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Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
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Axis Bank reviews & complaints page 386

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V
viswjeet kumar
from Nattam, Tamil Nadu
Dec 12, 2017
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Address: 641652

Sir i recived a cheq from canty garments company amount 21729.

My name is vishwajit kumar singh
my ac no[protected].
Axis bank, anupurpalayam, branch tirupur, 641652
ifsc-utib0003164

cheq details-:
cheq no-069800
amount-21729.
Ac no[protected].
Canty garments.
Date of cheq.29/06/2017
sme branch tirupur.

But the amount is transferd to anothers ac this also a axis bank account.
Ac n[protected].
Shreeguru raghewendra socity
Axis Bank customer support has been notified about the posted complaint.
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    V
    vijaymor
    from Gurgaon, Haryana
    Dec 12, 2017
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    Address: New Delhi, Delhi

    Sir

    I jagbir singh having a salary account ([protected]) and a personal loan account (Ppr[protected] anda credit card ([protected]) with your bank. And i am a delhi police employee and my salary is coming into your bank. I am very disappointed and harassed with your bank service.
    In my net banking it shows my account balance is in credit some time it shows in debit. Recently i got an arrear of rs 43017 on 04/12/2017 and when i go to the atm it only shows 7000 rs available and i withdraw it on 5/12/2017. Then i go to my base branch in afjal road new delhi from where i draw my salary, they said rs 36000 is marked as lien by credit card department. On 8/12/2017 my account balance shows minus rs 59386.93.
    Now today 36000 comes back into my account and rs 13500 goes to my personal loan account but my emi is of rs 19391. And rs20000 i withdrew. Then i call to customer care debit card divison, from them i got to know only rs 2500 marked as a lien their is no other lien is marked. Then on further inquiry about rs 2500 i got to know that these are service charges of atm and other from 2013 to 2017. I am confused about these charges also these charges are annualy how can you deduct them after 4 years.
    In my mobile banking it shows you have no credit card, then i call to your credit card divison cell they said you have rs 26000 out standing balance in your credit card.
    I am totally confused what is going on into my accounts and in my credit card. When i call to customer care i did not get any satisfatory answer and when i go into branch they did not even attend me properly. I am a respected govt employee and your bank is giving me this kind of service.
    If i am not getting a proper satisfactory reply then i have to take some serious action against you.
    Kindly reply me asap.

    Thanks.
    Jagbir singh
    [protected], [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      K
      Keshav@123
      from Sarwar, Rajasthan
      Dec 12, 2017
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      Address: Hanumangarh, Rajasthan

      Shri man ji maine axis bank sangaria dist. Hanumangarh se 18 bigha bhumi par agriculture loan liye tha. Jisme axis bank ne date 22/11/2016 ko fasal bima ke 1751.79 rs., date 29/07/2017 ko 11491.41 rs. Or date 07/12/2017 ko 3041.72 rs. Ki pradhanmantri fasal bima yajna ke pr katoti kar li. Shri maan ji hamari jamin barani bhumi hai jisme muskil se ek fasal bhi nahi ho pati hai. Axis bank ne man marji se najayj katoti kar li hai. Shri man ji nivedan hai ki hame hamare paise replace karvaye

      Godavari devi w/o shishpal sharma
      Ac - [protected]
      Mobile - [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        V
        Vignesh Narayanasamy
        from Chennai, Tamil Nadu
        Dec 12, 2017
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        This is really frustrating as i receive around 10 calls per day from axis bank to sell their credit card. I have requested them too many times but still, they keep calling me. I get calls when i am busy in a meeting or when i am sleeping. I have even threatened them that i will make police complaint but they are least bothered and i am not surprised with their lethargic attitude. I have even registered my number on dnd but still, i receive calls. Please help me to get out of this mess created by axis bank
        Axis Bank customer support has been notified about the posted complaint.
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          S
          surendar rangasamy
          from Baghdogra, West Bengal
          Dec 12, 2017
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          Address: 605102

