Sir, i am abdul tarik, suddenly call from axis bank for loan offer than as per your rqst dhananjay (Mbl - [protected]) come to my home for collection of docus, after not sanction my loan he is not return my docus to me since 2 month, i have also calling him he said today, tomorrow, but not return to me after that he is not recd my calls, and as per rulling you are not authorized any docus deposit to you if not reqd.
Why he is not returned to me??
I think he is misuse my docus.
Request return my all docus to my address as per your request i have given as soon.
Bank staff
Nagesh - [protected]
Nov 10, 2017
Complaint marked as Resolved
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response Hi Tariq,
We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2nsTx11 for us to assist you.
Regards,
Axis Bank
The lady is always on her personal call right from the time the bank opens i.e 9:30 a.m. instead of attending the customers. Just wanted to bring to the notice of the bank.
Best Wishes.
We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.
Regards,
Axis Bank