Axis Bank Complaints & Reviews

Dear Sir,

On June 18, 2022, Axis reps Mr Mahesh Shivarkar ([protected]) and Mr Shrikant Yadav ([protected]) visited me for discussion on investment of my funds.
During discussion, I clearly clarified them that I am interested in investment (Not in any policy).
They mis-presented the policy and convinced me to invest my fund in Max Life policies.

I request to lodge my complaint against Axis reps Mr Mahesh Shivarkar ([protected]) and Mr Shrikant Yadav ([protected]) for following
Mis-selling of policy (I was interested in fund management, not in policy)
Misrepresentation and Misappropriation of funds ​-​​ The policy is presented in wrong way. The sales re-presentative illustrated as there will deduction of approx Rs 2000/- per policy.
I got assumption as, after purchase of policy, at least Rs 248000/- will be invested in funds. In reality, there is huge difference.
I am feeling cheated here and request to support me to get my complete fund back on priority.

Policy details :

Policy #[protected]
Fund Value : Rs 249999/-
Name : Shriram Jagannath Deshpande
Phone : [protected]
Policy Cancellation Request : 7282620 (Dated June 20, 2022)
Received cancellation rejection mail on June 25, 2022
Second Policy Cancellation Request :[protected]Dated June 27, 2022)

Policy #[protected]
Fund : Rs 249999/-
Name : Manjiri Shriram Deshpande
Phone : [protected]
Policy Cancellation Request :[protected]Dated June 25, 2022)

The meeting with Mr Mahesh and Mr Shrikant happened on June 18, 2022. Discussion points are given below
Total deductions will be as given below
There will be deduction of approx Rs 1800/- against death coverage for my wife
There will be deduction of approx Rs 2200/- against death coverage for my life
There will not be any other deduction apart from the deductions mentioned above
After discussion, I decided to proceed with investment of Rs 249999/- for me and Rs 249999/- for my wife (Total Rs 499998/-)
On June 20, 2022 I received the proposal from Maxlife and understood that out of 249999/- approx 234000 will be invested in funds. (Difference of approx 15 to 16 Thousand)
Immediately I asked Mr Mahesh Shivarkar ([protected]) and Mr Shrikant Yadav ([protected]) to cancel my both policies and revert my fund back.
I received verbal confirmation from Mr Mahesh Shivarkar as 100% fund will be reverted on cancellation.
Generated cancellation requests for both policies
Received call from Max Life representative on cancellation confirmation for both policies. We updated our concerns as of wrong selling of policies
Max Life representative updated me that on cancellation, I will receive back approx. Rs 236000/- per policy.
As per Max Life representative, I will incur loss of approx Rs 14000/- per policy (Total loss will be approx Rs 28000/-)

Looking for complete support and early resolution.

Thanks,
Shriram Deshpande
[protected]

In Balewadi Branch, Pune I have salary account their. In last year Sep-21 i get home loan from these bank from this date I didn't show home loan acount details to my salary account i connect multiple time to bank but still issue not resolved

Dear Sir,
I have not applied for credit card and not given any authority to issue but company has applied for the same.
Kindly take appropriate steps to avoid situation in future.

Thanks
Shubham Singh
[protected]

An unknown party called me from this number (+91 [protected]) saying they are from Axis Bank, and are providing free Credit Card with limit upto Rs. 3, 50, 000 and with other benefits. I asked for Company details but they said they are from Lakshmi Nagar but can't provide address. I said I would come to visit your office, but they said, they cannot tell me the address but they can come to metro station for taking details only. And calling again and again for details.

Yesterday date[protected] i got a courier from axis bank.This courier is the final credit card and pin number, but i got only pin number credit card not received in the post.Where the credit card.From tracking report of there site, credit card is delivered.kindly do needful for my safety.
Courier service Name;DELHIVERY
AWB no;[protected],
Axis bank Ref no;CC[protected]

Sadashivnagar Axis Bank branch took joint account request in Feb2022, gave multiple false updates in WA claiming the account is open. Not official email or correspondence given despite multiple requests.

no issues with paperwork cited. Individual NRE/NRO accounts opened but took 3 months.

Account not open as of 25 Jun 2022

please reach out to me on Anirudh.[protected]@gmail.com for specific details and proof.

Hi team,

I received a message my credit card got approved and by mail it states Thank you for applying for Axis Bank Credit Card, the final decision will be communicated within 72 hours, till now I have not got any updates please update me status ASAP

I have a AXIS Bank Credit card no[protected], as i am with out a job from last four months i am unable to make the payment, the recovery agents keep on calling and threathing me, in the past months i had even to sell my marriage gold ring to clear the dues, but now also even after requesting them they are continously harassing me, so please help. I am getting calls continously from this number[protected]....

Email.[protected]@axisbank.com
I do not have an account with Axis Bank. I was trying to start a fixed deposit online, with Axis Bank, using the following link:
https://www.axisbank.com/retail/deposits/fixed-deposits
The problem is, I entered my PAN and Aadhar Details and payment of INR 50, 000 was done through Canara Bank Internet Banking. After successful payment, I was redirected to Video KYC, which did not work because o[censored]navailability of VKYC agents and the link stopped working after that. Now the phone number linked with my aadhaar (and hence the FD) does not belong to me (It is my father's number), so every time I click on the link, the OTP goes to that number and after entering the OTP, the link does not work. So basically I do not know the status of my money and FD AT ALL. I tried reaching customer care by phone and they refused to help and asked me to visit the nearest branch. When I visited the nearest branch, everyone seemed to be unaware of such Video KYC for FD (For Non-customers). On their website, one cannot lodge a complaint because they allow only customers who email id is registered with them. When I mailed at email.[protected]@axisbank.com, they are not even reading my mail and giving me generic responses. Now I am stuck, and I have no way to get the details of my FD or my money. Following are the details which I can share:
Transaction ID (Mentioned in the link): LD[protected]
Name: GAURAV SRIVASTAVA
Ph. no: [protected]
Ph no: [protected] (Linked to Aadhaar)

Hi Sir,

As per discussion with axis bank customer care executive 3 month ago, I have to pay my credit card payment of 150000/- with 2.5% processing fees in 10 different installments. There are no hidden charges on the same.

So the processing fee will come around 3750/- and the pending amount is 150000/- so total 153750/-.. This will be the final amount which I have to pay.

They will provide me the payment letter and schedule after 2 month EMI payment. So i paid the 3 EMI as mentioned below as per confirmation by executive on whats app chat and phone call.

I have already paid 3 EMI as mentioned below
6-Mar-22 21050/-
11-Apr-22 18700/-
11-May-22 18740/-

So till now I have paid 58690/- amount. They i asked them to provide me the letter so that as per payment schedule i will pay furthur amount.

But once i paid and i mail them for the letter they are not providing the same, And now i am getting calls from axis bank to pay 1.5 Lakh same amount because all the payments i have made has been deducted in interest charges of the credit card, even my Credit card is block from last 4 month.

I mail this miscommunication and payment fraud with Axis bank PNO and Nodal officer but still there is no response.

Below are the details of the person where i mailed for all the details.

Name:- Ankit Walyan
Mob:- [protected]
Mail ID :- Rahul111.[protected]@axisbank.com
Avinash52.[protected]@axisbank.com

Kindly help me i am getting continuous call from them for the payment and no one is there to listen what his executive did with me.

Thanks & Regards
]Md Faridi
[protected]

I am referring to a letter of Nabapally Branch 021 dated April 27th 2022 addressed to a dead man (customer) and which was received by me as a joint account holder after 53 days.
A/c no [protected] in the name of Arup Kumar Ghosh (brother) since deceased on 20/04/2022 and me Jolly Sircar under EITHER or SURVIVOR mandate.
The balance is perhaps less than fifty or nil. and was requested to close the account as it was no more required and the request was from the SURVIVOR of the said account. Kindly note that the account was not under joint operation.
The strangest and most surprising thing that could happen under official ethical practice is the entire set of papers sent to Branch Manager Nabapally 021, returned to me including the envelope and a set of forms enclosed asking for additional information under “settlement of the deceased account.”
The following papers were returned to us: - My application requesting closure of the said account, unused chequebook, and death registration certificate duly attested by Gazetted Officer and the envelope.
Now let me reason out how things have been made complicated from a simpler request, and I regret to state that the Branch official could not grasp the content of my letter.
1. Whose KYC is being asked for? the deceased customer’s Adhaar was seized at the time of issuance of the Death Registration Certificate, so submitting the same would tantamount to the submission of fake documents. Although Adar no mentioned in Death Registration Cert. 0773.
2. As a survivor my KYC that is complete in all respect refer to account no [protected] held with Baguiati Branch 026.
3. When the reason mentioned for closing the account by the survivor is the Death of the other holder, why ask for “Reason of Closure of Account” again which is supported by the death registration certificate.
4. Why ask for confirmation of Transaction post-death under SURVIVOR Clause, I think as per Banking Practice, Survivor becomes the sole account holder with the option to continue or close the account.
5. Is there any RBI mandate that the survivor of an account has to visit the branch personally just to close the account. When fewer branch visits are requested due to the situation of the pandemic more so being a senior citizen, is my letter of request not requisite or not understood?
6. I did visit the nearest Branch that is just opposite to my registered address, Airport Branch Kolkata 410, before leaving for outstation but had the most horrifying experience from the dealing person. He was very impolite and asked me to go to the parent Branch and even if the closure is processed, I still have to visit Nabapally to collect the Draft. He threw back the unused chequebook without even checking the system if any balance exists or not. I experienced a PSU bank kind of dealing with customers.

Dear SIr/Madam,

Still date i have not receved the credit card noc, as discussetin with credit card team i have paid the total amount rs7050, dt.27.05.2022,

Card No : [protected]
Mob:[protected]

I have an Axis Bank Credit card and I am not getting the support I need for an EMI that I converted and not getting the monthly break-up as desired.
I have contacted phone support but all i get is a run around with no response as needed.

Still I am getting unwanted calls from Axis Bank and the behaviour of the call centre person is not good.

I got a call from ranigunj bank today from [protected] and she is very rude while talking.

Plz take proper action and confirm. It was escalated many times but no use. Attached the screenshot for your reference.

Waiting for your reply.

Regards
Nageshwar Rao
[protected]

Dear sir/mam
Mera nam Shivam Kumar hai mai online data entry me aply kiya uske bad fir ek call aaya Amit mishra ka wo bole ki aapka nam shortlist hua hai interview ke liye. Fir interview liya uske bad bola aap select ho gaye hai fir regertaion fee liya rs.1050 fir documents verification liya 3550 uske bad axis bank me salary account kholne k liye 5500 liya to mujhe laga ki fraud hai to maine bola mujhe nahi karna hai job aap Paisa refund kardijiye to refund nahi kar raha hai .. plss help ( team quicker)

Hi,

This is Lakshman from Chennai, India. I have an Axis Bank credit card for which i have paid the total amount including penalties and interest on the 3rd of March, 2022 for Rs. 55, 700.

It's been almost three months and I have still not received the NO DUE CERTIFICATE. Also, it shows written off on my CIBIL inspite of me paying the entirety of the amount, request you to remove the written off as well.br...

Sir/Madam,
One of your customer, by the name of Bidyut Lalita, whose account no is [protected], ifsc UTIB0004463 from Dudhnoi Branch have duped me of Rs. 2000. I request you to kindly freeze is account so that he would not be able to cheat many more. This is for favour of your kind information and necessary action.

Employee of Axis Bank called me again and again to apply for education loan and when I applied for one then after wasting my 15 days of processing they cancelled my loan.
The guy named Mr Purshottam is one of the careless employee i ver seen. Really disappointed, i had 3 accounts in Axis Bank but now I m gonna quit all these accounts. 👎👎👎

MY CURRENT ACCOUNT WAS OPENED UNDER SCHEME CA-CHARTERED ACCOUNTANT with no any Bank Charges since Year 2010. NOW the Bank Software Automatically Changed the Product to CA-NORMAL i.e. Normal Current Account, due to this bank charges were debited to my account since 01/04/2022, Current Account Number [protected]. Kindly Change the Product Scheme to CA-CHARTERED ACCOUNTANT and Reverse the charges debited with GST. I already Raised Complaint with AXIS Bank Portal but replying with another issue that we had not detail bifurcation of charges so reach us after 24 hours.

Right there