Axis Bank Complaints & Reviews

Hi sir/medam,

This is brahma reddy vadde. I have a axis bank credit card but my mobile no. Not updated the credit card. I compliant the your axis bank employees but your employees are not responding. So many times com raise the compliant but no respond to your side. So please update the my mobile no.

Thanks,

Brahma reddy vadde

[protected]

[protected]@fadstech.com

I have attempted to transfer fund to my brother account number holding account with punjab national nank account number is [protected]
Name - baraiya rajubhai nathabhai
Ifsc - punb 0100300
I but have select wrong bank ifsc code,, i have received a sms - dear sbi upi user, your account is debited inr 5000.0 on date[protected]:39:56 am by upi ref no[protected] successfully and debit from my account but beneficiary not credited,
My (Wrong) transaction detail below
15/11/2017 (Amount - 5000
Upi i'd - [protected]@axisbank
Regi-bank - sbi bank
Payee upi i'd - a/c [protected]
(Wrong) - ifsc - punb 0023800
Transaction i'd - axis mob 78744468
[protected]
1983700
I have want to transfer money my brother acount [protected]
Ifsc code punb
Through axis mobile app. Please resolve my problem and refund my money.

Please find below details

Sender bank details : mohan baraiya
Account no: [protected]
Mobile no.[protected]

Have purchased apple iphone 7 32gb from one of online retailer.
I been charged gst (Cgst+sgst) as 2089.23 respectivly which makes total product price as rs.38999.
I have swiped the transaction thru axis credit card.
I have recieved my statement which includes emi of the phone.
Observed i been charging principal+interest and gst for each emi.

When i have already paid gst amount during purchase of the product, why am being charged again for each emi which would be for next 12months.

Am not able to understand why am charging twice for the single product transaction.

I need complete details re the gst that am enforcing to and need an quick action on the same.

My axis bank account is frozen for the past 30 days and is still not released in spite of me doing all the needful.
I was asked to submit aadhar card and pan card for re - kyc. I submitted the same and the bank officials forwarded the same to the concerned authorities. Still my account is not yet released. I am facing a lot of problems since all my transactions are done through axis bank.
Kindly do the needful.

I have opened my salary account in axis bank 3 months back and i am doing transactions as usual but i am not getting any information on my mobile /email id regarding transactions as and when occurred. So please update my mobile no. And email id to provide me my details on regular basis for all kinds of transactions when happened.

Email id - [protected]@yahoo.com

Mob no. [protected]

Mr. Vinod solanki vasundhra branch gaziabad ([protected]) vinod. [protected]@axisbank.com
Mr. Solanki before15 days my all documents and one amount cheque 15k collected my home regards account open and credit card applied, but this person is not picked my any call, any msg any replied and not returned my all documents. So i want my all documents returned my home, otherwise any types of missus my documents then i will be action this person. Regards - krishna bihari
Mob - [protected]

Was ordering from domino's pizza, while making the payment the amount was debited from my account whilst on the app it showed payment failed. When contacted with merchant they declined to receive any payment. And banks helpline number isn't giving me any option to choose from in order to sort out my query. Kindly process on this complaint asap, looking forward for prompt solution

Dear sir/Mam

Yash Raikundalia
Employee id 93832
Axis bank Amreli
Cso(officer)
[protected]

I have left Axis bank from 30 January 2017.but till date Axis bank not given me my provident fund, experience letter, reliving letter.

Many many times I given in mail and said in phones in Ahmedabad.i given HR name NIRAV SHAH, NITIN SALVE, MANISHA MAM, but no buddy given me perfect answer.till date he said we are trying.manisha Mam told me hr Mumbai not given answer so we are not given answer to you wait for more days.i also told that any documents pending plz tell I will send in urgent.

In that cash no was my fault and 10 months my bonus not credit in my account.and also I have not submit my latter in my new bank.

So kindly do needful on urgent basis.

Thank's

On nov 8 at 4:12 am

Someone used my debit card for making payment

It was a fraudulent transaction

And i given complaint to the bank and customer care

Complaint number :3555 9811

Another complaint number:[protected]

I can see on website after reporting fraudulent transaction in account

I'll receive temporary credit in my account

But i haven't received any credit or sms or any email regarding the complaint

Please tell me what's the status of my complaint?

When will i get my money back?

