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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 387

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V
vishalup96
from Rajkot, Gujarat
Dec 10, 2017
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Address: Valsad, Gujarat, 396195

I'm Vishal Upadhyay from Vapi, Gujarat.
My company had opened my salary account in Axis bank but it's 1 month n 10 days still not got my activated account.
I had complained about this to my HR see that it's open in 24 hrs otherwise. I'll take some severe action on Bank.
So see that it gets resolved before doing so in 24 hours any how. I had also visited Bank many times but no results. My salary is done on 1st of this month but didn't received because of inactive account. I'm facing many problems due that, so I want u all to look into my matter n solve my problem otherwise I had to take some severe action on Bank.
Axis Bank customer support has been notified about the posted complaint.
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    Koduri Subrahmanyam
    from Pune, Maharashtra
    Dec 10, 2017
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    Address: East Godavari, Andhra Pradesh, 533001

    I lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number plz do favor
    Axis Bank customer support has been notified about the posted complaint.
    I am frequently getting Telemarketing calls from axis bank. I do not want their credit card and home loan. Please stop calling me.
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      A
      Abiding star
      from Bengaluru, Karnataka
      Dec 10, 2017
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      Address: Bangalore, Karnataka, 560051

      I open a bank account in axis for salary account it was my first time with having this account for the first time. When i recieved my salary after my card and account was activated they frozen my bank account without my knowledge and my authority and when i try to ask them a question on behalf of my account they won't say # about it. Customer sirvice is all # they won't even acknowledge or understand our situation the bank in axis is a total joke!!! If you want to take away people money to generate more revenue just put a gun on their face don't just force taking people money and pretend like your keeping it safe it doesn't work that way..

      If minus rating was added to their service i would have added -99 zero # compliance to this bank i want to get rid of this bank account!!!
      Axis Bank customer support has been notified about the posted complaint.
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        K
        Kunal Golhe
        from Nashik, Maharashtra
        Dec 11, 2017
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        Yesterday, i received a call from axis bank. They told me about card protection and without permission they took 1899rs from my account. How can they took my money from my account my permission.
        They told that this is not a axis bank service. It's one assist service.
        I want to deactivate this service and refund my money. Otherwise i will no more as axis bank customer. Thank you
        Axis Bank customer support has been notified about the posted complaint.
        Dear Customer

        Greetings from OneAssist...!

        We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2647227 & the refund will get processed in 7 working days.

        Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

        Regards

        Sagar

        (Team OneAssist)
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          Velmurugan Thangaraj
          from Madurai, Tamil Nadu
          Dec 9, 2017
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          Address: 639002

          Dear sir / madam, ref: customer id:[protected], i am having the salary account with your bank for the past 2 years my salary is being credited in the account, i need the personal loan for my daughter medical expenses. I applied the personal loan 2 times but rejected from your end due to the reason of application score is low. Your representative did not verify my documents and residential status. But he himself decided & calculated my app score low. Kindly take the necessary steps to reevaluate my application and do the needful in respect of personal loan

          Thanking you
          Regards,
          Velmurugan. T
          [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            Nishantspn98
            from Varanasi, Uttar Pradesh
            Dec 9, 2017
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            Address: Farrukhabad, Uttar Pradesh, +91

            I took 3, 000 rupees from the atm bank atm on 19/08/2017 but i did not get the money even after cutting my account... My account is in bob. I immediately came to the branch and wrote the complaint but till 4 months even today no help was made by the branch... By complaining of getting the money in the complaint, i am given the complaint again by complaining... My bob account number is [protected] atm nu..[protected]
            The time to withdraw money is 3.15pm...
            Complaint number[protected] should be cautious to assist... Otherwise i will be compelled to take appropriate action... Call me [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Dec 08, 2017
            Updated by Nishantspn98
            मैने 19/08/2017 को axis bank के ATM से 3000 रुपए निकाले थे लेकिन मेरे खाते दे कटने के बाद भी मुझे पैसे नही मिले ...मेरा खाता BOB मे है मैं फ़ौरन शाखा मे आकर शिकायत लिखबाई लेकिन आज तक 4 महीने बाद भी कोई सहायता शाखा द्वारा नहीं की गयी... शिकायत मे पैसे मिल जाने की बात कहकर मुझे दोबारा दे शिकायत करके को बोल दिया जाता है... मेरा bob खाता नम्बर [protected] है ATM NU..[protected]
            पैसे निकालने का समय 3.15pm है...
            शिकायत नम्बर[protected] है उक्त सहायता करने की क्रपा करे... अन्यथा मैं उचित कार्यवाही करने को मजबूर हून्गा...
            Dec 10, 2017
            Updated by Nishantspn98
            अभी तक कुछ नहीं किया गया
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              S
              sanilkumar231
              from Madhugiri, Karnataka
              Dec 9, 2017
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              Address: Kozhikode, Kerala, 673102
              Website: retail.axisbank.co.in

              Hi,

              I am sanil kumar, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

              My mail id is:- [protected]@gmail.com

              Please let me know what is going wrong?

              Regards,
              Sanil kumar
              Axis Bank customer support has been notified about the posted complaint.
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                S
                subhamp29
                from Raiganj, West Bengal
                Dec 8, 2017
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                I tried to recharge my jio number on "14 october 2017" via upi and the account was debited by 399 but then the transaction stopped. When i reloaded after 20 mins the transaction was cancelled but the recharge was not successful.
                The transaction details that i received is "upi/p2m/[protected]/indiaideas"

                Kindly refund the money back to my account.

                Thank you.
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Suresh Kumar ch
                  from Bengaluru, Karnataka
                  Dec 8, 2017
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                  Address: Bangalore, Karnataka, 560076

                  Hello my name is suresh kumar. Its been 4 weeks since my salary is not activated. My account number is [protected]. Ur salesperson is arrogant and is not responding. He promised it gone a solve with so on so day but it is not yet done. Very poor service i'm regretting now. My salary is also deposited but i cant access it. Activate it fast or give cash and take ur own sweet time to activate.
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Suman Baranwal
                    from Varanasi, Uttar Pradesh
                    Dec 8, 2017
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                    I had gone to axis bank sigra to deposit the money i am using cash deposit machine the money is not deposited in the account and money also taken the machine display is showing that your money is retained please contact branch manager a/c no. [protected] amount is ₹44000
                    Please solve my problem its being 3 days for problem i had gone to branch managers and said my problem he said that we r trying technical problem is there and telling about when it will solve
                    Axis Bank customer support has been notified about the posted complaint.
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                      Abhishek Patel 010695
                      from Hyderabad, Telangana
                      Dec 8, 2017
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                      Address: Hyderabad, Andhra Pradesh

                      I withdraw 400rs from vijya bank atm, gacchibowli hyderabad via my axis bank card.

                      Acc. No.: [protected]
                      Transaction details:
                      Timings: 13/10/17 10:46
                      Atm id: svd413102
                      Trace no.: 495318
                      Resp cd: 112

                      It's being around 2 monts and i thought it will automatically gets credited but not happened so.

                      Please help me to get my money back as soon as possible.
                      Axis Bank customer support has been notified about the posted complaint.
                      Dec 08, 2017
                      Updated by Abhishek Patel 010695
                      I am attaching ATM receipt for your reference.

                      Your help will be greatly appreciated.

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                        Narasimha Chary
                        from Bengaluru, Karnataka
                        Dec 8, 2017
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                        Address: Hyderabad, Andhra Pradesh

                        1. The home loan executive don't have complete knowledge on the technical things on home loan. They never give proper communication about the loan status. Due to this i have suffered a lot.
                        2. I have applied a construction loan on 23 oct 2017 and till date i have not got approval and axis bank manager always give false commitments. Due to this delay, my construction cost gone high also i got hand loan from friends assuming it will come as soon as i apply but not the case.
                        3. I have visited several time to the bank still they don't give any clarity on the loan disbursement.
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          ravikiranvaddi
                          from Chennai, Tamil Nadu
                          Dec 8, 2017
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                          Address: 530002

                          The company doesent have a policy for address updation of their credit card, bankers use the name of the customer care and customer care uses the name of the bank. There is no resolution or action neither from both the ends. Im frustrated called customer care several times and also met bank branch regarding the same thrice but such arrogant treat is never expected.

                          Customer care disconnects the phone afetr being questioned for the same.
                          Ramnagar branch staff dont at all care for the customers.

                          This is the way axis bank is treating their customers.

                          I will quit the service credit card and savings bank account asap.
                          Axis Bank customer support has been notified about the posted complaint.
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                            vipulmalik
                            from Ludhiana, Punjab
                            Dec 8, 2017
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                            Address: Ludhiana, Punjab, 141007

                            Approx. Rs.1100 got deducted from my account for cheque bounce case. I was not aware of my low balance in my account. On the day of deduction i got cheque bounce msg. First then got the sms of "that is cheque is been posted for clearing", now the bank officials are not responding me. Either on e-mail nor on facebook account.
                            Kindly resolve it asap..
                            Axis Bank customer support has been notified about the posted complaint.
                            Dec 28, 2017
                            Updated by vipulmalik
                            nothing have been resolved
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                              Pallavi_2010
                              from Mumbai, Maharashtra
                              Dec 8, 2017
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                              Address: Mumbai City, Maharashtra

                              Am having axis bank my zone credit card. Even after paying all due bills till date, rs.41, 107.49 i am getting continues messages to clear the same amount. I have visited at dadar east branch for the same, they have no answer for my query and insisted to mail to credit card department. Kindly check of transection id and reference number. Kindly go through it and revert and also i want detailed explanations for the same. I also request to deactivate my card as soon as possible.in case any clarification, call ms. Pallavi iyengar. I am giving authority to her.
                              pallavi iyengar - [protected]

