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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
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6561
Unresolved
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Axis Bank reviews & complaints page 414

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R
rajgokul
from Nanded, Maharashtra
Sep 30, 2017
Resolved
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Resolved

Address: Pune, Maharashtra, 1
Website: [email protected]

Dear team
My ac no. Is [protected] & name of gokul koli, i am send money 2364/- imps to my friend ac of sbi ac no is [protected] akluj branch at date[protected] but money is send successfully but his ac is not credit and my axis bank ac is debit fund and am going to bank many time but they are not proper solution is my problem so please guide me

Regards
Gokul koli
Mob no.[protected]
Nov 13, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response
Hi Gokul,

Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

Regards,
Axis Bank
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    S
    Sushmitha Belagali
    from Bengaluru, Karnataka
    Sep 30, 2017
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    I had opened a salary account no. [protected] recently. I received an email informing me that it has been activated into a demat account. I do not intend to operate this as a demat account. I need only a simple savings bank salary account. Please deactivate the demat facility immediately. I would request you to send me an email informing me about the deactivation.

    Thanking you
    Sushmitha s b
    Nov 11, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2017
    Axis Bank Customer Care's response
    Hi Sushmitha,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2y74ihN for us to assist you.

    Regards,
    Axis Bank
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      D
      Dilip Mishrs
      from Delhi, Delhi
      Sep 30, 2017
      Resolved
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      Resolved

      Address: 110085

      Dear i am dilip mishra and my account number is [protected] and my complaint is listing rupees in my bank account that i had received 10000 above rupees since 28/09/2017 (3:00 o clock) i have received sms than cut rupees from my account than i have received rupees 5430 and i called for complaint but 3 times but not respond anny bank manager and i want rupees 10230

      Thanks & regards
      Dilip mishra
      Nov 7, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      Axis Bank Customer Care's response
      Hi Dilip,

      Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

      Regards,
      Axis Bank
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        A
        ArindamR
        from Chennai, Tamil Nadu
        Sep 30, 2017
        Resolved
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        Resolved

        Address: Kolkata, West Bengal, 700031

        Hello all

        Below is the email i wrote to axis bank today. Iam sharing the same email with you so that you may assist me asap.

        Thank you
        _
        Email to axis bank
        _

        Hello team

        It has been a stressful path for me till the time i applied for a credit card with your bank. Till date i have been in contact with the person who collected my details (Avi[protected], axis bank customer care support (I do not know his name but i called the customer care number) and with a lady (Barsha chatterjee[protected]. After time went on, i contacted these persons and found that my kyc details were not matching and hence the card was rejected. How come? I have my corporate salary account with axis (Pwc sdc) and i have an ongoing car loan from axis as well and nothing was mismatched that time! How can this happen now? I got no answer for this question from any of these persons. I repeatedly requested these persons to give me an update (And also the application id so that i can track online) but i did not receive any & this card i applied was for a medical operation for my wife. I told them the reason for application also multiple times. May i now know the status please and the application id along with a date as to when may i expect the delivery of this card? Else i will have no help from this card (If i receive the same after october 15th - which i told all the persons mentioned above). Would you mind providing me the details please?

        My name: arindam ray
        Pan : ajupr1846g
        Salary account number: [protected]
        Contact number :[protected]

        Regards
        Arindam ray
        Nov 10, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2017
        Axis Bank Customer Care's response
        Hi Arindam,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

        Regards,
        Axis Bank
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          H
          harsemon
          from Ludhiana, Punjab
          Sep 30, 2017
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          Hlo sir/madam,
          I am hereby to complaint about axis bank. I have a saving account in this bank. I have transfered amount of about 10200 canadian dollar on 18 september 2017. On that day indian rupee was 52.32 as compare to canadian dollar so according this price 533, 664 indian rupees should be deducted from my account but they have deducted a amount of 563, 000 indian rupee approximately. I have complained about it in the branch and i have even called the customer care centre for several times but there is no explanation.
          So i want rbi to take action against this.
          My account number is *6493

          Please help me
          Thank you
          Axis Bank customer support has been notified about the posted complaint.
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            H
            harsemon
            from Ludhiana, Punjab
            Sep 30, 2017
            Resolved
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            Resolved

            Hlo i am harsemonjot kaur. I have a saving account in axis bank branch in punjab. I have transfered about 10200cad dollar from my account. And the amount deducted from my account was 5, 63218 ruppees which too much bcz the dollar rate at that tym was just 52.32 indian ruppees they have deducted money at dollar rate 55.60. Now how can this happen are they getting dollars at such a high rate i am so shocked. I have called the customer care numbers and other complaint numbers for at least 10 times but there is no response. I am totally disappointed with the service of this bank. Now i want a proper explanation for this.

