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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 408

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S
sukhramsingh29101966
from Gurgaon, Haryana
Oct 16, 2017
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Address: 201306

Dear sir,

I had withdrawn rs.10000/- money from axis bank surajpur atm cash is not abilable on dt-11.09.2017. When i entered the bank in passbook, the money was showing rs.10000/- & rs.10000/- total-rs.20000/- on dt.11.09.2017. I informed about of money in bank of india in surajpur branch where is my account no-[protected] and requested them to get information from them but no solution given by bank of india in surajpur branch. My rs-10000/- has not met me yet.

I requested to you please the head should be checked accurately and seen in the axis bank surajpur atm on dt-11.09.2017.

It is a big betrayal with me & it should be investigated and my money rs.10000/- back in my bank of india in surajpur branch where is my account no-[protected].

I am with you for every enquiry.

Thanks
Sukhram singh
[protected]
Axis Bank customer support has been notified about the posted complaint.
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    S
    suresh kanc
    from Bengaluru, Karnataka
    Oct 16, 2017
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    Address: Bangalore, Karnataka, 560016
    Website: www.axisbank.com/retail/accounts/savings-account/basic-savings-account/fees-charges

    Axis bank is debiting every month consolidated charges as 30rs or 40rs per each month 15th.
    Mine is slary account. I am a customer from 5 years.
    I call to customer care no answer for them and they suggested to visit the branch/bank.
    If any body are using axis bank acounts plesae close. They should know the customers value.
    I will sloce my account soon.
    Axis Bank customer support has been notified about the posted complaint.
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      A
      annam chiranjeevi sharan
      from Delhi, Delhi
      Oct 16, 2017
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      I have made imps transaction today (13th oct 2017) for the amount rs.3905.90 from my axis account to idbi account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
      Counting it as one more worst experience with axis bank.
      I contacted axis bank customer care, but no use.

      Axis bank account no: [protected]
      Imps ref no. Imps/p2a/[protected]/[protected]ib

      Hoping a speedy response from you
      Axis Bank customer support has been notified about the posted complaint.
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        Q
        Queeniesaroj
        from Bhubaneshwar, Odisha
        Oct 16, 2017
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        Address: Khordha, Odisha, 751001

        Dear axis bank,

        I have made imps transaction yesterday, on 16 october 2017 for the amount rs.5000 from my axis account to hdfc account. The amount got debited from my account but the beneficiary account is not credited. On the netbanking site the status id shown as "suspect". I request you please coordinate with bank to escalate this issue. Please refund the amount to my original account or make the transaction successful asap. Thank you.

        Axis bank account no: [protected]
        Axis Bank customer support has been notified about the posted complaint.
        Oct 18, 2017
        Updated by Queeniesaroj
        Transaction is done on 15th* October, 2017
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          Unnati Gole
          from Deulgaon Raja, Maharashtra
          Oct 16, 2017
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          Address: Pune, Maharashtra, 411014

          Hi,

          I have put neft trabsfer request on 14-oct-2017 for ₹2000 but today my account has been debited and amount is not credited to beneficiary.
          Status of transaction is : your a/c has been debited and neft request has been posted to rbi.
          Receipt no: 7mllm2b79646
          Utr : axm[protected].

          Mobile number :[protected]
          My email id is [protected]@gmail.com.
          Oct 16, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Dear Sir,
          I have made NEFT from AXIS bank account to SBI but the transaction has status “amount debited and request posted to RBI”
          I am getting same status from 12.12.2018

          The receipt no is 8ZUW3XXG0434
          The UTR no is AXMB173462*******

          Please resolve the issue and make payment.
          My complain is not solved from last 10 days by axis bank customer care portal.

          Complain no.37030976
          Dear sir,
          I have made NEFT transaction from AXIS bank to IOB Bank.
          Status is "your a/c is debited and NEFT request has been posted to RBI"

          I am getting same status from 12.04.18 to 18.04.18.

          Receipt no:KHZCVLLI3427
          UTR no:AXMB[protected]

          Please resolve my issue and make payment
          Dear Sir,
          I have made NEFT from AXIS bank account to SBI but the transaction has status “amount debited and request posted to RBI”
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            M
            minakshi mallick
            from Bengaluru, Karnataka
            Oct 16, 2017
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            My husband has fixed deposit of rs.100000/- at axis bank, jayaprakash nagar, nandighosh plaza, berhampur, odisha. The bank does not give any bond at that time. Being the nominee i go to the bank and submit death certificate, identity proof, and recite of the deposit. Several times i go to the bank but they told me they inform the head office no reply has been received yet.

