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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 415

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H
harsemon
from Ludhiana, Punjab
Sep 30, 2017
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Hlo sir/madam,
I am hereby to complaint about axis bank. I have a saving account in this bank. I have transfered amount of about 10200 canadian dollar on 18 september 2017. On that day indian rupee was 52.32 as compare to canadian dollar so according this price 533, 664 indian rupees should be deducted from my account but they have deducted a amount of 563, 000 indian rupee approximately. I have complained about it in the branch and i have even called the customer care centre for several times but there is no explanation.
So i want rbi to take action against this.
My account number is *6493

Please help me
Thank you
Axis Bank customer support has been notified about the posted complaint.
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    H
    harsemon
    from Ludhiana, Punjab
    Sep 30, 2017
    Resolved
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    Resolved

    Hlo i am harsemonjot kaur. I have a saving account in axis bank branch in punjab. I have transfered about 10200cad dollar from my account. And the amount deducted from my account was 5, 63218 ruppees which too much bcz the dollar rate at that tym was just 52.32 indian ruppees they have deducted money at dollar rate 55.60. Now how can this happen are they getting dollars at such a high rate i am so shocked. I have called the customer care numbers and other complaint numbers for at least 10 times but there is no response. I am totally disappointed with the service of this bank. Now i want a proper explanation for this.

    Last four digits of my account are 6493
    Nov 9, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2017
    Axis Bank Customer Care's response
    Hi Harsemonjot,

    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

    Regards,
    Axis Bank
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      A
      Abhishek Baviskar-Patil
      from Sangli, Maharashtra
      Sep 30, 2017
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra

      In dec 2016, in mu account 99k has been credited, and same date its has been debited... I dont know how its come, but next months jan17 axis bank debited my 99k from my account as saying lean amount...

      From last 10months i m fighting for my money... It was my provident fund. For dad operation... I write 31mails to axis bank customer care...

      Chore he sale...
      Nov 10, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      Axis Bank Customer Care's response
      Hi Abhishek,

      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

      Regards,
      Axis Bank
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        P
        purushm91
        from Coimbatore, Tamil Nadu
        Sep 30, 2017
        Resolved
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        Resolved

        Address: 632204

        Hi,
        Last day i was withdrawal amount below mentioned atm id but to through error unable to process your request but reduce my account balance. So i tried another bank to withdraw amount to shown your card blocked. Please check and refund my balance and unblock my card. Mentioned transfer details.

        Your a/c 836976 is debited inr 3000.00 on[protected]:48:16 a/c bal is inr 8497.57 info: cash-atm/tccs0060. Get axis mobile: m. Axisbank.com/cwdl

        Thanks,
        Purushothaman m
        Nov 7, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 07, 2017
        Axis Bank Customer Care's response
        Hi Purushothaman,

        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you. Alternatively, call us on our phone banking number:[protected]/[protected].

        Regards,
        Axis Bank
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          A
          Askem
          Sep 30, 2017
          Resolved
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          Resolved

          This has been over 14 months since my mother passed away. She had a savings account in axis bank. The axis bank employees have been harassing nominee by not providing information, giving incorrect information, misleading and telling procedure in small bits and pieces. They have been controlling the money for over 14 months and now, demanding indemnity bond on stamp paper to protect the bank after all the wrongdoing.
          Because of fear of further block and delay in receiving money, nominee has no choice but to provide indemnity bond and lose the right to take the bank to courts. This trick of illegally holding nominee's money and then forcing him to give indemnity bond is despicable and wrong. Axis bank does not care. No wonder, their corrupt officials were jailed during demonitization as they joined corrupt businessmen to illegally change black money. One needs to be very careful with this unethical bank.
          Nov 10, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 07, 2017
          Axis Bank Customer Care's response
          Hi,

          Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

          Regards,
          Axis Bank
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            M
            MR Exports
            from Warangal, Telangana
            Sep 29, 2017
            Resolved
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            Resolved

            Address: Ernakulam, Kerala, 682034

            Sir,
            We are an exporting company based on kerala, ernakulam. Our company name is m. R exports. We enquire axis bank. Kochi branch. Ernakulam. (Branch code - 000081.)
            For opening a current account. We submitted all the documents including a cheque of rs.11000 on 23rd of august 2017 to mr. Jinu (Mob.+[protected] after two weeks bank cleared our cheque on 6th september 2017. But they didn't allow the account number. Instead of this we are faceing a loss of rs.5 lakhs per week. Kindly solve our issues earlier as possible. Hope your replay soon.
            Thank-you.
            M. R exports.
            2nd floor, door no 2/344h
            Vattaparambil building.
            Near cheranallor signal.
            Cheranallor.
            Ernakulam.
            Email: [protected]@gmail.com
            Mob; +91 [protected], +91 [protected]
            Nov 10, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2017
            Axis Bank Customer Care's response
            Hi,

            Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

            Regards,
            Axis Bank
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              M
              Maulik Mehta
              from Mulund, Maharashtra
              Sep 29, 2017
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              Address: Mumbai City, Maharashtra, 400013

              Hi,

              My name is maulik mehta and my meal card number end with 0070.

              As per my telephonic conversation with customer care executive there is transaction of 400 rs on 23-09-17 at royal lunch home, which is at worli, mumbai.

              I have not done that transaction. I was not in the city on that day and thus there is no possibility for the same.

              Kindly, look into the matter and revert the money back to my card.


              Regards,
              Maulik mehta
              Axis Bank customer support has been notified about the posted complaint.
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                B
                bawa11
                from Pathankot, Punjab
                Sep 29, 2017
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                Address: 147111

                I state that i have open ac with bank 9 month ago. When i open the ac bank say
                We install mini atm/pos on ur shop. But 8month gone pos ot install. I visit bank
                Many time. I was assured from abm mr. Karan every time that it would be take some time
                Now i have no pashions to wait for this
                Plz solve my plm
                Amandeep c/a no [protected] axis devigarh branch
                Bawa telecom
                Vpo. Devigarh
                [protected]
                [protected]@yahoo.com
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  S b Thapa
                  from Delhi, Delhi
                  Sep 29, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  Sir,
                  I was submitted the every document and information in many time to axis bank representative named mr. Jitender singh and mr. Pawan, pushp vihar branch of axis bank new delhi

                  Whereas, since last one month they were issued me a kit in which account number, cheque book and debit card but saving account could not active as of now.
                  I am tired to follow up with those person

                  Kindly help!

                  With best regard
                  S. B. Thapa
                  Email id: [protected]@gmail.com
                  Nov 14, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 07, 2017
                  Axis Bank Customer Care's response
                  Hi,

                  Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                  Regards,
                  Axis Bank
                  Axis bank service is great. but wanted to complain against Mrs. S Pednekar of Axis Bank Mahavir Nagar Kandivali Branch.
                  The lady is always on her personal call right from the time the bank opens i.e 9:30 a.m. instead of attending the customers. Just wanted to bring to the notice of the bank.

                  Best Wishes.
                  Axis Bank Customer Care's response, Oct 7, 2017
                  Verified Support
                  Hi Priya,

                  We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                  Regards,
                  Axis Bank
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                    T
                    Tariq Abdul Zaid
                    from Panaji, Goa
                    Sep 28, 2017
                    Resolved
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                    Resolved

                    Address: 411020

                    Sir, i am abdul tarik, suddenly call from axis bank for loan offer than as per your rqst dhananjay (Mbl - [protected]) come to my home for collection of docus, after not sanction my loan he is not return my docus to me since 2 month, i have also calling him he said today, tomorrow, but not return to me after that he is not recd my calls, and as per rulling you are not authorized any docus deposit to you if not reqd.
                    Why he is not returned to me??
                    I think he is misuse my docus.

                    Request return my all docus to my address as per your request i have given as soon.
                    Bank staff
                    Nagesh - [protected]
                    Nov 10, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    Axis Bank Customer Care's response
                    Hi Tariq,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2nsTx11 for us to assist you.

                    Regards,
                    Axis Bank
                    (Consolidated Charges for A/c 178.81 ) this charge has been debited in my account, cheating frauds immediately i'll close my account. they can't send to any one sms and email. fully frauds i hate this transaction. [censored]ing frauds
                    Axis Bank Customer Care's response, Oct 7, 2017
                    Verified Support
                    Hi Priya,

                    Please refrain yourself from using any abusive language. We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                    Regards,
                    Axis Bank
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                      A
                      Advmbagrawal Agrawal
                      from Chennai, Tamil Nadu
                      Sep 28, 2017
                      Resolved
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                      Resolved

                      Address: Ahmedabad, Gujarat

                      I have one credit card of axix bank. Before month one lady yasmin call from axix bank and told me for credit card your nominee name and address proof required after that one person came to my office and have some paper and want to my sign reading that paper is paper shown for adone card of my wife without my request or consirn thay told for sign of nominee and take sign for adonne card by misrepresentation or wrongly information given. After that more time bank employee call me and further misrepresentation going on. Number of time i say that we don't want than and than they call number of time and harnessed me. Pls do needful.
                      Nov 10, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2017
                      Axis Bank Customer Care's response
                      Hi,

                      Sorry for the trouble. Please share your contact number for us to assist you.

