Axis Bank Complaints & Reviews

Mr. Mahesh malhotra associated in marketing job and posted at your mata rani chowk branch, ludhiana ifsc code: utib0001026 (Punjab) contacted me for loan facility (Lap) in favour of ar. K. Enterprises. I completed all the formalities related thereto and he collected cheque of rs.5900/- with assurance that he will not encash it without my permission, my consent & acceptance of terms & conditions. But despite his promises, the cheque was debited to my account on 13.11.2017 for rs.5900/- cheque no.735905. He could not get the loan sanctioned and i asked him to return the amount. You are requested to refund rs.5900/- at the earliest.
In this connection, i may add here one mr. Jaspal singh, engaged in marketing of loan, posted at your mall road, ludhiana branch had also got all the necessary documents from me for this purpose but within a fortnight he advised me that owing to my age i. E. 71 years, his senior has declined the loan. I advised mr. Malhotra the said facts but he asked me that he can do it and i handed over the same documents which mr. Jaspal collected from me to mr. Malhotra.
Thanking you,

(S. S. Kakkar)

We recently shifted our whole banking profile to axis bank. We have 13 running fully operative accounts (Savings & current both) with axis bank (Vashi branch).

We are extremely dissatisfied with the relationship and services that this branch extends. There is no one to attend our calls. If anyone attends, then they put our calls on hold for 15-20 minutes after which they say they will call us back but the call back never comes.

The behaviour of the staff in the branch is very bad. They talk to our peons / staff with taunts and sarcasm.
Such behaviour of the bank staff is not tolerable.
Also, no coordination from them is extremely unexpected from a private bank like axis bank.

We expect you to take some serious steps, because our business gets affected adversely. Also, a lot of time gets wasted in follow up and coordination with the bank staff.

Dear sir / madam,

This is uma haheswari

Mobile [protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for one assist membership.
I receive phone calls from one assist service but i do not accept this service without my approval they deducted money from my account. I need my entire money back.
So i contacted oneassist customer care couple of times in past two days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Uma maheswari

On[protected] night 10:42 pm my credit card ending with 3018 was hacked by someone and taken amount around rs. 49, 260/- in various denominations like rs. 50, 7900, 100, 3000, 10 etc., (Transactions amount and time attached separately). I am sure and i had not received any one time passwords for all these transactions. I called the customer care and blocked the card.

I asked me via customer care & by email to block all transactions after 10-apr-17 11:16:01 am at idea cell-billdesk. Please take immediate action and do the needful. They told the transactions will be known for the bank at the time of billing cycle only. My billing cycle is 25th of every month. The tat for closing the issue is 90 days.

On[protected] i went to axis bank, anna salai branch, chennai, but they told they are not the correct person to contact and told contact customer care and i went to axis credit card processing center at kodambakkam & chennai and explained the issue and gave a written complaint and they told they will forward the complaint from there side officially (It will take 30 days to sort the issue or else it will take 90 days)

I got the csr copy for the fraud issue after 4 times enquiry with commissioner of police, cyber-crime, veppery chennai - 600 007 & bank fraud prevention wing, central crime branch, veppery chennai - 600 007. I had received the copy of csr on[protected] at 7.00pm, the next morning i had send the copy to axis bank credit cards. Also, an email had send to axis bank credit card section to mr. Santosh kumar, regarding my case from commissioner of police, cyber-crime, bank fraud prevention wing, central crime branch, veppery chennai - 600 007.

I am corresponding with email and customer care till the hacked transactions done on[protected]. It’s purely axis bank card division fault only and lack of security. Finally, they blame me and put all hacked transactions in my head. Also, i had excess amount rs. 2000 paid by mistake on the card payment. That money also gone.

Daily the customer care officer and computerized voice call coming to my mobile to pay the payment. After explaining the full incident from hacked transactions till now they had given a service request no. Then i recieved calls from collection team and they came to my office and residence address and i explained clearly and give all the service request numbers given by axis bank and they asked me to forward the email correspondence and supporting documents regarding hacked transactions to them at frontend. [protected]@axisbank.com (Email copy attached).

Finally, from axis bank they asked tat 30 days. After completion of that time i had no information or email regarding the case. Suddenly on[protected] they debited all the cash balance in my axis bank sb account without any information. I kept the money for my father’s eye cataract surgery, i am very much suffered without money for the treatment. Also, my credit card was blocked from april 2017 to till now. Kindly reopen the case and solve my issue and do the needful.

