Claimed

Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
6438
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Axis Bank reviews & complaints page 408

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
chandrashekhar keturi
from Hyderabad, Telangana
Oct 15, 2017
Report
Copy

Address: Hyderabad, Andhra Pradesh

Dear axis

My salary account changed... Few months ago... And for the past few months u guys cleverly deducting from my account my own 500 rs...

I don't understand rhe reason for the deduction... When im unable to get my salary into axis account how can u charge such huge money fir the past few months... Form my account... The worst bankingg service i have evwr seen... Credit back all my money into my account as applicable

Chandrashekhar keturi
Ph.[protected]
Madhapur branch
Hyderabad
Axis Bank customer support has been notified about the posted complaint.
Oct 16, 2017
Updated by chandrashekhar keturi
I received a call from Ph. No. [protected], saying he is calling from AXIS customer care to resolve the above complaint and asked for card number, CVV & Exp. Date etc. and my family members informed him only the card number and immidiately i stopped my family members to give further details to him. is it your customer care person?. if not please take necessary action.
Reply
Oct 16, 2017
Updated by chandrashekhar keturi
I received a call from Ph. no. [protected], saying he is calling from Axis customer care to solve the above complaint and asked for card no. cvv & exp. date, my family members gave him card number, further i stopped my family members to give further details. is it your customer cae person or not? if not take immidiate action against to ph. no. [protected] and let me know the action taken.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ApSaddam
    from Bengaluru, Karnataka
    Oct 15, 2017
    Report
    Copy

    Address: Belgaum, Karnataka, 591102

    Dear sir
    Mere accounts abi just consolidated charges laga huwa hai 281.39 rs
    Aur 18% gst bolke 50.64 rs
    Gst ok but consolidated charges q lethe ho aur har month ku aap charges lagange tho ham garib log kaise paise rake aapke axis bank me plz mera paisa refound karo cust id[protected] plz process please call me [protected] axis bank bailhongal branch 2009
    Axis Bank customer support has been notified about the posted complaint.
    Oct 15, 2017
    Updated by ApSaddam
    Please solved the the my problem and credit to my balance

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rajaram Chinnaiyan
      from Chennai, Tamil Nadu
      Oct 15, 2017
      Report
      Copy

      Address: 600005
      Website: www.axisbank.com

      I have been charged around 3000 rs as consolidated charges for the past one year for which i wasn't given any notification and i have opened this account since i hold a tax saver deposit in the bank. I have requested the bank many times to convert my account to zero balance account and they aren't listening to my requests. I dint have a purpose to maintain 10, 000 every month in the when i already have deposited money in this bank. Please revert back all the charges on my account and convert my axis bank account into zero balance account

      Account number : xxx4988

      Mobile : [protected]

      Recently i have transferred money to the bank and they have deducted a lump sum amount as consolidated charges.

      Please take necessary action
      Axis Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Pravin Narale
        from Mumbai, Maharashtra
        Oct 15, 2017
        Report
        Copy

        Address: Mumbai City, Maharashtra
        Website: www.Axisbank.com

        Worst bank i ever seen. Customer care not resolving the issue of my net secure registration also, after picking up call they just cutting it by saying that "you are not in network and all". I am not able to register on net secure, also there is no link to register on net secure after login to "internet banking", because of it i am not able to transfer my money also not able to change my mail id and address... From last 2 month i am facing this issue if my issue not get resolve as soon as possible then i going to shut my account.
        Axis Bank customer support has been notified about the posted complaint.
        Oct 15, 2017
        Updated by Pravin Narale
        Also there is no any toll free number of Axis bank
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          vinays03
          from Bengaluru, Karnataka
          Oct 15, 2017
          Report
          Copy

          I have made 2 transactions via axis bank upi app (Transaction ids are:[protected],[protected] and both transaction got failed but money got debited from my account and not yet refunded. Please do the needful as early as possible. I am trying to contact the customer care but no one responding. Its very urjent to get the money refunded so please do the needful as early as possible
          Axis Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bhavavicky
            from Chennai, Tamil Nadu
            Oct 15, 2017
            Report
            Copy

