Axis Bank Complaints & Reviews

Dear sir,

Today i have apply online for axis bank credit card by mistake so please dont issue credit card on my name and hold it.

My name is:- dinesh kumar s/o brahm dass
V. P. O suri, teh. Amb, distt. Una.
Ph. No. Is :- [protected]
Mail id is:- [protected]@gmail.com
Please solve this problem as soon as possible.
Before issue credit card on my name.

In my experience axis bank has poorest customer service. Executives do not coordinate among themselves and they call customer as cheater.

My loan's 2nd emi was not debited since axis bank had not processed ecs form (No one knows reason for delay). I am ready to pay through cheque while they are working on ecs however no one comes to collect cheque rather they prefer calling and harassing.

Dear sir/ mam,
Please help me to refund my account for cancellation order.
Details are bellow:
The authorization code (Refund reference number) for the transaction is [protected]-013454.

Amazon.in
Oct 5 (7 days ago)

To me
Hello,

Your refund of rs.1249 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is [protected]-013454.

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above authorization code (Refund reference number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalized banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the authorization code provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.

Hope this helps. Thank you for choosing amazon

I have request for persnal loan for 5 lakhs they send one excutive who is useless he dont how talk also. From moring to he called 5 time asking many details. I am 9 year axis bank customer taken almost 5 loan 3 closed 2 runnig. My loan application-[protected]. He still not filled it he is from bangalore. If its not possible please let me know i can apply other bank.

Hello. I am very disappointed with your service. I have a loan repayment due on 5th of every month. This month on 5th i had funds which had shortage of one rupee to loan emi. On that amount of loan emi deducted and my balance came to negative of one ruppee so i thought loan emi payment has been done. But on 11th of this month o am getting calls as pending loan emi then i called customer services they are saying your funds had gone to lien. And they are saying you need to make payment of emi along with cheque bouncing charges. But i am asking what happened to my funds which is gone to lien. I want the lien amount to get credited to my loan account. I want the issue to be resolved. How can i forget my amount which had gone to lean..

Dear sir / madam,

This is kanagarajan
One assist relationship # 2901922
Mobile # [protected]

My axis bank a/c no - [protected] has been debited by 1899.00/- for oneassist membership.
I receive phone calls from this no - 91 [protected] regarding one assist service but i do not accept this service without my approval they deducted money from my account. I need my entire money back.
So i contacted oneassist customer care couple of times in past two days and requested for cancellation of my membership.
I am totally disappointed with this one assist

Regards
Kanagarajan. K. P

M-[protected]
Email:[protected]@yahoo.com

Hi,

On 9/10/2017 i booked the charted but ticket from ratlam to indore the transection got canceled but my money which is rs.245 debited from my account no but as i inquired on charted website and charted customer care as well as in the booking office they indicates that they didnt recieved the payment.
So can you please refund my money asap, also i am sharing you the transection no so have a look and please provide soultion asap.

Info:pur/charted bus/indore/charted bus/seq no. 387578

Thanks
Nikhil khatana
[protected]

Hi sir,

I did fund transfer through mobile banking on 29th but by mistake wrong payee was selected and finally payment was done too.

When i requested axis bank about the same they assured that they will recall the payment but now today when i called they said nothing can be done.

I even visited kotak bank to find out the payee details and they confirmed that account (Payee account) is not working and nothing to worry, they will return the payment once axis bank will ask for that.

Please help me what to do.

Thanks
Sushma singh

I have transfer rs.500 from tez application at 9th october 2017 19:19 to dharmendra makawana ([protected]), info: upi/p2a/[protected]/dharmendra praddhum
Now, 500 is debited from my account but not received in payee account.
Please help as my account is debited and it is not small amount for us.
In tez application the is no update since last 2 days.

I mr.
Mukesh j agarwal had sent a mail 28 september rearding the issue a
Of auto loan repayment was done my me on 14 august, but i have not recived any confirmation yet. And the loan centre has not given any confirmation till now.
And i is telling to pay some interest n due pending i am not going to pay any charges and i had confired with the bank there was sufficient balance in my account on day n date when the cheque was submitted.

I had cancelled products from flipkart and there were suppose to be one refund but i see there is no refund in my credit statement.
The merchant already gave me reference number and when i contacted axis bank they are not willing to check with that number.

The transaction number is as follows for amount 949/-
[protected]

Please contact me via email -
Email id - [protected]@gmail.com

Thanks,
Shivani

I opened account in axis bank in july 2017 but axis bank took ore than 25 days to activate my axis bank account.

After the activation, i register for internet banking with the given details in insta kit and i successfully registered.

But, i was facing the issue when i am clicking on following option:
Payment - fund transfer

The error message is displaying as follows:

"access to the menu is not available. Please contact bank administrator"

Then i visited my bank branch armoor telangana. Where i spoke to branch manager mr. Dilip and asst manager sairam.

He asked me to fill the request form and then within 48 hours (2 working days) your problem will be resolved.

After 5 days, i tried again to transfer fund but same error displayed to me. Then he asked me to help desk to resolve it.
Then i called to axis bank customer service number[protected] they told me your query will resolve with 24 hours. But without informing and resolving my issue the executive marked it resolved.

When i again called today, they informed me your query has been resolved.

I am not able to get feasible solution from axis bank and since account opened, i am not able to transfer fund and pay bill through online internet banking.

This situation is very frustrating for me because branch manager is not attending and being available on call.

Please help me to resolve this issue.

Dear axis bank i have an issues of my login problem and i also goes to the bank for complaints past 10 days regarding login problem in app and i didn't get any response form them please help me out for regarding problem log in i'll be thankful to you. Ur services are ruthlessl the staff members does not no how. To speak with the customer please help fix my problem.

