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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 419

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D
debdebasish
from Guwahati, Assam
Sep 20, 2017
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Address: Kamrup Metropolitan, Assam

Sir/madam,

This is to inform you that i am a savings bank a/c holder at axis bank and want to close the account immediately as the bank authority is charging interest due to low balance. I have asked in written the concerned branch multiple times to close the account by depositing the required amount (Both for a/c closure charge and interest charges) and also provided them a written application regarding closure of the account but still the bank authority did not take any step to close it and as a result the bank authority is still charging interest due to low balance.

Hence i kindly request the concerned bank authority to close the said account the details of which is mentioned below:-

Name of a/c holder: debasish deb
Contact no: [protected]
Savings a/c no: [protected]
Branch name: hatigaon guw as
Account type: savings-easy access
Ifsc code: utib0002181
Micr code:[protected]
Axis Bank customer support has been notified about the posted complaint.
Sep 23, 2017
Updated by debdebasish
Till 23/09/2017 did not received any response from the concerned Bank.
My credit card billing amount too higher day to day. No explanation from credit card department still date. They are can't deduct my salary account .They are started ...this is not fair. so I requested this is stop .
I am not able to do online transaction using my debit card. At last it shows transaction is declined as your number is not registered with us but i get every feeds of my debit card through SMS.
Request you to look into this.
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    K
    Karthik Ramani
    from Bengaluru, Karnataka
    Sep 20, 2017
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    Address: Bangalore, Karnataka, 560058
    Website: www.axisbank.com

    On 17th september 2017, i transferred amount of 4000/- to my wife account by instant money transfer. From my account, money is been debited and not credited to her account. I tried calling to customer no. But no response. Almost 3 to 4 working days finished but not returned to my account nor credited to her account. Please help me out.
    My details as follows
    Karthik. R
    Mobile no. [protected]
    Axis account no. [protected]
    Ifsc no. Utib0000560
    Axis Bank customer support has been notified about the posted complaint.
    Sep 15, 2017
    Akshat Ranna's response
    This email is regarding Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .
    The available balance in my account was 1757.45 as on[protected]. Today the balance is showing as -17872.55.
    Why is the balance negative in my account? I did not receive any SMS or e-mail regarding any debit or credit.

    Kindly look into the matter on an urgent basis.
    In 18/8/2017 i transferred 7400 from my account to amrul hasan and the status is suspect so again i transferred the same amount 2nd time it is credited to hasan but 1st time it is not credited to hasan.
    Ref ID[protected].
    can you please stop this (Ref ID[protected] transaction and credit it to my account.
    Card no [protected] . Earlier my contact no was [protected] and i have updated to [protected] few months back . Why am i still geting calls on previous no. From now no i want you to call me on new no . I hope u understood .
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      P
      Purwa Rawat
      Sep 20, 2017
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      Transaction of cad 10000 is appearing on my card. I did not authorise this transaction and neither did i recieve any notidication for this.
      This is really unacceptable and should be resolved immediately by axis bank as i am stuck in a foreign country without my money.
      I have been trying to contact axis bank for hours but have not got any suitable response. This is fraud and not expected from axis bank.
      Axis Bank customer support has been notified about the posted complaint.
      The email id registered with my forex card is [protected]@gmail.com
      On 30 Aug I have transferred money via mobile banking to axis bank but Money got transferred to a wrong a/c no. I have sent mails twice to Axis Bank Gwalior branch but no response has been received. They are not available on phone as well. How do I contact the branch manager.
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        T
        Tanbir A
        from Kolkata, West Bengal
        Sep 19, 2017
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        Website: www.axisbank.com

        The balance in my savings account as on 16th sep 2017 was 1757.45 and on 19th sep 2017 when i logged into internet banking it is showing -17872.55. I am constantly calling the customer care number and the customer complaint number but there is no reply. And this is not the first time they have been doing it. It has become repetitive

        Hope they solve it at the earliest.

        Thanks and regards
        Tanbir ahmed ansari
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
        I have also salary account in Axis, simply they deducted few amount from my account as a consolidation charges without informing to me
        i dont have demat acc also with axis
        this bank is not at all goodnot providing good facilities also & if this type of deduction happens means how we will trust on this bank
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          M
          Mayur.pansuriya
          from Behror, Rajasthan
          Sep 19, 2017
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          Address: Bharuch, Gujarat, 392011

          Dear sir i am the employee of prathna vidyalaya bharuch i have open my salary a/c in your bank but your bank staff is not responded. I had submitted application on 13-sep - 2017 till date is 20 but not open my account so please consider my complaint and do action immediatly branch address is axis bank from bharuch shri s'ad vidya mandal institute of technoloh old n. H. No 8 bharuch 392002.in that my a/c no [protected]. So please take an action to that and solve my request, wait for your reply sir my mobile no [protected]
          Axis Bank customer support has been notified about the posted complaint.
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            R
            Rajesh Kanna C
            from Nattam, Tamil Nadu
            Sep 19, 2017
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            Address: Chennai, Tamil Nadu, 600093

            Hi sir,

            I am rajesh kanna c and my credit card number [protected].
            I have paid only min due for aug month and i planned to pay entire due in sep17. By mistake i made two three transaction through axis cc and i have converted the same into monthly emi before due date. Overall nil transaction in this billing period.
            My charge should be 3.25% + tax as per axis norms which is around 3200+tax.

            But axis has charged me 4750+tax. As i spoke with customer care they are mentioned it's considered all my process. Fee, emi converted amount everything

            . I feel u have cheated me like anything.

            Requesting your help to resolve my problem. I will close my axis account once this problem get resolved. I feel very frustrating.

            Regards,
            Rajesh kanna c
            My - [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              H
              Harilekha
              from Hyderabad, Telangana
              Sep 19, 2017
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              Address: 500047

              My customer id no[protected]. Since 4 days internet banking is not working. Inspite of complaining the same is not resolved. Whenever i am attempting to access it is showing as ' error - session invalid ;. I also made a complaint through axis bank chat but of no use. I request concerned authorities to look into this and resolve the issue to enable me to operate my account
              Axis Bank customer support has been notified about the posted complaint.
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                M
                maggiwinner
                from Kapurthala, Punjab
                Sep 19, 2017
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                Address: Gurgaon, Haryana

                Its the worst service any bank is providing.
                I lost my 2 atm. Icici & axis.

                I went to the icici bank and was provided with new atm within 5-10 minutes.

                But here in axis, the scenario is whole different.
                It has been more than 4 months (I have went to bank thrice) but still i haven't received my atm.
                Axis bank treat customers as if they worthless, unemployed and least busy persons in whole world.

                Really really pathetic service by any bank..
                Highly disapponted..
                Axis Bank customer support has been notified about the posted complaint.
                I am payment on 08.09.2017 for credit card payment rupess 2100.00 (two thousend one hundred rupess only )
                Payment in not reflect in my credit card .
                I also 10 times complaint customer care (call charge 92 rupees expenses )but payment is not refund in my accounts. already mail to axis bank but not reply
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                  K
                  kaushikgajjar
                  from Ahmedabad, Gujarat
                  Sep 19, 2017
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                  Address: 380051

                  I have taken home loan from axis bank in last december 2016, but still till date i am not able to see the same in my internet banking account.

                  I have personally visited bank many times for this issue, but still this issue remains open.

                  V bad and non cooperative response from axis bank.
                  My axis customer id is[protected]. And my mobile number is [protected].
                  Axis Bank customer support has been notified about the posted complaint.
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                    B
                    Biswanath Bose
                    Sep 19, 2017
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                    Address: 742101

                    With due respect i like to inform you my name is biswanath bose residing berhampore murshidabad west bengal pin -742101
                    I have tow 2 accounts as well as tow investment approx 75000 per year and mediclaim also in axis bank berhampore gorabazar branch one of my account isd savings bank account and anther is current bank account
                    Sb ac no-[protected]
                    Ca account named shankar bhattacharjee is a partnership firm[protected]
                    Is more than 3 years old account we are a govt electrical contractor incensed more then 20 years
                    Our all govt payment are submitted to this axis bank account ever year 1-2 cr but now a day we want to enlarge our business for that we need working capital so we asking for business lone to axis bank but in this branch loan facility is not available so why wee continue our account with the axis bank ltd
                    Therefore we are not getting any king of financial help from our bank for business growth
                    Axis Bank customer support has been notified about the posted complaint.
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                      T
                      Tajin
                      Sep 19, 2017
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                      Address: Ludhiana, Punjab, 141013

                      Axis bank phullanwal branch has opened fake account no.[protected] on 15-jan-2015 when i was not in india after many complaints since 2015 to their noble office they have refunded the amount which has deposit in the axis bank fake account and now they are supporting criminal by not providing any fir against a criminal. After a lot of request and emails to axis bank noble branch i meet axis bank manager in sep.2017 and requested to provide me documents used for the opening account in axis bank with my name and meet axis bank branch manager mrs. Honey bella ([protected]) and bank employee mr. Bhupesh walia axis bank sole id 196 ([protected]) and they asking me for money to provide fir against a criminal. Criminal has given warning to my parents that he will kill them or involve my parents in fake court cases if i haven't stopped any action against him.

                      Tejinder pal singh
                      +86-[protected]
                      +91-[protected]
                      +91-[protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        rahulreddy4u
                        from Hyderabad, Telangana
                        Sep 18, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500049

                        Two months i got a mail saying that if i make fixed deposit 25000 rs in my saving account from 31st march to 10 april i will get a benetton bag.
                        When i contacted one of axis bank executive he said within 2months i will get a coupon for the same. Now its more than 3 months and there is no coupon or no communication from their side.
                        I seek a proper clarification and exact date till when i can receive that text so that i can take my benetton bag.
                        I have sent 20 mail's to customer. [protected]@axisbank.com,
                        But i have not received any proper feedback from them.
                        Axis Bank customer support has been notified about the posted complaint.
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                          Kavitha parthasarathy
                          from Hyderabad, Telangana
                          Sep 18, 2017
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                          Address: Tiruvallur, Tamil Nadu

                          I mrs. Kavitha interested in opening account in poonamalle branch (Tamilnadu) your sales person asked to visit branch on saturday for application and they have collected rs. 10000 without any receipt as we have accepted for the opening of account and they have assured that account will be activated within a hour... But till today account was not activated, while asking it to mr. Pechimuthu he is telling that it shows negative. But i doesn't have any cibil score i don't know why they have rejected. For asking the details your executive is not responsible at the end we have asked them to cancel... But we need the account please provide me the solution and activate my account within a day. First time impression itself made me a bad feeling.. Hope this will not continue further
                          Axis Bank customer support has been notified about the posted complaint.
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                            Priya Varyani
                            from Lucknow, Uttar Pradesh
                            Sep 18, 2017
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                            Address: Jaipur, Rajasthan, 302019
                            Website: Axis bank

                            This is jagdish varyani i have opened new current account with your bank but information was given by the sales person of your bank it was wrong and i am not satisfied with your bank services and i spoke to the manager he has not given me the satisfied answer i we haven't recive any documents from your bank so we request u pls close our account.
                            Thanks
                            Account name - regal traders
                            Account num - don't remember
                            Account opened at swej farm branch jaipur 302019
                            Axis Bank customer support has been notified about the posted complaint.
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                              pbholarao
                              from Rajmahal, West Bengal
                              Sep 18, 2017
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                              Address: Paschim Medinipur, West Bengal, 721304

                              Sir,
                              I jamana samsan customer of your bank a/c no-[protected],
                              I have performed transaction of aeps on date 18/09/2017 at 10:27:30am
                              With ref no-[protected]. The amount of 10000. Has been deducted
                              From my account, but the transcation was failed. So i kindly request you to
                              Transfer to my a/c as soon as possible.
                              Thanking you
                              Yours faith fully
                              Jamana samsan
                              Mov no-[protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                from Lucknow, Uttar Pradesh
                                Sep 18, 2017
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                                Address: Kolkata, West Bengal, 700050

                                I am a very old customer of axis bank.. Having my salary account and a cc card.
                                I had applied for pl in 2015, however the same was declined on 15.09.2015 stating i am having dual pan card.

                                Please understand i have only one pan card which is "ayaps6588h", this is a complete harassment and i will barely keep any relationship with axis bank... And withdraw my salary account with is more than 10yrs old.

                                However... I would want axis bank to review the file clarify how they have come to such feedback of me having "dual pan card".

                                I will register the same in cibil also.

                                Sudip
                                [protected]
                                Pan - ayaps6588h
                                Axis Bank customer support has been notified about the posted complaint.
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                                  optimusprime1988
                                  from Bengaluru, Karnataka
                                  Sep 18, 2017
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                                  Resolved

                                  debit card transaction failed but amount is not refunded yet

                                  Address: Chennai, Tamil Nadu, 600042
                                  Website: www.axisbacnk.com

                                  I made a debit card transaction through edc swipe machine, but the transaction got failed due to some issue with swipe machine of merchant.

                                  But the amount was actually deducted from my account, when i contact my bank customer care, they requested me to fill a dispute form and asked me to send it their email id and it did the same.

                                  It has been 18 days now but still i haven't got my amount refunded. From the customer...
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                                  sanjeevgargfbd
                                  from Gurgaon, Haryana
                                  Sep 18, 2017
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                                  Address: Faridabad, Haryana, 121008

                                  Sir
                                  This is for your kind attention that please deactivate the following edc terminal from our outlet as soon as possible

                                  Name address tid no mid

                                  Aditi`s gallery 45-46 shopping complex sector 28, faridabad-121008 tid no 20311995 mid no [protected]

                                  O you are hereby requested kindly take immediate action o

                                  No one can take action against this your customer care officer mr ankur mob no [protected] no pick my phone.

                                  Waiting your early reply

                                  Thanks & regards
                                  Sanjeev garg
                                  M [protected]

                                  Many thanks!
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    S
                                    sekar021
                                    from Chennai, Tamil Nadu
                                    Sep 18, 2017
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                                    Hi,
                                    I had successfully completed my home loan with axis bank on 3rd of june 2015 for a property in madurai, tamilnadu.
                                    The home loan account is [protected]. Loan sanction number - uti bank/ (Lnphg)/_716_/rac - (Chennai)/07-08.

                                    In return, the axis bank missing my original registered sale deed document along with 30 years old parent documents. This has been revealed after several attempts over the phone, mail and in person to the bank retail center.

                                    I have raised complaints to nodal officer, axis bank but he accepted that original documents are missed by bank but no response after that.
                                    So i raised to rbi about this issue then axis bank had created some documents in 2015.
                                    Documents including
                                    1) original police complaint acceptance receipt dt[protected] issued by inspector of police – madurai, tamilnadu.
                                    2) original untraceable/missing certificate from inspector of police – madurai, tamilnadu dated: 09/10/2015
                                    3) original paper publication dinathandhi and indian express dated: 21/09/2015
                                    4) original certificate from advocate dated[protected].
                                    5) copy of original sale deed

                                    Bank says those above documents are enough to sell my property. So asked me to accept this offer.
                                    But i told to axis bank, i will accept this offer with compensation, only after i receive a legal certificate from a court
                                    Where bank must produce all details of this issue to the court.
                                    But axis bank not accepting this.

                                    The drawback of this issue is bank does not create any mod document for this home loan since this loan is created during 2007.
                                    Currently i do have following documents with me.
                                    1) loan sanction letter provided by bank
                                    2) loan closure letter provided by bank
                                    3) xerox copy of missing sale deed
                                    4) xerox copy of 30 years parent document

                                    Since this issue is going on from 2015 on wards, i am unable to sell my property using above said documents and no bank is ready to give a home loan using this property including axis bank.

                                    Please share your advise on this for a compensation and legal certification.

                                    By
                                    Chandrasekaran
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      arulrasu
                                      from Mysore, Karnataka
                                      Sep 17, 2017
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                                      transaction not successful but money debited

                                      Address: 602105

                                      My ac no [protected], i transact the money 5000 via neft to sbi ac no [protected] at the date 9/9/2017. The receipt no 3y81uzk67340, utr no axmb[protected].
                                      And i transact money 7000 via neft to indian bank ac no[protected] at the date 14/9/17. The receipt no na93g3iq7824, utr no axmb[protected]. These transactions are not send and refunded. What i do?...
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