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Axis Bank Complaints & Reviews

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Axis Bank reviews & complaints page 418

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M
mamamama
from Mumbai, Maharashtra
Sep 21, 2017
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Address: Aurangabad, Maharashtra, 431003

Dear sir, this is amol kharule from auranabad maharashtra i have an account in axix bank account but it is dormant i will clear this dormant account to normal account by visiting aurangabad main branch so again it will go in cradit freeze stage so that my salary is not credited in to my account.
Kindly look in to matter
So i have submitted crf form to pune
Axis Bank customer support has been notified about the posted complaint.
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    Pra01223
    from Gurgaon, Haryana
    Sep 21, 2017
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    Address: New Delhi, Delhi, 110015

    Dear sir,
    I did a payment by my friend's axis bank credit card on january 15 2017, due to any fault payment declined by the merchant but the amount of 3465.80 rupees deducted from credit card
    So i make another payment by my bank of baroda debit card
    After few months in april 24 2017 i got refund of only 1510 rupees instead of 3465.80.
    I talked to customer care as well as contacted to the merchant he gave me the transaction date and arn no. Of refunded money
    Details are following:-
    Date of payment-15. Jan.2017
    Date of refund-24. Apr.2017
    Deducted amount-3465.80
    Refunded amount-1510 only
    Arn no - 75178047016000023473821
    Date of payment by merchant-4 apr 2017

    I kindley request you that please help me about this problem and refund my whole money with interest

    Thank you
    Axis Bank customer support has been notified about the posted complaint.
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      A
      Ashishjainnahar91
      from Bengaluru, Karnataka
      Sep 20, 2017
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      Address: Bangalore, Karnataka, 560017

      Dear team,

      I am ashish kumar jain. I have applied for salary account in axis bank limited on 5/09/2017. I got an instant kit of the account on the day itself and on 11/09/2017 even a sms mentioning my application no. Which is [protected]. I have tried contacting the customer care but even they are unable to solve the issue and saying that they are not able to see any details for the same.

      I have submitted all the necessary documents and its being around 14 days for the same.

      I request you to kindly check the status for the same.

      Contact details : [protected]
      Dob : 07/11/1991.
      Email-id - [protected]@gmail.com

      Moreover i have even mailed at customer. [protected]@axisbank.com yesterday, for which i got a reply that the email id is not registered with us.
      Axis Bank customer support has been notified about the posted complaint.
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        H
        hazik nath
        from Ludhiana, Punjab
        Sep 20, 2017
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        Address: 190023

        I am an account holder of axis bank bangalore.. It was a salary account ([protected]) and i have not been using this account for a long time and i wish to reactivate my account (Remove dormancy)...in this respect i approached one of your branches at srinagar kashmir axis bank munawarabad) and submitted required application and document..

        This is pathetic on part of axis bank for not solving this issue.

        Kindly get this expediated and get the account reactivated. As i am waiting from the past 18 days...

        Hazik rasool
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          R
          ranjeetNooli
          from Pune, Maharashtra
          Sep 20, 2017
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          Address: Kolhapur, Maharashtra, 416502

          I have platinum mastercard of axis bank. I have been using this card since last year. I had deposited 10000 rs when i opened an account, after that, i have used this account for few months then, but from last two months i haven't used this account in any way neither from netbanking nor from atm but the bank has debited the amount of 500rs as consolidation charges from my account. I am not getting why the hell this amount is getting debited almost every month even if i am not using this account. Please tell me what is this consolidation charges and why it is charged on my account every month, and if this is the standard procedure of axis bank then let me know the procedure to close this account. I am fed up of this # now.
          I have attached screenshots of my whole statement which shows that i have been charged a total amount of 2035 rs till now as consolidation charges. And i cant understand that why the consolidation charge is less than 50 rs sometimes and other times it is more than 500rs? Please let me know why is this happening to me. And one more thing one of my friends have the same account that i have because of we both opened axis account at the same time with same first balance which was rs 10000, but he never gets charged any consolidation charges on his account but i get charged the same for every month.
          +4 photos
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            K
            Kalvaniya Asif
            from Ahmedabad, Gujarat
            Sep 20, 2017
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            Address: 362520