Axis bank service request nos. 30406509, 30859528, 34659300, 30406509, 34890435. Every time i called the customer care they give new service request no.

I hereby confirm that i had not received any one time password and i never shared the passwords or any phone calls. This is purely axis bank fault, with the help of someone in axis bank these hacked transactions are done.

Kindly solve the issue and, finally i came for your help. Please do the needful.

Axis Bank — Declined personal loan.

1 Review
Nagendra babu Vempa on Dec 06, 201,
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I am Nagendra babu Vempa I have been approached for the personal loan in Axis bank [ loan application number- id- 7400291] and it is declined without a fair reason. I have been received a information from Axis bank executive after submission the documents and verifications. It stating that the loan application has been rejected due to application applied maximum times. I have called to the customer care to know the exact reason for the rejection and they said that the loan application has been rejected since the “RCU unavailable to verify it is pending, ”and I have given all the required documents for the personal loan which are mentioned by the bank person. . They are Reason told me that application has applied maximum times. I haven’t received any call from the bank side regarding documents verifications and they have declined the loan straight away. Now the bank has informed me that they cannot reopen the loan application until 3 months met. I have approached for the personal loan since I need some financial assistance in emergency. So please do needful. The details of the bank and executive name below [I approached for the personal loan] Axis bank, Madanapalli, Chittor, Executive Name- Ganesh Thanks, Nagendar Vempa

My account cash in 28/9/2017amount debit rupees sixteen thousand atm transaction but no cash in hand but atm light in disconnect my name is ashok kumar account no -[protected]complaint no 17090832 date 28/9/2017, [protected] date 9/10/2017, 13/10/2017, 35522907date 9/11/2017 amount my account credit in cash but this transaction in leen branch deal by akansha

I have entered into a sale of my investment property and the buyer borrowing from axis bank. Axis bank managers very rude & didn't wanted to come at the time of registration to give pay order & collect original documents.
Registration done without their presence. Axis bank were provided with a cancelled cheque to get my account details. Axis bank prepared a pay order with wrong account number. Axis bank were only pressurising so that i deliver original documents & wanted me to deliver to them in navi mumbai, where as the property deal was from pune. They wanted me to collect pay order in a hurry and deliver original sale deeds etc. So that they get my property registered mortgaged on other parties name while axis bank given pay order returning unpaid because of axis banks negligence or trying to cheat or the buyer trying to cheat and axis banks support to the buyer (Buyer being a navi mumbai builder son who has bulk business with axis bank).
Now after all this i have zeero confidence in axis banks pay order.
My last experience with bank of baroda dd returned unpaid and it took long time for me to recover those amounts for indian nationalised bank of baroda.
What a mafia banking system of great bharat...???
I wanted axis to rtgs as they wanted original property document.
But they passed time and now even the final payment date passed.
How this forum will help, i really like to see and experience for my future dealings. Also, what actions against axis bank will be taken so that axis change their attitude and be more honest and professionals in their deals being a bank.
There were absolutely no actions against crooks bank of baroda.
That was really a shame on the system i wrote to reserve bank, finance ministery and even the president of india and no one had even time to reply me back. Where the question of any actions arise against dishonest bob.

Subject: please terminate membership - my user id: 1123213 and relationship no.1123213

Dear sir/ma'm,

I request you to terminate membership immediately and refund amount of rs.1, 799/- which has been debited from my axis bank savings account no.[protected], tarnaka branch, hyderabad on 27.07.2017.

Therefore, once again i request you to terminate the membership and refund amount.

Thanking you,

Yours faithfully

Ajayraju. Ch

Axis bank bahut bekar bank hai. Iske employee usse bi bekaar ke hai agar kisi senior se baat karni ho to bolte hai senior bahar bathe huye hai agar senior bahar bethe hai to bank band ker do or employee itne busy hai ki kaam to koi hai ni for bi time ni unke pass bahut bahut gatiya service jammu bank ki hai. Main sabse request karta hu ki koi bi is bank main na jaye

Hello sir/madam,

I purchase a product from myntra on oct 13 2017, and then i cancelled it. But i didn't get refund till now. I talk with myntra support team and they told me all refund process will complete from there side just contact with your bank.

Myntra's mail and my payment (Amount of 1236.93) attachment is below. Please check it and resolve my problem as soon as possible.

