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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 407

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N
Narendra Singh Sengar
from Indore, Madhya Pradesh
Oct 19, 2017
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Respected person,
I have to inform you, that i was applied for personal loan. -7095200 dt 26/09/2017 in your bank in nagda branch but they rejected due to not meeting the general banking guidelines according to them. I would like to inform you that they are not inform me for such kind of meeting. I received decline latter today then how can i attend that meeting. Due to this unconsciousness of your bank i have faced many problems due to this. That's because my personal work remained incomplete. Due to no response from you, i was given the state bank of india that same application and they accept it within 3 days. Your bank disappointed me.
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    gomathi13
    from Pathankot, Punjab
    Oct 19, 2017
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    Address: 638001

    Hi today (19/10/2017) time around 2 pm

    Bank: axis bank

    Account number: [protected]

    Branch : gandiji road, erode

    Branch code: 002146

    Today i faced serious thing in your bank regarding the service oriented the issue was the bank officer said their was miss match in sign so cant able to withdrawn the amount. I asked for the memo for miss match sign. For this they treated me very badly worst serive. Then i move back to the head office with the same cheque they said it was right sign and i withdraw my money.
    And again i came back to gandji road and i told no issiue in sign.. They simply
    Said better you close your bank account. This is the response they given in the bank. Kindly take a serious action against them for this issue. Otherwise your loose your dignity of your bank...
    Axis Bank customer support has been notified about the posted complaint.
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      M
      Mithun Ph
      from Karnal, Haryana
      Oct 19, 2017
      Resolved
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      Resolved

      Dear team,
      I have made imps transaction on 17th oct 2017 for the amount rs.8000 from my axis account to canara account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.

      Account no: [protected]
      Transaction reference id :[protected]
      Transaction date: 17/10/2017
      Oct 21, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Oct 21, 2017
      Updated by Mithun Ph
      Resolved
      Thanks for resolving the issue
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        A
        arunkrishna3
        from Kodungallur, Kerala
        Oct 19, 2017
        Resolved
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        Resolved

        Sir,
        A friend of mine had transferred rs. 501 via. Google tez to me. Even though the application says that payment was succeeded, i havent received the money in my bank account.

        Almost three days have gone by and still there is no sign of the cash sent. Kindly do the needful and resolve this issue.

        Upi id :[protected]
        Google trans id :cicaglck4b-iia

        Sender :[protected]@okhdfcbank
        Receiver :[protected]@okaxis
        Oct 19, 2017
        Complaint marked as Resolved 
        Got credited.
        Axis Bank customer support has been notified about the posted complaint.
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          L
          Litu1234
          from Jamshedpur, Jharkhand
          Oct 19, 2017
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          Address: Begusarai, Bihar, 851127

          Sir
          While payment of iciciprudential life insurance co through axisbank gateway. My account no [protected] debited r's 10226 on 30 september 17whereas my
          Policy no 17048039 is not being paid sinc
          I request u to take necessary step as soon as possible otherwise iwill take help of ambudsman and law. Now i want these three companies iciciprudential life. Axisbank. Ucobank bhadrak odisha should come up in line to make my problem solv
          Himansu sekhar rout
          [protected]
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            P
            pawaskarsc
            from Mumbai, Maharashtra
            Oct 18, 2017
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            Address: Thane, Maharashtra, 400601
            Website: Axis bank.co.in

            Dear sir, today while purchasing online my account has been deducted the amount twice though the message clearly says that the transaction is failed.
            Therefore you are requested to check and transfer the amount of rs. 399/- to my account as early as possible.
            Name: shirish pawaskar
            Account no. - [protected].

