Axis Bank Complaints & Reviews

Dear sir / madam, ref: customer id:[protected], i am having the salary account with your bank for the past 2 years my salary is being credited in the account, i need the personal loan for my daughter medical expenses. I applied the personal loan 2 times but rejected from your end due to the reason of application score is low. Your representative did not verify my documents and residential status. But he himself decided & calculated my app score low. Kindly take the necessary steps to reevaluate my application and do the needful in respect of personal loan

Thanking you
Regards,
Velmurugan. T
[protected]

I took 3, 000 rupees from the atm bank atm on 19/08/2017 but i did not get the money even after cutting my account... My account is in bob. I immediately came to the branch and wrote the complaint but till 4 months even today no help was made by the branch... By complaining of getting the money in the complaint, i am given the complaint again by complaining... My bob account number is [protected] atm nu..[protected]
The time to withdraw money is 3.15pm...
Complaint number[protected] should be cautious to assist... Otherwise i will be compelled to take appropriate action... Call me [protected]

Hi,

I am sanil kumar, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

My mail id is:- [protected]@gmail.com

Please let me know what is going wrong?

Regards,
Sanil kumar

I tried to recharge my jio number on "14 october 2017" via upi and the account was debited by 399 but then the transaction stopped. When i reloaded after 20 mins the transaction was cancelled but the recharge was not successful.
The transaction details that i received is "upi/p2m/[protected]/indiaideas"

Kindly refund the money back to my account.

Thank you.

Hello my name is suresh kumar. Its been 4 weeks since my salary is not activated. My account number is [protected]. Ur salesperson is arrogant and is not responding. He promised it gone a solve with so on so day but it is not yet done. Very poor service i'm regretting now. My salary is also deposited but i cant access it. Activate it fast or give cash and take ur own sweet time to activate.

I had gone to axis bank sigra to deposit the money i am using cash deposit machine the money is not deposited in the account and money also taken the machine display is showing that your money is retained please contact branch manager a/c no. [protected] amount is ₹44000
Please solve my problem its being 3 days for problem i had gone to branch managers and said my problem he said that we r trying technical problem is there and telling about when it will solve

I withdraw 400rs from vijya bank atm, gacchibowli hyderabad via my axis bank card.

Acc. No.: [protected]
Transaction details:
Timings: 13/10/17 10:46
Atm id: svd413102
Trace no.: 495318
Resp cd: 112

It's being around 2 monts and i thought it will automatically gets credited but not happened so.

Please help me to get my money back as soon as possible.

1. The home loan executive don't have complete knowledge on the technical things on home loan. They never give proper communication about the loan status. Due to this i have suffered a lot.
2. I have applied a construction loan on 23 oct 2017 and till date i have not got approval and axis bank manager always give false commitments. Due to this delay, my construction cost gone high also i got hand loan from friends assuming it will come as soon as i apply but not the case.
3. I have visited several time to the bank still they don't give any clarity on the loan disbursement.

The company doesent have a policy for address updation of their credit card, bankers use the name of the customer care and customer care uses the name of the bank. There is no resolution or action neither from both the ends. Im frustrated called customer care several times and also met bank branch regarding the same thrice but such arrogant treat is never expected.

Customer care disconnects the phone afetr being questioned for the same.
Ramnagar branch staff dont at all care for the customers.

This is the way axis bank is treating their customers.

I will quit the service credit card and savings bank account asap.

Approx. Rs.1100 got deducted from my account for cheque bounce case. I was not aware of my low balance in my account. On the day of deduction i got cheque bounce msg. First then got the sms of "that is cheque is been posted for clearing", now the bank officials are not responding me. Either on e-mail nor on facebook account.
Kindly resolve it asap..

Am having axis bank my zone credit card. Even after paying all due bills till date, rs.41, 107.49 i am getting continues messages to clear the same amount. I have visited at dadar east branch for the same, they have no answer for my query and insisted to mail to credit card department. Kindly check of transection id and reference number. Kindly go through it and revert and also i want detailed explanations for the same. I also request to deactivate my card as soon as possible.in case any clarification, call ms. Pallavi iyengar. I am giving authority to her.
pallavi iyengar - [protected]

reference id[protected]
transaction id - jhdf[protected]/axis bill for 10000. - 21st sep 2017
transaction id - jhdf[protected][protected]th sep
jhdf[protected]- 11st sep for 10000.
Further i have the letters from the bank branch that amount is already clear then why so many calls

Applied salary account opening in axis bank 2 weeks back still not activated.

Checked in account status stating "hello! We've received your forms, and they're currently being processed.
Thank you for your patience, we'll be in touch."

Application number [protected]
A/c number [protected]

How long it will take to open an account???
Awaiting for my salary... Other banks takes maximum one or two days for this process and expect the same from your bank in future..

Regards
Madhushree

Hi,
This is s. Gopalakrishnan from chennai, india.
I have two axis bank credit cards and using till now.in this month bill due date is 11/12/17. Monthly paid the credit crad bill through online, but could not pay in this month due to non visibility of bill/statment in webpage.
Please check and let me know, what should i do?

Credit card details
1. [protected] (Already closed the bill)
2. [protected] - non visibility

Dear sir, My name is shubham Bhavsar
I having Axis Bank credit card but one problem created. I use card in petrol pump in Transaction but payment cut in Two times. Please Rivers one time payment.

I have complain in customer care and Complain request No. 36568242.

My card No. Is [protected] please Responses Me.

Thanking You.