Dear sir,
I am sathyanarayanan i am using only hdfc credit card but in my cybil report axis bank credit card two nos added in my report its not mine. (Credit card no : [protected], [protected]) credit card holder name mr. Velu. Due to this my credit score very low kindly removed my account above the credit cards.

Thanks and regards
V. Sathyanarayanan

I m writing this mail regarding fraud, my name is harjeet kaur. i have a account in axis bank branch marauli kalan account no is [protected] saving account since[protected]. my fixed amount 25, 0000 which matured on[protected]. i authorise my brother in law sandeep singh to operate this account because I’m living in australia. i am permanent resident of australia . my brother withdraw 1, 10, 000 rupees from atm for use. but when he confirmed balance on[protected] then he shocked 1, 40, 000 rupees withdraw from my account by fake person. and 50, 000 rupees transfer to another axis bank account [protected] which is unknown, when we report to axis bank branch manager then he had poor information regarding transections. sandeep singh already lodge FIR in ps morinda . so my request is that please verify my account and find accused to stop for future incident hope i will get positive response from you I’m attaching FIR COPY AND TRANSECTION DETAILS regards harjeet kaur

My name is roshan francis and i don't have an account or any financial dealing with axis bank which i know of as on date. For the past two or three years i have been receiving calls on my personal mobile number [protected] from your customer care executives at the frequency of minimum two times per day asking whether i am "praveen pakale shyamraj".
I am beginning to wonder whether this is some sort of harassment or joke, since the same is being repeated despite numerous clarifications from my side that i am not the aforementioned individual.
You are therefore requested to clarify this thing to your relevant call centre or mangers within your organisation to correct the same or else direct me to the relevant authority so that this issue is resolved at the earliest as this is this is not expected from a reputed banking institution.

Dear axis bank india,

While i love your mobile banking services which has made life easier, i'm equally and more frustrated with more than 3 calls/day on service sales from your call centres! I get calls starting from 1409 for credit card sale which i'm not interested for at all. These calls have begun a few days back and go upto 5 calls a day!!!

I respect sales calls but having multiple call each day is inferred as harassment for which i request your immediate action and attention.

I wish to withdraw my number from this growing menace immediately.

Thanks.
Huzefa

We are a starup company. We wanted to open a current account in Axis Bank Zoo Road Branch, Guwahati. It has been two months now that we are constantly following up with regarding this account. Till date the account is not active. The office address is in Doomdooma, Assam. From last two months we are getting the excuse that the Branch Manager in Doomdooma is on leave.

Dear team,

I have made imps transaction on 4th dec 2017 for the amount rs 199000, 100000, 150000 from my axis account to punjab national bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

Ref no:[protected]

Ref no:[protected]

Ref no:[protected]

Account number: [protected]

My father in law has an account in axis bank, thrikkakkara branch ernakulam (Ifsc code:utib0001161) with account number [protected]. But every month some amount is debited from that account. Can you please tell me the reason for that. Is this because o[censored]navailability of minimum balance. If so please tell me the amount required for minimum balance

It is requested that jai kumar whose account number is [protected], dated 13.11.2017, has withdrawn the amount of 5, 000 and 1400 from atm of vilaspur district gautam buddha nagar. While i have not used my atm. After complaining to the bank, i did not cooperate with any kind and i was escaped from there. Therefore, it is a humble request that i should be able to take back my money by taking appropriate action in this matter.

Name: jay kumar
Father's name: dhirah singh
A/c no. [protected]
Branch code: 624
Branch address: g-04 d-1, alpha commercial, belt-i, greater noida - 201308
Mob.:- [protected]

I am raza hussain customer of axis bank my account is at byculla branch mumbai but i am residence of aurangabad so today i went to withdraw some amount aurangabad nirala bazar branch but casher refused to give amount and misbehaved tolled it is mumbai br cheque cant give cash here at nirala bazar aurangabad baranch. So what is use of my money at axis bank which cant give money at my home town by cheque b'cos i want 1.25 lac cash which i can not with drawn ffrom atm so i went to nirala bazar branch. Intially 3 hrs casher is not at counter when he came he refused to give me money. I thinking closing of my acc.

Today i received a call from axis bank. They told me this is for card protection. They told me to just verify the card number and at the end they said they will give a toll free number and after that a message came stating rs 1899 was debited for one assist service. I dont want that service and need to be deactivated and also refund the money back to my account itself.

So please help to resolve this issue as soon as possible.