Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 399

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Veenabh
from Jalandhar, Punjab
Nov 9, 2017
Report
Copy

Address: 201301

I filled the form for opening a new joint account in axis bank on 2nd october. The opening account money was transferred instantly but till date we have not received any confirmation of our account. We do not know in which account the money has been transferred since we have received no account number.
Likewise all services are taking unduly long time to execute
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    pkinhyd
    Nov 8, 2017
    Report
    Copy

    My self kumar and i had salary account with axis bank but my salary account closed but even though i was doing transaction in axis bank and the account number is [protected], currently my account showing negative balance.

    Please can you activate the account i already submitted the documents like aadhar card to maripur, muzaffarpur branch.
    Branch id - 1444, bishnu prasad gupta memorial foundation,, kazimohmadpur
    City name-muzaffarpur
    State-bihar
    City:-muzaffarpur
    Axis Bank customer support has been notified about the posted complaint.
    Nov 11, 2017
    Updated by pkinhyd
    any update
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Imranhossain1991
      from Jamuria, West Bengal
      Nov 8, 2017
      Report
      Copy

      Address: Murshidabad, West Bengal, 742301

      Dear Sir
      My name is Syed Abdul Azim I was opened a current account in kandi branch in mushidabad district West Bengal dated on 1 November 2017 and pay the amount of Rs.13000 and also give the all nessesary documents to the bank representative Mr. Rafikul Islam.He give me the account no. Cheque book and a debit card also a receipt of Rs 13000 but still today the account has not been open.The bank representative is not cooperate with me properly.
      Please looking to the matter as soon as possible.I attached all relevant documents.
      Thank you.
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Singh mangal
        from Puruliya, West Bengal
        Nov 8, 2017
        Report
        Copy

        Address: Hamirpur, Uttar Pradesh, 210431

        I want to inform that i go to 4 and 5 days in axis bank to making a new atm card because my card is expiry. But in the bank sub branch manager axis bank rath 210431. Firstly he west my 4 -5 days time. Per he said to come next day.
        On 06/11/2017 i go to bank i meet the sub manager to making my atm cart. They tolarate me. Then i say why u not making atm cart. The sub manager abuse me (Gali di mother chaud bhag ja, iska a/c band kar do) then i against tell me, why you are abuse me. But they abuse me continue.
        I said that is it not fair. But they not listen me. They are out me on the bank.
        I polite requested u sir please help me. And that employee is not good for bank.
        Axis Bank customer support has been notified about the posted complaint.
        One of Revcovery Guy his name was Ajay [protected] who given bad words and told Teri aukaat Kya hai tujhe paise khayee and telling baap mein dum nahi hai, I told to guy I will pay on Monday with calm and silently and he guy Ajay telling Teri aukaat Kya hai.
        So please strict the action or I will not paying any single money.
        I am SBI customer and on 31st October I went to my near Axis Bank ATM to withdraw money but the transaction was not done and I did not get the money but 6000 was debited from my A/c
        On 2 Nov 2017 i used my carporation bank debit in ur bank atm at 14.32.withdraw was processed but cash was not dispense.
        kindly do needful asap.
        thanks
        inderjit singh
        [protected]
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Naresg R Garg
          from Pune, Maharashtra
          Nov 8, 2017
          Report
          Copy

          Address: Pune, Maharashtra, 411030
          Website: www.dreamfond.com

          Hi team,

          Ac holder's name:- dreamfond group
          Customer id:[protected]
          Account no:- [protected]
          Scheme:- ca-business select

          We have opened an current account on[protected] axis bank - fc road branch, pune, because we got to know that axis bank have excellent service. But we had bad experience with axis bank. We have closed our account from indusland bank as per above details. Since we have opened the account we just received the bank cheque book 3 days before. When we have filled the account opening form with all facilities like email/ sms/ net banking etc. Also we have applied for ed swipe machine.
          Ed swipe machine installed on[protected] but we are not getting the information about the credit balance till yet, also there is no email regarding that. Also we have not received net banking user id/ password and any other information related to the account. I am really not happy. I would like request you to please look into this matter and sort this out in this week else please close our account and return our money back.

