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Axis Bank Complaints & Reviews

2.6
Updated: Apr 16, 2026
Complaints 13013
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Axis Bank reviews & complaints page 415

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A
Abhishek Baviskar-Patil
from Sangli, Maharashtra
Sep 30, 2017
Resolved
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Address: Mumbai City, Maharashtra

In dec 2016, in mu account 99k has been credited, and same date its has been debited... I dont know how its come, but next months jan17 axis bank debited my 99k from my account as saying lean amount...

From last 10months i m fighting for my money... It was my provident fund. For dad operation... I write 31mails to axis bank customer care...

Chore he sale...
Nov 10, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response
Hi Abhishek,

We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

Regards,
Axis Bank
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    purushm91
    from Coimbatore, Tamil Nadu
    Sep 30, 2017
    Resolved
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    Resolved

    Address: 632204

    Hi,
    Last day i was withdrawal amount below mentioned atm id but to through error unable to process your request but reduce my account balance. So i tried another bank to withdraw amount to shown your card blocked. Please check and refund my balance and unblock my card. Mentioned transfer details.

    Your a/c 836976 is debited inr 3000.00 on[protected]:48:16 a/c bal is inr 8497.57 info: cash-atm/tccs0060. Get axis mobile: m. Axisbank.com/cwdl

    Thanks,
    Purushothaman m
    Nov 7, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2017
    Axis Bank Customer Care's response
    Hi Purushothaman,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you. Alternatively, call us on our phone banking number:[protected]/[protected].

    Regards,
    Axis Bank
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      A
      Askem
      Sep 30, 2017
      Resolved
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      Resolved

      This has been over 14 months since my mother passed away. She had a savings account in axis bank. The axis bank employees have been harassing nominee by not providing information, giving incorrect information, misleading and telling procedure in small bits and pieces. They have been controlling the money for over 14 months and now, demanding indemnity bond on stamp paper to protect the bank after all the wrongdoing.
      Because of fear of further block and delay in receiving money, nominee has no choice but to provide indemnity bond and lose the right to take the bank to courts. This trick of illegally holding nominee's money and then forcing him to give indemnity bond is despicable and wrong. Axis bank does not care. No wonder, their corrupt officials were jailed during demonitization as they joined corrupt businessmen to illegally change black money. One needs to be very careful with this unethical bank.
      Nov 10, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      Axis Bank Customer Care's response
      Hi,

      Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

      Regards,
      Axis Bank
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        M
        MR Exports
        from Warangal, Telangana
        Sep 29, 2017
        Resolved
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        Resolved

        Address: Ernakulam, Kerala, 682034

        Sir,
        We are an exporting company based on kerala, ernakulam. Our company name is m. R exports. We enquire axis bank. Kochi branch. Ernakulam. (Branch code - 000081.)
        For opening a current account. We submitted all the documents including a cheque of rs.11000 on 23rd of august 2017 to mr. Jinu (Mob.+[protected] after two weeks bank cleared our cheque on 6th september 2017. But they didn't allow the account number. Instead of this we are faceing a loss of rs.5 lakhs per week. Kindly solve our issues earlier as possible. Hope your replay soon.
        Thank-you.
        M. R exports.
        2nd floor, door no 2/344h
        Vattaparambil building.
        Near cheranallor signal.
        Cheranallor.
        Ernakulam.
        Email: [protected]@gmail.com
        Mob; +91 [protected], +91 [protected]
        Nov 10, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2017
        Axis Bank Customer Care's response
        Hi,

        Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

        Regards,
        Axis Bank
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          M
          Maulik Mehta
          from Mulund, Maharashtra
          Sep 29, 2017
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          Address: Mumbai City, Maharashtra, 400013

          Hi,

          My name is maulik mehta and my meal card number end with 0070.

          As per my telephonic conversation with customer care executive there is transaction of 400 rs on 23-09-17 at royal lunch home, which is at worli, mumbai.

          I have not done that transaction. I was not in the city on that day and thus there is no possibility for the same.

          Kindly, look into the matter and revert the money back to my card.

          —
          Regards,
          Maulik mehta
          Axis Bank customer support has been notified about the posted complaint.
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            B
            bawa11
            from Pathankot, Punjab
            Sep 29, 2017
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            Address: 147111

            I state that i have open ac with bank 9 month ago. When i open the ac bank say
            We install mini atm/pos on ur shop. But 8month gone pos ot install. I visit bank
            Many time. I was assured from abm mr. Karan every time that it would be take some time
            Now i have no pashions to wait for this
            Plz solve my plm
            Amandeep c/a no [protected] axis devigarh branch
            Bawa telecom
            Vpo. Devigarh
            [protected]
            [protected]@yahoo.com
            Axis Bank customer support has been notified about the posted complaint.
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              S
              S b Thapa
              from Delhi, Delhi
              Sep 29, 2017
              Resolved
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              Resolved

              Address: New Delhi, Delhi

              Sir,
              I was submitted the every document and information in many time to axis bank representative named mr. Jitender singh and mr. Pawan, pushp vihar branch of axis bank new delhi

              Whereas, since last one month they were issued me a kit in which account number, cheque book and debit card but saving account could not active as of now.
              I am tired to follow up with those person

              Kindly help!

              With best regard
              S. B. Thapa
              Email id: [protected]@gmail.com
              Nov 14, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2017
              Axis Bank Customer Care's response
              Hi,

              Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

              Regards,
              Axis Bank
              Axis bank service is great. but wanted to complain against Mrs. S Pednekar of Axis Bank Mahavir Nagar Kandivali Branch.
              The lady is always on her personal call right from the time the bank opens i.e 9:30 a.m. instead of attending the customers. Just wanted to bring to the notice of the bank.

              Best Wishes.
              Axis Bank Customer Care's response, Oct 7, 2017
              Verified Support
              Hi Priya,

              We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

              Regards,
              Axis Bank
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                T
                Tariq Abdul Zaid
                from Panaji, Goa
                Sep 28, 2017
                Resolved
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                Address: 411020

                Sir, i am abdul tarik, suddenly call from axis bank for loan offer than as per your rqst dhananjay (Mbl - [protected]) come to my home for collection of docus, after not sanction my loan he is not return my docus to me since 2 month, i have also calling him he said today, tomorrow, but not return to me after that he is not recd my calls, and as per rulling you are not authorized any docus deposit to you if not reqd.
                Why he is not returned to me??
                I think he is misuse my docus.

                Request return my all docus to my address as per your request i have given as soon.
                Bank staff
                Nagesh - [protected]
                Nov 10, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2017
                Axis Bank Customer Care's response
                Hi Tariq,

                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2nsTx11 for us to assist you.

                Regards,
                Axis Bank
                (Consolidated Charges for A/c 178.81 ) this charge has been debited in my account, cheating frauds immediately i'll close my account. they can't send to any one sms and email. fully frauds i hate this transaction. [censored]ing frauds
                Axis Bank Customer Care's response, Oct 7, 2017
                Verified Support
                Hi Priya,

                Please refrain yourself from using any abusive language. We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                Regards,
                Axis Bank
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                  A
                  Advmbagrawal Agrawal
                  from Chennai, Tamil Nadu
                  Sep 28, 2017
                  Resolved
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                  Resolved

                  Address: Ahmedabad, Gujarat

                  I have one credit card of axix bank. Before month one lady yasmin call from axix bank and told me for credit card your nominee name and address proof required after that one person came to my office and have some paper and want to my sign reading that paper is paper shown for adone card of my wife without my request or consirn thay told for sign of nominee and take sign for adonne card by misrepresentation or wrongly information given. After that more time bank employee call me and further misrepresentation going on. Number of time i say that we don't want than and than they call number of time and harnessed me. Pls do needful.
                  Nov 10, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2017
                  Axis Bank Customer Care's response
                  Hi,

                  Sorry for the trouble. Please share your contact number for us to assist you.

                  Regards,
                  Axis Bank
                  What are the reasons why my transactions are being denied are told online online International Transactions are being denied
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                    P
                    parveendhm
                    from Noida, Uttar Pradesh
                    Sep 28, 2017
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana, 122017
                    Website: axisbank.com

                    I am having an account in axis bank from around 7 year. I went to palam vihar gurgaon. Their staff is so stupid doesn't know how to talk, just misguiding that u can't open a sukanya samridi account without opening a minor account with min balance 10000. Then i talked to customer care they are saying definately u can open an account. But bank is not responding their are just focusing on their target and harsing to customers
                    Nov 11, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Sep 17, 2017
                    Kavitha Jayadev's response
                    When I mailed amazon I came to know amount refunded from Amazon but it is not reflecting in axis account

                    The Authorization Code (Refund Reference Number) for the transaction is [protected]-032276.
                    Sep 24, 2017
                    Rajasekar D's response
                    Still Now Never Get Complaint Update And Deduction ReasonsAlso
                    Verified Support
                    Oct 07, 2017
                    Axis Bank Customer Care's response
                    Hi Parveen,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                    Regards,
                    Axis Bank
                    Your deducted for consolidate charge Rs 970, And GST also Rs 177, then before months your deducted RS 1100 for Cheque return charge, one cheque bounce means your deducted Rs 500 only your deducted charge, but why deducted rs 1100, then now deducted consolidated charge what's the reason, check then refund my Amount...
                    Hi team,

                    I purchased products from Amazon and paid using my debit card.Later Amazon refunded my amount but it is not reflecting in axis bank account.let me know on the same

                    Regards,
                    Kavitha
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                      V
                      Veera Rajan
                      from Chennimalai, Tamil Nadu
                      Sep 28, 2017
                      Resolved
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                      Resolved

                      Address: 605001

                      The network in this branch is very worse and always need to wait a lot. Whenever i have to withdraw cash i have to wait a lot and the same with deposit also it look lot to get the amount credited to our account. I have meant there for lot of times and always had a worse experience. Kindly take concern actions. This branch is very worse regarding the network.
                      Nov 7, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2017
                      Axis Bank Customer Care's response
                      Hi Veera,

                      We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                      Regards,
                      Axis Bank
                      Dinally i want to close my account and i gave a request and sign on it for closing my account but bank is not close since last 7 days now i am going to register id tomorrow
                      Axis Bank Customer Care's response, Oct 7, 2017
                      Verified Support
                      Hi Siddharth,

                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                      Regards,
                      Axis Bank
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                        Harsha teja R
                        from Hyderabad, Telangana
                        Sep 28, 2017
                        Resolved
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                        Resolved

                        I have ordered an axis active band from axis bank mobile app on 20-sept-2017 and they charged me rs1500.
                        But the order status still shows "processing".

                        The axis bank is cheating their customers with these fraud services. If this is not resolved immediately, i may even ready to shutdown my axis account verysoon.

                        My account no [protected]
                        Nov 7, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2017
                        Axis Bank Customer Care's response
                        Hi Harsha,

                        Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                        Regards,
                        Axis Bank
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                          Bunny26
                          from Muzaffarnagar, Uttar Pradesh
                          Sep 28, 2017
                          Resolved
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                          Resolved

                          Address: Muzaffarnagar, Uttar Pradesh, 251001

                          I have a axis bank account and it's my salary account from delhi but i transfer to muzaffarnagar. Primarily i am using my salary account only few day's ago i lost my debit card but i have my cheque book. On 25- sep i visit axis bank (New mandi branch) with salary cheque and ask in how many days salary will be transfer to my account and one staff i don't know her name she told me that tomorrow mean till 26th september evening it will be clear and on 27th you can withdraw by self cheque. Than i said okay thank you and i visited branch on 27th at afternoon with self cheque and she told me that you'r cheque is not clear yet. I asked why you told me than she told me that i receive your cheque late evening so that's why so we receive fund today and today evening you can check before 4 pm i said okay. On same day evening i went to branch at 3:50 pm so guard told me ma'am is not there she left and one more lady come and she said now i can't give you cash because time to close.

                          So that lady 2 time's unusually irritated me i am very very disappoint with the services.
                          Nov 11, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2017
                          Axis Bank Customer Care's response
                          Hi,

                          We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                          Regards,
                          Axis Bank
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                            S
                            Sagrika8519
                            from Noida, Uttar Pradesh
                            Sep 28, 2017
                            Resolved
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                            Resolved

                            Website: Tez Google app

                            Sub: urgent|need your attention

                            Hi team,

                            I have registered my account through upi at tez app and today i came to know that 2000 rs are deducted from my account without my confirmation through upi.

                            I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

                            I am one of your loyal customer and expect loyality and tranparency from your end as well.

                            Kindly credit my deducted amount of rs 2000-/ back asap, otherwise i will start tagging axis bank in the social sites.

                            Waiting for ur quick reply and solution of my problem.

                            Note: i have attached the screenshot of fraud transaction in the attachment.
                            Nov 12, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2017
                            Axis Bank Customer Care's response
                            Hi Sagrika,

                            Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                            Regards,
                            Axis Bank
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                              N
                              Nirmal08
                              from Noida, Uttar Pradesh
                              Sep 28, 2017
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                              Address: New Delhi, Delhi
                              Website: Tez google apps

                              Hi team,

                              I have registered my account through upi at tez app and today i came to know that 20, 000 rs are deducted from my account without my confirmation through upi.

                              I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

                              I am one of your loyal customer and expect loyality and tranparency from your end as well.

                              Kindly credit my deducted amount of rs 20, 000-/ back asap, otherwise i will start tagging axis bank in the social sites.

                              Waiting for ur quick reply and solution of my problem.

                              Note: i have attached the screenshot of fraud transaction in the attachment.
                              Axis Bank customer support has been notified about the posted complaint.
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                                Nirmal08
                                from Noida, Uttar Pradesh
                                Sep 27, 2017
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                                Hi Team,

                                I have registered my account through UPI at Tez app and today I came to know that 2000 Rs are deducted from my account without my confirmation through UPI.

                                I woul like to tell you that I had't done any such transaction and I would request you to give my money back which is deducted automatically from my account. I have registered my account on Tez app after knowing that all Indian banks are aware about that and it is completely authentic and reliable.

                                I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                Kindly credit my deducted amount of Rs 2000-/ back asap, otherwise I will start tagging Axis bank in the social sites.

                                Waiting for ur quick reply and solution of my problem.

                                Note: I have attached the Screenshot of fraud transaction in the attachment.
                                Axis Bank customer support has been notified about the posted complaint.
                                Sep 27, 2017
                                Updated by Nirmal08
                                Sub: Urgent||Need your attention

                                Hi Team,
                                Plz ignore my previous mail. Keep attraction on this mail

                                I have registered my account through UPI at Tez app and today I came to know that 20, 000 Rs are deducted from my account without my confirmation through UPI.

                                I woul like to tell you that I had't done any such transaction and I would request you to give my money back which is deducted automatically from my account. I have registered my account on Tez app after knowing that all Indian banks are aware about that and it is completely authentic and reliable.

                                I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                Kindly credit my deducted amount of Rs 20, 000-/ back asap, otherwise I will start tagging Axis bank in the social sites.

                                Waiting for ur quick reply and solution of my problem.

                                Note: I have attached the Screenshot of fraud transaction in the attachment.
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                                  D
                                  Dipaen Kothari
                                  from Coimbatore, Tamil Nadu
                                  Sep 27, 2017
                                  Resolved
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                                  Resolved

                                  Address: 641601

                                  Respected sirs,
                                  I am one of partner in gxxxxxx textiles with account in tirupur axis branch as mentioned in above number in subject i. E 91102xx39xxxx37
                                  This is letter not complaint of your bank official or system, but its regarding my fate with your bank, my customer id reference is blocked since 6 months i am denied to sign cheques for my company and i am regularly following your officials here, but still now even they cant trace why it is so..

                                  1. Issue is specimen signature is differed and they blocked.
                                  2. I submitted specimen signature twice and no proceeds
                                  3. Then i am told to submit bond for specimen.
                                  4. Later they asked request letter to release customer id
                                  5. I am told that barcode is created it will be solved immediately before 2 months
                                  6. Barcode is again created as some technical issues.

                                  Whether my case is so complicated that even in this new generation i am penalised not to sign for my company,

                                  Again this is not complaint for your tirupur branch but... I need to sign for my company.
                                  Pleaase... Hope atleast now some hears...
                                  With warm wishes
                                  Nov 7, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 07, 2017
                                  Axis Bank Customer Care's response
                                  Hi Dipaen,

                                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2obM4ab for us to assist you.

                                  Regards,
                                  Axis Bank
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                                    ramu dharani
                                    from Hyderabad, Andhra Pradesh
                                    Sep 27, 2017
                                    Resolved
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                                    Resolved

                                    Atm not dispensed money but deducted amount from account, i tried to withdraw 9000 rupees amount from ameerpet atm
                                    Kindly look over my amount to refund back soon in my account
                                    Im sbi card holder while im withdrawing my money there is powercut in atm so the atm stopped dispensing money but i got message that amount was deducted so please refund my amount as soon as possible
                                    Nov 8, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2017
                                    Axis Bank Customer Care's response
                                    Hi Ramu,

                                    The turnaround time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed please get in touch with your nearest debit account holding bank branch.

                                    Regards,
                                    Axis Bank
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                                      tj.nagpal
                                      from Hanumangarh, Rajasthan
                                      Sep 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: Sri Ganganagar, Rajasthan
                                      Website: www.axisbank.com

                                      I had been issued a credit card by axis bank where i have a prime saving account in month of july 2017 which i got in 6 september 2017 and also having family banking, limit of which is rs.1 lakh. My axis bank saving account no. Is[protected].
                                      The credit card i was offered has been blocked by the bank for unknowing reason saying that the card has been returned for not received by the card holder but the card is in my hand and i have used it.
                                      Now i am asking the axis bank customer care why did they block it they says that the card is not received by me. After assuring them that the card is in my hand they gave me request number o[censored]nblocking request. But it is not getting processed. I am following them from the last 15 days and they always providing me a new service request numbers.
                                      I am frustrated by all this. Even their senior had committed me o[censored]nblocking the in 1 working day but nothing has been resolved yet.
                                      One side they says a new card has been dispatched to you and on another side they say the same will be unblocked.
                                      Please help me out of it.
                                      Nov 16, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      Axis Bank Customer Care's response
                                      Hi,

                                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                                      Regards,
                                      Axis Bank
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                                        kiran joseph
                                        from Hyderabad, Telangana
                                        Sep 27, 2017
                                        Resolved
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                                        Address: 533003

                                        Hai i opted for a home loan at 8.35% roi but due to loan amnt more dan 30 lacs it got changed but it was not informed by the bank representative. All the processing charges are duly taken but total loan related works are done by one. There is zero communication regarding the loan status and even they don't care to answer my calls n queries n adopted a very careless approach towards me. I am deeply hurted and disappointed by their attitude and work and many times felt as if they are doing it for free to me
                                        Nov 9, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Sep 27, 2017
                                        Updated by kiran joseph
                                        I need proper justice for the casual approach from bank representatives
                                        Verified Support
                                        Oct 07, 2017
                                        Axis Bank Customer Care's response
                                        Hi Kiran,

                                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

                                        Regards,
                                        Axis Bank
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