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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 402

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M
Mohammed Akther
Nov 2, 2017
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Address: 500064

Dear team,

I have made imps transaction on 01st nov 2017 for the amount rs.10000 from my nri axis account to other bank account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care. But no any good response. Plzz help

Ref no.[protected]
Axis Bank customer support has been notified about the posted complaint.
I made a IMPS Transaction on 28 DEC 2017 and transaction is Suspect and amount is deducted, but its not credited to beneficiary Account, Send email to customer service team, but did not get any replies from them.
Also register a complaint with my PR Manager and manages to raise a complaint (Service request[protected].

Even after 5 Days Neither the amount is credited in my account nor into Beneficiary Account, Axis bank holds the transactions and my amount which need to be send urgently.
Very bad experience and not given proper response from a reputed bank like Axis Bank. Very disappointing.
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    K
    KARUNA ACHARYA
    from Tumkur, Karnataka
    Nov 2, 2017
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    Address: 576214

    It's near to fortnight i withdraw 300 rupees in corporation bank atm byndoor, kundapura taluk, udupi dist, karnataka 576214 but money wasn't came in current transaction and amount deducted from my account, isn't refunded till now.
    Please sortout the issue asap. I will scary with further transaction. I best believe it's solve immediately.
    Account holder :
    Karunakara achari
    [protected]
    Contact no : +91 [protected]

    Please refer screen shot of transaction details 300 rupees on atm 10/10/2017
    Axis Bank customer support has been notified about the posted complaint.
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      Y
      Yashwant Thakare
      from Umred, Maharashtra
      Nov 2, 2017
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      Address: 424101
      Website: NBE

      Dear sir,
      Yesterday on 1/11/2017 i done online payment for my neetpg exam form which is conducted by nbe
      Rs. 2750 was debited on 1/11/2017 14:47:42 info; pur/nbe/mumbai/nbe/seq no.[protected] but my payment process showing incomplete. And i cant do further procedure of filling my exam form.
      Kindly help me please.

      Regards
      Yashwant thakare
      Axis Bank customer support has been notified about the posted complaint.
      I forgot my customer i.d. My Account no is [protected]
      While i am entering my customer i.d which has been mentioned in the cheque book it appears that invalid .

      Regards,
      Sribatsa Kumar sahoo
      A/c No: [protected]
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        R
        Rajasree B Nair
        from Mysore, Karnataka
        Nov 2, 2017
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        Address: Ernakulam, Kerala

        I had taken the axis bank credit card four months back. But i am not able to activate it so far. When i tried to contact with the customer care number, they had provided in the card itself, several times, nobody is attending the phone. What should i do... What is the meaning of this customer care... Is it a way to deceive the customer. I haven't seen such a poor customer care in my life... Really cheating the customers
        Axis Bank customer support has been notified about the posted complaint.
        My Axis Bank NEO Credit card last six months before . But i am not able to activate it so far, presently i want to activate my NEO credit card, please check my status & activate my card as soon as by tomorrow or day after tomorrow . Send massage my Email A/C.
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          U
          ubaidullahquraishee
          from Mumbai, Maharashtra
          Nov 1, 2017
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          Address: Mumbai City, Maharashtra, 400070

          Dear team,
          I have axis bank's neo credit card that was activated a year ago.
          I have bought an air condition in the month of 2 june, 2017 from reliance digital store. Total ac price was 43500, in which i have paid 15500 in cash, and remaining 28000 converted into 6 months emi.
          I have paid continuously 3 emi for june, july, aug.
          In the month of sep 21, 2017 i got cash back of rs: 1065 that cashback basis on my request credit card department adjusted in my reaming amount of ac.
          At 30 sep, 2017 i have foreclose my all ac installment.

          Now on 10 oct, 2017 i have bought washing-machine of rs:19247 using this credit card itself. But i did return this washing-machine and i got refund back on 15 oct, 2017.

          My statement generation date is 12 of every month. Practically i dont have any outstanding in my current bill since i already foreclose ac remaining amount and washing machine refund has been adjusted in oct bill.

          But today 1 nov, 2017[due date for oct 2017 bill] they deduct 14461. I have said them i dont have any outstanding but they said we will not return back amount. You can adjust this in your next bill i. E. Nov 2017.

          I told them i dont want to adjust any bill, please refund my money. But they said "no", at any cost we will not refund your money.

          I have spoken with their representative, floor manager but everyone said. This is our policy once amount deducted will not processed back.

          Please help me to get my money back
          Axis Bank customer support has been notified about the posted complaint.
          Pls refer my previous complain and resolve this issue.

          Reg,
          Sribatsa Kumar sahoo
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            A
            amur15007
            from Delhi, Delhi
            Nov 1, 2017
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            Address: 110092

            Sir i have an axis bank account which was open recently and that time axcutive says that debit card charge is only 149 plus tax but my debit card charge deducted 590 rs so i want to refund my money or close my account with full refund...
            Amit kumar singh
            Ac no...[protected]
            Mob no...[protected]
            Bahut bekaar service mili mujhe aapse
            Plz resolve my issue
            Axis Bank customer support has been notified about the posted complaint.
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              M
              murugavelmurugan
              from Coimbatore, Tamil Nadu
              Nov 1, 2017
              Resolved
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              Resolved

              Address: Salem, Tamil Nadu, 636455

              Dear sir / madam..
              I am working in golden hyundai in salem admin manager my name is murugavel p. My salary rs.20000 credited in your bank i applied to credit card 10 days before yesterday declined sms receiving i phone call through intemate your bank lot of time but not responding
              Sasikala is very very worest
              Pavithra madam is not responding
              More than two staff name not indicate.
              Iam account maintain two years before
              Sb a/c no..[protected]
              Name. Murugavel p
              Branch.. Salem main
              Please note to immediately action..
              Thanks you
              Jan 8, 2018
              Complaint marked as Resolved 
              work is not completed
              Axis Bank customer support has been notified about the posted complaint.
              I have tried to link my Aadhar Card to my Axis Bank Salary Account. But it is showing me the message that I have not linked my Mobile No. even though It has already been linked. Kindly help me as soon as possible.
              I forgot my customer i.d. My Account no is [protected]
              Pls refer my previous complain and resolve this issue.

              Reg,
              Sribatsa Kumar sahoo
              While i am entering my customer i.d which has been mentioned in the cheque book it appears that invalid .

              Regards,
              Sribatsa Kumar sahoo
              A/c No: [protected]
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                P
                priya.vadorn
                from Lucknow, Uttar Pradesh
                Nov 1, 2017
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                Address: Jaipur, Rajasthan, 302004

                I went to axis bank, raja park branch, jaipur rajasthan to get a new current account opened for my new company on 4/10/2017. I gave them (Mr. Khemedra sharma, mob: [protected]) a check of rs. 21000 from my personal bank account for the same.
                The money was debited from my account on 7/10/2017. The bank representatives came the same day to verify and said that you'll get your kit within seven days. After that no communication has been attempted from them.

                I called then on 26/10/2017 as i still had not received any kit or message or mail regarding my account and they simply told me that they had come though some problem and could not open my account. They did not even call me themselves to tell me the same and when i asked for a check back for the same account through which they debited the money, they simply refused. Since then i've been calling mr. Khemendra sharma (Mob: [protected]) every day and he always says "give me till this evening/tomorrow and i'll sort it out. Or i'm sending somebody to your place to give you the money back". But that never happens. He never even calls me back.
                Now it's been a month and still no account and no refund of rs, 21000
                Axis bank has proved to be the worst in terms of customer service

                Santosh goyal,
                [protected]
                [protected]@gmail.com
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  subumaj
                  from Chennai, Tamil Nadu
                  Nov 1, 2017
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                  Address: 600092
                  Website: AXIS BANK

                  My sb account no. With your bank is [protected]. My name is g. Subramanian aged 70. I don"t know why your staff is reminding me daily for the past few days to update kyc and aadhaar even though i have i completed. Chennai is drenched due to recent rain. Without minding my health and my old age i went and met ms. Kohila staff of saligramam branch and came to know that everything is completed. I am totally upset with your reminders over phone when i am taking rest at 2.30 p. M.
                  Axis Bank customer support has been notified about the posted complaint.
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                    arjunapc
                    from Rudrapur, Uttarakhand
                    Nov 1, 2017
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                    Address: Udham Singh Nagar, Uttarakhand, 263153
                    Website: axis Bank complaint board

                    Hi axis bank it's inform to you once through mail regarding my tranction diclined in bank of baroda rishikesh on 18 oct 2017..11:03am...

