Axis Bank Complaints & Reviews

My company opened a salary account in axis bank in june 2015 i worked there around a year & later on there was no credit of salary so it was automatically converted to savings account.

Since past 6 or 8 months i was not actively using the account & minimum account balance was also less than 10, 000 so i was charged around ₹600 & later on my balance went in negative as i was not using this account as i'm pursuing my masters. So currently it has gone to -1500 (Negative). I visited my nearest branch & requested them to waive off atleast the negative balance charges as i wish to close my account. But they refuse to waive of the charges.

I wish to close the account now.

Let me start with use of word harassment, this is simply harassment of customer who is being with this bank from last 10 years,

Let me explain the situation,

- around end of last year i have converted my existing salary/saving account to nro account in order to do that i have couriered lots of documents which should fulfill all the kyc
Requirements. Why my kyc didn't updated at that time that i really don't know.

- in process of kyc, i submitted same set of documents which i used while opening/converting it nro account, the visa was expired at the time of application to convert resident to nro also, how you guys converted it to sbnro if the document was not clear in first place.

- around 3-4 months ago i return to india to renew my visa and travel back to usa, however due to some personal problems i cancelled my visa renewal plan and re-joined my india branch, i reached to branch and submitted to change my account type to resident form with all required documents. I have also submitted kyc form with all required documents.

I have two kids and one is around 3 years old and second one is just six month old, you have to understand how my family is surviving without access to my own hard earn money which i can't use because of your pity rules and worst, slow customer support system.

Bankers are more interested in suggesting investment option and ready to send hours on this rather than helping customers to solve there issue related to banking, isn't it amazing!

I am really tired by visiting and contacting over phone to branch so many times to solve this issue, and i don't want to continue keeping account in axis bank, please help me to initiate process to clouser of my account and return my money back as soon as possible.

Frustrated, helpless and unhappy customer,
Rajesh ramesh khamitkar

Dear sir,

This is to inform that i had made the payment of my icici credit card bill from my axis bank savings a/c on 13th nov.2017 at 3.43 pm for the amount of rs.22, 423.00 through net banking. I have checked with icici credit card department, the payment is still not credited in the a/c.

Pls. Find attached the screen shot of e receipt for payment made through net banking. Kindly confirm at the earliest that the payment is made. Also let me know by what time the payment made through net banking is credited in the a/c.

Regards,
Bhavesh godbole

Mob:[protected]

I, vikas kumar upadhyay having a/c no. [protected].
In this account my debit transaction are blocked from 01.11.2011by bank after submission of kyc document. When i talk to customer care execute they told that my kyc are not updated but when i visit to home branch my kyc are updated.
I have face problem in my day to day banking transaction. I got fed with negotiation between branch and customer care.
Please solve my problem earliest.

Hello,

I have a savings bank (Acc no. [protected]) at axis bank, andul branch. I had applied for a ppf account on 20th october with an initial application amount t of 1000. Still it has not been activated. Many times my father, aged 72 visited them to enquire the status, every time they told it was under process. After so many days has gone in between i enquired about the same from shakespear sarani branch, kolkata, which is a ppf authorized branch. They are telling, 'it is unusual that it has not yet been activated, may be your application has some problem of documentation etc. Your branch should have told you before. It should not take above 5 working days to get a ppf account approved'.

This is very disturbing for me that for this simple reason, the branch has made my father move after them. I do not want to make any ppf account with you, following this nuisance. Please ensure i get my initiation amount (Rs 1000) credited back to my account.

Do the needful at earliest. And if you do not have the right to interfere in this matter then at least tell me where should i write about this to get the redressal.

Thanks.

Partha pratim bose

I received a call from axis bank they told me this is for card protection service. With out my permission they debited rs. 1899 from my account. When asked at axis bank branch they told me this is another service.. So we cant help u and gave me a toll-free number
When spoke on the tollfree number the representative told she can deactivate the service but can;t assure me the refund.

Request to please deactivate the service and refund the amount to my account.

Hi,
1) i had opened an account in axis bank in 2014 and while opening the account, i have been told that i need to maintain 10000rs quartly and there is no charges for my account. I am not using the account for the transaction for last year and maintaining the same amount but suddenly in oct, i noticed that bank is deducting amc (~50 pm) from april, 2017 without any notification. My aim to maintain 10000 to avoid any charges but in...

Hi

My name is dheeraj kumar

Dear sir /maidam

Axis bank ltd...

Plz update my payment.

Not credit my account or beneficiary account other bank dena bank.
Amount -6500 since pending[protected]

My account no - [protected]
My register mo no - [protected]
Customer id[protected]

Below mentioned the payment screen shot and axis wallet screen shot

Kindly help to me

Regards
Dheeraj kumar
Mo -[protected]

Dear sir
My name is sudhir saxena my personal loan number is pprxxxxxxxxx630817. I lost my business 1yrs back in demoterization totally lose i start to search the job. I am facing big financial problem that time and able to deposit my emi on time time but every one month 2month i deposit little amount to continue now is 2 emi break amount 7000 approx date 14-11/2017 i got a call from axis bank [protected] and[protected] the officer...

Dear team,

I don’t what is your team doing, are the making fool to customer. Axis bank had issued revised sanction letter dated on 26th sept 2017. And they also deducted cersai charge from my account on 25th oct 2017.

Axis bank also get agreement 2nd time signed in oct17. Still my loan is not getting disbursed. Are making fool to customer and wasting time for documentation.

Previously case was sanctioned on 25th feb 2017. Still case has not been disbursed.

I had processed loan through satse finsol (Jayendra gohil). And my was loan was approved for rs. 19l / 120m. I had request to dsa to reduce my emi rs 20k, what they had offered emi of rs 23, 557/-.

Jayendrabhai gohil had discussed with sm mr chintan desai, even i had called mr chintan desai for the same, first time he had picked the call and said we are processing the same. But they have not bothered to reply or not picking the call. Is this kind of service we are giving to your customer, which had only applied for loan, then what will be your reply when the case will get disbursed. I was interested take car loan from axis bank, but looking after this treatment with customer. I will have to take loan from other financial institute.

Worst service had been given by axis bank...

I am also working with finance and but we believe in tat and customer satisfaction.

I am a hdfc bank customer & tried to withdraw rs.8000/- from axis bank atm no. Twcw14492 at jkk trust building, vattamalai, komarapalayam, namakkal dt, tn around morning 7.07 am, but the transaction was declined as timedout message, but the amount of rs.8, 000/- was deducted from my account with out receipt of cash.

Transaction ref. No. 9734 with narration eaw-405988xxxxxx6286-twcw1449-namakkal.

I have alredy wirte to hdfc bank

Pls look in to it & do the needful action

Thanks & regards
Manivel m
[protected]

I have made imps transaction on 13th nov 2017 for the amount rs.4000 from my axis account to gp parsik bank. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
Counting it as one more worst experience with axis bank.
I contacted axis bank customer care, but no use.

Axis bank account no: [protected]

Name : S.UTHAYAKUMAR
My Account No [protected]
PL - PPR[protected]

PPR[protected] there was a pending 4, 48, 648.00 and recently axis executive contacted me and offered 11.9 rate interest based on repayment history, i'm interested to go 3 lack further but
now they put 20% rate of interest this was completely against my willingness.
Pl solve.

There was some amount debited from my account which of total 1036.38 rs on 14th october 2017 and 599 rs on 11th november 2017 even i am not using my demat account which is linked to my account by you without my approval please revert the amount which is deducted and cancel an unnecessary demat account or else i will raise this concern with an ombudsman. How can you attach unnecessary accounts without informing customers.

Axis bank has blocked my nri account with out any notice, after contacting the customer care i was asked to submit kyc documents. Even after submitting documents till now after one week the account is not unblocked. Customer care people does not have any knowledge about the process, after contacting my home branch on phone through several attempts, nri services manager says they have not received my docs. After asking him to check my email correctly, he found the docs.

Axis bank customer service is very worst. No response even after contacting personally.

Sir/madam

I am unable to make payment of 150 canadian dollars as application fee to canada university.
In this regard the secreen shot is attached for ready reference.

Kindly do the needful at the earliest.

From :-
Amarjit singh saini
R/o a-27, sham nagar, new delhi-18
Mobile no. [protected]
Email address : mr. [protected]@gmail.com
Email address : mr. [protected]@hotmail.com

Current account id[protected]Prime forex). This morning around 9.40, i visited your atm in hanumanthnagar, bengaluru to withdraw cash using debit card. I used the 2nd machine. Since there was no cash, i used 1st machine. Inserted debit card, entered amount and entered pin. The machine started counting cash and after a few seconds, the cash outlet flap opened. But the cash did not come out. Then the display showed that the transaction was successful.

Later i checked the statement of accounts. Our current account is debited rs. 20, 000/-.

Since the machine has not dispensed the cash of rs. 20, 000/- we request you to check and reverse the transaction.

Greetings,

I have made imps transaction on th november 2017 for the amount rs.7100 from my axis account to icici bank (Kidzee tolygunj, kolkata, west bengal) and transaction status is still show suspect. The amount got debited from my account but the beneficiary account is not credited. Then again i made a transfer of rs7100 as neft and for that transaction status is showing success.. I request you please coordinate with bank to escalate this issue and get me refund the first rs7100.

Axis bank account no: [protected]

Dear sir,
Axis bank officer mr amol phadke warli branch. My last credit card month payment issue.. So communication mr amol told me plz pay to credit card payment any interest & charges reconciliation statement next month.. So will pay credit card bill.. And this nothing reconciliation added this amount.. Axis bank officer. Mr amol phadke he lie me and my block list he added plz help me mr amol phadke contact no.[protected]. Plz solve this matter. Don't ignored.. Axis bank officer layer mr amol phadke...

Regards
Axis bank credit card customer
Rupesh shivaji botkundale
[protected]

Dear sir / madam,
I'm prakash thakur

My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
I am totally disappointed with this one assist.
I want return my money...

Regards
Prakash thakur

M - [protected]
Email - [protected]@gmail.com