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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 401

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R
Rakesh Menga
from Bengaluru, Karnataka
Nov 4, 2017
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Address: 504001

Sir,
I having gold loan in your bank since one year. I am paying interest amount through my account every month 1st. Now i want to renewal my gold loan for this i am contacting branch regularly but they are not giving the response. And saying no appraiser there. So please whom should i contact for this. For this recovery from my saving account money has debiting day by day and one more thins is i am having personal loan in your bank the emi date is 5th of november if i did not pay this amount it will go to over due and penalty and i will lost my cibil score also please send me reply whom should i contact for this.
My mail id rakeshm. [protected]@gmail.com
Saving account [protected]
Mobi [protected]
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    pramodyogi
    from Delhi, Delhi
    Nov 4, 2017
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    Address: Jaipur, Rajasthan

    Sir,
    I am in trouble axis bank not have any tool free number for the customer i am try toll free number more time but they suggest other payable number but i have no balance in my mobile account pl. Suggest how can i talk with axis bank as i know the axis bank is the largest bank in india it is the seamless for the bank as a bank customer i want to re start toll free customer care number

    Pramod
    Axis Bank customer support has been notified about the posted complaint.
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      P
      Palpandi Nagarajan
      from Kurinjippadi, Tamil Nadu
      Nov 3, 2017
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      Address: 625016

      Sir,
      I have participated in the auction held by the axis bank, madurai on 1.3.2010 and was the successful bidder of a residential building at k. K. Nagar, madurai, which belongs to the defaulter borrower hasina banu. I have paid the entire sale price of rs. 60, 40, 000/- and the sale certificate was issued to me.
      After the purchase, i was shocked to receive a notice from drt, madurai in s. A. No. 10/2010 filed by the borrower, initially challenging the possession notice. Your bank official who has knowledge about the litigation did not inform me and by suppressing the case sold the property to me.
      The sale was set aside by honourable drt, madurai as the bank has not issued the sale auction notice to the borrower. So bank official was not followed the mandatory provisions of the act. The bank without returning the amount to me, preferred appeal before drat, chennai in r. A. (Sa) no. 121/2011. The borrower is in possession of the residential building bank is keeping my money. On the date of auction the due was only around thirty two lakhs only. The bank neither refunded the balance sale balance sale price to the borrower nor return the entire sale price of rs. 60, 40, 000/- to me.
      Since the officials of the bank assured that they will succeed in the appeal and handover possession within a short period. I was waiting. But the bank has no inclination to proceed with the appeal before drat, chennai.
      Myself, my father and brother are the directors of thangam group of companies. We have borrowed nearly rs. 9.38 (Nine crores and thirty eight lakh) crores for construction of the hotal thangam grand from indian bank, madurai and struggling to pay the monthly emi.
      The bank officials continuously got adjournment on flimsy reasons such as senior not available, to get instructions from the bank. Senior out of station, when enquired with mr. Thiagarajan, the legal manager of your bank. He said that he will not proceed with the case and his advocate also is not interested in arguing this case. He further informed, the bank is now changed their counsel for other cases and no cases are given to mr. Krishnappan who is now appearing for the bank. Further when i insisted him by informing my urgency, he started demanding commission to settle my entire amount with interest. I was shocked. I apprehend the bank officials colluded and dragging the appeal to agree to their terms.
      The act of getting too many adjournments is causing severe mental agony to me. Last hearing i informed mr. Thiagarajan that my counsel is coming from madurai and every hearing i am spending minimum of rs.20, 000/- and requested him to proceed with the case. But he refused and said unless his demand is accepted, he will not proceed with the case. On 27.10.2017 also same thing happened one junior advocate appeared and sought for time as senior not available and the case is posted to 13.11.2017. Immediately, i called thiagarajan over phone in his cell no.[protected] he stick to his demand.
      Under these circumstances, i have no option to clear my loan with indian bank. For monthly emi, i am borrowing from 3rd parties for interest. But axis bank is keeping my money. If still the bank seeks for adjournment i have no other option to commit suicide and the bank officials are solely responsible for the same.
      Thanking you.
      Yours faithfully,
      R. Ramesh.
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Muralishakkolai
        Nov 3, 2017
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        Address: Bangalore, Karnataka, 560041

