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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 397

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A
anupam26
Nov 14, 2017
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Address: Pune, Maharashtra, 411001

Hi... My emi had bounced on 6 th nov despite balance being in my savings account.

Secondly i had already paid emi on 8th nov by cash in axis bank through cash. I have the receipt and the message of amount being deposited in my loan account no ppr[protected].

However i have been repeatedly receiving from messages from axis bank for emi. Also today emi was re-run and thus it got bounced again.

Kindly resolve the issue. I don't want my cibil to get a hit at any cost.
Axis Bank customer support has been notified about the posted complaint.
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    K
    kumar57suresh
    Nov 14, 2017
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    All sudden without any pre-intimation axis bank did the debit freeze on my account. I called the branch manager and he advised to do insta service to confirm kyc. After did that also for one week, the account is still in debit freeze.

    Really it is a very worst dealing with axis bank. Raised queries, called customer support, registered complaints with nodal office, branch head., etc but of no use to resolve the issue. Service number 35613649
    Axis Bank customer support has been notified about the posted complaint.
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      T
      tarakeer
      from Nathdwara, Rajasthan
      Nov 14, 2017
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      Address: Rajsamand, Rajasthan, 313324

      Dear sir/madam,

      Please find enclosed following documents to resolve my problem arisen due to transactions by online fraud through my credit card no. *8355 :-

      1. Dispute form (Filled)
      2. Letter for resolving issue
      3. Letter for not having passport
      4. Email received from axis bank reg. These transactions

      Please resolve this issue on priority and increase my credit limit against the amount of these transactions. I have not done these transactions. Even i didn't receive any otp.

      Sincerely,

      Smt. Tara keer
      C/o shri himmat mal keer,
      2/12, civil lines, govt. Quarters,
      Rajsamand (Rajasthan)
      Pin - 313324

      Mob. [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        P
        prasad93
        from Hyderabad, Telangana
        Nov 14, 2017
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        Address: Hyderabad, Andhra Pradesh, 500018
        Website: axis bank.com

        My account number [protected]
        I have booke train ticket on 21 october 2017 and ticket was not booked irctc has refunded my money on 23rd october 2017 but till now axis bank is not credited to account. My account number [protected]
        I have booke train ticket on 21 october 2017 and ticket was not booked irctc has refunded my money on 23rd october 2017 but till now axis bank is not credited to account
        Axis Bank customer support has been notified about the posted complaint.
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          V
          Vyanktesh Dubey
          from Bengaluru, Karnataka
          Nov 13, 2017
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          Address: 208011

          I have been charged with 1100 rs last week in the name of cons without any prior information, they have deducted 500-600 before as well. What kind of service are you providing? We deposit money in banks to keep it safe and you guys are cheating on us. Lots of complaints regarding same issue here, what kind of # service you providing that you charged such big amount total[protected] from my account.
          Do return back my money it's hard earned money you cheats.. What you think you you are. I feel like crying when this happens. I am done with your bank.
          Axis Bank customer support has been notified about the posted complaint.
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            A
            aaacccc
            from Kolkata, West Bengal
            Nov 15, 2017
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            Address: 825301

            Respected sir, I was sending money for pmgdisha each timesRs-1 but wrongly instead of Rs 1, I have written password so large amount transfered in [protected]@axisbank .
            Kindly return money as it was wrongly sent in [protected]@axisbank Rs-1437 by bhim apps.
            transaction id[protected]
            Transaction date-13/11/2017
            Name-anuj kumar
            a/c-[protected](bank of india)
            Adhar no[protected]
            Registered mob no.-[protected].
            Please help me.
            For this work i am greatful for you.
            your sincerely
            anuj kumar
            Axis Bank customer support has been notified about the posted complaint.
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              L
              Lokesh kumar mishra
              from Patiala, Punjab
              Nov 13, 2017
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              Address: Jaipur, Rajasthan, 302020

              Dear sir/madam,

              I have submitted account closure form to my branch office tilak nagar, jaipur on date 7.9.2017 but my account not close till date 13.11.17.

              You are kindly requested to solve the issue at the earliest and close my saving account as early as possible.

              Thanking you,

              Lokesh kumar mishra
              A/c no. [protected]
              Mo. No. [protected]
              Axis Bank customer support has been notified about the posted complaint.
              Please send the copy of agreement atm at north east side ground floor shop shri santdnyaneshwer darshan mandap pandharpur dist solapur .pandharpur branch not help.i need to copy of agreement to incometax depatment .
              please send to copy my mail id .[protected]@ gmail.com
              vinod patil [protected]
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                E
                Enugula Vikramaditya
                from Hyderabad, Telangana
                Nov 13, 2017
                Resolved
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                Resolved

                I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 3477. It has been noticed that the money charged rs.1899 for the same.
                Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money rs.1899/-
                Aug 7, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                I have did neft transfer request on[protected] via axis mobile app for ₹1000000 but today my account has been debited and amount is not credited to beneficiary.
                Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
                Receipt no: SINKATGP0480
                Utr : AXMB[protected].
                Iam akash shelke account holder in axis bank sayaji square branch Vijay Nagar Indore Madhya Pradesh i have given my documents to Mr.shailendra pandey who is executive for personal loan 5 days ago No reply and No call from there side no is liable to tell me my application status of my Personal loan.
                Dear sir.

                My problem is that I did a transaction of Rs.11860.99 by Amazon on dated 16.10.2017 And EMI option is available on this transaction which I was selected And after 2 days I get a mail that your transaction is convert into 3 EMI, But my bill is generate with 11860 amount of this transaction.
                Please solve my problem,
                Dear Enugula,

                Greetings from OneAssist..!

                We deeply regret for the inconvenience caused to you & appreciate your patience.

                We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

                Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                Regards,

                Brijesh

                Team OneAssist.
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                  J
                  Jayshree Kapure
                  from Guwahati, Assam
                  Nov 13, 2017
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                  Hi, my name is jayshree kapure and my account number is [protected]. This is the 2nd time i am raising this issue. Axis bank is deductimg ae amount from my account without intimating me. 1st they deducted around 20, 000/- on october 2017 and due to this i had minus balance in my account, i even raised the sr and i got my money back on the other day but i had my laon amount to get deducted but because of no balance in my account the loan cheque got bounced. Yesterday they deducted some consolidated charges of rs 1453.82 from my account which was also shocking for me. As that was not my fault that loan cheque got bounced why i should pay extra charges for that. So i am raising thia issue i need my money as soon as possible. Please help me for this issue.
                  Axis Bank customer support has been notified about the posted complaint.
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                    K
                    kusa
                    from Guwahati, Assam
                    Nov 12, 2017
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                    Address: Purba Medinipur, West Bengal

                    I have doned transation on flipkart rs 9599 was not successful. But amount not refund my account. Please solve my problem.


                    Hi sa
                    We didn't received your amount of rs. 9599, and your transaction was failed.. So please contact with bank.

                    08 oct 17, 12:00 am tx[protected] failed 9599 credit axis
                    07 oct 17, 11:56 pm tx[protected] failed 9599 credit — / credit
                    07 oct 17, 11:50 pm tx[protected] failed 9599 credit — / credit
                    07 oct 17, 11:50 pm tx[protected] failed 9599 credit axis

                    Hope this helps.

                    Regards,
                    Mohsin naru
                    Flipkart customer support
                    Axis Bank customer support has been notified about the posted complaint.
                    I did amount transfer of Rs. 51 with UPI my amount has deducted but amount not transfer so, please can u refund my amount to my A/c back.. please solve the problem it's should be get very helpful for your Axis Bank customer ... . . ... . ... ... ...
                    04.11.2017 at 7.10Pm My Friend Credited Rs.2900 for My Account But Im Received Rs.1622.40 I was called Axis bank customer care But im not getting clear answer, Kindly followup
                    I was applied for Axis bank Salary Account. my welcome kit has been dispatched through Blue Dart courier service. but didn’t received the welcome kit, check book and debit card and other necessary documents.
                    It will be very helpful if you please check the issue and do revert as I am waiting for it for 1 month already.
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                      A
                      ANIL KUMAR BHUKYA
                      from Eraniel, Tamil Nadu
                      Nov 12, 2017
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                      Address: 521241

                      I have taken axis bank salary account and it was not activated. I have provided all the details and documents to the axis agent. Its almost 2 and half months over. Please make my account to be activated. And my account number is
                      [protected] and my name is anil kumar bhukya.

                      I am working in hcl and everything is related to bank for me and i tried calling the axis customer care but iam not able to talk to that customer care, and is taking time to connect with the customer care person.
                      My number is [protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      When i pay transaction is not allowed specific user in show my axis app, kindly explain what i do
                      Hi,
                      I transferred 6500 rs to Punjab national bank account using imps, money got debited from my account. But it's showing status as suspect.

                      I want my money back . Please help me.
                      Please note that Amazon.in had processed me a refund of Rs. 500/- to my Axis bank A/c on 1.11.17. The Authorization Code ( Refund Reference No. ) for the transaction is [protected]-025534. Please note that 6 business days passed but the refund has not been credited to my Account.
                      I tried to contact Axis bank Customer Care but only ans machine.
                      While authorising the payment the system is marking transaction as suspect and we dont know whether the payment will be executed or not.

                      Hence we required the policy for transaction in suspect i.e. how much time we have to wait for transaction in suspect whether the transaction will be executed or not
                      This is to inform you that i want to close my Credit card.

                      C SUBRAHMANYAM CARD NO. [protected] (MAIN CARD)

                      WHAT EVER DUE PENDING I HAVE SETTLED through axis bank net banking

                      Kindly close my credit cards immediately and send us the letter immediately.

                      i will broke my card after receiving the letter.

                      Mobile no:[protected]
                      This my account no [protected] and titanium rewards master card no [protected] are not active now even i submit the account opening form 17 october 2017
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                        P
                        pratik karkera
                        from Bengaluru, Karnataka
                        Nov 12, 2017
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                        Address: 560010

                        Account name - pratik prakash karkera
                        Branch - rajajinagar,
                        Bank - axis bank
                        Account no - [protected]

                        I have deposited 8400rs today in my account, but once i open the account it was showing 7600rs.. How can it be possible??. 800rs less balance?? And more over their is no amount been debited from my account.. Its not showing in the bank statement too.. Kindly give me a breakup for this.. I dont expect such things from your bank.. I need a revert back asap..
                        Axis Bank customer support has been notified about the posted complaint.
                        I just now got a message from axis bank saying 311rs deducted from my account.I don't know the reason why the amount was deducted. I request you to take necessary action.
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                          Jaganathan Krishnan
                          from Gingee, Tamil Nadu
                          Nov 12, 2017
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                          Address: 600054

                          Yesterday my account [protected] is debited 895.99 rs my account is savings account. Why consolidated charges. Amount is return my account. Consolidated charges any time no debit my account. Ignore debited amount of 895.99 rs fully return in my account. I am activated in my account long time. Starting my account is salary account but when it changed savings account i don't no. I'm asked korattur branch (Axis bank) it's saving account so i am activated in my account. But now is debited
                          Axis Bank customer support has been notified about the posted complaint.
                          My Axis Bank NEO Credit card still not working Pl, check my Credit card &
                          active d my card & inform my mobile.
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                            V
                            vigneshuvi
                            from Mumbai, Maharashtra
                            Nov 12, 2017
                            Resolved
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                            Resolved

                            Address: Ernakulam, Kerala, 682030

                            Hi support team,

                            I need a help from axis bank loan department. I took a loan on august 3rd, 2017 from ernakulam, edachira branch. I have enabled auto repayment option from my icici bank. Also, i have enough money in my icici account on every month of emi date of 10th. But auto repayment was not working on my loan and for that, i paid 600 for every month as fine. I have complained about this to my bank several times and submitted my icici bank cheque leaf twice to axis bank employee.

                            Still, my issue is not resolved! I need to help otherwise, i will ready to move to some other bank

                            Account no: ppr[protected]
                            Contact mobile no: [protected]
                            Jan 30, 2018
                            Complaint marked as Resolved 
                            Got resolved now.
                            Axis Bank customer support has been notified about the posted complaint.
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                              P
                              Palani Bhasker
                              from Tumkur, Karnataka
                              Nov 12, 2017
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                              Address: Bangalore, Karnataka, 560094

                              I having a saving account they charged me 500rs consolidat ed charges and 18% gst 90rs without information. How can they charge like this they should call and inform us but they dint do. Please help me out of the problem they should inform us before charging. Or they should call us before charging to people who having accounts in bank to know about charges.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Z
                                Zamir Arif
                                Nov 12, 2017
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                                Address: 560032
                                Website: www.axisbank.com/Contact-us/grievance-redressal/retail-banking-grievance-redressal

                                Hi all,

                                I have visited the axis bank r t nagar branch on 30/10/2017 and met the representative there to submit the account closure request. She asked me to fill the account closure form. I filled the form and given my cheque book and debit card to close the account. She told me your account will be closed within 3 working days but my account is still not closed.

                                It is causing alot on inconvenience because currently i am not in india. When i visited the website there is no way to submit the complain related account closure and i cant find the email id of nodal office directly. I need to call them and raise the request if it doesn't resolve the problem then with the request id i need to mail these fellows for closure.

                                I am not left with any other option so i need to raise a complain here. Its a simple procedure why its not been because they don't want to close my account. They will add charges for non maintenance of fund and maintenance and other charges.

                                In a ways they will make a big hole in your pocket by cheating you like this. These all private bank became as bad as government banks in india.

                                In fact government banks are giving better services then these thieves.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  B
                                  Bhanu45
                                  from Gudivada, Andhra Pradesh
                                  Nov 11, 2017
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                                  Address: Chittoor, Andhra Pradesh

                                  I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis debit card ending with 0591. It has been noticed that the money already been charged @1899 for the same.
                                  Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3070865. I am waiting for confirmation of delation of this service and also refund the money @1899.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    Dayanand.redekar
                                    from Mumbai, Maharashtra
                                    Nov 11, 2017
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                                    I have salary account in axis bank from last four years. I have been observing that amount is getting towards consolidated dp charges every month. Today i got message that 325.5 rs got deducted. I really surprised that why there will be charges of different amount every month i know that this amount is not for demat account because for demat account there will be charges annually not monthly. Please give explanation by email that why the charges are levied on customers. If charges are as per norms please mentioned that in sms or mail, if you send the msg like consolidated dp charges, how can the customer get understand the charges structure. Please try to give the importance to customers time that they have many tasks or issues to face daily.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      H
                                      Heramb Yadav
                                      from Delhi, Delhi
                                      Nov 11, 2017
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                                      Address: Thane, Maharashtra, 400601

                                      My name is sandeep dhabaliya my axis bank account no is [protected] customer id is[protected], i have applied godrej agrovet ipo wide application no.211/[protected]th oct but still i have not received the refund amount and in my account it shows block only, while enquiries with my cdsl account they are telling this problem related your bank so pls contact them.

                                      Block amount is rs.14720.00

                                      This my humble request kindly look in to it and arrange to release my payment asap.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        N
                                        Narasimhan Subbaraman
                                        Nov 11, 2017
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                                        Address: Tirunelveli, Tamil Nadu, 627006

                                        My sb account no. [protected] with your tirunelveli town branch. I have updated my kyc details some two months back, still i have been receiving emails asking me to provide kyc details. Now my account is debit freezed. Stating the reason that kyc is not provided/updated. Today i sent my adhaar number[protected] via sms through my registered cell phone number [protected]. This being the fact, i feel grieved that my account has been debit freezed. Please act fairly and render justice.
                                        Axis Bank customer support has been notified about the posted complaint.
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