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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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A
A87
from Noida, Uttar Pradesh
Oct 17, 2017
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Address: Uttar Dinajpur, West Bengal, 733134

Being a priority and premium customer of your bank which was a biggest mistake of my life the branch manager of your axisbank raiganj branch have misbehaved and shown a pessimistic attitude and unsupportive response against my cyber crime matter and said us to close the account by filling the closing account form.

I request you to take a strict action towards the manager for the betterment of your bank and satisfaction of customer
Axis Bank customer support has been notified about the posted complaint.
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    V
    vishwajeetkumar95
    from Delhi, Delhi
    Oct 17, 2017
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    Address: Gautam Buddh Nagar, Uttar Pradesh, 201309

    Dear all,

    I would like to inform you that i have transferred 5400 rs to bank of baroda bank account on 16/10/2017 around 10:00 am using imps. Amount got deducted from my account but not credited to beneficiary account. They need the money on argent basis but this happend with us.

    So please give your kind attention to mentioned issue and try to resolve it as soon as possible. Following are my details.

    Transaction ref id[protected]
    Axis bank a/c no - [protected]
    Bank of baroda a/c no - [protected]
    Contact no - [protected]

    Thank you.
    Axis Bank customer support has been notified about the posted complaint.
    I am not using d.mat account since from the date of opening. my savings bank account is being debited every year regularly towards consolidated dp charges/ AMC for Rs. 747.50, eventhough iam not using. At the time of opening of D.Mat account, it was told that no charges will be levied for this account, as this is free for salary acccount.
    Dear sir,
    मेरा सेविंग्स खाता no [protected] जो कि एक्सिस बैंक इंदौर में अन्नपूर्णा ब्रांच में है । मैने अपना खाता बंद करने हेतु 21/09/17 को बैंक में आवेदन किया था, परन्तु मेरा खाता अभी तक बैंक ने अभी तक बंद नही किया है ।
    आपसे निवेदन ह, की इस बारे में बैंक से आप जानकारी ले कि मेरा खाता अभी तक क्यों नही बन्द हुआ।
    Dear Sir,

    I have transferred an amount of Rs.1000/- on 25th September.2017 to the account no.[protected], INB by mistake. Actually I wanted to send to other account.

    Actually the account to which I have transferred might be noted by me wrong.

    Can you help me to recover the amount which I have transferred?
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      S
      surjyak
      from Pune, Maharashtra
      Oct 17, 2017
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      Hi,
      I have moved to pune recently and wants to open a reimbursement account for wipro limited. I have spoken to different managers but no one seems to be helping. I have also visited hinjewadi branch and spoken to abhijit but not helpful at all.

      I don't know how they can be so unhelpful.

      The person i have spoken to are priyan, srikant and jay sharma from hinjewadi location. I have still waiting for a reply from them but seems to be unhelpful.
      Axis Bank customer support has been notified about the posted complaint.
      Dear sir,
      my name is manoj sawant d.O.B. Is 30.04.1977
      please let me know the status of my credit card application . Till now i have received only
      my reference number. My reference number is 7074821

      expected the information as soon as possible...

      Regards,
      manoj sawant
      mobile- [protected]
      mail - [protected]@gmail.Com
      My account - [protected] every month Rs 250 without clarify reason. I have very poor experience in customer service which not customer friendly

      Regards,
      K L Prajapati
      Mob- +91 [protected]
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        V
        Veniprasanna T
        from Delhi, Delhi
        Oct 17, 2017
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        Address: 560075
        Website: www.axisbank.com

        My self veniprasanna and i had salary account with axis bank but my salary account was shifted to hdfc from january 2017 but even though i was doing transaction in axis bank and the account number is [protected], koramangala branch, bangalore. From last few months i was not able to transfer any amount to that account and it went to negative balance.

        Please can you resolve the issue so that i can continue with that account to make payments of my credit card and other stuff.
        Axis Bank customer support has been notified about the posted complaint.
        Oct 09, 2017
        morsingh's response
        cheque book request not received
        Dear Sir,

        Already i am registered in complaint but this authority is not given answer and told u that your request is closed. But our specification and our answer in why closing my request. I also complaint in RBI. PLS check my request and solve my problem is fast.
        Thank u
        Dear sir/madam
        i am mor singh rajput our account your Dewas branch, i am any time visit your branch but your branch employee cheque book request not received and your branch misbehave .all time . i am valuable customer your bank but not support your branch staff .
        kindly see the issue, resolve and revert to us.

        Thanking you
        Hi,

        I Forgot my Login ID, my account number is [protected]
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          K
          K S Rana
          from Kolkata, West Bengal
          Oct 17, 2017
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          Address: Kolkata, West Bengal, 700001

          Dear sir / madam,

          This is to inform you that, i paid my emi of rs. 8, 800/- for the month of october'2017 before due date i. E. 26.09.2017 but as per account statement said amount adjusted in my principal amount. I write several time to [protected]@axisbank.co.in but i do not receive any from their end. And several time call me to deposit your emi.