          Hello sir/madam,
          I am having account in axis bank since 2004, and so far, i have never faced any hidden charges.
          But, recently, i have been deducted amount in the name of tips for swiping my debit card at 2 fuel stations.
          My account number is [protected]

          Amount deducted on 08/12/2017 at 17:46 was rs. 64.02 [tips/scg/pos/seetharaman age /dt.01-dec-]

          Amount deducted on 11/12/2017 at 20:49 was rs. 54.58 [tips/scg/pos/k pattabhirama /dt.03-dec-]

          May i know the reason for the 2 deductions?
          Whom should i ask regarding the deductions, as it has not happened so far?
          Can i consult my advocate for the issue?

          Thank u in advance.
          Axis Bank customer support has been notified about the posted complaint.
          I am new account opening for alandhur branch date of[protected]. since[protected] not opening my account. yesterday i was going to branch but not responsible for compliant.so please care our customer.
          bank details.
          Alandhur branch(opp eagles electricals)
          chennai-600016
          tamilnadu
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            P
            Praveen_85
            from Delhi, Delhi
            Dec 12, 2017
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            Address: New Delhi, Delhi, 110077

            I went to the axis bank dwarka sector 5 delhi branch regarding my loan details of dda flat. I met mr. Shivender there and to my surprise he is the most unprofessional employee of axis bank. He was very rude when i enquired abt my query. I told him i have to make payment of my loan of rs. 1 lakh he told me we cant take payment u have to go to out kg marg branch however when i had a talk with kg branch they told me than u can make re-payment if loan in any branch in india. I again went to mr. Shivender (Unprofessional employee) and i asked him why u misguide me, in which he said "payment karni ho to karo varna kg bank branch me baat kato mere paas tume nai hai" he was behaving like that he is the md of the bank. Worst service by axis bank. I would like to tell acis bank that i am not availing ur service for free i have paid inr 4700 as an interest in advance for rs. 1 lakh loan. I assure that this is last time i am using service of axis bank (Learn something from hdfc bank). Customer service is th reason axis bank is behind hdfc and icici. Worst service & worst bank axis bank.
            Axis Bank customer support has been notified about the posted complaint.
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              Y
              Yash Sehgal
              from Noida, Uttar Pradesh
              Dec 12, 2017
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              Address: New Delhi, Delhi, 110092
              Website: Axis bank

              I tried to apply for new chequebook by net banking. It was showing lien reason code. Then i got to know that there is any lien amount on my account.
              Even i am getting my salary everymonth in this bank account. I have balance of 725 then why it is not going good. And why there is any lien amount. Due to that i cannot apply for new chequebook.
              Please help me out there.
              Yash sehgal
              Axis Bank customer support has been notified about the posted complaint.
              Sir,
              I want to change my mobile no, so i can be transfer my funds by internet banking. My current mobile no. is [protected]
              Thanking you,

              C.Sheeja Rani

              A/C no is [protected]
              I've an account with axis bank, [protected] which I start recently.
              I'm able operate to net banking.
              But when I'm trying with mobile app, my account is not showing there.
              It showing my personal loan account only.
              What I need to do...
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                V
                vivekasiva
                from Tenkasi, Tamil Nadu
                Dec 11, 2017
                Resolved
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                Resolved

                Address: Madurai, Tamil Nadu

                Am viveka, i have received a call from axis bank regarding one time service.. They explained me about the features more dtailly but didin't tell anything about the payment for activation of this service. I request you to unsubcribe me from this plan as soon as possible and refund my cash which has already been debit from my account... My last four digit number of my atm is 7889. Debited amonut 1899.
                Aug 7, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Dear Customer

                Greetings from OneAssist..!

                We deeply regret for the inconvenience caused to you & appreciate your patience.

                We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

                Should you require any further assistance, please reach us at[protected].