            Last four digits of my account are 6493
            Nov 9, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2017
            Axis Bank Customer Care's response
            Hi Harsemonjot,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

            Regards,
            Axis Bank
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              A
              Abhishek Baviskar-Patil
              from Sangli, Maharashtra
              Sep 30, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra

              In dec 2016, in mu account 99k has been credited, and same date its has been debited... I dont know how its come, but next months jan17 axis bank debited my 99k from my account as saying lean amount...

              From last 10months i m fighting for my money... It was my provident fund. For dad operation... I write 31mails to axis bank customer care...

              Chore he sale...
              Nov 10, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2017
              Axis Bank Customer Care's response
              Hi Abhishek,

              We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

              Regards,
              Axis Bank
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                P
                purushm91
                from Coimbatore, Tamil Nadu
                Sep 30, 2017
                Resolved
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                Resolved

                Address: 632204

                Hi,
                Last day i was withdrawal amount below mentioned atm id but to through error unable to process your request but reduce my account balance. So i tried another bank to withdraw amount to shown your card blocked. Please check and refund my balance and unblock my card. Mentioned transfer details.

                Your a/c 836976 is debited inr 3000.00 on[protected]:48:16 a/c bal is inr 8497.57 info: cash-atm/tccs0060. Get axis mobile: m. Axisbank.com/cwdl

                Thanks,
                Purushothaman m
                Nov 7, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2017
                Axis Bank Customer Care's response
                Hi Purushothaman,

                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you. Alternatively, call us on our phone banking number:[protected]/[protected].

                Regards,
                Axis Bank
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                  A
                  Askem
                  Sep 30, 2017
                  Resolved
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                  Resolved

                  This has been over 14 months since my mother passed away. She had a savings account in axis bank. The axis bank employees have been harassing nominee by not providing information, giving incorrect information, misleading and telling procedure in small bits and pieces. They have been controlling the money for over 14 months and now, demanding indemnity bond on stamp paper to protect the bank after all the wrongdoing.
                  Because of fear of further block and delay in receiving money, nominee has no choice but to provide indemnity bond and lose the right to take the bank to courts. This trick of illegally holding nominee's money and then forcing him to give indemnity bond is despicable and wrong. Axis bank does not care. No wonder, their corrupt officials were jailed during demonitization as they joined corrupt businessmen to illegally change black money. One needs to be very careful with this unethical bank.
                  Nov 10, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2017
                  Axis Bank Customer Care's response
                  Hi,

                  Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                  Regards,
                  Axis Bank
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                    M
                    MR Exports
                    from Warangal, Telangana
                    Sep 29, 2017
                    Resolved
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                    Resolved

                    Address: Ernakulam, Kerala, 682034

                    Sir,
                    We are an exporting company based on kerala, ernakulam. Our company name is m. R exports. We enquire axis bank. Kochi branch. Ernakulam. (Branch code - 000081.)
                    For opening a current account. We submitted all the documents including a cheque of rs.11000 on 23rd of august 2017 to mr. Jinu (Mob.+[protected] after two weeks bank cleared our cheque on 6th september 2017. But they didn't allow the account number. Instead of this we are faceing a loss of rs.5 lakhs per week. Kindly solve our issues earlier as possible. Hope your replay soon.
                    Thank-you.
                    M. R exports.
                    2nd floor, door no 2/344h
                    Vattaparambil building.
                    Near cheranallor signal.
                    Cheranallor.
                    Ernakulam.
                    Email: [protected]@gmail.com
                    Mob; +91 [protected], +91 [protected]
                    Nov 10, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                    Regards,
                    Axis Bank
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                      M
                      Maulik Mehta
                      from Mulund, Maharashtra
                      Sep 29, 2017
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                      Address: Mumbai City, Maharashtra, 400013

                      Hi,

                      My name is maulik mehta and my meal card number end with 0070.

                      As per my telephonic conversation with customer care executive there is transaction of 400 rs on 23-09-17 at royal lunch home, which is at worli, mumbai.

                      I have not done that transaction. I was not in the city on that day and thus there is no possibility for the same.

                      Kindly, look into the matter and revert the money back to my card.


                      Regards,
                      Maulik mehta
                      Axis Bank customer support has been notified about the posted complaint.
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                        B
                        bawa11
                        from Pathankot, Punjab
                        Sep 29, 2017
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                        Address: 147111

                        I state that i have open ac with bank 9 month ago. When i open the ac bank say
                        We install mini atm/pos on ur shop. But 8month gone pos ot install. I visit bank
                        Many time. I was assured from abm mr. Karan every time that it would be take some time
                        Now i have no pashions to wait for this
                        Plz solve my plm
                        Amandeep c/a no [protected] axis devigarh branch
                        Bawa telecom
                        Vpo. Devigarh
                        [protected]
                        [protected]@yahoo.com
                        Axis Bank customer support has been notified about the posted complaint.
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                          S
                          S b Thapa
                          from Delhi, Delhi
                          Sep 29, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          Sir,
                          I was submitted the every document and information in many time to axis bank representative named mr. Jitender singh and mr. Pawan, pushp vihar branch of axis bank new delhi

                          Whereas, since last one month they were issued me a kit in which account number, cheque book and debit card but saving account could not active as of now.
                          I am tired to follow up with those person

                          Kindly help!

                          With best regard
                          S. B. Thapa
                          Email id: [protected]@gmail.com
                          Nov 14, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2017
                          Axis Bank Customer Care's response
                          Hi,

                          Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                          Regards,
                          Axis Bank
                          Axis bank service is great. but wanted to complain against Mrs. S Pednekar of Axis Bank Mahavir Nagar Kandivali Branch.
                          The lady is always on her personal call right from the time the bank opens i.e 9:30 a.m. instead of attending the customers. Just wanted to bring to the notice of the bank.

                          Best Wishes.
                          Axis Bank Customer Care's response, Oct 7, 2017
                          Verified Support
                          Hi Priya,

                          We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                          Regards,
                          Axis Bank
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                            T
                            Tariq Abdul Zaid
                            from Panaji, Goa
                            Sep 28, 2017
                            Resolved
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                            Resolved

                            Address: 411020

                            Sir, i am abdul tarik, suddenly call from axis bank for loan offer than as per your rqst dhananjay (Mbl - [protected]) come to my home for collection of docus, after not sanction my loan he is not return my docus to me since 2 month, i have also calling him he said today, tomorrow, but not return to me after that he is not recd my calls, and as per rulling you are not authorized any docus deposit to you if not reqd.
                            Why he is not returned to me??
                            I think he is misuse my docus.

                            Request return my all docus to my address as per your request i have given as soon.
                            Bank staff
                            Nagesh - [protected]
                            Nov 10, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2017
                            Axis Bank Customer Care's response
                            Hi Tariq,

                            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2nsTx11 for us to assist you.

                            Regards,
                            Axis Bank
                            (Consolidated Charges for A/c 178.81 ) this charge has been debited in my account, cheating frauds immediately i'll close my account. they can't send to any one sms and email. fully frauds i hate this transaction. [censored]ing frauds
                            Axis Bank Customer Care's response, Oct 7, 2017
                            Verified Support
                            Hi Priya,

                            Please refrain yourself from using any abusive language. We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                            Regards,
                            Axis Bank
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                              A
                              Advmbagrawal Agrawal
                              from Chennai, Tamil Nadu
                              Sep 28, 2017
                              Resolved
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                              Resolved

                              Address: Ahmedabad, Gujarat

                              I have one credit card of axix bank. Before month one lady yasmin call from axix bank and told me for credit card your nominee name and address proof required after that one person came to my office and have some paper and want to my sign reading that paper is paper shown for adone card of my wife without my request or consirn thay told for sign of nominee and take sign for adonne card by misrepresentation or wrongly information given. After that more time bank employee call me and further misrepresentation going on. Number of time i say that we don't want than and than they call number of time and harnessed me. Pls do needful.
                              Nov 10, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2017
                              Axis Bank Customer Care's response
                              Hi,

                              Sorry for the trouble. Please share your contact number for us to assist you.

                              Regards,
                              Axis Bank
                              What are the reasons why my transactions are being denied are told online online International Transactions are being denied
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                                parveendhm
                                from Noida, Uttar Pradesh
                                Sep 28, 2017
                                Resolved
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                                Resolved

                                Address: Gurgaon, Haryana, 122017
                                Website: axisbank.com

                                I am having an account in axis bank from around 7 year. I went to palam vihar gurgaon. Their staff is so stupid doesn't know how to talk, just misguiding that u can't open a sukanya samridi account without opening a minor account with min balance 10000. Then i talked to customer care they are saying definately u can open an account. But bank is not responding their are just focusing on their target and harsing to customers
                                Nov 11, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Sep 17, 2017
                                Kavitha Jayadev's response
                                When I mailed amazon I came to know amount refunded from Amazon but it is not reflecting in axis account

                                The Authorization Code (Refund Reference Number) for the transaction is [protected]-032276.
                                Sep 24, 2017
                                Rajasekar D's response
                                Still Now Never Get Complaint Update And Deduction ReasonsAlso
                                Verified Support
                                Oct 07, 2017
                                Axis Bank Customer Care's response
                                Hi Parveen,

                                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                                Regards,
                                Axis Bank
                                Your deducted for consolidate charge Rs 970, And GST also Rs 177, then before months your deducted RS 1100 for Cheque return charge, one cheque bounce means your deducted Rs 500 only your deducted charge, but why deducted rs 1100, then now deducted consolidated charge what's the reason, check then refund my Amount...
                                Hi team,

                                I purchased products from Amazon and paid using my debit card.Later Amazon refunded my amount but it is not reflecting in axis bank account.let me know on the same

                                Regards,
                                Kavitha
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                                  V
                                  Veera Rajan
                                  from Chennimalai, Tamil Nadu
                                  Sep 28, 2017
                                  Resolved
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                                  Resolved

                                  Address: 605001

                                  The network in this branch is very worse and always need to wait a lot. Whenever i have to withdraw cash i have to wait a lot and the same with deposit also it look lot to get the amount credited to our account. I have meant there for lot of times and always had a worse experience. Kindly take concern actions. This branch is very worse regarding the network.
                                  Nov 7, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2017
                                  Axis Bank Customer Care's response
                                  Hi Veera,

                                  We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                                  Regards,
                                  Axis Bank
                                  Dinally i want to close my account and i gave a request and sign on it for closing my account but bank is not close since last 7 days now i am going to register id tomorrow
                                  Axis Bank Customer Care's response, Oct 7, 2017
                                  Verified Support
                                  Hi Siddharth,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                                  Regards,
                                  Axis Bank
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                                    Harsha teja R
                                    from Hyderabad, Telangana
                                    Sep 28, 2017
                                    Resolved
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                                    Resolved

                                    I have ordered an axis active band from axis bank mobile app on 20-sept-2017 and they charged me rs1500.
                                    But the order status still shows "processing".

                                    The axis bank is cheating their customers with these fraud services. If this is not resolved immediately, i may even ready to shutdown my axis account verysoon.

                                    My account no [protected]
                                    Nov 7, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2017
                                    Axis Bank Customer Care's response
                                    Hi Harsha,

                                    Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                                    Regards,
                                    Axis Bank
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                                      Bunny26
                                      from Muzaffarnagar, Uttar Pradesh
                                      Sep 28, 2017
                                      Resolved
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                                      Resolved

                                      Address: Muzaffarnagar, Uttar Pradesh, 251001

                                      I have a axis bank account and it's my salary account from delhi but i transfer to muzaffarnagar. Primarily i am using my salary account only few day's ago i lost my debit card but i have my cheque book. On 25- sep i visit axis bank (New mandi branch) with salary cheque and ask in how many days salary will be transfer to my account and one staff i don't know her name she told me that tomorrow mean till 26th september evening it will be clear and on 27th you can withdraw by self cheque. Than i said okay thank you and i visited branch on 27th at afternoon with self cheque and she told me that you'r cheque is not clear yet. I asked why you told me than she told me that i receive your cheque late evening so that's why so we receive fund today and today evening you can check before 4 pm i said okay. On same day evening i went to branch at 3:50 pm so guard told me ma'am is not there she left and one more lady come and she said now i can't give you cash because time to close.

                                      So that lady 2 time's unusually irritated me i am very very disappoint with the services.
                                      Nov 11, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      Axis Bank Customer Care's response
                                      Hi,

                                      We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                                      Regards,
                                      Axis Bank
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                                        Sagrika8519
                                        from Noida, Uttar Pradesh
                                        Sep 28, 2017
                                        Resolved
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                                        Resolved

                                        Website: Tez Google app

                                        Sub: urgent|need your attention

                                        Hi team,

                                        I have registered my account through upi at tez app and today i came to know that 2000 rs are deducted from my account without my confirmation through upi.

                                        I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

                                        I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                        Kindly credit my deducted amount of rs 2000-/ back asap, otherwise i will start tagging axis bank in the social sites.

                                        Waiting for ur quick reply and solution of my problem.

                                        Note: i have attached the screenshot of fraud transaction in the attachment.
                                        Nov 12, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 07, 2017
                                        Axis Bank Customer Care's response
                                        Hi Sagrika,

                                        Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                                        Regards,
                                        Axis Bank
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