          Regards,
          Naresh r garg
          [protected]
          [protected]@dreamfond.com
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mohd Ashfaq123
            from Mumbai, Maharashtra
            Nov 8, 2017
            Report
            Copy

            Address: 500029
            Website: Axis Bank

            Hi iam mohd ashfaq

            Morning i transfer the money from my axis bank mobile app to other account.
            Actually i has to transfer amount to my friend account name sriman.
            But instead of that i selected srinivas from my beneficiary list and transfered 5000/-rs.
            When i call customer care they ask me to go to your home branch,
            When i visited my home branch at himayatnagar, i met so many people.
            They send me from counter no 1. To counter no 3. Then i met assistant manager.
            At last i visit manager at himayatnagar but no one is helping me as i told to them that by mistake i tranfer the money to srinivas account.
            They told me that its not possible to recover that amount,
            No one is helping me.
            My registered mobile no is [protected] in axis bank.
            A/c. No [protected]
            By mistake i transfer to [protected].
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              Geebi
              from Gwalior, Madhya Pradesh
              Nov 8, 2017
              Report
              Copy

              Address: Indore, Madhya Pradesh

              Yesterday, i had transferred 4200/- through netbanking from axis to sbi a/c but till now the amount is not credited to benefiary a/c, i had called to axis customer care as well as to sbi but both are not responding properly, axis bank customer care told to me to contact sbi bank and sbi customer care was told to contact axis.. No one is providing me proper guidance

              My ac no - [protected]
              Trans id - axmb[protected]
              My id - geebi. [protected]@gmail.com

              Please solve the problem asap
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Dineshganesan
                from Chennai, Tamil Nadu
                Nov 8, 2017
                Report
                Copy

                I have made imps transaction today (07th nov 2017) for the amount rs.35000 from my axis account to bank of india account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                Counting it as one more worst experience with axis bank.
                I contacted axis bank customer care, but no use.

                Axis bank account no: [protected]
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Jaswant Marar
                  from Pathankot, Punjab
                  Nov 8, 2017
                  Report
                  Copy

                  Address: Mansa, Punjab

                  My credit card already block by bank on 29may2017 after debit of rupees 18464. After that m not used my credit card but after 5 month a huge amount of payment rupees 15719 debit from my account automatically. Many time i call to customer service, they send me my credit card statement which show that a emi is still continue with my credit card account. But in my axis bank app and in my saving account no credit card show, every time this message give by bank that i have no credit card plz apply for new. My question is that when i have no credit card that why payment still debit from my account and also showing a payment of rupees 14000 approx in my credit card account. If my problem not solved with clearly than i will go to court for against bank fraud system. Its humble request to u please solve it. Now what can i do, plz tell me?
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajesh Reddy R
                    Nov 7, 2017
                    Report
                    Copy

                    Hello,

                    I tried opening an nri account and contacted a branch, its been a month their is no proper response from them. I always spoke to a guy who handles the nri accounts no proper repsonse from him. I don't want to apply nri account through online which is why i contacted the branch. I want some one who can guide me to fill the documents and complete the process for opening an account.
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      indiaguest86
                      from Kolkata, West Bengal
                      Nov 7, 2017
                      Report
                      Copy

                      Address: Kolkata, West Bengal, 700019

                      Sir,
                      This is very sad to inform you that axis bank, golpark branch, kolkata does not have any work timing for employees. The employees have to work there for 12 hrs a day which is i think even more than an unskilled labour working hours. Even girls have to work for 12 hrs daily and this has become daily routine of their work the work timing is 9am to 9pm. The best part is that there is no rule or inspection from rbi for this. Employees do understand if this happens once or twice in a month but this happens daily wihich is simply effecting their personal lifes. They know and understands that banking sector has to go through a huge pressure during half yearly and year ending but daily this is not tolerable either axis bank should pay overtime or they should provide reduce their work timing atleast to 10 hrs a day. Even 10 hrs is not justified but still employees are happy if this reduces to 10 hrs day.

