Axis Bank Complaints & Reviews

Respected sir/madam,
Today 16/11/17 i got a rs 20000 self cheque from s muktar garments a/c no [protected] and went to near by axis banks andul branch whose ifsc number is utib 0000 874 near about 11.30 am and standing on line, when my terms came the cashier told me that i must have to provide my identity proof card, i tried to convince them that right now i have no id proof with me please give me the money because i was came from south sankrail which is 7 km from the branch but the cashier did not accept my prayer. I came back to my home and take the election commission card and make xerox of it and attach it with the cheque and again standing on line at 1 pm near about. The cashier was giving me 10 rs notes 20 bundles of rs 20000, i repeatedly praying to her please do not give me 20 bundles of 10 rupees bundles because i had to go near by bankra fabrics wholesale market to purchase fabric so how i could i carry those 20 bundles? Is it possible sir? Then the cashier threatening me that if i did not accept those 20 bundles then i have to wait until 3 pm to get 100 rs note or else go to the manager:s office and ask him about the payments. I went to the managers room and asked him as mentioning sir please do some thing i was waiting to long and the cashier threatening me to wait until 3 pm. Then manager told me that he has nothing to do with this problem. I shouted for a while i am accepting my fault due long harassment i was loos my control, i beg apology but the manager mr aninda sarkar by himself went to the cashier cabin and ordered her not to make payment me. One person sitting at his office threatening me to bit in the office if i uttered any single word. He threatening me to forcefully he will wipe out me from the branch if i did not leave the branch.
No sir my question is where is my fault?
Why they were harassing me so long?
Why they were threatening me for physical abuse?
I am asking you to check the cc tv footages from 11.20 am to 2 pm then you will find the main story whether i am telling the truth or i am telling lie. This type of manager like mr aninda sarkar the cashier and the unknown person is ruining the fame of axis bank and harassing us. Please ask any of andul branch ifsc code: utib 0000 874 about their customer satisfaction about the services provided by those staffs and manager mr aninda sarkar who are appointed for giving service not ruining the fame of axis bank.
My request is please check the cc tv footage and take strong action against them. I am attaching the photo copy of that cheqe and my id card.
Thanking you
Sekh bella
S/o late sekh rabiyal
Sankrail-20
South sankrail
Sadar howrah
Pin-711302
West bengal
Phone - [protected]

Sir,
Yesterday 15/11/2017 at 11am i made a withdrawal payment by aeps (Adhar enabled payment system).
But due to network error the request was not proceed but the withdrawal payment of rs-10000/- (Ten thousand) is deducted from my bank account and not refunded back.
As earlier i send mails to your customer care but they are not giving me any type of solution.
I also contact to your branch (Aburoad, rajasthan) but your employees don't want to handle this situation.

My salary account is in your bank, and this type of misbehaving will effect to your bank's prestige,
So please sir solve my problem and give my deducted amount back in my bank account.
My bank account details are given below-
A/c name-pankaj kumar
A/c-number-[protected]
Branch-aburoad, sirohi, rajasthan
Transaction date-15/11/2017

Hello,

I am priti from asia handlooms pvt. Ltd. Having a current account at your bank. I wanted to issue a letter from axis bank regarding our drawback account at custom. From the last 7 days i am chasing the employees of the bank for the same. But they are so busy that they are always making an excuse. They people are not serious about anything. We have to export asap and we have to submit the letter at custom. Pathetic service from axis bank..

This is to inform you that there was fraud transaction from my axis bank credit card of rs 17500 /- on 17th sept 2016.
On the same day i have logged complaint to the customer care of axis bank regarding the same
I have submitted fir copy along with covering letter with all the details to my main branch i. E. Ashoka niketan, new delhi mentioning fraud transaction from credit card and dispute id is[protected] which bank gave me. I received mail from nodal officer (Anubhooti negi) on 5th jan 2017 that my case has been accepted by insurance team and temporary credit was made to my credit card so that credit card statement is not generated for that month.
Now again axis bank made debit to my account stating that case is not accepted and new bank statement was generated in aug of amount rs 17711/-
I request you to look into this as soon as possible otherwise i have to raise this in consumer forum.

