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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 398

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R
Ruchita Siroya
from Roha, Gujarat
Nov 10, 2017
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Address: Rajkot, Gujarat, 360410

I have submitted adhar card and pan card for link up bank account. But they never linked up. I have already submitted and visited branch 3 times but still they dont added and when i call today they said that please submitted adhar card and pan card you never submitted. How many times i have to submitted and visited branch?? Instead of they communicate internally, they botherd customer. I am very disappointed with the customer service.
Axis Bank customer support has been notified about the posted complaint.
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    D
    dineshkumar9829
    from Jaipur, Rajasthan
    Nov 10, 2017
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    Hello sir
    Before fifteen day ago i submitted my documents for opening a new account but that was not opened. When i meet your workers they say me tomorrow your account will open but after then my account was not opened. And sometimes they say your account are goes in negative list but soon your account open. Plzz sir help me what i can do. And plzz take action fast. Because my brother was read out of country and i want to send money them.
    Plzz😑
    Axis Bank customer support has been notified about the posted complaint.
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      K
      Krapendra
      from Gurgaon, Haryana
      Nov 10, 2017
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      I have made imps transaction today (10th nov 2017) for the amount rs.12000 from my axis account to corporation bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
      Counting it as one more worst experience with axis bank.
      I contacted axis bank customer care, but no use.

      Axis bank account no: [protected]
      +1 photos
      Axis Bank customer support has been notified about the posted complaint.
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        S
        soumitraghsh
        from Kolkata, West Bengal
        Nov 10, 2017
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        My saving bank account number : [protected] ; customer id[protected]; branch : kolkata (Main) (05) : soumitra ghosh
        Debit card no: [protected]-soumitra ghosh
        Debit card no: [protected]-suchita ghosh
        I had given a request for blocking our above two debit card on 30.10.2017. I had also requested for issue of a replacement card. Now after 12 days i have not received the replacement card. Request you to arrange for a early receipt of the replacement cards.
        Thanks & regards
        Soumitra ghosh
        Suchita ghosh
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Mendali purna
          from Kolkata, West Bengal
          Nov 10, 2017
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          Address: 767062
          Website: Customers complaint

          Dear sir,

          Kindly say the status of my axis active band. Delivery date is october 30 but i can not find it. Customer care gave a tracking number but not allocated the locatation. Account number - [protected]. Name - purnananda mendali. Provide me the status.

          Regards
          Name - purnananda mendacious
          Mobile - [protected]
          Mail i'd - [protected]@gmail.com
          Axis Bank customer support has been notified about the posted complaint.
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            R
            from Ranchi, Jharkhand
            Nov 9, 2017
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            Address: Mumbai City, Maharashtra, 400025
            Website: www.axisbank.com

            This is to bring to your attention that due to financial constrain, i, mr ranjit banerjee had to close down my axis bank sb account (A/c-[protected]) on 18.10.17. I have been given only an acknowledgement receipt and no noc/clearance have been sent to me so far. I had also requested the branch manager (Arnab bhattacharya/mob-[protected]) to close down my credit card xx5994. I had paid all dues but he refused to provide me any closure form or message. Again on 23.10.17 another credit card xx2526 has been sent to my home and office address, which i didn't apply for. I didn't receive the card and sent back to the bank address. The bank is threateningly forcing me to accept the credit card. I am being continually harassed and bullied by the bank. Since i am a patient of hypertension and depression, this is getting on my nerves and creating health hazards. I have sent several emails to the head office, nodal officer and principal nodal officer but they didn’t solve my problem.

            Therefore, i would humbly request you to look into the matter and take necessary action at the earliest.

            Client's address:
            Mr ranjit banerjee
            Vill+post - akui
            Das para
            Dist - bankura
            722201
            West bengal
            Email: [protected]@gmail.com

            Address of the bank concerned

            Axis bank limited, ‘axis house’, c-2, wadia international centre, pandurang budhkar marg, worli,
            Mumbai - 400 025
            Tel.: +[protected]/43252525
            Fax: +[protected]
            Axis Bank customer support has been notified about the posted complaint.
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              C
              chaitali123
              Nov 9, 2017
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              Resolved

              Address: Pune, Maharashtra

              I have made imps transaction on 8th nov 2017 for the amount rs. 500 from my axis bank account to idbi bank account. The amount got debited from my account but the beneficiary account is not credited and the transaction status is showing suspects. We have urgent requirement of money. I request to you please coordinate with bank to escalate this issue.