                    I am countinously follow up with customer care and they are given me also complaint no. [protected]...
                    Registered complaint on 24 oct 2017

                    1 week already completed but got no any responsed and no refund my cash...
                    Axis Bank customer support has been notified about the posted complaint.
                    Nov 01, 2017
                    Updated by arjunapc
                    Plz look in my problem and try to resolve ..
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                      M
                      Milan Das
                      Nov 1, 2017
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                      Address: Khordha, Odisha, 751002

                      I have been receiving phone calls since 4-5 months bothering me for repayment of car loan in the name of mamatamayee. I have repeatedly told them that i am milan das and i have not taken any loan from axis bank, yet the next day the same call repeats.

                      I am milan das, bhubaneswar, odisha
                      Aadhaar no.:[protected]
                      Pan no.: accpd0490p
                      Mobile no.: [protected]

                      Kindly ask axis bank to stop calling me for some one else's loan.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Sharon k
                        from Patur, Maharashtra
                        Oct 31, 2017
                        Resolved
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                        Resolved

                        Address: Pune, Maharashtra

                        Sir,

                        This is regarding online mobile axis app. Accd no.[protected]
                        Customer id[protected]
                        Ifsc code - utib0001576
                        I have tried to book my train tickets through irtc account using axis debit card
                        Card no.[protected]

                        I have given all the details and try to book the tickets first time it doesn't accept my details but second time it accepted and got booked but the problem was twice my money got debited..1211.80 at 17.32 and at 17.35pm..

                        Kindly check and refund the amount.
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear Sir/Madam,
                        Please cancel my card protection plan in my credit card .
                        Membership Number:IA3080247
                        Membership fees:1649rps
                        Start Date : 04/10/2017
                        Please do it the process as soon as possible.
                        Regards,
                        Rajesh S
                        Dear Customer,

                        We hope that your query related to CPP for your membership ID IA3080247 has been successfully resolved.

                        Please feel free to contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

                        Assuring you of our best services at all times.

                        Regards,
                        CPP Team
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                          S
                          Sandeep Puri Patti
                          from Moga, Punjab
                          Oct 31, 2017
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                          Address: Tarn Taran, Punjab, 143416

                          I have three saving bank accounts (Jointly held) with axis bank ltd patti (Punjab) branch. I visited your bank and submitted my documents twice for re kyc.. But re kyc is not done yet. Bank is again demanding the documents (Third time). I am a govt employee and cant visit again and again in the bank for re kyc. Acc no [protected] (Sandeep puri) and [protected] (Abnash kumari). Please do the needful. Otherwise i will close my all three accounts.
                          Thanks and regards
                          Sandeep puri
                          [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Archita Sureka
                            from Thakurdwara, Uttar Pradesh
                            Oct 31, 2017
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                            Address: Kolkata, West Bengal, 700007

                            Hi, i'm archita sureka.
                            I'm having my salary account in your bank and from last 1 month i'm facing problem to withdraw money from my account or unable to face any transaction using my debit card, whenever i swipe my debit card to withdraw money or to make any transaction i got message from axis bank that my daily transaction exceeds, as per your customer care executive my debit card transaction limit downed to rs1 per transaction.
                            My debit card no. Is [protected]
                            Please look into the matter and solve it as soon as possible, due to rs1 transaction limit i'm unable to withdraw my salary from my account.

                            On the other hand i have requested for my zone credit card which is not delivered to me, today i got the message that my credit card was returned but i want to know the reason for the return of my credit card as there are person available at my home to take the delivery of my credit card.
                            Kindly send me my credit card to my permanent address which is my home address.

                            Kindly look into my matter and solve it asap.

                            Thanks,
                            Archita
                            Axis Bank customer support has been notified about the posted complaint.
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                              D
                              dinesh kulandhivelu
                              from Kayankulam, Kerala
                              Oct 31, 2017
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                              Address: Chennai, Tamil Nadu

                              Respected madam:
                              My name dinesh kumar acc no ([protected]) axis banksalesexecutive said some scheme in mutual fund but i m not accepted that scheme how he without customer premission done by that scheme so kindly immediately action that fos (Executive name kannan phne no:[protected]) please tell me good soloution let me know chennai branch details:plot no:549 thiruvottriyur high road old washermenpet chennai 600021 (Near maharani theatre)
                              Thankyou
                              Axis Bank customer support has been notified about the posted complaint.
                              Axis bank branch code 3519 shstri nagar jaipur rajasthan

                              Branch staff misbehaviour with customer.
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                                A
                                athiyaga
                                Oct 31, 2017
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                                Address: 603001

                                On 3rd of september around 8 to 8.30pm, i tried to withdraw rs.5000 initially from one of the sbi atm, the cash was not dispensed after i entered the pin. Then i tried to withdraw in another machine of same sbi atm. But again i did not receive any cash after entering the pin. I had tried some more attempts to withdraw, but i was not dispensed any cash. I’m not sure of how may attempts i made.
                                I did not receive any slips from the machine, and i made sure to wait some time to check if money would be dispensed late, but no cash was dispensed.