        I have been communicate by a third party from axis bank and agreed to give me 3 lakes loan for 10.99 % for the term of 12 months with 0% per closer and part payment charges. Once my loan has sanctioned they has changed the interest rate to 14.99 % for 60 months term which i did not agreed upon. I am about to receive the loan amount today (3rd nov 2017). Now i have sent a mail saying i want confirmation through mail before crediting the amount with agreed interest rate else to terminate the loan process. I have not received any reply from them.

        Loan no : 7207042

        Phone no of the person who contacts me for loan discussion and proceedings :

        Priyadarshini : [protected]
        Nandeesh :[protected]
        Email id : priyadarshini. [protected]@approbus.co.in
        Email id : [protected]@gmail.com

        I will be in loos of 1 lack 20 thousand (Approx)

        I have mail communication on the same.
        Axis Bank customer support has been notified about the posted complaint.
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          R
          Rahul Yekhande
          from Morjim, Goa
          Nov 3, 2017
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          I am rahul yekhande working for dhfl pramerica life insurance co ltd having salary rs 27000/-month. And i have applied online personal loan from axis bank, i had received call from online executive he said me that to qualify personal loan salary should be 50000/- month. How it is possible so please resolve my complaint and revert as early as possible
          Axis Bank customer support has been notified about the posted complaint.
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            S
            sunilgpgu
            from Moradabad, Uttar Pradesh
            Nov 3, 2017
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            Address: New Delhi, Delhi, 110001

            Today i visited axis bank loan center which is located in barakhamba new delhi (Kg marg himalaya house), after visited i submitted my demand draft for closing the loan, the total loan amount due including principal+interest around 1, 29, 000 approx and my dd amount is 1, 34, 000, your staff didn't accept this demand draft they refuse because dd amount is higher than due loan amount, i didn't understand why he refused that i didn't heard this type of rules in my life, we didn't accept the dd because the amount is high.

            I need to clarify this and submit my dd amount, kindly communicate with axis bank, monday again i will go same branch and submitt my dd if again they will not accept my dd then it's not good for axis bank.
            Axis Bank customer support has been notified about the posted complaint.
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              M
              Milan nayak7911
              from Ranaghat, West Bengal
              Nov 3, 2017
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              Address: 752026
              Website: Consumer complaint.in

              My self milan nayak. Sir i have use and withdrawn in ranpur axis bank atm machinein 1500 but sir can't withdrawn my account. But suspensecally one receipt are open in axis atm. I read receipt receipt has transaction declined 072. My atm sbilast no is xxxxxxx6102 i have seen ministatement i had see my account deduct in 1500. But record no 072in 31/10/2017 withdrawn my account. Pls sir recovery my account and credited in 1500 pls pls sir help us. I want can read rbi and axis and sbi provider and manager. You can help me. You can saw
              My account verify and recovery 1500in my account pls credited
              Axis Bank customer support has been notified about the posted complaint.
              Hello Everyone, I am very happy today, i got a loan from a company called Mr Larry Smith Loan company and i want you all to know that you can also get a loan from him.. If you need a loan kindly contact Mr Larry Smith for more info via email: [protected]@gmail.com ..
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                A
                ashuappy
                from Ahmedabad, Gujarat
                Nov 2, 2017
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                Address: Bathinda, Punjab, 151001

                Since my bank account has opened, my debit card has not been created since then. Many have filled up the debit card application form and handed it to your branch officer. But every time my debit card has not been created. I have a lot of trouble without the debit card. I hope you will help me to solve my problem as soon as possible. Otherwise, i will have to compulsorily close my account.
                Axis Bank customer support has been notified about the posted complaint.
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                  D
                  DrGNJani
                  Nov 2, 2017
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                  Dear sir,

                  Since last 6 to 7 month i have same complain

                  I am not gating sms when my salary is credited in my account.

