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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
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Axis Bank reviews & complaints page 397

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R
Rupesh Shivaji Botkundle
from Patur, Maharashtra
Nov 14, 2017
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Address: Thane, Maharashtra, 421401
Website: Axis Bank

Dear sir,
Axis bank officer mr amol phadke warli branch. My last credit card month payment issue.. So communication mr amol told me plz pay to credit card payment any interest & charges reconciliation statement next month.. So will pay credit card bill.. And this nothing reconciliation added this amount.. Axis bank officer. Mr amol phadke he lie me and my block list he added plz help me mr amol phadke contact no.[protected]. Plz solve this matter. Don't ignored.. Axis bank officer layer mr amol phadke...

Regards
Axis bank credit card customer
Rupesh shivaji botkundale
[protected]
Axis Bank customer support has been notified about the posted complaint.
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    C
    Chandu Rathore
    from Kolkata, West Bengal
    Nov 14, 2017
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    Address: 7000006

    Dear sir / madam,
    I'm prakash thakur

    My axis bank a/c no -[protected] has been debited by 1899.00/- for oneassist membership.
    I receive phone calls from this no - [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account.
    So i contacted oneassist customer care couple of times in past few days and requested for cancellation of my membership.
    I am totally disappointed with this one assist.
    I want return my money...

    Regards
    Prakash thakur

    M - [protected]
    Email - [protected]@gmail.com
    Axis Bank customer support has been notified about the posted complaint.
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      N
      niranlm
      from Chennai, Tamil Nadu
      Nov 14, 2017
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      Address: 560100

      Dear sir/madam,

      Hi this is niranjan l m, sadly i have a salary account ([protected]) with your bank, there is lien amount of 4700 rs for reversal, i went to rajajinagar banaglore branch twice for clarification, they told me they have mailed to the concern person but they haven't got any reply (This was one month back), and they told me they cannot do anything about this. I talked to operations head also. I have called customer care more than 30 times they all listened and gave me the reference numbers and i mailed customer also i got same reply. Please whoever does this please resolve this issue, i have commitments as well.

      Regards,

      Niranjan
      Axis Bank customer support has been notified about the posted complaint.
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        S
        Sohanprasad Sp
        from Bengaluru, Karnataka
        Nov 14, 2017
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        Address: 575001

        On sun, 12/11/17, sohan prasad wrote:

        from: sohan prasad
        subject: fw: cheating & threatening
        to: "[protected]@rbi.org.in"
        date: sunday, 12 november, 2017, 5:08 pm
        — on sun, 12/11/17, sohan prasad
        wrote:
        from: sohan prasad
        subject: fw: cheating &
        threatening
        to: "[protected]@rbi.org.in"
        date: sunday, 12 november, 2017,
        5:01 pm
        — on sun, 12/11/17, sohan
        prasad
        wrote:
        from: sohan prasad
        subject: fw: cheating &
        threatening
        to: "sohan prasad
        to: [protected]@rbi.org.in"
        date: sunday, 12 november,
        2017,
        4:57 pm
        to,          
        date[protected]
        dear sir, i request you to
        take
        immediate action on axes bank
        ltd
        for cheating and
        threatening me for their
        costumer
        for illegal amount to pay
        for their noc  & all
        reference i had written below
        what they had done to me by
        axis
        bank ltd.
        add-essel tower,
        bunts hostel circle,
        mangalore-575003,
        has per your
        balance sheet of my loan
        account
        no aur[protected] name
        (Sohan prasad)  &  has
        on
        date 07/11/2017 my
        full and final clear balance
        is to
        pay rs 6, 34, 463 that is
        full and final balance that
        I should pay my  loan 
        amount of your bank, and now
        i
        had cleared that by neft
        from my account
        [protected]
        from corporation bank
        pandeshwer branch mangalore
        on
        > >[protected] with utr no:
        > > > corp[protected], and 
        > received 
        > > your conformation
        > > > message from corpbank that
        > is
        > > (Ref:corp[protected]) for inr
        > > > 634463 to aur[protected] in
        > > utib0000077 made on 07-nov-2017
        > > >,
        > > > and now i had cleared all
        > you
        > > > outstanding balance of my
        > lone
        > > account no aur[protected] of
        > > > axis bank, bunts hostel,
        > mangalore
        > > which i have paid full
        > > > and final amount has per your
        > bank
        > > balance sheet and again
        > > > there is zero balance and no
        > > balance has to pay for your
        > > > axis bank onmy loan account
        > and i
        > > have cleared it all now
        > > > and when i had come to your
        > axis
        > > bank
        > > > to give the letter of which i
        > had
        > > closed loan & settled
        > > > on 07/11/2017 and for noc
        > your
        > > bank staff has refused to
        > > > take loan closed letter and
        > > threatening me that we well
        > > > won’t take your loan
        > closed
        > > letter or we will not give noc
        > > > you do what you want and you
        > can
        > > give complaint were you
        > > > want, and i had paid
        > rs1, 83, 450
        > > principal amount, and
        > > > interest  is paid rs 86, 913
        > from
        > > 15/08/2016 to
        > > > 15/11/2016 and again i do
        > not 
        > > have any extra amount to
        > > > pay, your bank staff is
        > > threatening to pay illegal
        > > > amount  of extra rs 40, 537
        > to
        > > take noc
        > > > and now i had cleared your
        > loan
        > > that is
        > > > on 07/11/2017 and from today
        > if
        > > you send any ecs or any
        > > > cheques on my corpration
        > bank
        > > account & if written 
        > > >  i well won’t be
        > > responsible for that, and you
        > yourself
        > > > that (Axis bank) well be the
        > whole
        > > and sole responsible for
        > > > the written of your ecs or
        > cheque
        > > and please give my noc
        reference acknowledgement
        > > > amount which i have made
        > neft
        > > from
        > > > corporation bank to clear my
        > loan
        > > amount of axis bank ltd to
        > > > my lone account no
        > aur[protected]
        > > of axis bank ltd on
        > > > 07/11/2017of axis bank ltd,
        > asset
        > > sales center, essel tower
        > > >, bunts hostel, asset sales
        > > center,
        > > >
        > > >
        > > > your a/c xxxx8321 debited
        > > rs.634463.00
        > > > on[protected] by neft with
        > utr no
        > > : corph[protected]. Avl
        > > > bal is 153620.4
        > > >
        > > > neft tran
        > (Ref:corph[protected])
        > > for
        > > > inr 634463 to aur[protected]
        > in
        > > utib0000077 made on
        > > > 07-nov-17 has been credited
        > on
        > > 08-nov-17 :09:34
        sohan
        > > > prasad
        > > >    jayaker building, jaya
        > > villa,
        > > > pandeswer, mangalore -575001
        > > >          
        > > >                
        > > >        mob no
        > [protected],
        > > [protected]
        > > >
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          Amit Kargeti
          from Shikohabad, Uttar Pradesh
          Nov 14, 2017
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          Address: Nainital, Uttarakhand, 244715
          Website: Axis bank

          Dear sir/madam had booked an e-ticket on 27 oct 2017 from easytrip and paid by my axis bank visa card but i canceled this. I complained to easytrip for my refund ammount, they replied me they already done it. But still i have not got my refund ammount. My
          Refund reference number
          Is
          Request id payu id bank ref no. Action amount status requested time success time bank arn
          [protected] [protected] [protected] capture 4699.00 success [protected]:27:40 [protected]:27:40 na
          [protected] [protected] [protected] refund 2355.00 success [protected]:03:41 [protected]:03:48 74332747313731232979676
          /190291/2017-18.
          Axis Bank customer support has been notified about the posted complaint.
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            K
            Kavita Walia
            from Kolkata, West Bengal
            Nov 14, 2017
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            Address: Howrah, West Bengal, 711102

            Hi, i have saving account in axis bank, shibpur branch, howrah. I am the house wife and there is no bulk transaction in my account. I checked my statement and find that rs. App 7000 debited in my account as consolidated charges from the date of opening of an account. I never visited in branch for open an account. They visited my place and open the account. I have not any information and update on the same. Hence please help me to get the debited amount back. These types of hide information is not expecting from axis bank.