Credit card fraud happens of rs.15, 179.83 (Usd 235.00)/- on 24th nov 2017 at 10.40.09 p. M through ticket service on that time credit card was with me & i have not share credit card details to anyone include my family members also, at same time i called to customer care and raise a compliant and blocked my credit card, then i got a dispute form through mail from axis bank, so after that i have submitted dispute form to axis bank next day at 9 a. M, and then i got a reply on same day as when a request for fraud investigation is raised it takes a maximum of 30 working days for the entire investigation to be completed.
*
At 1.15 pm on 25th nov 2017 they are again trying to do transaction o[censored]sd 427.05 on axis bank credit card but has been declined for security reasons.
Then again call to customer care they simple said that there is no o. T. P/transaction password required for international transaction.
—
1) after 30 days investigation process i will get money credited are not???
2) after i receive new card is secure or not.

Sir/madam,

I am one of your priority customer for the last about ten years. I am having all my and children deposits account with regular saving fund account with you.

I would like to mentioned here that i was having my home loan account with your bank. But due to non-cooperation of your staff i was constrain to shift it to other bank.

Now six-seven months ago axis bank officials namely mr. Shyam misra, anil hotchandani had approached me for home loan account. They gave me full assurance of best service for the same i agree to them and ready to transfer my home loan from sbi to your bank.

Now again i am surprised to see that the working of the bank officials in a different-way. No body bothered for six/seven and i have to go for pillar to post for having my loan paper processed.

I was astonish to see the un-professional attitude of the official concern. Some of my grievances are as follow :-

A) loan documents are not complied in more than six months where as i have given all the paper required from me.

B) i have requested the term of the loan to be five years but the concern official have done it for seven years for which i compromise and have to agree with the bank.

C) i have given them the insurance bond of bajaj insurance but they insist for new max life insurance. On my clarification they assure me that it will be cancelled later-on and the premium will be refunded to me.

D) the loan was disbursed on 4th oct. 2017 in-spite of my request and subsequent assure by official that it will be disbursed only after my confirmation.

E) on nov.10th instant the emi amount was debited from my account

In this way i was harrassed by the officials time and again and have to incur the financial losses.

Kindly look in to the matter and refund the amount that i have paid in excess of what i was suppose to

1) insurance premium should be refunded to me.

2) first emi amount of rs.24, 634 should also be credited in to my account.

3) interest on loan should be charged from[protected] instead of[protected].

Such pathetic response from the officials of a reputed bank, that too with a priority customers is truly very disappointing.

Kindly take the necessary action and acknowledge.

Dr. Mukta tiwari
[protected]

Its almost a month i am facing to link my aadhaar & account linkage. Every time i inform i used to get a service request number with a confirmation that the issue will be resolved within 2 working days but till date it is not resolved & i am continuously getting sms to link my aadhaar. Last service request number was 35758224 generated on 15.11.2017.
More over i am getting fraud calls to share my otp for aadhaar linkage & when i informed the customer care with some queries they were so reluctant to address them & just wrote a one liner reply.
Its really disgusting to see such unprofessional behavior.

Dear sir
On dated 19/11/2017 from my axis bank saket new delhi act no 10 transactions were done at 4.00 am and rs 4.98 lacs were transferred to other account.
We immediately called customer care, which took long process to verify and close.
On next working date 20/11/2017 we raised and submit all details to bank.
If action is taken immediately by bank /customer care, payment would have been reversed from the account in which transferred. But they have taken in casual and not followed rigorous action to immediate stop payments from the account in which payment transferred,

This shows that bank in these cases feel that they are not concern and let other handle, but we keep money with bank feeling safe and secure.
Please help me to get my hard earned from bank as this is pure case of online fraudulent and bank negligence and slow action.
Please get my amount refund in my account nad help me please.

My name is nelson xalxo, today i recieved a call from axis bank, about (One assist service) i dont know why they have added me for this service even though i don't want it, i think it is not worth for me to have this kind of service as they are charging 1899 for this which is too much for me as a student, so i want axis bank to please remove this service from my account. My relationship no is 3144525. I hope axis bank will sought out my problem.

Sir/madam
I was given a credit card from axis bank.
The executive promised for a free card with good offers. Once the
Card was received it has been charged and offers mentioned were all false.
When i call back the executive she told to do a purchase to waive off the charges.
I made a purchase and now the executive (Ms divya with mobile no [protected])
Is telling to make a purchase more than 10, 000 rs. I called directly to axis
Bank customer care and they said they will never offer free cards on the buzz
Segment which i took. Also they are not ready to resolve the issue by refund
And insisting on new purchases/payback points or upgraded cards. Now the executive has blocked my number and the axis bank customer care is referring that they are not connected to the executive/agency in any manner. Kindly resolve and insist the bank not to make false/fraud offers and mislead people.

