Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
Resolved
6562
Unresolved
6451
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 407

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mithun Ph
from Karnal, Haryana
Oct 19, 2017
Resolved
Report
Copy
Resolved

Dear team,
I have made imps transaction on 17th oct 2017 for the amount rs.8000 from my axis account to canara account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

Account no: [protected]
Transaction reference id :[protected]
Transaction date: 17/10/2017
Oct 21, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Oct 21, 2017
Updated by Mithun Ph
Resolved
Thanks for resolving the issue
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    arunkrishna3
    from Kodungallur, Kerala
    Oct 19, 2017
    Resolved
    Report
    Copy
    Resolved

    Sir,
    A friend of mine had transferred rs. 501 via. Google tez to me. Even though the application says that payment was succeeded, i havent received the money in my bank account.

    Almost three days have gone by and still there is no sign of the cash sent. Kindly do the needful and resolve this issue.

    Upi id :[protected]
    Google trans id :cicaglck4b-iia

    Sender :[protected]@okhdfcbank
    Receiver :[protected]@okaxis
    Oct 19, 2017
    Complaint marked as Resolved 
    Got credited.
    Axis Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      L
      Litu1234
      from Jamshedpur, Jharkhand
      Oct 19, 2017
      Report
      Copy

      Address: Begusarai, Bihar, 851127

      Sir
      While payment of iciciprudential life insurance co through axisbank gateway. My account no [protected] debited r's 10226 on 30 september 17whereas my
      Policy no 17048039 is not being paid sinc
      I request u to take necessary step as soon as possible otherwise iwill take help of ambudsman and law. Now i want these three companies iciciprudential life. Axisbank. Ucobank bhadrak odisha should come up in line to make my problem solv
      Himansu sekhar rout
      [protected]
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pawaskarsc
        from Mumbai, Maharashtra
        Oct 18, 2017
        Report
        Copy

        Address: Thane, Maharashtra, 400601
        Website: Axis bank.co.in

        Dear sir, today while purchasing online my account has been deducted the amount twice though the message clearly says that the transaction is failed.
        Therefore you are requested to check and transfer the amount of rs. 399/- to my account as early as possible.
        Name: shirish pawaskar
        Account no. - [protected].

        Thanks & regards
        Shirish pawaskar
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shweta Varun Verma
          from Delhi, Delhi
          Oct 18, 2017
          Report
          Copy

          Address: New Delhi, Delhi, 110018

          Hi,
          myself shweta gera from delhi, i have a salary account with axis bank.
          i have been cheated by axis bank payments departments as they have made equal installments for 5 months for my credit card after paying in 4 months my card get activated and then also after the whole satellement i was getting a minimum balance of 113000/- due on my credit cards and after continuing calling to customer care and mailing to axisbank customer care e mail id i havent get any response and on 18th october my saving bank act has been frezzed and all the ammount has been deducted from my acoount.

          i dont knew where to go further
          kindly suggest ...
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Abhijit Das(tipu)
            from Kolkata, West Bengal
            Oct 18, 2017
            Report
            Copy

            Address: Chennai, Tamil Nadu

            I want to discontinue my credit card. No-* * * 9017. And i have done the procedures to cancel it. But still the axis bank is replacing my card with new ones and not cancelling my credit card..
            Please do the needful as early as possible.. I am very disturbed because of this issue... I just want my credit card to be cancelled as early as possible...
            Axis Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Anshuman Vrn
              from Bengaluru, Karnataka
              Oct 18, 2017
              Report
              Copy

              Hi,
              I was booking a train ticket on irctc website and an amount of rs.1321.80 got debited (Paid by upi) from my account but the transaction failed. The ticket wasn't generated/booked. I request for refund. The details are below:

              Transaction id :[protected]
              Date : 16th october 2017
              Time: 14:42:09
              Remarks : [protected]

              Thanks,
              Anshuman
              Axis Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rehmaan H
                from Bengaluru, Karnataka
                Oct 18, 2017
                Report
                Copy

                Address: 560022

                I bought buzz credit card recently nd i see a new charge is on my card called ecpp charge for 1649 n why shud i pay for it. When did not opt for it why they charge n i called ecpp assistance and asked to remove the charges n they say its from axis although axis says call ecpp going all thru this headacge there is new charge for debit interestwhen i already paid my bills on time. Why i should i pay them when im already paying there money
                Axis Bank customer support has been notified about the posted complaint.
                Dear Customer,

                Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                Regards,
                CPP Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rvpatel1
                  from Thasra, Gujarat
                  Oct 18, 2017
                  Report
                  Copy

                  Address: Junagadh, Gujarat, 362001

                  Respected sir,

                  I have current account at your bank, my current account number is a/c no. [protected]. I am opening current account in your bank with zero balance and after that your bank cut charge for balance maintain without inform me, the charge your bank cut is about 44938 rupees and after that i credited 200000 at your bank at that time your bank cut my balance about 35000 rupees. Please do further procedure for recover my balance..

