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Axis Bank Complaints & Reviews

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Last updated May 6, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 415

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I
inder4u2
from Chennai, Tamil Nadu
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regarding my max life insurance policy

Address:Varanasi, Uttar Pradesh, 232101

I had made a life insurance of ₹25000/- yearly and i paid my one year instalment and then after that my phone number got changed and i had updated my recent phone number in my banking records. But then after that i didn’t even got any reminder from the axis bank mughalsarai branch that my premium is due and all that and even after that when i visited the branch after an year and asked them about this existing policy they told me that...
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S
swapankantihalder
from Siliguri, West Bengal
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withdraw a dispute amount from my wife's savings bank account.

Address:713303
Website:[email protected]

Sir/madam,
With due respect, i am to inform you that, i am a retired and old age person and my wife smt. Sikha halder is also a retired and female old age, we are both customers of your good bank and my wife's savings bank account no. [protected], customer id[protected] & debit card no. [protected]. My wife's savings bank account is joint account with my daughter which name is miss koyena halder, who is now student of ms...
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P
purvi daga
from Delhi, Delhi
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amount debited but bill not paid

Address:302003

I have a vodafone postpaid number. I have made bill payment on 22nd sep and the amount has been debited to my bank account. But a message from vodafone came:
Alert! Your online txn id no. Jcit[protected] for rs. 480.89 has failed. Please retry online payment or visit a vodafone store near you to pay. Thank you.

Please resolve this issue as soon as possible....
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J
janamaya
from Visakhapatnam, Andhra Pradesh
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rs.5843.15 debited to account not credited till now

Address:Visakhapatnam, Andhra Pradesh, 530046

An amount of Rs.5843.15 debited to my account on 8/9 did not reach beneficiary. This amount is not credited to my account till date.

This amount was payable as school fess and payment was made by using debit card. I have also lodged the complaint with Axis bank and complaint no is[protected].

Please expedite credit the amount.

janardhana r
[protected]...
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N
Nakim
from Delhi, Delhi
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anonymous charges

Hello,

I'm very much saddened by the recent customer experience i have had with axis bank and feeling kind of left with no option but to move to the court. I am holding a priority account with account number [protected] at your mathura main branch. Recently, my account has been charged anonymously; therefore, i walked into your mathura branch on 19th september to inquire about the anonymous charges. To my surprise, i was...
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R
reddy chiranjeevi
from Bengaluru, Karnataka
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fraud transaction on blocked credit card

Address:560064
Website:axisbank.com

My axis bank credit card was blocked on apr, 2017 but transactions are happen from july, i complaint to the bank through customer care and calling them regularly to check my request status but issue not resolved yet from 45 days.

My questions are:

How transactions are happen on blocked credit card?

What is the permanent solution to clear my issue?...
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P
Prerna Mishra Menon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding contact number update.

I have been following up with the ahemdabad branch for 12 days now to update my contact number but to no response. I was informed by the helpdesk that it should not take more than 4 business days. I have also submitted the required documents not once but 4 times by now. It is not acceptable as a consumer that a contact number update is taking this long....
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V
vandrangikishore
from Bengaluru, Karnataka
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housing loan documents

Housing loan form axis bank is really mental torture.

Dear sir/madam
This is kishore, reliance industries jamnagar. Axis bank is one of the worst bank, i couldn’t face such a problem throughout my 20 yrs career. I don’t know how to teach them or give a lesson to them then i came to know that this is the only way to teach a lesson for this type banks.
I have taken housing loan on 2009 (Ph[protected] with...
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T
Tejash D Mehta
from Ahmedabad, Gujarat
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wrong verbal commitment for car loan foreclosure charges

Address:Ahmedabad, Gujarat, 380015
Website:www.axisbank.com

I got a new car in 2014 from concept hyundai - ahmedabad and my car loan was processed from axis bank. After 3 years, in 2017 i started getting calls from local landline numbers stating that i have very good repayment record hence axis bank is offering top up loan at lower interest rate.
I denied it for some 10 time to 10 different people but then though if it is less interest then why not? I finally agreed for top up loan.
The...
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S
Suhasbhogawade
from Pune, Maharashtra
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non cooperation of employees of axis bank at shikrapur branch