                  Today my friend update me that salary is credited, i didnot get any sms

                  Please do needful, or give me the related persons e-mail id to whom i shell foreword my issue

                  It very unfortunate that bank like axis can not solve this small issue since last 6-7 months

                  My bank detalis:
                  Customer id:[protected]
                  Prime salary account no. [protected]

                  Looking for batter response

                  Thanking you
                  Axis Bank customer support has been notified about the posted complaint.
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                    I
                    I.Sanjay
                    from Ahmedabad, Gujarat
                    Nov 2, 2017
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                    Hello, i have neo and vistara axis bank credit card, i just wanted to stop neo credit card so i called at customer care and they blocked neo credit card and i got sms for same. But after few days my vistara credit card is not visible on app and net banking then i called customer care they said they cancel my vistara credit card and i have to pay my total outstanding that i pay by emi.
                    Wrost service.!!!

                    After few days i decided to pay my all outstanding payment. I ask customer care for payment process they told me to submit cheque in any branch.

                    I went at couple of branch they said they can't take payment for cancel card.
                    They said i can't pay for cancelled credit card.

                    Now i try to call on [protected] and [protected] customer care but from my registered mobile no i am not able to call them but from another i can.
                    There is not have any complaint service from their website.

                    Now i am frustrated from this kind of service.

                    I am going to complaint legally.
                    Hope you will give my all questions answer there..
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      vinodsmith
                      from Bengaluru, Karnataka
                      Nov 2, 2017
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                      Address: 560010

                      Dear madam / sir

                      Sub: check got return, but amount debited frm account

                      Account number: [protected]

                      Myself vinod frm bangalore, paid by check to dhfl home loans processing fees, check number 101931 and 101940 both got return and 101931 amount 3000/- got debited frm my account not credited back, personal contact customer care and kormangala branch they r helpless and telling me to visit mg road branch, seriously i am not able to make time to visit branches and spend time plz help me out fm this issues, y it is happening...
                      Axis Bank customer support has been notified about the posted complaint.
                      I have taken SB account by submitting all documents Aadhaar, PAN, Electricity bill and gas bill. You have debited Rs 499 wrongly by mentioning that there is no Aadhaar link to your account. Kindly credit the same amount to my account number.. [protected], &CustID.[protected]...
                      Thank you, R Vasantha.
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                        V
                        vaqaskhan
                        Nov 2, 2017
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                        Address: Lucknow, Uttar Pradesh, 226010
                        Website: www.axisbank.com

                        I am seeing some unusual activity in my account. Amount is getting deducted by axis bank after few days of recharge without any access.
                        Is this a scam or theft.
                        Talked to metro rail, they said its done by bank only.

                        Pos/delhi metro rail/new delhi/250817/17:09 - rs 300 (25 aug 17: my transaction-metro recharge)
                        Tips/scg/pos/delhi metro rail c/dt.25-aug-17 - rs 0.75 (Deducted by itself after few days)

                        Pos/delhi metro rail/new delhi/040917/20:31 - rs 500 (04 sept 17: my transaction)
                        Tips/scg/pos/delhi metro rail c/dt.04-sep-17 - rs 1.25 (Deducted by itself after few days)

                        Pos/delhi metro rail/new delhi/180917/09:47 - rs 500 (18 sept 17: my transaction)
                        Tips/scg/pos/delhi metro rail c/dt.18-sep-17 - rs 1.25 (Deducted by itself after few days)

                        Pos/delhi metro rail/new delhi/260917/20:07 - rs 500 (26 sept 17: my transaction)
                        Tips/scg/pos/delhi metro rail c/dt.26-sep-17 - rs 1.25 (Deducted by itself after few days)

                        Pos/delhi metro rail/new delhi/161017/21:12 - rs 500 (16 oct 17: my transaction)
                        Tips/scg/pos/delhi metro rail c/dt.16-oct-17 - rs 1.25 (Deducted by itself after few days)
                        Pos/delhi metro rail/new delhi/261017/19:57 - rs 300 (26 oct 17: my transaction)
                        Tips/scg/pos/delhi metro rail c/dt.26-oct-17 - rs 0.75 (Deducted by itself after few days)

                        Please resolve the issue and stop such transactions.
                        Axis Bank customer support has been notified about the posted complaint.
                        I forgot net banking login id and password for Axis bank...
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                          C
                          CHRISTINA PERINBAM
                          from Pune, Maharashtra
                          Nov 2, 2017
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                          Address: 560066

                          I have applied for a "my zone credit card" on oct 6th, 2017. One person came near my residence on that day to complete application. At first i was promised of getting credit card before oct. 13, 2017. But i didn't. Then i got a message on oct. 15, 2017 saying thanks for applying credit card and got a application number to track the application. I was fine that atleast i should be getting before 3rd november, 2017 when i have to travel abroad. But all hopes in vain. I am still unable to track that application after 10 days and more.
                          After that got a verification call on 31st oct, 2017 and on 2nd november, 2017 but till date i did not get any message/mail that the verification was successful or not. I have contact the customer care nearly 15 time or more but did not get any good response. I got very poor service from axis bank and till now did not get my credit card.
                          I am not at all happy with the service. Please atleast be honest of what you are telling your customer. If you can't then say no instead of giving false hopes. I was dependent on this credit card being my first one for using in my international travel.
                          Axis Bank customer support has been notified about the posted complaint.
                          I forgot net banking login id and password for Axis bank. place reply me urgently
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                            N
                            Nilanjan Daripa
                            from Kolkata, West Bengal
                            Nov 2, 2017
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                            Address: Kolkata, West Bengal, 700084

                            Respected sir,

                            I here to say that i, nilanjan daripa, received notification that rs 23607 has been credited (As i deposited a cheque for the same 3 days ago) to my axis account no [protected] but in my balance its show 119 rs but in statement it showss balance of rs 23725. I am unable to use my amount, therefore i request you to do needful or credit amount to my bank account otherwise i take legal action on axis bank.

                            Thanks
                            Nilanjan daripa
                            A/c no [protected]
                            Mob:- [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              M
                              Mohammed Akther
                              Nov 2, 2017
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                              Address: 500064

                              Dear team,

                              I have made imps transaction on 01st nov 2017 for the amount rs.10000 from my nri axis account to other bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                              I contacted axis bank customer care. But no any good response. Plzz help

                              Ref no.[protected]
                              Axis Bank customer support has been notified about the posted complaint.
                              I made a IMPS Transaction on 28 DEC 2017 and transaction is Suspect and amount is deducted, but its not credited to beneficiary Account, Send email to customer service team, but did not get any replies from them.
                              Also register a complaint with my PR Manager and manages to raise a complaint (Service request[protected].

                              Even after 5 Days Neither the amount is credited in my account nor into Beneficiary Account, Axis bank holds the transactions and my amount which need to be send urgently.
                              Very bad experience and not given proper response from a reputed bank like Axis Bank. Very disappointing.
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                                K
                                KARUNA ACHARYA
                                from Tumkur, Karnataka
                                Nov 2, 2017
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                                Address: 576214

                                It's near to fortnight i withdraw 300 rupees in corporation bank atm byndoor, kundapura taluk, udupi dist, karnataka 576214 but money wasn't came in current transaction and amount deducted from my account, isn't refunded till now.
                                Please sortout the issue asap. I will scary with further transaction. I best believe it's solve immediately.
                                Account holder :
                                Karunakara achari
                                [protected]
                                Contact no : +91 [protected]

                                Please refer screen shot of transaction details 300 rupees on atm 10/10/2017
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Yashwant Thakare
                                  from Umred, Maharashtra
                                  Nov 2, 2017
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                                  Address: 424101
                                  Website: NBE

                                  Dear sir,
                                  Yesterday on 1/11/2017 i done online payment for my neetpg exam form which is conducted by nbe
                                  Rs. 2750 was debited on 1/11/2017 14:47:42 info; pur/nbe/mumbai/nbe/seq no.[protected] but my payment process showing incomplete. And i cant do further procedure of filling my exam form.
                                  Kindly help me please.