                              reference id[protected]
                              transaction id - jhdf[protected]/axis bill for 10000. - 21st sep 2017
                              transaction id - jhdf[protected][protected]th sep
                              jhdf[protected]- 11st sep for 10000.
                              Further i have the letters from the bank branch that amount is already clear then why so many calls
                              Axis Bank customer support has been notified about the posted complaint.
                              My Transaction is marked as suspect.I have done IMPS on 2nd Septemeber 2017.But it is not credited to receiving account.My account number is [protected] and reference id is[protected].Money is required urgently and also I wanted to know what is going to happen next to this transaction.
                              Dear sir my credit card debit payment two time and all reddy pay payment and start the EMI to all transition so please credit in account and stop this problem this is my 1year ago problems and no solution today i all reddy go for my local branch but his no responded so please help me
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                                V
                                vrishraj
                                from Bengaluru, Karnataka
                                Dec 8, 2017
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                                Address: 560037

                                Applied salary account opening in axis bank 2 weeks back still not activated.

                                Checked in account status stating "hello! We've received your forms, and they're currently being processed.
                                Thank you for your patience, we'll be in touch."

                                Application number [protected]
                                A/c number [protected]

                                How long it will take to open an account???
                                Awaiting for my salary... Other banks takes maximum one or two days for this process and expect the same from your bank in future..

                                Regards
                                Madhushree
                                Axis Bank customer support has been notified about the posted complaint.
                                I have done IMPS transfer on 3 December Reference id[protected] but the amount did not get credited to the beneficiary account.

                                Please help me update the status from suspect to status approved and transfer the amount ASAP.
                                I want to change my login ID for net banking...kindly help me to make it correct..
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                                  K
                                  Krishmech
                                  Dec 8, 2017
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                                  Hi,
                                  This is s. Gopalakrishnan from chennai, india.
                                  I have two axis bank credit cards and using till now.in this month bill due date is 11/12/17. Monthly paid the credit crad bill through online, but could not pay in this month due to non visibility of bill/statment in webpage.
                                  Please check and let me know, what should i do?

                                  Credit card details
                                  1. [protected] (Already closed the bill)
                                  2. [protected] - non visibility
                                  Axis Bank customer support has been notified about the posted complaint.
                                  I would like to cancel my Axis Bank credit card application, application number: C[protected]c1 which i can't hold for any more.

                                  Please do the needful.

                                  Regards,
                                  -narasareddy
                                  Mobile: +91 [protected]
                                  Dear Sir/Mam,

                                  I have account in your bank no [protected] Name kunal saving account in your Rajpura Punjab Branch . And I have apply credit card against Fd no [protected], your Rajpura Punjab Branch refuse to make my credit card against my Fd amounted 60000/-, kindly advice and conform the reason .

                                  Regards

                                  kunal

                                  [protected]
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                                    shubham bhavsar
                                    from Rajkot, Gujarat
                                    Dec 7, 2017
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                                    Address: Ahmedabad, Gujarat, 38008

                                    Dear sir, My name is shubham Bhavsar
                                    I having Axis Bank credit card but one problem created. I use card in petrol pump in Transaction but payment cut in Two times. Please Rivers one time payment.

                                    I have complain in customer care and Complain request No. 36568242.

                                    My card No. Is [protected] please Responses Me.

                                    Thanking You.

                                    Shubham Bhavsar
                                    Mo. no.[protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      VINAYAK ACHARI
                                      from Panaji, Goa
                                      Dec 7, 2017
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                                      Address: Uttara Kannada, Karnataka, 581301

                                      Good evening sir/madam,

                                      There is a failed pos transaction from my sb account no [protected],

                                      I tried to pay my insurance premium for a sum of rs8855.98 on 24/11/2017,

                                      But the amount has not been credited to my insurance company, but the same

                                      Is debited to my account. I request you to kindly take up the matter and arrange

                                      To recredit it to my sb account.

                                      Regards
                                      Vinayak s achari
                                      [protected]@rediffmail.com
                                      Axis Bank customer support has been notified about the posted complaint.
                                      This is Dhanashri, I have done recharge on 3rd November with the help of phone pay app amount deducted but recharge not done.till now I have not received my amount 81 RS.
                                      Kindly check and do the needful.
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                                        navyagattupally
                                        from Visakhapatnam, Andhra Pradesh
                                        Dec 7, 2017
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                                        I submitted a transfer to an icici bank beneficiary for 1lakh inr via imps, it is in suspect status. Date:[protected]. The transaction is urgent. The transaction is under my daily limit. I called toll free but couldnt find any customer support. Pls fix this.
                                        Acc number [protected]. Name: navya gattupally. Transaction id: imps/p2a/[protected]/[protected]icic00
                                        Axis Bank customer support has been notified about the posted complaint.
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