                      Please do see and resolve the issue.
                      Axis Bank customer support has been notified about the posted complaint.
                      Nov 07, 2017
                      Updated by indiaguest86
                      Sir,
                      This is very sad to inform you that AXIS BANK, GOLPARK BRANCH, KOLKATA does not have any work timing for employees. The employees have to work there for 12 hrs a day which is i think even more than an unskilled labour working hours. Even girls have to work for 12 hrs daily and this has become daily routine of their work.The work timing is 9am to 9pm. The best part is that there is no rule or inspection from RBI for this. Employees do understand if this happens once or twice in a month but this happens daily wihich is simply started effecting their personal lifes. They know and understands that banking sector has to go through a huge pressure during half yearly and year ending but daily this is not tolerable, either AXIS bank should pay overtime or they should provide reduce their work timing atleast to 10 hrs a day. Even 10 hrs is not justified but still employees are happy if this reduces to 10 hrs day.

                      Being a customer i feel so bad for them, then sir just think about the Employees working and facing this daily, they feel like that they are not working in a bank rather they feel like a labour working in a factory.

                      Please do see and resolve the issue.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        papuinfo
                        from Noida, Uttar Pradesh
                        Nov 7, 2017
                        Report
                        Copy

                        Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                        Dear axis bank concern person,
                        I am anil kumar behera working with kesho packaging pvt. Ltd., gerater noida and my employer is having salary accounts from axis bank. I got a salary account kit from past 12 days and my salary account is not activated still yet. Please take it priority basis and activate my account as soon as possible.

                        My account no: [protected]

                        Plz take it priority basic and activate my account as soon as possible.

                        Thanks & regards,
                        Anil kumar behera
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          priyb
                          from Coimbatore, Tamil Nadu
                          Nov 7, 2017
                          Report
                          Copy

                          I have transferred money from my axis bank account through imps to ratnakar bank account. But i can now see my transaction status is suspect mode though the account is debited. The receiver is not credited with the amount as well. Hence please consider refunding my account with the transacted amount. Please find the below transaction details

                          Imps reference id :[protected]
                          Account number:[protected]
                          Axis Bank customer support has been notified about the posted complaint.
                          Nov 08, 2017
                          Updated by priyb
                          There is no action taken towards my complaint. Please try to resolve this issue ASAP
                          My name is namisha I have account in our bank I want to change my mobile no.

                          Thank yoy
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            gradatim
                            from Delhi, Delhi
                            Nov 7, 2017
                            Report
                            Copy

                            Address: Bangalore, Karnataka, 560072

                            I am having axis bank salary account and have been using normal debit card from axis bank from many years. Recently one of the axis bank representative has called me saying that he is a relationship manager from axis bank (His contact number is [protected]) and he insisted me to upgrade my debit card to more secured card (Chip enabled). However i responded him saying that i am very much happy with my existing debit card and not interested to update it. However he called me multiple times to upgrade my card and said it will cost you 300rs only and there is no other charge to it and no annual fee also. Based on his instruction i upgraded the card using online axisbank portal. But now i have been charged around 590rs, and when i called him he said i have been wrongly charged and i clearly told him i don’t want to upgrade the card and told him to cancel it. He said he will cancel it and refund the money. But it’s been many days i have not been refunded. I tried him to reach many times but he is not even receiving my call. Looks like he is intentionally not receiving my call.

                            Could someone please let me know how can i lodge a fraud case against this?
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              NIRALI JOSHI
                              from Pune, Maharashtra
                              Nov 7, 2017
                              Report
                              Copy

                              Website: Snapdeal.com

                              Hello sir,

                              I have requested for refund from snapdeal. They have also started process of refund successfully on 30th september 2017. But still i did not get that refund amount in my account. Can you please check and inform me what is the problem?

