On 3rd of september around 8 to 8.30pm, i tried to withdraw rs.5000 initially from one of the sbi atm, the cash was not dispensed after i entered the pin. Then i tried to withdraw in another machine of same sbi atm. But again i did not receive any cash after entering the pin. I had tried some more attempts to withdraw, but i was not dispensed any cash. I’m not sure of how may attempts i made.
I did not receive any slips from the machine, and i made sure to wait some time to check if money would be dispensed late, but no cash was dispensed.
Since i could not get cash, i went to canara bank and withdraw rs.10, 000 twice – (20, 000) which was a successful transaction.
I only came to know that the money had been debited by sbi atm transaction only after i checked the statement on 6th september. I dint have the registered mobile number with me at that time.
I immediately called customer care and reported this issue.
Axis Bank customer support has been notified about the posted complaint.
Reg,
Sribatsa Kumar sahoo
Regards,
Sribatsa Kumar sahoo
A/c No: [protected]