                Regards,

                Sagar

                Team OneAssist
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                  P
                  pmaru399
                  from Mumbai, Maharashtra
                  Dec 11, 2017
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                  Address: Mumbai City, Maharashtra, 400068

                  I m pritesh j maru. I want to complaint against credit card collection team behaviour. If i have delayed the payment of credit card and i m not present at home axis emi collection executive will come to collect emi and threaten my mother that you give today itself the emi or else i will register nc in police is this ok for any axis bank customers no a big no. Axis bank should be ashamed if they treat old customers like this. This thing was not done by executive who came to my home but that was the guy who was on phone with him at that time talking on phone anyhow withmy mother and threatning of police. If in future if anybody taking axis credit card please be ready that if anyhow you delay emi payment you and your family will be treated like slaves to whom axis bank credit card department will shout threaten any how. Because i have faced this problems myself when i m a customer for axis bank last more than 6 yrs old.
                  Axis Bank customer support has been notified about the posted complaint.
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                    I
                    isachinbankar
                    from Mumbai, Maharashtra
                    Dec 11, 2017
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                    I received a message regarding 20.69 rs amount has been debited from my account. I read on many forums saying, they are charging for using debit card at petrol pump or restaurants. But why axis bank is charging extra, if they have already debited my account with debitcard charges, goverment charges etc. Why these extra charges? This is a "loot". I am not aware if all the banks are charging on debit card, but i haven't seen any complaint against any other bank.
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi Team,
                    On 2nd Nov, I went to withdraw a money in axis atm at Ambal nagar, Kovur branch. While processing a money EB cut the correct. ATM process is stop. I learned your policy, you will reversed the money within 7 days. But yet i didn't get any message from you. Please help me.

                    Regrads,
                    Jayasree
                    I requisitioned for cheque through atm on 14.11.17.
                    Credit card issued to me had not reached me do far.
                    My cust id is :[protected]

                    My savings account is associated with this cust id as well as possess a credit card for the same.
                    Recently, i paid my credit card dues by online transfer to the axis bank.
                    At the same time, the same amount was debited from my savings account

                    Please do the necessary correction asap.
                    Mail id: [protected]@gmail.com
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                      U
                      Udaya777
                      from Kottayam, Kerala
                      Dec 11, 2017
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                      Address: Chennai, Tamil Nadu, 600116
                      Website: www.axisbank.com

                      I am an salary account holder of axis bank more than 13 years.in the month of september 4th 2017, there was a fraud incurred in my account. Without my knowledge some one has misused my account and there was a cash withdrawal of 50000/-. I have raised a dispute of the transaction and the dispute is still going on without any resolution till date. I am very disappointed by the way my issue is being handled. I was informed not to file any police fir as its been withdrawn in axis bank atm only, we will find it out easily. But now after 2 months i was informed to file fir copy (Which i filed now), a person today called me and said why i have not filed any case with police till date.

                      Just want to ask what your team was doing all these while. Even i approached my home branch but initially support was there however in the later stage i have not got any update. Its now 3 months passed i have not got my money and if i have used any money of your bank you will penalize me with all the charges. Now what sort of charge do i need to charge you. I have a last hope on you considering that you will rectify my issue on priority will credit my account with my hard earned money rs 50000. Service request no is 33743672

                      My account number : [protected]
                      Name : udaya krishna
                      Axis Bank customer support has been notified about the posted complaint.
                      Dec 22, 2017
                      Updated by Udaya777
                      Still now there is no update
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                        V
                        vinod manchandia
                        from Jaipur, Rajasthan
                        Dec 11, 2017
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                        Address: Jaipur, Rajasthan, 302017