                              Company name:-sanpdeal
                              Refund amount:-848
                              Refund date:-30/09/2017
                              Transaction id given by snapdeal:-ccaei1skw831

                              Need your help to know the status of this transaction

                              Thanks,
                              Nirali joshi
                              [protected]@gmail.com
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                abhimanyusingh531
                                from New Delhi, Delhi
                                Nov 7, 2017
                                Report
                                Copy

                                Address: Lucknow, Uttar Pradesh, 227105
                                Website: www.consumercomplaints.in/new_complaint

                                I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 1260. It has been noticed that the money already been charged @1799 for the same.
                                Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3043638. I am waiting for confirmation of delation of this service and also refund the money @1799.

                                Name-abhimanyu singh ([protected]@gmail.com)
                                Mb - [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                can you try once again another no.[protected]
                                Sir, no response has been reached by you yet
                                How much time must wait ?
                                plz reply it.
                                mai kitana paresaan hu aap log batate hi nahi kya karna hai mere paise wapas honge ki nahi
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  $
                                  $hubh
                                  from Bareilly, Uttar Pradesh
                                  Nov 7, 2017
                                  Report
                                  Copy

                                  Address: 249407
                                  Website: www.axisbank.com

                                  On 7-nov.-2017 i visit to axis bank (Add.- nr. Shankar ashram, jwalapur road, haridwar-249407) for depositing funds of rs 15, 750/- and rs 16000/- (2000/- x 8) given by me and for remaining amount cashier return me with 25 notes of 10 rupee note.. After requesting them of 2 notes of 100 rupee note instead of 10 rupee note... Cashier simply neglect my request and misbehave by saying that i m having 10 rupee note only and won't be giving 100 rupee note despite of having them..
                                  Also i come across this issue with the bank manager and but he also neglect my request and ask me to get out of the cabin..
                                  This behaviour is not acceptable by such designated officials...
                                  Bank officials can't do this kind of behaviour with their customer..
                                  Misbehaving would not be acceptable, no bank can neglect the customer to pay any bank note despite of having them..
                                  Kindly take the issue seriously in public services welfare and let me know the proceedings

                                  Shubham agarwal
                                  [protected]
                                  Haridwar
                                  [protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Sir I have given my axis account [protected], for my new job for salary account but my account is closed kindly reactivate that boz already I submitted for my new salary account to my hr office..if have any charges or penalties debit when my salary credits
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    rahulnm
                                    from Mumbai, Maharashtra
                                    Nov 7, 2017
                                    Report
                                    Copy

                                    I have made credit card payment of 6057.84 on [protected]@09:29 am with reference id[protected] and due date for same is 09-nov-2017. Till now payment is not credited to credit card but the amount is deducted from my account. I am following up for same from last friday (03-nov-2017) but not getting any help from concerned team and call is being re-routed to various executives. This is very pathetic and ridiculous service i am getting as a customer also i have been requesting them to process request at earliest as late payment will impact cibil score etc. But they are least bothered. Request appropriate team to resolve the issue and contact me on [protected] and will make sure none of my company corporate accounts are linked to axis hereafter.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      krishnaaaron
                                      from Mumbai, Maharashtra
                                      Nov 7, 2017
                                      Report
                                      Copy

                                      Hello,

                                      I have submitted my application and all other documents on 25th oct 2017 to open a salary account in your thoraipakkam branch and later i have received the application number through sms.

                                      Still my account is not yet activated,
                                      And i didn't find any web page of axis bank to get the status of my application.

                                      This is the following message which i received :

                                      Hello, we have received your application and documents. Visit www.axisbank.com to track
                                      The status of your application no. [protected]. Have a nice day!

                                      Please help me to activate at the earliest.

                                      Thanks and regards
                                      Krishna s
                                      Mobile no :- [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        M
                                        Mukut bihari lal
                                        from Delhi, Delhi
                                        Nov 7, 2017
                                        Report
                                        Copy

                                        Address: 121004

                                        Dear sir, i have already complaint to syndicate bank but syndicate bank said that axis bank said that transaction is successful but no any money or neither any slip received. I am not statisfied. Please check & verify your atm detail of library market, ballabgarh. Dt 13.10.2017. I attached application for reafy for your refrence.
                                        Mukut bihari lal
                                        H. No.107/5, ballabgarh, [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit