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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 393

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K
kapilashokyadav
Nov 23, 2017
Resolved
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Resolved

Dear sirs

I made one imps fund transfer (40, 000 rs) to my mother's account (Hdfc) today, reference id
[protected] it is showing the status as suspect. I just want to convey that the transaction is legitimate and this is not the first time i am transferring money to my mother account in hdfc, so please clear the above transaction.

Do email me for any further queries or questions.
Nov 25, 2017
Complaint marked as Resolved 
Transaction was cleared within 1 day
Axis Bank customer support has been notified about the posted complaint.
My name is g sree ranga prasad.my account number is [protected] I have booked train ticket on october 21 and ticket has cancelled Transaction id:[protected]
Amount not received. Irctc is telling that we have refunded the amount. Till now axis bank is not credited to my amount . refundable amount is 415

suspect imps fund transfer - Comment #2927315 - Image #0
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    R
    Rohith Aksha
    from Palwal, Haryana
    Nov 23, 2017
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    Address: 575007

    Yesterday i received a call from axis bank and they explained about some benifits of a t m card. I told them that i received the card with welcome kit three months bank but they said still you receive a kit for the facilities just explained. I said ok.
    After few minutes i received a message of that rs.1899 debited to my account. They never informed me about the payment. I think this is cheating.

    Please do the needful.

    Thank you
    Rohith aksha
    Ph [protected]

    My axis bank account no [protected]
    Axis Bank customer support has been notified about the posted complaint.
    Hello, i have received an application no.[protected] please activate my account

    forcibly deducted amount for a product - Comment #2927311 - Image #0
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      R
      rajbala devi
      from Jodhpur, Rajasthan
      Nov 23, 2017
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      Address: Kanpur, Uttar Pradesh, 208012

      Hey this is pooja singh i just issue a credit card againest my fd this month approx 2 weeks ago but that card is not working for online transctions when i talk to your coustomer support that guy told me to verify my card on visa verified by axis bank this web page but when i do same i face an unexpected error. I told him again your guys that i am having an error on this they told me do same after 3 hours. Since last one week i call your customers service that all guys told me use after 3 hour use after one hour yur card will be activate after few minutes. Told me the # person use credit card for withdrawing money from atm all person take credit card for online transction shopping etc but i cant do that and u guys making fool of person this is such a wrost bank experience ever now i want to remove from this bank and give a advice to all online viewer stay away from this bank there services are not bad they are no 1 bad in market
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Mohammad Saif 417
        from Mumbai, Maharashtra
        Nov 22, 2017
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        Address: Nagpur, Maharashtra, 441002

        I was boking ticket on irctc connect app 18-nov-2017 but the amount was debited from my account & the ticket was not booked. The amount is not refunded till now. I was trying to book tatkal tickets through irctc connect app for nagpur - pune garibrath express. There was also not any confirmation from irctc for this issue. I also registered complaint at axis bank but there was no response.
        +1 photos
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          C
          Chaitanya Jadimenu
          from Hyderabad, Telangana
          Nov 22, 2017
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          Hi,

          My name is jadimenu venkata sai krishna chaitanya. I have received a call from axis bank day before yesterday. I just don't want the subscription and please cancel my subscription for my axis master card.

          My relationship no. Is 3122878

          Please decativate it and refund my [protected]@1899.

          I am waiting for confirmation of deactivation of this service and also refund the money @1899.
          Axis Bank customer support has been notified about the posted complaint.
          Hi Team, I got a fraud call.Where I had been frauded PleasefindbelowAttachment.

          deactivation of one assist service and refund the money. - Comment #2927278 - Image #0
          deactivation of one assist service and refund the money. - Comment #2927278 - Image #1
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            A
            Arshi123
            from Varanasi, Uttar Pradesh
            Nov 22, 2017
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            Address: Varanasi, Uttar Pradesh, 221002
            Website: www.axisbank.com

            Hello,

            My a/c no. : [protected]

            I have tried many times to request online (Internet banking) for "cheque book" and every time its failed, on screen i m getting message...

            "your request has failed during processing. Cheque book facility is not available for this type of lien reason code reference id[protected] for future communication."
            Reference id[protected] for future communication.

            I don't know why i m getting this error, its really painful to go every time branch which is located far to me,

            Now i am thinking to close this account.. Very poor service.

            How it can be resolve now?
            A/c no. : [protected]
            Axis Bank customer support has been notified about the posted complaint.
            A/c no. : [protected]

            Still No Solution to request for cheque book from Internet banking, even i have applied from Home branch on 23rd Nov. 2017 for New cheque book, but No solution, Don't know how Axix bank staff working to solve problem and provide solution.

