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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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Axis Bank reviews & complaints page 415

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Harsha teja R
from Hyderabad, Telangana
Sep 28, 2017
Resolved
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I have ordered an axis active band from axis bank mobile app on 20-sept-2017 and they charged me rs1500.
But the order status still shows "processing".

The axis bank is cheating their customers with these fraud services. If this is not resolved immediately, i may even ready to shutdown my axis account verysoon.

My account no [protected]
Nov 7, 2017
Complaint marked as Resolved 
Axis Bank customer support has been notified about the posted complaint.
Verified Support
Oct 07, 2017
Axis Bank Customer Care's response
Hi Harsha,

Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

Regards,
Axis Bank
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    Bunny26
    from Muzaffarnagar, Uttar Pradesh
    Sep 28, 2017
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    Address: Muzaffarnagar, Uttar Pradesh, 251001

    I have a axis bank account and it's my salary account from delhi but i transfer to muzaffarnagar. Primarily i am using my salary account only few day's ago i lost my debit card but i have my cheque book. On 25- sep i visit axis bank (New mandi branch) with salary cheque and ask in how many days salary will be transfer to my account and one staff i don't know her name she told me that tomorrow mean till 26th september evening it will be clear and on 27th you can withdraw by self cheque. Than i said okay thank you and i visited branch on 27th at afternoon with self cheque and she told me that you'r cheque is not clear yet. I asked why you told me than she told me that i receive your cheque late evening so that's why so we receive fund today and today evening you can check before 4 pm i said okay. On same day evening i went to branch at 3:50 pm so guard told me ma'am is not there she left and one more lady come and she said now i can't give you cash because time to close.

    So that lady 2 time's unusually irritated me i am very very disappoint with the services.
    Nov 11, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 07, 2017
    Axis Bank Customer Care's response
    Hi,

    We’re sorry about the bad experience you had at our branch. Thanks for bringing this to our notice. We always strive to improve our services and your feedback really helps. We’ll definitely take this up with the branch management.

    Regards,
    Axis Bank
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      Sagrika8519
      from Noida, Uttar Pradesh
      Sep 28, 2017
      Resolved
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      Website: Tez Google app

      Sub: urgent|need your attention

      Hi team,

      I have registered my account through upi at tez app and today i came to know that 2000 rs are deducted from my account without my confirmation through upi.

      I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

      I am one of your loyal customer and expect loyality and tranparency from your end as well.

      Kindly credit my deducted amount of rs 2000-/ back asap, otherwise i will start tagging axis bank in the social sites.

      Waiting for ur quick reply and solution of my problem.

      Note: i have attached the screenshot of fraud transaction in the attachment.
      Nov 12, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 07, 2017
      Axis Bank Customer Care's response
      Hi Sagrika,

      Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

      Regards,
      Axis Bank
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        Nirmal08
        from Noida, Uttar Pradesh
        Sep 28, 2017
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        Address: New Delhi, Delhi
        Website: Tez google apps

        Hi team,

        I have registered my account through upi at tez app and today i came to know that 20, 000 rs are deducted from my account without my confirmation through upi.

        I woul like to tell you that i had't done any such transaction and i would request you to give my money back which is deducted automatically from my account. I have registered my account on tez app after knowing that all indian banks are aware about that and it is completely authentic and reliable.

        I am one of your loyal customer and expect loyality and tranparency from your end as well.

        Kindly credit my deducted amount of rs 20, 000-/ back asap, otherwise i will start tagging axis bank in the social sites.

        Waiting for ur quick reply and solution of my problem.

        Note: i have attached the screenshot of fraud transaction in the attachment.
        +1 photos
        Axis Bank customer support has been notified about the posted complaint.
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          Nirmal08
          from Noida, Uttar Pradesh
          Sep 27, 2017
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          Hi Team,

          I have registered my account through UPI at Tez app and today I came to know that 2000 Rs are deducted from my account without my confirmation through UPI.

          I woul like to tell you that I had't done any such transaction and I would request you to give my money back which is deducted automatically from my account. I have registered my account on Tez app after knowing that all Indian banks are aware about that and it is completely authentic and reliable.

          I am one of your loyal customer and expect loyality and tranparency from your end as well.

          Kindly credit my deducted amount of Rs 2000-/ back asap, otherwise I will start tagging Axis bank in the social sites.

          Waiting for ur quick reply and solution of my problem.