            Thanks & regards
            Shirish pawaskar
            [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              S
              Shweta Varun Verma
              from Delhi, Delhi
              Oct 18, 2017
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              Address: New Delhi, Delhi, 110018

              Hi,
              myself shweta gera from delhi, i have a salary account with axis bank.
              i have been cheated by axis bank payments departments as they have made equal installments for 5 months for my credit card after paying in 4 months my card get activated and then also after the whole satellement i was getting a minimum balance of 113000/- due on my credit cards and after continuing calling to customer care and mailing to axisbank customer care e mail id i havent get any response and on 18th october my saving bank act has been frezzed and all the ammount has been deducted from my acoount.

              i dont knew where to go further
              kindly suggest ...
              Axis Bank customer support has been notified about the posted complaint.
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                A
                Abhijit Das(tipu)
                from Kolkata, West Bengal
                Oct 18, 2017
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                Address: Chennai, Tamil Nadu

                I want to discontinue my credit card. No-* * * 9017. And i have done the procedures to cancel it. But still the axis bank is replacing my card with new ones and not cancelling my credit card..
                Please do the needful as early as possible.. I am very disturbed because of this issue... I just want my credit card to be cancelled as early as possible...
                Axis Bank customer support has been notified about the posted complaint.
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                  A
                  Anshuman Vrn
                  from Bengaluru, Karnataka
                  Oct 18, 2017
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                  Hi,
                  I was booking a train ticket on irctc website and an amount of rs.1321.80 got debited (Paid by upi) from my account but the transaction failed. The ticket wasn't generated/booked. I request for refund. The details are below:

                  Transaction id :[protected]
                  Date : 16th october 2017
                  Time: 14:42:09
                  Remarks : [protected]

                  Thanks,
                  Anshuman
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rehmaan H
                    from Bengaluru, Karnataka
                    Oct 18, 2017
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                    Address: 560022

                    I bought buzz credit card recently nd i see a new charge is on my card called ecpp charge for 1649 n why shud i pay for it. When did not opt for it why they charge n i called ecpp assistance and asked to remove the charges n they say its from axis although axis says call ecpp going all thru this headacge there is new charge for debit interestwhen i already paid my bills on time. Why i should i pay them when im already paying there money
                    Axis Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

                    Request you to please contact us on our helpline numbers – [protected] (toll-free) or [protected], between 11 AM – 9 PM, for any further assistance.

                    Regards,
                    CPP Team
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                      R
                      rvpatel1
                      from Thasra, Gujarat
                      Oct 18, 2017
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                      Address: Junagadh, Gujarat, 362001

                      Respected sir,

                      I have current account at your bank, my current account number is a/c no. [protected]. I am opening current account in your bank with zero balance and after that your bank cut charge for balance maintain without inform me, the charge your bank cut is about 44938 rupees and after that i credited 200000 at your bank at that time your bank cut my balance about 35000 rupees. Please do further procedure for recover my balance..

                      My contact number is [protected] please inform me what to do for this.
                      Axis Bank customer support has been notified about the posted complaint.
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                        A
                        Archana Purty
                        from Bengaluru, Karnataka
                        Oct 18, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka

                        Dear axis bank

                        I'm writing this ungratified note to convey that i never had a good experience with your bank.
                        Again i am very unsatisfied with your service. It's been more than a month, my salary account got registered on 11.09.17 and has not been activated yet. Reason for which is my earlier account is not closed. For which application has been submitted as per my knowledge by bank staff (Mr. Sampath kumar, mob. - [protected]) with whom i'm doing follow up daily but there is no outcome. Complaint was done on 9.10.17 and it's not yet resolved. I am surprised with such a slow process of renowned private bank, and such carelessness towards own customers.

                        I hope a quick action will be taken to resolve my problem. When people are receiving diwali bonus, axis bank has kept hold on my salary due to being unresponsive, which has brought difficulty to fulfill my basic necessities.

                        With a hope to get good experience as a customer i am enclosing my account details which needs to be activated as sooner as possible.