            Account number:[protected]
            Time :6:33 pm
            Date :14.10.2017
            Place :parivakkam road
            Atm name : axis atm
            Atm record no :9068
            Account holder
            Name :vijaya
            Bank name :punjab national bank
            Mobile number :[protected]

            I try to withdraw 10, 000 in axis atm but money not come in machine but 10, 000 rupees debited in my account so please return my money
            +2 photos
            Axis Bank customer support has been notified about the posted complaint.
            Oct 15, 2017
            Updated by bhavavicky
            please return my money faster this is my salary cash so please return my money
            is it resolved?. Did you get your money?
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              manojborn1987
              from Raipur, Chhattisgarh
              Oct 14, 2017
              Report
              Copy

              Address: 641004

              Hi,

              I'm posting this complaint as the issue has happened just now on my account. I am not sure why i was charged a debit of 700rs on my account. I have never expected or experienced these kind of sudden changes in my account first let us know what are the charges and why it's been levied on my account.

              Also let me know what is gst's role here @18%

              Salary account in coimbatore - 733348

              Manojkumar
              [protected]
              +1 photos
              Axis Bank customer support has been notified about the posted complaint.
              Oct 14, 2017
              Updated by manojborn1987
              @Axis bank
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Adamp pradeep
                from Kottayam, Kerala
                Oct 14, 2017
                Report
                Copy

                Address: 600011

                Hi team,

                I have made a transfer of rs. 600 & 450 to a standard chartered account. The amount got debited from my account bt it was not credited to that beneficiary account. When i check the transaction status i have found that the status is in "suspect". Please help me out to resoluve this issue.

                Axis acc no. [protected]

                Thanks & regards,
                Pradeep p
                Axis Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Praveenshukla308
                  from Hyderabad, Telangana
                  Oct 14, 2017
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh, 500043
                  Website: www.axisbank.com

                  Hii
                  This is praveen and i have axis bank account, on 13th oct i made two transaction, one is from bhim app and another from third party transaction, and both the transaction were failed also 10000 got deducted from account, i tried to contact on axis customer care number but did not got any good response. Both the transaction were important, i also tried to contact third party vendor and they said they have not received any amount from me. When i checked in transaction history online it is saying successful. Fix my transaction issue or else i will go to consumer court.
                  Axis Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    akshata shetty
                    from Bengaluru, Karnataka
                    Oct 14, 2017
                    Report
                    Copy

                    Address: Bangalore, Karnataka
                    Website: www.axisbank.com

                    I tried to withdraw 10000rs from a atm but it showed the message as time out.. I didn't get any amount from atm... But 10, 000rs were debited from my account... Because of this i lost my 10, 000rs and also i couldn't contact to customer care of axis bank. And my account number is [protected].
                    This is my salary account.. I am not getting how to take my money back.. I couldn't even contact to axis bank customer care members.
                    Axis Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Lakshman Bandla
                      Oct 14, 2017
                      Report
                      Copy

                      Address: 560068

                      Amount rs.3000/- transferred multiple times due to network issue on 12/10/2017 from my account no.[protected] to account no.[protected], india bank. Actually it should be one time.

                      My account no.[protected]
                      Mobile no:[protected]
                      Mail id: [protected]@gmail.com

                      Amount transferred account no:[protected], india bank

                      Please help me to get back my amount to my account no.
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 14, 2017
                      Updated by Lakshman Bandla
                      Hi Sir,

                      On 12/10/2017 I have tried to transfer 3000 rupees to A/C No.[protected], Indian bank, Suddenly internet disconnected after enter the OTP to transfer the amount.So I have again tried and transfer the amount successfully but amount 3000 debited 2 times to my account, it should be once.

