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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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S
sourav.adhikari9
from Mumbai, Maharashtra
Oct 2, 2017
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Website: bankifsccode.com/AXIS_BANK/WEST_BENGAL/PURBA_MEDINIPUR/CONTAI_(WEST_BENGAL)

I have open a account on 19/9/17 and i have paid rs. 6000/- but till now my account is showing zero balance. I have called him several time first couple of times he given lot of excuse and after he stop receiving my call. I have complained before also bur still there is no solution and i need a strong action for this particular persons who have open my account.
Banker name - bibhas maity
Account holder name - sourav adhikari
A/c no - [protected]
Brunch - contai, purba medinipur
Phone no - [protected]
Axis Bank customer support has been notified about the posted complaint.
I have opened a child account which is taken more than 15 days but the problem is still not resolved. I am in touch with Akshay who is sitting at front desk.
Account No- [protected]

It was just a name correction which is taking so much of time.

After my call only I got to know it is under process and it will take 3-4 days of time.
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    S
    shobha1997
    from Mysore, Karnataka
    Oct 2, 2017
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    Address: Bangalore, Karnataka, 560004
    Website: www.consumercomplaints.in/new_complaint

    Sir i had taken personal loan and i was defaulter and i got a call from recovery team speaking in vulgar language. I guess they are not educated who to speak to customer. On september 7th i went to speak to the manager for final settlement. I agreed and i requested to pay in two payments. So they agreed and i wanted to clear my personal loan and i told them i would like to clear pl but they misguided me saying that to clear credit card and 50, 000 of personal loan. So i did neft 60, 000 for credit card and 50, 000 for personal loan. On second payment on 27/09/2017. I did same procedure as i did before for doing the payment of personal loan neft so i got credited to my account. I called customer care and i enquired about my personal loan but they said it's being closed again i called to the manager and told it's has been returned and he gave me another account number to do neft and he said it is pool account number [protected]:
    Beneficiary acct[protected]
    Beneficiary nameaxis bank lt.
    Ifce codeutib0000469
    A/c typeloans/current
    Remarks/narrationppr[protected]. I request personally to the head of axis to verify. If anything happens to my life axis bank recovery personal are responsible for this.
    Axis Bank customer support has been notified about the posted complaint.
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      S
      Subi.
      from Kumbakonam, Tamil Nadu
      Oct 2, 2017
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      Hello axis bank, myself subi my account [protected] suddenly became debit freeze just before these 4 continuous holidays, i have not been informed about this debit freeze nor any intimation about this freeze was given to me, without knowing this i deposited all my funds in this account, now i'm very much in trouble because of having you as my trusted banker, i have suffered enough because of debit freeze in this account for the last 2 holidays, what do you expect your customers to go for begging for 4 holidays by freezing their account without any intimation because of having their funds in your bank, i'm not able to withdraw or transfer the funds from my account, kindly unfreeze my account immediately.
      Axis Bank customer support has been notified about the posted complaint.
      The cleaneleness is worst in atms in pune shukrawar peth
      Dear sir, I have applied for an salary account in axis bank on 15/09/17, but still I didn't get any activation message from your bank though I submitted all my documents. I am near to get my salary in this account so please resolving this issue as soon as possible. Name:- Rajeev Kumar AC No. [protected]. Customer ID :[protected]
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        S
        Sachin Kasture
        from Indore, Madhya Pradesh
        Oct 1, 2017
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        Dear team,
        I am sachin v kasture, willing to open an account with your bank and for that i applied too. One of your employees named mahesh (Contact : +91 [protected]) from charchgate branch came to me asking for kyc documents for account opening.
        He took my documents with him almost before a month. But since then i did not receive any communication from bank or him. When i call, he doesn't receive.
        Because of busy schedule, i am not able to visit the branch. Expecting your intervention for clarification as it is a serious concern that my kyc documents are with him and i am scared about this may be he will misuse my doc anywhere but still he is not responding i have massage him many time n called him but he is having very casual about this. Need to reply asap.

        Thanks & regards
        Sachin
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
        30th oct, i will pay my vodafone postpaid bill for 174rs, first 3 times it will failed 4 times i will be pay my vodafone bill, but amount will be debited totally 4 times in my account. After 20 min 174 only credited my account . Remaining 2 times debited issue amount is not credited .please refund the amount 348.rs.
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          R
          Rameshpanda
          from Kolkata, West Bengal
          Oct 1, 2017
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          Sir,
          Recharged rs.33.00 on 26 sept, 2017 via bsnl (Bill desk) (Trans. No: ine/[protected] through axis bank netbanking. Though recharge is unsuccessful the amount is debited from my ac. Again on 28th sept. Same amount is deducted from my ac. (Trans. No: inb/[protected] though i have not send the net secure code. Plz. Verify the same and be refunded back.
          Axis Bank customer support has been notified about the posted complaint.
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            A
            Ashish K Verma
            from Allahabad, Uttar Pradesh
            Oct 1, 2017
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            fund not received against transaction id 727318410349

            Address: Mumbai City, Maharashtra, 400025
            Website: www.axisbank.com

            Dear axisbank team,
            I am ashish kumar, axis bank account holder (A/c no.-[protected]) with reference to the below mail i made a transaction rs.3500/- through icici bank upi on dated 30-09-17 at 18:02pm transaction id[protected] to axis bank upi id is [protected]@axisbank, on the same time i received rs.3500/ credited message from axis bank (Screenshot is attached).
            Here i want to clear to you both accounts are mine, i...
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            Shanker.
            from Hyderabad, Telangana
            Oct 1, 2017
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            Address: Hyderabad, Andhra Pradesh

            I submitted all the required documents for the education loan of my daughters divya rekha and shruti rekha at the loan processing centre ranigunj hyderabad to the axis bank staff susheel kumar jiangme in the month of january.in the month of april he gave us the sanction letter and asked us to pay some money and we paid it but the loan amount didn't reach us. When we contacted him again he blocked all his numbers and we had no contact. Now we don't know if the loan in real is sanctioned or not, or sanctioned and cheated with the money. Please take inquiry of the loan (If sanctioned or not) and take any action.
            Thank you
            Shanker r. D
            Axis Bank customer support has been notified about the posted complaint.
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              Gangeshwar Awasthi
              from Dhanbad, Jharkhand
              Oct 1, 2017
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              I transacted an amount of inr 346 through bhim axis pay app vide transaction id[protected] on date 01/09/2017 and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with bank of baroda linked with the app. My query id is[protected] which is not resolved yet plz help..
              Axis Bank customer support has been notified about the posted complaint.
              I have linked two account (Airtel Payment Bank and Paytm Payment Bank) in Bhim Axis Pay App.I Made a transfer transaction of Rs180 through paytm payments bank into Airtel Payment Bank (Transfer) in axis pay app on14-Nov-2017 3:42 pm but the amount is debited from paytm payments bank but not credited in airtel payment bank.
              So please resolve the issue.
              I have attached the screenshot of the transaction
              transacted an amount of inr Ra399 through bhim axis pay app vide transaction id[protected]on date 13/11/17 and transaction failed but account debited. I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with oriantal bank linked with the app.which is not resolved yet plz help..
              I was recharged my Jio mobile number through Bhim axis pay on 26-01-18, with transaction amount of 399. But I don't get cashback amount till now. Solve this problem
              I was recharged my Jio mobile number through Bhim axis pay on 13/02/2018, with transaction amount of 498 but amount deducted and I don't get any recharge I made a query against it on same day but till now it's not been resolved. The transaction was made from the account with paytm payment bank linked with the app.which is not resolved yet plz help
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                G
                G S Patra
                from Gidam, Chhattisgarh
                Oct 1, 2017
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                This is in reference to my s/b a/c no - [protected], opened at durgapur (City centre), w. B as a salary account. After my transfer in 2014 from durgapur to bhilai (C. G) my salary a/c was shifted from axis to sbi. However the above mentioned axis bank a/c was active for all purposes upto march'17. After that i had tried several times to deposit money in the account by several means but it was failed every time. On inquiry in the opening branch (Durgapur) it was informed that my account is "credit freeze" and it will be activated by submitting kyc (Pan & aadhar) in any branch in india. Accordingly i had submitted the above document in bhilai (Supela) branch in the middle of sep'17 but no action till date. Bank is restricting me to funding my account, but deducting penalty on monthly basis for not maintaining minimum balance. What can i do? Who will look into this matter. Before going to any higher authority i post this complain in customer care portal with a hope that issue would be resolved at the earliest.
                G s patra
                Axis Bank customer support has been notified about the posted complaint.
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                  K
                  Kunal Anmekar
                  from Savda, Maharashtra
                  Oct 1, 2017
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                  Address: Jalgaon, Maharashtra, 425201

                  I am kunal ramswamy anmekar, i have an account in aix bank bhuswal branch
                  My account no :-[protected]
                  Ifsc:-utib0001040
                  Debit card:-[protected]
                  Exp dt:- 07/21
                  Bank trasaction id :-5038952718936710003091
                  Csc:- 006 - this card i used to make a payment and they are teeling that we have credited 1049 amount on this card and i havent recive one so i am disputing this

                  I have purchased a product from flipkart they have refuned me rs1049 on my account on 12th sep 2017, but our axis customer care is not helping me and they are telling we cant check anything, flipkart has given me :-
                  Ref no flipkart:- bzt[protected]
                  Refund id :[protected]
                  I have not recived any amount of 1049rs

                  Please look into it and sort this problem, waiting for your reply

                  Sorry for the trouble
                  Axis Bank customer support has been notified about the posted complaint.
                  Oct 01, 2017
                  Updated by Kunal Anmekar
                  I have already visted axis bank branch 2 times and i have also given a application regarding the same with aadhar card xeroz attach with that as i was asked to do, still it has been more than a week i am not getting and answer from branch, they are just telling that it usually take time come later
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                    R
                    rajgokul
                    from Nanded, Maharashtra
                    Sep 30, 2017
                    Resolved
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                    Resolved

                    Address: Pune, Maharashtra, 1
                    Website: [email protected]

                    Dear team
                    My ac no. Is [protected] & name of gokul koli, i am send money 2364/- imps to my friend ac of sbi ac no is [protected] akluj branch at date[protected] but money is send successfully but his ac is not credit and my axis bank ac is debit fund and am going to bank many time but they are not proper solution is my problem so please guide me

                    Regards
                    Gokul koli
                    Mob no.[protected]
                    Nov 13, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    Axis Bank Customer Care's response
                    Hi Gokul,

                    Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                    Regards,
                    Axis Bank
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                      S
                      Sushmitha Belagali
                      from Bengaluru, Karnataka
                      Sep 30, 2017
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh

                      I had opened a salary account no. [protected] recently. I received an email informing me that it has been activated into a demat account. I do not intend to operate this as a demat account. I need only a simple savings bank salary account. Please deactivate the demat facility immediately. I would request you to send me an email informing me about the deactivation.

                      Thanking you
                      Sushmitha s b
                      Nov 11, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2017
                      Axis Bank Customer Care's response
                      Hi Sushmitha,

                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2y74ihN for us to assist you.

                      Regards,
                      Axis Bank
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                        D
                        Dilip Mishrs
                        from Delhi, Delhi
                        Sep 30, 2017
                        Resolved
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                        Resolved

                        Address: 110085

                        Dear i am dilip mishra and my account number is [protected] and my complaint is listing rupees in my bank account that i had received 10000 above rupees since 28/09/2017 (3:00 o clock) i have received sms than cut rupees from my account than i have received rupees 5430 and i called for complaint but 3 times but not respond anny bank manager and i want rupees 10230

                        Thanks & regards
                        Dilip mishra
                        Nov 7, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2017
                        Axis Bank Customer Care's response
                        Hi Dilip,

                        Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                        Regards,
                        Axis Bank
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                          A
                          ArindamR
                          from Chennai, Tamil Nadu
                          Sep 30, 2017
                          Resolved
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                          Resolved

                          Address: Kolkata, West Bengal, 700031

                          Hello all

                          Below is the email i wrote to axis bank today. Iam sharing the same email with you so that you may assist me asap.

                          Thank you
                          _
                          Email to axis bank
                          _

                          Hello team

                          It has been a stressful path for me till the time i applied for a credit card with your bank. Till date i have been in contact with the person who collected my details (Avi[protected], axis bank customer care support (I do not know his name but i called the customer care number) and with a lady (Barsha chatterjee[protected]. After time went on, i contacted these persons and found that my kyc details were not matching and hence the card was rejected. How come? I have my corporate salary account with axis (Pwc sdc) and i have an ongoing car loan from axis as well and nothing was mismatched that time! How can this happen now? I got no answer for this question from any of these persons. I repeatedly requested these persons to give me an update (And also the application id so that i can track online) but i did not receive any & this card i applied was for a medical operation for my wife. I told them the reason for application also multiple times. May i now know the status please and the application id along with a date as to when may i expect the delivery of this card? Else i will have no help from this card (If i receive the same after october 15th - which i told all the persons mentioned above). Would you mind providing me the details please?

                          My name: arindam ray
                          Pan : ajupr1846g
                          Salary account number: [protected]
                          Contact number :[protected]

                          Regards
                          Arindam ray
                          Nov 10, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2017
                          Axis Bank Customer Care's response
                          Hi Arindam,

                          We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                          Regards,
                          Axis Bank
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                            H
                            harsemon
                            from Ludhiana, Punjab
                            Sep 30, 2017
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                            Hlo sir/madam,
                            I am hereby to complaint about axis bank. I have a saving account in this bank. I have transfered amount of about 10200 canadian dollar on 18 september 2017. On that day indian rupee was 52.32 as compare to canadian dollar so according this price 533, 664 indian rupees should be deducted from my account but they have deducted a amount of 563, 000 indian rupee approximately. I have complained about it in the branch and i have even called the customer care centre for several times but there is no explanation.
                            So i want rbi to take action against this.
                            My account number is *6493

                            Please help me
                            Thank you
                            Axis Bank customer support has been notified about the posted complaint.
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                              H
                              harsemon
                              from Ludhiana, Punjab
                              Sep 30, 2017
                              Resolved
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                              Resolved

                              Hlo i am harsemonjot kaur. I have a saving account in axis bank branch in punjab. I have transfered about 10200cad dollar from my account. And the amount deducted from my account was 5, 63218 ruppees which too much bcz the dollar rate at that tym was just 52.32 indian ruppees they have deducted money at dollar rate 55.60. Now how can this happen are they getting dollars at such a high rate i am so shocked. I have called the customer care numbers and other complaint numbers for at least 10 times but there is no response. I am totally disappointed with the service of this bank. Now i want a proper explanation for this.

                              Last four digits of my account are 6493
                              Nov 9, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2017
                              Axis Bank Customer Care's response
                              Hi Harsemonjot,

                              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                              Regards,
                              Axis Bank
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                                A
                                Abhishek Baviskar-Patil
                                from Sangli, Maharashtra
                                Sep 30, 2017
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                In dec 2016, in mu account 99k has been credited, and same date its has been debited... I dont know how its come, but next months jan17 axis bank debited my 99k from my account as saying lean amount...

                                From last 10months i m fighting for my money... It was my provident fund. For dad operation... I write 31mails to axis bank customer care...

                                Chore he sale...
                                Nov 10, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2017
                                Axis Bank Customer Care's response
                                Hi Abhishek,

                                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                                Regards,
                                Axis Bank
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                                  purushm91
                                  from Coimbatore, Tamil Nadu
                                  Sep 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: 632204

                                  Hi,
                                  Last day i was withdrawal amount below mentioned atm id but to through error unable to process your request but reduce my account balance. So i tried another bank to withdraw amount to shown your card blocked. Please check and refund my balance and unblock my card. Mentioned transfer details.

                                  Your a/c 836976 is debited inr 3000.00 on[protected]:48:16 a/c bal is inr 8497.57 info: cash-atm/tccs0060. Get axis mobile: m. Axisbank.com/cwdl

                                  Thanks,
                                  Purushothaman m
                                  Nov 7, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2017
                                  Axis Bank Customer Care's response
                                  Hi Purushothaman,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you. Alternatively, call us on our phone banking number:[protected]/[protected].

                                  Regards,
                                  Axis Bank
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                                    A
                                    Askem
                                    Sep 30, 2017
                                    Resolved
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                                    Resolved

                                    This has been over 14 months since my mother passed away. She had a savings account in axis bank. The axis bank employees have been harassing nominee by not providing information, giving incorrect information, misleading and telling procedure in small bits and pieces. They have been controlling the money for over 14 months and now, demanding indemnity bond on stamp paper to protect the bank after all the wrongdoing.
                                    Because of fear of further block and delay in receiving money, nominee has no choice but to provide indemnity bond and lose the right to take the bank to courts. This trick of illegally holding nominee's money and then forcing him to give indemnity bond is despicable and wrong. Axis bank does not care. No wonder, their corrupt officials were jailed during demonitization as they joined corrupt businessmen to illegally change black money. One needs to be very careful with this unethical bank.
                                    Nov 10, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2017
                                    Axis Bank Customer Care's response
                                    Hi,

                                    Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                                    Regards,
                                    Axis Bank
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                                      M
                                      MR Exports
                                      from Warangal, Telangana
                                      Sep 29, 2017
                                      Resolved
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                                      Resolved

                                      Address: Ernakulam, Kerala, 682034

                                      Sir,
                                      We are an exporting company based on kerala, ernakulam. Our company name is m. R exports. We enquire axis bank. Kochi branch. Ernakulam. (Branch code - 000081.)
                                      For opening a current account. We submitted all the documents including a cheque of rs.11000 on 23rd of august 2017 to mr. Jinu (Mob.+[protected] after two weeks bank cleared our cheque on 6th september 2017. But they didn't allow the account number. Instead of this we are faceing a loss of rs.5 lakhs per week. Kindly solve our issues earlier as possible. Hope your replay soon.
                                      Thank-you.
                                      M. R exports.
                                      2nd floor, door no 2/344h
                                      Vattaparambil building.
                                      Near cheranallor signal.
                                      Cheranallor.
                                      Ernakulam.
                                      Email: [protected]@gmail.com
                                      Mob; +91 [protected], +91 [protected]
                                      Nov 10, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      Axis Bank Customer Care's response
                                      Hi,

                                      Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                                      Regards,
                                      Axis Bank
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