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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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S
Saurav wadmare
from Pune, Maharashtra
Oct 27, 2017
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Address: Pune, Maharashtra
Website: Www.axis bank.com

Kal raat ko main apne mobile se paytm per recharge kar raha tha. Pehli bar paytm se transation failed hua to mere a/c mese recharge ki amount paytm wallet me chali gai. After, maine paytm se wo mani firse mere a/c main refund kiye lekin abhi tak pehli wali amt mere a/me aai nahi hai.
Uske bad maine dusri time reacharge karneka try kiya us wakt bhi mere a/c se rs. Debited ho chuke the lekin firse transation fail hua aur firse mere rs. Paytm wallet chale gaye. Fir maine paytm se direct mere a/c main rs. Transfer kiye wo rs. Bhi abtak nahi aaye hai. Is tarh mere do time rs. Cut hue the lekin abhi tak koi transation ke bare me muze koi feedback nahi mila.
Main aaj bank main jane ke bad waha ke mam ne kaha ki aap online complaint kar do to main wahi kar raha hu. So dear team members please muze bata ki mere dono transation ke money kab yak muze milenge.
Thank you.
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    ry9639
    from Noida, Uttar Pradesh
    Oct 27, 2017
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    Address: Bareilly, Uttar Pradesh, 243001
    Website: shine .com

    Mujhai shine.com sai call aya name rohit bataya ap ka cv select hua hai axis bank kai leya apko interwie kai leyai 2150 ka amount account mai transfer karna hoga sbi account [protected] ifsc code sbin0000671 hai is par mainai amount trasfer kar deya uska baad call interwiew kai leyai aya telcallng interwiw leya gaya aur kaha aap interwuew mai pass ho gaye aap join karnai kai leya 10000 ka amount paid karna hoga mainai mana kar deya mujhai ref id ab87453 di gai jis number sai call aya whi yai hai [protected] [protected] hr axis bank ka bataya
    +1 photos
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      Abhishek raniwal
      from Durg, Chhattisgarh
      Oct 27, 2017
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      Address: Dhar, Madhya Pradesh, 465661

      It's been more than a month since i submitted documents for the opening of saving plus demat account. And status is still in process. I call them daily and they answer me, it will be open in 1-2days. From last 3weeks they replying the same answer. Worst service in private sector. Even government bank is faster than axis bank. They took 3weeks in opening of saving account god knows what they are doing with demat account.
      Axis Bank customer support has been notified about the posted complaint.
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        L
        Laxmi Kamei
        from Duliagaon, Assam
        Oct 27, 2017
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        Address: Bishnupur, Manipur, 795128

        Bishnupur branch manager axis bank is pathetic in every aspect. Me and my family have been trying to get a car loan. But the staff over there is just not interested it seems. We have been told to submit various documents in order to process the loan and we have done so. But till now no response from them and when we call them they do not answer..
        Please i especially write this mail to make a complaint and one of their staff who have been given the responsibility of processing my loan but this guy seem so irresponsible and not doing anything for processing the loan. His name is gondai.
        I hope you will take necessary action against him.
        Thanking you in anticipation.
        Laxmi
        Axis Bank customer support has been notified about the posted complaint.
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          Lakshmana Perumal K
          from Delhi, Delhi
          Oct 27, 2017
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          Address: Thoothukudi, Tamil Nadu, 628003

          Sir, i approached axis bank, tuticorin four times to obtain locker facility but there is no positive feedback given by bank officials.

          Every time they are asking to invest the amount in the investment plan, i explained clearly about my situation and not possible for this year that the reason they still keep me on the waiting list.

          It is hurt me so deeply, ist investment plan mandatory for locker facility??

          Please help me for above issue.
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            Mayur M Deshmukh
            from Mumbai, Maharashtra
            Oct 27, 2017
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            I am communicating with your department since 26th june 2017 for credit card fraud case on [protected]@axisbank.com, also i have regularly contact your department on [protected] to get updates of this case. Since i have communicated first through mail i kept calling and asking is anything needed from my side. And they keep saying the department will contact you i don't have to do anything. They received everything from my side. And today when i called up to ask the status your people are saying they didn't receive anything and the case is closed and reason mentioned over there is non receipt of documents from my side...!!
            I haven't received one single mail for demanding documents. Your official send me blank dispute form on 25th june 2017 on my request. Can't your staff send me one single mail before closing this case. Before closing my case your department haven't even bothered to check my mails and at least giving me an opportunity of being heard on top of it shamelessly your department is mentioning that i haven't submitted you the documents..!!! If you can send me the credit card bill then can't you send me the status of my case by mail. I have completed each and every formality from my side.