                  My contact number is [protected] please inform me what to do for this.
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Archana Purty
                    from Bengaluru, Karnataka
                    Oct 18, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Bangalore, Karnataka

                    Dear axis bank

                    I'm writing this ungratified note to convey that i never had a good experience with your bank.
                    Again i am very unsatisfied with your service. It's been more than a month, my salary account got registered on 11.09.17 and has not been activated yet. Reason for which is my earlier account is not closed. For which application has been submitted as per my knowledge by bank staff (Mr. Sampath kumar, mob. - [protected]) with whom i'm doing follow up daily but there is no outcome. Complaint was done on 9.10.17 and it's not yet resolved. I am surprised with such a slow process of renowned private bank, and such carelessness towards own customers.

                    I hope a quick action will be taken to resolve my problem. When people are receiving diwali bonus, axis bank has kept hold on my salary due to being unresponsive, which has brought difficulty to fulfill my basic necessities.

                    With a hope to get good experience as a customer i am enclosing my account details which needs to be activated as sooner as possible.

                    Insta kit no. 350455
                    Customer id :[protected]
                    A/c no. [protected]
                    Branch - marathahalli
                    Application no. [protected]
                    Oct 30, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      HimanshuSharma09
                      from Delhi, Delhi
                      Oct 17, 2017
                      Report
                      Copy

                      I himanshu sharma (Account number [protected]) opened an account in axis bank in branch mandawa (Dist.- jhunjhunu rajasthan) before almost a month and still i am not able to transact, neither online nor from atm and when i try to contact my branch person they are behaving like they even dont know whether i am their customer or what.
                      The branch person mr umesh (Contact number -[protected]) opened my account and promised me about my account to be functioned fully within 3 days and now when i call him he just ignores me and dont even pick up the call.
                      The whole branch have every person this irresponsible and inexperienced as they even dont know how to correct this problem.
                      They just say "we'll look" but does nothing.
                      So i would like to replace that staff with a experienced and good behaviour people so that we, customers feel safe to use axis bank's services.
                      And i would request you to immediately take a strict action against mr umesh.
                      Otherwise we would have to transfer our account to any other bank very soon.
                      Axis Bank customer support has been notified about the posted complaint.
                      Do not login this Session Expired.Please solve this problam
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        shekhar kuhile
                        from Bhanpuri, Chhattisgarh
                        Oct 17, 2017
                        Report
                        Copy

                        Address: Nashik, Maharashtra, 422001
                        Website: credit card recovery offcer

                        Dear.
                        My name is shekhar kuhile. Am using our bank salary account. But i don't have any cc card but ur recovery office calling me and using bad word to remember payment.
                        Below contact nbr sending messages and call using very bad word to me.
                        Name o[censored] r person is kunal
                        [protected].
                        And plz give feedback my c
                        Ontact number [protected].

                        Shekhar kuhile
                        [protected]@hotmail.com
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Abdul Nazeer Karim Saheb
                          Oct 17, 2017
                          Report
                          Copy

                          Address: Udupi, Karnataka, 576101
                          Website: GOOGLE

                          I have appied take over my existing loan from synidicate bank and i provided all doucments to axis bank now they rejected my application because of irregular payment to syndicate bank
                          I am now getting good salary in saudi arabia and i am assure you i will pay instalement without delay

                          Kindly approve my application and take over my home loan from sydicate bank and top up as well
                          Axis Bank customer support has been notified about the posted complaint.
                          Oct 17, 2017
                          Updated by Abdul Nazeer Karim Saheb
                          I have applied take over my existing loan from syndicate bank and i provided all documents to axis bank now they rejected my application because of irregular payment to syndicate bank
                          I am working in Saudi arabia . 2 years before I have been more loans due to my sister marriage and now
                          i am now getting good salary in Saudi Arabia and i am assure you i will pay installment without delay

                          kindly approve my application and take over my home loan from syndicate bank and top up as well
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Surbhi Kumar
                            from Bengaluru, Karnataka
                            Oct 17, 2017
                            Report
                            Copy

                            Address: 800020
                            Website: axisbank.com

                            There has been an unauthorized/incorrect transaction of rs. 50, 000 from my axis bank savings account on 9th october, 2017.
                            I received a mobile notification on 9th october, that my account no. 00xxxx has been debited by rs. 50, 000; this amount was supposedly transferred to max life insurance company. I had not initiated this transfer request.

