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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 419

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S
Shaurya Singh Rajpoot
from Kannauj, Uttar Pradesh
Sep 20, 2017
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Address: Gurgaon, Haryana, 122001

Hi..

This complaint is for two axis banks. First one is axis bank branch sector 9 gurugram. Here axis bank has appointed a misbehaving security guard who has no idea that how to deal with customers and there is no facilities for waiting customers. Only 2 seater bench is placed inside the bank otherwise you have to stay stand for your work.

Second complaint is about axis bank branch sadar bazar gurugram. I had to submit a college challan of maharshi dayanand university, rohtak. But a lady sitting on the cashier chair refused to pay the challan by saying that mdu server is not working.in every axis bank the challan was paying out but sadar bazar branch everytime says that server is not working. This happened with me everytime whenever i went there for the challan payment.

It will be better that take proper actions for both the banks.
Axis Bank customer support has been notified about the posted complaint.
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    O
    Oriental
    from Mundi, Madhya Pradesh
    Sep 20, 2017
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    Address: Bhopal, Madhya Pradesh, 462003

    Irregular transfer of funds, weekly, to our designated bank account by your bittan market, arera colony, bhopal our account no. Cc [protected].in this regard for the last 2 years i have been contacting mr. Madan, branch in charge,. But he is not sincere in this issue and every week i used to remind him for this task. I am not happy with his services. R pattabhi raman, sr. Branch manager, the oriental insurance, bhopal [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      J
      Jith1020
      from Bengaluru, Karnataka
      Sep 20, 2017
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      Address: Kottayam, Kerala

      My name is jithin (Account no.[protected]). Last three years i have been using your services.2month back i was transferred my account from bangalore to palau branch and i couldn't maintained minimum balance in my account. Therefor 19/8/2017 bank has to debited 100rs for consolidated charge and this month 16/9/2017debited 500rs + gst. So pls do needfully. I hope u wil do so
      Axis Bank customer support has been notified about the posted complaint.
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        G
        goyalsaab
        from Faridkot, Punjab
        Sep 20, 2017
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        Address: Sangrur, Punjab

        I had opened an account (Current account) with axis bank thinking of fast service and good behavior of bank towards their customers... But after opening the account 3 months ago... I had come to know the reality of poor service of axis bank.
        I had open the current account 3 months ago... And i had also applied for net banking during the submission of documents for account opening. But still now, i am unable to use net banking. There will always be new forms and formalities by the bank branch dhuri.
        I am really fed up of this kind of poor service of bank.
        I wish i had opted hdfc bnak over axis bank while opening of account
        Axis Bank customer support has been notified about the posted complaint.
        This is my salary account .my atm account is still not activated ..and my mobile no is [protected] .if i call your customers care the reply is number changed my atm no is [protected] please make it fast..And also i passed my cheque one week ago still there is no reply ..
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          D
          debdebasish
          from Guwahati, Assam
          Sep 20, 2017
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          Address: Kamrup Metropolitan, Assam

          Sir/madam,

          This is to inform you that i am a savings bank a/c holder at axis bank and want to close the account immediately as the bank authority is charging interest due to low balance. I have asked in written the concerned branch multiple times to close the account by depositing the required amount (Both for a/c closure charge and interest charges) and also provided them a written application regarding closure of the account but still the bank authority did not take any step to close it and as a result the bank authority is still charging interest due to low balance.

          Hence i kindly request the concerned bank authority to close the said account the details of which is mentioned below:-

          Name of a/c holder: debasish deb
          Contact no: [protected]
          Savings a/c no: [protected]
          Branch name: hatigaon guw as
          Account type: savings-easy access
          Ifsc code: utib0002181
          Micr code:[protected]
          Axis Bank customer support has been notified about the posted complaint.
          Sep 23, 2017
          Updated by debdebasish
          Till 23/09/2017 did not received any response from the concerned Bank.
          My credit card billing amount too higher day to day. No explanation from credit card department still date. They are can't deduct my salary account .They are started ...this is not fair. so I requested this is stop .
          I am not able to do online transaction using my debit card. At last it shows transaction is declined as your number is not registered with us but i get every feeds of my debit card through SMS.
          Request you to look into this.
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            K
            Karthik Ramani
            from Bengaluru, Karnataka
            Sep 20, 2017
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            Address: Bangalore, Karnataka, 560058
            Website: www.axisbank.com

            On 17th september 2017, i transferred amount of 4000/- to my wife account by instant money transfer. From my account, money is been debited and not credited to her account. I tried calling to customer no. But no response. Almost 3 to 4 working days finished but not returned to my account nor credited to her account. Please help me out.
            My details as follows
            Karthik. R
            Mobile no. [protected]
            Axis account no. [protected]
            Ifsc no. Utib0000560
            Axis Bank customer support has been notified about the posted complaint.
            Sep 15, 2017
            Akshat Ranna's response
            This email is regarding Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .
            The available balance in my account was 1757.45 as on[protected]. Today the balance is showing as -17872.55.
            Why is the balance negative in my account? I did not receive any SMS or e-mail regarding any debit or credit.