            Kavita walia
            [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              anupam26
              Nov 14, 2017
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              Address: Pune, Maharashtra, 411001

              Hi... My emi had bounced on 6 th nov despite balance being in my savings account.

              Secondly i had already paid emi on 8th nov by cash in axis bank through cash. I have the receipt and the message of amount being deposited in my loan account no ppr[protected].

              However i have been repeatedly receiving from messages from axis bank for emi. Also today emi was re-run and thus it got bounced again.

              Kindly resolve the issue. I don't want my cibil to get a hit at any cost.
              Axis Bank customer support has been notified about the posted complaint.
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                K
                kumar57suresh
                Nov 14, 2017
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                All sudden without any pre-intimation axis bank did the debit freeze on my account. I called the branch manager and he advised to do insta service to confirm kyc. After did that also for one week, the account is still in debit freeze.

                Really it is a very worst dealing with axis bank. Raised queries, called customer support, registered complaints with nodal office, branch head., etc but of no use to resolve the issue. Service number 35613649
                Axis Bank customer support has been notified about the posted complaint.
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                  T
                  tarakeer
                  from Nathdwara, Rajasthan
                  Nov 14, 2017
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                  Address: Rajsamand, Rajasthan, 313324

                  Dear sir/madam,

                  Please find enclosed following documents to resolve my problem arisen due to transactions by online fraud through my credit card no. *8355 :-

                  1. Dispute form (Filled)
                  2. Letter for resolving issue
                  3. Letter for not having passport
                  4. Email received from axis bank reg. These transactions

                  Please resolve this issue on priority and increase my credit limit against the amount of these transactions. I have not done these transactions. Even i didn't receive any otp.

                  Sincerely,

                  Smt. Tara keer
                  C/o shri himmat mal keer,
                  2/12, civil lines, govt. Quarters,
                  Rajsamand (Rajasthan)
                  Pin - 313324

                  Mob. [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    prasad93
                    from Hyderabad, Telangana
                    Nov 14, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500018
                    Website: axis bank.com

                    My account number [protected]
                    I have booke train ticket on 21 october 2017 and ticket was not booked irctc has refunded my money on 23rd october 2017 but till now axis bank is not credited to account. My account number [protected]
                    I have booke train ticket on 21 october 2017 and ticket was not booked irctc has refunded my money on 23rd october 2017 but till now axis bank is not credited to account
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      Vyanktesh Dubey
                      from Bengaluru, Karnataka
                      Nov 13, 2017
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                      Address: 208011

                      I have been charged with 1100 rs last week in the name of cons without any prior information, they have deducted 500-600 before as well. What kind of service are you providing? We deposit money in banks to keep it safe and you guys are cheating on us. Lots of complaints regarding same issue here, what kind of # service you providing that you charged such big amount total[protected] from my account.
                      Do return back my money it's hard earned money you cheats.. What you think you you are. I feel like crying when this happens. I am done with your bank.
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        aaacccc
                        from Kolkata, West Bengal
                        Nov 15, 2017
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                        Address: 825301

                        Respected sir, I was sending money for pmgdisha each timesRs-1 but wrongly instead of Rs 1, I have written password so large amount transfered in [protected]@axisbank .
                        Kindly return money as it was wrongly sent in [protected]@axisbank Rs-1437 by bhim apps.
                        transaction id[protected]
                        Transaction date-13/11/2017
                        Name-anuj kumar
                        a/c-[protected](bank of india)
                        Adhar no[protected]
                        Registered mob no.-[protected].
                        Please help me.
                        For this work i am greatful for you.
                        your sincerely
                        anuj kumar
                        Axis Bank customer support has been notified about the posted complaint.
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                          L
                          Lokesh kumar mishra
                          from Patiala, Punjab
                          Nov 13, 2017
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                          Address: Jaipur, Rajasthan, 302020

                          Dear sir/madam,

                          I have submitted account closure form to my branch office tilak nagar, jaipur on date 7.9.2017 but my account not close till date 13.11.17.

                          You are kindly requested to solve the issue at the earliest and close my saving account as early as possible.