                        Insta kit no. 350455
                        Customer id :[protected]
                        A/c no. [protected]
                        Branch - marathahalli
                        Application no. [protected]
                        Oct 30, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
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                          H
                          HimanshuSharma09
                          from Delhi, Delhi
                          Oct 17, 2017
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                          I himanshu sharma (Account number [protected]) opened an account in axis bank in branch mandawa (Dist.- jhunjhunu rajasthan) before almost a month and still i am not able to transact, neither online nor from atm and when i try to contact my branch person they are behaving like they even dont know whether i am their customer or what.
                          The branch person mr umesh (Contact number -[protected]) opened my account and promised me about my account to be functioned fully within 3 days and now when i call him he just ignores me and dont even pick up the call.
                          The whole branch have every person this irresponsible and inexperienced as they even dont know how to correct this problem.
                          They just say "we'll look" but does nothing.
                          So i would like to replace that staff with a experienced and good behaviour people so that we, customers feel safe to use axis bank's services.
                          And i would request you to immediately take a strict action against mr umesh.
                          Otherwise we would have to transfer our account to any other bank very soon.
                          Axis Bank customer support has been notified about the posted complaint.
                          Do not login this Session Expired.Please solve this problam
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                            S
                            shekhar kuhile
                            from Bhanpuri, Chhattisgarh
                            Oct 17, 2017
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                            Address: Nashik, Maharashtra, 422001
                            Website: credit card recovery offcer

                            Dear.
                            My name is shekhar kuhile. Am using our bank salary account. But i don't have any cc card but ur recovery office calling me and using bad word to remember payment.
                            Below contact nbr sending messages and call using very bad word to me.
                            Name o[censored] r person is kunal
                            [protected].
                            And plz give feedback my c
                            Ontact number [protected].

                            Shekhar kuhile
                            [protected]@hotmail.com
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Abdul Nazeer Karim Saheb
                              Oct 17, 2017
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                              Address: Udupi, Karnataka, 576101
                              Website: GOOGLE

                              I have appied take over my existing loan from synidicate bank and i provided all doucments to axis bank now they rejected my application because of irregular payment to syndicate bank
                              I am now getting good salary in saudi arabia and i am assure you i will pay instalement without delay

                              Kindly approve my application and take over my home loan from sydicate bank and top up as well
                              Axis Bank customer support has been notified about the posted complaint.
                              Oct 17, 2017
                              Updated by Abdul Nazeer Karim Saheb
                              I have applied take over my existing loan from syndicate bank and i provided all documents to axis bank now they rejected my application because of irregular payment to syndicate bank
                              I am working in Saudi arabia . 2 years before I have been more loans due to my sister marriage and now
                              i am now getting good salary in Saudi Arabia and i am assure you i will pay installment without delay

                              kindly approve my application and take over my home loan from syndicate bank and top up as well
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                                S
                                Surbhi Kumar
                                from Bengaluru, Karnataka
                                Oct 17, 2017
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                                Address: 800020
                                Website: axisbank.com

                                There has been an unauthorized/incorrect transaction of rs. 50, 000 from my axis bank savings account on 9th october, 2017.
                                I received a mobile notification on 9th october, that my account no. 00xxxx has been debited by rs. 50, 000; this amount was supposedly transferred to max life insurance company. I had not initiated this transfer request.

                                I immediately went to the axis bank branch on 9th oct, patna and contacted mr. Ashish kumar, who assured me that this was due to some error and the amount will be credited back within 5 to 7 working days. It's been 7 working days today and when i contacted him today, he was not sure how much more time this will take.

                                Account type: savings account

                                This is a sheer negligence and i request you to look into this and take immediate action.

                                How can there be such an error? Could i please get my amount credited asap
                                Axis Bank customer support has been notified about the posted complaint.
                                On the date of 11.10.2017 i have paid amount of 120 Rs/- as my test fees for HPSSC. the payment couldn't received due to network problem but it has been debited from my account. please check and resolve the problem.
                                thank you
                                regards,
                                Brij Lal
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                                  A
                                  A87
                                  from Noida, Uttar Pradesh
                                  Oct 17, 2017
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                                  Address: Uttar Dinajpur, West Bengal, 733134

                                  Being a priority and premium customer of your bank which was a biggest mistake of my life the branch manager of your axisbank raiganj branch have misbehaved and shown a pessimistic attitude and unsupportive response against my cyber crime matter and said us to close the account by filling the closing account form.