          Note: I have attached the Screenshot of fraud transaction in the attachment.
          +1 photos
          Axis Bank customer support has been notified about the posted complaint.
          Sep 27, 2017
          Updated by Nirmal08
          Sub: Urgent||Need your attention

          Hi Team,
          Plz ignore my previous mail. Keep attraction on this mail

          I have registered my account through UPI at Tez app and today I came to know that 20, 000 Rs are deducted from my account without my confirmation through UPI.

          I woul like to tell you that I had't done any such transaction and I would request you to give my money back which is deducted automatically from my account. I have registered my account on Tez app after knowing that all Indian banks are aware about that and it is completely authentic and reliable.

          I am one of your loyal customer and expect loyality and tranparency from your end as well.

          Kindly credit my deducted amount of Rs 20, 000-/ back asap, otherwise I will start tagging Axis bank in the social sites.

          Waiting for ur quick reply and solution of my problem.

          Note: I have attached the Screenshot of fraud transaction in the attachment.
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            Dipaen Kothari
            from Coimbatore, Tamil Nadu
            Sep 27, 2017
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            Address: 641601

            Respected sirs,
            I am one of partner in gxxxxxx textiles with account in tirupur axis branch as mentioned in above number in subject i. E 91102xx39xxxx37
            This is letter not complaint of your bank official or system, but its regarding my fate with your bank, my customer id reference is blocked since 6 months i am denied to sign cheques for my company and i am regularly following your officials here, but still now even they cant trace why it is so..

            1. Issue is specimen signature is differed and they blocked.
            2. I submitted specimen signature twice and no proceeds
            3. Then i am told to submit bond for specimen.
            4. Later they asked request letter to release customer id
            5. I am told that barcode is created it will be solved immediately before 2 months
            6. Barcode is again created as some technical issues.

            Whether my case is so complicated that even in this new generation i am penalised not to sign for my company,

            Again this is not complaint for your tirupur branch but... I need to sign for my company.
            Pleaase... Hope atleast now some hears...
            With warm wishes
            Nov 7, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 07, 2017
            Axis Bank Customer Care's response
            Hi Dipaen,

            We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2obM4ab for us to assist you.

            Regards,
            Axis Bank
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              ramu dharani
              from Hyderabad, Andhra Pradesh
              Sep 27, 2017
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              Atm not dispensed money but deducted amount from account, i tried to withdraw 9000 rupees amount from ameerpet atm
              Kindly look over my amount to refund back soon in my account
              Im sbi card holder while im withdrawing my money there is powercut in atm so the atm stopped dispensing money but i got message that amount was deducted so please refund my amount as soon as possible
              Nov 8, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 07, 2017
              Axis Bank Customer Care's response
              Hi Ramu,

              The turnaround time for auto reversal of failed transaction is 1 working day. In case the amount does not get auto reversed please get in touch with your nearest debit account holding bank branch.

              Regards,
              Axis Bank
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                tj.nagpal
                from Hanumangarh, Rajasthan
                Sep 27, 2017
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                Resolved

                Address: Sri Ganganagar, Rajasthan
                Website: www.axisbank.com

                I had been issued a credit card by axis bank where i have a prime saving account in month of july 2017 which i got in 6 september 2017 and also having family banking, limit of which is rs.1 lakh. My axis bank saving account no. Is[protected].
                The credit card i was offered has been blocked by the bank for unknowing reason saying that the card has been returned for not received by the card holder but the card is in my hand and i have used it.
                Now i am asking the axis bank customer care why did they block it they says that the card is not received by me. After assuring them that the card is in my hand they gave me request number o[censored]nblocking request. But it is not getting processed. I am following them from the last 15 days and they always providing me a new service request numbers.
                I am frustrated by all this. Even their senior had committed me o[censored]nblocking the in 1 working day but nothing has been resolved yet.
                One side they says a new card has been dispatched to you and on another side they say the same will be unblocked.
                Please help me out of it.
                Nov 16, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 07, 2017
                Axis Bank Customer Care's response
                Hi,

                We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2oy1P87 for us to assist you.

                Regards,
                Axis Bank
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                  kiran joseph
                  from Hyderabad, Telangana
                  Sep 27, 2017
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                  Address: 533003

                  Hai i opted for a home loan at 8.35% roi but due to loan amnt more dan 30 lacs it got changed but it was not informed by the bank representative. All the processing charges are duly taken but total loan related works are done by one. There is zero communication regarding the loan status and even they don't care to answer my calls n queries n adopted a very careless approach towards me. I am deeply hurted and disappointed by their attitude and work and many times felt as if they are doing it for free to me
                  Nov 9, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Sep 27, 2017
                  Updated by kiran joseph
                  I need proper justice for the casual approach from bank representatives
                  Verified Support
                  Oct 07, 2017
                  Axis Bank Customer Care's response
                  Hi Kiran,

                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

                  Regards,
                  Axis Bank
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                    akkkkiiiiiuuu
                    from Ahmedabad, Gujarat
                    Sep 27, 2017
                    Resolved
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                    Resolved

                    Address: Junagadh, Gujarat

                    I have transferred money from phone pe app through upi it got deducted from my account but not add rs.400 for my paytm wallet.
                    Phone pe translation is successful but paytm transaction is failed i have request to paytm care and answers to not add money to paytm wallet and contact to your bank.
                    Account no: [protected]
                    Please sir contact me and solve my problem
                    +3 photos
                    Nov 7, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 07, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV along with the transaction details from your registered email ID for us to assist you.

                    Regards,
                    Axis Bank
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                      A001 K001
                      from Lucknow, Uttar Pradesh
                      Sep 27, 2017
                      Resolved
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                      Address: New Delhi, Delhi, 110059

                      Dear sir/madam,

                      This is in reference to my current account number ([protected]) in the lajwanti garden, janakpuri, new delhi branch of axis bank. The undersigned have been running pillar to post and being harassed continuously. The matter is that a request made for closing the account was placed with the branch. Since the firm is a sole proprietorship the balance left in the account had to made in the name of the proprietor (Demand draft). Ironically the dd was made in the name of the firm (Darsh consultans) which was being closed. Now there is no account that the dd can be deposited. The undersigned have requested to cancel rewrite the dd in the name of the proprietor (Avadh kumar). No one has entertained and rather have been to advised by the bank to open a new account just to get the dd cleared. Please help or else i would have no choice but to opt legal options.

                      Cutomer id :[protected]
                      A/c number : [protected]
                      A/c name : darsh consultants
                      Propriter name : avadh kumar

                      Thanks
                      Avadh kumar
                      [protected]
                      Nov 7, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 07, 2017
                      Axis Bank Customer Care's response
                      Hi Avadh,

                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                      Regards,
                      Axis Bank
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                        Bhanu Chandar Basava
                        from Hyderabad, Telangana
                        Sep 27, 2017
                        Resolved
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                        Address: 500038

                        Dear sir,

                        I have applied for a salary account in axis bank by submitting all the requested documents on 15.09.2017, yet it is not activated. I have also contacted the concerned person from axis bank but he is just giving faulty promise every day.

                        ​account no.:[protected]
                        Ifsc code: utib 000 0008
                        Branch: hyderabad

                        Recently, i have also got a message say documents are received and my application no. [protected] for tracking. But till date, no records are found.

                        Kindly​ ​request you consider my issueand resolve it at the earliest.

                        Regards
                        Basava bhanu chandar
                        +[protected]
                        Bhanu. [protected]@gmail.com
                        Nov 9, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 07, 2017
                        Axis Bank Customer Care's response
                        Hi Bhanu,

                        Sorry for the trouble. Please call us on our phone banking number:[protected]/[protected] for us to assist you.

                        Regards,
                        Axis Bank
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                          Prasanta Debnath
                          from Bargarh, Odisha
                          Sep 27, 2017
                          Resolved
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                          Resolved

                          Address: 799143

                          This is to bring in your kind notice that i prasanta debnath, s/o - having a current account in belonia branch, a/c no-[protected], is facing problem on since 15 day, on online transaction it is showing insufficient balance and on atm transaction it is showing card blocked. For the same regards i called to customer care and they told there is no problem in atm & online transaction. I attached online transaction snapshot. Kindly look after this matter and resolve the matter as soon as possible. Thank you
                          +1 photos
                          Nov 8, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 07, 2017
                          Axis Bank Customer Care's response
                          Hi Prasanta,

                          We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                          Regards,
                          Axis Bank
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                            Piyu_Hedau
                            from Korba, Chhattisgarh
                            Sep 27, 2017
                            Resolved
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                            Resolved

                            fraud with me with job offer

                            Address: Mumbai City, Maharashtra

                            I have received a call regarding job opening in a well known company named tcs. From bhartiya rojgar solutions, mumbai, maharashtra.
                            I thought it may be correct call not a fraud one because i am lokking for a job change.

