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Axis Bank Complaints & Reviews

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I
indiaguest86
from Kolkata, West Bengal
Nov 7, 2017
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Address: Kolkata, West Bengal, 700019

Sir,
This is very sad to inform you that axis bank, golpark branch, kolkata does not have any work timing for employees. The employees have to work there for 12 hrs a day which is i think even more than an unskilled labour working hours. Even girls have to work for 12 hrs daily and this has become daily routine of their work the work timing is 9am to 9pm. The best part is that there is no rule or inspection from rbi for this. Employees do understand if this happens once or twice in a month but this happens daily wihich is simply effecting their personal lifes. They know and understands that banking sector has to go through a huge pressure during half yearly and year ending but daily this is not tolerable either axis bank should pay overtime or they should provide reduce their work timing atleast to 10 hrs a day. Even 10 hrs is not justified but still employees are happy if this reduces to 10 hrs day.

Please do see and resolve the issue.
Axis Bank customer support has been notified about the posted complaint.
Nov 07, 2017
Updated by indiaguest86
Sir,
This is very sad to inform you that AXIS BANK, GOLPARK BRANCH, KOLKATA does not have any work timing for employees. The employees have to work there for 12 hrs a day which is i think even more than an unskilled labour working hours. Even girls have to work for 12 hrs daily and this has become daily routine of their work.The work timing is 9am to 9pm. The best part is that there is no rule or inspection from RBI for this. Employees do understand if this happens once or twice in a month but this happens daily wihich is simply started effecting their personal lifes. They know and understands that banking sector has to go through a huge pressure during half yearly and year ending but daily this is not tolerable, either AXIS bank should pay overtime or they should provide reduce their work timing atleast to 10 hrs a day. Even 10 hrs is not justified but still employees are happy if this reduces to 10 hrs day.

Being a customer i feel so bad for them, then sir just think about the Employees working and facing this daily, they feel like that they are not working in a bank rather they feel like a labour working in a factory.

Please do see and resolve the issue.
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    P
    papuinfo
    from Noida, Uttar Pradesh
    Nov 7, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

    Dear axis bank concern person,
    I am anil kumar behera working with kesho packaging pvt. Ltd., gerater noida and my employer is having salary accounts from axis bank. I got a salary account kit from past 12 days and my salary account is not activated still yet. Please take it priority basis and activate my account as soon as possible.

    My account no: [protected]

    Plz take it priority basic and activate my account as soon as possible.

    Thanks & regards,
    Anil kumar behera
    Axis Bank customer support has been notified about the posted complaint.
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      P
      priyb
      from Coimbatore, Tamil Nadu
      Nov 7, 2017
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      I have transferred money from my axis bank account through imps to ratnakar bank account. But i can now see my transaction status is suspect mode though the account is debited. The receiver is not credited with the amount as well. Hence please consider refunding my account with the transacted amount. Please find the below transaction details

      Imps reference id :[protected]
      Account number:[protected]
      Axis Bank customer support has been notified about the posted complaint.
      Nov 08, 2017
      Updated by priyb
      There is no action taken towards my complaint. Please try to resolve this issue ASAP
      My name is namisha I have account in our bank I want to change my mobile no.

      Thank yoy
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        G
        gradatim
        from Delhi, Delhi
        Nov 7, 2017
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        Address: Bangalore, Karnataka, 560072

        I am having axis bank salary account and have been using normal debit card from axis bank from many years. Recently one of the axis bank representative has called me saying that he is a relationship manager from axis bank (His contact number is [protected]) and he insisted me to upgrade my debit card to more secured card (Chip enabled). However i responded him saying that i am very much happy with my existing debit card and not interested to update it. However he called me multiple times to upgrade my card and said it will cost you 300rs only and there is no other charge to it and no annual fee also. Based on his instruction i upgraded the card using online axisbank portal. But now i have been charged around 590rs, and when i called him he said i have been wrongly charged and i clearly told him i don’t want to upgrade the card and told him to cancel it. He said he will cancel it and refund the money. But it’s been many days i have not been refunded. I tried him to reach many times but he is not even receiving my call. Looks like he is intentionally not receiving my call.