                            I immediately went to the axis bank branch on 9th oct, patna and contacted mr. Ashish kumar, who assured me that this was due to some error and the amount will be credited back within 5 to 7 working days. It's been 7 working days today and when i contacted him today, he was not sure how much more time this will take.

                            Account type: savings account

                            This is a sheer negligence and i request you to look into this and take immediate action.

                            How can there be such an error? Could i please get my amount credited asap
                            Axis Bank customer support has been notified about the posted complaint.
                            On the date of 11.10.2017 i have paid amount of 120 Rs/- as my test fees for HPSSC. the payment couldn't received due to network problem but it has been debited from my account. please check and resolve the problem.
                            thank you
                            regards,
                            Brij Lal
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              A87
                              from Noida, Uttar Pradesh
                              Oct 17, 2017
                              Report
                              Copy

                              Address: Uttar Dinajpur, West Bengal, 733134

                              Being a priority and premium customer of your bank which was a biggest mistake of my life the branch manager of your axisbank raiganj branch have misbehaved and shown a pessimistic attitude and unsupportive response against my cyber crime matter and said us to close the account by filling the closing account form.

                              I request you to take a strict action towards the manager for the betterment of your bank and satisfaction of customer
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                vishwajeetkumar95
                                from Delhi, Delhi
                                Oct 17, 2017
                                Report
                                Copy

                                Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

                                Dear all,

                                I would like to inform you that i have transferred 5400 rs to bank of baroda bank account on 16/10/2017 around 10:00 am using imps. Amount got deducted from my account but not credited to beneficiary account. They need the money on argent basis but this happend with us.

                                So please give your kind attention to mentioned issue and try to resolve it as soon as possible. Following are my details.

                                Transaction ref id[protected]
                                Axis bank a/c no - [protected]
                                Bank of baroda a/c no - [protected]
                                Contact no - [protected]

                                Thank you.
                                Axis Bank customer support has been notified about the posted complaint.
                                I am not using d.mat account since from the date of opening. my savings bank account is being debited every year regularly towards consolidated dp charges/ AMC for Rs. 747.50, eventhough iam not using. At the time of opening of D.Mat account, it was told that no charges will be levied for this account, as this is free for salary acccount.
                                Dear sir,
                                मेरा सेविंग्स खाता no [protected] जो कि एक्सिस बैंक इंदौर में अन्नपूर्णा ब्रांच में है । मैने अपना खाता बंद करने हेतु 21/09/17 को बैंक में आवेदन किया था, परन्तु मेरा खाता अभी तक बैंक ने अभी तक बंद नही किया है ।
                                आपसे निवेदन ह, की इस बारे में बैंक से आप जानकारी ले कि मेरा खाता अभी तक क्यों नही बन्द हुआ।
                                Dear Sir,

                                I have transferred an amount of Rs.1000/- on 25th September.2017 to the account no.[protected], INB by mistake. Actually I wanted to send to other account.

                                Actually the account to which I have transferred might be noted by me wrong.

                                Can you help me to recover the amount which I have transferred?
                                Helpful
                                Found this helpful?
                                3 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  surjyak
                                  from Pune, Maharashtra
                                  Oct 17, 2017
                                  Report
                                  Copy

                                  Hi,
                                  I have moved to pune recently and wants to open a reimbursement account for wipro limited. I have spoken to different managers but no one seems to be helping. I have also visited hinjewadi branch and spoken to abhijit but not helpful at all.

                                  I don't know how they can be so unhelpful.

                                  The person i have spoken to are priyan, srikant and jay sharma from hinjewadi location. I have still waiting for a reply from them but seems to be unhelpful.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dear sir,
                                  my name is manoj sawant d.O.B. Is 30.04.1977
                                  please let me know the status of my credit card application . Till now i have received only
                                  my reference number. My reference number is 7074821

                                  expected the information as soon as possible...