                      Regards,
                      Axis Bank
                      What are the reasons why my transactions are being denied are told online online International Transactions are being denied
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                        P
                        parveendhm
                        from Noida, Uttar Pradesh
                        Sep 28, 2017
                        Resolved
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                        Resolved

                        Address: Gurgaon, Haryana, 122017
                        Website: axisbank.com

                        I am having an account in axis bank from around 7 year. I went to palam vihar gurgaon. Their staff is so stupid doesn't know how to talk, just misguiding that u can't open a sukanya samridi account without opening a minor account with min balance 10000. Then i talked to customer care they are saying definately u can open an account. But bank is not responding their are just focusing on their target and harsing to customers
                        Nov 11, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Sep 17, 2017
                        Kavitha Jayadev's response
                        When I mailed amazon I came to know amount refunded from Amazon but it is not reflecting in axis account

                        The Authorization Code (Refund Reference Number) for the transaction is [protected]-032276.
                        Sep 24, 2017
                        Rajasekar D's response
                        Still Now Never Get Complaint Update And Deduction ReasonsAlso
                        Verified Support
                        Oct 07, 2017
                        Axis Bank Customer Care's response
                        Hi Parveen,

                        We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                        Regards,
                        Axis Bank
                        Your deducted for consolidate charge Rs 970, And GST also Rs 177, then before months your deducted RS 1100 for Cheque return charge, one cheque bounce means your deducted Rs 500 only your deducted charge, but why deducted rs 1100, then now deducted consolidated charge what's the reason, check then refund my Amount...
                        Hi team,

                        I purchased products from Amazon and paid using my debit card.Later Amazon refunded my amount but it is not reflecting in axis bank account.let me know on the same

                        Regards,
                        Kavitha
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                          V
                          Veera Rajan
                          from Chennimalai, Tamil Nadu
                          Sep 28, 2017
                          Resolved
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                          Resolved

                          Address: 605001

                          The network in this branch is very worse and always need to wait a lot. Whenever i have to withdraw cash i have to wait a lot and the same with deposit also it look lot to get the amount credited to our account. I have meant there for lot of times and always had a worse experience. Kindly take concern actions. This branch is very worse regarding the network.
                          Nov 7, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2017
                          Axis Bank Customer Care's response
                          Hi Veera,

                          We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                          Regards,
                          Axis Bank
                          Dinally i want to close my account and i gave a request and sign on it for closing my account but bank is not close since last 7 days now i am going to register id tomorrow
                          Axis Bank Customer Care's response, Oct 7, 2017
                          Verified Support
                          Hi Siddharth,

                          We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                          Regards,
                          Axis Bank
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                            Harsha teja R
                            from Hyderabad, Telangana
                            Sep 28, 2017
                            Resolved
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                            Resolved

                            I have ordered an axis active band from axis bank mobile app on 20-sept-2017 and they charged me rs1500.
                            But the order status still shows "processing".

                            The axis bank is cheating their customers with these fraud services. If this is not resolved immediately, i may even ready to shutdown my axis account verysoon.

                            My account no [protected]
                            Nov 7, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 07, 2017
                            Axis Bank Customer Care's response
                            Hi Harsha,

                            Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                            Regards,
                            Axis Bank
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                              Bunny26
                              from Muzaffarnagar, Uttar Pradesh
                              Sep 28, 2017
                              Resolved
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                              Resolved

                              Address: Muzaffarnagar, Uttar Pradesh, 251001

                              I have a axis bank account and it's my salary account from delhi but i transfer to muzaffarnagar. Primarily i am using my salary account only few day's ago i lost my debit card but i have my cheque book. On 25- sep i visit axis bank (New mandi branch) with salary cheque and ask in how many days salary will be transfer to my account and one staff i don't know her name she told me that tomorrow mean till 26th september evening it will be clear and on 27th you can withdraw by self cheque. Than i said okay thank you and i visited branch on 27th at afternoon with self cheque and she told me that you'r cheque is not clear yet. I asked why you told me than she told me that i receive your cheque late evening so that's why so we receive fund today and today evening you can check before 4 pm i said okay. On same day evening i went to branch at 3:50 pm so guard told me ma'am is not there she left and one more lady come and she said now i can't give you cash because time to close.

                              So that lady 2 time's unusually irritated me i am very very disappoint with the services.
                              Nov 11, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 07, 2017
                              Axis Bank Customer Care's response
                              Hi,

                              We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

                              Regards,
                              Axis Bank
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                                Sagrika8519
                                from Noida, Uttar Pradesh
                                Sep 28, 2017
                                Resolved
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                                Resolved

                                Website: Tez Google app

                                Sub: urgent|need your attention

                                Hi team,

                                I have registered my account through upi at tez app and today i came to know that 2000 rs are deducted from my account without my confirmation through upi.

                                I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

                                I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                Kindly credit my deducted amount of rs 2000-/ back asap, otherwise i will start tagging axis bank in the social sites.

                                Waiting for ur quick reply and solution of my problem.

                                Note: i have attached the screenshot of fraud transaction in the attachment.
                                Nov 12, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 07, 2017
                                Axis Bank Customer Care's response
                                Hi Sagrika,

                                Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                                Regards,
                                Axis Bank
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                                  Nirmal08
                                  from Noida, Uttar Pradesh
                                  Sep 28, 2017
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                                  Address: New Delhi, Delhi
                                  Website: Tez google apps

                                  Hi team,

                                  I have registered my account through upi at tez app and today i came to know that 20, 000 rs are deducted from my account without my confirmation through upi.

                                  I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

                                  I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                  Kindly credit my deducted amount of rs 20, 000-/ back asap, otherwise i will start tagging axis bank in the social sites.

                                  Waiting for ur quick reply and solution of my problem.

                                  Note: i have attached the screenshot of fraud transaction in the attachment.
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Nirmal08
                                    from Noida, Uttar Pradesh
                                    Sep 27, 2017
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                                    Hi Team,

                                    I have registered my account through UPI at Tez app and today I came to know that 2000 Rs are deducted from my account without my confirmation through UPI.

                                    I woul like to tell you that I had't done any such transaction and I would request you to give my money back which is deducted automatically from my account. I have registered my account on Tez app after knowing that all Indian banks are aware about that and it is completely authentic and reliable.

                                    I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                    Kindly credit my deducted amount of Rs 2000-/ back asap, otherwise I will start tagging Axis bank in the social sites.

                                    Waiting for ur quick reply and solution of my problem.

                                    Note: I have attached the Screenshot of fraud transaction in the attachment.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Sep 27, 2017
                                    Updated by Nirmal08
                                    Sub: Urgent||Need your attention

                                    Hi Team,
                                    Plz ignore my previous mail. Keep attraction on this mail

                                    I have registered my account through UPI at Tez app and today I came to know that 20, 000 Rs are deducted from my account without my confirmation through UPI.

                                    I woul like to tell you that I had't done any such transaction and I would request you to give my money back which is deducted automatically from my account. I have registered my account on Tez app after knowing that all Indian banks are aware about that and it is completely authentic and reliable.

                                    I am one of your loyal customer and expect loyality and tranparency from your end as well.

                                    Kindly credit my deducted amount of Rs 20, 000-/ back asap, otherwise I will start tagging Axis bank in the social sites.

                                    Waiting for ur quick reply and solution of my problem.

                                    Note: I have attached the Screenshot of fraud transaction in the attachment.
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                                      D
                                      Dipaen Kothari
                                      from Coimbatore, Tamil Nadu
                                      Sep 27, 2017
                                      Resolved
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                                      Resolved

                                      Address: 641601

                                      Respected sirs,
                                      I am one of partner in gxxxxxx textiles with account in tirupur axis branch as mentioned in above number in subject i. E 91102xx39xxxx37
                                      This is letter not complaint of your bank official or system, but its regarding my fate with your bank, my customer id reference is blocked since 6 months i am denied to sign cheques for my company and i am regularly following your officials here, but still now even they cant trace why it is so..

                                      1. Issue is specimen signature is differed and they blocked.
                                      2. I submitted specimen signature twice and no proceeds
                                      3. Then i am told to submit bond for specimen.
                                      4. Later they asked request letter to release customer id
                                      5. I am told that barcode is created it will be solved immediately before 2 months
                                      6. Barcode is again created as some technical issues.

                                      Whether my case is so complicated that even in this new generation i am penalised not to sign for my company,

                                      Again this is not complaint for your tirupur branch but... I need to sign for my company.
                                      Pleaase... Hope atleast now some hears...
                                      With warm wishes
                                      Nov 7, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 07, 2017
                                      Axis Bank Customer Care's response
                                      Hi Dipaen,

                                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2obM4ab for us to assist you.

                                      Regards,
                                      Axis Bank
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                                        ramu dharani
                                        from Hyderabad, Andhra Pradesh
                                        Sep 27, 2017
                                        Resolved
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                                        Resolved

                                        Atm not dispensed money but deducted amount from account, i tried to withdraw 9000 rupees amount from ameerpet atm
                                        Kindly look over my amount to refund back soon in my account
                                        Im sbi card holder while im withdrawing my money there is powercut in atm so the atm stopped dispensing money but i got message that amount was deducted so please refund my amount as soon as possible
                                        Nov 8, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 07, 2017
                                        Axis Bank Customer Care's response
                                        Hi Ramu,

                                        The turnaround time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed please get in touch with your nearest debit account holding bank branch.

                                        Regards,
                                        Axis Bank
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