            Dear team

            I holding demat account in your axis bank in 2013... And my demat account number is 16744642 in this demat account close in last 3 years.. Please give confirmation letter in this account closed... Last week i have visit diu branch and also visit in veraval branch sold i'd is 541 and 1599 he was not give confirmation letter he tell me in this facility not available in this branch you can contact other branch please put up thus query on urgent basis and give solution..
            Note :now i live in diu so you can contact diu branch and give confirmation letter on letter paid...
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
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              H
              hetal441
              from Ahmedabad, Gujarat
              Sep 20, 2017
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              A fraud is done with my credit card. I haven't shared my credit card information with anyone. I have submitted all the necessary documents like fir, copy of dispute form with amount mentioned & other documents reagrdnig fraud to the axis bank. Inspite of doing all the procedures, some amount is debited or leaned from my axis bank account without informing me by the axis bank. I can't pay for the credit card bill amount which i haven't utilised. Please resolve this issue as soon as possible and kindly reply back.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Shaurya Singh Rajpoot
                from Kannauj, Uttar Pradesh
                Sep 20, 2017
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                Address: Gurgaon, Haryana, 122001

                Hi..

                This complaint is for two axis banks. First one is axis bank branch sector 9 gurugram. Here axis bank has appointed a misbehaving security guard who has no idea that how to deal with customers and there is no facilities for waiting customers. Only 2 seater bench is placed inside the bank otherwise you have to stay stand for your work.

                Second complaint is about axis bank branch sadar bazar gurugram. I had to submit a college challan of maharshi dayanand university, rohtak. But a lady sitting on the cashier chair refused to pay the challan by saying that mdu server is not working.in every axis bank the challan was paying out but sadar bazar branch everytime says that server is not working. This happened with me everytime whenever i went there for the challan payment.

                It will be better that take proper actions for both the banks.
                Axis Bank customer support has been notified about the posted complaint.
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                  O
                  Oriental
                  from Mundi, Madhya Pradesh
                  Sep 20, 2017
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                  Address: Bhopal, Madhya Pradesh, 462003

                  Irregular transfer of funds, weekly, to our designated bank account by your bittan market, arera colony, bhopal our account no. Cc [protected].in this regard for the last 2 years i have been contacting mr. Madan, branch in charge,. But he is not sincere in this issue and every week i used to remind him for this task. I am not happy with his services. R pattabhi raman, sr. Branch manager, the oriental insurance, bhopal [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    J
                    Jith1020
                    from Bengaluru, Karnataka
                    Sep 20, 2017
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                    Address: Kottayam, Kerala

                    My name is jithin (Account no.[protected]). Last three years i have been using your services.2month back i was transferred my account from bangalore to palau branch and i couldn't maintained minimum balance in my account. Therefor 19/8/2017 bank has to debited 100rs for consolidated charge and this month 16/9/2017debited 500rs + gst. So pls do needfully. I hope u wil do so
                    Axis Bank customer support has been notified about the posted complaint.
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                      G
                      goyalsaab
                      from Faridkot, Punjab
                      Sep 20, 2017
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                      Address: Sangrur, Punjab

                      I had opened an account (Current account) with axis bank thinking of fast service and good behavior of bank towards their customers... But after opening the account 3 months ago... I had come to know the reality of poor service of axis bank.
                      I had open the current account 3 months ago... And i had also applied for net banking during the submission of documents for account opening. But still now, i am unable to use net banking. There will always be new forms and formalities by the bank branch dhuri.
                      I am really fed up of this kind of poor service of bank.
                      I wish i had opted hdfc bnak over axis bank while opening of account
                      Axis Bank customer support has been notified about the posted complaint.
                      This is my salary account .my atm account is still not activated ..and my mobile no is [protected] .if i call your customers care the reply is number changed my atm no is [protected] please make it fast..And also i passed my cheque one week ago still there is no reply ..
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                        D
                        debdebasish
                        from Guwahati, Assam
                        Sep 20, 2017
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                        Address: Kamrup Metropolitan, Assam

                        Sir/madam,

                        This is to inform you that i am a savings bank a/c holder at axis bank and want to close the account immediately as the bank authority is charging interest due to low balance. I have asked in written the concerned branch multiple times to close the account by depositing the required amount (Both for a/c closure charge and interest charges) and also provided them a written application regarding closure of the account but still the bank authority did not take any step to close it and as a result the bank authority is still charging interest due to low balance.