                        I have applied for hotlisting and replacement of my lost debit card about 15-20days ago. Lost card was hotlisted immediately but i haven't rec'd replacement card till date. On contacting nearest axis bank branch they suggest me to contact customer care number, when i contact customer care no. They suggest me to contact nearest branch. I am being harresed by axis bank services. My customer id is[protected] & lost card no. Is ××××××××××××4861
                        Regards-
                        Sarojini manchandia
                        Axis Bank customer support has been notified about the posted complaint.
                        Dec 15, 2017
                        Updated by vinod manchandia
                        No response from Axis Bank
                        Dec 19, 2017
                        Updated by vinod manchandia
                        no response from axis bank till date
                        Jan 15, 2018
                        Updated by vinod manchandia
                        no response from axis bank till date
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                          Mohit Sirwani
                          from Deulgaon Raja, Maharashtra
                          Dec 11, 2017
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                          Address: Mumbai City, Maharashtra

                          I have a salary account in axis bank and i have not mainten the salary in account the bank has convert my account in savings and charge me per month with out notification so i want to close my account but bank is said me to recover a balance so kindly help me out give me the final for the bank and help me out from the problem mohit arjundas sirwani amravati
                          Axis Bank customer support has been notified about the posted complaint.
                          I have been Swif credit card on monday[protected] @ thiruppathur this message is
                          INR 6200 was spent on your Credit Card XX8124 on 04-Dec-17 at BALAKARPAGAM STORE. Avbl Lmt: Rs.8310.42 Track spends with Axis Mobile: m.axisbank.com/ccdl
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                            S
                            Shubham maran
                            from Durg, Chhattisgarh
                            Dec 11, 2017
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                            Address: Bhopal, Madhya Pradesh, 462042
                            Website: Www.axisbank.com

                            Axis bank is fraud bank. I'm from bpl my family is former so they are not educated. Axis bank me account open karaya to bank walo ne convence kar ke max life policy sell kar di policy me validity 3 yrs ki every yrs 48, 500 rs jama karna tha. Par hamne ek saal hi jama kiya than bank me bata diya ki ab jama nahi kar payenge. Unne kaha ki aapko aapka deposit money 3 yrs baad mil jayegi or ab refund nahi kar rahe bol rahe 2 yrs gape ke karan policy khatam ho gayi. So guy don't take max life policy from axis bank. They are bigger fraud. Agar hamara refund wapas nahi mila to police complaint karna padega mujhe... I'm shubham from kolar
                            My number is [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            1500 my cash not deposit in atm
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                              S
                              srinivasvangaveti
                              from Hyderabad, Telangana
                              Dec 11, 2017
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                              Address: Hyderabad, Andhra Pradesh

                              I have moved my home loan from sbi to axis basing on the words by their sales manager, who told that they are going to give waiver of 12 months emi though the repayment period is 13 years. When i approach on this to customer care the response is not good. I have not received the loan agreement even after 2 months from the date of loan taken.
                              Their team is not bothered about letters undelivered to customers and returned to them. This also happened me but no person called me about the cover returned to them
                              Axis Bank customer support has been notified about the posted complaint.
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                                R
                                Raju2203
                                from Valsad, Gujarat
                                Dec 10, 2017
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                                Address: Navsari, Gujarat, 396450