              Axis bank account no: [protected]
              Nov 10, 2017
              Complaint marked as Resolved 
              Thanks for the immediate response. Amount is credited to beneficiary account.
              Axis Bank customer support has been notified about the posted complaint.
              This's murugan my a/c no.. [protected]..my customer id ..[protected] ..my credit card no.[protected] .. Payment of Rs. 15100.00 towards [protected] (Order No : PRTL1742649) has failed. Please contact your bank for more information.
              [protected]:37:41 please refund my amount to my account shortly plz.. my email Id.. .[protected]@gmail.com .

              amount is not credited to beneficiary a/c - Comment #3146830 - Image #0
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                S
                Sohanprasad Sp
                from Bengaluru, Karnataka
                Nov 9, 2017
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                Address: Dakshina Kannada, Karnataka, 575001
                Website: karanataka

                To, date[protected]
                Manager, axis bank ltd, asset sales center,
                Essel tower, bunts hostel circle, mangalore-575003,
                Has per your balance sheet of my loan account no aur[protected] name (Sohan prasad) & has on date 07/11/2017 my full and final clear balance is to pay rs 6, 34, 463 that is full and final balance that i should pay my loan amount of your bank, and now i had cleared that by neft from my account [protected] from corporation bank pandeshwer branch mangalore on[protected] with utr no: corp[protected], and received your conformation message from corpbank that is (Ref:corp[protected]) for inr 634463 to aur[protected] in utib0000077 made on 07-nov-2017,
                And now i had cleared all you outstanding balance of my lone account no aur[protected] of axis bank, bunts hostel, mangalore which i have paid full and final amount has per your bank balance sheet and again there is zero balance and no balance has to pay for your axis bank onmy loan account and i have cleared it all now
                And when i had come to your axis bank to give the letter of which i had closed loan & settled on 07/11/2017 and for noc your bank staff has refused to take loan closed letter and threatening me that we well won’t take your loan closed letter or we will not give noc you do what you want and you can give complaint were you want, and i had paid rs1, 83, 450 principal amount, and interest is paid rs 86, 913 from 15/08/2016 to 15/11/2016 and again i do not have any extra amount to pay, your bank staff is threatening to pay illegal amount of extra rs 40, 537 to take noc
                And now i had cleared your loan that is on 07/11/2017 and from today if you send any ecs or any cheques on my corpration bank account & if written i well won’t be responsible for that, and you yourself that (Axis bank) well be the whole and sole responsible for the written of your ecs or cheque and please give my noc

                Sohan prasad
                Jayaker building, jaya villa, pandeswer, mangalore -575001
                Mob no [protected], [protected]
                +1 photos
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                  P
                  Piyu Patel
                  from Mumbai, Maharashtra
                  Nov 9, 2017
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                  Dear axis team,

                  Greetings for the day
                  I was complaint about my salary account activation because there is not active yet.

                  I also visit my nearest bank m. G road goregaon west.
                  They inform me your ac is not active and they are not enable to active this account, because my account branch address is kalanagar bandra east and account is active process is done there only.

                  Please help me for active my account because my this month salary is stuck in that account, and i cant withdraw my salary coz of this only.

                  Regards,
                  Vaishali-[protected]
                  Axis Bank customer support has been notified about the posted complaint.
                  Sir, i have tried to transfer inr 3200/- through bhim axis pay application via upi transfer on[protected]. Respective transaction code is[protected] Inr 3200/- was debited from my account, till now amount was not credited to my beneficiary account.Please refund or complete the transaction.
                  Sir, with due respect, kindly note my axis mobile has been locked from last 2 months due to 5 unsuccessful mPin attempts. I tried to open my all means but invain. So kindly look into this matter and do the needful as soon as possible. Thanks and regards Sudhir S Paladia Sunplast properitor C.A no-[protected] Branch - Sukhaliya, Indore
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                    V
                    VJ Prakash
                    from Hojai, Assam
                    Nov 9, 2017
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                    Address: Kamrup Metropolitan, Assam, 781003

