Axis Bank Complaints & Reviews

I called 5 times but customer care is not responding properly.
Worst tele banking services from axis bank,

Previous also i called and asked for internet banking services but tele banking officers was not given solution.

This service is worst.
Then i need to update account as a salary account. So, i updated my id card, employer letter, current payslip

Dear sir,
Mujhe 5 lac ka instant loan 15% p.a pe dia gaya tha or abhi mujh se 21% p.a lia ja raha hai plz solve this matter or mujhse 15% hi charge kia jaye .
My loan number is- [protected].
Loan product- Axis Bank my zone credit card.
Loan capital- 5lac.
Mai 25 installment de chuka hun, jab maine aaj customer care se details manga to mujhe bataya gaya ki 21%p.a charge kia ja raha hai.

Best Regard.
MD Ali

Hello team,

On 19th october i tried to withdraw money from axis bank atm using hdfc debit card in rathinam techno park, eachanari post coimbatore, i tried thrice to withdraw money, but it shows transaction canceled. I left the atm and went to another tam and withdrawn money, howvere, i receive a message showing rs. 5000 withdran from axis bank at

My name is sourav neogi. I have a saving account with axis bank garia branch. Account number [protected]

I transferred rs.14, 200 to my wife's bank of baroda saving account last friday using internet banking option of axis bank, due to some emergency requirement. The transaction details are given below.

Imps/p2a/[protected]/[protected]barb

The money got debited from my account but it didn't get credited to my wife's account in bank of baroda.

Hello,

This is sandeep

A/c no : [protected]

Cust. Id :[protected]

Credit card no : [protected]

I have salary account in axis bank i got a credit card from axis bank before some time i purchased a mobile with this credit card and i had paid total amount of purchase in next month but after some time bank sent me again a bill i had paid again then bank sent again a bill i paid all bills even i didn't purchase anything more.

I requested bank to stop my credit card services but bank didn't response me still now and now i got a new bill and now i have paid total due amount now i want that i have paid all amount and do not want to continue credit card services please stop it right now.

No any bill should be come from bank right now its requested & suggestion to bank otherwise i will do a legal case about it i hope now my problem will resolve properly

I will be thankful of yours

Thanks

Regards

Sandeep

I have received sms from axis bank in which i have been informed that rs.1899/- was deducted from my account to provide "one assist plan" on 27/10/17 without my permission. I have already informed this matter after calling in the customer care no. [protected] and lodged complain on the same day, but unable to receive any complain number from their end.
You are, therefore, requested to note that i am not interested to accept this type of services and as such you are also requested to make necessary arrangement to deactivate "one assist plan" and get back my deducted amount of rs. 1899/- to my account at an earliest.

Date of incident : 27/10/2017
Relationship no – 2990968
Name - tuku rani bankura
Mob-[protected]

Dear concern,

Account no: [protected]
On 20th oct 2017, i tried to withdraw 2000 rupees from sbi atm, as suddenly electricity gone so didn't received any cash but after some time when electricity came and when i cross checked mini statement then it showed deduction of rs 2000.

Kindly refund my amount asap as from many days i am waiting for the cash back. Two times i have already submitted my feedback but not received any update on the same.

I had applied offline for opening of new saving account on 9-10-17 at axis bank, kali bari branch purnia. But till yet they haven't opened the account... It has been 21 days today nd there is no response. I would hope that my request should be responded quickly. Giving such a worst experience to new coustmers is not a good thing. Thank you nd waiting for response..

This is my second complaint in a row.
So bank generated new customer id for my account but didn't facilitated with internet banking. So i cant register for internet banking.
If bank is associated with my company for our salary account then why do i have go behind for every process when while registering for account everything were provided and mentioned.
I have generated reference no. For my complaint to activate my id for internet banking. Please resolve it quickly.

Sir, i have tried to transfer inr 3000/- twice through axis bhim application on 1st august 2017. Respective transaction code is upi/p2a/[protected] and upi/p2a/[protected]. Both the transaction was failed. Inr 6000/- was debited to my account, till now amount was not credited to my account.in this regard i have complained twice complaint no 33546419/25th august 2017 and [protected]/ 11th september 2017. Issue not resolved till now.

My credit card got expired on aug'17 but still annual fee is applied to my account which is completely illogical, as i am not going to use my card for next 1 year why should i be paying annual fee?

I spoke rahul on 16th sep and asked him to withdraw the charges so i can pay my balance due and clear the outstanding to settle the credit card and proceed with closure. Request number received from rahul is 34045540. I am yet to receive any conclusion after this.