Address:Pune, Maharashtra, 412208

Sir/madam,
This is adv. Suhas vitthal bhogawade residing at shikrapur tal. Shirur, dist. Pune. I am lawyer by profession and having account in axis bank at branch of shikrapur since 2 years. I am in need of 2 lakh rupees personal loan from your bank. When i visit to shikrapur branch for enquiry of loan, branch executive told me that you are lawyer by profession so we can not give you personal loan or cash credit or any another type...
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A
Anuj Kumar
from Dehra Dun, Uttarakhand
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wrong amount deducted from my account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team,
I have no sms alert for balance deducted from my account. We have received sms alert for balance saving on 15- sept 17. Then called to customer care and closed my atm card also make a complain regarding wrong transaction 10000 rs on 5- sept, 17. Visited to sect-62 branch axis bank and submitted dispute form.
My customer complain closed due to with in 7 days make a complain but we have no any information or sms alert...
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N
Nikhil C. Gopi
from Muvattupuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

upi application

Hello axis bank

I have made a upi transaction from my axis bank salary account to my friend hdfc bank account on 19-september-2017 2:15:00 pm for rupees of 40, 000. The amount was deducted from my account instantly but not credited to my friend's account. I have tried axis bank customer care number on the very same day but unfortunate it was fully engaged and got a message from axis bank that all there customer care executives...
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M
Manish Chandenia
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closing of salary account

Address:Jaipur, Rajasthan, 302012
Website:www.axisbank.com

Dear team,

I want to close my salary account which is pending from last 5 years and i left the company. I have already given by request to close my account in june to and visited bank 2 times still the bank did not close my account so far. I am sick and tired being follow up from bank and written couple of e-mail still account is not close even. Ruchi told me to deposit inr 530 in order to activate your account then we will...
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G
GP Property Dream Pvt ltd
from Mumbai, Maharashtra
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account not opened even 1 month of submission of form

Address:Mumbai City, Maharashtra
Website:www.axisbank.com

Account opening form of gp property dream pvt ltd was submitted on 22/08/2017 in axis bank new panvel navi mumbai branch but still account is not opened/activated.. We met shadab malik deputy manager at new panvel branch. Contact no[protected]/33. [protected]... Every time give assurance that account will be opened... We are facing lots of problem... We incurred more than 10 lakhs business loss due to not opening of account.. Please...
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O
Optimistic306
from Mumbai, Maharashtra
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calls regarding credit card sale and bank loan

Address:Pune, Maharashtra, 411060

This is really frustrating as i receive around 10 calls per day from axis bank to sell their credit card. I have requested them too many times but still, they keep calling me. I get calls when i am busy in a meeting or when i am sleeping. I have even threatened them that i will make police complaint but they are least bothered and i am not surprised with their lethargic attitude. I have even registered my number on dnd but still, i receive...
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R
ravi.rajanikanth
from Akkarampalle, Andhra Pradesh
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calling daily for loan payment even after knowing my number is wrongly submitted by someone

Address:517501

Dear team,

Am getting daily call from the axis bank call centre on [protected] for loan payment which k anand have taken from them.

K anand have gave my number either by mistake or to fool them but even after 10days continues telling them about this mistake they are doing daily call since a month. Daily i have to request to stop the calling and its a harassment calling daily for loan payment for which i have...
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M
mamamama
from Mumbai, Maharashtra
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freeze account since long time

Address:Aurangabad, Maharashtra, 431003

Dear sir, this is amol kharule from auranabad maharashtra i have an account in axix bank account but it is dormant i will clear this dormant account to normal account by visiting aurangabad main branch so again it will go in cradit freeze stage so that my salary is not credited in to my account.
Kindly look in to matter
So i have submitted crf form to pune...
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P
Pra01223
from Gurgaon, Haryana
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balance deducted by a failure payment but not get fully return

Address:New Delhi, Delhi, 110015

Dear sir,
I did a payment by my friend's axis bank credit card on january 15 2017, due to any fault payment declined by the merchant but the amount of 3465.80 rupees deducted from credit card
So i make another payment by my bank of baroda debit card
After few months in april 24 2017 i got refund of only 1510 rupees instead of 3465.80.
I talked to customer care as well as contacted to the merchant he gave me the...
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A
Ashishjainnahar91
from Bengaluru, Karnataka
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salary account : account not being activated : a/c. no - 917010055788333

Address:Bangalore, Karnataka, 560017

Dear team,

I am ashish kumar jain. I have applied for salary account in axis bank limited on 5/09/2017. I got an instant kit of the account on the day itself and on 11/09/2017 even a sms mentioning my application no. Which is [protected]. I have tried contacting the customer care but even they are unable to solve the issue and saying that they are not able to see any details for the same.

I have submitted all...
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H
hazik nath
from Ludhiana, Punjab
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dormant account reactivation

Address:190023

I am an account holder of axis bank bangalore.. It was a salary account ([protected]) and i have not been using this account for a long time and i wish to reactivate my account (Remove dormancy)...in this respect i approached one of your branches at srinagar kashmir axis bank munawarabad) and submitted required application and document..

This is pathetic on part of axis bank for not solving this issue.
br...
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