            Kindly look into the matter on an urgent basis.
            In 18/8/2017 i transferred 7400 from my account to amrul hasan and the status is suspect so again i transferred the same amount 2nd time it is credited to hasan but 1st time it is not credited to hasan.
            Ref ID[protected].
            can you please stop this (Ref ID[protected] transaction and credit it to my account.
            Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .
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              P
              Purwa Rawat
              Sep 20, 2017
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              Transaction of cad 10000 is appearing on my card. I did not authorise this transaction and neither did i recieve any notidication for this.
              This is really unacceptable and should be resolved immediately by axis bank as i am stuck in a foreign country without my money.
              I have been trying to contact axis bank for hours but have not got any suitable response. This is fraud and not expected from axis bank.
              Axis Bank customer support has been notified about the posted complaint.
              The email id registered with my forex card is [protected]@gmail.com
              On 30 Aug I have transferred money via mobile banking to axis bank but Money got transferred to a wrong a/c no. I have sent mails twice to Axis Bank Gwalior branch but no response has been received. They are not available on phone as well. How do I contact the branch manager.
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                T
                Tanbir A
                from Kolkata, West Bengal
                Sep 19, 2017
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                Website: www.axisbank.com

                The balance in my savings account as on 16th sep 2017 was 1757.45 and on 19th sep 2017 when i logged into internet banking it is showing -17872.55. I am constantly calling the customer care number and the customer complaint number but there is no reply. And this is not the first time they have been doing it. It has become repetitive

                Hope they solve it at the earliest.

                Thanks and regards
                Tanbir ahmed ansari
                [protected]
                Axis Bank customer support has been notified about the posted complaint.
                I have also salary account in Axis, simply they deducted few amount from my account as a consolidation charges without informing to me
                i dont have demat acc also with axis
                this bank is not at all goodnot providing good facilities also & if this type of deduction happens means how we will trust on this bank
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                  M
                  Mayur.pansuriya
                  from Behror, Rajasthan
                  Sep 19, 2017
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                  Address: Bharuch, Gujarat, 392011

                  Dear sir i am the employee of prathna vidyalaya bharuch i have open my salary a/c in your bank but your bank staff is not responded. I had submitted application on 13-sep - 2017 till date is 20 but not open my account so please consider my complaint and do action immediatly branch address is axis bank from bharuch shri s'ad vidya mandal institute of technoloh old n. H. No 8 bharuch 392002.in that my a/c no [protected]. So please take an action to that and solve my request, wait for your reply sir my mobile no [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    R
                    Rajesh Kanna C
                    from Nattam, Tamil Nadu
                    Sep 19, 2017
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                    Address: Chennai, Tamil Nadu, 600093

                    Hi sir,

                    I am rajesh kanna c and my credit card number [protected].
                    I have paid only min due for aug month and i planned to pay entire due in sep17. By mistake i made two three transaction through axis cc and i have converted the same into monthly emi before due date. Overall nil transaction in this billing period.
                    My charge should be 3.25% + tax as per axis norms which is around 3200+tax.

                    But axis has charged me 4750+tax. As i spoke with customer care they are mentioned it's considered all my process. Fee, emi converted amount everything

                    . I feel u have cheated me like anything.

                    Requesting your help to resolve my problem. I will close my axis account once this problem get resolved. I feel very frustrating.

                    Regards,
                    Rajesh kanna c
                    My - [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      H
                      Harilekha
                      from Hyderabad, Telangana
                      Sep 19, 2017
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                      Address: 500047

                      My customer id no[protected]. Since 4 days internet banking is not working. Inspite of complaining the same is not resolved. Whenever i am attempting to access it is showing as ' error - session invalid ;. I also made a complaint through axis bank chat but of no use. I request concerned authorities to look into this and resolve the issue to enable me to operate my account
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        maggiwinner
                        from Kapurthala, Punjab
                        Sep 19, 2017
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                        Address: Gurgaon, Haryana

                        Its the worst service any bank is providing.
                        I lost my 2 atm. Icici & axis.

                        I went to the icici bank and was provided with new atm within 5-10 minutes.

                        But here in axis, the scenario is whole different.
                        It has been more than 4 months (I have went to bank thrice) but still i haven't received my atm.
                        Axis bank treat customers as if they worthless, unemployed and least busy persons in whole world.

                        Really really pathetic service by any bank..
                        Highly disapponted..
                        Axis Bank customer support has been notified about the posted complaint.
                        I am payment on 08.09.2017 for credit card payment rupess 2100.00 (two thousend one hundred rupess only )
                        Payment in not reflect in my credit card .
                        I also 10 times complaint customer care (call charge 92 rupees expenses )but payment is not refund in my accounts. already mail to axis bank but not reply
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                          K
                          kaushikgajjar
                          from Ahmedabad, Gujarat
                          Sep 19, 2017
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                          Address: 380051

                          I have taken home loan from axis bank in last december 2016, but still till date i am not able to see the same in my internet banking account.

                          I have personally visited bank many times for this issue, but still this issue remains open.

