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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 391

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A
Amit5757
from Indore, Madhya Pradesh
Nov 29, 2017
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Address: Jaipur, Rajasthan, +91
Website: Indian consumer complaint

Dear sir,
I have withdrawal 5000 rs. From AXIS bank ATM. (Through SBI ACCOUNT)
BUT DUE TO SOME REASON withdrawal amount only for Rs. 4500..
Sir, i requested you to please provide my 500 Rs. In my bank account. Details are as below:-

Record No. 5800
Date[protected], 21:21, spcn31111
Location - nr. Bhairav public school
Card no. [protected]
Name - Amit Sharma
Mob. [protected]
Axis Bank customer support has been notified about the posted complaint.
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    M
    madhabi mallick
    from Kolkata, West Bengal
    Nov 29, 2017
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    Dear madam,
    I want your kind co-operation, details given below:-
    I am a house wife. I stay about 300 km from my house where my axis bank home branch name - axis bank (West bengal), kristy culture & commercial complex, pin-713146.
    On 28th november i went to my home branch to update my saving account-[protected]
    It has shown that rs 10424.93 withdrawn through my atm card, (Which has already locked) from long - londan mentioned in my pass book 'ecom. Pur/biotrimlabs. C/harrow"
    Now my question is how can it possible where, atm card is in my hand but money is withdrawn by the card from so so far.
    Now please find out the right and kindly inform me as early as possibly or reback the amount. My [protected]@gmail.com phone no [protected]
    Thanking you — madhabi mallick
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Ananth Hampiholi
      Nov 29, 2017
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      Address: Hyderabad, Andhra Pradesh, 500047
      Website: Axis online banking

      I have made imps transaction today (29th nov 2017) for the amount rs.4190 from my axis account to hdfc bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
      Counting it as one more worst experience with axis bank.
      I contacted axis bank customer care, but no use.

      Axis bank account no: [protected]
      Name - ananth
      Mobile - [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Dear Sir, In my mobile banking paybill segment is not working since around 5 months. I have complaint it in phone banking and online too. As I have registered ALL the bill on it so getting difficulty. Please do needful. Thanks. I have also changed mobile too. But problems remaining same and rest all the facilities in mobile Banking running okay.
      With reference to my credit card No: [protected], Name of
      Mr.J .GANESH NAIDU . we have already total payment paid and block my
      card also . This is last 3 months back we have to done, Now this month we have received bill out standing payment Rs:29 . Please close my Card activities .
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        S
        San5
        from Bengaluru, Karnataka
        Nov 29, 2017
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        Address: Bangalore, Karnataka

        Hi,
        I received an message from axis bank for updation of my adhar. Staff members in axis sanjay nagar and sakarnagara bangalore staff members talk so rudely to customers and don't listen to customers.. They don't have patience to listen to customers also. It was message from axis bank to update aadhar. When approached they tell lot of stories we want this document and all.. Really saddened with the way staff members communicate.
        Axis Bank customer support has been notified about the posted complaint.
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          S
          SACHIN KONDVILKAR
          from Delhi, Delhi
          Nov 29, 2017
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          Address: 785640
          Website: www.axisbank.com/Contact-us

          Sub: fradulent promise by mrs. Madhu, of axis, sibsagar branch, assam to apply for axis my wings credit card on opening of axis savings account
          Sir

          1-during aug 206 at axis sibsagar branch, assam i went to enquire about axis my wings credit card. It had attractive offer of free to & fro air tickets.

          2-there mrs. Madhu bd told me on becoming savings account holder, i shall be entitled to that credit card.

          3-i hence became account holder of axis.

          4-thereafter when i tried to apply for myu wings cc i was told application are closed & that bd lady had left from service of axis.

          5- i reminded the promise by bd mrs. Madhu then, & also that on axis website, the cc my wings is being advt.

          I hence request kind action be taken on false promise by bd at sibsagar, axis & refund acount opening charges deducted from my account.

