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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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N
Naresh Dharavath
from Hyderabad, Telangana
Oct 26, 2017
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Address: Hyderabad, Andhra Pradesh, 000000

Dear sirs,

I, naresh. D,

Customer id —[protected] acount no. [protected], at your jubilee hills, hyderabad, 500034, branch, '

I forgot my atm debit card pin number for transaction.

I tried with various combinations but i think it may have gone locked. And not opened.

Therefore, may i request you to kindly help me in this regard at your earliest at my
E-mail id. Below —
Naresh. [protected]@gmail.com
Axis Bank customer support has been notified about the posted complaint.
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    bobythomasc
    Oct 26, 2017
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    Dear sir,

    I had a transfer which suppose to credit my account; unfortunately i have closed my account before the transfer got executed. Now i came to know that the fund is in the suspense account with the ref: [protected]. The transfer reference number is[protected].

    I have contacted to axis bank thrissur, city center branch where i had an account but they couldn't help me out to get back my fund and now they are saying that they will not reply back to my mail because i'm no longer customer with axis bank. The branch has gave me their customer service email id but no reply. Please help me to return back the fund.

    Regards
    Boby thomas
    Axis Bank customer support has been notified about the posted complaint.
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      sujalvikram
      from Chirawa, Rajasthan
      Oct 26, 2017
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      Address: Solan, Himachal Pradesh

      In this connection, it is intimated that my saving a/c in your bank branch baddi last 10 years against the above subject cited account number now i am visit in the branch regarding loan. But the mananger asked me that you have granted another person loans, and also intimated that branch manager not show me to the name of the person whos granted with me, so you are therefore, requested to cancelled the loan of the person of granted with my bank account number [protected] and intimated me at the earliest please.

      Name vikram singh
      Contact number [protected]
      Axis Bank customer support has been notified about the posted complaint.
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        M
        Manisha Pathak Dey
        from Nashik, Maharashtra
        Oct 26, 2017
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        Address: Pune, Maharashtra

        I have been misinformed at the time of opening account and promised to wave off amount which is wrongly charged. Now they are just telling next cycle and its been 4 months, nothing happened. I have all the conversation recorded is n my phone where they are admitting there mistake and promised to wave off the penalty amount. They are have not denied to return the amount but they are just telling me will give in next cycle
        Axis Bank customer support has been notified about the posted complaint.
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          Niat Ali Sood
          Oct 26, 2017
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          Address: Hoshiarpur, Punjab, 146001

          Dear sir,
          I would like inform to you about my problem, actually 08 sep 2017 i try transaction 10, 000 rupees but i can't receive money from atm, but balance deduct from my account, after that i complaint to customer care ([protected] this number of complaint) until we can't receive the money please take the action as soon as.

          Br,
          Niat ali balance
          Axis Bank customer support has been notified about the posted complaint.
          Oct 26, 2017
          Updated by Niat Ali Sood
          please send feedback by email
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            rishikeshkothari
            from Mumbai, Maharashtra
            Oct 25, 2017
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            Resolved

            Address: Pune, Maharashtra, 411045

            Hi

            I had raised a request to close my axis bank account ([protected]) 3 weeks back. I have paid all due charges and have done all other formalities. I have personally visited the bank many times to make sure that the account gets closed. Despite all the formalities were done, i still receive messages from the bank regarding my account balance and other things. This is absolutely unacceptable.

            This is the primary reason that i wanted to close the account as the services offered by a well-esteemed bank like axis are absolutely unworthy.

            Kindly close the account at the earliest otherwise i will escalate this issue.

            Account details are as below:

            Account number: [protected]
            Micr code:[protected]
            City code: 411
            Bank code: 009
            Ifsc code for axis bank: utib0000315
            Branch: senapati bapat road
            Mar 1, 2018
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Pls give me more deatials why was my personnal loan declind because i were fuul docement summited so pls give meinformation for my personnal loan declind
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              S
              sunny09
              from Proddatur, Andhra Pradesh
              Oct 25, 2017
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              Address: Hyderabad, Andhra Pradesh, 500055

              My credit card payment was pending and used to get calls evening. I got sms as outstanding was ~23k but in call they said i need to pay 32k including penalties when i said them about message i got then they said its mandatory to pay 28800 due to thier calls harassment i paid 28800 but still my card is not active when i'm calling to them since 3days they are disconnecting calls not responding to calls.
              Never expected this kind of service from axis its very worst to be the customer of axis
              Axis Bank customer support has been notified about the posted complaint.
              I keep calling this number many times to generate the new pin code for my debit card, it keep deducting money for each seconds also if not connected to customer service also getting deduct balance from my account
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                T
                Thippu k.v
                from Bengaluru, Karnataka
                Oct 25, 2017
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                Address: Bangalore, Karnataka, 560033

                Getting frequent calls from axis bank representatives by asking to pay the loan amount which i have never take any loans from the bank. Its been a more then year now. Its been very irritating to use my phone as everyday i am getting unwanted call from the various numbers from axis bank employees or representatives.
                Please look into it and kindly do the needful.
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  aniani.50
                  from Patna, Bihar
                  Oct 25, 2017
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                  Address: 392130
                  Website: www.axisbank.com

                  I am going to withdrawl of 50000 rs when i give to my check to cashier he said i will give you 40000 of 500rs notes and 10000 of 10 rs notes i requesr to him sir plz give me all 500 rs notes after that he said i will not. I m waiting there for 30 minutes and see cashier given to all 500 rs notes about 15 peoples withdrawl the money and many people withdrawl also a amount of 50000 rsinfront of me cashier never said to all peoples take also 10rs notes. Why he said to me because i am not a local. I m from other state. When i go to complaint other officer on axis bank he used disrespectful language to my uncle tujhe jo mil raha hai tu le le tu tu karke baat karne lage unki age ka lihaaj nhi tha. Its happened because my account from uttarakhand and i am going withdrawl to a dahej, gujarat
                  Afterall due to support of local they give me money.
                  So i want declare that they will make a difference in local and other state
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rohit9721
                    from Moradabad, Uttar Pradesh
                    Oct 25, 2017
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                    Address: Kanpur, Uttar Pradesh

                    मेरा नाम रोहित पाठक है । मैंने 3oct 2017 को सिवल लाइंज़ कानपुर इस्थित ऐक्सिस बैंक में अपना खाता खुलने हेतु 10500 ₹ की नगद राशि वहाँ के कर्मचारी समीर श्रीवास्तव को दिए जिन्होंने मूजको लगे हाथ ऐक्सिस बैंक की इंस्टंट किट दी और मेरी दो फ़ोटो और अधर कार्ड और पान कार्ड की फ़ोटो काँपी ली, और ऐक्सिस बैंक के नियम अनुसार उन्होंने मूजको बताया की विज़िट करने घर भी आना होता है और आपका मौजूद होना ज़रूरी है अगले दिन 4oct 2017 को वो अपने एक और साथी के साथ आए मेरे हस्ताक्षर लिए 5 6 प्रश्न किए और अगले 12घंटे में अकाउंट चालू होने का वादा कर के चले गाए । आज 25oct 2017 है और मेरा अकाउंट नहीं चालू हुआ। इस बीच में मैंने उनसे बहुत बार सम्पर्क किया उन्होंने आज कल कर के टाल दिया लेकिन 2 दिन से वो मेरा फ़ोन काट रहे है और कोइ उचित उतर नहीं दे रहे है। मैं उनका मोबाइल नो अंकित करता हूँ [protected]

                    प्राथीं
                    रोहित पाठक
                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      sujitdas228
                      from Kolkata, West Bengal
                      Oct 25, 2017
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                      Address: Darjeeling, West Bengal, 734001

                      Dear sir/madam,
                      Myself sujit kumar das, i am an account holder of your axis bank at siliguri west bengal, my account number is “[protected]” (Customer id[protected] also i have a credit card of your bank which number is.[protected].

                      I would like to inform you that from last one year i have been suffering from acute financial problems due to my father medical treatment and after fighting with cardiogenic disease my father passed away on 23rd september ‘2017. For this reason, i am unable to repay my credit card due amount which has now above 80, 000/- after adjustment o[censored]nnecessary interest from the bank.

                      Please note that despite this critical situation i was also ready to settle my outstanding with the lump sums pay and this discussion was going on from last 3 month with your recovery agent (Ms. Supriya banerjee). But she did not take any step for the settlement. Suddenly now from the last couple of day, i am receiving many threatening calls from your agents as well as ms. Supriya for repaying my outstanding amount. It is worst nightmare experience in my life that getting threatening and extortion calls from a reputed bank like axis.

                      Now i have no more interest to repay any outstanding against my credit card.

                      It is known to everybody that there is no law in the country which permits bank making calls to defaulter for recovery of debt through unlawful means like threats and extortion. Making threatening calls is a crime. So, this is my last warning that if i received this kind of activities again from your bank as well as your recovery agents then i will report to the police station.

                      Regards

                      Sujit kumar das
                      + 91 [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        R
                        Ratna1403
                        from Gurgaon, Haryana
                        Oct 24, 2017
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                        I m really disappointed to your services nd it's make me feel bad that i opened account in your bank.
                        Today, in the morning i was recharging my dish t. V connection when i transacted the payment from my axis app payment was deducted but recharge was not done and i didn't get my payment back will you please upgrade your service and please return my payment.
                        Axis Bank customer support has been notified about the posted complaint.
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                          M
                          Mojibor Rahaman
                          from Dibrugarh, Assam
                          Oct 24, 2017
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                          Address: Birbhum, West Bengal

                          Atm fraud amounting to rs.10000/- and non provide message

                          I, mojibor rahaman bearing account no-[protected] (Axis bank, savings). On 10/06/2017 rs, 10000/- have been drawn by an unknown person from chand para axis bank atm (Bpcn 113108), under rampurhat branch. Birbhum). That money (10000/-) was picked at 01:32 pm on that day (10/06/2017) but message came at 05:32 pm (After 3.5 hrs.). More over that message was absolutely wrong (Without debit). I repeatedly applied the concerned axis bank (Rampurhat branch, birbhum) to get back the money but failed. At last i made a grievance to the nearest consumer forum (Suri, birbhum), the forum gave a proposal to the branch manager to refund the money (10000/-) to me as the bank was unable to submit cc footage and provided wrong message. The bank was aggried to refund the money to me before the forum at that moment. But till now he did not refund the money.in this way i have to harass physically and mentally for a long day. So please take a needful step to get back the money as early as possible. A lot of supporting documents are hereby enclosed for your kind cosideration.
                          Axis Bank customer support has been notified about the posted complaint.
                          Oct 24, 2017
                          Updated by Mojibor Rahaman
                          ATM FRAUD
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                            Y
                            from Asansol, West Bengal
                            Oct 24, 2017
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                            Address: Darjeeling, West Bengal

                            I have one home loan account with axis bank having its no. Ph[protected]. My due date for payment of instalment is 20th of every month. I deposited rs. 7000/- to my savings account no. [protected] on 20/09/2017 to transfer the same to my loan account. However, the money so deposited was not transferred to my loan account on that day. Instead it was transferred to my loan account on 21/09/2017 which resulted charges of rs. 732/- against me.
                            Kindly look into the matter.
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 24, 2017
                            Updated by [email protected]
                            I have become a victim of non-co-operation by the Bank employees in respect of the penal interest charging by the Bank every month against me.
                            Oct 24, 2017
                            Updated by [email protected]
                            I have a loan account with axis bank ltd. Having its account no. Ph[protected]. Due date of my instalment payment is 1st day of every month. I had deposited rs. 2, 830/- on 27/09/2017 with my loan account as the payment of my instalment for the month of october, 2017. However, the statement shows that rs. 2, 830/- is credited to my loan account only on 04/10/2017 and charged rs. 590/- as penal interest for late payment. At the front page of the statement an amount of rs. 650/- has been shown as other overdues. Despite of visiting the bank several times the bank official could explain the case to me.
                            I have become a victim of non co-operation of the bank officials since long time.in order to talk to the collection manager axis bank ltd., sevoke road, siliguri i visited his office on 28/07/2017, 13/09/2017, 20/09/2017 and 18/10/2017 but in all this occasions he was not in the office according to his subordinate officers.
                            In this way i am fed up with the unexplained charges put on me by the bank.
                            Kindly look into the matter.
                            Oct 24, 2017
                            Updated by [email protected]
                            Kindly arrange the charges imposed on me reversed in my credit
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                              R
                              ranjanrupak
                              from Gurgaon, Haryana
                              Oct 24, 2017
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                              call regarding credit card payment of someone else (other person)

                              Address: 496001

                              Dear sir/ ma'am,

                              Actually, i am receiving frequent call from the axis bank representative (Ms. Meenakshi) from the mobile no [protected]/ [protected], regarding credit card due payment, which is not mine but of some one else.

                              The madam, calls, threatening me and my wife for the payment. I am trying hard to convince her that the person to whom she is talking about has no any means with us but she is bluntly tells...
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                              suresh_eee
                              from Mumbai, Maharashtra
                              Oct 24, 2017
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                              Address: 486886

                              On 22/10/17 around 9 am, i went to axis atm at hindalco industries ltd (Bargawan) for with drawl through sbi atm card, during transaction the power was cut so that amount was not dispensed from machine but my amount deducted from my sbi account.
                              Pls take on priority and resolve the problem for refund to my money.

                              Regards,
                              B. Suresh,
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                R
                                rp dwivedi
                                from Delhi, Delhi
                                Oct 24, 2017
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                                Address: Satna, Madhya Pradesh

                                Dear team,
                                6314 rs. Deducted from my saving account during online payment to mpeb electricity bill, this transaction is failed during payment, deducted amount is not received in my account, then i make a complain by phone banking complain no. Is 3329499 and not a any action is taken by your team, then i visited to my home branch and make another complain, id is[protected] and given all supporting documents which they required, but till now my deducted amount is not received in my account, and your bank executive is not receiving call.
                                Please take necessary action either i will go to consumer forum.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Navin Ojha
                                  from Mumbai, Maharashtra
                                  Oct 24, 2017
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                                  Address: Ahmedabad, Gujarat, 380007

                                  Hello sir/madam
                                  My axis bank account no [protected]was my salary account in bhopal i was working in bhopal upto 2015 but since jan 2016 i am in ahmedabad in another firm hence my account is freeze now and having negative balance of 350 opprox.
                                  I want to settle my negative balance and active my account. Can i active my account online. Pl suggest. And how much charge will be applied on reactive the account
                                  Pl help me
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    shahezama
                                    from Bengaluru, Karnataka
                                    Oct 24, 2017
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                                    Hi,

                                    My self shahezama i got a call from axis bank agent by offering the axis personal loan i have submitted the document too long back now this agent are not responding to my call and.

                                    The name of the agent is kavya mobile number is -[protected]. Swathi — [protected].
                                    The personal how have come to my office to get the document even he is not taking my call-[protected]

                                    Seriously axis is the worst service provider.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      BAJRANGI singh
                                      from Noida, Uttar Pradesh
                                      Oct 24, 2017
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                                      I was transferred money in 7000 in bhim app 11 september but not credited in my account
                                      But debited in my axis account i was complain regarding this transaction my complain no is[protected]
                                      I was also send the statement o[censored]co bank copy
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Oct 24, 2017
                                      Updated by BAJRANGI singh
                                      Dear sir I was transferred money 7000 in 11 September 2017 but my account has dedicated but not credited in another account all ready complain regarding this transaction. My complain no[protected] I have also submitted in another account mini statement.
                                      2 Attachments
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