Shubham Bhavsar
Mo. no.[protected]

Good evening sir/madam,

There is a failed pos transaction from my sb account no [protected],

I tried to pay my insurance premium for a sum of rs8855.98 on 24/11/2017,

But the amount has not been credited to my insurance company, but the same

Is debited to my account. I request you to kindly take up the matter and arrange

To recredit it to my sb account.

Regards
Vinayak s achari
[protected]@rediffmail.com

I submitted a transfer to an icici bank beneficiary for 1lakh inr via imps, it is in suspect status. Date:[protected]. The transaction is urgent. The transaction is under my daily limit. I called toll free but couldnt find any customer support. Pls fix this.
Acc number [protected]. Name: navya gattupally. Transaction id: imps/p2a/[protected]/[protected]icic00

Mr. Mahesh malhotra associated in marketing job and posted at your mata rani chowk branch, ludhiana ifsc code: utib0001026 (Punjab) contacted me for loan facility (Lap) in favour of ar. K. Enterprises. I completed all the formalities related thereto and he collected cheque of rs.5900/- with assurance that he will not encash it without my permission, my consent & acceptance of terms & conditions. But despite his promises, the cheque was debited to my account on 13.11.2017 for rs.5900/- cheque no.735905. He could not get the loan sanctioned and i asked him to return the amount. You are requested to refund rs.5900/- at the earliest.
In this connection, i may add here one mr. Jaspal singh, engaged in marketing of loan, posted at your mall road, ludhiana branch had also got all the necessary documents from me for this purpose but within a fortnight he advised me that owing to my age i. E. 71 years, his senior has declined the loan. I advised mr. Malhotra the said facts but he asked me that he can do it and i handed over the same documents which mr. Jaspal collected from me to mr. Malhotra.
Thanking you,

(S. S. Kakkar)

We recently shifted our whole banking profile to axis bank. We have 13 running fully operative accounts (Savings & current both) with axis bank (Vashi branch).

We are extremely dissatisfied with the relationship and services that this branch extends. There is no one to attend our calls. If anyone attends, then they put our calls on hold for 15-20 minutes after which they say they will call us back but the call back never comes.

The behaviour of the staff in the branch is very bad. They talk to our peons / staff with taunts and sarcasm.
Such behaviour of the bank staff is not tolerable.
Also, no coordination from them is extremely unexpected from a private bank like axis bank.

We expect you to take some serious steps, because our business gets affected adversely. Also, a lot of time gets wasted in follow up and coordination with the bank staff.

Dear sir / madam,

This is uma haheswari

Mobile [protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for one assist membership.
I receive phone calls from one assist service but i do not accept this service without my approval they deducted money from my account. I need my entire money back.
So i contacted oneassist customer care couple of times in past two days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Uma maheswari

On[protected] night 10:42 pm my credit card ending with 3018 was hacked by someone and taken amount around rs. 49, 260/- in various denominations like rs. 50, 7900, 100, 3000, 10 etc., (Transactions amount and time attached separately). I am sure and i had not received any one time passwords for all these transactions. I called the customer care and blocked the card.

I asked me via customer care & by email to block all transactions after 10-apr-17 11:16:01 am at idea cell-billdesk. Please take immediate action and do the needful. They told the transactions will be known for the bank at the time of billing cycle only. My billing cycle is 25th of every month. The tat for closing the issue is 90 days.

On[protected] i went to axis bank, anna salai branch, chennai, but they told they are not the correct person to contact and told contact customer care and i went to axis credit card processing center at kodambakkam & chennai and explained the issue and gave a written complaint and they told they will forward the complaint from there side officially (It will take 30 days to sort the issue or else it will take 90 days)

I got the csr copy for the fraud issue after 4 times enquiry with commissioner of police, cyber-crime, veppery chennai - 600 007 & bank fraud prevention wing, central crime branch, veppery chennai - 600 007. I had received the copy of csr on[protected] at 7.00pm, the next morning i had send the copy to axis bank credit cards. Also, an email had send to axis bank credit card section to mr. Santosh kumar, regarding my case from commissioner of police, cyber-crime, bank fraud prevention wing, central crime branch, veppery chennai - 600 007.

I am corresponding with email and customer care till the hacked transactions done on[protected]. It’s purely axis bank card division fault only and lack of security. Finally, they blame me and put all hacked transactions in my head. Also, i had excess amount rs. 2000 paid by mistake on the card payment. That money also gone.

Daily the customer care officer and computerized voice call coming to my mobile to pay the payment. After explaining the full incident from hacked transactions till now they had given a service request no. Then i recieved calls from collection team and they came to my office and residence address and i explained clearly and give all the service request numbers given by axis bank and they asked me to forward the email correspondence and supporting documents regarding hacked transactions to them at frontend. [protected]@axisbank.com (Email copy attached).

Finally, from axis bank they asked tat 30 days. After completion of that time i had no information or email regarding the case. Suddenly on[protected] they debited all the cash balance in my axis bank sb account without any information. I kept the money for my father’s eye cataract surgery, i am very much suffered without money for the treatment. Also, my credit card was blocked from april 2017 to till now. Kindly reopen the case and solve my issue and do the needful.

Axis bank service request nos. 30406509, 30859528, 34659300, 30406509, 34890435. Every time i called the customer care they give new service request no.

I hereby confirm that i had not received any one time password and i never shared the passwords or any phone calls. This is purely axis bank fault, with the help of someone in axis bank these hacked transactions are done.

Kindly solve the issue and, finally i came for your help. Please do the needful.