                                Dear Madam,

                                I the undersigned RAJU MANILAL PATEL Holding a NRE account at Axis Bank Navsari branch.
                                I applied for Max Life insurance policy from Axis Bank Navsari branch, I was briefed with ULIP fund, but it was processed with Traditional participating (money back cum Endowment) life insurance plan.
                                Last year on June 2016 I was on vacation for my father’s funeral. On 21/06/2016, Axis Bank Navsari branch representative Mona Purohit, Jyoti lad & others came to my house in evening to discuss better investment option and briefed with Unit Linked insurance Policy, they pleaded and persuaded me to take one policy for their jobs appraisal. Since I was in hurry & leaving on 23/06/2016, I signed each and every page of the form and issued a cheque for first installment.On my next visit I was surprised to see that I was issued with wrong policy which was Traditional participating (money back cum Endowment) life insurance plan. The form was changed later by them and they changed the policy type as per their need & convenience and betrayed me with wrong policy. All the pages of the forms were changed except the last page which had my signature was kept as it is, Legally this form should not have been processed at all, as my signatures are missing on all the pages of the form including photo & only last page of the form has one sign also Type of policy is not mentioned on first page of the application form.
                                I approached bank and Max life office at Navsari for changing or converting the policy to ULIP, but the reply was negative. So on 12/06/2017 I stopped ECS Payment and did not paid my 2nd installment. On 28th October 2017 I approached them again for possible solution and emailed grievance cell at service.[protected]@maxlifeinsurance.com Mr. Vijay investigated my complaint and finally during discussion on toll free nos. [protected] ext. 9416 he assured that if axis bank gives clearance he can change the policy. So on 13/11/2017 I had a meeting with Axis bank Navsari Branch Manager Sachin Mandalia but he refused to give clearance and told me that he will search the call record.as without telephone call application will not process, Till date I have not received any feedback from Axis Bank related to telephone call details.
                                I request you to kindly look into the matter and do the needful at the earliest or else I will loose Rs100000/- which I paid as first installment.

                                Thanks & Regards

                                RAJU MANILAL PATEL
                                POLICY NO[protected]
                                Mob[protected]
                                Mob-[protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Dec 11, 2017
                                Updated by Raju2203
                                ANY PROGRESS OF MY COMPLAINT
                                Jan 02, 2019
                                Updated by Raju2203
                                no response for my complaint till date, can you please follow up
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                                  vishalup96
                                  from Rajkot, Gujarat
                                  Dec 10, 2017
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                                  Address: Valsad, Gujarat, 396195

                                  I'm Vishal Upadhyay from Vapi, Gujarat.
                                  My company had opened my salary account in Axis bank but it's 1 month n 10 days still not got my activated account.
                                  I had complained about this to my HR see that it's open in 24 hrs otherwise. I'll take some severe action on Bank.
                                  So see that it gets resolved before doing so in 24 hours any how. I had also visited Bank many times but no results. My salary is done on 1st of this month but didn't received because of inactive account. I'm facing many problems due that, so I want u all to look into my matter n solve my problem otherwise I had to take some severe action on Bank.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Koduri Subrahmanyam
                                    from Pune, Maharashtra
                                    Dec 10, 2017
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                                    Address: East Godavari, Andhra Pradesh, 533001

                                    I lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number plz do favor
                                    Axis Bank customer support has been notified about the posted complaint.
                                    I am frequently getting Telemarketing calls from axis bank. I do not want their credit card and home loan. Please stop calling me.
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                                      Abiding star
                                      from Bengaluru, Karnataka
                                      Dec 10, 2017
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                                      Address: Bangalore, Karnataka, 560051

                                      I open a bank account in axis for salary account it was my first time with having this account for the first time. When i recieved my salary after my card and account was activated they frozen my bank account without my knowledge and my authority and when i try to ask them a question on behalf of my account they won't say # about it. Customer sirvice is all # they won't even acknowledge or understand our situation the bank in axis is a total joke!!! If you want to take away people money to generate more revenue just put a gun on their face don't just force taking people money and pretend like your keeping it safe it doesn't work that way..

                                      If minus rating was added to their service i would have added -99 zero # compliance to this bank i want to get rid of this bank account!!!
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Kunal Golhe
                                        from Nashik, Maharashtra
                                        Dec 11, 2017
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                                        Yesterday, i received a call from axis bank. They told me about card protection and without permission they took 1899rs from my account. How can they took my money from my account my permission.
                                        They told that this is not a axis bank service. It's one assist service.
                                        I want to deactivate this service and refund my money. Otherwise i will no more as axis bank customer. Thank you
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Dear Customer

                                        Greetings from OneAssist...!

                                        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2647227 & the refund will get processed in 7 working days.

                                        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                                        Regards

                                        Sagar

                                        (Team OneAssist)
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