Axis Bank Complaints & Reviews

Dear sir,
I have requested regarding my net secure mode activation and updating my international contact number but i haven't get any proper solution. Without net secure mode activation i can't made a transaction. So please solve my problems. And one more thing please advice can i convert my savings account to nri because i am working in overseas (Singapore).

My name is sukhdeep kaur and my email id is [protected]@gmail.com
Name mr abhishek running account in axis bank and his account number is [protected] and ifsc code is utib0002049.
I wanted loan and he demands 2500 first for the loan processing and i send him that money by paytm and then he demands 5490 and i subit on 31-10-17 with reference number[protected]. Then they demand more and i denied to send money. They said we will back your money if you dont want to get loan. Now the person is not picking my phone and name of the firm is styam finance please help me how can i get money back from this person i have only this account number and i am student.

Had cancelled a flight ticket on goibibo and they had refunded the amount from their end and they gave the reference of all the details.
Request id [protected]
Payu id [protected]
Amount 5128.00
Requested time[protected]:05:09
Bank arn[protected].
I called axis bank customer care some 30 times they tell me draft a mail. I try to send a mail and the mail says email not registered. But my internet banking app also shows the same id.
Am not getting the refund at all in how many ever ways i try.
Pathetic banking service.
Please dont opt this bank for any thing

Hi,

On 5th nov'2017 i have initiated a fund transfer of rs 1500 to "paytm mobile solution pvt ltd." but the amount was neither received by "paytm" nor it has been refunded back in to back account.

I have been following it up with both the parties axis bank and paytm since 5th nov'2017 but none of the parties are providing sufficient and adequate information to me even after sending numerous email to both the parties.

On 17th nov'2017 it was paytm who responded back with a concrete information regarding the transaction (Order# [protected]).
Paytm query no (S).
42289828
42292779
43071527

Response from paytm to me:
"hello sayyad,

This is regarding your concern registered with us under the order [protected]

We regret to inform you that the bank could not process this transaction and hence it is failed. However, in case your money got deducted from your bank account, your bank would credit the same into your account within 14 working days as per their timelines/policy.

For further clarification or in case of a delay, you may reach out to your bank customer care."

I have also forwarded the response to customer. [protected]@axisbank.com after receiving this mail response axis bank customer support team responded

Response from axis bank customer support to me:

"dear mr. Azmat,

Please accept our apologies for the delay in responding to your query on bill payment refund not received.

As per the confirmation received from our concerned team, i would like to inform you that user voluntarily added the amount to your paytm cash wallet. Kindly check and confirm the same.

In case you have any other queries you can visit us at www.axisbank.com/support or call us (Call charges applicable as per your service provider) on[protected] or[protected].

Best regards,
Esther rani d
Customer support
Axis bank"

My response to axis bank customer support:
"hi esther,

I think the paytm statement and the mail sent to you with different subject line is sufficient for you to resolve the issue.

Please do the needful asap as already more than 2 weeks have been passed without any fruitful outcome.

Please do let me know if any thing else is also required from my end.

Regards,
Sayyad azmat hussain
[protected]"

They agreed that transaction has been failed and amount should be refunded back to my account.

Response of axis bank customer support to me:

"dear mr. Azmat,

Sorry for the delay in resolving your query.

We have already raised a request for your query and the reference number for the same is 36004358. Your request is under process and we will get back to you with an update at the earliest.

We require your patience and co-operation.

Best regards,
Lakshmi mounika velala
Customer support
Axis bank

On querying again with axis bank customer support i get to know that paytm has added the failed transaction amount back to my paytm wallet.

I am also attaching my current paytm wallet statement.

Please do the needful and help me out in getting my refund of amount 1500 rs.

Thanks and regards,
Sayyad azmat hussain
Mob: [protected]
Email:[protected]@gmail.com

Dear sir/madam,

Please refer below neft payment erroneously initiated by our customer/branch to wrong beneficiary account no. Instead of correct beneficiary account no
We request you to kindly return the funds to our remitter account at the earliest. Kindly mark a lien to the account for the said amount till the reversal of the funds and confirm to us accordingly.

Rtgs utr no./
Neft txn ref. No.
Date of txn
Sender ifsc
Sender acc. No.
Correct
Bene. Ifsc
Correct bene.
Acc. No.
Incorrect bene.
Acc. No.
Bene. Acc. Name
Amount
Axmb[protected]
04.09.2017
Utib0002762
[protected]
Barb0sikagr
[protected]
[protected]
Machala
15000

name haresh gurshani
customer id[protected]
account number [protected]
mobile number [protected]
i am very much regret to inform you that even though sufficient
balance in account bank authorities did not debit rs. 4000 from my
account from september to november
As my rd is auto debit from my account rs 4000 from september to november was not debit from your account for rd when i call on 21-11-17 toll free number complaint number 35989304 was told that difference of 12220 will be credited in my account when again i call on 22-11-17 toll free number madam said that from september to november rs 4000 was not debit from your account for rd because of insufficient balance i told madam that sufficient balance was there in my account on dated 08-09-17 my balance is rs. 101096 on dated 06-10-17 my balance is rs.116788 on dated 06-11-17 my balance is rs. 87097.95 now i am suffering this second time for insufficient balance refer my below mail because of rs.12220 my budget is imbalance rd account was open that i will received rs. 49000 for payment now because of bank mistake is am loss or rs.12000

I am having privilege bank account no.[protected] in axis bank. I applied for credit card under neo scheme (Waiveoff card charges). But the axis bank send me card : named as neo and vistara. And now they are asking for the credit card fees on vistara. I appoach the customer care to block my vistara card and waive off the charges because i didnt apply for that card, but they are not responding. Please help.

Hi team,

The loan wasn’t got passes on 10.11.2017 from my account, since I had 150 short fall in my account. And also I was out of town, hence I was not aware about that I had short fall.

However, Axis representative reach and insist me to pay the loan amount along with the late payment charge (Rs.590) on 14.11.2017. Since, the extra charge has already been deducted from my account. I paid only the loan amount on 18.11.2017.

And also I could again see another extra charge been taken from account (Rs 590) on 20.11.2017. Moreover, when I checked with customer care, they confirmed that still I have to pay the extra charge and also i m getting the message stating that i still have to pay. It is so frustrating me for charging me this much and push to the extend of why did i took loan in axis bank.

And there is no action on this issue . Im a working woman, getting n number of calls and if this issue is not been solved, i will take legal action i dont have proper explanation and also im getting lot of calls a day. Please do solve this issue ASAP

Not sure, how many times should I pay the late payment charger. Could you please check and let me know the status.

Regards
Saranya
[protected]

I have taken home loan of rs.29 lac from axis bank and same disbursed on 25th, september, 2017. I should receive 1000 points as mentioned on website (https://www.axisbank.com/edge-loyalty-rewards/loans) slab 2 of new home loan disbursement. But i did not received points yet.

I have active prime salary account in axis bank and also si enabled for my home loan from the same account.

I have complained and emailed many times from 2 months now but axis bank not getting resolve issue and generating new service request every time. My last service request of said complaint is: 35516074, which still under process as per them from month now.

Loan ac: phr[protected]

Thank you,
Hardiksinh gohil.

Dear
Axis bank team
We provied very poor servies...
I rajib kumar pallai open a salary account in 8 th nov
This inst kit no is - 056895
But toady 23 nov my account does not open & due to falut of axis bank i am unabel to take our salary...

Plz look out the issue...

Regards
Sourav sao
[protected]

My name is tejash kamble,
I got call today from axis one assist (23/11/2017) to tell me about their services. They explained me the services but i refused to take their services, still money (Rs.1899/-) got debited from my account.

I tried calling to customer care number[protected] but they told me account is not yet activated and i have to wait for 48 hours to activate it, then they can do the further procedure.
Please don't do these types of fraudulence and
Please refund the money as soon as possible.

Dear sirs

I made one imps fund transfer (40, 000 rs) to my mother's account (Hdfc) today, reference id
[protected] it is showing the status as suspect. I just want to convey that the transaction is legitimate and this is not the first time i am transferring money to my mother account in hdfc, so please clear the above transaction.

Do email me for any further queries or questions.

Yesterday i received a call from axis bank and they explained about some benifits of a t m card. I told them that i received the card with welcome kit three months bank but they said still you receive a kit for the facilities just explained. I said ok.
After few minutes i received a message of that rs.1899 debited to my account. They never informed me about the payment. I think this is cheating.

Please do the needful.

Thank you
Rohith aksha
Ph [protected]

My axis bank account no [protected]

Hey this is pooja singh i just issue a credit card againest my fd this month approx 2 weeks ago but that card is not working for online transctions when i talk to your coustomer support that guy told me to verify my card on visa verified by axis bank this web page but when i do same i face an unexpected error. I told him again your guys that i am having an error on this they told me do same after 3 hours. Since last one week i call your customers service that all guys told me use after 3 hour use after one hour yur card will be activate after few minutes. Told me the # person use credit card for withdrawing money from atm all person take credit card for online transction shopping etc but i cant do that and u guys making fool of person this is such a wrost bank experience ever now i want to remove from this bank and give a advice to all online viewer stay away from this bank there services are not bad they are no 1 bad in market

I was boking ticket on irctc connect app 18-nov-2017 but the amount was debited from my account & the ticket was not booked. The amount is not refunded till now. I was trying to book tatkal tickets through irctc connect app for nagpur - pune garibrath express. There was also not any confirmation from irctc for this issue. I also registered complaint at axis bank but there was no response.

Hi,

My name is jadimenu venkata sai krishna chaitanya. I have received a call from axis bank day before yesterday. I just don't want the subscription and please cancel my subscription for my axis master card.

My relationship no. Is 3122878

Please decativate it and refund my [protected]@1899.

I am waiting for confirmation of deactivation of this service and also refund the money @1899.

Hello,

My a/c no. : [protected]

I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

"your request has failed during processing. Cheque book facility is not available for this type of lien reason code reference id[protected] for future communication."
Reference id[protected] for future communication.

I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

Now i am thinking to close this account.. Very poor service.

How it can be resolve now?
A/c no. : [protected]

My mobile number is not updating from 1 month above many of times i came to bank bankers fill the form and imform me within 2 working days your mobile number will be updated but after that nothing change because of this i can't generate my debit card pin i want to complaint on bankers. I am so unsatisfied about that please take some serious action to bankers

So i have initiated a neft transfer of fund rs 23500 from my axis bank saving account to indian overseas bank. Even after48 hours, money has not been created to beneficiaries account. Already contacted axis bank customer through email and toll-free number but no result.

Not received any message from axis bank that amount is credit to beneficiaries, only message i have received is saying the money is deducted from account.

Transaction date and time : 20th nov 2017 at 12:30 pm

Sir main apne credit card jiska number h ([protected]) se 5000 rupee 16/07/2017 ko time11.55 pm par paytm wallet jiska mobile number h ([protected]) me add kar raha tha lekin yeh paise paytm wallet me add nahi hue aur mere credit card se cut gye jiske baad maine credit card costomer care par complaint bhi ki uske baad axis bank card ne mere card me 5000 rupee daal diye. Lekin 21-11-17 ko axis bank ne mujhe 5000 rupee pay karne ka order de diya. Aur kaha ki isme humari koi galti nahi h. Paytm ki galti h. Please help me.