                    I was visit the branch (Silpukhur - sol id-1442) regarding close my account, i met abhishek bhattacharjee (Cso) nd tell him everything, and he told me that we could do that within two working days but till today[protected] day do not proceed the account closer request. As a customer service i have surely disappointed for this type of services and today my account balance is showing (-4394.44). My account details - a/c-[protected]. Please kindly action these type of employees.
                    Axis Bank customer support has been notified about the posted complaint.
                    My name is KHAN ARSALAN AHMAD EHSAN AHMAD having a saving account ( [protected]) in KURLA WEST branch, Mumbai, is frozen due to unknown reason.
                    Please provide solution for it.
                    SMS service is not removed from my account even number of times visit to Branch. Request has been made to customer care and online also but no action. Now I am not left with solution to close my account but dont know they will do it or not.
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                      V
                      Veenabh
                      from Jalandhar, Punjab
                      Nov 9, 2017
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                      Address: 201301

                      I filled the form for opening a new joint account in axis bank on 2nd october. The opening account money was transferred instantly but till date we have not received any confirmation of our account. We do not know in which account the money has been transferred since we have received no account number.
                      Likewise all services are taking unduly long time to execute
                      Axis Bank customer support has been notified about the posted complaint.
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                        P
                        pkinhyd
                        Nov 8, 2017
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                        My self kumar and i had salary account with axis bank but my salary account closed but even though i was doing transaction in axis bank and the account number is [protected], currently my account showing negative balance.

                        Please can you activate the account i already submitted the documents like aadhar card to maripur, muzaffarpur branch.
                        Branch id - 1444, bishnu prasad gupta memorial foundation,, kazimohmadpur
                        City name-muzaffarpur
                        State-bihar
                        City:-muzaffarpur
                        Axis Bank customer support has been notified about the posted complaint.
                        Nov 11, 2017
                        Updated by pkinhyd
                        any update
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                          I
                          Imranhossain1991
                          from Jamuria, West Bengal
                          Nov 8, 2017
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                          Address: Murshidabad, West Bengal, 742301

                          Dear Sir
                          My name is Syed Abdul Azim I was opened a current account in kandi branch in mushidabad district West Bengal dated on 1 November 2017 and pay the amount of Rs.13000 and also give the all nessesary documents to the bank representative Mr. Rafikul Islam.He give me the account no. Cheque book and a debit card also a receipt of Rs 13000 but still today the account has not been open.The bank representative is not cooperate with me properly.
                          Please looking to the matter as soon as possible.I attached all relevant documents.
                          Thank you.
                          +2 photos
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Singh mangal
                            from Puruliya, West Bengal
                            Nov 8, 2017
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                            Address: Hamirpur, Uttar Pradesh, 210431

                            I want to inform that i go to 4 and 5 days in axis bank to making a new atm card because my card is expiry. But in the bank sub branch manager axis bank rath 210431. Firstly he west my 4 -5 days time. Per he said to come next day.
                            On 06/11/2017 i go to bank i meet the sub manager to making my atm cart. They tolarate me. Then i say why u not making atm cart. The sub manager abuse me (Gali di mother chaud bhag ja, iska a/c band kar do) then i against tell me, why you are abuse me. But they abuse me continue.
                            I said that is it not fair. But they not listen me. They are out me on the bank.
                            I polite requested u sir please help me. And that employee is not good for bank.
                            Axis Bank customer support has been notified about the posted complaint.
                            One of Revcovery Guy his name was Ajay [protected] who given bad words and told Teri aukaat Kya hai tujhe paise khayee and telling baap mein dum nahi hai, I told to guy I will pay on Monday with calm and silently and he guy Ajay telling Teri aukaat Kya hai.
                            So please strict the action or I will not paying any single money.
                            I am SBI customer and on 31st October I went to my near Axis Bank ATM to withdraw money but the transaction was not done and I did not get the money but 6000 was debited from my A/c
                            On 2 Nov 2017 i used my carporation bank debit in ur bank atm at 14.32.withdraw was processed but cash was not dispense.
                            kindly do needful asap.
                            thanks
                            inderjit singh
                            [protected]
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                              N
                              Naresg R Garg
                              from Pune, Maharashtra
                              Nov 8, 2017
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                              Address: Pune, Maharashtra, 411030
                              Website: www.dreamfond.com