                        Hence i kindly request the concerned bank authority to close the said account the details of which is mentioned below:-

                        Name of a/c holder: debasish deb
                        Contact no: [protected]
                        Savings a/c no: [protected]
                        Branch name: hatigaon guw as
                        Account type: savings-easy access
                        Ifsc code: utib0002181
                        Micr code:[protected]
                        Axis Bank customer support has been notified about the posted complaint.
                        Sep 23, 2017
                        Updated by debdebasish
                        Till 23/09/2017 did not received any response from the concerned Bank.
                        My credit card billing amount too higher day to day. No explanation from credit card department still date. They are can't deduct my salary account .They are started ...this is not fair. so I requested this is stop .
                        I am not able to do online transaction using my debit card. At last it shows transaction is declined as your number is not registered with us but i get every feeds of my debit card through SMS.
                        Request you to look into this.
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                          K
                          Karthik Ramani
                          from Bengaluru, Karnataka
                          Sep 20, 2017
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                          Address: Bangalore, Karnataka, 560058
                          Website: www.axisbank.com

                          On 17th september 2017, i transferred amount of 4000/- to my wife account by instant money transfer. From my account, money is been debited and not credited to her account. I tried calling to customer no. But no response. Almost 3 to 4 working days finished but not returned to my account nor credited to her account. Please help me out.
                          My details as follows
                          Karthik. R
                          Mobile no. [protected]
                          Axis account no. [protected]
                          Ifsc no. Utib0000560
                          Axis Bank customer support has been notified about the posted complaint.
                          Sep 15, 2017
                          Akshat Ranna's response
                          This email is regarding Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .
                          The available balance in my account was 1757.45 as on[protected]. Today the balance is showing as -17872.55.
                          Why is the balance negative in my account? I did not receive any SMS or e-mail regarding any debit or credit.

                          Kindly look into the matter on an urgent basis.

                          money transfer related issue - Comment #2856759 - Image #0
                          money transfer related issue - Comment #2856759 - Image #1
                          In 18/8/2017 i transferred 7400 from my account to amrul hasan and the status is suspect so again i transferred the same amount 2nd time it is credited to hasan but 1st time it is not credited to hasan.
                          Ref ID[protected].
                          can you please stop this (Ref ID[protected] transaction and credit it to my account.

                          money transfer related issue - Comment #2856801 - Image #0
                          Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .
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                            P
                            Purwa Rawat
                            Sep 20, 2017
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                            Transaction of cad 10000 is appearing on my card. I did not authorise this transaction and neither did i recieve any notidication for this.
                            This is really unacceptable and should be resolved immediately by axis bank as i am stuck in a foreign country without my money.
                            I have been trying to contact axis bank for hours but have not got any suitable response. This is fraud and not expected from axis bank.
                            Axis Bank customer support has been notified about the posted complaint.
                            The email id registered with my forex card is [protected]@gmail.com
                            On 30 Aug I have transferred money via mobile banking to axis bank but Money got transferred to a wrong a/c no. I have sent mails twice to Axis Bank Gwalior branch but no response has been received. They are not available on phone as well. How do I contact the branch manager.
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                              T
                              Tanbir A
                              from Kolkata, West Bengal
                              Sep 19, 2017
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                              Website: www.axisbank.com

                              The balance in my savings account as on 16th sep 2017 was 1757.45 and on 19th sep 2017 when i logged into internet banking it is showing -17872.55. I am constantly calling the customer care number and the customer complaint number but there is no reply. And this is not the first time they have been doing it. It has become repetitive

                              Hope they solve it at the earliest.

