Axis Bank Complaints & Reviews

Dear team

Hi i am having salary account with your bank and have applied for an reimbusment account opening in axis bank last 25 days ago, to mr devesh (Mobile no [protected]) he is not answering my call and not giving any proper responce and still i didn't get any activation message from your side though i submitted all my documents for proof. Please refer the details and reply as soon as possible. Because i am near to get my reimbusment in this account that's why i need fast resolving regarding this issue. Please ensure that whether my account has been activated or not.

My account details: [protected]
Name: saurabh tripathi
Mobile no [protected]

Regad
Saurabh tripathi
Bsm
Dhfl
Lucknow
[protected]

My money for internet recharge has transcated but it was declined and the amiunt id also bot refunded. So i request to get back my money in my account. The employer of siti broadbrand also told me to take money from the bank by having a word with the executor so i request as soon as possible make my transaction return to my account. Also i m having many problems in using my account so i might shut this account and open in other bank...

I received my axis bank credit card and i was promised to receive 25% cashback on movie tickets through my credit card and the same was mentioned in the welcome kit also and no other steps were mentioned to be followed while booking the tickets. So, now i have been booking my tickets from past 2-3 times i have not received any cashback and when i called customer care i was told that i have to book from different merchants etc etc and i was told things which no normal person with basic computer knowledge would understand and when i asked them that these things were never told before the booking then they bluntly say that we cannot help you. Very good scheme of fooling people and then they also fool you by saying that we have taken your complain which will be resolved in 48 hours and then do nothing about it and dont even bother to send a message informing that the complain cannot be resolved. It is us who have to run after them and keep calling them again and again which is also chargeable for us. Do not apply for axis bank credit cards because they charge yearly fees and give no benifits

Hi i have applied for an account opening in axis bank last week, but still i didn't get any activation message from your side though i submitted all my documents for proof. And recently i got message from axis bank that says your documents have been received by us and gave an application id [protected]. Please refer the details and reply as soon as possible. Because i am near to get my salary in this account that's why i need fast resolving regarding this issue. Please ensure that whether my account has been activated or not.
My account details:
Name: haribau. R
Ac no:[protected]
Cus i'd:[protected]

I am imran khan from rajasthan i am a student in ukraine.in july august i was in india till 10 september. I have account in axis bank sujanghar. There i was apply multiple currency card they told me "we will active your tomorrow but still they didn't active. And now i haven't any another card and i haven't money for eating and i have to pay my hostel fees without card what i do

My company opened my salary account on 15.07.2017 in axis bank hyderabad branch with company address. I left that company in 3-4 months. After that i am not operating this account. Now my account balance is rs. (-727.20). Present i am in gwalior, madhya pradesh. I want to close this account. How they charge this salary account for not maintaining minimum balance. Please resolve this issue immediately.

I'm dr. Nazeer. Having axis account in thirukkurungudi branch, tamilnadu. My acc no. [protected]. I'm holding a credit card ending with 0259. The staff named shanker working there having his contact number [protected] is not at all replying responsibly for a simple question that can i use my credit card in canada that i planned in my near future. Not even picking up the call when i call him several times for several days. Such a irresponsible fellow you are having as your employer.

Though the transaction got cancelled, an amount of rs. 435.30 got deducted from my account while paying the bill at more supermarket using my debit card. When i sent email to customer. [protected]@axis bank.com i got an email from [protected]@axisbank mail stating that this is not my registered email id. But in the internet banking profile i have changed to this email id long back and is reflecting the same now also.

I sumitradevi agarwal having customer id no.11269247 and saving acount no.[protected] deposited share certificates of starlite components, jayaswals neco, libord finance and key corp. On 24th july 2017 in your chandrapur branch for dematerialization. Not yet dematrialized and no response from your branch even after reminded them so many times. I have got the acknowledgement also of 24th july

On 8-9-2017 at 9:30am i used an hdfc atm (Chilbila-distt:pratapgarh-uttar pradesh) to withdraw rs10000/-from axis bank account : [protected] of branch noida (Sector-1) uttar pradesh, but unfortunately that amount has been deducted from my saving bank account but money not withdrawn from same atm. Even i informed to customer care also but no action taken till date.
Please arrange and do the needful from your end at the earliest

Dear sir,
I raj kumar goel has given an application for opening a new saving bank account to axis bank, sector 29, faridabad-121008, haryana. They said that in evening your account would be activate but after five days no activities done by bank due to very poor service. They said that computer is not get login. Nest day when i goto bank they said that madam has not come. Whats that... Ufffff

Dear team,

I have submitted all the required documents to open salary account on 31.08.2017 to your executive and got the instant debit card and passbook, but still my account is not activated and i have co ordinate with your bank people so many times after 20 days they were accepted my application and now i got a text message from axis bank that "unforutunately an error was occurred in your application" i don't what the error was.
I would like to know that how much time it will take to activate a salary account?

Ac no:[protected]
Contact details with whom i used to contact:[protected] &[protected]
Branch add:prabhat road, pune
So i'm requesting you to please look into this matter and need your resolution on mentioned query

Regards,

Tataji. D
[protected]
[protected]@gmail.com

Hi,

Axis bank branch in asansol s b gorai road is creating mental pressure and doing harassment to me after chasing for last 3 month, they are not opening my account and even not returning my money submitted at the time of account opening. Now they says they will give me a dd in favor of my company name but i do not have any account with company name this was my first account for my company so that dd is of no use for me, i gave them cheque from my savings account and i want it back in same way.

I gave all documents they asked me to provide including letters and all, they ask me to come to bank everyday and they always say come again tomorrow, and that tomorrow never comes for them, its really frustrated.

Also if the account was not opened how can they incash my cheque..