            P. S : whatever i am saying about the status of my case, i collect this information after contacting your department. Neither i received any mail nor i received any letter which can give me the current status of my complaint.

            Kindly do the needful. Expecting a positive reply from your side at earliest, or else i have to take a help of social media.
            Axis Bank customer support has been notified about the posted complaint.
            Oct 31, 2017
            Updated by Mayur M Deshmukh
            Dear Axis Bank,

            Kindly update.
            Dear sir my a/c numb. [protected] today select irc tc ticket but ticket not conform but account debit transactions. Please rifund my amount. Seq no.[protected]
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              nileshagrawal
              from Pune, Maharashtra
              Oct 27, 2017
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              Address: Chandrapur, Maharashtra, 442401

              I nilesh prakash agrawal proprietor of m/s shiv enterprises have account with axis bank, civil lines, chandrapur-442401. I am facing lot of problem in cheque clearings, one of my cheque (Chq no. 018181) of 18/10/2017 amounting to rs. 5928/- is not cleared till date and the other cheques of 25/10/2017 having cheque nos. (087563 and 680999) amount to rs. 41738/- and 60040/- respectively also not cleared till date. After the date of cheque if the account will not have balance then again the bank will charge insufficient fund charges.
              Also i have commitments that i am not able to complete on time because of poor performance of service by bank.

              So i request you to look after the complaint and resolve it as soon as possible as my business is suffering because of the same.
              Axis Bank customer support has been notified about the posted complaint.
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                Neha Devrani
                from Mumbai, Maharashtra
                Oct 26, 2017
                Resolved
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                Resolved

                Address: Dehradun, Uttarakhand

                Dear concern,

                Account no: [protected]
                On 20th oct 2017, i tried to withdraw 2000 rupees from sbi atm, as suddenly electricity gone so didn't received any cash but after some time when electricity came and when i cross checked mini statement then it showed deduction of rs 2000.

                Kindly refund my amount asap as from many days i waiting for the cash back.
                +1 photos
                Aug 6, 2021
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 08, 2021
                Axis Bank Customer Care's response
                Hi, we regret the inconvenience caused and request you to refer to the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regards, Team Axis Bank
                Dear sir,

                Please cancelled My Credit Card,

                Credit Card No.[protected]

                Please do needful the Same,

                Thanks With Regards
                Raj Nath SIngh

                [protected]
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                  A
                  Arjunpk
                  from Pune, Maharashtra
                  Oct 26, 2017
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                  Address: Pune, Maharashtra

                  Hello,

                  My name is arjun krishnan. I am having an account with axis bank for more than 4 years and recently started using axis bank myzone credit card.

                  My first month bill was nearly rs.1.3 lakhs of which i paid an amount of rs.60k before the due date. Hence i have an outstanding of rs.70k amount left to pay.

                  As per the norms and conditions, the interest rate is 2.95%.
                  However in my next month's bill statement i noticed that debit interest rate is over rs.5000 which is more than 7% of the outstanding amount.
                  Also gst of nearly rs.950 is added.

                  I do not understand how this calculation is made.
                  Can someone please explain me this.

                  Why should i use this credit card if they are looting such a high interest rate from their customers???!!!

                  Also, if the bank is going to tell me that this is how their system is, today will be the last day i will be using the axis bank cards.

                  Regards,
                  Arjun.
                  Axis Bank customer support has been notified about the posted complaint.
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                    U
                    udaychandrajain
                    from Mumbai, Maharashtra
                    Oct 26, 2017
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                    Address: 411013

                    We submitted our joint application to open new account (Saving). We submitted our application at axis bank branch named magarpatta city, pune branch on 16th october 2017. Our details are given below.