                          Thanking you,

                          Lokesh kumar mishra
                          A/c no. [protected]
                          Mo. No. [protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Please send the copy of agreement atm at north east side ground floor shop shri santdnyaneshwer darshan mandap pandharpur dist solapur .pandharpur branch not help.i need to copy of agreement to incometax depatment .
                          please send to copy my mail id .[protected]@ gmail.com
                          vinod patil [protected]
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                            E
                            Enugula Vikramaditya
                            from Hyderabad, Telangana
                            Nov 13, 2017
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                            Resolved

                            I have received a call from axis bank today. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 3477. It has been noticed that the money charged rs.1899 for the same.
                            Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of deletion of this service and also refund the money rs.1899/-
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            I have did neft transfer request on[protected] via axis mobile app for ₹1000000 but today my account has been debited and amount is not credited to beneficiary.
                            Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
                            Receipt no: SINKATGP0480
                            Utr : AXMB[protected].
                            Iam akash shelke account holder in axis bank sayaji square branch Vijay Nagar Indore Madhya Pradesh i have given my documents to Mr.shailendra pandey who is executive for personal loan 5 days ago No reply and No call from there side no is liable to tell me my application status of my Personal loan.
                            Dear sir.

                            My problem is that I did a transaction of Rs.11860.99 by Amazon on dated 16.10.2017 And EMI option is available on this transaction which I was selected And after 2 days I get a mail that your transaction is convert into 3 EMI, But my bill is generate with 11860 amount of this transaction.
                            Please solve my problem,
                            Dear Enugula,

                            Greetings from OneAssist..!

                            We deeply regret for the inconvenience caused to you & appreciate your patience.

                            We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

                            Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                            Regards,

                            Brijesh

                            Team OneAssist.
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                              Jayshree Kapure
                              from Guwahati, Assam
                              Nov 13, 2017
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                              Hi, my name is jayshree kapure and my account number is [protected]. This is the 2nd time i am raising this issue. Axis bank is deductimg ae amount from my account without intimating me. 1st they deducted around 20, 000/- on october 2017 and due to this i had minus balance in my account, i even raised the sr and i got my money back on the other day but i had my laon amount to get deducted but because of no balance in my account the loan cheque got bounced. Yesterday they deducted some consolidated charges of rs 1453.82 from my account which was also shocking for me. As that was not my fault that loan cheque got bounced why i should pay extra charges for that. So i am raising thia issue i need my money as soon as possible. Please help me for this issue.
                              Axis Bank customer support has been notified about the posted complaint.
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                                kusa
                                from Guwahati, Assam
                                Nov 12, 2017
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                                Address: Purba Medinipur, West Bengal

                                I have doned transation on flipkart rs 9599 was not successful. But amount not refund my account. Please solve my problem.


                                Hi sa
                                We didn't received your amount of rs. 9599, and your transaction was failed.. So please contact with bank.

                                08 oct 17, 12:00 am tx[protected] failed 9599 credit axis
                                07 oct 17, 11:56 pm tx[protected] failed 9599 credit — / credit
                                07 oct 17, 11:50 pm tx[protected] failed 9599 credit — / credit
                                07 oct 17, 11:50 pm tx[protected] failed 9599 credit axis

                                Hope this helps.

                                Regards,
                                Mohsin naru
                                Flipkart customer support
                                Axis Bank customer support has been notified about the posted complaint.
                                I did amount transfer of Rs. 51 with UPI my amount has deducted but amount not transfer so, please can u refund my amount to my A/c back.. please solve the problem it's should be get very helpful for your Axis Bank customer ... . . ... . ... ... ...
                                04.11.2017 at 7.10Pm My Friend Credited Rs.2900 for My Account But Im Received Rs.1622.40 I was called Axis bank customer care But im not getting clear answer, Kindly followup
                                I was applied for Axis bank Salary Account. my welcome kit has been dispatched through Blue Dart courier service. but didn’t received the welcome kit, check book and debit card and other necessary documents.
                                It will be very helpful if you please check the issue and do revert as I am waiting for it for 1 month already.
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                                  ANIL KUMAR BHUKYA
                                  from Eraniel, Tamil Nadu
                                  Nov 12, 2017
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                                  Address: 521241

                                  I have taken axis bank salary account and it was not activated. I have provided all the details and documents to the axis agent. Its almost 2 and half months over. Please make my account to be activated. And my account number is
                                  [protected] and my name is anil kumar bhukya.

