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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 412

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A
Amresh Pradhan
from Bengaluru, Karnataka
Nov 3, 2017
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I have Requested to Close my current account with axis bank. I have submitted my check book and ATM card and submitted the application to close the current account. They have taken my check book and ATM card but not yet closed my account yet. Instead they are charging me some 1000 bucks every month uselessly. I went to Axis bank couple of times. I want to close this account ASAP and can't wait for my credit score to get harmed. I also think they are making us fool. I am going to drag them to court if they are charging me anything.
Dec 10, 2018
Complaint marked as Resolved 
Resolved long back
Axis Bank customer support has been notified about the posted complaint.
Dear sir i have a account in axis bank in dholpur rajasthan .my sallery deposit in account but bank not issue cradit card .he say not offer for you this product.this is not good policy in axis bank dholpur.so please help me.
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    Kanvi
    from Pune, Maharashtra
    Oct 6, 2017
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    Address: Kathua, Jammu and Kashmir, 184101

    Hi
    My name is kanvi
    I have transfered rs 2000 to my brother through mobile banking app but he haven't received any so i tried to call to customer care firstly executives are so busy there after giving n number of attempts one executive picks my call and then i told her the whole story she said it will be refunded with in 7 working days. According to my opinion in every bank money will be refunded within 24 working hrs still i said ok but till now i haven't received any. I had done that transaction on 29th now its 6th neither me nor my brother received any money. It was so irritating he needs that money urgently bt because of your faulty system till now we are sitting like a morrons in our house. Ty so much axis bank for your services. Take required actions and send my money back asap.
    Axis Bank customer support has been notified about the posted complaint.
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      Kanvi
      from Pune, Maharashtra
      Oct 6, 2017
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      Address: 184101
      Website: www.axisbank.com

      Hi
      My name is kanvi
      I have done transfered rs 2000 to my brother through mobile banking app but he haven't received any so i tried to call to customer care firstly executives are so busy there after giving n number of attempts one executive picks my call and then i told her the whole story she said it will be refunded with in 7 working days. According to my opinion in every bank money will be refunded within 24 working hrs still i said ok but till now i haven't received any. I had done that transaction on 29th now its 6th neither me nor my brother received any money. It was so irritating he needs that money urgently bt because of your faulty system till now we are sitting like a morrons in our house. Ty so much axis bank for your services. Take required actions and send my money back asap.
      Axis Bank customer support has been notified about the posted complaint.
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        P
        Panki Tandon
        from Mumbai, Maharashtra
        Oct 6, 2017
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        Address: Chandigarh, Chandigarh, 160035

        Axis bank called me one day such as 4 to 5 years back and asked that i have some due (Account no. [protected]) for my last card i had with axis bank, i had no idea and therefor i visited the branch to know more about it. They had issued a credit card without my signature without any driving licence or passport and no clue why they have done it. It was an amount of 1000 rs which was due but my pan card number was right with them and they insisted that i have to pay it otherwise i will not be avail any services from axis bank. Couple of days back executive came to my place and had payments from me and gave me a receipt of close to 1300 rs.
        I forgot the episode but after 8 or 9 years i can see payment due and had destroyed my credit history. Please suggest how can i file a formal complaint and challenging them that i am the original owner of the card or their system was not robust enough to stop or prevent customer to get caught in these sort of organised crime by them or by agencies hired by them for getting information from the customer and misuse it for their own benefits.
        Why cannot they issue credit cards by clicking the photo graph or record the event so that it is prevented. I want to file a case i have just got one house loan disproved of close to 30 lakh and i want to recover the amount from the bank as a harassment compensation.
        Axis Bank customer support has been notified about the posted complaint.
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          J
          Jaya Prakash Paramasivam
          from Deoband, Uttar Pradesh
          Oct 6, 2017
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          Address: Faridabad, Haryana, 121001

          Dear sir
          Today i went to axis bank loan center which is at sector 16, faridabad, to close my personal loan,
          I have cheque for the amount of rs 799564 against of rs 797205.