                            These people asked me to register with them for conducting the interview with tcs with amount of rs. 1700/- which i had paid on 25th sept 2017.

                            They had arranged my telephonic interview...
                            +2 photos
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                            premnath_001
                            from Chennai, Tamil Nadu
                            Sep 26, 2017
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                            Address: Coimbatore, Tamil Nadu, 641005
                            Website: www.axisbank.com

                            I joined a company in singanallur (Coimbatore). They initiated opening my salary account. A person named dhanush from axis bank singanallur branch came to the office and got all my required documents. He gave a kit which included debit card, chequebook and pin. He said me that i will an sms the very next day. It is been more than a month. He is not picking my call and when i reached the bank, they got the details once again. Till now i never got an update from the bank or dhanush.
                            Kindly get it opened as soon as possible.
                            Thank you in advance.
                            My name: premnath. D
                            Contact no: [protected]
                            Account no (Inside the kit): [protected]
                            Cust id:[protected]
                            Dhanush contact no: [protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              Sunil Dharmadhikari
                              from Bansi, Uttar Pradesh
                              Sep 26, 2017
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                              Address: 242001

                              R/sir 1 june 2017 an incident with me i have one call from unknown person he was said i am taking from axis bank for increase amount in your credit card so pls tell your back side of credit card cvv no. He was calling again and again with message of axis bank coming on my mobile that time. He convinced me to give cvv no. After that from my credit card 8500rs temporary credited. I was call to customers care and told about incident they told me to do online fir, dipute form and send to axis bank with image of broken credit card to bank email id. I had done all formalities. They didn't tell me to submit any incident letter so i can't send it. So please consider my case and return my money. When i was talking to customer care in that time i asked him any fomality is wanted or not then he clearly say no you didn't had any formality. Before 4-5 days same amount is showing in my credit card statement then i was call to customer care about this problem then he say incident letter is not send from our side so that the amount will detect.in that time if anyone said about incident letter than i surely submit it. I trust very much on axis bank. My monthly transaction approx rs. 50000 per month. I am 6 year old admired customer of axis bank. So please reconsider my case and i hope you will understand my feeling and definitely you will help me. Thank you
                              Axis Bank customer support has been notified about the posted complaint.
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                                sourav.adhikari9
                                from Mumbai, Maharashtra
                                Sep 26, 2017
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                                Address: Purba Medinipur, West Bengal, 721444

                                I had requested to open a a/c in axix bank through online n after i got a call n from nearest branch banker came n open a account on tuesday and my facilities was instant a/c open and for i have to pay [protected]@5000/-. I have paid [protected]@6000 but till now a/c not opened. For that i call couple of time sometimes they picked up my call n sometimes not.
                                Name - sourav adhikari
                                A/c no - [protected]
                                Phone no - [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Ketan Bhosale
                                  from Pune, Maharashtra
                                  Sep 26, 2017
                                  Resolved
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                                  Resolved

                                  Address: 411052

                                  I have made a transaction from axis bhim app to transfer from my sbi bank to other account but it got failed and money got deducted but not credited to other account. I have also raised the query but no feedback.
                                  Kindly look into the issue.
                                  Attaching image of failed transaction.
                                  Details-
                                  Transaction id[protected]
                                  Amount - 12000/-
                                  Date - 25/09/17
                                  Time - 15:01:54
                                  +1 photos
                                  Sep 28, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Bhuvi Raja
                                    from Kottayam, Kerala
                                    Sep 26, 2017
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                                    Address: 600017

                                    I want to correct spelling in my name for salary account (A/c no [protected]). It showing bhavaneswari instead of bhuvaneswari. This is not possible to visit home branch and nearby branch people rejecting to do the same.
                                    Pls do the needful. I want to apply for loan
                                    And that bank executive rejecting the same. So kindly correct it as soon as possible
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      boxy
                                      from Bengaluru, Karnataka
                                      Sep 26, 2017
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                                      Horrible service. I had requested a replacement multi-currency card on 12th september and i was assured by 24/7 customer service that it takes 7-10 working days to reach the card but still now they didnt dispatch the card.
                                      I am here in australia without any money!!
                                      Biggest liars are supervisor ravi, sandeep, mr anil who claims to be ravi's manager.
                                      Axis Bank customer support has been notified about the posted complaint.
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