                              Hi team,

                              Ac holder's name:- dreamfond group
                              Customer id:[protected]
                              Account no:- [protected]
                              Scheme:- ca-business select

                              We have opened an current account on[protected] axis bank - fc road branch, pune, because we got to know that axis bank have excellent service. But we had bad experience with axis bank. We have closed our account from indusland bank as per above details. Since we have opened the account we just received the bank cheque book 3 days before. When we have filled the account opening form with all facilities like email/ sms/ net banking etc. Also we have applied for ed swipe machine.
                              Ed swipe machine installed on[protected] but we are not getting the information about the credit balance till yet, also there is no email regarding that. Also we have not received net banking user id/ password and any other information related to the account. I am really not happy. I would like request you to please look into this matter and sort this out in this week else please close our account and return our money back.

                              Regards,
                              Naresh r garg
                              [protected]
                              [protected]@dreamfond.com
                              Axis Bank customer support has been notified about the posted complaint.
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                                M
                                Mohd Ashfaq123
                                from Mumbai, Maharashtra
                                Nov 8, 2017
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                                Address: 500029
                                Website: Axis Bank

                                Hi iam mohd ashfaq

                                Morning i transfer the money from my axis bank mobile app to other account.
                                Actually i has to transfer amount to my friend account name sriman.
                                But instead of that i selected srinivas from my beneficiary list and transfered 5000/-rs.
                                When i call customer care they ask me to go to your home branch,
                                When i visited my home branch at himayatnagar, i met so many people.
                                They send me from counter no 1. To counter no 3. Then i met assistant manager.
                                At last i visit manager at himayatnagar but no one is helping me as i told to them that by mistake i tranfer the money to srinivas account.
                                They told me that its not possible to recover that amount,
                                No one is helping me.
                                My registered mobile no is [protected] in axis bank.
                                A/c. No [protected]
                                By mistake i transfer to [protected].
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Geebi
                                  from Gwalior, Madhya Pradesh
                                  Nov 8, 2017
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                                  Address: Indore, Madhya Pradesh

                                  Yesterday, i had transferred 4200/- through netbanking from axis to sbi a/c but till now the amount is not credited to benefiary a/c, i had called to axis customer care as well as to sbi but both are not responding properly, axis bank customer care told to me to contact sbi bank and sbi customer care was told to contact axis.. No one is providing me proper guidance

                                  My ac no - [protected]
                                  Trans id - axmb[protected]
                                  My id - geebi. [protected]@gmail.com

                                  Please solve the problem asap
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    D
                                    Dineshganesan
                                    from Chennai, Tamil Nadu
                                    Nov 8, 2017
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                                    I have made imps transaction today (07th nov 2017) for the amount rs.35000 from my axis account to bank of india account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                    Counting it as one more worst experience with axis bank.
                                    I contacted axis bank customer care, but no use.

                                    Axis bank account no: [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      J
                                      Jaswant Marar
                                      from Pathankot, Punjab
                                      Nov 8, 2017
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                                      Address: Mansa, Punjab

                                      My credit card already block by bank on 29may2017 after debit of rupees 18464. After that m not used my credit card but after 5 month a huge amount of payment rupees 15719 debit from my account automatically. Many time i call to customer service, they send me my credit card statement which show that a emi is still continue with my credit card account. But in my axis bank app and in my saving account no credit card show, every time this message give by bank that i have no credit card plz apply for new. My question is that when i have no credit card that why payment still debit from my account and also showing a payment of rupees 14000 approx in my credit card account. If my problem not solved with clearly than i will go to court for against bank fraud system. Its humble request to u please solve it. Now what can i do, plz tell me?
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        R
                                        Rajesh Reddy R
                                        Nov 7, 2017
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                                        Hello,

                                        I tried opening an nri account and contacted a branch, its been a month their is no proper response from them. I always spoke to a guy who handles the nri accounts no proper repsonse from him. I don't want to apply nri account through online which is why i contacted the branch. I want some one who can guide me to fill the documents and complete the process for opening an account.
                                        Axis Bank customer support has been notified about the posted complaint.
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