          They never informed to customer and they refusing as excess amount cheques cannot be accepted.

          This cheque is issued by fullerton india, issued by axis bank only.

          Now what i want to do, how cai close this account, the fullerton india refusing to give the lessor value cheque.

          Please advice me.
          Axis Bank customer support has been notified about the posted complaint.
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            D
            Dhandapani Vk
            from Ernakulam, Kerala
            Oct 6, 2017
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            Address: Bangalore, Karnataka

            I have applied personal loan (1lakh). Only partial amount credited to my account after 15days of delay. When asked customer care they informed 36k charged as service charges. Further to discussion they accepted their mistake and assured for refund.
            Till now (15days after discussion) money not refund. When called axis bank customer care they say amount has been credited to my account. I informed them, no money credited. Now i have to pay the interest for 1 lakh, but actually received partial amount.
            Axis Bank customer support has been notified about the posted complaint.
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              ص
              صمیر احمد ٹھوکر
              from Srinagar, Jammu and Kashmir
              Oct 6, 2017
              Resolved
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              Address: 01933

              Good afternoon sir/mam
              With great humble i want to bring in ur notice that i am a new customer of axis bank (Branch arhama shopian) i submited my docutemnts and payment in the said bank before one month and received a kit but still they dont have created my account and my atm card is not working.. I called the office many times but no one gives reply and i visited the branch seven times still they are not doing any thing bettr so i request ur goodself please forward my complaint so that they will create my account as soon as possible or they can give my payement back.. That will be your most kindness

              Regards
              Sameer ahmad thoker
              Nov 22, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2017
              Axis Bank Customer Care's response
              Hi Sameer,

              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

              Regards,
              Axis Bank
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                S
                Subodh Jadhav
                from Morjim, Goa
                Oct 6, 2017
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                Address: Aurangabad, Maharashtra, 431001
                Website: www.axisbank.com

                Axis bank is deducting money from my savings account anytime without giving any notification. Not even the money deducted is showen in the bank account statement.
                Axis bank is doing fraud with customers, customers are not trusting axis bank now a days.
                Many customers are facing this problem.
                We some of the customers from aurangabad had decided to file case against axis bank.
                Axis Bank customer support has been notified about the posted complaint.
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                  V
                  vp mohanapriyaa
                  from Noida, Uttar Pradesh
                  Oct 6, 2017
                  Resolved
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                  Hi,

                  My account is opened as a salary account in november, 2016. The bank people came to my office for collecting documents for account opening. Somehow they entered my name wrongly as maohana priya instead of mohanapriyaa. Now when i tried to process my visa, they are asking for my bank statement where my name is spelled wrongly. I went to bank twice and filled the correction form. They promised to rectify in two working days. A month is gone, still nothing is changed.
                  Nov 18, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2017
                  Axis Bank Customer Care's response
                  Hi Mohanapriyaa,

                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                  Regards,
                  Axis Bank
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                    S
                    Shawn P
                    from Bengaluru, Karnataka
                    Oct 6, 2017
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                    Address: Pune, Maharashtra
                    Website: NA

                    What kind o[censored]nfair customer policies does this bank have? My company created my account in axis pune with just a signature and i am in bangalore, but when i want to close the account i have to go vist the branch personally and close it. They are obviously not going to pay for my travel cost. My other otion is to transfer the account to another branch in bangalore so that they can take the hit of closed account metric (I see an internal integrity issue here).

                    Why when an account can be opened without my presence in the bank it can not be closed without my presence in the bank. Unfair banking policies. Would request rbi to look into this.
                    Nov 13, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    Axis Bank Customer Care's response
                    Hi Shawn,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                    Regards,
                    Axis Bank
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                      K
                      Khushwinder Garg
                      from Nawanshahr, Punjab
                      Oct 5, 2017
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                      Address: Sangrur, Punjab, 148024
                      Website: www.axisbank.com

                      I khushwinder pal having current a/c no. [protected] in axis bank dhuri

                      I am facing very much problem from tuesday that net banking in day is not wirking and site alwasys conveys a message this axis bank net banking option is not available till today.

                      I many time visited home branch but anybody not give any help

                      Please help

                      [protected]
                      [protected]@yahoo.com
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 06, 2017
                      Updated by Khushwinder Garg
                      delete my complaint it is solved
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                        G
                        Govardhan Reddy Yakkaluri
                        from Bengaluru, Karnataka
                        Oct 5, 2017
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                        Address: 560103

                        Hi team,

                        I gave the edc machine back on 11th sep 2017 to closed edc account business account as well. As requested we tear bank cheques and atm card.
                        I paid 1800 for edc charger and for closing 3400 is paid to bank to close the account.
                        I have attached paid and requested closing account bills.

                        Almost one month is going to complete stilll the account is not closed.

                        Thanks,
                        Govardhan
                        +2 photos
                        Axis Bank customer support has been notified about the posted complaint.
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                          J
                          Jusaira
                          from Basavana Bagevadi, Karnataka
                          Oct 5, 2017
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                          I have booked a kerala rtc ticket from trivandrum to calicut on 30-september-2017, but the transaction failed twice during the payment section, but the amount is deducted from my axis bank account of a total ₹2464 (₹1232 each time).
                          Transaction detail is:
                          Pur/keralartc/mumbai/keralartc/seq no 982848
                          Pur/keralartc/mumbai/keralartc/seq no 975553
                          Please refund the same amount.
                          Axis Bank customer support has been notified about the posted complaint.
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                            G
                            Gopalarathnam
                            from Madurantakam, Tamil Nadu
                            Oct 5, 2017
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                            Address: 605004

                            This is to inform that that on 28.09.2017, i have deposited rs.15000/- in the cash deposit machine at pondicherry branch. But due to some error in the machine the amount was not credited in my s. B a/c no.[protected] till date (I. E. Upto 05.09.2017).

                            I have made the complaint immediately to the security and thereafter on 30.09.2017 i have made the complaint to the branch also. But unfortunately no result for me and no staff or manager of the bank has not responded for the complaint. The issue is still pending and i don't who will give the response to my complaint and further how many your bank will take to solve the matter.

                            I have proposed to take the issue with the consumer court and to the rbi if the issue is not solved within two days.

                            Regards,
                            D. Gopalarathnam
                            Mobile no.[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              sarath pani
                              Oct 5, 2017
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                              Address: 560100

                              I had applied car loan september 2017

                              1 agreed to give fund 85% percent on road (Not ex showroom) but they cheated once agreement was over and i received money less than 83% that include their document, stamp and processing charges.

                              2 secondly, axis bank loan team promised to disbursed money by end of september month and emi would be started october (I. E 10/10/2017) month. But i shocked car show room received loan cheq on october 4th -2017 (Yesterday) still cheq was not cleared. Even i didn't get any single document from axis bank. But i received mobile message 10/10/2017 is the emi start date.

                              It is very sad.. They are cheating a lot still cheq not cleared. But emi should pay this month
                              Axis Bank customer support has been notified about the posted complaint.
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                                M
                                mohitangad
                                from Gurgaon, Haryana
                                Oct 5, 2017
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                                Address: New Delhi, Delhi, 110063
                                Website: axis bank

                                Respected sir/mam

                                My name is mohit verma i request to open a salary account in axis bank i worked for study khazana
                                My no is [protected] but bank rajister my woung no [protected]

                                My acoount is active but its been 2 weaks i do not recived welcome kit
                                Please my salry is hold please solve my issue asap
                                My correct no is [protected] plz rajister this no.

                                And plz dispatch my welcome kit also

                                Mohit verma
                                Account no axis bank '[protected]
                                Contact no [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  A
                                  AditiAbhi0208
                                  from Delhi, Delhi
                                  Oct 5, 2017
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                                  Address: 110093

                                  Dear team,

                                  This is to inform you that i have opened salary a/c in axis bank since last two month ago, but it is not yet getting open.

                                  After taking follow-ups with several people of axis bank, it is still under processing and got my reasons for non-opening the a/c.

                                  My two months salary is freezed there, unable to withdraw my salary, they are not even close my account.

                                  I want to know who will pay for such harrasment.

                                  I got number number of mumbai but no one is bother to pick the phone as well.

                                  I now want my a/c to be active right now and also i need compensation for such pathetic service.

                                  If any one have such courtesy call me on my below number right now

                                  Worst service ever seen.

                                  A/c number:[protected]

                                  Regards
                                  Aditi saxena
                                  [protected]/[protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Oct 06, 2017
                                  Updated by AditiAbhi0208
                                  Yesterday now New story started, I received the call from Mohan Cooperative Branch, again he informed me that I have to wait till Monday for account opening, as now my documents will go under scanning, processing will get started accordingly.

                                  However, I got the miscommitment earlier, that it has already been scanned and it is under processing from Mumbai Branch.

                                  I actually don't know what kind of Worst Service thy are providing to the customers. I will never recommend any of my friend/relative/colleague/neighbours to open the account in AXIS Bank as it will never been open and they will use your money for their desire.

                                  Just to inform you once again that i have already logged the complaint under Consumer Forum for such Harassment, now I need my salary + compensation for such a pathetic service.
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                                    J
                                    Jith1020
                                    from Bengaluru, Karnataka
                                    Oct 4, 2017
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                                    Address: Kottayam, Kerala

                                    My complaint id is 1706481.
                                    More than 10 days i waite for ur reply but it not happend yet. I think better to move consumr cort aganist this regards. I informed palai axis bank (Kerala) about this. They said to me they are helpless. I wait for 2 more days i[censored]r not give reply i wil move for legal action.
                                    Image i added below for that transation
                                    +1 photos
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      P
                                      Pradippta Bakshi
                                      from Thiruvananthapuram, Kerala
                                      Oct 4, 2017
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                                      Address: Kolkata, West Bengal, 700053

                                      Please note that i have never received any chip card. But bank is deducting annual charges since 2014.
                                      I am using the same old card issued to me on 2009.

                                      I visited the home branch and they said they can't do anything.

                                      I want back those charges which was deducted against a ghost card. It is a kind of fraudulent activity now the bank is practising.

                                      Regards,
                                      Pradipta baksi
                                      Axis Bank customer support has been notified about the posted complaint.
                                      My complaint id 1706481
                                      More than 10 days i waite for ur reply but it not happend yet.i think better to move consumr cort aganist this regards.i informed palai axis bank (kerala) about this.they said to me they are helpless. I wait for 2 more days i[censored]r not give reply i wil move for legal action.

                                      debit card charge for a/c no : 034010100079514 - Comment #2873503 - Image #0
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                                        Jehan Kothari
                                        from Ahmedabad, Gujarat
                                        Oct 4, 2017
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                                        Address: Ahmedabad, Gujarat, 380007

                                        I have purchased a product from paytm in last month. I returned that product because it was wrong model that i received. Now the seller have claimed that they have processed the transaction on 28th september. I have not received the payment yet. Paytm instructs to ask the bank as it is on them that when the transaction will be processed as bank takes much time to transact the amount.

                                        Mob. No. : [protected]
                                        Name : jehan bharatbhai kothari
                                        Date of incident : 21 sept. 2017
                                        Product : headphones kotion each
                                        Transaction via : paytm
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Sep 29, 2017
                                        Janta Brand's response
                                        Tanuj kumar branch mohank utar guru har sahai dist ferzpur he is my no cash diposit i have 26000 cash recieve slip but he is afrod no diposit my money in my accunt
                                        I close my mutual fund accont...but 300rs debit from my accont...I hve no information about this...so plz refund my balance...
                                        Im jatinder singh dist ferozpur vill guru har sahai my acunt in Axis brnach mohan k utr
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