Hi team,

For my loan account ppr[protected], i have received dds for both on saturday 05-august-2017 and deposited in bank same day.
But it will credit to my account on 09-august-2017, you guys started emi from 10-aug-2017. And second emi i waited till 12-sep-2017 but it’s not deducted due to ecs will take 45 working days to accept and meanwhile i got phone call from your bank saying pay online i paid as instructed and they told i have to pay 3rd emi also online because ecs will not happen, as they instructed i have paid 3rd emi on 05-oct-2017 but i got a message from icici today saying my ecs returned due to insufficient balance tell me why you guys are submitted ecs again after i paid as per your instruction, the icici bank charged now 350rs+tax who will pay that and top of that in my axis bank mobile app its showing emi pending.

I need my extra charged money back due to axis bank mistake.
And it should not affect my cibil score.
I want to escalate this can you please provide me respective email id?

Regard’s
Yathish
Ph-[protected]

Respected!
Sir/madam,

We would like to inform you that, on dated 09.10.2017 we have deposit rs 49700/- in my same bank (Axis) ac no-[protected] with branch wazidpur, harauwa, varanasi & branch code-2554

But the on dated 09.10.2017 credited rs 47700.0 /- only in my account.

Rs 2000/- is short.
Kindly look the concern with high priority and give the proper amount.

Regards
Nagesh saini,
Address:- hn-637,
Vill& post - kathiraon,
Diss-varanasi
Mob-[protected]
Email id - [protected]@gmail.com

On 5th july'17, there were 4 fraud transactions that took place from my saving account as atm cash withdrawal while my card was present with me at that time. Total amount - 32000/-
I reported to the bank immediately and got my card blocked. I was told about the resolution in 30 working days. Its been more than 3 months now and there is no resolution from the bank. I had submitted all the required documents with the bank (Dispute form, debit card (Broken upon advise), complaint copy with cyber cell). I got this issue escalated to the nodal officer level also and all i get to hear back is that bank is investigating on the issue.
I also wrote to shikha sharma (Ceo of axis bank), yet there is no response or intervention on the resolution of this issue.

Original complaint number[protected]
Document submission confirmation number[protected]
Complaint reference number (Nodal officer mail chain) - n[protected]

Please intervene in the situation and help me with the resolution and getting refund.

Hi,
I maintain my salary account with axis bank. On 10-oct-2017 rs 4016/- amount got debit from my account without prior reason.

I coordinate with bank's customer care support department but they r not ready to listen my problem as they ask to transfer my call from another department & once i try to them than they again do the same.

Same bank charge me rs 10000/- as consolidated charges because from last 3 month i was not maintain my minimum balance criteria when i ask to concern person of axis bank than he suggest me to open a new saving account.

Axis bank, you actually cheated me.

My account no is [protected].

Kindly help me.

With regards,
Gaurav
[protected]

As per the trails mail i have allready paid the outstanding amount through imps, but they also confirm that, will provide the close proof with in next day, but after contiunous follow up and they are not pick my call, every time call to the concern person nagendra he is sitting in shimoga main branch, also confirm that, by reason they are not inform the credit card dept and for continous struggle for customer.

The outstanding balance amount of rs. 117699.91 as per the statement date on 11/08/2017 and the due date on 02/09/2017 to avoid the financial charges. Same day they told you pay this amount and this is the file amount, no more charges, but they did purposefully to carry the payment details with higher dept. The confirm the payment amount on 12th sept and the payment made on 12/09/2017 ref no [protected] through sbi imps mode. They confirm that there is no balance amount in my account, and card was block.

Why they are not intimate to the customer for balance, once my follow they tell, these much amount, will penging and then only provide the close,

How can i belive they will provide the same.

Dear vasudev sir, they are really irritating and they are calling my no some other local and miss guiding.

Name of the person is calling for my mobile no :[protected], and he has taken con call with nagaraj lalbhag branch credit card collection dept, also discuss with nidhi credit section, no body is helping.

This is very much irriating serviceing from axis bank

Please help my out and get the waiver for the same

Even though i having car loan with your bank, having clear payment.

Iam very old customer, for your bank, in future no more service to from youre bank.

Regards
Sukarama
[protected]

As per the trails mail i have allready paid the outstanding amount through imps, but they also confirm that, will provide the close proof with in next day, but after contiunous follow up and they are not pick my call, every time call to the concern person nagendra he is sitting in shimoga main branch, also confirm that, by reason they are not inform the credit card dept and for continous struggle for customer.

The outstanding balance amount of rs. 117699.91 as per the statement date on 11/08/2017 and the due date on 02/09/2017 to avoid the financial charges. Same day they told you pay this amount and this is the file amount, no more charges, but they did purposefully to carry the payment details with higher dept. The confirm the payment amount on 12th sept and the payment made on 12/09/2017 ref no [protected] through sbi imps mode. They confirm that there is no balance amount in my account, and card was block.

Why they are not intimate to the customer for balance, once my follow they tell, these much amount, will penging and then only provide the close,

How can i belive they will provide the same.

Dear vasudev sir, they are really irritating and they are calling my no some other local and miss guiding.

Name of the person is calling for my mobile no :[protected], and he has taken con call with nagaraj lalbhag branch credit card collection dept, also discuss with nidhi credit section, no body is helping.

This is very much irriating serviceing from axis bank

Please help my out and get the waiver for the same

Even though i having car loan with your bank, having clear payment.

Iam very old customer, for your bank, in future no more service to from your bank.

I have received a call from axis bank, i just don't want the subscription and please cancel my subscription for my axis visa card ending with 4070. It has been noticed that the money already been charged @1899 for the same.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money @1899.