                    Name of first applicant - smt shobha udaychandra jain,
                    Name of second applicant - shree uday chandra jain,

                    Application number as per the sms - [protected],

                    Bank person of the branch came to our flat and helped us in submission of the application. We deposited rs 25, 000 in the branch in cash. We have given a cheque of rs 25, 000 also as we wanted to put more money in our account.

                    We are not able to get status of our application from the branch. We have not got status on our phone number also.

                    Please help us.
                    Please provide status of our application.
                    Can you please inform us why it take such a long time to open a saving account.
                    Please look into this problem and necessary action.
                    Axis Bank customer support has been notified about the posted complaint.
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                      Naresh Dharavath
                      from Hyderabad, Telangana
                      Oct 26, 2017
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                      Address: Hyderabad, Andhra Pradesh, 000000

                      Dear sirs,

                      I, naresh. D,

                      Customer id —[protected] acount no. [protected], at your jubilee hills, hyderabad, 500034, branch, '

                      I forgot my atm debit card pin number for transaction.

                      I tried with various combinations but i think it may have gone locked. And not opened.

                      Therefore, may i request you to kindly help me in this regard at your earliest at my
                      E-mail id. Below —
                      Naresh. [protected]@gmail.com
                      Axis Bank customer support has been notified about the posted complaint.
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                        B
                        bobythomasc
                        Oct 26, 2017
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                        Dear sir,

                        I had a transfer which suppose to credit my account; unfortunately i have closed my account before the transfer got executed. Now i came to know that the fund is in the suspense account with the ref: [protected]. The transfer reference number is[protected].

                        I have contacted to axis bank thrissur, city center branch where i had an account but they couldn't help me out to get back my fund and now they are saying that they will not reply back to my mail because i'm no longer customer with axis bank. The branch has gave me their customer service email id but no reply. Please help me to return back the fund.

                        Regards
                        Boby thomas
                        Axis Bank customer support has been notified about the posted complaint.
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                          sujalvikram
                          from Chirawa, Rajasthan
                          Oct 26, 2017
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                          Address: Solan, Himachal Pradesh

                          In this connection, it is intimated that my saving a/c in your bank branch baddi last 10 years against the above subject cited account number now i am visit in the branch regarding loan. But the mananger asked me that you have granted another person loans, and also intimated that branch manager not show me to the name of the person whos granted with me, so you are therefore, requested to cancelled the loan of the person of granted with my bank account number [protected] and intimated me at the earliest please.

                          Name vikram singh
                          Contact number [protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            M
                            Manisha Pathak Dey
                            from Nashik, Maharashtra
                            Oct 26, 2017
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                            Address: Pune, Maharashtra

                            I have been misinformed at the time of opening account and promised to wave off amount which is wrongly charged. Now they are just telling next cycle and its been 4 months, nothing happened. I have all the conversation recorded is n my phone where they are admitting there mistake and promised to wave off the penalty amount. They are have not denied to return the amount but they are just telling me will give in next cycle
                            Axis Bank customer support has been notified about the posted complaint.
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                              Niat Ali Sood
                              Oct 26, 2017
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                              Address: Hoshiarpur, Punjab, 146001

                              Dear sir,
                              I would like inform to you about my problem, actually 08 sep 2017 i try transaction 10, 000 rupees but i can't receive money from atm, but balance deduct from my account, after that i complaint to customer care ([protected] this number of complaint) until we can't receive the money please take the action as soon as.

                              Br,
                              Niat ali balance
                              Axis Bank customer support has been notified about the posted complaint.
                              Oct 26, 2017
                              Updated by Niat Ali Sood
                              please send feedback by email
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                                rishikeshkothari
                                from Mumbai, Maharashtra
                                Oct 25, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411045

                                Hi

                                I had raised a request to close my axis bank account ([protected]) 3 weeks back. I have paid all due charges and have done all other formalities. I have personally visited the bank many times to make sure that the account gets closed. Despite all the formalities were done, i still receive messages from the bank regarding my account balance and other things. This is absolutely unacceptable.

                                This is the primary reason that i wanted to close the account as the services offered by a well-esteemed bank like axis are absolutely unworthy.

                                Kindly close the account at the earliest otherwise i will escalate this issue.