            A/c no. : [protected]
            Your Request has failed during processing. Cheque Book facility is not available for this type of Lien Reason Code
            Reference ID[protected] for future communication.
            E-Receipt FOR
            CHEQUE BOOK REQUEST
            Account:NEETA KUMARI-[protected]
            No. Of Leaves:20

            I am experiencing same kind of issue.Don't know even it is too old problem not addressed till date.
            Axis Bank Customer Care's response, Sep 28, 2018
            Verified Support
            Hi, we request you to visit your branch and our executive will assist you. Sorry for the trouble. Regards, Team Axis Bank.
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              D
              Deepak Malha
              from Delhi, Delhi
              Nov 22, 2017
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              My mobile number is not updating from 1 month above many of times i came to bank bankers fill the form and imform me within 2 working days your mobile number will be updated but after that nothing change because of this i can't generate my debit card pin i want to complaint on bankers. I am so unsatisfied about that please take some serious action to bankers
              Axis Bank customer support has been notified about the posted complaint.
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                P
                PranayPandey
                from Kolkata, West Bengal
                Nov 22, 2017
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                Address: Kolkata, West Bengal, 700078

                So i have initiated a neft transfer of fund rs 23500 from my axis bank saving account to indian overseas bank. Even after48 hours, money has not been created to beneficiaries account. Already contacted axis bank customer through email and toll-free number but no result.

                Not received any message from axis bank that amount is credit to beneficiaries, only message i have received is saying the money is deducted from account.

                Transaction date and time : 20th nov 2017 at 12:30 pm
                Axis Bank customer support has been notified about the posted complaint.
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                  VAKILKandhla
                  from Delhi, Delhi
                  Nov 22, 2017
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                  Address: New Delhi, Delhi, 110092

                  Sir main apne credit card jiska number h ([protected]) se 5000 rupee 16/07/2017 ko time11.55 pm par paytm wallet jiska mobile number h ([protected]) me add kar raha tha lekin yeh paise paytm wallet me add nahi hue aur mere credit card se cut gye jiske baad maine credit card costomer care par complaint bhi ki uske baad axis bank card ne mere card me 5000 rupee daal diye. Lekin 21-11-17 ko axis bank ne mujhe 5000 rupee pay karne ka order de diya. Aur kaha ki isme humari koi galti nahi h. Paytm ki galti h. Please help me.
                  +1 photos
                  Axis Bank customer support has been notified about the posted complaint.
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                    A
                    Ansh Vyas
                    from Mumbai, Maharashtra
                    Nov 22, 2017
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                    Address: Mumbai City, Maharashtra, 401107

                    I made a upi transaction but the time got over i want a returen for that, i did only one ticket but

                    Accidentally two payments... My upi is [protected]@upi,

                    Pls reply fast
                    The upi transaction id is[protected]

                    This is the id of the wrong transaction

                    And the ticket transaction id is [protected]

                    But this ticket is confirmed

                    You have been made two payments but one of them is mistakenly done

                    Please refund my money
                    All the irctc numbers are unreachable or unavailable or not exist
                    I have this last way to complaint about this... If there is some other way
                    Pls reply fast
                    Axis Bank customer support has been notified about the posted complaint.
                    Nov 22, 2017
                    Updated by Ansh Vyas
                    abhishek kumar g19602 called me and asked my card number and my otp
                    Nov 22, 2017
                    Updated by Ansh Vyas
                    i think that was a fraud call i m not giving my otp to anyone
                    Nov 22, 2017
                    Updated by Ansh Vyas
                    guy called me with this phone number [protected]
                    Nov 22, 2017
                    Updated by Ansh Vyas
                    [protected]
                    A netsecure device arrived at my door and than after some day my account debited with 1180 rs as a consolidated charges for this device now axis bank is refusing to help me and saying that i ordered this device but i did't .
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                      S
                      Sumita Aich
                      from Kolkata, West Bengal
                      Nov 22, 2017
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                      Address: Hooghly, West Bengal

                      I want to withdraw money from my account through my check but while it's execution certain problems are occurring and i cannot withdraw my money. I asked help from my branch bank but the person who is in charge of it is continuously ignoring my problem. I am in urgent need of the money but due do this problem i am in great despair, please do hear my request and help me get through this terrible problem. I thereby request you to help me regarding my problem.
                      Axis Bank customer support has been notified about the posted complaint.
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                        B
                        balasaip
                        from Bengaluru, Karnataka
                        Nov 21, 2017
                        Resolved
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                        Resolved

                        Address: 560078

                        Hello,

                        My name is pabolu balasai and my pan no is amfpp7954d, i never had any credit card with your bank. However, i have purchased my cibil report recently and surprised to see default amount with axis bank with the credit card no # [protected].

                        I want you guys to investigate and resolve it at the earliest as it is affecting my cibil score. You can contact me on my mobile +91-[protected] for any additional information required.

                        Regards,
                        Pabolu balasai
                        +91-[protected]
                        +1 photos
                        Mar 27, 2018
                        Complaint marked as Resolved 
                        it is not resolved and the credit institutions are still showing my name in their records and the credit card is still showing active in Credit Mantri website. Please remove this in respective places.
                        Axis Bank customer support has been notified about the posted complaint.
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                          1
                          1959viswa
                          from Coimbatore, Tamil Nadu
                          Nov 21, 2017
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                          Dear sir,

                          This is following the discussion had on 27/10/2017 regarding the above. I had discussed with one of your representatives regarding the dispute in the credit card transaction.

                          From the sms messages received by me on my registered mobile no [protected], i had made two purchases on 26/10/2017 and 17/10/2017 which is not correct. No purchases have been made on my card xx4144 by me, in fact, i have not even requested for any credit card. Appears that your system had automatically generated and such spurious purchases were made.

                          These incorrect messages were highlighted to you through your toll-free number on 27/10/2017 and you have blocked my card declining any further transactions. This information received via sms dated 27/10/2017 reg no 35043787.

                          Subsequent to this, you had also asked me to submit a cardholder dispute form which is attached herewith and should reach the above mail id within 20 days. Today is the 10th day after the discussions had with your representative.

                          Kindly look into this matter and cancel the above faulty transactions made by somebody on my card.

                          Thanks,

                          K viswanathan
                          +1 photos
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                            G
                            gopikisjore
                            from Bengaluru, Karnataka
                            Dec 1, 2017
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                            Address: Bangalore, Karnataka, 560076

                            Hello,

                            We are unable to surrender Credit cards and unnecessarily getting charged month on month.

                            Kindly do the needful my no [protected].

                            My credit card number : [protected] & [protected].

                            None of the Axis Bank personnel are helping us and the Customer care is also not responding properly.

                            None of the Branch people are o[censored]se.
                            Axis Bank customer support has been notified about the posted complaint.
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                              T
                              TALLURU RANGA Vinod
                              from Hyderabad, Telangana
                              Nov 21, 2017
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                              Address: 500013

                              Hi harish anand,

                              Please acknowledge and respond immediately.

                              Sorry to say again and wasting your time as well as my time.

                              Please take action or i will give police complaint as well as legally i will proceed if
                              Misbehaved with my family members or raising his voice in residential apartment whatever
                              Way he has done with me from morning even when i am in office.

                              Please let me know when i have taken this card and till now every month how much i have
                              Paid on immediate basis — this is my request

                              This mail will be treated as evidence of harassment and embarrassment.

                              I have again received calls and sms from person (I donot know his name) with below mobile number:

                              Calls i have received @ [protected] with below times:

                              13.17 pm
                              13.05 pm
                              09.57 am
                              09.55 am
                              09.53 am

                              Sms i have received with below message @ [protected]:

                              I am coming u r home arrange the payment inr 10700/-
                              (So called... Xxxx person morning said me i have to pay inr 800/- as pending dues)

                              If i am in office and what he will do by sending this message and going to
                              My home.

                              Even though he is performing his duties but that must be in proper way whatever customer
                              Said — he has to update for pending dues but not like this type of harassment

                              At this moment i am not having single np to pay for your card and as he was
                              Threatened me to pay immediately.
                              — i will not pay until i will receive my next month salary which is after 5th of next month (December-2017).

                              Axis bank has to wait till then because this month i have already done inr 2500/- basing on my feasibility (Please go through below mail for more details if you still not read my earlier mail which i have send to after reaching office)

                              Please acknowledge and respond immediately.
                              Axis Bank customer support has been notified about the posted complaint.
                              Hello,

                              I am getting worst response from Axis bank, chirala branch and roaming to your bank from last two years for getting my amount which was deducted amount from my account without processing loan.

                              Please respond to [protected]
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                                S
                                sanjayg.patel
                                from Delhi, Delhi
                                Nov 21, 2017
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                                Address: 380061

                                Hi sir/support tean,

                                I am writing this complaint after long waiting for getting a response from axis bank help desk and from bank, however still my issue is not resolved yet.
                                My account is freeze condition since 20 days and also my one fd was mutuared on 10th november but still not credited mutarity amount to my account.

                                Hence i visited the branch for same. They advised me to fill kyc form which i have filled same day, bank staff said it will get unfreeze within 2-3 days but 20 days have passed but my account is not active yet.

                                Last week bank stauff told that i have name mismatch in kyc document (Like middel name write in short in bank account) and full name in kyc proof.

                                They also add request for change name in bank account as per pan card but still my account is not activated after 20 days.

                                I visited branch 12 times and 4 email conversion with support desk of email but the ask me to wait and they doesn't have any proper response or reasone for it.

                                My reqest number : 35919931, 35991512, 35991290

                                I will be highly thankful.

                                Branch: chandlodiya
                                Mob no: [protected]

                                Stay positive,
                                Mamta patel
                                Axis Bank customer support has been notified about the posted complaint.
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                                  R
                                  rekha singh tjs
                                  from Delhi, Delhi
                                  Nov 21, 2017
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                                  Address: Kota, Rajasthan, 324009

                                  Ref.: agree# ucr[protected]/customer id[protected]

                                  Sir,

                                  The undersigned we had bought a innova car on 2016. This said vehicle was bought on loan finance, the loan finance at the time of negotiation was said to be 3.54 lakhs, and accordingly the vehicle was procured. It is with regret to state that when the loan amount was transferred in our account, the amount was just 3 lakhs, the emi was supposed to have been fixed on the amount sanctioned, it is with deep regret to state that after making honest payment of the emi mentioned, why is a customer being totured to pay for an amount not sanctioned. The amount of 3.54 is now a ghost in nature as only 3 lakhs were sanctioned and emi fixed accordingly.

                                  It is requested to kindly have the necessary correction made in your financial records and not pester a customer for amount not given

                                  Thanking you, in earnest anticipation.

                                  Secretary,
                                  Rekha singh
                                  Tjs society of education. Kota
                                  [protected]
                                  Date : 18/11/2017
                                  Axis Bank customer support has been notified about the posted complaint.
                                  As i have my account no. [protected] which is salary account and im suffering from problem of consolidation charges plus 18% service tax. Every month my amount got deducted near about 400 rs per month and no one is giving me specific reason ..solve it ASAP either i have to take some other action or help from RBI.
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                                    N
                                    nishat fatma
                                    from Pune, Maharashtra
                                    Nov 21, 2017
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                                    Address: 411030
                                    Website: www.axisbank.com

                                    I have made imps transaction (17nov2017) for the amount of 2000 from my axis a/c to united bank of india account & my second transaction (19nov2017) for the amount of 600 from my axis debit card transaction to irctc. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirements of money. I request u pls coordinate with bank escalate this issue.
                                    My axis a/c no. [protected]
                                    Branch: sinhagad road parvati pune 411030
                                    +1 photos
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Nov 13, 2017
                                    Rajesh Kunchala's response
                                    i contacted with coustmer service but no one responding.its a long process
                                    Nov 22, 2017
                                    Updated by nishat fatma
                                    Dear sir / mam

                                    I have made imps transaction (17 nov 2017) for the amount of 2000 from my axis account to united bank of india account & my second transaction (19 nov 2017) for the amount of 600 from my axis debit card transaction to (Indian railway catering & tourism corporation) irctc. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money.

                                    I request you please coordinate with bank escalate this issue.
                                    I contacted axis bank customer care, but no use.

                                    My axis bank account no. [protected]
                                    My current a/c is [protected] in Jambusar (Gujarat) branch. I have application for starting Internet banking and credit card before almost 45 days but it was not started yet. And not getting satisfied answer in your branch so please help about to solve this issue. Thank you.
                                    Dear sir, yesterday around 9o clock i withdrawl money from axis atm near aphb colony with my axis atm card.but ducted the money from my acount but iam not reciverd from atm mechine.like 200 and 200 two times.
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                                      O
                                      Omprakash Rengarajan
                                      Nov 21, 2017
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                                      axis bank nro account frozen/blocked for a month

                                      My axis bank account is frozen for the past 20 days and is still not released in spite of me doing all the needful.
                                      Kindly study the below sequence of actions taken by me and the nri customer service support in this issue.
                                      Hence i am unable to pay my home installment for the month of november until now which has to be paid on 5th of every month.
                                      Now the bank is charging me interest on a daily basis due to non-payment...
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                                      A
                                      aamaity
                                      from Kolkata, West Bengal
                                      Nov 21, 2017
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                                      I received a call yesterday, the 20th of november, 2017, from one assist, where they "claimed" they are calling from axis bank (To keep me interested, i suppose), and they started confirming my details, and telling me about some protection plan. After the call, an amount of inr 1899 was debited from my account, without my approval.

                                      I do not want this plan and demand immediate action to be taken to refund the money back to my account, and to deactivate this plan at the earliest.

                                      My name is aaruni maity, and the relationship number provided by one assist is 3122818.

                                      Attached is a screenshot of the message i received from axis bank about the amount being debited.
                                      +1 photos
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