Axis Bank Complaints & Reviews

I have moved my home loan from sbi to axis basing on the words by their sales manager, who told that they are going to give waiver of 12 months emi though the repayment period is 13 years. When i approach on this to customer care the response is not good. I have not received the loan agreement even after 2 months from the date of loan taken.
Their team is not bothered about letters undelivered to customers and returned to them. This also happened me but no person called me about the cover returned to them

Dear Madam,

I the undersigned RAJU MANILAL PATEL Holding a NRE account at Axis Bank Navsari branch.
I applied for Max Life insurance policy from Axis Bank Navsari branch, I was briefed with ULIP fund, but it was processed with Traditional participating (money back cum Endowment) life insurance plan.
Last year on June 2016 I was on vacation for my father’s funeral. On 21/06/2016, Axis Bank Navsari branch representative Mona Purohit, Jyoti lad & others came to my house in evening to discuss better investment option and briefed with Unit Linked insurance Policy, they pleaded and persuaded me to take one policy for their jobs appraisal. Since I was in hurry & leaving on 23/06/2016, I signed each and every page of the form and issued a cheque for first installment.On my next visit I was surprised to see that I was issued with wrong policy which was Traditional participating (money back cum Endowment) life insurance plan. The form was changed later by them and they changed the policy type as per their need & convenience and betrayed me with wrong policy. All the pages of the forms were changed except the last page which had my signature was kept as it is, Legally this form should not have been processed at all, as my signatures are missing on all the pages of the form including photo & only last page of the form has one sign also Type of policy is not mentioned on first page of the application form.
I approached bank and Max life office at Navsari for changing or converting the policy to ULIP, but the reply was negative. So on 12/06/2017 I stopped ECS Payment and did not paid my 2nd installment. On 28th October 2017 I approached them again for possible solution and emailed grievance cell at service.[protected]@maxlifeinsurance.com Mr. Vijay investigated my complaint and finally during discussion on toll free nos. [protected] ext. 9416 he assured that if axis bank gives clearance he can change the policy. So on 13/11/2017 I had a meeting with Axis bank Navsari Branch Manager Sachin Mandalia but he refused to give clearance and told me that he will search the call record.as without telephone call application will not process, Till date I have not received any feedback from Axis Bank related to telephone call details.
I request you to kindly look into the matter and do the needful at the earliest or else I will loose Rs100000/- which I paid as first installment.

Thanks & Regards

RAJU MANILAL PATEL
POLICY NO[protected]
Mob[protected]
Mob-[protected]

I'm Vishal Upadhyay from Vapi, Gujarat.
My company had opened my salary account in Axis bank but it's 1 month n 10 days still not got my activated account.
I had complained about this to my HR see that it's open in 24 hrs otherwise. I'll take some severe action on Bank.
So see that it gets resolved before doing so in 24 hours any how. I had also visited Bank many times but no results. My salary is done on 1st of this month but didn't received because of inactive account. I'm facing many problems due that, so I want u all to look into my matter n solve my problem otherwise I had to take some severe action on Bank.

I lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number i lost my old phone number and i don't know how can i update my new phone number plz do favor

I open a bank account in axis for salary account it was my first time with having this account for the first time. When i recieved my salary after my card and account was activated they frozen my bank account without my knowledge and my authority and when i try to ask them a question on behalf of my account they won't say # about it. Customer sirvice is all # they won't even acknowledge or understand our situation the bank in axis is a total joke!!! If you want to take away people money to generate more revenue just put a gun on their face don't just force taking people money and pretend like your keeping it safe it doesn't work that way..

If minus rating was added to their service i would have added -99 zero # compliance to this bank i want to get rid of this bank account!!!

Yesterday, i received a call from axis bank. They told me about card protection and without permission they took 1899rs from my account. How can they took my money from my account my permission.
They told that this is not a axis bank service. It's one assist service.
I want to deactivate this service and refund my money. Otherwise i will no more as axis bank customer. Thank you

Dear sir / madam, ref: customer id:[protected], i am having the salary account with your bank for the past 2 years my salary is being credited in the account, i need the personal loan for my daughter medical expenses. I applied the personal loan 2 times but rejected from your end due to the reason of application score is low. Your representative did not verify my documents and residential status. But he himself decided & calculated my app score low. Kindly take the necessary steps to reevaluate my application and do the needful in respect of personal loan

Thanking you
Regards,
Velmurugan. T
[protected]

I took 3, 000 rupees from the atm bank atm on 19/08/2017 but i did not get the money even after cutting my account... My account is in bob. I immediately came to the branch and wrote the complaint but till 4 months even today no help was made by the branch... By complaining of getting the money in the complaint, i am given the complaint again by complaining... My bob account number is [protected] atm nu..[protected]
The time to withdraw money is 3.15pm...
Complaint number[protected] should be cautious to assist... Otherwise i will be compelled to take appropriate action... Call me [protected]

Hi,

I am sanil kumar, i have changed my iconnet password some days back, today i am trying to login, but getting invalid credentials every time. Customer id is correct and password is also correct. After some attempts i got "reached maximum attempts". And again "invalid credentials" message is coming.