          Therefore you are request please the above said amount treat as my emi for the month for the month of october'2017.

          Regards.

          Kundan singh rana
          A/c no - ppr[protected]
          Mobile no - [protected]
          Axis Bank customer support has been notified about the posted complaint.
          Oct 17, 2017
          Updated by K S Rana
          Dear Sir / Madam,

          This is to inform you that, I paid my EMI of Rs. 8, 800/- for the month of October'2017 before due date i.e. 26.09.2017 but as per account statement said amount adjusted in my Principal amount. I write several time to [protected]@axisbank.co.in but I do not receive any from their end. and several time call me to deposit your EMI.

          Therefore you are request please the above said amount treat as my EMI for the month for the month of October'2017.

          Regards.

          Kundan Singh Rana
          A/c No - PPR[protected]
          Mobile No - [protected]
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            A
            Ashok Arnav.mishra09
            from Murwara, Madhya Pradesh
            Oct 17, 2017
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            My name is suman bala mishra, i have a saving account in your bank, i want a debit card (Atm), which i have perused during the opening of bank account. Now i want an atm card for which i contacted to my nearest branch in jagdalpur in chhattisgarh, but i have not got any support from that branch, simentenously i have checked in net banking for application of atm card, their also i have not got any link.
            Kindly look into it for issuing an atm card.
            My login i. D:[protected]
            Regards.
            Axis Bank customer support has been notified about the posted complaint.
            I apply for credit card before 1 and half month but still i does not recieve my credit card either it is delivery foult or any other..please do concern on that..
            Today I have do the transaction.. I have came the Message that has been debited your money.. But I didn't get money from the ATM.. So what to do now.. And also there is no one security guard to tell this.. At this situation what can I do.. Wait until my money come out from ATM.. Tell me the solution now
            Sir my irctc transaction fail but not refund my money my account, my account [protected] goibibo train ticket booking fail date 17/09/2017 bank refresh nob [protected], [protected], [protected] this three transaction fail but not refund please check
            I have an account in axis bank my account number is [protected] MOHAMMED ANNIS.I . I have done remittance transaction into axis account [protected] on 4th October 2017 Rs- 1770 /- still the amount is not credited check and resolve as soon as possible.
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              P
              Parbar
              from Panaji, Goa
              Oct 17, 2017
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              Address: Mumbai City, Maharashtra

              Application id 7126862 not disperesd till date.
              I have to take my car on 20.10.17 chaugule karad
              Upon continus followup with loan person for last week it is not dispersed. Sales officer refuses to approve loan stating why car has booked at karad and loan at mumbai.
              Karad us my hometown and mumbai is my workplace.
              Chaugule maruti suzuki karad are awaiting for their loan amount and doing countinuos followup with mi but i m helpless.

              Do needful on urgent basis

              Thanks
              Parbatrao Patil
              [protected]
              Axis Bank customer support has been notified about the posted complaint.
              Oct 19, 2017
              Updated by Parbar
              Till date my loan not approved by Mr.Rohan Rana..sales officer mumbai.
              Due to this i m unable to complete my family dream. It is too sad.
              Poor customer service provided by the Axis bank.
              Totally dissatisfied.
              I transacted electricity bill for Torrent Power-Ahmedabad Rs.1760 on Dated : 09/10/17 by mistake it was two time transacted. I.e...1760+1760. My total amount deducted Rs. 3520.but till the date Torrent Power payment not received. Kindly suggest what to do...? I need my deducted amount Rs.3520.

              Regards/Mukesh Barot
              +91 [protected]
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                S
                sukriti Prakash
                from New Delhi, Delhi
                Oct 16, 2017
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                Address: 560008

                This email is in concern with reference no. [protected], [protected]

                I hold account of hdfc bank, i had done two transactions of 10000/- and 5000/- (Ref no mentioned above) in the axis bank leela palace road on 1st october. But there was dispute of 4000. I contacted hdfc bank for raising the concern and they got in touch with the axis bank for clarifications. Today i received an update from my bank that axis bank has not accepted the dispute and ultimately my money will not be reverted back to my account.

                I do not understand, how this has happened as i did not get the amount nor you have accepted the disagreement after checking the atm log.
                Can anyone address my concern.
                Axis Bank customer support has been notified about the posted complaint.
                I have been charged with 2642 today, since i have applied for TATA AIG HEALTH CARD.As soon as the conversation ended I thought there wll be some confirmation regarding the application but it was not like that.
                please solve the issue as soon as possible.
                thanking you in anticipation.
                How to refund my electricity bill payment, just now i payed but the amount is not deducted in electricity bill
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                  B
                  BADMASH LAUNDEY
                  from Shikohabad, Uttar Pradesh
                  Oct 16, 2017
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                  Dear sir,
                  My name is nishant chaudhary acc. No. [protected].
                  Yesterday i did a standard neft to my pnb acc. No. [protected]. The amount 10000 deducted from my account but not credited to my pnb account due to which my cheque bounced.
                  I visited your branch not get any satisfactory answer.
                  Kindly help me out.

                  With regards
                  Nishant chaudhary
                  Axis Bank customer support has been notified about the posted complaint.
                  Please check continuously 2 month august and September my 410 and 430 has been debit from my Ac Kindly check it on urgent basis or els I ll escalate the issue to the nodal officer

                  amount deducted but not credited to payee account - Comment #2885692 - Image #0
                  amount deducted but not credited to payee account - Comment #2885692 - Image #1
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                    S
                    from Bengaluru, Karnataka
                    Oct 16, 2017
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                    Address: 560094

                    Hi,

                    I have provided all my salary related & id, address proofs to axis bank executives a week before, but still haven't got any update & the executive is also not picking my calls.
                    I scared of miss-use of my documents, can you please return all my documents which i submitted.
                    Executive name is lokesh kumar & his contact details are [protected] & [protected].
                    My details are as below:
                    Name: srinivas raja
                    Pan: aitpr5940h
                    Hope to hear from you soon.
                    Axis Bank customer support has been notified about the posted complaint.
                    My normal savings account is showing negative balance.

                    How to resolve? I heard negative balance is not allowed.
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                      S
                      sukhramsingh29101966
                      from Gurgaon, Haryana
                      Oct 16, 2017
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                      Address: 201306

                      Dear sir,

                      I had withdrawn rs.10000/- money from axis bank surajpur atm cash is not abilable on dt-11.09.2017. When i entered the bank in passbook, the money was showing rs.10000/- & rs.10000/- total-rs.20000/- on dt.11.09.2017. I informed about of money in bank of india in surajpur branch where is my account no-[protected] and requested them to get information from them but no solution given by bank of india in surajpur branch. My rs-10000/- has not met me yet.

                      I requested to you please the head should be checked accurately and seen in the axis bank surajpur atm on dt-11.09.2017.

                      It is a big betrayal with me & it should be investigated and my money rs.10000/- back in my bank of india in surajpur branch where is my account no-[protected].

                      I am with you for every enquiry.

                      Thanks
                      Sukhram singh
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        suresh kanc
                        from Bengaluru, Karnataka
                        Oct 16, 2017
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                        Address: Bangalore, Karnataka, 560016
                        Website: www.axisbank.com/retail/accounts/savings-account/basic-savings-account/fees-charges

                        Axis bank is debiting every month consolidated charges as 30rs or 40rs per each month 15th.
                        Mine is slary account. I am a customer from 5 years.
                        I call to customer care no answer for them and they suggested to visit the branch/bank.
                        If any body are using axis bank acounts plesae close. They should know the customers value.
                        I will sloce my account soon.
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          annam chiranjeevi sharan
                          from Delhi, Delhi
                          Oct 16, 2017
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                          I have made imps transaction today (13th oct 2017) for the amount rs.3905.90 from my axis account to idbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                          Counting it as one more worst experience with axis bank.
                          I contacted axis bank customer care, but no use.

                          Axis bank account no: [protected]
                          Imps ref no. Imps/p2a/[protected]/[protected]ib

                          Hoping a speedy response from you
                          Axis Bank customer support has been notified about the posted complaint.
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                            Q
                            Queeniesaroj
                            from Bhubaneshwar, Odisha
                            Oct 16, 2017
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                            Address: Khordha, Odisha, 751001

                            Dear axis bank,

                            I have made imps transaction yesterday, on 16 october 2017 for the amount rs.5000 from my axis account to hdfc account. The amount got debited from my account but the beneficiary account is not credited. On the netbanking site the status id shown as "suspect". I request you please coordinate with bank to escalate this issue. Please refund the amount to my original account or make the transaction successful asap. Thank you.

                            Axis bank account no: [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 18, 2017
                            Updated by Queeniesaroj
                            Transaction is done on 15th* October, 2017
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                              U
                              Unnati Gole
                              from Deulgaon Raja, Maharashtra
                              Oct 16, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411014

                              Hi,

                              I have put neft trabsfer request on 14-oct-2017 for ₹2000 but today my account has been debited and amount is not credited to beneficiary.
                              Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
                              Receipt no: 7mllm2b79646
                              Utr : axm[protected].

                              Mobile number :[protected]
                              My email id is [protected]@gmail.com.
                              Oct 16, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Dear Sir,
                              I have made NEFT from AXIS bank account to SBI but the transaction has status “amount debited and request posted to RBI”
                              I am getting same status from 12.12.2018

                              The receipt no is 8ZUW3XXG0434
                              The UTR no is AXMB173462*******

                              Please resolve the issue and make payment.
                              My complain is not solved from last 10 days by axis bank customer care portal.