Hello,

I am honor of axis bank credit card but due in retrchment and because of this i'm unable to pay my bill.

Recovery agencies came to my perents house and torment my family members and told they will take away assets for recovery. Also they said they scolding them said police will forcefully take all of you to jail (Recovery agent came on bike on which police is written). He also scolding in name of 11 months old baby.

Can you please help me with this??

Regards,
Vaishal

One unknown person made friendship with me and demanded money from me (Miss damiyanthi, kuwait mobile :[protected] and gave me axis bank ac : [protected] - i transferred to him around kwd 8000/- equivalent to around 18 lakhs indian rupees. All the receipts with me. Now he disappeared. No reply. Please try to trace him and hand him police and intimate me.

My company opened a salary account in axis bank in june 2015 i worked there around a year & later on there was no credit of salary so it was automatically converted to savings account.

Since past 6 or 8 months i was not actively using the account & minimum account balance was also less than 10, 000 so i was charged around ₹600 & later on my balance went in negative as i was not using this account as i'm pursuing my masters. So currently it has gone to -1500 (Negative). I visited my nearest branch & requested them to waive off atleast the negative balance charges as i wish to close my account. But they refuse to waive of the charges.

I wish to close the account now.

Let me start with use of word harassment, this is simply harassment of customer who is being with this bank from last 10 years,

Let me explain the situation,

- around end of last year i have converted my existing salary/saving account to nro account in order to do that i have couriered lots of documents which should fulfill all the kyc
Requirements. Why my kyc didn't updated at that time that i really don't know.

- in process of kyc, i submitted same set of documents which i used while opening/converting it nro account, the visa was expired at the time of application to convert resident to nro also, how you guys converted it to sbnro if the document was not clear in first place.

- around 3-4 months ago i return to india to renew my visa and travel back to usa, however due to some personal problems i cancelled my visa renewal plan and re-joined my india branch, i reached to branch and submitted to change my account type to resident form with all required documents. I have also submitted kyc form with all required documents.

I have two kids and one is around 3 years old and second one is just six month old, you have to understand how my family is surviving without access to my own hard earn money which i can't use because of your pity rules and worst, slow customer support system.

Bankers are more interested in suggesting investment option and ready to send hours on this rather than helping customers to solve there issue related to banking, isn't it amazing!

I am really tired by visiting and contacting over phone to branch so many times to solve this issue, and i don't want to continue keeping account in axis bank, please help me to initiate process to clouser of my account and return my money back as soon as possible.

Frustrated, helpless and unhappy customer,
Rajesh ramesh khamitkar

Dear sir,

This is to inform that i had made the payment of my icici credit card bill from my axis bank savings a/c on 13th nov.2017 at 3.43 pm for the amount of rs.22, 423.00 through net banking. I have checked with icici credit card department, the payment is still not credited in the a/c.

Pls. Find attached the screen shot of e receipt for payment made through net banking. Kindly confirm at the earliest that the payment is made. Also let me know by what time the payment made through net banking is credited in the a/c.

Regards,
Bhavesh godbole

Mob:[protected]

I, vikas kumar upadhyay having a/c no. [protected].
In this account my debit transaction are blocked from 01.11.2011by bank after submission of kyc document. When i talk to customer care execute they told that my kyc are not updated but when i visit to home branch my kyc are updated.
I have face problem in my day to day banking transaction. I got fed with negotiation between branch and customer care.
Please solve my problem earliest.

Hello,

I have a savings bank (Acc no. [protected]) at axis bank, andul branch. I had applied for a ppf account on 20th october with an initial application amount t of 1000. Still it has not been activated. Many times my father, aged 72 visited them to enquire the status, every time they told it was under process. After so many days has gone in between i enquired about the same from shakespear sarani branch, kolkata, which is a ppf authorized branch. They are telling, 'it is unusual that it has not yet been activated, may be your application has some problem of documentation etc. Your branch should have told you before. It should not take above 5 working days to get a ppf account approved'.

This is very disturbing for me that for this simple reason, the branch has made my father move after them. I do not want to make any ppf account with you, following this nuisance. Please ensure i get my initiation amount (Rs 1000) credited back to my account.