My mail id is:- [protected]@gmail.com

Please let me know what is going wrong?

Regards,
Sanil kumar

I tried to recharge my jio number on "14 october 2017" via upi and the account was debited by 399 but then the transaction stopped. When i reloaded after 20 mins the transaction was cancelled but the recharge was not successful.
The transaction details that i received is "upi/p2m/[protected]/indiaideas"

Kindly refund the money back to my account.

Thank you.

Hello my name is suresh kumar. Its been 4 weeks since my salary is not activated. My account number is [protected]. Ur salesperson is arrogant and is not responding. He promised it gone a solve with so on so day but it is not yet done. Very poor service i'm regretting now. My salary is also deposited but i cant access it. Activate it fast or give cash and take ur own sweet time to activate.

I had gone to axis bank sigra to deposit the money i am using cash deposit machine the money is not deposited in the account and money also taken the machine display is showing that your money is retained please contact branch manager a/c no. [protected] amount is ₹44000
Please solve my problem its being 3 days for problem i had gone to branch managers and said my problem he said that we r trying technical problem is there and telling about when it will solve

I withdraw 400rs from vijya bank atm, gacchibowli hyderabad via my axis bank card.

Acc. No.: [protected]
Transaction details:
Timings: 13/10/17 10:46
Atm id: svd413102
Trace no.: 495318
Resp cd: 112

It's being around 2 monts and i thought it will automatically gets credited but not happened so.

Please help me to get my money back as soon as possible.

1. The home loan executive don't have complete knowledge on the technical things on home loan. They never give proper communication about the loan status. Due to this i have suffered a lot.
2. I have applied a construction loan on 23 oct 2017 and till date i have not got approval and axis bank manager always give false commitments. Due to this delay, my construction cost gone high also i got hand loan from friends assuming it will come as soon as i apply but not the case.
3. I have visited several time to the bank still they don't give any clarity on the loan disbursement.

The company doesent have a policy for address updation of their credit card, bankers use the name of the customer care and customer care uses the name of the bank. There is no resolution or action neither from both the ends. Im frustrated called customer care several times and also met bank branch regarding the same thrice but such arrogant treat is never expected.

Customer care disconnects the phone afetr being questioned for the same.
Ramnagar branch staff dont at all care for the customers.

This is the way axis bank is treating their customers.

I will quit the service credit card and savings bank account asap.

Approx. Rs.1100 got deducted from my account for cheque bounce case. I was not aware of my low balance in my account. On the day of deduction i got cheque bounce msg. First then got the sms of "that is cheque is been posted for clearing", now the bank officials are not responding me. Either on e-mail nor on facebook account.
Kindly resolve it asap..

Am having axis bank my zone credit card. Even after paying all due bills till date, rs.41, 107.49 i am getting continues messages to clear the same amount. I have visited at dadar east branch for the same, they have no answer for my query and insisted to mail to credit card department. Kindly check of transection id and reference number. Kindly go through it and revert and also i want detailed explanations for the same. I also request to deactivate my card as soon as possible.in case any clarification, call ms. Pallavi iyengar. I am giving authority to her.
pallavi iyengar - [protected]

reference id[protected]
transaction id - jhdf[protected]/axis bill for 10000. - 21st sep 2017
transaction id - jhdf[protected][protected]th sep
jhdf[protected]- 11st sep for 10000.
Further i have the letters from the bank branch that amount is already clear then why so many calls

Applied salary account opening in axis bank 2 weeks back still not activated.

Checked in account status stating "hello! We've received your forms, and they're currently being processed.
Thank you for your patience, we'll be in touch."

Application number [protected]
A/c number [protected]

How long it will take to open an account???
Awaiting for my salary... Other banks takes maximum one or two days for this process and expect the same from your bank in future..

Regards
Madhushree

Hi,
This is s. Gopalakrishnan from chennai, india.
I have two axis bank credit cards and using till now.in this month bill due date is 11/12/17. Monthly paid the credit crad bill through online, but could not pay in this month due to non visibility of bill/statment in webpage.
Please check and let me know, what should i do?

Credit card details
1. [protected] (Already closed the bill)
2. [protected] - non visibility

Dear sir, My name is shubham Bhavsar
I having Axis Bank credit card but one problem created. I use card in petrol pump in Transaction but payment cut in Two times. Please Rivers one time payment.

I have complain in customer care and Complain request No. 36568242.

My card No. Is [protected] please Responses Me.

Thanking You.

Shubham Bhavsar
Mo. no.[protected]