          6-poor system suppor to log in online complain on axis inernet login.
          Unable to lodge complain on line due to poor design of complaint mechanism.
          Axis Bank customer support has been notified about the posted complaint.
          Few days ago recharge my Jio no. [protected] but I am not receive cashback.
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            R
            ratnakar miryala
            from Delhi, Delhi
            Nov 29, 2017
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            Address: Hyderabad, Andhra Pradesh

            I have made imps transaction on 18th november 2017 for the amount rs.100000 from my axis account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
            I contacted axis bank customer care, but no use.

            Ac no : [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Nov 29, 2017
            Updated by ratnakar miryala
            I have made imps transaction on 18th November 2017 for the amount rs.3790 rs.

            please suggest me.

            thanks in advance.
            Dear Sir/Mem

            My Name is Krishan Kumar Rathor Account no- [protected] Axis Bank this is My Salary Account . i use Bhim Axis Pay App. i am Transfer 28/11/[protected] rs in Hdfc Bank . My Axis Bank Account Debit to 32000 rs But Hdfc Account No Credit . i send to Screen shot.

            pls sir Resove My Problem.
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              S
              Sarvesh Ajari
              from Pune, Maharashtra
              Nov 29, 2017
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              Address: Pune, Maharashtra, 411046
              Website: www.axisbank.com

              Hello, one month back did applied to open my salary account in axis bank, still it is not activated, one of axis represntative provided me welcome kit.
              Although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is rejecting my calls.
              By chance i am able to conncect and if i ask them the reason, they are just ignoring me.

              Also to on test we made transaction of 100 and tried to use atm card. It shows 100rp balance bt fails to withdraw saying error invalid card. Unauthorized card usage.
              Tried to update my mobile number [protected] which seems working for alerts.
              My bank a/c no is[protected].
              Name-suman b kodolli. Kindly consider my issue and take some proper action. Pimpri chinchwad branch axis bank, pune.

              Thank you.
              Axis Bank customer support has been notified about the posted complaint.
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                T
                TrishalaC
                from Bengaluru, Karnataka
                Nov 29, 2017
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                Address: Pune, Maharashtra, 411057
                Website: Axis Bank

                4600 amount deducted from my axis account. Also got another call from bank stating that further amount is due to pay.

                I am trying to call customer care since last month but they are not providing solution.

                I am really fed up and frustrated. Its been almost 1 month and i am still struggling to have solution.

                Date of incident: 1

                Desirable solution: request for refund of 4600rs.

                Expecting the solution next 2 days else serious legal action will be taken.
                Axis Bank customer support has been notified about the posted complaint.
                Nov 29, 2017
                Updated by TrishalaC
                According to RBI guidelines if the customer reports such fraud to the bank, within 3 days, then it's the duty of the bank to refund that much money to customer's account. I reported immediately, still after made to wait for 30 days, no response. Rude call centre operators.
                Nov 29, 2017
                Updated by TrishalaC
                Need update
                Dec 04, 2017
                Updated by TrishalaC
                Need update please as its already been delayed.
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                  I
                  Iqbql kahn
                  from Mumbai, Maharashtra
                  Nov 29, 2017
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                  Address: Mumbai City, Maharashtra, 400055
                  Website: Axisbankltd.

                  As i am iqbal ahmed khan saving acc9unt holder of axis bank ltd sitwated at vakola branch mumbai
                  As per the rules of the bank closing time is 3:30 evening but they closed bank before 3:30 and even cant handle single transaction just after 2:30

                  After 2:30 they are only bussy with their porsonal work with first preority
                  Apart from this i would like to complaint about the same to rbi website and mail
                  Inculiding higher athority.
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    KALABHIRAVAN SUBRAMANI
                    from Bengaluru, Karnataka
                    Nov 28, 2017
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                    Address: 560008

                    My a/c no: [protected] and my card number is[protected], today afternoon arount 2 o clock while withdrawing amount from atm system suddenly got shutdown, then i checked my balance in another atm. My amount is detected f (10, 000 is detected),

                    Immediately i went to indranagar branch, they told me raise a complaint, i tried in customer care it was busy all the time, so raised complaint in my system.
                    Axis Bank customer support has been notified about the posted complaint.
                    yesturday i went and to Branch to check the status, they told me to submit letter to indranager branch and also told me to mention ATM number and Terminal ID.
                    Today i went and noted the ATM number: 11436 and mentioned Terminal ID: SWCW114 also mentioned Binamangala on the top of the machine.
                    yesturday i went and to Branch to check the status, they told me to submit letter to indranager branch and also told me to mention ATM number and Terminal ID.
                    Today i went and noted the ATM number: 11436 and mentioned Terminal ID: SWCW114 also mentioned Binamangala on the top of the machine.
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                      N
                      Neeraj0811
                      from Delhi, Delhi
                      Nov 28, 2017
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                      Address: Bangalore, Karnataka, 560076
                      Website: Axisbank.com

                      Again overcharged, outstaning amount on my credit card was 36400 and i am charged 4261 as debit interest which is almost 12% aginst 2.95% which is mentioned in terms and conditions, and there is no revert from more then a week from bank. Pls help

                      Messaged sent on 11/11/2017
                      Hi

                      Can someone pls explain the below mentioned random debit interest chanrged to me during last year on credit card partial payment.

                      As per the t&c, this should be 2.5% then how it went up till 20%??? Whats the logic??

                      Also as per the offer on privilege card, i never received below mentioned benifits

                      Activation benefit

                      Yatra vouchers worth rs. 5, 000 on activation (On joining fee payment of rs 1500 only)
                      Milestone benefit

                      Yatra vouchers worth rs. 5, 000 every time rs. 2, 50, 000 is spent on the card

                      Month previous balance payments balance debit interest service tax interest %
                      Mar-16 29105 20003 9102 1798 260 20%
                      April-16 28018 20818 7200 1054 153 15%
                      May-16 33633 20663 12970 711 103 5%
                      Aug-16 15658 9658 6000 926 139 15%
                      Sept-16 29703 20703 9000 720 108 8%
                      Dec-16 28613 20613 8000 1548 232 19%

                      Contact me on [protected]
                      Customer id[protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      Hi.,

                      My application ID - 7317969. My personal loan application is declined. i need to know the reason. why before getting all the documents you are not confirming the eligibility.

                      I need the reason for my application declined. please i need loan it will be very helpful.
                      I cant explain my complaint here clearly because of my english language is not so powerful. plz. call me
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                        K
                        khuthub
                        from Delhi, Delhi
                        Nov 28, 2017
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                        Our trust "mankind welfare federation" had applied for opening a savings account in axis bank, chembur branch almost 2 months back. We had told clearly to inform the requirements in one go as the trustees are not available together most of the time. A list was provided to us, which was duly complied.
                        Now it is more than 2 months, the account is not opened and the sad part is whenever we call the concerned rm, he is not picking our call nor returning our call back. We went to the branch and everytime we are told it is under process. No reasons for the delay is provided nor any responsible
                        Official is responding, which is really frustrating.
                        The chembur branch manager mahendra arya and the officer subhash

                        This is what axis bank is and the kind of service being provided by a reputed bank like axis bank.
                        Axis Bank customer support has been notified about the posted complaint.
                        Hi Team,
                        I don't want to continue the credit card of axis bank. Am not able to pay back the money.
                        I am In a Very bad condition without job.
                        Please close the card and let me know if anything.

                        Thanks
                        Madhan
                        I have transfered 24, 362 from my Axis bank Ac No-[protected] to Central bank account No-[protected], IFSC Code-CBIN0282961. Amount deducted from my account but not credited to beneficiary account and the Transaction status is showing SUSPECT. Please resolve the issuse as its urgent.
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                          S
                          Siddala Sravani
                          from Chennai, Tamil Nadu
                          Nov 28, 2017
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                          Address: Bangalore, Karnataka, 560036
                          Website: www.consumercomplaints.in/new_complaint

                          Date: 28.11.17
                          Place: bangalore

                          To,
                          The axis bank ltd
                          Manager, kasturi nagar, ombr layout,
                          Bangalore – 560043