        Could someone please let me know how can i lodge a fraud case against this?
        Axis Bank customer support has been notified about the posted complaint.
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          N
          NIRALI JOSHI
          from Pune, Maharashtra
          Nov 7, 2017
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          Website: Snapdeal.com

          Hello sir,

          I have requested for refund from snapdeal. They have also started process of refund successfully on 30th september 2017. But still i did not get that refund amount in my account. Can you please check and inform me what is the problem?

          Company name:-sanpdeal
          Refund amount:-848
          Refund date:-30/09/2017
          Transaction id given by snapdeal:-ccaei1skw831

          Need your help to know the status of this transaction

          Thanks,
          Nirali joshi
          [protected]@gmail.com
          Axis Bank customer support has been notified about the posted complaint.
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            A
            abhimanyusingh531
            from New Delhi, Delhi
            Nov 7, 2017
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            Address: Lucknow, Uttar Pradesh, 227105
            Website: www.consumercomplaints.in/new_complaint

            I have received a call from axis bank yesterday. I just don't want the subscription and please cancel my subscription for my axis visa card ending with 1260. It has been noticed that the money already been charged @1799 for the same.
            Hence, cancel the subscription and refund the same into my account. My relationship no. Is 3043638. I am waiting for confirmation of delation of this service and also refund the money @1799.

            Name-abhimanyu singh ([protected]@gmail.com)
            Mb - [protected]
            Axis Bank customer support has been notified about the posted complaint.
            can you try once again another no.[protected]
            Sir, no response has been reached by you yet
            How much time must wait ?
            plz reply it.
            mai kitana paresaan hu aap log batate hi nahi kya karna hai mere paise wapas honge ki nahi
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              $hubh
              from Bareilly, Uttar Pradesh
              Nov 7, 2017
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              Address: 249407
              Website: www.axisbank.com

              On 7-nov.-2017 i visit to axis bank (Add.- nr. Shankar ashram, jwalapur road, haridwar-249407) for depositing funds of rs 15, 750/- and rs 16000/- (2000/- x 8) given by me and for remaining amount cashier return me with 25 notes of 10 rupee note.. After requesting them of 2 notes of 100 rupee note instead of 10 rupee note... Cashier simply neglect my request and misbehave by saying that i m having 10 rupee note only and won't be giving 100 rupee note despite of having them..
              Also i come across this issue with the bank manager and but he also neglect my request and ask me to get out of the cabin..
              This behaviour is not acceptable by such designated officials...
              Bank officials can't do this kind of behaviour with their customer..
              Misbehaving would not be acceptable, no bank can neglect the customer to pay any bank note despite of having them..
              Kindly take the issue seriously in public services welfare and let me know the proceedings

              Shubham agarwal
              [protected]
              Haridwar
              [protected]@gmail.com
              Axis Bank customer support has been notified about the posted complaint.
              Sir I have given my axis account [protected], for my new job for salary account but my account is closed kindly reactivate that boz already I submitted for my new salary account to my hr office..if have any charges or penalties debit when my salary credits
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                R
                rahulnm
                from Mumbai, Maharashtra
                Nov 7, 2017
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                I have made credit card payment of 6057.84 on [protected]@09:29 am with reference id[protected] and due date for same is 09-nov-2017. Till now payment is not credited to credit card but the amount is deducted from my account. I am following up for same from last friday (03-nov-2017) but not getting any help from concerned team and call is being re-routed to various executives. This is very pathetic and ridiculous service i am getting as a customer also i have been requesting them to process request at earliest as late payment will impact cibil score etc. But they are least bothered. Request appropriate team to resolve the issue and contact me on [protected] and will make sure none of my company corporate accounts are linked to axis hereafter.
                Axis Bank customer support has been notified about the posted complaint.
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                  K
                  krishnaaaron
                  from Mumbai, Maharashtra
                  Nov 7, 2017
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                  Hello,

                  I have submitted my application and all other documents on 25th oct 2017 to open a salary account in your thoraipakkam branch and later i have received the application number through sms.