I am going through lot of harassment and metal pressure for this. Please help me and look into this on urgent basis.

I though axis bank has a good reputation but the service and people are really very non co-operative and always busy in there personal work rather then looking after the customer.

Thank you
Ravi mehta

I had made a life insurance of ₹25000/- yearly and i paid my one year instalment and then after that my phone number got changed and i had updated my recent phone number in my banking records. But then after that i didn’t even got any reminder from the axis bank mughalsarai branch that my premium is due and all that and even after that when i visited the branch after an year and asked them about this existing policy they told me that you have not paid the premium and this is the reason why your policy has been lapsed. And then i tried to enquire the person who made my policy and he told me that i have been transferred from that branch to another branch and that’s the reason i can’t tell you the exact situation, you will have to walk to your bank and someone would help you there. And now once again 2-3 days back i visited my branch and asked the policy status for the same and told them that please tell me what to do for this as i want to close this policy, as in the starting i was told that if yo want you can close the policy after 3 years and the three years have already passed, so i asked mr. Vikas and mr. Rahul about this as mr vikas told me that we have a guy mr. Rahul who takes care of all this policies so you please talk to him and rahul told me that he don’t have any information regarding all this and he can’t give me the information and after that i asked mr. Rahul to come with me and tell the same infront of the manager. I along with rahul went to the manager and she also told me the same to wait they will let me know but again they don’t have any update on this. Now the only thing which i want is that i can pay the remaining amount for 18 months and i have already paid the premium for 18 months and as it was said that you can close this after 36 months so please give me the confirmation how much amount should i pay and when will the policy get closed and also how much amount will i get. I also would like to conclude that this mughalsarai axis bank branch people are worst, earlier there was good people who used to listen and do work but nowadays even after going a manager nothing works. Worst branch of axis bank i have ever seen. Please get this resolved as soon as possible and then i would like to close all my accounts from axis bank as i don’t want to keep any relationship with such bank where employees don’t want to work for which they are getting paid for.

Sir/madam,
With due respect, i am to inform you that, i am a retired and old age person and my wife smt. Sikha halder is also a retired and female old age, we are both customers of your good bank and my wife's savings bank account no. [protected], customer id[protected] & debit card no. [protected]. My wife's savings bank account is joint account with my daughter which name is miss koyena halder, who is now student of ms ramaiah college at bangalore suddenly, i have got a message on 22.09.2017 by sms in my mobile that “hello your a/c no. 22219532 has been debited by rs.20000 on 22.09.2017”. But i know and confirm to say you that said amount not drawn by me and i have not participated or authorized the cheque to any person to draw of above transaction. The atm card was in my possession at all times and cash not dispensed in atm, but i sorry to say you that i have got a message by sms in my mobile. Now, i am requesting you please resolve the aforesaid dispute amount and also requesting you please inform me by sms or e-mail (I. E, [protected]@gmail.com) to progress your good service. I hope you will solve the problem at earliest.
Thanking you. Yours faithfully,
Dated, murgasol (Asansol), sd/-
The 23rd september, 2017. (Swapan kanti halder) aradanga, near life line p. C. O, beside janee honda, murgasol, asansol south, barddhaman (W. B). 713303.
Mobile no.[protected]/[protected].

I have a vodafone postpaid number. I have made bill payment on 22nd sep and the amount has been debited to my bank account. But a message from vodafone came:
Alert! Your online txn id no. Jcit[protected] for rs. 480.89 has failed. Please retry online payment or visit a vodafone store near you to pay. Thank you.

Please resolve this issue as soon as possible.

An amount of Rs.5843.15 debited to my account on 8/9 did not reach beneficiary. This amount is not credited to my account till date.

This amount was payable as school fess and payment was made by using debit card. I have also lodged the complaint with Axis bank and complaint no is[protected].

Please expedite credit the amount.

janardhana r
[protected]

Hello,

I'm very much saddened by the recent customer experience i have had with axis bank and feeling kind of left with no option but to move to the court. I am holding a priority account with account number [protected] at your mathura main branch. Recently, my account has been charged anonymously; therefore, i walked into your mathura branch on 19th september to inquire about the anonymous charges. To my surprise, i was told by the branch that the charges were implied due to non-maintanence of minimum account balance for past couple of months. When i told them that i was advised by my relationship manager (Now a former axis employee) lalit kumar that there would be no charges for no maintenance as it was a priority account, the new relationship manager neeraj, who has replaced lalit said that the account is no more a priority account. Upon this, i showed him my net banking page, which still says axis priority for my account and also told him that i was never intimated by any means of communication about the degradation of my account. Neither was i made aware of any possible future charges by the bank via any communication method. Based on these reasons, neeraj agreed to have the recent charges reversed for my account and advised me to maintain the account as a non-priority account going forward, which i understood. He said that the charges would be reversed with a day or two; however, it's been a week by now and nothing has happened.

I'm respectfully requesting you to please give my money back and give me a chance to make an informed decision about continuing my relationship with the bank.

If this issue is not addressed and my money (Which is unjustifiably deducted from my account balance) is not credited back to my account, i will be forced to involve my lawyer and take legal action against your bank.

Hoping for a positive solution from a reputed and growing bank.

Thankfully,
Nakim

My axis bank credit card was blocked on apr, 2017 but transactions are happen from july, i complaint to the bank through customer care and calling them regularly to check my request status but issue not resolved yet from 45 days.

My questions are:

How transactions are happen on blocked credit card?

What is the permanent solution to clear my issue?

I have been following up with the ahemdabad branch for 12 days now to update my contact number but to no response. I was informed by the helpdesk that it should not take more than 4 business days. I have also submitted the required documents not once but 4 times by now. It is not acceptable as a consumer that a contact number update is taking this long.