            Deceased name: mananjaya nayak
            Ac/n-[protected]
            Customer id:[protected]
            Scheme code: sbbsa
            Nominee name minakshi mallick
            Phone no:[protected] / [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              A
              akddinesh
              from Chennai, Tamil Nadu
              Oct 16, 2017
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              Address: 636455

              My account no:[protected]
              Branch : omalur

              Complaint.
              Omalur branch. Executives. Waste

              Your bank executive come to ask me. I have target for opening trading account last date. Please open sir this trading account is completely free (Just open it not trading). Give your adhar and photo taking go open trading account. But bank charges every time. (Fault for your bank executives)

              Please taken for action.in your branch executives and manager.
              Axis Bank customer support has been notified about the posted complaint.
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                P
                Priyanka Gaba
                from Antu, Uttar Pradesh
                Oct 16, 2017
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                Had applied for check book on 9th oct. I was told taht i will get same in nexr 5 workong days but its 15 i havent got that they had given me a tracking no. That is showing the status is pending. Calkimg these guys on daily basis but no support called yesterday on 15th oct. They told me that i will get it by tmrw 10:30am positively but havent got. Using this account from last 18 months but this bank has pissed me off. Want to clpse this account and migrate to other bank.
                Suerly these guys are mone minded dont even care about guest and there fèelings.
                Axis Bank customer support has been notified about the posted complaint.
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                  1
                  12anky
                  from Dehra Dun, Uttarakhand
                  Oct 16, 2017
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                  Address: Gurgaon, Haryana
                  Website: Axis bank collection department

                  Hi i am ankita and i took a loan from axis bank i lost my job recently and was unable to pay the emi’s. I was in discussion with a collection agent sanjay who is helpfull and everything was settled with this guy sanjay and i am making payments to him now. However i started receiving calls from his manager named amit kumar who has started harassing me for payments for no reason. I have proofs that he started calling me after 7pm and when i asked him not to call after 7pm he became angry and started contacting my relatives.
                  I am so upset on this collection process when sanjay is handling my case then why his manager is getting involved he talks very badly.
                  When i applied for this loan first address is of gurgaon and home address is differnt. This guy amit did not call me this month even once and sent a guy at my home address without any information and recently someone died at my place so pooja was going on. It was not that i did not answer his calls or i was not paying i paid my emi last month as well but with any information he directly sent someone at my home address not even i. Gurgaon which is the first address mentioned.

                  This clearly means that he is taking out personal revenge from me.
                  I dont think this comes under any law to send a collection agent when somebody died at my house without informing me. I had to face ambarasment due to this.

                  This guy amit kumar says he is the manager and want to take this case forcefully to satisfy his ego with him.
                  I am settling this case with sanjay and i want his manager to apologize for such behaviour and leave my case.

                  Axis loan agreement number: ppr[protected].
                  I am wrtting here because i think i will get some solution asap.

                  Ankita
                  [protected]
                  [protected]@gmail.com
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rsoni132
                    from Gwalior, Madhya Pradesh
                    Oct 16, 2017
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                    Address: Gwalior, Madhya Pradesh, 474001

                    Would like to inform you that above mentioned atm i'd has always cash issue there has no cash found in day or night bank does not maintain a good amount of cash in multiple of ₹100, 500 and ₹ 2000 notes
                    (1) atm terminal id cpcw15809
                    (2) atm terminal id cpac15806

                    And atm touchscreen not working while i have to take multiple times touch for further process

                    Request you take a service request to fix this problem

                    Or replace the atm machine.

                    Thanks
                    Axis Bank customer support has been notified about the posted complaint.
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                      C
                      chandrashekhar keturi
                      from Hyderabad, Telangana
                      Oct 15, 2017
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                      Address: Hyderabad, Andhra Pradesh

                      Dear axis

                      My salary account changed... Few months ago... And for the past few months u guys cleverly deducting from my account my own 500 rs...

                      I don't understand rhe reason for the deduction... When im unable to get my salary into axis account how can u charge such huge money fir the past few months... Form my account... The worst bankingg service i have evwr seen... Credit back all my money into my account as applicable

                      Chandrashekhar keturi
                      Ph.[protected]
                      Madhapur branch
                      Hyderabad
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 16, 2017
                      Updated by chandrashekhar keturi
                      I received a call from Ph. No. [protected], saying he is calling from AXIS customer care to resolve the above complaint and asked for card number, CVV & Exp. Date etc. and my family members informed him only the card number and immidiately i stopped my family members to give further details to him. is it your customer care person?. if not please take necessary action.
                      Reply
                      Oct 16, 2017
                      Updated by chandrashekhar keturi
                      I received a call from Ph. no. [protected], saying he is calling from Axis customer care to solve the above complaint and asked for card no. cvv & exp. date, my family members gave him card number, further i stopped my family members to give further details. is it your customer cae person or not? if not take immidiate action against to ph. no. [protected] and let me know the action taken.
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                        A
                        ApSaddam
                        from Bengaluru, Karnataka
                        Oct 15, 2017
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                        Address: Belgaum, Karnataka, 591102

                        Dear sir
                        Mere accounts abi just consolidated charges laga huwa hai 281.39 rs
                        Aur 18% gst bolke 50.64 rs
                        Gst ok but consolidated charges q lethe ho aur har month ku aap charges lagange tho ham garib log kaise paise rake aapke axis bank me plz mera paisa refound karo cust id[protected] plz process please call me [protected] axis bank bailhongal branch 2009
                        Axis Bank customer support has been notified about the posted complaint.
                        Oct 15, 2017
                        Updated by ApSaddam
                        Please solved the the my problem and credit to my balance

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                          R
                          Rajaram Chinnaiyan
                          from Chennai, Tamil Nadu
                          Oct 15, 2017
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                          Address: 600005
                          Website: www.axisbank.com

                          I have been charged around 3000 rs as consolidated charges for the past one year for which i wasn't given any notification and i have opened this account since i hold a tax saver deposit in the bank. I have requested the bank many times to convert my account to zero balance account and they aren't listening to my requests. I dint have a purpose to maintain 10, 000 every month in the when i already have deposited money in this bank. Please revert back all the charges on my account and convert my axis bank account into zero balance account

                          Account number : xxx4988

                          Mobile : [protected]

                          Recently i have transferred money to the bank and they have deducted a lump sum amount as consolidated charges.

                          Please take necessary action
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            Pravin Narale
                            from Mumbai, Maharashtra
                            Oct 15, 2017
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                            Address: Mumbai City, Maharashtra
                            Website: www.Axisbank.com

                            Worst bank i ever seen. Customer care not resolving the issue of my net secure registration also, after picking up call they just cutting it by saying that "you are not in network and all". I am not able to register on net secure, also there is no link to register on net secure after login to "internet banking", because of it i am not able to transfer my money also not able to change my mail id and address... From last 2 month i am facing this issue if my issue not get resolve as soon as possible then i going to shut my account.
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 15, 2017
                            Updated by Pravin Narale
                            Also there is no any toll free number of Axis bank
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                              V
                              vinays03
                              from Bengaluru, Karnataka
                              Oct 15, 2017
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                              I have made 2 transactions via axis bank upi app (Transaction ids are:[protected],[protected] and both transaction got failed but money got debited from my account and not yet refunded. Please do the needful as early as possible. I am trying to contact the customer care but no one responding. Its very urjent to get the money refunded so please do the needful as early as possible
                              Axis Bank customer support has been notified about the posted complaint.
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                                B
                                bhavavicky
                                from Chennai, Tamil Nadu
                                Oct 15, 2017
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                                Account number:[protected]
                                Time :6:33 pm
                                Date :14.10.2017
                                Place :parivakkam road
                                Atm name : axis atm
                                Atm record no :9068
                                Account holder
                                Name :vijaya
                                Bank name :punjab national bank
                                Mobile number :[protected]

                                I try to withdraw 10, 000 in axis atm but money not come in machine but 10, 000 rupees debited in my account so please return my money
                                Axis Bank customer support has been notified about the posted complaint.
                                Oct 15, 2017
                                Updated by bhavavicky
                                please return my money faster this is my salary cash so please return my money
                                is it resolved?. Did you get your money?
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                                  M
                                  manojborn1987
                                  from Raipur, Chhattisgarh
                                  Oct 14, 2017
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                                  Address: 641004

                                  Hi,

                                  I'm posting this complaint as the issue has happened just now on my account. I am not sure why i was charged a debit of 700rs on my account. I have never expected or experienced these kind of sudden changes in my account first let us know what are the charges and why it's been levied on my account.

                                  Also let me know what is gst's role here @18%

                                  Salary account in coimbatore - 733348

                                  Manojkumar
                                  [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Oct 14, 2017
                                  Updated by manojborn1987
                                  @Axis bank
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                                    A
                                    Adamp pradeep
                                    from Kottayam, Kerala
                                    Oct 14, 2017
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                                    Address: 600011

                                    Hi team,

                                    I have made a transfer of rs. 600 & 450 to a standard chartered account. The amount got debited from my account bt it was not credited to that beneficiary account. When i check the transaction status i have found that the status is in "suspect". Please help me out to resoluve this issue.

                                    Axis acc no. [protected]

                                    Thanks & regards,
                                    Pradeep p
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Praveenshukla308
                                      from Hyderabad, Telangana
                                      Oct 14, 2017
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                                      Address: Hyderabad, Andhra Pradesh, 500043
                                      Website: www.axisbank.com

                                      Hii
                                      This is praveen and i have axis bank account, on 13th oct i made two transaction, one is from bhim app and another from third party transaction, and both the transaction were failed also 10000 got deducted from account, i tried to contact on axis customer care number but did not got any good response. Both the transaction were important, i also tried to contact third party vendor and they said they have not received any amount from me. When i checked in transaction history online it is saying successful. Fix my transaction issue or else i will go to consumer court.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        akshata shetty
                                        from Bengaluru, Karnataka
                                        Oct 14, 2017
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                                        Address: Bangalore, Karnataka
                                        Website: www.axisbank.com

                                        I tried to withdraw 10000rs from a atm but it showed the message as time out.. I didn't get any amount from atm... But 10, 000rs were debited from my account... Because of this i lost my 10, 000rs and also i couldn't contact to customer care of axis bank. And my account number is [protected].
                                        This is my salary account.. I am not getting how to take my money back.. I couldn't even contact to axis bank customer care members.
                                        Axis Bank customer support has been notified about the posted complaint.
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