Axis Bank Complaints & Reviews

I am trying to open a PPF account in Axis bank Through their net banking but when I am Trying to Esign the error comes after successful verification of OTP sent to my registered mobile number linked with my Aadhaar card that is sign has not been validated from NSDL.

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Jul 12, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2022

Axis Bank Customer Care's response Hi, we request you to share your registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Address: Mumbai

I got message like your mobile no. is not updated for online transaction. even if already updated. i have done everything. Many times call customer care, visited branch but still issues exists. Very very disappointed.
This is not expected from axis bank.

Jul 14, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 10, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number along with screenshot of the message received for further assistance in the referred matter. Regards, Team Axis Bank

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Address: 520001

Unknown charges on petrol bunk swipes, first giving offers on 0 EMI, and later while deducting money charging GST for my EMI and charging EMI charges, First they are claiming that its o emi no charges later they are deducting EMI charges.

Axis Bank customer support has been notified about the posted complaint.

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Address: Axis Bank Kukatpally Hyderabad

I have sent to a wrong beneficiary account from axis bank to icici bank and i went to the axis bank and written a complaint about the amount 30000Rs transferred to wrong icici account number. Then they raised a service request( Service Request no. SAK[protected] ) and after that there is no reply. I chat with the customer care they said it will take 35 days to check. I am in a painful situation to get the money back. :( If any body can help me please call me to my number [protected]). Bank haven't checked the Beneficiary name in both the account.

Transaction details
INR 30000.00 has been debited from your A/c no. XX4941 on[protected]:19:17 at IMPS/P2A/[protected]/SriniI/ICICIBA/X53

Jul 13, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2022

Axis Bank Customer Care's response Hi, we are working on your concern raised via Dispute ID SAK[protected] and shall be responded shortly. Regards, Team Axis Bank

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S

Srinivasan1012

Jun 10, 2022

Ok But when i went to ICICI bank they said there is no communication happened with Axis bank So ask them to drop a mail from Axis bank to ICICI bank so that we will lien the amount from the wrong beneficiary. Could you please drop a mail to ICICI bank Selaiyur branch in Chennai

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Srinivasan1012's [Complaint's author] reply, Jul 1, 2022

Hi Axis Bank,

Could you please tell me when this will get resolved. I am waiting for more than a month :(

Please let me know.

Regards,
Srinivasan

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Dear Sir / Madam, I am writing to you to raise an issue about: Money Transfer & UPI Services The issue that I have experienced was: I have transfer 17000 Wrong account Number UTR.NO=[protected] Date=05/06/22 please refund

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Address: VILL-BALADANGA,POST-BHETAGURI,PS- DINHATA,PIN -736134

Request to refund the amount of rail ticket (IRCTC). Please refund the amount in immediate basis.
A/C no -[protected]
Name -NEWTON MODAK
Date-26/05/2022.

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Jul 18, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2022

Axis Bank Customer Care's response Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Once raised, please share the dispute ID with us to check and assist further. Regards, Team Axis Bank.

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Address: Medinipur, West Bengal

Hi,
I have my salary account in axis Bank for last 4 years. But this bank deducted amount n number of times without any reason. Now my account balance is -781. As it is my salary account so there is no minimum balance criteria but still they are deducting amount.So please investigate my concern and take strict action against Axis bank.

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The bank not provide the full information about personal loan, due to which my EMI got bounced. As the the RBI guide lines the EMI can be happened on bank holiday or national holiday. The information was not provided to me as my last loan which i was availed from AXIS was taken on next day. This information was hide by axis bank this time due to which they charged the bounce amount and affected in CIBIL.

Need a complain to rectify this from the bank end as their negligence the bounce was happened.

Regards,
Jagadish

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Axis Bank Customer Care's response Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jun 22, 2022

Updated by jagadishojha [protected]

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Hi,
I had blocked my credit card by sending sms as I was unsure about a transaction. However, now I want to unblock it and am unable to do that using the app or customer care.

Jul 16, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 09, 2022

Axis Bank Customer Care's response Hi, we request you to contact our Phone Banking Center on [protected]/[protected] and our executive will assist you further in the referred matter. Regards, Team Axis Bank.

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Address: Jaipur Rajasthan 302018

Website: www.axisbank.com

I already having one of ACE Credit card paying on time,
I had applied for fresh card some time back, I thought that new card will be available with new limit.
But when the card was received, I came to know that the limit has come merged together without my confirmation.

There is showing Limit but m not able to use because the reason is Limit merged both card.
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission

Please help me out or do the needful, as i want my new card with the available new limit apart from merged limit card.

Neeraj Kumar
Axis Bank Customer

+1 photos

Jul 7, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2022

Axis Bank Customer Care's response Hi, we would like to inform you that as per Bank's internal norms, if a customer holds more than one credit card, the limit of all the cards gets merged. Regards, Team Axis Bank

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Address: Gopalpura , Jaipur Rajasthan 302018

Hi team axis,

I missed two payments for my credit card since i am not able to do payment that time because my salary has credited on 7 -10 of the month. I couldn't pay the bill online and visited the nearby branch who refused to help and asked me to go to my home branch.