Thereafter i spoke with a lady named natasha (I dont't recall 100% but it was something similar) she said, i can only redeem charges if you reactive the card, i got convinced but somehow it is not processed yet.

However, i request you to withdraw all the extra charges (Annual fee + late payment fee + taxes) so i can pay the outstanding and proceed with closure of account.

I request you to do the needful at your earliest.

Card number: 5305*1751

I look forward receiving your prompt response.

There was a fraud transaction happen on may 2 2017 about 7997.00 by big ebazaar. I submitted my documents also. Inj une monts
H i got a message the balance amount i need to pay.in aug and sept month, i getting bill for the fraud transaction amount and interse. Bank is saying that due to non submission of documents. They are declined.. But i have all the proof which i was submitted.

I am user of axis bank edc machine since last year, but till date i have received only rolls that's too after lodge complain, i always send request for rolls on given number in turn i receive request no. Only not rolls, after inquiring they always says that the rolls are despatch and deliver, i couldn't understand where they deliver.
I always buy from market.
Tid no.12375774
Mid no. [protected]
Request no....

I got a call from axis bank employee asking me regarding some person satish kumar sharma. I have no idea who this person is and why the hell he has updated this number in his loan information with the axis bank. I told them many times and rather everyday that i dont know any such person and asked them not to cause me inconvinience by calling me everyday. But these people dont stop and dont understand at all and call me at least 5 times a day. This has become a routine for them and everytime form a different number i get a call asking regarding the same person satish kumar shama whom i dont know i repeat. I am very much worried because i am afraid if these are fraud calls and these people want to know my information as they ask my name and other information, to continue with their fraudulent activities. They have really caused me inconvinience.
The numbers i am getting call from are:-
[protected]
[protected]

Dear sir we have transferred an amount of rs - 50365/- vide imps no[protected]. My account debited but party's account not credited. My account no - [protected]. Transaction date 28.10.17. Kindly look after the matter. It was very urgent payment also very prestigious matter. Kindly take necessary steps to resolve it. And also tell me the details when my account will be refunded.

I want to lodge a complaint against axis bank ltd. For charging hidden cost services without any intimation to me at the many times. The hidden transaction is under this title:
Transaction description : tip/scg. Visa. Pos. Dt 271017

They are charging tip charges. This charges are nowhere written in bank charges. I have called their customer executive 2 times but they have refused to reverse the charges.

Dear sir/mam

i have taken 4000/- on 18th oct 2017 from atm. As it is mentioned in your credit card kit that i can withdraw upto 5000/- from atm, but the payable amount now becomes 4295/- which is not mentioned in your kit that you people going to charge more money that i have taken.

This is your service so take gst for that but what the hell is advance cash fee...?? I think its a kind of burden or curse to people who take your credit card service. If this issue not resolved i will close my credit card. Thank you so much for making me fool with your stupid charge in customer service...!!

With advance fee 250

Gst fee 45

Regards,

Grabiel david

Contact no. [protected]

Dear sir,

I am a customer any my name is sribatsa kumar sahoo, my account number is [protected] and my customer i. D is[protected] which has printed in my cheque book. But while i am going to enter my customer i. D it appears that this i. D is invalid.

So in view of the above please arrange to send my customer i. D so that i am able to operate in net banking facility.

Regards,

Sribatsa kumar sahoo
Mob: [protected]

Hello,
I made a imps transaction from my account to sbi account for the amount of rs 2500 on 27/10/2017. The status of this transaction is suspect. Money was debited from my account but money will not credited to beneficiary account. We need the money for emergency purpose. I request you to please coordinate with bank to resolve this issue very soon.

My axis bank account number is [protected].
Transaction reference id is[protected].

Nature of complaints : atm - money not dispensed but debited
Complaint no - [protected]

On 29/sept/2017 16:44:33, i used my debit card to withdraw 2000. From atm of indian overseas bank, malsi dehradun, no money came out from the atm but money got debited from my account. I filed complaints online (Complaint no [protected]) and in manual to the axis bank kotdwara (Base branch). This matter is being delayed by bank so, i request you to take action against axis bank to solve the matter to credit back my money.
And added to this, we have been chasing online customer care and running to the bank as well. Everytime bank is my parents to run after them, saying come next day and not responding in proper way. As i am not at my hometown for my studies, my old parents are getting suffers. This service we do not expect from our bank at all, when you promise to give best.

Account details :
Branch address-
Company details bank: axis bank address: ground floor and basement, plot no-433, najibabad road chauraha, kotdwar, dist-pauri garhwal, pauri, pin-246149 state: uttarakhand district: pauri garhwal