                  Still my account is not yet activated,
                  And i didn't find any web page of axis bank to get the status of my application.

                  This is the following message which i received :

                  Hello, we have received your application and documents. Visit www.axisbank.com to track
                  The status of your application no. [protected]. Have a nice day!

                  Please help me to activate at the earliest.

                  Thanks and regards
                  Krishna s
                  Mobile no :- [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    M
                    Mukut bihari lal
                    from Delhi, Delhi
                    Nov 7, 2017
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                    Address: 121004

                    Dear sir, i have already complaint to syndicate bank but syndicate bank said that axis bank said that transaction is successful but no any money or neither any slip received. I am not statisfied. Please check & verify your atm detail of library market, ballabgarh. Dt 13.10.2017. I attached application for reafy for your refrence.
                    Mukut bihari lal
                    H. No.107/5, ballabgarh, [protected]
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      Aakash foujdar
                      from Jaipur, Rajasthan
                      Nov 6, 2017
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                      Website: cuims chandigahr university mamngement system

                      20 mins ago i try to pay my collage fees of chnadigahr university from there site cuims that is chandighar university management system though internet banking and there trancition failed displyed on the srceen but i recived a meesage from my bank that 30000 has been debieted from your account no. Xxxxx
                      Mobile no [protected]
                      [inb/[protected]/payu.in/collage fess]
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Rajagadu
                        from Wanparti, Telangana
                        Nov 6, 2017
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                        Address: Visakhapatnam, Andhra Pradesh, 531126

                        Sir the receiver of sbi ac no:[protected] not received money (10000) from my axis ac no:[protected] due to i entered andhrabank ifsc code:andb0000563, but the transaction is successful and utr also generated:[protected] this is upi transaction by the phone pe. But the receiver not received money yet. Please help me! And plz find the attachment pic
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Aashutosh Thakkar
                          from Anand, Gujarat
                          Nov 10, 2017
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                          Address: Anand, Gujarat, 388001

                          I have a credit card someone from Singapore hacked it and paid 4718 rupees to microsoft xbox go live service.. i went to the branch and they said to call care and i did customer care said to send mail but when i try to send it fails.

                          request number is 3528243

                          the error's photo which i am receiving while attempting to mail is attached
                          +1 photos
                          Axis Bank customer support has been notified about the posted complaint.
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                            bhavsardilip
                            from Ahmedabad, Gujarat
                            Nov 6, 2017
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                            Address: 380026
                            Website: [email protected]

                            Dear sir,

                            This is to inform you that i want to close my credit card.

                            Jay soma card no. [protected] (Main card)

                            What ever due pending i have settled on 06/11/2017 thru axis bank cheques which is cleared the payment on 06/11/2017.

                            Kindly close my a credit cards immediately and send us the letter immediately.

                            I will broke my card after receiving the letter.

                            Regards

                            Jaysoma
                            [protected]
                            Dilip. [protected]@yahoo.in
                            Axis Bank customer support has been notified about the posted complaint.
                            Dear Sir

                            Dated 22 & 23 Nov 2017 Rs.5000+5000 Two Transaction in payzapp wallet but cc debit payzapp wallet not credit so pls request below amount refund on urgent basis.

                            Pls do the needful

                            Regards
                            Vipul Zalera
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                              vineetvijay
                              from Mancheral, Telangana
                              Nov 6, 2017
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                              Address: 500081

                              My last date for payment was 9th of october. However i did my payment on 6th of october.

                              The bank has still charged me a late payment fee along with gst telling me that they received the payment late.

                              They are telling me that since a reversal was given last month, they cannot process the reversal for another 6 months.

                              This is wrong. As a customer, i did make my payment on time and the bank credit card statement shows that. They cannot charge me for late payment fee as i did complete the payment on time.

