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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 411

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H
Hemant-bhatt
from Mumbai, Maharashtra
Oct 10, 2017
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Address: 401101

I am having a complaint for forex card which is not resolved from last 20 days i am just mailing your bank and visiting your branch but no one to resolve it.
My complaint no :[protected] acct no :[protected]

As your bank committed me first 3 withdrawal free for a year before issuing me forex card.
And on my first withdrawal of 1200euros from atm in vienna 160.27 euros were deducted from my account.
The concern is for 160.27 euros which is deducted from my account,
I believe when your bank commits free withdrawal to customer it means free.

And i should trust your bank that when it has committed free withdrawal then else of the money withdrawn non of the amount should be deducted from my account.

Please look into it as i have been corresponding from 21/09/2017 with your bank and there is no solution to it.

Please credit my balance amount at earliest.
Thanking you for your service.

Hemant bhatt
Entrepreneur
Battlemark systems.

Computers # security systems # networking

Mobile : +91 [protected]
Axis Bank customer support has been notified about the posted complaint.
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    M
    Manjuri Saha
    from Mumbai, Maharashtra
    Oct 10, 2017
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    I just received a call from the no. [protected]. The person talking was very rude telling me that my debit card is getting blocked for next 3 months. I have to give them my card no. When i said no they called me again asking for my aadhar card no. They said if i don’t give they will block my card. I said better to block i will go directly to bank tomorrow. They called me 3 to 4 times when i was not ready to listen to them. Please make sure this call is tracked because when i asked the person's name and bank branch they hanged up.
    Axis Bank customer support has been notified about the posted complaint.
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      V
      vvgkm
      from Delhi, Delhi
      Oct 10, 2017
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      Address: Chittoor, Andhra Pradesh

      I am having salary savings bank account with bhavani nagar, tirupati branch, a. P., bearing account no.[protected]. It is also linked with d. Mat account. At the time of opening of d. Mat a/c, they told that no charges will be levied. But it is observed that every year axis bank is debiting consolidated dp charges/amc charges. Eventhough there are no transactions in d. Mat account. My dp id:in300484. Category; non house beneficiary, type/sub type: resident/ordinary. It is requestedto close the d. Mat account and also re. Quested to refund the charges already collected so far.
      Axis Bank customer support has been notified about the posted complaint.
      Oct 10, 2017
      Updated by vvgkm
      My name is V V GOPALA KRISHNA MURTHY
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        K
        Kunjal Baria
        from Mumbai, Maharashtra
        Oct 10, 2017
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        Address: Mumbai City, Maharashtra, 400011

        One of the worst experience had with axis bank, not even me but even my friend has the same experience.
        Axis charges are way too high for 2nd class family, they also do charge you unnecessarily.
        3rd class, poor customer service of the online 24/7 customer service.
        Customer service people are always busy, they do not even answer the call.
        Pathetic customer service in my life.
        Would never ever again re open my account with fraud bank.
        Thank you for letting me this experience of you poor services.
        I make sure at least in my friends and family do no open axis account.
        Axis Bank customer support has been notified about the posted complaint.
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          K
          Krithika Asok
          from Hosur, Tamil Nadu
          Oct 10, 2017
          Resolved
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          Resolved

          Address: 641664

          I just get a cal from ur side nd said those stuffs nd i replied them as i ll consider with ma bank persons and ll tell u but thy said mam u can activate nd ask them like that! I don wanna be in one assist service so please stop the one assist service and return the amount in my account back! I don want that service to be activated more! Thank you!
          Aug 5, 2021
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Dear Customer,

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          Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

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            G
            Gunjan Pancholi
            from Noida, Uttar Pradesh
            Oct 9, 2017
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            This is mohan chandra balodi. I have open my salary acc. On 25 august 2017 and given all required documents, i have got the kit at the same time but till now 11:12pm 9/10/17 my acc. Didn't activated.

            Representative is giving me fake promises.
            Please help me out.
            I will be much thankful to you.

            Mohan chandra balodi
            Yamaha india motors
            Contact no-[protected]
            Acc. No - [protected]
            Axis Bank customer support has been notified about the posted complaint.
            Oct 09, 2017
            Updated by Gunjan Pancholi
            Please Help Me out.
            Axis Bank has doen well in Customer satisfactions but doing such minors can be a big issue regarding bank fame..
            Please
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              Y
              YogeshKumar90
              from Delhi, Delhi
              Oct 9, 2017
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              Address: New Delhi, Delhi, 110043
              Website: www.axisbank.com

              Dear team,

              I am using the axis credit card last 4 year and now i have some financial problem to pay the amount on regular basis due to my job change. So i hereby request you to convert the balance amount (Rs85490.76/-) into 24 month emi. Its easy to pay the bill on monthly basis.
              Otherwise its difficult to pay the monthly amount. I request you to please do the needful.

              Yogesh kumar
              Credit card number: [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                S
                srustidhar123
                from Ranaghat, West Bengal
                Oct 9, 2017
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                Address: Balasore, Odisha, 756044
                Website: www.axisbank.com

                Sir iam srustidhar mahalik.. Father name - nagen mahalik at-nuapur po-kalyani via-gopalpur ds-balasore pin-756044 state - odisha. Sir account form balasore dist to the police line near the axis bank and my problem account fraud to date 22-09-17 to another account. Transfer.5109.99 and 7066 and 2033.47 and 1021.99 and 484.36 to informaction :name - pur/rakutenpricemin75/paris/rakutenpricemin75/seqno[protected] to adders my account online transfer. Total amount my account 16606. Plese sir help me many amount payment my account drop deposit.ac (532804)
                Axis Bank customer support has been notified about the posted complaint.
                Oct 09, 2017
                Updated by srustidhar123
                Sir am srustidhar mahalik at -nuapur po-kalyani via-gopalpur ds-balasore pin-756044 state -odisha my account is fruad to another account please total amount 16606 .my bank account form balasore axis bank near police line. Please help me my account return

                Oct 09, 2017
                Updated by srustidhar123
                My number [protected]
                Sir my account fraud total amount 16606 please sir return me my account my account number [protected] sir please bank branch -padhuan pada (police line squre) balasore pin-756001
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                  B
                  bhimjaat Jaat
                  from Lucknow, Uttar Pradesh
                  Oct 9, 2017
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                  Address: Hanumangarh, Rajasthan, 335524
                  Website: [email protected]

                  Dear sir,
                  Sub:- regarding kcc account.
                  Dear sir,

                  I (Bhim singh) has taken kcc loan from axis bank rawatsar branch district hanumangarh on my agricultural land. My kcc account no [protected], in this i had taken a insurance of pradhan mantri fasal bima yogna, in that i had a “dispute that i have cultivated narma in 3 biga, mungfali in 3 biga & gavar in 11 biga” my total insurance premium would like to be rs 4105/- (Four thousand one hundred five only), but axis branch has deducted rs 11867/- (Eleven thousand eight hundred sixty seven only) may i know why they have deducted this much of amount?
                  For this i have talked with mr anil swami area officer of axis bank hanumangarh rajasthan, he has clearly stated that he does not want to know anything about this matter and he don’t knew anything about this why this high amount has been deducted, and further said that whatever you want to do you do.
                  So being a customer, does i think that i do not have any right to know why bank has deducted such a high amount of rs 11867/- instead of deducting rs 4105/-. Moreover being an area officer he should know how to talk with a person who are farmer?.
                  So i request your good self to look into the matter and kindly respond to me earliest.
                  Sincerely yours
                  Thanking you,
                  Bhim singh
                  Axis Bank customer support has been notified about the posted complaint.
                  Oct 14, 2017
                  Updated by bhimjaat Jaat
                  Dear sir,
                  Sub:- regarding kcc account.
                  Dear sir,

                  I (Bhim singh) has taken kcc loan from axis bank rawatsar branch district hanumangarh on my agricultural land. My kcc account no [protected], in this i had taken a insurance of pradhan mantri fasal bima yogna, in that i had a “dispute that i have cultivated narma in 3 biga, mungfali in 3 biga & gavar in 11 biga” my total insurance premium would like to be rs 4105/- (Four thousand one hundred five only), but axis branch has deducted rs 11867/- (Eleven thousand eight hundred sixty seven only) may i know why they have deducted this much of amount?
                  For this i have talked with mr anil swami area officer of axis bank hanumangarh rajasthan, he has clearly stated that he does not want to know anything about this matter and he don’t knew anything about this why this high amount has been deducted, and further said that whatever you want to do you do.
                  So being a customer, does i think that i do not have any right to know why bank has deducted such a high amount of rs 11867/- instead of deducting rs 4105/-. Moreover being an area officer he should know how to talk with a person who are farmer?.
                  So i request your good self to look into the matter and kindly respond to me earliest.
                  Sincerely yours
                  Thanking you,
                  Bhim singh
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                    B
                    bhimjaat Jaat
                    from Lucknow, Uttar Pradesh
                    Oct 9, 2017
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                    Address: Hanumangarh, Rajasthan, 335524

                    Dear sir,
                    Sub:- regarding kcc account.
                    Dear sir,

                    I (Bhim singh) has taken kcc loan from axis bank rawatsar branch district hanumangarh on my agricultural land. My kcc account no [protected], in this i had taken a insurance of pradhan mantri fasal bima yogna, in that i had a “dispute that i have cultivated narma in 3 biga, mungfali in 3 biga & gavar in 11 biga” my total insurance premium would like to be rs 4105/- (Four thousand one hundred five only), but axis branch has deducted rs 11867/- (Eleven thousand eight hundred sixty seven only) may i know why they have deducted this much of amount?
                    For this i have talked with mr anil swami area officer of axis bank hanumangarh rajasthan, he has clearly stated that he does not want to know anything about this matter and he don’t knew anything about this why this high amount has been deducted, and further said that whatever you want to do you do.
                    So being a customer, does i think that i do not have any right to know why bank has deducted such a high amount of rs 11867/- instead of deducting rs 4105/-. Moreover being an area officer he should know how to talk with a person who are farmer?.
                    So i request your good self to look into the matter and kindly respond to me earliest.
                    Sincerely yours
                    Thanking you,
                    Bhim singh
                    (M) [protected]
                    Axis Bank customer support has been notified about the posted complaint.
                    Oct 09, 2017
                    Updated by bhimjaat Jaat
                    Dear Sir,
                    Sub:- Regarding KCC Account.
                    Dear Sir,

                    I ( Bhim Singh) has taken KCC loan from Axis Bank Rawatsar Branch District Hanumangarh on my agricultural land . My KCC account No [protected], in this I had taken a Insurance of Pradhan Mantri Fasal Bima Yogna, in that I had a “Dispute that I have cultivated NARMA IN 3 BIGA, MUNGFALI IN 3 BIGA & GAVAR IN 11 BIGA” my total insurance premium would like to be Rs 4105/-( Four Thousand One Hundred Five only), but Axis branch has deducted Rs 11867/- ( Eleven Thousand Eight Hundred Sixty Seven only) May I know why they have deducted this much of amount?
                    For this I have talked with Mr Anil Swami Area officer of Axis Bank Hanumangarh Rajasthan, He has clearly stated that he does not want to know anything about this matter and he don’t knew anything about this why this high amount has been deducted, and further said that whatever you want to do you do.
                    So being a customer, Does I think that I do not have any right to know why bank has deducted such a high amount of Rs 11867/- instead of deducting Rs 4105/- . Moreover being an Area Officer he should know how to talk with a person who are farmer ?.
                    So I request your good self to look into the matter and kindly respond to me earliest.
                    Sincerely Yours
                    Thanking You,
                    Bhim Singh
                    (m) [protected]
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                      S
                      srustidhar123
                      from Ranaghat, West Bengal
                      Oct 9, 2017
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                      Address: Balasore, Odisha
                      Website: www.axisbank.com

                      Sir iam srustidhar mahalik at-nuapur po-kalyani via-gopalpur ds-balasore pin-756044 sir my problem account is faq to another account sir. Iam could not my account faq. My problem solved go to axis bank. He talking iam not help you. You account number faq. Iam talk him no sir never faq account my. Please sir account faq 16000 to another account. Please help me sir. Faq account my.ac my transaction account to date[protected] to form faq to the information to pur/rakutenpricemin75/paris/rakuten75/seqno[protected] and my faq amount 5109.99 and 2396.58 and 7066 and 2033.47 and 484.36 and my total amount 16606 faq to another account. Please sir help me my money returned my account. Request for you
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 09, 2017
                      Updated by srustidhar123
                      At--nuapur po-kalyani via -gopalpur ds-balasore pin-756044 odisha sir my bank account to the balasore dist to axis bank police line near .father name-nagen Mahaliak and my name -srustidhar mahalik

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                        A
                        anantb666
                        from Mumbai, Maharashtra
                        Oct 9, 2017
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                        Address: Mumbai City, Maharashtra, 400007
                        Website: axisbank.com

                        I am the customer of axis bank since 4 years now. Last year when the rbi made it mandatory that chip-based debit card are to be used by all, the bank issued me a new debit card. As the new card was issued to me, i discarded my old debit card, thinking the same cannot be used now and the same is true also. However now they have charged me annual debit card charges for both the cards. On confrontation, the bank official said that your old card was also active throughout and now it has been blocked. He also advised me to claim refund through phone banking. When i called the bank, they shamelessly refused to reverse the disputed debit card charges. The lady said you should have made proper enquiries and blocked the card earlier only. It was default on your part. Note that i had never asked the bank to issue me a new chip-based card. It had issued the same on its own citing rbi regulations. But on the other hand, even when rbi regulations do not allow non-chip based cards, it charged me for the same. It seems bank followed rbi regulations as per its convenience. Also, the whole episode points to the bank's attitude that it can issue whatever card or service to the customer on its own and without any request, and charge the customer later for the same.
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear sir . my credit bill in included other and unlogical charges. And transition unsuccessful but sufficient balance debit.
                        When I open axis bank app that time I can't link my account with mobile bank. So make mobile banking possible to my account.
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                          J
                          Jasdeep Singh Ghai
                          from Delhi, Delhi
                          Oct 9, 2017
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                          Address: 134109

                          My account has been blocked as i am unable meet the balance requirement.
                          I haven't received any prior notice via post/letter & my account got frozen.
                          I would like to reactivate my account & like to use all the facilities i was having earlier. What would be the necessary steps to reactivate the account?
                          I am even unable to login to my net-banking account.
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            Pawan Nirban
                            from Mumbai, Maharashtra
                            Oct 8, 2017
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                            Address: Mumbai City, Maharashtra
                            Website: www.axisbank.com/retail/investment/demat-account/features-benefits

                            I am pawan mahender and i got a salary account opened from axis bank and they took signatures from us without informing us about demat account. How can you cheat people like this for reaching the targets. I have contacted many times through email dp. Operations and didnt got any response. I need my demat account to be closed immediately. Please look into this. My demat account number is 23333327
                            Axis Bank customer support has been notified about the posted complaint.
                            Oct 04, 2017
                            Wincilin's response
                            Catch money any month for consolidated changes
                            I have tried to link my aadhar no by correct procigar but it not completed your sms procidure is very faulty pl. correct it. Thanks. Subhash Vinayak Tade
                            Last six month my account catch money for consolidated changes but I am not using anything example loan cheque issues
                            Yesterday I tried to withdraw 6000 in my axis savings a/c no [protected] thru sbi atm at Thiruvallur poonga nagar, but cash not dispense my ac is debited. Please do the needful as early as possible.

                            With regards,
                            T.k.udayakumar.
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                              A
                              Asoke kumar sarkar
                              from Ingraj Bazar, West Bengal
                              Oct 8, 2017
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                              From my sb a/c no [protected] four fraudulent withdrawals each @ rs 6137.52 total amount 24550.08 have been made on 08/10/2017 from 1.21.10 am to 2.22.48 am. As soon as the matter came to my notice at about 06.50 am today vide messages, i effected withdrawal of all amounts by atm card so that no further fraudulent trans is possible. Please arrange for crediting the amount to my account and changing the atm card and also take other appropriate action as is required.
                              Asoke kumar sarkar mob [protected] [protected]@gmail.com
                              Axis Bank customer support has been notified about the posted complaint.
                              I wanted to invest in mutual funds. I have a salary account in Axis Axis bank blocks any attempts by me to go for investing in other AMCs. They bounced my cheques, Axis App refuses to transfer amount to the AMC and it has been a loss for me.
                              Sir I want the reason of my account annessery didection
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                                A
                                Asoke kumar sarkar
                                from Ingraj Bazar, West Bengal
                                Oct 8, 2017
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                                Fraudulent withdrawal of rs 24550.08 in four trans each @6137.52 on 08/10/2017 between 1.21.10 am to 2.22.48 am. The transaction is not done by me so it is fake and i request you to investigate the matter and arrange for the recovery to me at the earliest. Presently i have withdrawn all money from the a/c so that further fraudulent withdrawal is not possible. I would also request you for changing the atm card immediately.
                                Axis Bank customer support has been notified about the posted complaint.
                                Oct 08, 2017
                                Updated by Asoke kumar sarkar
                                Sbin a/couple no [protected] mob no [protected]
                                Oct 08, 2017
                                Updated by Asoke kumar sarkar
                                SB a/c no [protected] mob no [protected]
                                I have used IMPS for transfer money on 30th September 2017. It is still in suspect status, I need to transfer that money as soon as possible. Please help.

                                Account Number - [protected]
                                Worst Worst Worst.. Not even able to activate my netbanking... Worst interlinking website. asking countries worldwide but not india included who sits in chennai opened SB account ...GO bay of bengal.
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                                  D
                                  Deeps Khatri
                                  from Bhadohi, Uttar Pradesh
                                  Oct 8, 2017
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                                  Address: Barmer, Rajasthan, 344001

                                  Toaday i recived a call from [protected]

                                  He ask me some details like debit card no. And other debit card details, and after he generate otp and ask me otp.

                                  I checked the massge, was writte in the massge

                                  Otp for transaction of inr 9568.00 on your card xxxxxxxxxx at the mobile is xxxxxx otp.

                                  Fake call no. Is [protected].

                                  Pls enquary and shortly feedback me.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    syed abdul safiulla
                                    from Kolkata, West Bengal
                                    Oct 8, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hooghly, West Bengal, 712701

                                    To
                                    The axis bank

                                    Sir/mam,
                                    I used a current axis bank account. I pay two wbsedcl electric bill in 06/10/2017, amount are deduct from account but this payment did not success and till now it science payment status is "pending". Why payment did not update, as per your rule payment will be updated with in 1 working day. So i say amount will refund other wise payment success. I request to please do some needful.

                                    Thanks and reguards
                                    Sufia jeans centra
                                    Oct 8, 2017
                                    Complaint marked as Resolved 
                                    till now payment status in pending
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Oct 08, 2017
                                    Updated by syed abdul safiulla
                                    my problem not solve, till now payment status pending

                                    I Dr Syamlendu Panda having account with axis bank with Dhanbad branch ac no [protected].I have deposited a cheque of amount Rs 4, 06, 050 on 18th September at your Purulia branch.
                                    Chq no 6100(chq drawn at sbi Purulia) issued by INDIAN POSTAL DEPT and Issued at Purulia .
                                    on 21st September I have received a mgs that my chq has been returned. I was really surprised that how a govt cheque has returned...what may be the reason...later come to know at that time axis bank Puruliya was not participating in cts clearing so they send my cheque to Bankura and this cheque returned from Bankura sbi .As far as i know this type of postal cheque only passed by either issuing branch(ie sbi Purulia) or by CTS clrng.

                                    Now from last couple of days my daily routine was call one of your officer to ask about an update. everyday he reply cheque not found, bankura branch not yet send it, etc etc.Totally unprofessional attitude. As per his instruction i also send this snapshot...after that today i receive a call from your staff that i have to visit your branch and collect the cheque. When I inform him that the cheque return due to tech reason so kindly lodge it once again from your end.He told me that whatever i have to recv the cheque from them and after that i can deposit it once again.

                                    Really beyond my thinking why i have to travel about 50km just to fill up a chq deposit slip.
                                    what is my fault?
                                    Deposit a cheque in your branch...
                                    your CTS system not working and I have to pay the price?
                                    why i have to sign the return register where i am not taking the cheque with myself?

                                    I already lost interest income for 10-15 days. please lodge this cheque from your end, .
                                    Please dont force me to proceed further
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                                      AVINASH MIRYABELLI
                                      from Hyderabad, Telangana
                                      Oct 8, 2017
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                                      I did a transaction from my axis bank to andhra bank in 6th october around 8000/-.in my account amount debited. But in benficiary account momney is not credited. Benificiary acc no: [protected]
                                      My acc no: [protected].
                                      Can i have solution for this?
                                      How can i resolve this problem?
                                      Moeney will br credited within 2 days are not?
                                      If it will not happen what i need to do?
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Deeps Khatri
                                        from Bhadohi, Uttar Pradesh
                                        Oct 7, 2017
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                                        Address: Barmer, Rajasthan, 344001

                                        Very bad service for online, i was last 7 day tray to generat net banking id and password
                                        But every time any error and invalid otp.

                                        I am very disappointed your services.
                                        Pls contact me and solved proble

                                        Very very disappointed your services and every time error error and invalid otp send.
                                        Pls contact me and than closed my account,

                                        [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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