                                Since i could not get cash, i went to canara bank and withdraw rs.10, 000 twice – (20, 000) which was a successful transaction.

                                I only came to know that the money had been debited by sbi atm transaction only after i checked the statement on 6th september. I dint have the registered mobile number with me at that time.
                                I immediately called customer care and reported this issue.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  T
                                  Thejassu H U
                                  from Bengaluru, Karnataka
                                  Oct 31, 2017
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                                  Address: Bangalore, Karnataka, 560009

                                  I called 5 times but customer care is not responding properly.
                                  Worst tele banking services from axis bank,

                                  Previous also i called and asked for internet banking services but tele banking officers was not given solution.

                                  This service is worst.
                                  Then i need to update account as a salary account. So, i updated my id card, employer letter, current payslip
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    M
                                    md ahmad ali
                                    from Ambasa, Tripura
                                    Oct 30, 2017
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                                    Address: Dhanbad, Jharkhand, 828203

                                    Dear sir,
                                    Mujhe 5 lac ka instant loan 15% p.a pe dia gaya tha or abhi mujh se 21% p.a lia ja raha hai plz solve this matter or mujhse 15% hi charge kia jaye .
                                    My loan number is- [protected].
                                    Loan product- Axis Bank my zone credit card.
                                    Loan capital- 5lac.
                                    Mai 25 installment de chuka hun, jab maine aaj customer care se details manga to mujhe bataya gaya ki 21%p.a charge kia ja raha hai.

                                    Best Regard.
                                    MD Ali
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Lakshmy Vakkiyil
                                      from Coimbatore, Tamil Nadu
                                      Oct 30, 2017
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                                      Address: Coimbatore, Tamil Nadu, 641102

                                      Hello team,

                                      On 19th october i tried to withdraw money from axis bank atm using hdfc debit card in rathinam techno park, eachanari post coimbatore, i tried thrice to withdraw money, but it shows transaction canceled. I left the atm and went to another tam and withdrawn money, howvere, i receive a message showing rs. 5000 withdran from axis bank at
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      I request you to share your account, transactions details and registered contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

                                      -Anay
                                      HDFC Bank Customer Assistance
                                      We are using axis bank debit card but in October thrice time my account is debited without purchasing anything i think it is one of the fraud case in axis bank really i am afraid to deposit money in axis bank
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                                        S
                                        SouravNeogi
                                        from Kuju, Jharkhand
                                        Oct 30, 2017
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                                        Address: Kolkata, West Bengal, 700003

                                        My name is sourav neogi. I have a saving account with axis bank garia branch. Account number [protected]

                                        I transferred rs.14, 200 to my wife's bank of baroda saving account last friday using internet banking option of axis bank, due to some emergency requirement. The transaction details are given below.

                                        Imps/p2a/[protected]/[protected]barb

                                        The money got debited from my account but it didn't get credited to my wife's account in bank of baroda.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Sir,
                                        I am sorry to inform that the below transaction was not done, only one transaction was done through my credit card on[protected] by 3.59.06 in petrol pump MATHRUSHREE BLR. my account no.[protected] srinivas rao
                                        so, kindly verify the transaction and credit the amount to my account.
                                        My ATM card dispatch 18/10/2017 but still not receive.I also contact my parent Axis bank branch but not give proper answer.
                                        your customer service is not good as compare to other bank.
                                        Hello,

                                        I have been initiated to transfer money from my account but it results in status of 'Suspect'.

                                        Account no: [protected]
                                        Date : 13 Oct '17
                                        Transfer Type: IMPS
                                        Frequency Type:Onetime
                                        Status: Suspect

                                        Why it happened so?

                                        Could you please resolve it ?

                                        Thanks,
                                        Venkat
                                        Money deducted from my account but not received money from atm of central bank of india.
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