                                  Regards,
                                  manoj sawant
                                  mobile- [protected]
                                  mail - [protected]@gmail.Com
                                  My account - [protected] every month Rs 250 without clarify reason. I have very poor experience in customer service which not customer friendly

                                  Regards,
                                  K L Prajapati
                                  Mob- +91 [protected]
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Veniprasanna T
                                    from Delhi, Delhi
                                    Oct 17, 2017
                                    Report
                                    Copy

                                    Address: 560075
                                    Website: www.axisbank.com

                                    My self veniprasanna and i had salary account with axis bank but my salary account was shifted to hdfc from january 2017 but even though i was doing transaction in axis bank and the account number is [protected], koramangala branch, bangalore. From last few months i was not able to transfer any amount to that account and it went to negative balance.

                                    Please can you resolve the issue so that i can continue with that account to make payments of my credit card and other stuff.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Oct 09, 2017
                                    morsingh's response
                                    cheque book request not received
                                    Dear Sir,

                                    Already i am registered in complaint but this authority is not given answer and told u that your request is closed. But our specification and our answer in why closing my request. I also complaint in RBI. PLS check my request and solve my problem is fast.
                                    Thank u
                                    Dear sir/madam
                                    i am mor singh rajput our account your Dewas branch, i am any time visit your branch but your branch employee cheque book request not received and your branch misbehave .all time . i am valuable customer your bank but not support your branch staff .
                                    kindly see the issue, resolve and revert to us.

                                    Thanking you
                                    Hi,

                                    I Forgot my Login ID, my account number is [protected]
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      K
                                      K S Rana
                                      from Kolkata, West Bengal
                                      Oct 17, 2017
                                      Report
                                      Copy

                                      Address: Kolkata, West Bengal, 700001

                                      Dear sir / madam,

                                      This is to inform you that, i paid my emi of rs. 8, 800/- for the month of october'2017 before due date i. E. 26.09.2017 but as per account statement said amount adjusted in my principal amount. I write several time to [protected]@axisbank.co.in but i do not receive any from their end. And several time call me to deposit your emi.

                                      Therefore you are request please the above said amount treat as my emi for the month for the month of october'2017.

                                      Regards.

                                      Kundan singh rana
                                      A/c no - ppr[protected]
                                      Mobile no - [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Oct 17, 2017
                                      Updated by K S Rana
                                      Dear Sir / Madam,

                                      This is to inform you that, I paid my EMI of Rs. 8, 800/- for the month of October'2017 before due date i.e. 26.09.2017 but as per account statement said amount adjusted in my Principal amount. I write several time to [protected]@axisbank.co.in but I do not receive any from their end. and several time call me to deposit your EMI.

                                      Therefore you are request please the above said amount treat as my EMI for the month for the month of October'2017.

                                      Regards.

                                      Kundan Singh Rana
                                      A/c No - PPR[protected]
                                      Mobile No - [protected]
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Ashok Arnav.mishra09
                                        from Murwara, Madhya Pradesh
                                        Oct 17, 2017
                                        Report
                                        Copy

                                        My name is suman bala mishra, i have a saving account in your bank, i want a debit card (Atm), which i have perused during the opening of bank account. Now i want an atm card for which i contacted to my nearest branch in jagdalpur in chhattisgarh, but i have not got any support from that branch, simentenously i have checked in net banking for application of atm card, their also i have not got any link.
                                        Kindly look into it for issuing an atm card.
                                        My login i. D:[protected]
                                        Regards.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        I apply for credit card before 1 and half month but still i does not recieve my credit card either it is delivery foult or any other..please do concern on that..
                                        Today I have do the transaction.. I have came the Message that has been debited your money.. But I didn't get money from the ATM.. So what to do now.. And also there is no one security guard to tell this.. At this situation what can I do.. Wait until my money come out from ATM.. Tell me the solution now
                                        Sir my irctc transaction fail but not refund my money my account, my account [protected] goibibo train ticket booking fail date 17/09/2017 bank refresh nob [protected], [protected], [protected] this three transaction fail but not refund please check
                                        I have an account in axis bank my account number is [protected] MOHAMMED ANNIS.I . I have done remittance transaction into axis account [protected] on 4th October 2017 Rs- 1770 /- still the amount is not credited check and resolve as soon as possible.
                                        Helpful
                                        Found this helpful?
                                        4 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit