Axis Bank Complaints & Reviews

I have taken personal loan 9 month ago.
I have closed my personal loan on dated 13/09/17. After that informed to axis bank officer regarding still my personal loan in open state.
His reply it's take time and automatically closed after 15 working days.
After that again informed to bank officer.
After starting of new month of october again emi generated.
After that bank officer taken 1255 rs for closing as interest.

I hv current acc in poombukar branch, kolathur, chennai.
They were debit ed charges from my current account for the sms alert.
After then i wrote letter to them regarding the stopage of sms alert during december 2016.
And also they were debit ing charges from my account. I visited to 4 to 5 times regarding this issue. They staff literally they wont bother about it.
And also they respond my call.
Very worst behaviour of staff (Mr. Vimal, mr. Karthikeyan, mr. Paramasivam).
Please take necessary action against these staff.

Hi axis direct,

I donot understand why you guys are deducting dp charges every time without informing me.

This is totally ridiculous.

I understand that brokerage is there and also i can understand that amc is ther but why dp charges.

I am going to close this account and also request other not to open account in axis direct.

Thanks
Dilip

Hi sir/madam,
I had faced a poor customer service in your bank. Especially a lady from recovery section raniganj branch hyderabad even dont check od list whether amount is credited or not and she is talking very vulgarly i. E (Kathalu chepadu) even i am explaining. And after i said iam also bank employee her way of speaking changed. Worst customer relation maintainace. I thibk they are unfit for that job

Regards
C v kalyan chakravarthy
[protected]
[protected]@gmail.com

Axisbank “one assist service” team has taken inr-1899.00 from my account without my permission on 6th oct, 2017. Assist team call me with my back details information and provided service details in a phone call. At the end of the phone call they have provided a call number where i need to confirm to access that services. I have not taken any action after the call and not even call that number. But, assist team immediately activate that service and debited inr-1899.00 from my account without any confirmation from my end.
So, i am requesting you to deactivate “one assist service” for my account and return back total deducted amount into my account.

My relationship no. Is 2871864

Dear sir/madam

My first complaint with bank is below. After this i made several complaints which is listed here and personally visited my home branch but they are also not helping me.
34502786
32537620
33422826
34185121
33859528

Apart this i had visited to beneficiary from and requested to check their system and suspended branch neft account. Beneficiary account give me clearance letter that no money received from this transaction details-inb/neft/axir[protected].

My bank is not helping me and customer care is registering a new complaint when i asked about status of my transaction.

Please suggest what to do.
Regards

Rameshwar prasad patel

Customer id[protected]

Mobile no.-[protected]

"hello,
On dated 16 may 2017, i had transferred money 1 lac to ms gulab devi (Account no-[protected] and ifsc code-barb0mezaro) by neft (Transaction details-inb/neft/axir[protected].
Same date i realized that ifsc code was wrong. I complaint to customer care.
After few days again i lodge the complaint (Complaint no.[protected] but no result.
It is about more than one month but i could not get credited my deducted money into my account or beneficiary account till date.

It is humble request, please look into matter and provide solution asap.

Regards

Rameshwar prasad patel

Customer id[protected]

Mobile no.-[protected]"

I have a current account with axis bank ltd branch located at deedwana oli sarafa bazar lashkar gwalior a/c no. [protected] i have done a transaction on edc machine provided by axis bank ltd. But after the transaction the amount from customer have been deducted but the slip that comes out contains transaction failed due to which the amount have been send back to the customers account which i want to get it back from the customer for which i want the contact details of the customer kindly help me to resolve my problem
I have attached a transaction failed slip which contain details of transaction and of customer
Contact no.[protected]

Dear axis bank edge rewards customer care,
I am deeply disappointed with your commitments towards the customer, esp. Edge rewards customer. For my every email you are just creating a service request and asking me to wait.. And i believed it and waited. Looks like no one seriously working on it.
So far you have raised 3 requests on my query dated on sep 27 (Raised after waiting for 5 days for shipment) and things havent moved an inch yet. I am not sure how your department feels about it.
Reference number 34293003
Reference number 34431642
Reference number 34504341

Dear sir/madam
This is to bring to ur notice that your atm with id no. Apcn68052, has no security guard. I am aregular visitor to this atm last night[protected] i tried to do a withdrawal txn from this atm but at the end txn get hanged up, screen kept showing pls wait your txn is under process, for 20 min i stood there but nothing happened, neither it was cancelling neither it dispensed. I waited 30 min., nothing appeared. I wanted to interatct with security guard. I asked neighbours than i come to know there is no security guard and the key of atm is with juice wala who operates next to atm. Then after interaction i came to knw he use to clean the atm and close the atm and get paid 500/- for it. I called on displayed no. Inside atm room, which has been changed too. So there was no one from whom i could get help (Techinal) then that juice wala shockingly open the server door and restarted the atm. I asked him why he did that, he said whenver atm hang up like this i do it. It get resume automatically i asked him did u has any technical know how about this, he said no. This is serious prblm to ur atm and customers visiting your atm. Pls look into the matter and appint some guard at the atm, for security reason (As per rbi guidelines)

Dear,

On 30/09/2017 at 1:55am i recharge my tata sky with bharat qr scan and pay
While doing same i done all process and rs285 are deducted from my account but i see pop-up that transaction is "unsuccessful please try again".
But my amount is debited already and i do not get any refund of same and also my tata sky recharge is not done

Same day i call axis bank and reported same

Complain id is[protected]

Please request you to check and provide refund of my money

Thank you,
Dhanraj patil
A/c no. [protected]
Mob. No. [protected].

I have Requested to Close my current account with axis bank. I have submitted my check book and ATM card and submitted the application to close the current account. They have taken my check book and ATM card but not yet closed my account yet. Instead they are charging me some 1000 bucks every month uselessly. I went to Axis bank couple of times. I want to close this account ASAP and can't wait for my credit score to get harmed. I also think they are making us fool. I am going to drag them to court if they are charging me anything.

Hi
My name is kanvi
I have transfered rs 2000 to my brother through mobile banking app but he haven't received any so i tried to call to customer care firstly executives are so busy there after giving n number of attempts one executive picks my call and then i told her the whole story she said it will be refunded with in 7 working days. According to my opinion in every bank money will be refunded within 24 working hrs still i said ok but till now i haven't received any. I had done that transaction on 29th now its 6th neither me nor my brother received any money. It was so irritating he needs that money urgently bt because of your faulty system till now we are sitting like a morrons in our house. Ty so much axis bank for your services. Take required actions and send my money back asap.

Hi
My name is kanvi
I have done transfered rs 2000 to my brother through mobile banking app but he haven't received any so i tried to call to customer care firstly executives are so busy there after giving n number of attempts one executive picks my call and then i told her the whole story she said it will be refunded with in 7 working days. According to my opinion in every bank money will be refunded within 24 working hrs still i said ok but till now i haven't received any. I had done that transaction on 29th now its 6th neither me nor my brother received any money. It was so irritating he needs that money urgently bt because of your faulty system till now we are sitting like a morrons in our house. Ty so much axis bank for your services. Take required actions and send my money back asap.

Axis bank called me one day such as 4 to 5 years back and asked that i have some due (Account no. [protected]) for my last card i had with axis bank, i had no idea and therefor i visited the branch to know more about it. They had issued a credit card without my signature without any driving licence or passport and no clue why they have done it. It was an amount of 1000 rs which was due but my pan card number was right with them and they insisted that i have to pay it otherwise i will not be avail any services from axis bank. Couple of days back executive came to my place and had payments from me and gave me a receipt of close to 1300 rs.
I forgot the episode but after 8 or 9 years i can see payment due and had destroyed my credit history. Please suggest how can i file a formal complaint and challenging them that i am the original owner of the card or their system was not robust enough to stop or prevent customer to get caught in these sort of organised crime by them or by agencies hired by them for getting information from the customer and misuse it for their own benefits.
Why cannot they issue credit cards by clicking the photo graph or record the event so that it is prevented. I want to file a case i have just got one house loan disproved of close to 30 lakh and i want to recover the amount from the bank as a harassment compensation.

Dear sir
Today i went to axis bank loan center which is at sector 16, faridabad, to close my personal loan,
I have cheque for the amount of rs 799564 against of rs 797205.

They never informed to customer and they refusing as excess amount cheques cannot be accepted.

This cheque is issued by fullerton india, issued by axis bank only.

Now what i want to do, how cai close this account, the fullerton india refusing to give the lessor value cheque.

Please advice me.

I have applied personal loan (1lakh). Only partial amount credited to my account after 15days of delay. When asked customer care they informed 36k charged as service charges. Further to discussion they accepted their mistake and assured for refund.
Till now (15days after discussion) money not refund. When called axis bank customer care they say amount has been credited to my account. I informed them, no money credited. Now i have to pay the interest for 1 lakh, but actually received partial amount.

Good afternoon sir/mam
With great humble i want to bring in ur notice that i am a new customer of axis bank (Branch arhama shopian) i submited my docutemnts and payment in the said bank before one month and received a kit but still they dont have created my account and my atm card is not working.. I called the office many times but no one gives reply and i visited the branch seven times still they are not doing any thing bettr so i request ur goodself please forward my complaint so that they will create my account as soon as possible or they can give my payement back.. That will be your most kindness

Regards
Sameer ahmad thoker

Axis bank is deducting money from my savings account anytime without giving any notification. Not even the money deducted is showen in the bank account statement.
Axis bank is doing fraud with customers, customers are not trusting axis bank now a days.
Many customers are facing this problem.
We some of the customers from aurangabad had decided to file case against axis bank.

Hi,

My account is opened as a salary account in november, 2016. The bank people came to my office for collecting documents for account opening. Somehow they entered my name wrongly as maohana priya instead of mohanapriyaa. Now when i tried to process my visa, they are asking for my bank statement where my name is spelled wrongly. I went to bank twice and filled the correction form. They promised to rectify in two working days. A month is gone, still nothing is changed.

What kind o[censored]nfair customer policies does this bank have? My company created my account in axis pune with just a signature and i am in bangalore, but when i want to close the account i have to go vist the branch personally and close it. They are obviously not going to pay for my travel cost. My other otion is to transfer the account to another branch in bangalore so that they can take the hit of closed account metric (I see an internal integrity issue here).

Why when an account can be opened without my presence in the bank it can not be closed without my presence in the bank. Unfair banking policies. Would request rbi to look into this.