Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Feb 19, 2026
Complaints 13009
Resolved
6561
Unresolved
6448
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 406

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vinothbabu1982
from Chennai, Tamil Nadu
Oct 21, 2017
Report
Copy

Address: Chennai, Tamil Nadu, 600011

This is the third instance, my credit card outstanding amount rs.59575 is displayed incorrectly on my internet banking. The same incorrect amount was communicated to me from the customer care support. When i requested for a statement, it displayed the actual outstanding amount of rs.23274.

This is not an odd instance as it occurred 3 times in the last 6 months. I would like to close my credit card account with axis bank as it is not trustworthy.
Axis Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    C Ramaswamy Desai
    from Coimbatore, Tamil Nadu
    Oct 21, 2017
    Report
    Copy

    Dear sir
    I c. Ramaswamy desai having a saving bank account in your bank and my ac no [protected] at your axis bank kk nager branch trichy ifc utib0002695. On 6th sep 2017 i have purchased materials in reliance fresh shop located at k. K. Nagar, trichy. After purchase i have giving my axis bank visa card to settle the amount of bill. Since i am having two accounts in the bank one is savings and other one is current account. I have put the other card pin number. Which is wrong then i have put the correct number again. It was processing and cannot complete. The sales man told me that the card wrong and removed the card from machine. Then i have give him my icici card and paid the bills and settled the amount rs. 1350 and one bill of 1486. I have received alert from both the banks my axis bank account also debited rs.1350 and rs 1350 debited in my icici bank account. So there is a double payment is made. A photo shot of both the banks payment is enclosed here with i requested reliance fresh refund the amount in continuation to this complaint reliance fresh they have said the bill was not generated and the amount from axis bank was not received. A copy is enclosed. We have approached axis bank and a complaint was made. They informed me that the amount will revert back in 4 days time but until to day we have not received any communication from them and my money was not returned. Kindly refund my money rs. 1350 with immediate effect.
    Thanking you,
    Yours faithfully,
    C. Ramaswamy desai.
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      ashokreddy0618
      from Bengaluru, Karnataka
      Oct 21, 2017
      Report
      Copy

      Address: Bangalore, Karnataka, 560041

      Hello sir,

      I had disappointed about very bad service and she yashasvini working as customer help desk at jayanagar branch she purposefully delayed me to go to counter and she has not given token not given request form also and i waited for half day today 21/10/2017,

      I decided to close my all axis accounts and relationships

      Thank you
      Ashoka
      [protected]
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        anitha mv
        Oct 21, 2017
        Report
        Copy

        Hi,

        I did a transfer of 1, 80, 000 from my account to my dads central bank account number through imps and the transaction status is in suspect. Kindly help since it is an emergency. This is such an inconvenience. Imps is done for emergency cases and if this happens, it is not good. We will lose our trust in the company as a whole due to such inconveniences caused.

        Account number: [protected]

        Anitha
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          C
          Chinmay Sundar Dash
          from Kolkata, West Bengal
          Oct 20, 2017
          Report
          Copy

          Address: 756002

          My son's axis bank (Minor account) got debit frozen as he became major. This i came to know when the cheque given to a university bounced bank. Prior to this no intimation from axis bank regarding frozen account. I handed one set of application form minor to major duly signed properly. They sent this to home branch instead of sending axis bank ho and told me within 15 working days issue will be resolved. Issue did not resolve and situation forced me to visit home branch from my job place which is more than 1200 kms away from home branch. They told me the received form has been wrongly filled and again a new form to be filled on 27th sep at home branch. Again a new form was filled and we signed at appropriate places and submitted necessary proof documents. On 3rd october while contacting nearest axis branch at my place of job, the branch manager contacted my home branch and i came to know the form which was sent to axis ho from home branch had rejected due to wrongly mentioning the name of the applicant. No intimation to me regarding rejection. The form was filled by the customer care executive at home branch, still the form was rejected. It means he is uneducated towards his profession. Since then i am trying to contact the home branch over phone, but there is no response from them. Now i am feeling very much panic, because i have some good amount of money in the frozen account which i want very urgently to settle some bills.
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            Cristleena Didla
            from Hyderabad, Telangana
            Oct 20, 2017
            Report
            Copy

            Address: 500094

            Dear sir/madam,

            I cristleena didla have an account with jubliee hills axis bank with account number a/c [protected] has done a wrong imps to icici bank madhapur with account number[protected]. Imps reference #[protected].

            When contacted icici bank authorities at madhapur branch they asked for an official email from imps team of axis bank for reversal of the amount.
            Request the authorities to do the needful.
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anil57
              from Jabalpur, Madhya Pradesh
              Oct 20, 2017
              Report
              Copy

              Address: Jabalpur, Madhya Pradesh, 482001

              Hello my name is anil dahiya. I am from jabalpur pin code 482001. I am applying personal loan from axis bank jabalpur city branch. My personal loan was approved but my amount is not transferring to my account before 2 weeks. My application i'd is 7133797. Ifsc code of bank is utib0000128. Executive says daily to me today your money reach to your account. But it doesn't. I want to say to bank please immediately sent my money or give me my process ing fees and document back to me
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Gurtej Lyall
                from Jalandhar, Punjab
                Oct 20, 2017
                Report
                Copy

                Address: Jalandhar, Punjab

                I have my account in axis bank ladowali branch jalandhar, punjab. First of all staff is very rude. Not giving me explanation for not doing my transactions. They are not updating my account information. Secondly they take almost 15 days to open my account. They are really # kind of people and now from last 4 days they are not giving me account closure draft. Worse bank ever seen.
                Axis Bank customer support has been notified about the posted complaint.
                My account has been deducted rs 236 stating consolidated dp charges. please can you let me know details and why such charges are taken.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  B R ARORA
                  from Noida, Uttar Pradesh
                  Oct 20, 2017
                  Report
                  Copy

                  Address: New Delhi, Delhi

                  My id 43000620 a/c is with c r park new delhi branch
                  My nett banking is not working i cannotmake payment throgh nett bank,
                  Ihave tried to lodge complaint on phone banking but could not due to poor ohone bank. Telephone to branch no bodypickup telephone lodged complaint on grivence cellandbeing shareholder complaint to shareholder grivence no proper action matter referred by nodel branch to home branch and visted home branch and other branch but no action
                  Bank is wastimg money on phone bank which is useless not servinf any purpose.
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear sir
                  575 Rs always deducting from account in each month nearly around 4000 Rs has be deducted please clarify otherwise I will sue an appeal in consumer forum
                  Sir,
                  I have made a transaction by Axis Pay UPI App on 13.10.2017 amount Rs. 6000/- vide transaction no.[protected], but the amount deducted from my account but not credited in my SBI account till Now.I need the money urgently. plz take action for refund.
                  I had cancelled a flight booked earlier and the website returned the amount but the same has not been credited to my account by Axis Bank. This happens every time with Axis Bank. Until I lodge a complain to get a refund my money, they take no action and keep the same with them. In case I forget, the money is theirs.
                  Helpful
                  Found this helpful?
                  3 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    javedfraaz
                    from Ranaghat, West Bengal
                    Oct 20, 2017
                    Report
                    Copy

                    Address: Kolkata, West Bengal, 700016

                    With respect to reference id[protected], my imps is under "suspect" for no reason at all.

                    Amount has been debited from my account but not credited to my clearing agent's account.

                    I want the money to be transferred to my clearing agent as soon as possible without this useless harassment from axis bank.

                    Please do the needful and treat this as urgent.

                    Thanks and regards,
                    J. F. Enterprise
                    Current account no. [protected]
                    Axis bank
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      damamvishnu
                      from Anand, Gujarat
                      Oct 20, 2017
                      Report
                      Copy

                      Had applied for shares in recent ipo of "prataap stocks ltd" through my asba account no. [protected] application /blocked amount rs.14, 060/-
                      Amount blocked by branch on[protected]
                      My above account is in your vazirabad bustand, branch, district nanded. Mh..
                      As above ipo have completed all procedure like allotment of shares/refund/listing of shares etc. I have not been allotted any shares of above ipo and my application money is still outstanding in my above account.
                      Above asba blocked amount rs. 14060/- is still blocked i. E. Lien marked in above account for above amount. Lien on account is still existing for above application money. Kindly unlien/unblock the above amount in my account.
                      My share application no.8119794 dated[protected]
                      I kindly request you to unblock/unlien my above application money, as i have not allotted any shares in above ipo.
                      Kindly look into the matter. And advice your branch to release lien in my above account as early as possible.
                      Vishnu damam
                      Saving a/c:[protected]
                      Naned branch.
                      Axis Bank customer support has been notified about the posted complaint.
                      Today afternoon around 1:15 axis bank ATM in gokhale nagar, pune withdrawn wrong amount.
                      debit sms is Rs.2500.00 was withdrawn using your HDFC Bank Card ending 5582 on[protected]:13:11:24 at +MAIN ROAD BEHIND POST. Avl bal: Rs.2021.58

                      mobile: [protected]

                      ATM is in gokhale nagar pune.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        Vamsi Bhogi
                        from Chennai, Tamil Nadu
                        Oct 20, 2017
                        Report
                        Copy

                        I have made imps transaction today (14th oct 2017) for the amount rs.730 from my axis account to beneficiary account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                        Counting it as one more worst experience with axis bank.
                        I contacted axis bank customer care, but no use.

                        Transaction no:[protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sheetaldeshmukh1717
                          from Mumbai, Maharashtra
                          Oct 19, 2017
                          Report
                          Copy

                          Dear sir/madam,
                          Request your help here, my wife was not feel well since 3 days and she did not reported to job ie she is working in axis bank, airoli branch. Her reporting manager is harrassing to her due to taken sick leave and talked to her very bad mannerly. Please do the needful action on him his name is mr. Chandrashekhar tiwari and mr. Zaidi. I want your help please help here.
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            V
                            Varaprasad85
                            from Hyderabad, Telangana
                            Oct 19, 2017
                            Report
                            Copy

                            Address: 520015
                            Website: Axisbank

                            44000 strucked in axis bank cdm machine first time inserted 20.. 2000 notes 2nd step selected add money and inserted 2 more 2000 denominations.. Door closed and received reciept as time lapse and transaction unsuccessful.. And cdm machine door does not opened.. Complined to security guard who was there on duty but no complaint register available there.. Went to bank it was holiday on the eve of diwali.. No customer care is not available. Kindly look into the issue and refund the money back to my account.. Cdm machine number... T3rhi41301.
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Narendra Singh Sengar
                              from Indore, Madhya Pradesh
                              Oct 19, 2017
                              Report
                              Copy

                              Respected person,
                              I have to inform you, that i was applied for personal loan. -7095200 dt 26/09/2017 in your bank in nagda branch but they rejected due to not meeting the general banking guidelines according to them. I would like to inform you that they are not inform me for such kind of meeting. I received decline latter today then how can i attend that meeting. Due to this unconsciousness of your bank i have faced many problems due to this. That's because my personal work remained incomplete. Due to no response from you, i was given the state bank of india that same application and they accept it within 3 days. Your bank disappointed me.
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gomathi13
                                from Pathankot, Punjab
                                Oct 19, 2017
                                Report
                                Copy

                                Address: 638001

                                Hi today (19/10/2017) time around 2 pm

                                Bank: axis bank

                                Account number: [protected]

                                Branch : gandiji road, erode

                                Branch code: 002146

                                Today i faced serious thing in your bank regarding the service oriented the issue was the bank officer said their was miss match in sign so cant able to withdrawn the amount. I asked for the memo for miss match sign. For this they treated me very badly worst serive. Then i move back to the head office with the same cheque they said it was right sign and i withdraw my money.
                                And again i came back to gandji road and i told no issiue in sign.. They simply
                                Said better you close your bank account. This is the response they given in the bank. Kindly take a serious action against them for this issue. Otherwise your loose your dignity of your bank...
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mithun Ph
                                  from Karnal, Haryana
                                  Oct 19, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Dear team,
                                  I have made imps transaction on 17th oct 2017 for the amount rs.8000 from my axis account to canara account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

                                  Account no: [protected]
                                  Transaction reference id :[protected]
                                  Transaction date: 17/10/2017
                                  Oct 21, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Oct 21, 2017
                                  Updated by Mithun Ph
                                  Resolved
                                  Thanks for resolving the issue
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    arunkrishna3
                                    from Kodungallur, Kerala
                                    Oct 19, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Sir,
                                    A friend of mine had transferred rs. 501 via. Google tez to me. Even though the application says that payment was succeeded, i havent received the money in my bank account.

                                    Almost three days have gone by and still there is no sign of the cash sent. Kindly do the needful and resolve this issue.

                                    Upi id :[protected]
                                    Google trans id :cicaglck4b-iia

                                    Sender :[protected]@okhdfcbank
                                    Receiver :[protected]@okaxis
                                    Oct 19, 2017
                                    Complaint marked as Resolved 
                                    Got credited.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      Litu1234
                                      from Jamshedpur, Jharkhand
                                      Oct 19, 2017
                                      Report
                                      Copy

                                      Address: Begusarai, Bihar, 851127

                                      Sir
                                      While payment of iciciprudential life insurance co through axisbank gateway. My account no [protected] debited r's 10226 on 30 september 17whereas my
                                      Policy no 17048039 is not being paid sinc
                                      I request u to take necessary step as soon as possible otherwise iwill take help of ambudsman and law. Now i want these three companies iciciprudential life. Axisbank. Ucobank bhadrak odisha should come up in line to make my problem solv
                                      Himansu sekhar rout
                                      [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pawaskarsc
                                        from Mumbai, Maharashtra
                                        Oct 18, 2017
                                        Report
                                        Copy

                                        Address: Thane, Maharashtra, 400601
                                        Website: Axis bank.co.in

                                        Dear sir, today while purchasing online my account has been deducted the amount twice though the message clearly says that the transaction is failed.
                                        Therefore you are requested to check and transfer the amount of rs. 399/- to my account as early as possible.
                                        Name: shirish pawaskar
                                        Account no. - [protected].

                                        Thanks & regards
                                        Shirish pawaskar
                                        [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit