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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 413

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صمیر احمد ٹھوکر
from Srinagar, Jammu and Kashmir
Oct 6, 2017
Resolved
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Address: 01933

Good afternoon sir/mam
With great humble i want to bring in ur notice that i am a new customer of axis bank (Branch arhama shopian) i submited my docutemnts and payment in the said bank before one month and received a kit but still they dont have created my account and my atm card is not working.. I called the office many times but no one gives reply and i visited the branch seven times still they are not doing any thing bettr so i request ur goodself please forward my complaint so that they will create my account as soon as possible or they can give my payement back.. That will be your most kindness

Regards
Sameer ahmad thoker
Nov 22, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response
Hi Sameer,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
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    Subodh Jadhav
    from Morjim, Goa
    Oct 6, 2017
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    Address: Aurangabad, Maharashtra, 431001
    Website: www.axisbank.com

    Axis bank is deducting money from my savings account anytime without giving any notification. Not even the money deducted is showen in the bank account statement.
    Axis bank is doing fraud with customers, customers are not trusting axis bank now a days.
    Many customers are facing this problem.
    We some of the customers from aurangabad had decided to file case against axis bank.
    Axis Bank customer support has been notified about the posted complaint.
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      vp mohanapriyaa
      from Noida, Uttar Pradesh
      Oct 6, 2017
      Resolved
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      Hi,

      My account is opened as a salary account in november, 2016. The bank people came to my office for collecting documents for account opening. Somehow they entered my name wrongly as maohana priya instead of mohanapriyaa. Now when i tried to process my visa, they are asking for my bank statement where my name is spelled wrongly. I went to bank twice and filled the correction form. They promised to rectify in two working days. A month is gone, still nothing is changed.
      Nov 18, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      Axis Bank Customer Care's response
      Hi Mohanapriyaa,

      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

      Regards,
      Axis Bank
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        S
        Shawn P
        from Bengaluru, Karnataka
        Oct 6, 2017
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        Address: Pune, Maharashtra
        Website: NA

        What kind o[censored]nfair customer policies does this bank have? My company created my account in axis pune with just a signature and i am in bangalore, but when i want to close the account i have to go vist the branch personally and close it. They are obviously not going to pay for my travel cost. My other otion is to transfer the account to another branch in bangalore so that they can take the hit of closed account metric (I see an internal integrity issue here).

        Why when an account can be opened without my presence in the bank it can not be closed without my presence in the bank. Unfair banking policies. Would request rbi to look into this.
        Nov 13, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2017
        Axis Bank Customer Care's response
        Hi Shawn,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

        Regards,
        Axis Bank
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          K
          Khushwinder Garg
          from Nawanshahr, Punjab
          Oct 5, 2017
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          Address: Sangrur, Punjab, 148024
          Website: www.axisbank.com

          I khushwinder pal having current a/c no. [protected] in axis bank dhuri

          I am facing very much problem from tuesday that net banking in day is not wirking and site alwasys conveys a message this axis bank net banking option is not available till today.

          I many time visited home branch but anybody not give any help

          Please help

          [protected]
          [protected]@yahoo.com
          Axis Bank customer support has been notified about the posted complaint.
          Oct 06, 2017
          Updated by Khushwinder Garg
          delete my complaint it is solved
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            G
            Govardhan Reddy Yakkaluri
            from Bengaluru, Karnataka
            Oct 5, 2017
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            Address: 560103

            Hi team,

            I gave the edc machine back on 11th sep 2017 to closed edc account business account as well. As requested we tear bank cheques and atm card.
            I paid 1800 for edc charger and for closing 3400 is paid to bank to close the account.
            I have attached paid and requested closing account bills.

            Almost one month is going to complete stilll the account is not closed.

            Thanks,
            Govardhan
            Axis Bank customer support has been notified about the posted complaint.
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              J
              Jusaira
              from Basavana Bagevadi, Karnataka
              Oct 5, 2017
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              I have booked a kerala rtc ticket from trivandrum to calicut on 30-september-2017, but the transaction failed twice during the payment section, but the amount is deducted from my axis bank account of a total ₹2464 (₹1232 each time).
              Transaction detail is:
              Pur/keralartc/mumbai/keralartc/seq no 982848
              Pur/keralartc/mumbai/keralartc/seq no 975553
              Please refund the same amount.
              Axis Bank customer support has been notified about the posted complaint.
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                G
                Gopalarathnam
                from Madurantakam, Tamil Nadu
                Oct 5, 2017
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                Address: 605004

                This is to inform that that on 28.09.2017, i have deposited rs.15000/- in the cash deposit machine at pondicherry branch. But due to some error in the machine the amount was not credited in my s. B a/c no.[protected] till date (I. E. Upto 05.09.2017).

                I have made the complaint immediately to the security and thereafter on 30.09.2017 i have made the complaint to the branch also. But unfortunately no result for me and no staff or manager of the bank has not responded for the complaint. The issue is still pending and i don't who will give the response to my complaint and further how many your bank will take to solve the matter.

                I have proposed to take the issue with the consumer court and to the rbi if the issue is not solved within two days.

                Regards,
                D. Gopalarathnam
                Mobile no.[protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  sarath pani
                  Oct 5, 2017
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                  Address: 560100

                  I had applied car loan september 2017

                  1 agreed to give fund 85% percent on road (Not ex showroom) but they cheated once agreement was over and i received money less than 83% that include their document, stamp and processing charges.

                  2 secondly, axis bank loan team promised to disbursed money by end of september month and emi would be started october (I. E 10/10/2017) month. But i shocked car show room received loan cheq on october 4th -2017 (Yesterday) still cheq was not cleared. Even i didn't get any single document from axis bank. But i received mobile message 10/10/2017 is the emi start date.

                  It is very sad.. They are cheating a lot still cheq not cleared. But emi should pay this month
                  Axis Bank customer support has been notified about the posted complaint.
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                    M
                    mohitangad
                    from Gurgaon, Haryana
                    Oct 5, 2017
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                    Address: New Delhi, Delhi, 110063
                    Website: axis bank

                    Respected sir/mam

                    My name is mohit verma i request to open a salary account in axis bank i worked for study khazana
                    My no is [protected] but bank rajister my woung no [protected]

                    My acoount is active but its been 2 weaks i do not recived welcome kit
                    Please my salry is hold please solve my issue asap
                    My correct no is [protected] plz rajister this no.

                    And plz dispatch my welcome kit also

                    Mohit verma
                    Account no axis bank '[protected]
                    Contact no [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      A
                      AditiAbhi0208
                      from Delhi, Delhi
                      Oct 5, 2017
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                      Address: 110093

                      Dear team,

                      This is to inform you that i have opened salary a/c in axis bank since last two month ago, but it is not yet getting open.

                      After taking follow-ups with several people of axis bank, it is still under processing and got my reasons for non-opening the a/c.

                      My two months salary is freezed there, unable to withdraw my salary, they are not even close my account.

                      I want to know who will pay for such harrasment.

                      I got number number of mumbai but no one is bother to pick the phone as well.

                      I now want my a/c to be active right now and also i need compensation for such pathetic service.

                      If any one have such courtesy call me on my below number right now

                      Worst service ever seen.

                      A/c number:[protected]

                      Regards
                      Aditi saxena
                      [protected]/[protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      Oct 06, 2017
                      Updated by AditiAbhi0208
                      Yesterday now New story started, I received the call from Mohan Cooperative Branch, again he informed me that I have to wait till Monday for account opening, as now my documents will go under scanning, processing will get started accordingly.

                      However, I got the miscommitment earlier, that it has already been scanned and it is under processing from Mumbai Branch.

                      I actually don't know what kind of Worst Service thy are providing to the customers. I will never recommend any of my friend/relative/colleague/neighbours to open the account in AXIS Bank as it will never been open and they will use your money for their desire.

                      Just to inform you once again that i have already logged the complaint under Consumer Forum for such Harassment, now I need my salary + compensation for such a pathetic service.
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                        J
                        Jith1020
                        from Bengaluru, Karnataka
                        Oct 4, 2017
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                        Address: Kottayam, Kerala

                        My complaint id is 1706481.
                        More than 10 days i waite for ur reply but it not happend yet. I think better to move consumr cort aganist this regards. I informed palai axis bank (Kerala) about this. They said to me they are helpless. I wait for 2 more days i[censored]r not give reply i wil move for legal action.
                        Image i added below for that transation
                        Axis Bank customer support has been notified about the posted complaint.
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                          Pradippta Bakshi
                          from Thiruvananthapuram, Kerala
                          Oct 4, 2017
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                          Address: Kolkata, West Bengal, 700053

                          Please note that i have never received any chip card. But bank is deducting annual charges since 2014.
                          I am using the same old card issued to me on 2009.

                          I visited the home branch and they said they can't do anything.

                          I want back those charges which was deducted against a ghost card. It is a kind of fraudulent activity now the bank is practising.

                          Regards,
                          Pradipta baksi
                          Axis Bank customer support has been notified about the posted complaint.
                          My complaint id 1706481
                          More than 10 days i waite for ur reply but it not happend yet.i think better to move consumr cort aganist this regards.i informed palai axis bank (kerala) about this.they said to me they are helpless. I wait for 2 more days i[censored]r not give reply i wil move for legal action.
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                            J
                            Jehan Kothari
                            from Ahmedabad, Gujarat
                            Oct 4, 2017
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                            Address: Ahmedabad, Gujarat, 380007

                            I have purchased a product from paytm in last month. I returned that product because it was wrong model that i received. Now the seller have claimed that they have processed the transaction on 28th september. I have not received the payment yet. Paytm instructs to ask the bank as it is on them that when the transaction will be processed as bank takes much time to transact the amount.

                            Mob. No. : [protected]
                            Name : jehan bharatbhai kothari
                            Date of incident : 21 sept. 2017
                            Product : headphones kotion each
                            Transaction via : paytm
                            Axis Bank customer support has been notified about the posted complaint.
                            Sep 29, 2017
                            Janta Brand's response
                            Tanuj kumar branch mohank utar guru har sahai dist ferzpur he is my no cash diposit i have 26000 cash recieve slip but he is afrod no diposit my money in my accunt
                            I close my mutual fund accont...but 300rs debit from my accont...I hve no information about this...so plz refund my balance...
                            Im jatinder singh dist ferozpur vill guru har sahai my acunt in Axis brnach mohan k utr
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                              K
                              Kuldeep Singh Chopra
                              from Jabalpur, Madhya Pradesh
                              Oct 4, 2017
                              Resolved
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                              Resolved

                              Dear sir,
                              I have applied to open salary account on 13-09-17and as per welcome kit account number is[protected] of axis bank whitefield branch banglore.
                              But after 21 days still awaiting to activate account and debit card.
                              Due to this my salary of september 17 could not be deposited by the company.
                              Pls see this case urgently.
                              Thanks. — dashmeet
                              Jul 10, 2018
                              Complaint marked as Resolved 
                              Account and Debit Card activated. Information received by SMS.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Bhaskar Mudaliyer
                                from Delhi, Delhi
                                Oct 4, 2017
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                                Address: Ahmedabad, Gujarat, 382405

                                Dear all

                                At this time not refund amount or credited amount.
                                Dear mam

                                It is a only trancation how can give not refund receipt. I can give you my account balance screen shot. And also tata sky service provide refund receipt.
                                Please help salaried person 4134 is huge for me.
                                Dear all

                                Please find below screenshot of tata sky customer care helpline. My recharge is not successful show in is system.

                                Please revert as soon as possible.
                                2 month but not refund amunt
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Mayursinh Gohil
                                  from Bhavnagar, Gujarat
                                  Oct 4, 2017
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                                  Address: Bhavnagar, Gujarat, 364001

                                  I have lost my debit card so i blocked it and received the new card no ending with 2453 from the branch. My debit card number ending with 2453 has been blocked unnecessary and customer care officer cannot provide a satisfactory answer as they are saying that as per their record my newely issued card is "old debit card and it was blocked as i have applied for new card and other card has been blocked by me" but actually the matter is "my old debit card has been blocked by me as and new card has been blocked by bank by calling it old card" and branch officer is helpless as he is saying "card has not been block through the branch"
                                  I need help on this matter

                                  My contact no - [protected] / [protected]
                                  Mail id - [protected]@gmail.com
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    M
                                    macons
                                    from Ahmedabad, Gujarat
                                    Oct 4, 2017
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                                    Address: 380054

                                    To,
                                    Manager,
                                    Axis bank ltd.
                                    Ahmedabad.

                                    Sub : poor customer service by mr. Bhavin rathod

                                    I am kalpesh sadhu, dy. Manager hr from macons equipment pvt. Ltd.

                                    With reference to the above subject, we would like to draw your attention that we are getting very poor and pathetic service from axis bank account opening of our new employees.

                                    1. Despite of several reminder's executive from axis is not turned up for filling up form.
                                    2. After giving complete filled up form even the account is not opening after 30-35 day despite of several reminders and follow up.
                                    3. Our employees are not getting kit like cheque book, atm card etc timely.
                                    4. Our company have more than 200 bank account in axis bank but not getting proper service.

                                    I have requested to management to have portability of all account in other bank due to your poor service.

                                    Kalpesh sadhu
                                    Dy. Manager - hr

                                    Macons equipments pvt. Ltd.

                                    Corporate office :-
                                    304/305, sarthik square
                                    Near gnfc tower, bodakdev,
                                    S. G. Highway,
                                    Ahmedabad - 380054.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Oct 06, 2017
                                    Updated by macons
                                    Axis bank site not certified service completed.
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                                      Gautham Nair
                                      from Mumbai, Maharashtra
                                      Oct 4, 2017
                                      Resolved
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                                      Resolved

                                      Debit card no. [removed]
                                      I paid rs. 129 at macdonalds outlet through my axis bank debit card on 3/10/17. When i reached home. I got a message stating rs.8.86 has been deducted as tip. Scg.
                                      I checked the macdonalds card receipt of debit card where the tip amount is mentioned as zero. Then why did you debit this amount without my knowledge?
                                      Oct 11, 2017
                                      Complaint marked as Resolved 
                                      Understood the deduction reason
                                      Axis Bank customer support has been notified about the posted complaint.
                                      2% over bill amount is demanding for swiping POS of your bank using SBI credit card at a grocery shop, OMR chennai.
                                      Why do merchants charge extra on credit card transactions ? Is there a way to stop them from doing so?
                                      I need to guide him on getting your reply favourably.

                                      suresh
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                                        Gopalarathnam Dhandapani
                                        from Muvattupuzha, Kerala
                                        Oct 3, 2017
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                                        Address: 605004

                                        On 28.09.2017, I have deposited Rs.15000/- in the Cash Deposit Machine at 3.35 p.m. for the Account Number no.[protected](Pondicherry Branch)
                                        Till this day i.e. up to 8.30 p.m. of 03rd October 2017, this amount not credited in to my account due error and problem in the Cash deposit machine.
                                        I have given the complaint through the security of ATM immediately on 28.09.2017 and I have contacted branch on 30.09.2017. But no response from the branch.
                                        I have deposited the above said amount for ECS debit but no use for that.
                                        Now I request you to take immediate action on this.
                                        Also I request you to bear the Penal charges for the non-credit of my deposited amount in my account.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Oct 03, 2017
                                        Updated by Gopalarathnam Dhandapani
                                        Dear Sir,

                                        I request your office to take immediate action for the complaint given by me for the non credit of amount deposited in the Cash Deposit Machine on 28.09.17. Till this day i.e.03.102017 up to 8.42 p.m. the amount not credited in my account. As I have to meet the ECS debit of Bajaj Finance and Axis Personal Loan and if this credit not given for the amount deposited I have to bear the Penalty charges for the bounce transaction.
                                        When I have tried to make the complaint no Executive or Manager not responded with proper answer the mistake happened in the Cash deposit machine. Due to poor performance of the machine working condition and staff and Manager working activities customer like me suffering with difficulties.

                                        Hence once again request you to bear the charges of penalty for the bounced transaction due to poor service of the bank.
                                        Deducted from my bank account but ticket not booked...

                                        INB/[protected]/PAYTM MOBILE SOLUTIONS PVT
                                        by Rs 856.8 on[protected]...
                                        on 16.6.2018 & time 9:32 am I have deposited Rs. 49800 in the Cash Deposit Machine for the
                                        Account No. [protected] ( vardhman computer) Mayur Vihar Ph-3 Branch in New Delhi-110096
                                        same process this amount not credited in to my account due error and problem in the Cash deposit machine.
                                        I have given the complaint through the security of ATM immediately on 16.6.2018
                                        Now I request you to take immediate action on this.
                                        I have contacted branch on 18.6.2018 (holiday & Sunday close)
                                        Also I request you to bear the Penal charges for the non-credit of my deposited amount in my account.
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