Axis Bank Complaints & Reviews

I am getting unwanted calls from Axis Bank...

Hi Sir/Madam,

My salary account/saving account i am using of AXIS Bank from last 6.7+ years and I have never faced this issue ever.

My account number in axis bank ends with 5510(last four digits) . Bank opened demat account without my permission/request and also cut the charges RS.885 by AXIS Direct transaction. I just got to my near branch which is in hometown they only told me that the deduction is for Demat account charges.

I told them that how the bank opened and charge for the account which is not requested or needed by me. They don't gave any answer.
Then I tried to resolve the same over their website but unfortunately don't get any point of contact. I raised a complaint to reimburse the charges into my account back but no action took by bank.

Kindly take a appropriate action and help me to close the account which is not opened by me and ask bank to reimburse th amount of 885 back to my account.

Your sincerely,
Pallavi Ohri
Senior Software Engineer

I am trying to open a PPF account in Axis bank Through their net banking but when I am Trying to Esign the error comes after successful verification of OTP sent to my registered mobile number linked with my Aadhaar card that is sign has not been validated from NSDL.

I got message like your mobile no. is not updated for online transaction. even if already updated. i have done everything. Many times call customer care, visited branch but still issues exists. Very very disappointed.
This is not expected from axis bank.

Unknown charges on petrol bunk swipes, first giving offers on 0 EMI, and later while deducting money charging GST for my EMI and charging EMI charges, First they are claiming that its o emi no charges later they are deducting EMI charges.

I have sent to a wrong beneficiary account from axis bank to icici bank and i went to the axis bank and written a complaint about the amount 30000Rs transferred to wrong icici account number. Then they raised a service request( Service Request no. SAK[protected] ) and after that there is no reply. I chat with the customer care they said it will take 35 days to check. I am in a painful situation to get the money back. :( If any body can help me please call me to my number [protected]). Bank haven't checked the Beneficiary name in both the account.

Transaction details
INR 30000.00 has been debited from your A/c no. XX4941 on[protected]:19:17 at IMPS/P2A/[protected]/SriniI/ICICIBA/X53

Dear Sir / Madam, I am writing to you to raise an issue about: Money Transfer & UPI Services The issue that I have experienced was: I have transfer 17000 Wrong account Number UTR.NO=[protected] Date=05/06/22 please refund

Request to refund the amount of rail ticket (IRCTC). Please refund the amount in immediate basis.
A/C no -[protected]
Name -NEWTON MODAK
Date-26/05/2022.

Hi,
I have my salary account in axis Bank for last 4 years. But this bank deducted amount n number of times without any reason. Now my account balance is -781. As it is my salary account so there is no minimum balance criteria but still they are deducting amount.So please investigate my concern and take strict action against Axis bank.

The bank not provide the full information about personal loan, due to which my EMI got bounced. As the the RBI guide lines the EMI can be happened on bank holiday or national holiday. The information was not provided to me as my last loan which i was availed from AXIS was taken on next day. This information was hide by axis bank this time due to which they charged the bounce amount and affected in CIBIL.

Need a complain to rectify this from the bank end as their negligence the bounce was happened.

Regards,
Jagadish

Hi,
I had blocked my credit card by sending sms as I was unsure about a transaction. However, now I want to unblock it and am unable to do that using the app or customer care.

I already having one of ACE Credit card paying on time,
I had applied for fresh card some time back, I thought that new card will be available with new limit.
But when the card was received, I came to know that the limit has come merged together without my confirmation.

There is showing Limit but m not able to use because the reason is Limit merged both card.
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission

Please help me out or do the needful, as i want my new card with the available new limit apart from merged limit card.

Neeraj Kumar
Axis Bank Customer

Hi team axis,

I missed two payments for my credit card since i am not able to do payment that time because my salary has credited on 7 -10 of the month. I couldn't pay the bill online and visited the nearby branch who refused to help and asked me to go to my home branch.

And phone banking support was also not available for that day.Even small banks were providing limited call support except axis.

Now there is a lien on my savings account! As you can check I am using this account almost 2-3 years as zero balance account.

When i reach out to customer care via phone they are just tossing me around between savings account department and credit card department. Not to mention the rudeness of all the agents.

Is this the proper way to treat customers?

Please remove my lien amount and provide me a safe banking .

Neeraj Kumar
Customer of Axis Bank(Jaipur)

My name is Shaik Rizwan ac.-[protected] I'm Transfer 40000 on 30/05/2022 transfer ac number [protected] IFSC SBIN0040919 please refund my amount RRN.[protected]
Receipt No. 7RYA0ULB6714

My name is Shaik Rizwan Axis Bank account holder ac.-[protected] I'm Transfer 40000 on 30/05/2022 transfer ac number [protected] IFSC SBIN0040919 please refund my amount

I have zeros balance account. From yesterday there showing negative balance.
Rs -18301 when I add Rs 20 now showing Rs -18281.

Why this is happening.
Mobile number :- [protected]

I already having one my zonne Credit card paying on time,
Now I applied for new card flipcart of axis
When i got the card
Available limit coming but i am not able to use
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission
Remove from merge

I already having one my zonne Credit card paying on time,
Now I applied for new card flipcart of axis
When i got the card
Available limit coming but i am not able to use
I called customer support they are saying me about card merge,
I want to complain
That without my confirmation why they merge my card.
I applied fresh card
And they merged my card without my permission

This is Ravikiran Yamini. I have made the IMPS transaction of 1, 43, 000/- on 5th June 2022, but the amount is not credited to my beneficiary account which is my salary account of Citibank. When I reached to bank reached to customer support, they are giving me an excuse and asking me to wait for till 8th June evening. I have an EMI which May debit today I.e. 5th June or 6th June because 5th is Sunday. Who shall take the penalty charges and...

I am Mythri. I am a axis bank customer since a long time. I have changed my mobile and even though I changed it did not get updated everywhere, I am receiving messages whenever I am using it on UPI and others, but when I try to enable my login details I am not receiving any OTP. I have tried all ways and whenever I reach out to customer care they say I will receive OTP to my old mobile number. I mean, how can this be possible, I have changed...