                          From,
                          S sravani reddy
                          B store clothing sri sai garden,
                          Tc palya main rd, k r puram,
                          Bangalore - 560036

                          Sub: de-activation of edc machine which linked to my a/c no: [protected]

                          Dear sir/madam,

                          I ‘am s sravani reddy the above saving account pertains to your branch. I wrote this letter in regards with de-activation of edc machine which is linked to my account and edc machine have taken back by mr. Chandru (Edc technical/installation person) in the month of april 2017 and we have given de-activation request letter along with him. The issue is as of today monthly rental is deducting from my account. I have intimated to the mr. Chandru who has collected the edc machine at the time. He has given his manager harish-[protected] (Edc machine dept), i have been following up with him for couple of month but issue not resolved again he gave his reporting manager no ([protected] - head for edc machine bangalore) we have forward the details to him. He has not turned up and our issue is not resolved. Since six to seven months we have following up with axis bank team. I fed up of following up all above persons. I request to the concern manager to take initiative especially in our case and try to resolve issue immediately. This is final call, if i didn’t get any response i will file a case in consumer court. Hope u understand the situation we have faced. Kindly do the needful as early as possible.

                          Edc machine details given
                          Mid: [protected]
                          Utid: 89318451

                          Sincere thanks
                          To the axis bank
                          Manager
                          Axis Bank customer support has been notified about the posted complaint.
                          Hi sir
                          Can Axis bank help me to settle my loan and withdraw case 138 filed against me.
                          My mother is suffering from liver disease and can't leave her alone.
                          Case is filed in Kolkata and I can't leave my mother and go.
                          I need help to resolve this in Mumbai.
                          Please axis bank help me.

                          Help me please
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                            L
                            luckymridula
                            from Kolkata, West Bengal
                            Nov 28, 2017
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                            Address: 411033

                            Dear customercare

                            I am extremely unhappy to inform you the incident. I submitted one application to axis bank, chinchwad, via ms. Deepshikha on 16th november. The application was for minimizing the minimum balance of my current account from rs.25000 to rs.10000. After that i have been asking the bank for the status. People from bank say that the status of the account is same. They are excusing that deepshikha is on leave. I am really surprised that customer has to suffer just because an employee is on leave. Kindly take care of the situation. I need the job done immediately.

                            Regards
                            Mridula biswas
                            Axis Bank customer support has been notified about the posted complaint.
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                              R
                              Reddy448
                              from Bengaluru, Karnataka
                              Nov 28, 2017
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                              Address: 560045

                              Dear team,

                              I had an axis bank account as a salary account, which was given by my first company in the year of 2009 and i continued to use it in the next company also ie till 2011. I was pretty happy with the services. After i joined the third company, i had to change the salary account to a different bank (Where that was the only salary bank account in that company). This happened in 2011. So i was forced to go for a non-axis bank account, though i was not at all happy to switch from axis bank account.

                              Now i switched to a different company and i wanted to use the axis bank account as its services are very good for me to take loans etc.

                              I have applied for a new axis salary account and the account was not activated. The reason behind the same is the negative balance in the old axis bank account. I was told that it is somewhere around - rs.800, now it is around - rs.1200 and i am not willing to pay the same. And also i don't have the atm card of the same and the address is changed.

                              Can you please let me know how to get the new axis bank account.
                              I wanted to use axis as my salary account.
                              Axis Bank customer support has been notified about the posted complaint.
                              Nov 29, 2017
                              Updated by Reddy448
                              My contact number is [protected]
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                                D
                                D B Choudhari
                                from Delhi, Delhi
                                Nov 28, 2017
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                                Address: Raigad, Maharashtra, 410206

                                I had already linked my aadhar number with my saving account from atm, my account number is [protected]. I wanted to know the status of my aadhar linking. I tried to inquiry from my axis branch panvel from phone, but nobody is responding on the phone numbers[protected] mentioned on the pass book. Kindly guide me. My mobile number is [protected].
                                Axis Bank customer support has been notified about the posted complaint.
                                Dear sir