                              I have attached the screen shot of proof from the bank statement shared by the bank itself.

                              Please help.
                              +2 photos
                              Axis Bank customer support has been notified about the posted complaint.
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                                A
                                amitaks21
                                from Mumbai, Maharashtra
                                Nov 6, 2017
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                                I have made imps transaction today (06 nov 2017) for the amount rs.13400 from my axis account to hdfc account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                Counting it as one more worst experience with axis bank.
                                I contacted axis bank customer care, but no use.

                                Axis bank account no: [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Govind Vasudevan
                                  from Bargarh, Odisha
                                  Nov 6, 2017
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                                  Address: 769012

                                  This is to inform you that i had gone with your atm card to vijaya bank rourkela atm and tried to draw rs.10000/- twice. 0n 10th september, 2017. But while punching the button i wrongly put the hand on no and yes button there by denying the amount. I had complaint to your rourkela branch (262) in writing immediately after that and now nunning rom pillar to post. There is no returning the amount to my account till date eventhough i am following up every week. This is too much and since i am a bonafide customer of your rourkela branch since 2004-05 i feel exhausted in following up. Will you please look into the matter and help me to get the amount of rs.10000/-which was wrongly debited to my account. Yours faithfully. Govind vasudevan
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Nov 01, 2017
                                  jyoti ranjan Tripathy's response
                                  my mob no [protected]
                                  Sir

                                  when i am trying to apply fd online and withdraw money, it is showing blocked

                                  ac no.[protected]

                                  use id.[protected]

                                  [protected]@gmail.com
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                                    sudhansu1967
                                    from Bhubaneshwar, Odisha
                                    Nov 6, 2017
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                                    Address: Bilaspur, Chhattisgarh, 495004

                                    On dt 4/11/17 i made a payment from my debit card to national electronics, bilaspur through axis bank pos. The amount rs.1995/- deducted twice from my debit card.
                                    In this one transaction got failed and the second one got succeeded but the amount has been deducted two times.

                                    So. Please refund the failed transaction amount rs.1995/- in my account as early as possible.

                                    Thank you and looking towards your quick and right action.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Manny fake charge in my bill why i paid this, i only paid amount i sped ligal contact me on [protected]
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                                      Nikhil D K
                                      from Bengaluru, Karnataka
                                      Nov 6, 2017
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                                      Address: Bangalore, Karnataka, 560059

                                      I have made imps transaction today (5th nov 2017) for the amount rs.10, 000 from my axis account to corporation abnk account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

                                      Counting it as one more worst experience with axis bank.
                                      I contacted axis bank customer care, but no use.

                                      Axis bank account no: [protected]
                                      Transaction ref no:- imps/p2a/[protected]/[protected]cor
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Pampa Saha Roy
                                        from Dhing, Assam
                                        Nov 6, 2017
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                                        Address: West Tripura, Tripura, 799001

                                        I am a customer of axis bank agartala, tripura. 12th june 2017 i will done a insurance of tata aig under pinaki dasgupta. From my account. I insure me and my parents. Policy premium 18000. We going to hyadrabad for our health check up july 13th, when we reached agartala i will contact 2mr pinaki then mr. Pinaki said to me we submit our all original documents. I did it.. My bill is around 40000. But i got only 13000. And i don't get my policy bond and insurance card.. Till now...
                                        So i want to know that is it right for a customer??
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Dear Sir,
                                        Pls note 29/10/17 i have transfer to 648 rs net banking to airtel app, amount is debited in my savings account. still not transfer this amount in airtel, so pls refund this amount in my account, details below mention.
                                        bank : axis bank
                                        Name : GOWRISANKAR.S
                                        AC # : [protected]
                                        TRANSACTION # :[protected]
                                        mobile # ; [protected]
                                        My account was debited rupees 1899 without my concern for a service called one assit service. On what basis they can access my account without any permission. I do not get refund if i deactivate the service. No proper response from customer support.
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