an email to [protected]@axisbank.com, i got reply as "sorry we are unable to reply to your email as we have recently migrated our systems. Please call us or write to us from axisbank.com/support."

                                        Every month they are giving headaches to customers.

                                        This is my experience, in last month, they generated statement with duplicate transactions of 20000, after long discussions, they reverted that amount.
                                        Axis Bank customer support has been notified about the posted complaint.
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