Axis Bank Complaints & Reviews

I have opened an account with axis bank approximately before 3 months. Unfortunately, i am not operating that account for the past 2.5 months (Approx.) and no balance was available on that duration. An executive from axis bank messaged me stating that i need to close my account or else they will file me on cibil. When i called back the representative and asked, he told me he has accidentally messaged me instead of a credit card holder named the same as me. Come on... You do not ask a credit card holder to close the account. Do you? Its meaningless. Its just a bluff from the representative, i believe. Further, he told that people from their side is asking to close the accounts which does not have transactions. Why you didn't mention these things while i was opening an account with you? Are you forcing to make compulsory transactions to a savings bank account within three months of time?? Else, you ask them to close the account? Doesn't it look idiotic? Never heard of anything like this from any bank, except you. Its strange.

I would like to ask, what kind of bank are you operating, to issue such an idiotic statement to a customer holding a savings bank account with you and who are you to file me on cibil for not depositing money to my savings bank account? Its my decision whether to deposit or not. Its not your money. Its mine. I am the decision maker here, not you. Further, you didn't mention this non-sense, while i was opening an account with you. If my account has fallen below the minimum balance, collect the minimum balance non-maintenance charges from me. I will pay you. Apart from that, you can't speak to a customer in such a non-sense way. Now i have decided to move on to icici bank because of this stupid and funny threat. Makes no sense anyway.

As a matter of fact, i was planning to operate it as my only savings account from next month. If this ridiculous statement was not made, i would have continued with you. Feeling shameful to be a customer of you.

There was a fraud transaction happened on 7th of sep'17 from udayakumar nt's bank account. We have submitted all the required fir copy and other documents. Now, when we ask for an update they are denying the request and asking us to register our email id which is already registered. As per their timeline was given 120 days, bank is not even bothered to keep us updated on the status of the refund. Pathetic customer services and their contact number is useless.

Hence, we request to the bank to refund the 42000/- immediately along with the interest.

I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.
So we cant help u. I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer. Is this is the way you guys deal with your customers only by spamming?
Thanks..

Dear sir

This is to request you to kindly close my account (Saving:[protected]) with your bank under the name mr. S. Kumarakrishnan, which i have been holding in this pondicherry branch since saving a/c:[protected]. I had already gave request to close account to your staff member but still my account had been active. So i kindly request you to close my account immediately.

Hi sir/medam,

This is brahma reddy vadde. I have a axis bank credit card but my mobile no. Not updated the credit card. I compliant the your axis bank employees but your employees are not responding. So many times com raise the compliant but no respond to your side. So please update the my mobile no.

Thanks,

Brahma reddy vadde

[protected]

[protected]@fadstech.com

I have attempted to transfer fund to my brother account number holding account with punjab national nank account number is [protected]Â
Name - baraiya rajubhai nathabhai
Ifsc - punb 0100300
I but have select wrong bank ifsc code,, i have received a sms - dear sbi upi user, your account is debited inr 5000.0 on date[protected]:39:56 am by upi ref no[protected] successfully and debit from my account but beneficiary not credited, Â
My (Wrong) transaction detail below
15/11/2017 (Amount - 5000
Upi i'd - [protected]@axisbank
Regi-bank - sbi bankÂ
Payee upi i'd - a/c [protected]
(Wrong) - ifsc - punb 0023800
Transaction i'd - axis mob 78744468
[protected]
1983700Â
I have want to transfer money my brother acount [protected]
Ifsc code punbÂ
Through axis mobile app. Please resolve my problem and refund my money.Â

Please find below detailsÂ

Sender bank details : mohan baraiyaÂ
Account no: [protected]
Mobile no.[protected]

Have purchased apple iphone 7 32gb from one of online retailer.
I been charged gst (Cgst+sgst) as 2089.23 respectivly which makes total product price as rs.38999.
I have swiped the transaction thru axis credit card.
I have recieved my statement which includes emi of the phone.
Observed i been charging principal+interest and gst for each emi.

When i have already paid gst amount during purchase of the product, why am being charged again for each emi which would be for next 12months.

