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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 397

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A
ANIL KUMAR BHUKYA
from Eraniel, Tamil Nadu
Nov 12, 2017
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Address: 521241

I have taken axis bank salary account and it was not activated. I have provided all the details and documents to the axis agent. Its almost 2 and half months over. Please make my account to be activated. And my account number is
[protected] and my name is anil kumar bhukya.

I am working in hcl and everything is related to bank for me and i tried calling the axis customer care but iam not able to talk to that customer care, and is taking time to connect with the customer care person.
My number is [protected]
Axis Bank customer support has been notified about the posted complaint.
When i pay transaction is not allowed specific user in show my axis app, kindly explain what i do
Hi,
I transferred 6500 rs to Punjab national bank account using imps, money got debited from my account. But it's showing status as suspect.

I want my money back . Please help me.
Please note that Amazon.in had processed me a refund of Rs. 500/- to my Axis bank A/c on 1.11.17. The Authorization Code ( Refund Reference No. ) for the transaction is [protected]-025534. Please note that 6 business days passed but the refund has not been credited to my Account.
I tried to contact Axis bank Customer Care but only ans machine.
While authorising the payment the system is marking transaction as suspect and we dont know whether the payment will be executed or not.

Hence we required the policy for transaction in suspect i.e. how much time we have to wait for transaction in suspect whether the transaction will be executed or not
This is to inform you that i want to close my Credit card.

C SUBRAHMANYAM CARD NO. [protected] (MAIN CARD)

WHAT EVER DUE PENDING I HAVE SETTLED through axis bank net banking

Kindly close my credit cards immediately and send us the letter immediately.

i will broke my card after receiving the letter.

Mobile no:[protected]
This my account no [protected] and titanium rewards master card no [protected] are not active now even i submit the account opening form 17 october 2017
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    pratik karkera
    from Bengaluru, Karnataka
    Nov 12, 2017
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    Address: 560010

    Account name - pratik prakash karkera
    Branch - rajajinagar,
    Bank - axis bank
    Account no - [protected]

    I have deposited 8400rs today in my account, but once i open the account it was showing 7600rs.. How can it be possible??. 800rs less balance?? And more over their is no amount been debited from my account.. Its not showing in the bank statement too.. Kindly give me a breakup for this.. I dont expect such things from your bank.. I need a revert back asap..
    +2 photos
    Axis Bank customer support has been notified about the posted complaint.
    I just now got a message from axis bank saying 311rs deducted from my account.I don't know the reason why the amount was deducted. I request you to take necessary action.

    debit of 800 rs amount - Comment #2915550 - Image #0
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      Jaganathan Krishnan
      from Gingee, Tamil Nadu
      Nov 12, 2017
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      Address: 600054

      Yesterday my account [protected] is debited 895.99 rs my account is savings account. Why consolidated charges. Amount is return my account. Consolidated charges any time no debit my account. Ignore debited amount of 895.99 rs fully return in my account. I am activated in my account long time. Starting my account is salary account but when it changed savings account i don't no. I'm asked korattur branch (Axis bank) it's saving account so i am activated in my account. But now is debited
      Axis Bank customer support has been notified about the posted complaint.
      My Axis Bank NEO Credit card still not working Pl, check my Credit card &
      active d my card & inform my mobile.
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        vigneshuvi
        from Mumbai, Maharashtra
        Nov 12, 2017
        Resolved
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        Resolved

        Address: Ernakulam, Kerala, 682030

        Hi support team,

        I need a help from axis bank loan department. I took a loan on august 3rd, 2017 from ernakulam, edachira branch. I have enabled auto repayment option from my icici bank. Also, i have enough money in my icici account on every month of emi date of 10th. But auto repayment was not working on my loan and for that, i paid 600 for every month as fine. I have complained about this to my bank several times and submitted my icici bank cheque leaf twice to axis bank employee.

        Still, my issue is not resolved! I need to help otherwise, i will ready to move to some other bank

        Account no: ppr[protected]
        Contact mobile no: [protected]
        Jan 30, 2018
        Complaint marked as Resolved 
        Got resolved now.
        Axis Bank customer support has been notified about the posted complaint.
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          Palani Bhasker
          from Tumkur, Karnataka
          Nov 12, 2017
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          Address: Bangalore, Karnataka, 560094

          I having a saving account they charged me 500rs consolidat ed charges and 18% gst 90rs without information. How can they charge like this they should call and inform us but they dint do. Please help me out of the problem they should inform us before charging. Or they should call us before charging to people who having accounts in bank to know about charges.
          Axis Bank customer support has been notified about the posted complaint.
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            Z
            Zamir Arif
            Nov 12, 2017
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            Address: 560032
            Website: www.axisbank.com/Contact-us/grievance-redressal/retail-banking-grievance-redressal

            Hi all,

            I have visited the axis bank r t nagar branch on 30/10/2017 and met the representative there to submit the account closure request. She asked me to fill the account closure form. I filled the form and given my cheque book and debit card to close the account. She told me your account will be closed within 3 working days but my account is still not closed.

            It is causing alot on inconvenience because currently i am not in india. When i visited the website there is no way to submit the complain related account closure and i cant find the email id of nodal office directly. I need to call them and raise the request if it doesn't resolve the problem then with the request id i need to mail these fellows for closure.

            I am not left with any other option so i need to raise a complain here. Its a simple procedure why its not been because they don't want to close my account. They will add charges for non maintenance of fund and maintenance and other charges.

            In a ways they will make a big hole in your pocket by cheating you like this. These all private bank became as bad as government banks in india.

            In fact government banks are giving better services then these thieves.
            Axis Bank customer support has been notified about the posted complaint.
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              Bhanu45
              from Gudivada, Andhra Pradesh
              Nov 11, 2017
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              Address: Chittoor, Andhra Pradesh

              I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis debit card ending with 0591. It has been noticed that the money already been charged @1899 for the same.
              Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3070865. I am waiting for confirmation of delation of this service and also refund the money @1899.
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
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                D
                Dayanand.redekar
                from Mumbai, Maharashtra
                Nov 11, 2017
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                I have salary account in axis bank from last four years. I have been observing that amount is getting towards consolidated dp charges every month. Today i got message that 325.5 rs got deducted. I really surprised that why there will be charges of different amount every month i know that this amount is not for demat account because for demat account there will be charges annually not monthly. Please give explanation by email that why the charges are levied on customers. If charges are as per norms please mentioned that in sms or mail, if you send the msg like consolidated dp charges, how can the customer get understand the charges structure. Please try to give the importance to customers time that they have many tasks or issues to face daily.
                Axis Bank customer support has been notified about the posted complaint.
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                  H
                  Heramb Yadav
                  from Delhi, Delhi
                  Nov 11, 2017
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                  Address: Thane, Maharashtra, 400601

                  My name is sandeep dhabaliya my axis bank account no is [protected] customer id is[protected], i have applied godrej agrovet ipo wide application no.211/[protected]th oct but still i have not received the refund amount and in my account it shows block only, while enquiries with my cdsl account they are telling this problem related your bank so pls contact them.

                  Block amount is rs.14720.00

                  This my humble request kindly look in to it and arrange to release my payment asap.
                  Axis Bank customer support has been notified about the posted complaint.
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                    Narasimhan Subbaraman
                    Nov 11, 2017
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                    Address: Tirunelveli, Tamil Nadu, 627006

                    My sb account no. [protected] with your tirunelveli town branch. I have updated my kyc details some two months back, still i have been receiving emails asking me to provide kyc details. Now my account is debit freezed. Stating the reason that kyc is not provided/updated. Today i sent my adhaar number[protected] via sms through my registered cell phone number [protected]. This being the fact, i feel grieved that my account has been debit freezed. Please act fairly and render justice.
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      Aruu
                      from Rajkot, Gujarat
                      Nov 11, 2017
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                      Address: New Delhi, Delhi, 110005

                      Dear team

                      I was using icici credit card and do payment from axis bank on 08/11/2017 of 20000 rs but on till date i came to know that payment has not been credited by axis bank to icici credit card and icici taking late payment fee charges of 1000 rs from me. So i want axis bank refund me charges because it is their mistake not mine.
                      Please consider my case.
                      Name - arun goel
                      Axis a/c - [protected]

                      Regards
                      Arun goel
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        K
                        Kannan j 2017
                        from Chennai, Tamil Nadu
                        Nov 11, 2017
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                        Address: 600033

                        I was issued credit card bearing no.[protected] by axis bank, which i surrendered on 25.11.2016 at their west mambalam, chennai 600033 and got acknowledgement from them. On the date of surrender no amount was due to them and i have not received any further statement of accounts also from them for the last 1 year.
                        In the month of october 2017, i received sms from their billing section that i have to fee renewal fee as though the card is being still used. I took up the matter again through their west mambalam branch on[protected] and on 30.10.2017 i received letter from axis bank credit operation, navi mumbai, thane 400708 that my card has been cancelled wef 27.10.2017 and no amount is due. Today again i received sms from billing department that i have to pay rs.354 which includes renewal fee + plus penalty. Whenever i tried to send mail to [protected]@axisbank.com, i was told that my e mail is not registered with them. Kannan j address old no 28 new no.51 raju naicken street, west mambalam, chennai 600033. Email [protected]@gmail.com cell: [protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        I got 3 primium cards with separate limit at the time of allotment. I pay for all 3 cards rs. 10000+10000+30000 as a joining fees and also as a annual reanual fees... But last end of November month bank merge my all Credit cards limit as a combine credit limit... I talk to many times to customer care officer for the same... They nevar answer me properly or not answer my complaint filled threw mail as well as threw customer care officer ..till date no reply as such.
                        I have all telephonic conversation from day one when i got cards with specific instructions that my cards got separately limit.. I got it also and enjoying also my card as a separate limit up to december 1st week. I pay my card separtly and got limit enhancement separately time to time on my ITR documents..
                        They dont evan care such like us coustomer. I pay 50000RS. fees annually and what i got as i faith person on Or behahf of axis bank.
                        I feel bad and i am going to cancle my all cards one by one on renual date as i dont trust on them further.
                        Anju patel
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                          S
                          Sohan Prasad
                          from Bengaluru, Karnataka
                          Nov 11, 2017
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                          Address: 575001
                          Website: cheating case

                          Reference acknowledgement
                          Amount which i have made neft from corporation bank to clear my loan amount of axis bank ltd to my lone account no aur[protected] of axis bank ltd on 07/11/2017of axis bank ltd, asset sales center, essel tower, bunts hostel, asset sales center,

                          Your a/c xxxx8321 debited rs.634463.00 on[protected] by neft with utr no : corph[protected]. Avl bal is 153620.4

                          Neft tran (Ref:corph[protected]) for inr 634463 to aur[protected] in utib0000077 made on 07-nov-17 has been credited on 08-nov-17 :09:34
                          Date[protected]
                          Dear sir, i request you to take immediate action on axes bank ltd for cheating and threatening me for their costumer for illegal amount to pay for their noc & all reference i had written below what they had done to me by axis bank ltd.
                          Add-essel tower, bunts hostel circle, mangalore-575003,
                          Has per your balance sheet of my loan account no aur[protected] name (Sohan prasad) & has on date 07/11/2017 my full and final clear balance is to pay rs 6, 34, 463 that is full and final balance that i should pay my loan amount of your bank, and now i had cleared that by neft from my account [protected] from corporation bank pandeshwer branch mangalore on[protected] with utr no: corp[protected], and received your conformation message from corpbank that is (Ref:corp[protected]) for inr 634463 to aur[protected] in utib0000077 made on 07-nov-2017,
                          And now i had cleared all you outstanding balance of my lone account no aur[protected] of axis bank, bunts hostel, mangalore which i have paid full and final amount has per your bank balance sheet and again there is zero balance and no balance has to pay for your axis bank onmy loan account and i have cleared it all now
                          And when i had come to your axis bank to give the letter of which i had closed loan & settled on 07/11/2017 and for noc your bank staff has refused to take loan closed letter and threatening me that we well won’t take your loan closed letter or we will not give noc you do what you want and you can give complaint were you want, and i had paid rs1, 83, 450 principal amount, and interest is paid rs 86, 913 from 15/08/2016 to 15/11/2016 and again i do not have any extra amount to pay, your bank staff is threatening to pay illegal amount of extra rs 40, 537 to take noc
                          And now i had cleared your loan that is on 07/11/2017 and from today if you send any ecs or any cheques on my corpration bank account & if written i well won’t be responsible for that, and you yourself that (Axis bank) well be the whole and sole responsible for the written of your ecs or cheque and please give my noc

                          Sohan prasad
                          Jayaker building, jaya villa, pandeswer, mangalore -575001
                          Mob no [protected], [protected]
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
                          Nov 11, 2017
                          Updated by Sohan Prasad
                          DATE[protected]
                          Dear Sir, I request you to take immediate action on AXES BANK LTD FOR cheating and threatening me for their costumer for illegal amount to pay for their NOC & all reference I had written below what they had done to me by AXIS BANK LTD.
                          ADD-Essel Tower, Bunts Hostel Circle, Mangalore-575003,
                          Has per your balance sheet of my loan account no AUR[protected] Name (SOHAN PRASAD) & has on date 07/11/2017 my full and final clear balance is to pay RS 6, 34, 463 that is full and final balance that I should pay my loan amount of your bank, and now I had cleared that by NEFT from my account [protected] from corporation bank Pandeshwer branch mangalore on[protected] with UTR NO: CORP[protected], and received your conformation message from corpbank that is (REF:CORP[protected])for INR 634463 to AUR[protected] in UTIB0000077 made on 07-NOV-2017,
                          And now I had cleared all you outstanding balance of my lone account no AUR[protected] OF AXIS Bank, Bunts Hostel, Mangalore which I have paid full and final amount has per your bank balance sheet and again there is zero balance and no balance has to pay for your AXIS BANK ONMY LOAN ACCOUNT and I have cleared it all now
                          And when I had come to your AXIS bank to give the letter of which I had closed loan & settled on 07/11/2017 and for NOC your bank staff has refused to take loan closed letter and threatening me that we well won’t take your loan closed letter or we will not give NOC you do what you want and you can give complaint were you want, and I had paid Rs1, 83, 450 principal amount, and interest is paid RS 86, 913 from 15/08/2016 to 15/11/2016 and again I do not have any extra amount to pay, your bank staff is threatening to pay illegal amount of extra RS 40, 537 to take NOC
                          And now I had cleared your loan that is on 07/11/2017 and from today if you send any ECS OR ANY CHEQUES ON MY CORPRATION BANK account & if written I well won’t be responsible for that, And you yourself that (AXIS BANK) well be the whole and sole responsible for the written of YOUR ECS OR CHEQUE and please give my NOC

                          SOHAN PRASAD
                          JAYAKER BUILDING, JAYA VILLA, PANDESWER, MANGALORE -575001
                          MOB NO [protected], [protected]

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                            priyankpatel2301
                            from Ahmedabad, Gujarat
                            Nov 11, 2017
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                            Address: Ahmedabad, Gujarat, 380006

                            Dear sir/madam, i applied for student loan of amount 33, 00, 000/- rs. But bank provide me sanction letter of 20, 00, 000/- rs. Now at disbursement time they queried regards property and actually technical team provide them finalization on 06.10.2017 and they informed me on 10.11.2017 infect they stopped my disbursement because of that query. My problem is that till my process starting to end everyday they want single document from me even they are not tolding me which documents required in a single time and its affects on my file and takes a long time to senction. Now last query is regard my property's form no.6. Which is not updated in government website. I already provide them form 7, 12, 8-a & contractor sale deed which documents are ok but entry of form 6 is not showing on website so because of that they hold my disbursement. I already visit to talati office who update records on website they informed me, it takes minimum 45 days to update online portal. So i am facing this problem just because of form no.6.-priyank patel -[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              Nanditha Patne
                              from Hyderabad, Telangana
                              Nov 11, 2017
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                              Website: www.axisbank.com