                                  I request you to take a strict action towards the manager for the betterment of your bank and satisfaction of customer
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    V
                                    vishwajeetkumar95
                                    from Delhi, Delhi
                                    Oct 17, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

                                    Dear all,

                                    I would like to inform you that i have transferred 5400 rs to bank of baroda bank account on 16/10/2017 around 10:00 am using imps. Amount got deducted from my account but not credited to beneficiary account. They need the money on argent basis but this happend with us.

                                    So please give your kind attention to mentioned issue and try to resolve it as soon as possible. Following are my details.

                                    Transaction ref id[protected]
                                    Axis bank a/c no - [protected]
                                    Bank of baroda a/c no - [protected]
                                    Contact no - [protected]

                                    Thank you.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    I am not using d.mat account since from the date of opening. my savings bank account is being debited every year regularly towards consolidated dp charges/ AMC for Rs. 747.50, eventhough iam not using. At the time of opening of D.Mat account, it was told that no charges will be levied for this account, as this is free for salary acccount.
                                    Dear sir,
                                    मेरा सेविंग्स खाता no [protected] जो कि एक्सिस बैंक इंदौर में अन्नपूर्णा ब्रांच में है । मैने अपना खाता बंद करने हेतु 21/09/17 को बैंक में आवेदन किया था, परन्तु मेरा खाता अभी तक बैंक ने अभी तक बंद नही किया है ।
                                    आपसे निवेदन ह, की इस बारे में बैंक से आप जानकारी ले कि मेरा खाता अभी तक क्यों नही बन्द हुआ।
                                    Dear Sir,

                                    I have transferred an amount of Rs.1000/- on 25th September.2017 to the account no.[protected], INB by mistake. Actually I wanted to send to other account.

                                    Actually the account to which I have transferred might be noted by me wrong.

                                    Can you help me to recover the amount which I have transferred?
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                                      S
                                      surjyak
                                      from Pune, Maharashtra
                                      Oct 17, 2017
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                                      Hi,
                                      I have moved to pune recently and wants to open a reimbursement account for wipro limited. I have spoken to different managers but no one seems to be helping. I have also visited hinjewadi branch and spoken to abhijit but not helpful at all.

                                      I don't know how they can be so unhelpful.

                                      The person i have spoken to are priyan, srikant and jay sharma from hinjewadi location. I have still waiting for a reply from them but seems to be unhelpful.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dear sir,
                                      my name is manoj sawant d.O.B. Is 30.04.1977
                                      please let me know the status of my credit card application . Till now i have received only
                                      my reference number. My reference number is 7074821

                                      expected the information as soon as possible...

                                      Regards,
                                      manoj sawant
                                      mobile- [protected]
                                      mail - [protected]@gmail.Com
                                      My account - [protected] every month Rs 250 without clarify reason. I have very poor experience in customer service which not customer friendly

                                      Regards,
                                      K L Prajapati
                                      Mob- +91 [protected]
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                                        Veniprasanna T
                                        from Delhi, Delhi
                                        Oct 17, 2017
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                                        Address: 560075
                                        Website: www.axisbank.com

                                        My self veniprasanna and i had salary account with axis bank but my salary account was shifted to hdfc from january 2017 but even though i was doing transaction in axis bank and the account number is [protected], koramangala branch, bangalore. From last few months i was not able to transfer any amount to that account and it went to negative balance.

                                        Please can you resolve the issue so that i can continue with that account to make payments of my credit card and other stuff.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Oct 09, 2017
                                        morsingh's response
                                        cheque book request not received
                                        Dear Sir,

                                        Already i am registered in complaint but this authority is not given answer and told u that your request is closed. But our specification and our answer in why closing my request. I also complaint in RBI. PLS check my request and solve my problem is fast.
                                        Thank u
                                        Dear sir/madam
                                        i am mor singh rajput our account your Dewas branch, i am any time visit your branch but your branch employee cheque book request not received and your branch misbehave .all time . i am valuable customer your bank but not support your branch staff .
                                        kindly see the issue, resolve and revert to us.

                                        Thanking you
                                        Hi,

                                        I Forgot my Login ID, my account number is [protected]
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