                      My account#[protected]
                      My mobile# [protected].
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        jarnail95
                        from Gurgaon, Haryana
                        Oct 14, 2017
                        Report
                        Copy

                        Address: Jammu, Jammu and Kashmir, 181111

                        Sir,
                        With due respect it is submitted that i have an auto loan in your gs marg-dogra chowk jammu branch. But i am sorry to say that the behaviour of your staff is not cooperative, they treat like dictators and do not provide the correct informations and send from one to table another to get the query and never take responsibilty. I have paid my all installments ₹20310 regularly but they have put cheque dishonour charges in my account as i have paid the installments through cash and not through check and whenever 2-3 mins are over they do not take the payment particularly the incharge of installment department mr singh says that wherever you want to go nobody bothers about your complain. Please take necessary action. Axis aacount no:a4r[protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vivekkrai
                          from Delhi, Delhi
                          Oct 14, 2017
                          Report
                          Copy

                          Address: Faridabad, Haryana, 121001

                          Dear team,

                          I am writing this with regards to my credit card bill payment. My credit card number is [protected]. I recently received a bill of amount rs. 165677.00.

                          This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months and source of income is only me, but we do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

                          I am ready to settle this as soon as i get the confirmation from your side. I am sincerely obliged to you for your help and corporation. Thank you.

                          Please reach out my number: [[protected]].
                          Axis Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            ashvin thakkar
                            from Vapi, Gujarat
                            Oct 14, 2017
                            Report
                            Copy

                            Address: 396445

                            Your bank staff is talking ruff language and says close your account right now when i am just asking about my query about my account i have current and savings account since 8 to 10 years finally i want to close my account because your staff not co operate me and talking ruff language iam not satisfied with axis bank who dont care about customers problem bad banking experience axis bank i do not suggest any person to open there account in axis bank
                            Axis Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dhiraj kamra
                              from Gurgaon, Haryana
                              Oct 14, 2017
                              Report
                              Copy

                              Address: Jaipur, Rajasthan, 302019

                              सेवामे
                              श्रीमान जी से निवेदन है की मेने axis बैंक से क्रेडिट कार्ड बनवाया था कार्ड न० [protected] है| जो मुझे दिनांक 15/9/17 को मिला इसी बीच फर्जी बैंक अधिकारी बनकर मेरे रजिस्टर्ड मोबाइल [protected] पर काल अलग अलग मोबाइल न० से फोन आया था जिनका न० [protected] or [protected], [protected], [protected], [protected] यह काल मेरे रजिस्टर्ड और अन रजिस्टर्ड न० पर दो दिन तक काल आती रही काल करके बताया की बैंक से बोल रहे है और उसने मेरे कार्ड न० कार्ड की डिटेल और एक्सपाइरी डेट पता, मोबाइल आदि की जानकारी देकर मुझे झासे में लेकर बताया की आपका कार्ड एक्टिवेट करना हैं और पिन जनरेट करना है और आपको कार्ड के साथ गिफ्ट बाउचर भी देंना है यह कहकर मेरे से ओटिपी न० ले लिया और मेरे खाते से 8306 रूपये की खरीदारी quantum enterprise नाम से निकाल लिया गया इसका पता मेरे रजिस्टर्ड मोबाइल पर आने पर मेने तुरंत बैंक के काल सेंटर पर काल करके कार्ड को ब्लोक करवाया और बैंक को सूचित किया |
                              श्रीमान जी से निवेदन है की मेरे साथ धोखा हुआ है और इस कार्य में बैंक की कर्मचारी, अधिकारी, प्रतिनिधि, और कोरियर वाला भी सामिल हो सकता है क्योकि मेरी निजी जानकारी बैंक के स्तर पर ही बाहर आई जिससे मेरी निजी गोपनीयता भंग हुई उसके लिए बैंक के सबंधित अधिकारी जिम्मेदार है उसी जानकारी के आधार पर मेने उसकी बातो में विशवास कर लिया और बैंक अधिकारियों ने मुझे विश्वास में लिए बीना ही कार्ड को एक्टिवेट कर दिया और मुझे बताया भी नहीं गया, जिसके कारण में धोखे का शिकार बना जबकि की पिन न० शिकायत करने तक नही दिया गया | तो जो कॉल मुझे बैंक अधिकारी बन कर आई उन्हें ये भी कसे पता की मेरा पिन नहीं आया और ये कॉल पिन बनवाने के लिए बैंक की तरफ से कॉल किया गया हैं, ये सब जानकारी सिर्फ बैंक के पास होनी चाहिए किसी दुसरे को कसे पता इस से ये पता चलता हैं की मेरा अकाउंट सेफ नहीं हैं और अधिकारी की तरफ से बैंक में जाने पर मुझे बोला गया की ये मेरी जिमेवारी नहीं हैं, आप पुलिस स्टेशन जाओ या हेल्प लाइन पे कॉल करो.
                              बाकी जानकारी में मेरे बयानों में दे दूंगा इस और नियमानुसार कार्यवाही की जावे और मुझे न्याय दिलवाया जावे |