                                  I am working in hcl and everything is related to bank for me and i tried calling the axis customer care but iam not able to talk to that customer care, and is taking time to connect with the customer care person.
                                  My number is [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  When i pay transaction is not allowed specific user in show my axis app, kindly explain what i do
                                  Hi,
                                  I transferred 6500 rs to Punjab national bank account using imps, money got debited from my account. But it's showing status as suspect.

                                  I want my money back . Please help me.
                                  Please note that Amazon.in had processed me a refund of Rs. 500/- to my Axis bank A/c on 1.11.17. The Authorization Code ( Refund Reference No. ) for the transaction is [protected]-025534. Please note that 6 business days passed but the refund has not been credited to my Account.
                                  I tried to contact Axis bank Customer Care but only ans machine.
                                  While authorising the payment the system is marking transaction as suspect and we dont know whether the payment will be executed or not.

                                  Hence we required the policy for transaction in suspect i.e. how much time we have to wait for transaction in suspect whether the transaction will be executed or not
                                  This is to inform you that i want to close my Credit card.

                                  C SUBRAHMANYAM CARD NO. [protected] (MAIN CARD)

                                  WHAT EVER DUE PENDING I HAVE SETTLED through axis bank net banking

                                  Kindly close my credit cards immediately and send us the letter immediately.

                                  i will broke my card after receiving the letter.

                                  Mobile no:[protected]
                                  This my account no [protected] and titanium rewards master card no [protected] are not active now even i submit the account opening form 17 october 2017
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                                    pratik karkera
                                    from Bengaluru, Karnataka
                                    Nov 12, 2017
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                                    Address: 560010

                                    Account name - pratik prakash karkera
                                    Branch - rajajinagar,
                                    Bank - axis bank
                                    Account no - [protected]

                                    I have deposited 8400rs today in my account, but once i open the account it was showing 7600rs.. How can it be possible??. 800rs less balance?? And more over their is no amount been debited from my account.. Its not showing in the bank statement too.. Kindly give me a breakup for this.. I dont expect such things from your bank.. I need a revert back asap..
                                    Axis Bank customer support has been notified about the posted complaint.
                                    I just now got a message from axis bank saying 311rs deducted from my account.I don't know the reason why the amount was deducted. I request you to take necessary action.
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                                      Jaganathan Krishnan
                                      from Gingee, Tamil Nadu
                                      Nov 12, 2017
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                                      Address: 600054

                                      Yesterday my account [protected] is debited 895.99 rs my account is savings account. Why consolidated charges. Amount is return my account. Consolidated charges any time no debit my account. Ignore debited amount of 895.99 rs fully return in my account. I am activated in my account long time. Starting my account is salary account but when it changed savings account i don't no. I'm asked korattur branch (Axis bank) it's saving account so i am activated in my account. But now is debited
                                      Axis Bank customer support has been notified about the posted complaint.
                                      My Axis Bank NEO Credit card still not working Pl, check my Credit card &
                                      active d my card & inform my mobile.
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                                        vigneshuvi
                                        from Mumbai, Maharashtra
                                        Nov 12, 2017
                                        Resolved
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                                        Address: Ernakulam, Kerala, 682030

                                        Hi support team,

                                        I need a help from axis bank loan department. I took a loan on august 3rd, 2017 from ernakulam, edachira branch. I have enabled auto repayment option from my icici bank. Also, i have enough money in my icici account on every month of emi date of 10th. But auto repayment was not working on my loan and for that, i paid 600 for every month as fine. I have complained about this to my bank several times and submitted my icici bank cheque leaf twice to axis bank employee.

                                        Still, my issue is not resolved! I need to help otherwise, i will ready to move to some other bank

                                        Account no: ppr[protected]
                                        Contact mobile no: [protected]
                                        Jan 30, 2018
                                        Complaint marked as Resolved 
                                        Got resolved now.
                                        Axis Bank customer support has been notified about the posted complaint.
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