                              Complain no.37030976
                              Dear sir,
                              I have made NEFT transaction from AXIS bank to IOB Bank.
                              Status is "your a/c is debited and NEFT request has been posted to RBI"

                              I am getting same status from 12.04.18 to 18.04.18.

                              Receipt no:KHZCVLLI3427
                              UTR no:AXMB[protected]

                              Please resolve my issue and make payment
                              Dear Sir,
                              I have made NEFT from AXIS bank account to SBI but the transaction has status “amount debited and request posted to RBI”
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                                M
                                minakshi mallick
                                from Bengaluru, Karnataka
                                Oct 16, 2017
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                                My husband has fixed deposit of rs.100000/- at axis bank, jayaprakash nagar, nandighosh plaza, berhampur, odisha. The bank does not give any bond at that time. Being the nominee i go to the bank and submit death certificate, identity proof, and recite of the deposit. Several times i go to the bank but they told me they inform the head office no reply has been received yet.

                                Deceased name: mananjaya nayak
                                Ac/n-[protected]
                                Customer id:[protected]
                                Scheme code: sbbsa
                                Nominee name minakshi mallick
                                Phone no:[protected] / [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  akddinesh
                                  from Chennai, Tamil Nadu
                                  Oct 16, 2017
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                                  Address: 636455

                                  My account no:[protected]
                                  Branch : omalur

                                  Complaint.
                                  Omalur branch. Executives. Waste

                                  Your bank executive come to ask me. I have target for opening trading account last date. Please open sir this trading account is completely free (Just open it not trading). Give your adhar and photo taking go open trading account. But bank charges every time. (Fault for your bank executives)

                                  Please taken for action.in your branch executives and manager.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    P
                                    Priyanka Gaba
                                    from Antu, Uttar Pradesh
                                    Oct 16, 2017
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                                    Had applied for check book on 9th oct. I was told taht i will get same in nexr 5 workong days but its 15 i havent got that they had given me a tracking no. That is showing the status is pending. Calkimg these guys on daily basis but no support called yesterday on 15th oct. They told me that i will get it by tmrw 10:30am positively but havent got. Using this account from last 18 months but this bank has pissed me off. Want to clpse this account and migrate to other bank.
                                    Suerly these guys are mone minded dont even care about guest and there fèelings.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      1
                                      12anky
                                      from Dehra Dun, Uttarakhand
                                      Oct 16, 2017
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                                      Address: Gurgaon, Haryana
                                      Website: Axis bank collection department

                                      Hi i am ankita and i took a loan from axis bank i lost my job recently and was unable to pay the emi’s. I was in discussion with a collection agent sanjay who is helpfull and everything was settled with this guy sanjay and i am making payments to him now. However i started receiving calls from his manager named amit kumar who has started harassing me for payments for no reason. I have proofs that he started calling me after 7pm and when i asked him not to call after 7pm he became angry and started contacting my relatives.
                                      I am so upset on this collection process when sanjay is handling my case then why his manager is getting involved he talks very badly.
                                      When i applied for this loan first address is of gurgaon and home address is differnt. This guy amit did not call me this month even once and sent a guy at my home address without any information and recently someone died at my place so pooja was going on. It was not that i did not answer his calls or i was not paying i paid my emi last month as well but with any information he directly sent someone at my home address not even i. Gurgaon which is the first address mentioned.

                                      This clearly means that he is taking out personal revenge from me.
                                      I dont think this comes under any law to send a collection agent when somebody died at my house without informing me. I had to face ambarasment due to this.

                                      This guy amit kumar says he is the manager and want to take this case forcefully to satisfy his ego with him.
                                      I am settling this case with sanjay and i want his manager to apologize for such behaviour and leave my case.

                                      Axis loan agreement number: ppr[protected].
                                      I am wrtting here because i think i will get some solution asap.

                                      Ankita
                                      [protected]
                                      [protected]@gmail.com
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Rsoni132
                                        from Gwalior, Madhya Pradesh
                                        Oct 16, 2017
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                                        Address: Gwalior, Madhya Pradesh, 474001

                                        Would like to inform you that above mentioned atm i'd has always cash issue there has no cash found in day or night bank does not maintain a good amount of cash in multiple of ₹100, 500 and ₹ 2000 notes
                                        (1) atm terminal id cpcw15809
                                        (2) atm terminal id cpac15806

                                        And atm touchscreen not working while i have to take multiple times touch for further process

                                        Request you take a service request to fix this problem

                                        Or replace the atm machine.

                                        Thanks
                                        Axis Bank customer support has been notified about the posted complaint.
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