                              Thanks and regards
                              Tanbir ahmed ansari
                              [protected]
                              +2 photos
                              Axis Bank customer support has been notified about the posted complaint.
                              I have also salary account in Axis, simply they deducted few amount from my account as a consolidation charges without informing to me
                              i dont have demat acc also with axis
                              this bank is not at all goodnot providing good facilities also & if this type of deduction happens means how we will trust on this bank
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                                M
                                Mayur.pansuriya
                                from Behror, Rajasthan
                                Sep 19, 2017
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                                Address: Bharuch, Gujarat, 392011

                                Dear sir i am the employee of prathna vidyalaya bharuch i have open my salary a/c in your bank but your bank staff is not responded. I had submitted application on 13-sep - 2017 till date is 20 but not open my account so please consider my complaint and do action immediatly branch address is axis bank from bharuch shri s'ad vidya mandal institute of technoloh old n. H. No 8 bharuch 392002.in that my a/c no [protected]. So please take an action to that and solve my request, wait for your reply sir my mobile no [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Rajesh Kanna C
                                  from Nattam, Tamil Nadu
                                  Sep 19, 2017
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                                  Address: Chennai, Tamil Nadu, 600093

                                  Hi sir,

                                  I am rajesh kanna c and my credit card number [protected].
                                  I have paid only min due for aug month and i planned to pay entire due in sep17. By mistake i made two three transaction through axis cc and i have converted the same into monthly emi before due date. Overall nil transaction in this billing period.
                                  My charge should be 3.25% + tax as per axis norms which is around 3200+tax.

                                  But axis has charged me 4750+tax. As i spoke with customer care they are mentioned it's considered all my process. Fee, emi converted amount everything

                                  . I feel u have cheated me like anything.

                                  Requesting your help to resolve my problem. I will close my axis account once this problem get resolved. I feel very frustrating.

                                  Regards,
                                  Rajesh kanna c
                                  My - [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    Harilekha
                                    from Hyderabad, Telangana
                                    Sep 19, 2017
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                                    Address: 500047

                                    My customer id no[protected]. Since 4 days internet banking is not working. Inspite of complaining the same is not resolved. Whenever i am attempting to access it is showing as ' error - session invalid ;. I also made a complaint through axis bank chat but of no use. I request concerned authorities to look into this and resolve the issue to enable me to operate my account
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      maggiwinner
                                      from Kapurthala, Punjab
                                      Sep 19, 2017
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                                      Address: Gurgaon, Haryana

                                      Its the worst service any bank is providing.
                                      I lost my 2 atm. Icici & axis.

                                      I went to the icici bank and was provided with new atm within 5-10 minutes.

                                      But here in axis, the scenario is whole different.
                                      It has been more than 4 months (I have went to bank thrice) but still i haven't received my atm.
                                      Axis bank treat customers as if they worthless, unemployed and least busy persons in whole world.

                                      Really really pathetic service by any bank..
                                      Highly disapponted..
                                      Axis Bank customer support has been notified about the posted complaint.
                                      I am payment on 08.09.2017 for credit card payment rupess 2100.00 (two thousend one hundred rupess only )
                                      Payment in not reflect in my credit card .
                                      I also 10 times complaint customer care (call charge 92 rupees expenses )but payment is not refund in my accounts. already mail to axis bank but not reply

                                      axis bank worst services - Comment #2858369 - Image #0
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                                        kaushikgajjar
                                        from Ahmedabad, Gujarat
                                        Sep 19, 2017
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                                        Address: 380051

                                        I have taken home loan from axis bank in last december 2016, but still till date i am not able to see the same in my internet banking account.

                                        I have personally visited bank many times for this issue, but still this issue remains open.

                                        V bad and non cooperative response from axis bank.
                                        My axis customer id is[protected]. And my mobile number is [protected].
                                        Axis Bank customer support has been notified about the posted complaint.
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