                              प्राथी
                              धीरेन्द्र कामरा पुत्र श्री सुभाष कामरा
                              अशोक पुरा गली न० 3 न्यू सांगानेर रोड सोडाला जयपुर
                              मोबाइल न० [protected], [protected]
                              +2 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Amol Mose
                                from Anta, Rajasthan
                                Oct 15, 2017
                                Report
                                Copy

                                Address: Pune, Maharashtra, 411015

                                Dear sir/madam,
                                I am Amol Mose. On 7th Oct 2017 I transfer the amount 3656 rs to Home Credit India. Butyet time the amount will not credit to there. But that amount had debited from my account. On 10th Oct Tuesday I call to your customer care they said to me that amount would refunded in between 2 days. But yet not amount refunded. Please refund my debited amount.
                                Thanks and regards
                                Amol Mose
                                [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  W
                                  from Ahmedabad, Gujarat
                                  Oct 13, 2017
                                  Report
                                  Copy

                                  Address: Ahmedabad, Gujarat, 382345

                                  Hello there, i made 2 upi transaction on 9th oct, and it has been debited from my account but not credited to my another account. I have contacted to customer care and they told me to wait for 3 days, now its about to 4 days and still that failed transactions are not been credited back to my account. No customer support available or not any toll-free numbers are there. Please help
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Krizyane
                                    from Delhi, Delhi
                                    Oct 13, 2017
                                    Report
                                    Copy

                                    credit frozen account

                                    Hi axis bank team, my name is pawan singh and my axis bank account number [protected].
                                    The status of my account is showing as credit frozen account.
                                    I had visited the bank personally and submitted the documents but my account is still not active. Please make it active and functional at the earliest.

                                    Kindly ask you to please do the needful

                                    Regards,
                                    Pawan
                                    [protected]...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    S
                                    Sarvesh Sonawane
                                    from Narwana, Haryana
                                    Oct 13, 2017
                                    Report
                                    Copy

                                    Address: Chandigarh, Punjab, 160011
                                    Website: www.axisbank.com

                                    Dear axis bank team

                                    I tried to withdraw rs500 from it park atm in dlf offices tower b where citi bank atm is located but after putting pin and giving command to withdraw rs 500 it said "service temporarily unavailable" and "try after some time". Now i have got sms saying rs500 as been withdrawn.

                                    Request you to kindly check & get the needful resolution done. Asap.

                                    Regards
                                    Sarvesh sonawane
                                    [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shincy varghese
                                      from Delhi, Delhi
                                      Oct 13, 2017
                                      Report
                                      Copy

                                      Address: Kottayam, Kerala

                                      Amount of rs.899 is debit from my account while shopping on 6 october in jockey shop, trivandrum.. But this amount was not credit to their account. Please do the needs.

                                      My account details:
                                      Bank :axis bank account no: [protected]
                                      State :kerala, district :kottayam, branch :kottayam
                                      Ifsc code : utib[protected]th character is zero)

                                      Micr code :[protected]
                                      Branch code :000051 (Last 6 characters of the ifsc code)
                                      City :kottayam
                                      Address :no. Ix-311, a 2 century towers near ywca, m c road
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi I am Santanu Dhal iwell payment bol wbsedcl my balance cut but bill not payment
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit