Axis Bank Complaints & Reviews

Address: 411062

Dear sir/madam,

Please refer below neft payment erroneously initiated by our customer/branch to wrong beneficiary account no. Instead of correct beneficiary account no
We request you to kindly return the funds to our remitter account at the earliest. Kindly mark a lien to the account for the said amount till the reversal of the funds and confirm to us accordingly.

Rtgs utr no./
Neft txn ref. No.
Date of txn
Sender ifsc
Sender acc. No.
Correct
Bene. Ifsc
Correct bene.
Acc. No.
Incorrect bene.
Acc. No.
Bene. Acc. Name
Amount
Axmb[protected]
04.09.2017
Utib0002762
[protected]
Barb0sikagr
[protected]
[protected]
Machala
15000

Axis Bank customer support has been notified about the posted complaint.

Nov 24, 2017

Updated by Vijay Phulpagar I have orderly complained number is. 33201226 please follow and tell me

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name haresh gurshani
customer id[protected]
account number [protected]
mobile number [protected]
i am very much regret to inform you that even though sufficient
balance in account bank authorities did not debit rs. 4000 from my
account from september to november
As my rd is auto debit from my account rs 4000 from september to november was not debit from your account for rd when i call on 21-11-17 toll free number complaint number 35989304 was told that difference of 12220 will be credited in my account when again i call on 22-11-17 toll free number madam said that from september to november rs 4000 was not debit from your account for rd because of insufficient balance i told madam that sufficient balance was there in my account on dated 08-09-17 my balance is rs. 101096 on dated 06-10-17 my balance is rs.116788 on dated 06-11-17 my balance is rs. 87097.95 now i am suffering this second time for insufficient balance refer my below mail because of rs.12220 my budget is imbalance rd account was open that i will received rs. 49000 for payment now because of bank mistake is am loss or rs.12000

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I am having privilege bank account no.[protected] in axis bank. I applied for credit card under neo scheme (Waiveoff card charges). But the axis bank send me card : named as neo and vistara. And now they are asking for the credit card fees on vistara. I appoach the customer care to block my vistara card and waive off the charges because i didnt apply for that card, but they are not responding. Please help.

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Address: Chennai, Tamil Nadu, 600088

Hi team,

The loan wasn’t got passes on 10.11.2017 from my account, since I had 150 short fall in my account. And also I was out of town, hence I was not aware about that I had short fall.

However, Axis representative reach and insist me to pay the loan amount along with the late payment charge (Rs.590) on 14.11.2017. Since, the extra charge has already been deducted from my account. I paid only the loan amount on 18.11.2017.

And also I could again see another extra charge been taken from account (Rs 590) on 20.11.2017. Moreover, when I checked with customer care, they confirmed that still I have to pay the extra charge and also i m getting the message stating that i still have to pay. It is so frustrating me for charging me this much and push to the extend of why did i took loan in axis bank.

And there is no action on this issue . Im a working woman, getting n number of calls and if this issue is not been solved, i will take legal action i dont have proper explanation and also im getting lot of calls a day. Please do solve this issue ASAP

Not sure, how many times should I pay the late payment charger. Could you please check and let me know the status.

Regards
Saranya
[protected]

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Address: 380054

Website: www.axisbank.com/edge-loyalty-rewards/loans

I have taken home loan of rs.29 lac from axis bank and same disbursed on 25th, september, 2017. I should receive 1000 points as mentioned on website (https://www.axisbank.com/edge-loyalty-rewards/loans) slab 2 of new home loan disbursement. But i did not received points yet.

I have active prime salary account in axis bank and also si enabled for my home loan from the same account.

I have complained and emailed many times from 2 months now but axis bank not getting resolve issue and generating new service request every time. My last service request of said complaint is: 35516074, which still under process as per them from month now.

Loan ac: phr[protected]

Thank you,
Hardiksinh gohil.

Axis Bank customer support has been notified about the posted complaint.

Nov 23, 2017

Updated by Hardiksinh Gohil My home loan account no.: phr[protected]

I have taken home loan (Floating rate) under account as mentioned above of amount rs.29, 00, 000 for the 30 years tenure at the rate of interest 8.35%.

My first emi paid towards loan account on monday, 6th, nov, 2017 of rs.21, 991.in which principal amount credited is rs.1, 425 while interest was rs.20, 566.

But according to emi calculation method, principal should consider rs.1812 and interest should consider rs.20179 (See here: http://bit.ly/2yJSIuu) from total emi amount of rs.21991. And the same way other emi should pay towards my loan account as shown in calculation link.

In my emi schedule also, which i received in courier (See attachment: page01. Jpg), the principal amount and interest amount varies (Up and down payments towards principal) into every emi rather than incremental principal and decrements in interest in each cycle as shown in the link above.

Another issue is as per the agreement my loan will paid back in 360 emi of rs. 21991 (See attachment: welcome-letter. Jpg). Obviously, calculated based on loan amount, roi and tenure agreement using standard emi calculation method.
But in the emi schedule i received, the last emi is of rs. 39, 426 (See attachment: page11. Jpg). How, when emi amount already calculated considering loan amount, rate of interest and tenure?

Hence, on completion of emi schedules total payment i pays according schedule is:
Rs. 79, 34, 195 (Principal rs. 29, 00, 000 + interest rs. 50, 34, 195)
But it should be:
Rs. 79, 16, 738 (Principal rs. 29, 00, 000 + interest rs. 50, 16, 738)
According online axis loan emi calculator (See attached: axis-online-emi-calc. Png) or any other calculator available online including link i shared above.

So, in short, two point (1) emi should comprise principal amount according link i shared and (2) no emi should greater than rs. 21, 991 in 360 emis schedule.

Expecting clear and complete answer and resolution.

Regards,
Hardiksinh gohil.

Jun 05, 2018

Updated by Hardiksinh Gohil This is never updated. Still not received resolution.

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Address: Sundargarh, Odisha, 769012

Dear
Axis bank team
We provied very poor servies...
I rajib kumar pallai open a salary account in 8 th nov
This inst kit no is - 056895
But toady 23 nov my account does not open & due to falut of axis bank i am unabel to take our salary...

Plz look out the issue...

Regards
Sourav sao
[protected]

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Address: Raigad, Maharashtra, 410209

My name is tejash kamble,
I got call today from axis one assist (23/11/2017) to tell me about their services. They explained me the services but i refused to take their services, still money (Rs.1899/-) got debited from my account.

I tried calling to customer care number[protected] but they told me account is not yet activated and i have to wait for 48 hours to activate it, then they can do the further procedure.
Please don't do these types of fraudulence and
Please refund the money as soon as possible.

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Dear sirs

I made one imps fund transfer (40, 000 rs) to my mother's account (Hdfc) today, reference id
[protected] it is showing the status as suspect. I just want to convey that the transaction is legitimate and this is not the first time i am transferring money to my mother account in hdfc, so please clear the above transaction.

Do email me for any further queries or questions.

Nov 25, 2017

Complaint marked as Resolved

Transaction was cleared within 1 day

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P

prasad93

from Hyderabad, Telangana

Nov 23, 2017

My name is g sree ranga prasad.my account number is [protected] I have booked train ticket on october 21 and ticket has cancelled Transaction id:[protected]
Amount not received. Irctc is telling that we have refunded the amount. Till now axis bank is not credited to my amount . refundable amount is 415

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Address: 575007

Yesterday i received a call from axis bank and they explained about some benifits of a t m card. I told them that i received the card with welcome kit three months bank but they said still you receive a kit for the facilities just explained. I said ok.
After few minutes i received a message of that rs.1899 debited to my account. They never informed me about the payment. I think this is cheating.

Please do the needful.

Thank you
Rohith aksha
Ph [protected]

My axis bank account no [protected]

Axis Bank customer support has been notified about the posted complaint.

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C

chingkhulai

from Vadodara, Gujarat

Nov 23, 2017

Hello, i have received an application no.[protected] please activate my account

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Address: Kanpur, Uttar Pradesh, 208012

Hey this is pooja singh i just issue a credit card againest my fd this month approx 2 weeks ago but that card is not working for online transctions when i talk to your coustomer support that guy told me to verify my card on visa verified by axis bank this web page but when i do same i face an unexpected error. I told him again your guys that i am having an error on this they told me do same after 3 hours. Since last one week i call your customers service that all guys told me use after 3 hour use after one hour yur card will be activate after few minutes. Told me the # person use credit card for withdrawing money from atm all person take credit card for online transction shopping etc but i cant do that and u guys making fool of person this is such a wrost bank experience ever now i want to remove from this bank and give a advice to all online viewer stay away from this bank there services are not bad they are no 1 bad in market

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Address: Nagpur, Maharashtra, 441002

I was boking ticket on irctc connect app 18-nov-2017 but the amount was debited from my account & the ticket was not booked. The amount is not refunded till now. I was trying to book tatkal tickets through irctc connect app for nagpur - pune garibrath express. There was also not any confirmation from irctc for this issue. I also registered complaint at axis bank but there was no response.

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Hi,

My name is jadimenu venkata sai krishna chaitanya. I have received a call from axis bank day before yesterday. I just don't want the subscription and please cancel my subscription for my axis master card.

My relationship no. Is 3122878

Please decativate it and refund my [protected]@1899.

I am waiting for confirmation of deactivation of this service and also refund the money @1899.

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A

[email protected]

Nov 23, 2017

Hi Team, I got a fraud call.Where I had been frauded PleasefindbelowAttachment.

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Address: Varanasi, Uttar Pradesh, 221002

Website: www.axisbank.com

Hello,

My a/c no. : [protected]

I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

"your request has failed during processing. Cheque book facility is not available for this type of lien reason code reference id[protected] for future communication."
Reference id[protected] for future communication.

I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

Now i am thinking to close this account.. Very poor service.

How it can be resolve now?
A/c no. : [protected]

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A

Arshi123

from Varanasi, Uttar Pradesh

Nov 27, 2017

A/c no. : [protected]

Still No Solution to request for cheque book from Internet banking, even i have applied from Home branch on 23rd Nov. 2017 for New cheque book, but No solution, Don't know how Axix bank staff working to solve problem and provide solution.

A/c no. : [protected]

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N

Neeta Kumari

from Noida, Uttar Pradesh

Sep 28, 2018

Your Request has failed during processing. Cheque Book facility is not available for this type of Lien Reason Code
Reference ID[protected] for future communication.
E-Receipt FOR
CHEQUE BOOK REQUEST
Account:NEETA KUMARI-[protected]
No. Of Leaves:20

I am experiencing same kind of issue.Don't know even it is too old problem not addressed till date.

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Axis Bank Customer Care's response, Sep 28, 2018

Verified Support

Hi, we request you to visit your branch and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.

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My mobile number is not updating from 1 month above many of times i came to bank bankers fill the form and imform me within 2 working days your mobile number will be updated but after that nothing change because of this i can't generate my debit card pin i want to complaint on bankers. I am so unsatisfied about that please take some serious action to bankers

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Address: Kolkata, West Bengal, 700078

So i have initiated a neft transfer of fund rs 23500 from my axis bank saving account to indian overseas bank. Even after48 hours, money has not been created to beneficiaries account. Already contacted axis bank customer through email and toll-free number but no result.

Not received any message from axis bank that amount is credit to beneficiaries, only message i have received is saying the money is deducted from account.

Transaction date and time : 20th nov 2017 at 12:30 pm

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Address: New Delhi, Delhi, 110092

Sir main apne credit card jiska number h ([protected]) se 5000 rupee 16/07/2017 ko time11.55 pm par paytm wallet jiska mobile number h ([protected]) me add kar raha tha lekin yeh paise paytm wallet me add nahi hue aur mere credit card se cut gye jiske baad maine credit card costomer care par complaint bhi ki uske baad axis bank card ne mere card me 5000 rupee daal diye. Lekin 21-11-17 ko axis bank ne mujhe 5000 rupee pay karne ka order de diya. Aur kaha ki isme humari koi galti nahi h. Paytm ki galti h. Please help me.

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Address: Mumbai City, Maharashtra, 401107

I made a upi transaction but the time got over i want a returen for that, i did only one ticket but

Accidentally two payments... My upi is [protected]@upi,

Pls reply fast
The upi transaction id is[protected]

This is the id of the wrong transaction

And the ticket transaction id is [protected]

But this ticket is confirmed

You have been made two payments but one of them is mistakenly done

Please refund my money
All the irctc numbers are unreachable or unavailable or not exist
I have this last way to complaint about this... If there is some other way
Pls reply fast

Axis Bank customer support has been notified about the posted complaint.

Nov 22, 2017

Updated by Ansh Vyas abhishek kumar g19602 called me and asked my card number and my otp

Nov 22, 2017

Updated by Ansh Vyas i think that was a fraud call i m not giving my otp to anyone

Nov 22, 2017

Updated by Ansh Vyas guy called me with this phone number [protected]

Nov 22, 2017

Updated by Ansh Vyas [protected]

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D

deepak.bothra2

from Noida, Uttar Pradesh

Nov 22, 2017

A netsecure device arrived at my door and than after some day my account debited with 1180 rs as a consolidated charges for this device now axis bank is refusing to help me and saying that i ordered this device but i did't .

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Address: Hooghly, West Bengal

I want to withdraw money from my account through my check but while it's execution certain problems are occurring and i cannot withdraw my money. I asked help from my branch bank but the person who is in charge of it is continuously ignoring my problem. I am in urgent need of the money but due do this problem i am in great despair, please do hear my request and help me get through this terrible problem. I thereby request you to help me regarding my problem.

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Address: 560078

Hello,

My name is pabolu balasai and my pan no is amfpp7954d, i never had any credit card with your bank. However, i have purchased my cibil report recently and surprised to see default amount with axis bank with the credit card no # [protected].

I want you guys to investigate and resolve it at the earliest as it is affecting my cibil score. You can contact me on my mobile +91-[protected] for any additional information required.

Regards,
Pabolu balasai
+91-[protected]

Mar 27, 2018

Complaint marked as Resolved

it is not resolved and the credit institutions are still showing my name in their records and the credit card is still showing active in Credit Mantri website. Please remove this in respective places.

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Dear sir,

This is following the discussion had on 27/10/2017 regarding the above. I had discussed with one of your representatives regarding the dispute in the credit card transaction.

From the sms messages received by me on my registered mobile no [protected], i had made two purchases on 26/10/2017 and 17/10/2017 which is not correct. No purchases have been made on my card xx4144 by me, in fact, i have not even requested for any credit card. Appears that your system had automatically generated and such spurious purchases were made.

These incorrect messages were highlighted to you through your toll-free number on 27/10/2017 and you have blocked my card declining any further transactions. This information received via sms dated 27/10/2017 reg no 35043787.

Subsequent to this, you had also asked me to submit a cardholder dispute form which is attached herewith and should reach the above mail id within 20 days. Today is the 10th day after the discussions had with your representative.

Kindly look into this matter and cancel the above faulty transactions made by somebody on my card.

Thanks,

K viswanathan

Axis Bank Complaints & Reviews

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