Axis Bank Complaints & Reviews

Hi all.
My self deepak sharma, i am account holder of your bank axis bank, my account number is - [protected]. I had done payment for online recharge for paytm trough online worth rs. 199/- amount deduct from my account but payment not done. Still i am waiting for refund but till date no getting any responce or also refund.
Payment date - 07th/oct/2017.
Amount - 199/-
Transaction details - ecom pur/Www.Airtel.In/Mumbai/071017/03:28.
Please refund as soon as possible.
I want my amount refund back as soon as possible.
Regards
Deepak sharma
[protected]

My self from aditya engineers holding current account in ghatlodia branch - axis bank 1335 is branch code - ahmedabad gujarat
This is with reference to difficulties faced in fast few months few of them are listed below

1. Unavailability of cash in bank upto almost 12pm morning... No proper action taken by bank for arranging cash to come earlier or raising a request for same at least during festival days

2. As govt has approved saturday sunday holiday, on monday there is huge rush in bank but only one cashier is available, which fails for smooth operations

3. Holding account in ghatlodia branch since 3 years, i have observed that staff keeps on rotating which is good but again they are replaced by newly appointed staff, who merely have idea about computer software or pass book printing or ppf account statements...

4. For every team, smooth service and operations, branch head and operation head must be good...in ghatlodia branch previous branch operation head was mr nayan but again now replaced by lady ms hiral (Not sure with name) is totally rude and not trained to deal with customer, she is always loud and answer to any of our questions are weird and rude which is totally not acceptable

I have my ppf account with ghatlodia branch but till date ghatlodia branch staff are not trained or aware to get the statement of my account even once a year... Everytime officer say we have to send this request to vastrapur branch as it is our main branch... I finally approached vastrapur branch for same, the answer from department was we cannot open your account or statement over here as it is openend in 1335 ghatlodia brach...

Have few accounts with axis bank in ghatlodia branch named

1. Aditya engineers
2. Manthan patel
And 2 more accounts

Summary or request to taken actions at earliest

1. Need new or second trained cashier, total 2 cash windows as this is bank is over crowded

2. Replacing of operation head (Lady) with new eligible person who knows all process and know how to deal with customer and also can maintain relations with clients

3. Arrangements of cash from chest earlier around 10am morning so that we can withdrawal our own money whenever we want...

4. Training to staff for ppf statements and process

Overall services this days is getting worst... Any of your representatives can come. Over surprise inspection and take random survey at branch... Ask customer... Every second customer is unhappy with axis bank services and mainly branch operation head

Myself harikishan rajak
My account number. [protected]
Mobile no. [protected]
Sir mere account se 3000 rupe nikal liye hai kisi ne dhokhe see mene kisi ko bhi apni details send nahi ki hai or nahi mere pass koi call ya sms aaya jab me aaj atm se paise nikal ne gaya to jitne mene rupe nikale utne nahi the atm pr 23/10/2017
3000 dr ecom
Sir mene abhi atm card block kra diya hai please help me be humble request you

Dear sir,
I have the current account in our axis bank as a m/s. Krishna enterprises c/a number is as — [protected] at thermax chowk sambhajinagar, chinchwad, pune maharastra pin - 411019.
I have seen that each and every month there is deduction of certain amount but there is not mentioned the reason for deduction for the same. The deduction amount is @ rs.2000/- to rs. 3000/- plus service tax.
So many times i have visited the home branch for getting the clarification but they do not have any idea about the deduction. I am not getting proper response from home branch. I have also contacted to customer care and lodged a so many complaints but i have not received any feedback.
Now i am sending this mail for getting me the solutions. Last month i have observed that ecs bounce charges @rs. 1750/- deducted from my account. Actually there is no any ecs is running on my account.

Pls give me the proper solution and refund all my amount which you have deducted all total amount. If i have not received feedback or reply or any call from you. Then we have complaint to higher authority. Or i have contact any legal or consumer court.
From home branch they are not guiding and explaining any thing to us.
I am awaiting your reply.

Axis bank, most uncourteously, has today oct 21, 2017 has sent me an sms for linking aadhar with a rider of a govt. Directive that it block access to my account.in spite of handing over at nine months before where they failed to give me any receipt, i was sent a sms requesting my aadhar number which i had smsed to them. But today the bank again sends me request with governmetn directive of once agains asking me to connect my aadhaar. I am left wondering

Hi,
I took home loan in axis bank 6 years ago,
I have very good pay record. Now i required topup loan from axis bank, but bank offcials saying topup not feasible as it is gramapanchayat.
Now my question is, if it is gramapanchayat then ealier loan is granted and why presently not giving.
At the same area gramapanchayat axis bank branch also located. Home you understand my problem., what is the solution for my problem

Regd

This is the third instance, my credit card outstanding amount rs.59575 is displayed incorrectly on my internet banking. The same incorrect amount was communicated to me from the customer care support. When i requested for a statement, it displayed the actual outstanding amount of rs.23274.

This is not an odd instance as it occurred 3 times in the last 6 months. I would like to close my credit card account with axis bank as it is not trustworthy.

Dear sir
I c. Ramaswamy desai having a saving bank account in your bank and my ac no [protected] at your axis bank kk nager branch trichy ifc utib0002695. On 6th sep 2017 i have purchased materials in reliance fresh shop located at k. K. Nagar, trichy. After purchase i have giving my axis bank visa card to settle the amount of bill. Since i am having two accounts in the bank one is savings and other one is current account. I have put the other card pin number. Which is wrong then i have put the correct number again. It was processing and cannot complete. The sales man told me that the card wrong and removed the card from machine. Then i have give him my icici card and paid the bills and settled the amount rs. 1350 and one bill of 1486. I have received alert from both the banks my axis bank account also debited rs.1350 and rs 1350 debited in my icici bank account. So there is a double payment is made. A photo shot of both the banks payment is enclosed here with i requested reliance fresh refund the amount in continuation to this complaint reliance fresh they have said the bill was not generated and the amount from axis bank was not received. A copy is enclosed. We have approached axis bank and a complaint was made. They informed me that the amount will revert back in 4 days time but until to day we have not received any communication from them and my money was not returned. Kindly refund my money rs. 1350 with immediate effect.
Thanking you,
Yours faithfully,
C. Ramaswamy desai.

Hello sir,

I had disappointed about very bad service and she yashasvini working as customer help desk at jayanagar branch she purposefully delayed me to go to counter and she has not given token not given request form also and i waited for half day today 21/10/2017,

I decided to close my all axis accounts and relationships

Thank you
Ashoka
[protected]

Hi,

I did a transfer of 1, 80, 000 from my account to my dads central bank account number through imps and the transaction status is in suspect. Kindly help since it is an emergency. This is such an inconvenience. Imps is done for emergency cases and if this happens, it is not good. We will lose our trust in the company as a whole due to such inconveniences caused.

Account number: [protected]

Anitha

My son's axis bank (Minor account) got debit frozen as he became major. This i came to know when the cheque given to a university bounced bank. Prior to this no intimation from axis bank regarding frozen account. I handed one set of application form minor to major duly signed properly. They sent this to home branch instead of sending axis bank ho and told me within 15 working days issue will be resolved. Issue did not resolve and situation forced me to visit home branch from my job place which is more than 1200 kms away from home branch. They told me the received form has been wrongly filled and again a new form to be filled on 27th sep at home branch. Again a new form was filled and we signed at appropriate places and submitted necessary proof documents. On 3rd october while contacting nearest axis branch at my place of job, the branch manager contacted my home branch and i came to know the form which was sent to axis ho from home branch had rejected due to wrongly mentioning the name of the applicant. No intimation to me regarding rejection. The form was filled by the customer care executive at home branch, still the form was rejected. It means he is uneducated towards his profession. Since then i am trying to contact the home branch over phone, but there is no response from them. Now i am feeling very much panic, because i have some good amount of money in the frozen account which i want very urgently to settle some bills.

Dear sir/madam,

I cristleena didla have an account with jubliee hills axis bank with account number a/c [protected] has done a wrong imps to icici bank madhapur with account number[protected]. Imps reference #[protected].

When contacted icici bank authorities at madhapur branch they asked for an official email from imps team of axis bank for reversal of the amount.
Request the authorities to do the needful.

Hello my name is anil dahiya. I am from jabalpur pin code 482001. I am applying personal loan from axis bank jabalpur city branch. My personal loan was approved but my amount is not transferring to my account before 2 weeks. My application i'd is 7133797. Ifsc code of bank is utib0000128. Executive says daily to me today your money reach to your account. But it doesn't. I want to say to bank please immediately sent my money or give me my process ing fees and document back to me

I have my account in axis bank ladowali branch jalandhar, punjab. First of all staff is very rude. Not giving me explanation for not doing my transactions. They are not updating my account information. Secondly they take almost 15 days to open my account. They are really # kind of people and now from last 4 days they are not giving me account closure draft. Worse bank ever seen.

My id 43000620 a/c is with c r park new delhi branch
My nett banking is not working i cannotmake payment throgh nett bank,
Ihave tried to lodge complaint on phone banking but could not due to poor ohone bank. Telephone to branch no bodypickup telephone lodged complaint on grivence cellandbeing shareholder complaint to shareholder grivence no proper action matter referred by nodel branch to home branch and visted home branch and other branch but no action
Bank is wastimg money on phone bank which is useless not servinf any purpose.

With respect to reference id[protected], my imps is under "suspect" for no reason at all.

Amount has been debited from my account but not credited to my clearing agent's account.

I want the money to be transferred to my clearing agent as soon as possible without this useless harassment from axis bank.

Please do the needful and treat this as urgent.

Thanks and regards,
J. F. Enterprise
Current account no. [protected]
Axis bank

Had applied for shares in recent ipo of "prataap stocks ltd" through my asba account no. [protected] application /blocked amount rs.14, 060/-
Amount blocked by branch on[protected]
My above account is in your vazirabad bustand, branch, district nanded. Mh..
As above ipo have completed all procedure like allotment of shares/refund/listing of shares etc. I have not been allotted any shares of above ipo and my application money is still outstanding in my above account.
Above asba blocked amount rs. 14060/- is still blocked i. E. Lien marked in above account for above amount. Lien on account is still existing for above application money. Kindly unlien/unblock the above amount in my account.
My share application no.8119794 dated[protected]
I kindly request you to unblock/unlien my above application money, as i have not allotted any shares in above ipo.
Kindly look into the matter. And advice your branch to release lien in my above account as early as possible.
Vishnu damam
Saving a/c:[protected]
Naned branch.

I have made imps transaction today (14th oct 2017) for the amount rs.730 from my axis account to beneficiary account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
Counting it as one more worst experience with axis bank.
I contacted axis bank customer care, but no use.

Transaction no:[protected]

Dear sir/madam,
Request your help here, my wife was not feel well since 3 days and she did not reported to job ie she is working in axis bank, airoli branch. Her reporting manager is harrassing to her due to taken sick leave and talked to her very bad mannerly. Please do the needful action on him his name is mr. Chandrashekhar tiwari and mr. Zaidi. I want your help please help here.

44000 strucked in axis bank cdm machine first time inserted 20.. 2000 notes 2nd step selected add money and inserted 2 more 2000 denominations.. Door closed and received reciept as time lapse and transaction unsuccessful.. And cdm machine door does not opened.. Complined to security guard who was there on duty but no complaint register available there.. Went to bank it was holiday on the eve of diwali.. No customer care is not available. Kindly look into the issue and refund the money back to my account.. Cdm machine number... T3rhi41301.