Regards
Kishore

I deposited a check cheque of rs. 107615 to bharat nagar, bkc branch on 23rd october 2017. When the cheque was not cleared in normal clearing time (2 to 3 days) then i sent my person to enquire about the same on 31st october 2017, bank person told that your account is showing some gift card account. Due to this, your cheque was not cleared. This is a clear case of deficiency of service from a reputed private bank that when i am sending my person than they are telling the truth but the bank is not bother to inform me even after 8 days.

On november 16, my person collected the cheque and physical return report, wherein my account no. Has wrongly been mentioned. On account of this, my cheque could not be cleared.

This is a clear case of banks negligence, which has put me on loss.

Dear sir,
I have requested regarding my net secure mode activation and updating my international contact number but i haven't get any proper solution. Without net secure mode activation i can't made a transaction. So please solve my problems. And one more thing please advice can i convert my savings account to nri because i am working in overseas (Singapore).

My name is sukhdeep kaur and my email id is [protected]@gmail.com
Name mr abhishek running account in axis bank and his account number is [protected] and ifsc code is utib0002049.
I wanted loan and he demands 2500 first for the loan processing and i send him that money by paytm and then he demands 5490 and i subit on 31-10-17 with reference number[protected]. Then they demand more and i denied to send money. They said we will back your money if you dont want to get loan. Now the person is not picking my phone and name of the firm is styam finance please help me how can i get money back from this person i have only this account number and i am student.

Had cancelled a flight ticket on goibibo and they had refunded the amount from their end and they gave the reference of all the details.
Request id [protected]
Payu id [protected]
Amount 5128.00
Requested time[protected]:05:09
Bank arn[protected].
I called axis bank customer care some 30 times they tell me draft a mail. I try to send a mail and the mail says email not registered. But my internet banking app also shows the same id.
Am not getting the refund at all in how many ever ways i try.
Pathetic banking service.
Please dont opt this bank for any thing

Hi,

On 5th nov'2017 i have initiated a fund transfer of rs 1500 to "paytm mobile solution pvt ltd." but the amount was neither received by "paytm" nor it has been refunded back in to back account.

I have been following it up with both the parties axis bank and paytm since 5th nov'2017 but none of the parties are providing sufficient and adequate information to me even after sending numerous email to both the parties.

On 17th nov'2017 it was paytm who responded back with a concrete information regarding the transaction (Order# [protected]).
Paytm query no (S).
42289828
42292779
43071527

Response from paytm to me:
"hello sayyad,

This is regarding your concern registered with us under the order [protected]

We regret to inform you that the bank could not process this transaction and hence it is failed. However, in case your money got deducted from your bank account, your bank would credit the same into your account within 14 working days as per their timelines/policy.

For further clarification or in case of a delay, you may reach out to your bank customer care."

I have also forwarded the response to customer. [protected]@axisbank.com after receiving this mail response axis bank customer support team responded

Response from axis bank customer support to me:

"dear mr. Azmat,

Please accept our apologies for the delay in responding to your query on bill payment refund not received.

As per the confirmation received from our concerned team, i would like to inform you that user voluntarily added the amount to your paytm cash wallet. Kindly check and confirm the same.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Call charges applicable as per your service provider) on[protected] or[protected].

Best regards,
Esther rani d
Customer support
Axis bank"

My response to axis bank customer support:
"hi esther,

I think the paytm statement and the mail sent to you with different subject line is sufficient for you to resolve the issue.

Please do the needful asap as already more than 2 weeks have been passed without any fruitful outcome.

Please do let me know if any thing else is also required from my end.

Regards,
Sayyad azmat hussain
[protected]"

They agreed that transaction has been failed and amount should be refunded back to my account.

Response of axis bank customer support to me:

"dear mr. Azmat,

Sorry for the delay in resolving your query.

We have already raised a request for your query and the reference number for the same is 36004358. Your request is under process and we will get back to you with an update at the earliest.

We require your patience and co-operation.

Best regards,
Lakshmi mounika velala
Customer support
Axis bank

On querying again with axis bank customer support i get to know that paytm has added the failed transaction amount back to my paytm wallet.

I am also attaching my current paytm wallet statement.

Please do the needful and help me out in getting my refund of amount 1500 rs.

Thanks and regards,
Sayyad azmat hussain
Mob: [protected]
Email:[protected]@gmail.com