                              I have received an axis neo credit card 3 months ago, i was regularly paying my bills but though after paying the minimum amount of my bill for the month of october i was charged with an amount of 2500+ rupees, and other additional charges like over limit fee, debit charges extra were charged on me, and i have request to convert some of my bill amount to emi when i called the customer care support team a lady has answered me and told me that few of my transactions can be all together converted into emi but late i received several messages that each transaction was converted as emi and for which each transaction conversion was charged with 250rupees charges which was over burdened on me, and late when i again called the customer care no one where able to clarify my doubts and a surprising thing is that axis people are not answering my calls at all. I have many more doubts which have to be clarified i hope someone can take intiative on this and help me out.
                              Axis Bank customer support has been notified about the posted complaint.
                              Nov 11, 2017
                              Updated by Nanditha Patne
                              I have received an AXIS NEO credit card 3 months ago, I was regularly paying my bills but though after paying the minimum amount of my bill for the month of October I was charged with an amount of 2500+ rupees, and other additional charges like Over limit fee, debit charges extra were charged on me, and I have request to convert some of my bill amount to EMI when I called the customer care support team a lady has answered me and told me that few of my transactions can be all together converted into EMI but late I received several messages that each transaction was converted as EMI and for which each transaction conversion was charged with 250rupees charges which was over burdened on me, and late when I again called the customer care no one where able to clarify my doubts and a surprising thing is that axis people are not answering my calls at all. I have many more doubts which have to be clarified I hope someone can take intiative on this and help me out.
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                                A
                                abubakar202786
                                from Delhi, Delhi
                                Nov 10, 2017
                                Resolved
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                                Resolved

                                I have made imps transaction today (10thnov 2017) for the amount rs.6000 from my axis account to andhrabank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                Counting it as one more worst experience with axis bank.
                                I contacted axis bank customer care, but no use.

                                Axis bank account no: [protected]
                                Nov 10, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Money not transfer to other bank

                                axis bank imps transaction resulted in suspect status - Comment #2914347 - Image #0
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                                  ashish_4721
                                  from Indore, Madhya Pradesh
                                  Nov 10, 2017
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                                  Address: Indore, Madhya Pradesh, 452001

                                  My complaint is about money deduction on 7 nov 2017, rupee 1900 is deducted from my account on transaction failure while paying bill to shopkepper, i have both slip for transaction failure and succes, on second time it give sucussfull transaction slip, so 1900+1900 basically i paid 3800 ruppee for both transaction, i want to know the status about my 1900 rupee which deducted in transaction failure.
                                  +1 photos
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                                    vinodkumarshishodia
                                    from Ghaziabad, Uttar Pradesh
                                    Nov 10, 2017
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                                    Address: 201013
                                    Website: Axis bank customer care system

                                    Dear sir,
                                    You have made such customer care that no one can register right thing in time.

                                    Your nos changed why still hang on your system.?? It is wastage of time to search.

                                    Mobile digits gets dial double because of so sensitive, after three option it does not accept automatically. It is hours passed. Their is no operator option to listen the debit card lost & internet generation from debit card.

                                    One is not hear in right time or emergency.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Ravi_Garg_Designer
                                      from Delhi, Delhi
                                      Nov 10, 2017
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                                      Address: New Delhi, Delhi, 110015

                                      Hello sir,

                                      I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 154704.77.

                                      This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                                      At this time, i can able to give around rs. 8000 per month. Please settle with this amount. More than rs.8000 is not affordable for me in the present situation.

                                      I am ready to settle this as soon as i get the confirmation from your side.

                                      Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation.
                                      Thank you
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        bhoopathy26
                                        from Chennai, Tamil Nadu
                                        Nov 10, 2017
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                                        Address: Chennai, Tamil Nadu, 600100

                                        I have applied for the home loan in axis bank loan center thoripakkam, chennai. (Application id:7237608).

                                        Took long time for processing 1 and half month due to delay in legal dept. And the loan got sanctioned finally.

                                        Now in the final cheque clearance stage due to some internal norms in gramma natham land my loan got rejected.

                                        This norms are not checked initially and also during the legal checks.

                                        The issue is totally due to the axis loan center internal problem and am facing financial issues to pay for land now.
                                        Also due to your faults i am facing lot of mental stresses.

                                        My processing fee also got debited and not revertrf back.

                                        I am in relationship with axis bank for more than 7 years. Due to the above issue i totally disappointed with your bank.

                                        Kindly look on the above issue and at-least return back the processing fee since the issue is totally due to axis bank.
                                        Axis Bank customer support has been notified about the posted complaint.
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