                                I hope that your problem your Aadhaar is not linked with your Axis bank account so don't worry my team is not response your call so I have helped us so please call with my toll free number with RBI department of Axis relative[protected] Aadhar is statement new bhakti statement check it call now
                                regard
                                Ashish Kumar
                                I applied for credit card also bank representative received all the documents from my office also he verify all the details still bank rejected my credit card.
                                They send directly msg me but not specified any reason. Even bank representative also don't know reason.
                                Please specify what are the reason.
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                                  I
                                  imSatish0000007
                                  from Guskhara, West Bengal
                                  Nov 28, 2017
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                                  Address: Ganjam, Odisha

                                  I had recharged my jio number through bhim axis pay. My bank account is debited but wasn't successfully recharged. Now you are not refunding it. It's almost above 10 days still not received my money. I had already contacted to axis bank customer service but they are unable to resolve my issue. How ever i tried through twitter still no response. Worst experience ever. Not refunding my money.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    A
                                    Anshuman Patnaik
                                    from Bhubaneshwar, Odisha
                                    Nov 28, 2017
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                                    Address: Khordha, Odisha

                                    Respected sir,
                                    My account number is [protected] with customer i. D. No.[protected]. Received a letter from your axis bank, attached the above vide card nos.6521 xxxx xxxx 3711 valid from 08-17 up to 08-22 with 16 digit number. But, myself has not been operated till yet.
                                    In this matter myself has been communicated to your notice on 23rd. Nov.2017 through e-mail, but not a single communication has not been received from you till today. Please help me and guide me for these. Waiting your early reply and action.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Nov 28, 2017
                                    Updated by Anshuman Patnaik
                                    Respected Sir,
                                    My account Number is [protected] with Customer I.D.No.[protected].Received a letter from your bank, attached the above vide card nos.6521 xxxx xxxx 3711 valid from 08-17 up to 08-22 with 16 digit number. But, myself has not been operated till yet.
                                    In this matter myself has been communicated to your notice on 23rd.Nov.2017 through E-mail, but not a single communication has not been received from you till today. Please help me and guide me for these.Waiting your early reply and action.
                                    Dear sir

                                    I hope that your problem with bank account statement Axis Bank so don't worry I help us so please call it my toll free number[protected]

                                    regards
                                    Ashish
                                    Sir, my account lien without couse, my money hold my account, please removing lien, another l will take action as per gov. Rus
                                    Lien amount have been charged to my account although i dont have any credit acrd and now there is no option to pay for it and you are charging more amount every day. please tell me what to do with it
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                                      D
                                      detopn
                                      from Patiala, Punjab
                                      Nov 28, 2017
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                                      Hi,

                                      I have put neft transfer request on 27-nov
                                      -2017 for ₹2000 and the amount was debited from account on same day, but still. I. E on dated 28/11/2017 the amount is not credited to beneficiary. I have sent this amount to my mom as to purchase birthday gift for dad. Please credit this amount as early as possible.
                                      Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
                                      Receipt no: e6iiq1883821
                                      Utr : axmb[protected].
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Sir my account no [protected].RS 12350 credited but not reflect on my NetBanking.cheque no 895929 RS 12350 credited and SMS me but when I checked on my NetBanking I know that it is no credited. ALERT:Click goo.gl/AEXHB4 to link Aadhaar if applicable 21Nov17:Rs 12350 credited to A/C 131334;Bal:Rs 1006.88[By Clg 895929 SBI BHUBANESHWA]
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                                        lokesh dabas
                                        from Khatra, West Bengal
                                        Nov 27, 2017
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                                        Address: Jhajjar, Haryana, 110003

                                        Hi. My name is rajvir singh dabas
                                        But in bank account it is rajbir singh dabas, its not possible fir me to visit branch. So kindly correct my name spelling from rajbir to rajvir singh dabas. So its easy for me for my further communication. Hope u will resolve my complaint at earliest. Hoping for best result from your side.

                                        Account no.[protected]
                                        Ph no.[protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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