And phone banking support was also not available for that day.Even small banks were providing limited call support except axis.

Now there is a lien on my savings account! As you can check I am using this account almost 2-3 years as zero balance account.

When i reach out to customer care via phone they are just tossing me around between savings account department and credit card department. Not to mention the rudeness of all the agents.

Is this the proper way to treat customers?

Please remove my lien amount and provide me a safe banking .

Neeraj Kumar
Customer of Axis Bank(Jaipur)

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2022

Axis Bank Customer Care's response Hi, we are open to help you! Please share with us your registered contact number and we will get back at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

Jul 07, 2022

Updated by Neerku My registered mobile number is [protected]. Please remove this lien amount so i can do the transaction.

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Address: Hoskote

My name is Shaik Rizwan ac.-[protected] I'm Transfer 40000 on 30/05/2022 transfer ac number [protected] IFSC SBIN0040919 please refund my amount RRN.[protected]
Receipt No. 7RYA0ULB6714

Axis Bank customer support has been notified about the posted complaint.

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Address: Hoskote

My name is Shaik Rizwan Axis Bank account holder ac.-[protected] I'm Transfer 40000 on 30/05/2022 transfer ac number [protected] IFSC SBIN0040919 please refund my amount

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Address: Yelahanka, Bangalore

I have zeros balance account. From yesterday there showing negative balance.
Rs -18301 when I add Rs 20 now showing Rs -18281.

Why this is happening.
Mobile number :- [protected]

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Address: Noida

I already having one my zonne Credit card paying on time,
Now I applied for new card flipcart of axis
When i got the card
Available limit coming but i am not able to use
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission
Remove from merge

+1 photos

Axis Bank customer support has been notified about the posted complaint.

Jun 05, 2022

Updated by heebakhan26 I already having one my zonne Credit card paying on time,
Now I applied for new card flipcart of axis
When i got the card
Available limit coming but i am not able to use
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission
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Jun 5, 2022
Complaint marked as Resolved
No steps taken, only sorry saying, .. But i want to be removed from merge credit card. Want resolution

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Address: Noida

I already having one my zonne Credit card paying on time,
Now I applied for new card flipcart of axis
When i got the card
Available limit coming but i am not able to use
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission

+1 photos

Jun 5, 2022

Complaint marked as Resolved

No steps taken, only sorry saying, .. But i want to be removed from merge credit card. Want resolution

Axis Bank customer support has been notified about the posted complaint.

Jun 05, 2022

Updated by heebakhan26 I already having one my zonne Credit card paying on time,
Now I applied for new card flipcart of axis
When i got the card
Available limit coming but i am not able to use
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission
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No (0)
Yes (0)
Jun 5, 2022
Complaint marked as Resolved
No steps taken, only sorry saying, .. But i want to be removed from merge credit card. Want resolution

Verified Support

Jun 06, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Address: Hyderabad

This is Ravikiran Yamini. I have made the IMPS transaction of 1, 43, 000/- on 5th June 2022, but the amount is not credited to my beneficiary account which is my salary account of Citibank. When I reached to bank reached to customer support, they are giving me an excuse and asking me to wait for till 8th June evening. I have an EMI which May debit today I.e. 5th June or 6th June because 5th is Sunday. Who shall take the penalty charges and...

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I am Mythri. I am a axis bank customer since a long time. I have changed my mobile and even though I changed it did not get updated everywhere, I am receiving messages whenever I am using it on UPI and others, but when I try to enable my login details I am not receiving any OTP. I have tried all ways and whenever I reach out to customer care they say I will receive OTP to my old mobile number. I mean, how can this be possible, I have changed...

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I have a due amount of 13454 on flipkart axis bank credit. I made a payment on due date on morning. But bank deducted again my money of 13454. Why I can't understand. I want my refund. Please solve my issue

Jul 7, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

Axis Bank Customer Care's response Hi, we request you to share the registered mobile number for further assistance in the referred matter. Regards, Team Axis Bank

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Got the axis flipkart credit card, but whenever trying to setup pin for activation, saying invalid credentials multiple times even when i am giving correct information, both through phone ivr as well as atm. Card no.ends with 4748, registered number [protected].
Cust id[protected].

Jul 7, 2022

Complaint marked as Resolved

Axis Bank customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2022

Axis Bank Customer Care's response Hi, we request you to share the error screenshot for further assistance in the referred matter. Regret the inconvenience caused. Regards, Team Axis Bank

Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 44

E-sign has not been validated from NSDL

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Unable to Use Credit Card

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Axis bank flipkart credit card

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By mistake sent 30000 rupees to wrong beneficiary

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Wrong account Transfer

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Request to refund the amount of rail ticket (IRCTC)

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Deducted amount without any reason

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EMI bounce

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Credit card blocked

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Card Merge- Limit

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Removal Lien Amount

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Im Transfer Amount 40000 A wrong Account

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Im Transfer Amount 40000 A wrong Account

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Negative balance showing

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Credit card merge

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Credit card merge

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IMPS Transaction Not Credited

I changed my mobile number but I am not receiving otp to enable my login id

Debited BRN card payment charges of 13454

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Axis flipkart credit card activation

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