Am not able to understand why am charging twice for the single product transaction.

I need complete details re the gst that am enforcing to and need an quick action on the same.

My axis bank account is frozen for the past 30 days and is still not released in spite of me doing all the needful.
I was asked to submit aadhar card and pan card for re - kyc. I submitted the same and the bank officials forwarded the same to the concerned authorities. Still my account is not yet released. I am facing a lot of problems since all my transactions are done through axis bank.
Kindly do the needful.

I have opened my salary account in axis bank 3 months back and i am doing transactions as usual but i am not getting any information on my mobile /email id regarding transactions as and when occurred. So please update my mobile no. And email id to provide me my details on regular basis for all kinds of transactions when happened.

Email id - [protected]@yahoo.com

Mob no. [protected]

Mr. Vinod solanki vasundhra branch gaziabad ([protected]) vinod. [protected]@axisbank.com
Mr. Solanki before15 days my all documents and one amount cheque 15k collected my home regards account open and credit card applied, but this person is not picked my any call, any msg any replied and not returned my all documents. So i want my all documents returned my home, otherwise any types of missus my documents then i will be action this person. Regards - krishna bihari
Mob - [protected]

Was ordering from domino's pizza, while making the payment the amount was debited from my account whilst on the app it showed payment failed. When contacted with merchant they declined to receive any payment. And banks helpline number isn't giving me any option to choose from in order to sort out my query. Kindly process on this complaint asap, looking forward for prompt solution

Dear sir/Mam

Yash Raikundalia
Employee id 93832
Axis bank Amreli
Cso(officer)
[protected]

I have left Axis bank from 30 January 2017.but till date Axis bank not given me my provident fund, experience letter, reliving letter.

Many many times I given in mail and said in phones in Ahmedabad.i given HR name NIRAV SHAH, NITIN SALVE, MANISHA MAM, but no buddy given me perfect answer.till date he said we are trying.manisha Mam told me hr Mumbai not given answer so we are not given answer to you wait for more days.i also told that any documents pending plz tell I will send in urgent.

In that cash no was my fault and 10 months my bonus not credit in my account.and also I have not submit my latter in my new bank.

So kindly do needful on urgent basis.

Thank's

On nov 8 at 4:12 am

Someone used my debit card for making payment

It was a fraudulent transaction

And i given complaint to the bank and customer care

Complaint number :3555 9811

Another complaint number:[protected]

I can see on website after reporting fraudulent transaction in account

I'll receive temporary credit in my account

But i haven't received any credit or sms or any email regarding the complaint

Please tell me what's the status of my complaint?

When will i get my money back?

Credit card fraud happens of rs.15, 179.83 (Usd 235.00)/- on 24th nov 2017 at 10.40.09 p. M through ticket service on that time credit card was with me & i have not share credit card details to anyone include my family members also, at same time i called to customer care and raise a compliant and blocked my credit card, then i got a dispute form through mail from axis bank, so after that i have submitted dispute form to axis bank next day at 9 a. M, and then i got a reply on same day as when a request for fraud investigation is raised it takes a maximum of 30 working days for the entire investigation to be completed.
*
At 1.15 pm on 25th nov 2017 they are again trying to do transaction o[censored]sd 427.05 on axis bank credit card but has been declined for security reasons.
Then again call to customer care they simple said that there is no o. T. P/transaction password required for international transaction.
—
1) after 30 days investigation process i will get money credited are not???
2) after i receive new card is secure or not.

Sir/madam,

I am one of your priority customer for the last about ten years. I am having all my and children deposits account with regular saving fund account with you.

I would like to mentioned here that i was having my home loan account with your bank. But due to non-cooperation of your staff i was constrain to shift it to other bank.

Now six-seven months ago axis bank officials namely mr. Shyam misra, anil hotchandani had approached me for home loan account. They gave me full assurance of best service for the same i agree to them and ready to transfer my home loan from sbi to your bank.

Now again i am surprised to see that the working of the bank officials in a different-way. No body bothered for six/seven and i have to go for pillar to post for having my loan paper processed.