                                  Regards
                                  Yashwant thakare
                                  Axis Bank customer support has been notified about the posted complaint.
                                  I forgot my customer i.d. My Account no is [protected]
                                  While i am entering my customer i.d which has been mentioned in the cheque book it appears that invalid .

                                  Regards,
                                  Sribatsa Kumar sahoo
                                  A/c No: [protected]
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                                    Rajasree B Nair
                                    from Mysore, Karnataka
                                    Nov 2, 2017
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                                    Address: Ernakulam, Kerala

                                    I had taken the axis bank credit card four months back. But i am not able to activate it so far. When i tried to contact with the customer care number, they had provided in the card itself, several times, nobody is attending the phone. What should i do... What is the meaning of this customer care... Is it a way to deceive the customer. I haven't seen such a poor customer care in my life... Really cheating the customers
                                    Axis Bank customer support has been notified about the posted complaint.
                                    My Axis Bank NEO Credit card last six months before . But i am not able to activate it so far, presently i want to activate my NEO credit card, please check my status & activate my card as soon as by tomorrow or day after tomorrow . Send massage my Email A/C.
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                                      ubaidullahquraishee
                                      from Mumbai, Maharashtra
                                      Nov 1, 2017
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                                      Address: Mumbai City, Maharashtra, 400070

                                      Dear team,
                                      I have axis bank's neo credit card that was activated a year ago.
                                      I have bought an air condition in the month of 2 june, 2017 from reliance digital store. Total ac price was 43500, in which i have paid 15500 in cash, and remaining 28000 converted into 6 months emi.
                                      I have paid continuously 3 emi for june, july, aug.
                                      In the month of sep 21, 2017 i got cash back of rs: 1065 that cashback basis on my request credit card department adjusted in my reaming amount of ac.
                                      At 30 sep, 2017 i have foreclose my all ac installment.

                                      Now on 10 oct, 2017 i have bought washing-machine of rs:19247 using this credit card itself. But i did return this washing-machine and i got refund back on 15 oct, 2017.

                                      My statement generation date is 12 of every month. Practically i dont have any outstanding in my current bill since i already foreclose ac remaining amount and washing machine refund has been adjusted in oct bill.

                                      But today 1 nov, 2017[due date for oct 2017 bill] they deduct 14461. I have said them i dont have any outstanding but they said we will not return back amount. You can adjust this in your next bill i. E. Nov 2017.

                                      I told them i dont want to adjust any bill, please refund my money. But they said "no", at any cost we will not refund your money.

                                      I have spoken with their representative, floor manager but everyone said. This is our policy once amount deducted will not processed back.

                                      Please help me to get my money back
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Pls refer my previous complain and resolve this issue.

                                      Reg,
                                      Sribatsa Kumar sahoo
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                                        A
                                        amur15007
                                        from Delhi, Delhi
                                        Nov 1, 2017
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                                        Address: 110092

                                        Sir i have an axis bank account which was open recently and that time axcutive says that debit card charge is only 149 plus tax but my debit card charge deducted 590 rs so i want to refund my money or close my account with full refund...
                                        Amit kumar singh
                                        Ac no...[protected]
                                        Mob no...[protected]
                                        Bahut bekaar service mili mujhe aapse
                                        Plz resolve my issue
                                        Axis Bank customer support has been notified about the posted complaint.
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