Axis Bank Complaints & Reviews

Dear team,

I had an axis bank account as a salary account, which was given by my first company in the year of 2009 and i continued to use it in the next company also ie till 2011. I was pretty happy with the services. After i joined the third company, i had to change the salary account to a different bank (Where that was the only salary bank account in that company). This happened in 2011. So i was forced to go for a non-axis bank account, though i was not at all happy to switch from axis bank account.

Now i switched to a different company and i wanted to use the axis bank account as its services are very good for me to take loans etc.

I have applied for a new axis salary account and the account was not activated. The reason behind the same is the negative balance in the old axis bank account. I was told that it is somewhere around - rs.800, now it is around - rs.1200 and i am not willing to pay the same. And also i don't have the atm card of the same and the address is changed.

Can you please let me know how to get the new axis bank account.
I wanted to use axis as my salary account.

I had already linked my aadhar number with my saving account from atm, my account number is [protected]. I wanted to know the status of my aadhar linking. I tried to inquiry from my axis branch panvel from phone, but nobody is responding on the phone numbers[protected] mentioned on the pass book. Kindly guide me. My mobile number is [protected].

I had recharged my jio number through bhim axis pay. My bank account is debited but wasn't successfully recharged. Now you are not refunding it. It's almost above 10 days still not received my money. I had already contacted to axis bank customer service but they are unable to resolve my issue. How ever i tried through twitter still no response. Worst experience ever. Not refunding my money.

Respected sir,
My account number is [protected] with customer i. D. No.[protected]. Received a letter from your axis bank, attached the above vide card nos.6521 xxxx xxxx 3711 valid from 08-17 up to 08-22 with 16 digit number. But, myself has not been operated till yet.
In this matter myself has been communicated to your notice on 23rd. Nov.2017 through e-mail, but not a single communication has not been received from you till today. Please help me and guide me for these. Waiting your early reply and action.

Hi,

I have put neft transfer request on 27-nov
-2017 for ₹2000 and the amount was debited from account on same day, but still. I. E on dated 28/11/2017 the amount is not credited to beneficiary. I have sent this amount to my mom as to purchase birthday gift for dad. Please credit this amount as early as possible.
Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
Receipt no: e6iiq1883821
Utr : axmb[protected].

Hi. My name is rajvir singh dabas
But in bank account it is rajbir singh dabas, its not possible fir me to visit branch. So kindly correct my name spelling from rajbir to rajvir singh dabas. So its easy for me for my further communication. Hope u will resolve my complaint at earliest. Hoping for best result from your side.

Account no.[protected]
Ph no.[protected]

I have opened an account with axis bank approximately before 3 months. Unfortunately, i am not operating that account for the past 2.5 months (Approx.) and no balance was available on that duration. An executive from axis bank messaged me stating that i need to close my account or else they will file me on cibil. When i called back the representative and asked, he told me he has accidentally messaged me instead of a credit card holder named the same as me. Come on... You do not ask a credit card holder to close the account. Do you? Its meaningless. Its just a bluff from the representative, i believe. Further, he told that people from their side is asking to close the accounts which does not have transactions. Why you didn't mention these things while i was opening an account with you? Are you forcing to make compulsory transactions to a savings bank account within three months of time?? Else, you ask them to close the account? Doesn't it look idiotic? Never heard of anything like this from any bank, except you. Its strange.

I would like to ask, what kind of bank are you operating, to issue such an idiotic statement to a customer holding a savings bank account with you and who are you to file me on cibil for not depositing money to my savings bank account? Its my decision whether to deposit or not. Its not your money. Its mine. I am the decision maker here, not you. Further, you didn't mention this non-sense, while i was opening an account with you. If my account has fallen below the minimum balance, collect the minimum balance non-maintenance charges from me. I will pay you. Apart from that, you can't speak to a customer in such a non-sense way. Now i have decided to move on to icici bank because of this stupid and funny threat. Makes no sense anyway.

As a matter of fact, i was planning to operate it as my only savings account from next month. If this ridiculous statement was not made, i would have continued with you. Feeling shameful to be a customer of you.

There was a fraud transaction happened on 7th of sep'17 from udayakumar nt's bank account. We have submitted all the required fir copy and other documents. Now, when we ask for an update they are denying the request and asking us to register our email id which is already registered. As per their timeline was given 120 days, bank is not even bothered to keep us updated on the status of the refund. Pathetic customer services and their contact number is useless.

Hence, we request to the bank to refund the 42000/- immediately along with the interest.

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.
So we cant help u. I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer. Is this is the way you guys deal with your customers only by spamming?
Thanks..

Dear sir

This is to request you to kindly close my account (Saving:[protected]) with your bank under the name mr. S. Kumarakrishnan, which i have been holding in this pondicherry branch since saving a/c:[protected]. I had already gave request to close account to your staff member but still my account had been active. So i kindly request you to close my account immediately.

Hi sir/medam,

This is brahma reddy vadde. I have a axis bank credit card but my mobile no. Not updated the credit card. I compliant the your axis bank employees but your employees are not responding. So many times com raise the compliant but no respond to your side. So please update the my mobile no.

Thanks,

Brahma reddy vadde

[protected]

[protected]@fadstech.com

I have attempted to transfer fund to my brother account number holding account with punjab national nank account number is [protected]
Name - baraiya rajubhai nathabhai
Ifsc - punb 0100300
I but have select wrong bank ifsc code,, i have received a sms - dear sbi upi user, your account is debited inr 5000.0 on date[protected]:39:56 am by upi ref no[protected] successfully and debit from my account but beneficiary not credited,
My (Wrong) transaction detail below
15/11/2017 (Amount - 5000
Upi i'd - [protected]@axisbank
Regi-bank - sbi bank
Payee upi i'd - a/c [protected]
(Wrong) - ifsc - punb 0023800
Transaction i'd - axis mob 78744468
[protected]
1983700
I have want to transfer money my brother acount [protected]
Ifsc code punb
Through axis mobile app. Please resolve my problem and refund my money.

Please find below details

Sender bank details : mohan baraiya
Account no: [protected]
Mobile no.[protected]

Have purchased apple iphone 7 32gb from one of online retailer.
I been charged gst (Cgst+sgst) as 2089.23 respectivly which makes total product price as rs.38999.
I have swiped the transaction thru axis credit card.
I have recieved my statement which includes emi of the phone.
Observed i been charging principal+interest and gst for each emi.

When i have already paid gst amount during purchase of the product, why am being charged again for each emi which would be for next 12months.

Am not able to understand why am charging twice for the single product transaction.

I need complete details re the gst that am enforcing to and need an quick action on the same.

My axis bank account is frozen for the past 30 days and is still not released in spite of me doing all the needful.
I was asked to submit aadhar card and pan card for re - kyc. I submitted the same and the bank officials forwarded the same to the concerned authorities. Still my account is not yet released. I am facing a lot of problems since all my transactions are done through axis bank.
Kindly do the needful.

I have opened my salary account in axis bank 3 months back and i am doing transactions as usual but i am not getting any information on my mobile /email id regarding transactions as and when occurred. So please update my mobile no. And email id to provide me my details on regular basis for all kinds of transactions when happened.

Email id - [protected]@yahoo.com

Mob no. [protected]

Mr. Vinod solanki vasundhra branch gaziabad ([protected]) vinod. [protected]@axisbank.com
Mr. Solanki before15 days my all documents and one amount cheque 15k collected my home regards account open and credit card applied, but this person is not picked my any call, any msg any replied and not returned my all documents. So i want my all documents returned my home, otherwise any types of missus my documents then i will be action this person. Regards - krishna bihari
Mob - [protected]

Was ordering from domino's pizza, while making the payment the amount was debited from my account whilst on the app it showed payment failed. When contacted with merchant they declined to receive any payment. And banks helpline number isn't giving me any option to choose from in order to sort out my query. Kindly process on this complaint asap, looking forward for prompt solution

Dear sir/Mam

Yash Raikundalia
Employee id 93832
Axis bank Amreli
Cso(officer)
[protected]

I have left Axis bank from 30 January 2017.but till date Axis bank not given me my provident fund, experience letter, reliving letter.

Many many times I given in mail and said in phones in Ahmedabad.i given HR name NIRAV SHAH, NITIN SALVE, MANISHA MAM, but no buddy given me perfect answer.till date he said we are trying.manisha Mam told me hr Mumbai not given answer so we are not given answer to you wait for more days.i also told that any documents pending plz tell I will send in urgent.

In that cash no was my fault and 10 months my bonus not credit in my account.and also I have not submit my latter in my new bank.

So kindly do needful on urgent basis.

Thank's

On nov 8 at 4:12 am

Someone used my debit card for making payment

It was a fraudulent transaction

And i given complaint to the bank and customer care

Complaint number :3555 9811

Another complaint number:[protected]

I can see on website after reporting fraudulent transaction in account

I'll receive temporary credit in my account

But i haven't received any credit or sms or any email regarding the complaint

Please tell me what's the status of my complaint?

When will i get my money back?

Credit card fraud happens of rs.15, 179.83 (Usd 235.00)/- on 24th nov 2017 at 10.40.09 p. M through ticket service on that time credit card was with me & i have not share credit card details to anyone include my family members also, at same time i called to customer care and raise a compliant and blocked my credit card, then i got a dispute form through mail from axis bank, so after that i have submitted dispute form to axis bank next day at 9 a. M, and then i got a reply on same day as when a request for fraud investigation is raised it takes a maximum of 30 working days for the entire investigation to be completed.
*
At 1.15 pm on 25th nov 2017 they are again trying to do transaction o[censored]sd 427.05 on axis bank credit card but has been declined for security reasons.
Then again call to customer care they simple said that there is no o. T. P/transaction password required for international transaction.
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1) after 30 days investigation process i will get money credited are not???
2) after i receive new card is secure or not.