                          V bad and non cooperative response from axis bank.
                          My axis customer id is[protected]. And my mobile number is [protected].
                          Axis Bank customer support has been notified about the posted complaint.
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                            B
                            Biswanath Bose
                            Sep 19, 2017
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                            Address: 742101

                            With due respect i like to inform you my name is biswanath bose residing berhampore murshidabad west bengal pin -742101
                            I have tow 2 accounts as well as tow investment approx 75000 per year and mediclaim also in axis bank berhampore gorabazar branch one of my account isd savings bank account and anther is current bank account
                            Sb ac no-[protected]
                            Ca account named shankar bhattacharjee is a partnership firm[protected]
                            Is more than 3 years old account we are a govt electrical contractor incensed more then 20 years
                            Our all govt payment are submitted to this axis bank account ever year 1-2 cr but now a day we want to enlarge our business for that we need working capital so we asking for business lone to axis bank but in this branch loan facility is not available so why wee continue our account with the axis bank ltd
                            Therefore we are not getting any king of financial help from our bank for business growth
                            Axis Bank customer support has been notified about the posted complaint.
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                              T
                              Tajin
                              Sep 19, 2017
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                              Address: Ludhiana, Punjab, 141013

                              Axis bank phullanwal branch has opened fake account no.[protected] on 15-jan-2015 when i was not in india after many complaints since 2015 to their noble office they have refunded the amount which has deposit in the axis bank fake account and now they are supporting criminal by not providing any fir against a criminal. After a lot of request and emails to axis bank noble branch i meet axis bank manager in sep.2017 and requested to provide me documents used for the opening account in axis bank with my name and meet axis bank branch manager mrs. Honey bella ([protected]) and bank employee mr. Bhupesh walia axis bank sole id 196 ([protected]) and they asking me for money to provide fir against a criminal. Criminal has given warning to my parents that he will kill them or involve my parents in fake court cases if i haven't stopped any action against him.

                              Tejinder pal singh
                              +86-[protected]
                              +91-[protected]
                              +91-[protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                rahulreddy4u
                                from Hyderabad, Telangana
                                Sep 18, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500049

                                Two months i got a mail saying that if i make fixed deposit 25000 rs in my saving account from 31st march to 10 april i will get a benetton bag.
                                When i contacted one of axis bank executive he said within 2months i will get a coupon for the same. Now its more than 3 months and there is no coupon or no communication from their side.
                                I seek a proper clarification and exact date till when i can receive that text so that i can take my benetton bag.
                                I have sent 20 mail's to customer. [protected]@axisbank.com,
                                But i have not received any proper feedback from them.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Kavitha parthasarathy
                                  from Hyderabad, Telangana
                                  Sep 18, 2017
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                                  Address: Tiruvallur, Tamil Nadu

                                  I mrs. Kavitha interested in opening account in poonamalle branch (Tamilnadu) your sales person asked to visit branch on saturday for application and they have collected rs. 10000 without any receipt as we have accepted for the opening of account and they have assured that account will be activated within a hour... But till today account was not activated, while asking it to mr. Pechimuthu he is telling that it shows negative. But i doesn't have any cibil score i don't know why they have rejected. For asking the details your executive is not responsible at the end we have asked them to cancel... But we need the account please provide me the solution and activate my account within a day. First time impression itself made me a bad feeling.. Hope this will not continue further
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Priya Varyani
                                    from Lucknow, Uttar Pradesh
                                    Sep 18, 2017
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                                    Address: Jaipur, Rajasthan, 302019
                                    Website: Axis bank

                                    This is jagdish varyani i have opened new current account with your bank but information was given by the sales person of your bank it was wrong and i am not satisfied with your bank services and i spoke to the manager he has not given me the satisfied answer i we haven't recive any documents from your bank so we request u pls close our account.
                                    Thanks
                                    Account name - regal traders
                                    Account num - don't remember
                                    Account opened at swej farm branch jaipur 302019
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      pbholarao
                                      from Rajmahal, West Bengal
                                      Sep 18, 2017
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                                      Address: Paschim Medinipur, West Bengal, 721304

                                      Sir,
                                      I jamana samsan customer of your bank a/c no-[protected],
                                      I have performed transaction of aeps on date 18/09/2017 at 10:27:30am
                                      With ref no-[protected]. The amount of 10000. Has been deducted
                                      From my account, but the transcation was failed. So i kindly request you to
                                      Transfer to my a/c as soon as possible.
                                      Thanking you
                                      Yours faith fully
                                      Jamana samsan
                                      Mov no-[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        S
                                        from Lucknow, Uttar Pradesh
                                        Sep 18, 2017
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                                        Address: Kolkata, West Bengal, 700050

                                        I am a very old customer of axis bank.. Having my salary account and a cc card.
                                        I had applied for pl in 2015, however the same was declined on 15.09.2015 stating i am having dual pan card.

                                        Please understand i have only one pan card which is "ayaps6588h", this is a complete harassment and i will barely keep any relationship with axis bank... And withdraw my salary account with is more than 10yrs old.

                                        However... I would want axis bank to review the file clarify how they have come to such feedback of me having "dual pan card".

                                        I will register the same in cibil also.

                                        Sudip
                                        [protected]
                                        Pan - ayaps6588h
                                        Axis Bank customer support has been notified about the posted complaint.
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