Do the needful at earliest. And if you do not have the right to interfere in this matter then at least tell me where should i write about this to get the redressal.

Thanks.

Partha pratim bose

I received a call from axis bank they told me this is for card protection service. With out my permission they debited rs. 1899 from my account. When asked at axis bank branch they told me this is another service.. So we cant help u and gave me a toll-free number
When spoke on the tollfree number the representative told she can deactivate the service but can;t assure me the refund.

Request to please deactivate the service and refund the amount to my account.

Hi,
1) i had opened an account in axis bank in 2014 and while opening the account, i have been told that i need to maintain 10000rs quartly and there is no charges for my account. I am not using the account for the transaction for last year and maintaining the same amount but suddenly in oct, i noticed that bank is deducting amc (~50 pm) from april, 2017 without any notification. My aim to maintain 10000 to avoid any charges but in...

Hi

My name is dheeraj kumar

Dear sir /maidam

Axis bank ltd...

Plz update my payment.

Not credit my account or beneficiary account other bank dena bank.
Amount -6500 since pending[protected]

My account no - [protected]
My register mo no - [protected]
Customer id[protected]

Below mentioned the payment screen shot and axis wallet screen shot

Kindly help to me

Regards
Dheeraj kumar
Mo -[protected]

Dear sir
My name is sudhir saxena my personal loan number is pprxxxxxxxxx630817. I lost my business 1yrs back in demoterization totally lose i start to search the job. I am facing big financial problem that time and able to deposit my emi on time time but every one month 2month i deposit little amount to continue now is 2 emi break amount 7000 approx date 14-11/2017 i got a call from axis bank [protected] and[protected] the officer...

Dear team,

I don’t what is your team doing, are the making fool to customer. Axis bank had issued revised sanction letter dated on 26th sept 2017. And they also deducted cersai charge from my account on 25th oct 2017.

Axis bank also get agreement 2nd time signed in oct17. Still my loan is not getting disbursed. Are making fool to customer and wasting time for documentation.

Previously case was sanctioned on 25th feb 2017. Still case has not been disbursed.

I had processed loan through satse finsol (Jayendra gohil). And my was loan was approved for rs. 19l / 120m. I had request to dsa to reduce my emi rs 20k, what they had offered emi of rs 23, 557/-.

Jayendrabhai gohil had discussed with sm mr chintan desai, even i had called mr chintan desai for the same, first time he had picked the call and said we are processing the same. But they have not bothered to reply or not picking the call. Is this kind of service we are giving to your customer, which had only applied for loan, then what will be your reply when the case will get disbursed. I was interested take car loan from axis bank, but looking after this treatment with customer. I will have to take loan from other financial institute.

Worst service had been given by axis bank...

I am also working with finance and but we believe in tat and customer satisfaction.

I am a hdfc bank customer & tried to withdraw rs.8000/- from axis bank atm no. Twcw14492 at jkk trust building, vattamalai, komarapalayam, namakkal dt, tn around morning 7.07 am, but the transaction was declined as timedout message, but the amount of rs.8, 000/- was deducted from my account with out receipt of cash.

Transaction ref. No. 9734 with narration eaw-405988xxxxxx6286-twcw1449-namakkal.

I have alredy wirte to hdfc bank

Pls look in to it & do the needful action

Thanks & regards
Manivel m
[protected]

I have made imps transaction on 13th nov 2017 for the amount rs.4000 from my axis account to gp parsik bank. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
Counting it as one more worst experience with axis bank.
I contacted axis bank customer care, but no use.

Axis bank account no: [protected]

Name : S.UTHAYAKUMAR
My Account No [protected]
PL - PPR[protected]

PPR[protected] there was a pending 4, 48, 648.00 and recently axis executive contacted me and offered 11.9 rate interest based on repayment history, i'm interested to go 3 lack further but
now they put 20% rate of interest this was completely against my willingness.
Pl solve.

There was some amount debited from my account which of total 1036.38 rs on 14th october 2017 and 599 rs on 11th november 2017 even i am not using my demat account which is linked to my account by you without my approval please revert the amount which is deducted and cancel an unnecessary demat account or else i will raise this concern with an ombudsman. How can you attach unnecessary accounts without informing customers.