I was astonish to see the un-professional attitude of the official concern. Some of my grievances are as follow :-

A) loan documents are not complied in more than six months where as i have given all the paper required from me.

B) i have requested the term of the loan to be five years but the concern official have done it for seven years for which i compromise and have to agree with the bank.

C) i have given them the insurance bond of bajaj insurance but they insist for new max life insurance. On my clarification they assure me that it will be cancelled later-on and the premium will be refunded to me.

D) the loan was disbursed on 4th oct. 2017 in-spite of my request and subsequent assure by official that it will be disbursed only after my confirmation.

E) on nov.10th instant the emi amount was debited from my account

In this way i was harrassed by the officials time and again and have to incur the financial losses.

Kindly look in to the matter and refund the amount that i have paid in excess of what i was suppose to

1) insurance premium should be refunded to me.

2) first emi amount of rs.24, 634 should also be credited in to my account.

3) interest on loan should be charged from[protected] instead of[protected].

Such pathetic response from the officials of a reputed bank, that too with a priority customers is truly very disappointing.

Kindly take the necessary action and acknowledge.

Dr. Mukta tiwari
[protected]

Its almost a month i am facing to link my aadhaar & account linkage. Every time i inform i used to get a service request number with a confirmation that the issue will be resolved within 2 working days but till date it is not resolved & i am continuously getting sms to link my aadhaar. Last service request number was 35758224 generated on 15.11.2017.
More over i am getting fraud calls to share my otp for aadhaar linkage & when i informed the customer care with some queries they were so reluctant to address them & just wrote a one liner reply.
Its really disgusting to see such unprofessional behavior.

Dear sir
On dated 19/11/2017 from my axis bank saket new delhi act no 10 transactions were done at 4.00 am and rs 4.98 lacs were transferred to other account.
We immediately called customer care, which took long process to verify and close.
On next working date 20/11/2017 we raised and submit all details to bank.
If action is taken immediately by bank /customer care, payment would have been reversed from the account in which transferred. But they have taken in casual and not followed rigorous action to immediate stop payments from the account in which payment transferred,

This shows that bank in these cases feel that they are not concern and let other handle, but we keep money with bank feeling safe and secure.
Please help me to get my hard earned from bank as this is pure case of online fraudulent and bank negligence and slow action.
Please get my amount refund in my account nad help me please.

My name is nelson xalxo, today i recieved a call from axis bank, about (One assist service) i dont know why they have added me for this service even though i don't want it, i think it is not worth for me to have this kind of service as they are charging 1899 for this which is too much for me as a student, so i want axis bank to please remove this service from my account. My relationship no is 3144525. I hope axis bank will sought out my problem.

Sir/madam
I was given a credit card from axis bank.
The executive promised for a free card with good offers. Once the
Card was received it has been charged and offers mentioned were all false.
When i call back the executive she told to do a purchase to waive off the charges.
I made a purchase and now the executive (Ms divya with mobile no [protected])
Is telling to make a purchase more than 10, 000 rs. I called directly to axis
Bank customer care and they said they will never offer free cards on the buzz
Segment which i took. Also they are not ready to resolve the issue by refund
And insisting on new purchases/payback points or upgraded cards. Now the executive has blocked my number and the axis bank customer care is referring that they are not connected to the executive/agency in any manner. Kindly resolve and insist the bank not to make false/fraud offers and mislead people.

Regards
Kishore

I deposited a check cheque of rs. 107615 to bharat nagar, bkc branch on 23rd october 2017. When the cheque was not cleared in normal clearing time (2 to 3 days) then i sent my person to enquire about the same on 31st october 2017, bank person told that your account is showing some gift card account. Due to this, your cheque was not cleared. This is a clear case of deficiency of service from a reputed private bank that when i am sending my person than they are telling the truth but the bank is not bother to inform me even after 8 days.

On november 16, my person collected the cheque and physical return report, wherein my account no. Has wrongly been mentioned. On account of this, my cheque could not be cleared.

This is a clear case of banks negligence, which has put me on loss.