                                Account details are as below:

                                Account number: [protected]
                                Micr code:[protected]
                                City code: 411
                                Bank code: 009
                                Ifsc code for axis bank: utib0000315
                                Branch: senapati bapat road
                                Mar 1, 2018
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Pls give me more deatials why was my personnal loan declind because i were fuul docement summited so pls give meinformation for my personnal loan declind
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                                  sunny09
                                  from Proddatur, Andhra Pradesh
                                  Oct 25, 2017
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                                  Address: Hyderabad, Andhra Pradesh, 500055

                                  My credit card payment was pending and used to get calls evening. I got sms as outstanding was ~23k but in call they said i need to pay 32k including penalties when i said them about message i got then they said its mandatory to pay 28800 due to thier calls harassment i paid 28800 but still my card is not active when i'm calling to them since 3days they are disconnecting calls not responding to calls.
                                  Never expected this kind of service from axis its very worst to be the customer of axis
                                  Axis Bank customer support has been notified about the posted complaint.
                                  I keep calling this number many times to generate the new pin code for my debit card, it keep deducting money for each seconds also if not connected to customer service also getting deduct balance from my account
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                                    Thippu k.v
                                    from Bengaluru, Karnataka
                                    Oct 25, 2017
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                                    Address: Bangalore, Karnataka, 560033

                                    Getting frequent calls from axis bank representatives by asking to pay the loan amount which i have never take any loans from the bank. Its been a more then year now. Its been very irritating to use my phone as everyday i am getting unwanted call from the various numbers from axis bank employees or representatives.
                                    Please look into it and kindly do the needful.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      A
                                      aniani.50
                                      from Patna, Bihar
                                      Oct 25, 2017
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                                      Address: 392130
                                      Website: www.axisbank.com

                                      I am going to withdrawl of 50000 rs when i give to my check to cashier he said i will give you 40000 of 500rs notes and 10000 of 10 rs notes i requesr to him sir plz give me all 500 rs notes after that he said i will not. I m waiting there for 30 minutes and see cashier given to all 500 rs notes about 15 peoples withdrawl the money and many people withdrawl also a amount of 50000 rsinfront of me cashier never said to all peoples take also 10rs notes. Why he said to me because i am not a local. I m from other state. When i go to complaint other officer on axis bank he used disrespectful language to my uncle tujhe jo mil raha hai tu le le tu tu karke baat karne lage unki age ka lihaaj nhi tha. Its happened because my account from uttarakhand and i am going withdrawl to a dahej, gujarat
                                      Afterall due to support of local they give me money.
                                      So i want declare that they will make a difference in local and other state
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Rohit9721
                                        from Moradabad, Uttar Pradesh
                                        Oct 25, 2017
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                                        Address: Kanpur, Uttar Pradesh

                                        मेरा नाम रोहित पाठक है । मैंने 3oct 2017 को सिवल लाइंज़ कानपुर इस्थित ऐक्सिस बैंक में अपना खाता खुलने हेतु 10500 ₹ की नगद राशि वहाँ के कर्मचारी समीर श्रीवास्तव को दिए जिन्होंने मूजको लगे हाथ ऐक्सिस बैंक की इंस्टंट किट दी और मेरी दो फ़ोटो और अधर कार्ड और पान कार्ड की फ़ोटो काँपी ली, और ऐक्सिस बैंक के नियम अनुसार उन्होंने मूजको बताया की विज़िट करने घर भी आना होता है और आपका मौजूद होना ज़रूरी है अगले दिन 4oct 2017 को वो अपने एक और साथी के साथ आए मेरे हस्ताक्षर लिए 5 6 प्रश्न किए और अगले 12घंटे में अकाउंट चालू होने का वादा कर के चले गाए । आज 25oct 2017 है और मेरा अकाउंट नहीं चालू हुआ। इस बीच में मैंने उनसे बहुत बार सम्पर्क किया उन्होंने आज कल कर के टाल दिया लेकिन 2 दिन से वो मेरा फ़ोन काट रहे है और कोइ उचित उतर नहीं दे रहे है। मैं उनका मोबाइल नो अंकित करता हूँ [protected]

                                        प्राथीं
                                        रोहित पाठक
                                        [protected]
                                        +1 photos
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