Axis Bank Complaints & Reviews

Been receiving unnecessary calls from your bank for credit card / loan schemes. Despite my informing your team to not disturb me with more calls, i receive 2-3 calls on an average daily.

Today i received two calls from axis bank, where i informed both the associates to get my name removed from the database. To which the person on the second call attempted to misbehave with a loud tone. This call was received from this number [protected] on 2nd sept 2017 at around 14:30 hrs.

It is really sad on the part of your bank. Leaves a really poor impression on customers. Your employees need to behave like professionals and not get into personal fights with customers / potential customers.

Ps: i have also written a post on twitter complaining about this. Kindly look into the matter as i am really pissed with your company and employees' inefficiency and rude/unethical behaviour

Thank you.
Aditi srivastava

I was trying to booking holiday homes at shukla on dated 14/08/2017. During the payment through icici debit card amount of 600 rs. Have deducted from account but booking not confirmed.
So i have given request to refund the amount, but i have not get any refund yet. So please refund my amount of 600 rs.
Details are below mentioned:
Booking id: dd17072555
Transaction no. [protected]
Receipt no.[protected]
Date 14/08/2017
Amount : 600 rs.

Today i debit 20000/- rs form axis bank atm at sant nagar delhi-110084 at 09:11:01 on 02/09/217, but i revived 17500/- only and full 20000/- debit from my saving account while using atm. Please do need full at your end to refund my difference amount i. E rs.2500/-. My account in axis bank arun assaf ali road dariya ganj delhi. Please treated it as most argent.

Chromphet laskshmi puram near branch debit card used in cash not with draw but debited in my account savings account
I am working in igarashi motors
My account salary account
Please verify & paid in my account
A/c no : [protected]
Name ganeshkumar
Amount 2000
Date :01/09/2017 (Eve)
Mobile no [protected]
Account savings
Any further details please callme

Hello,

Please find the trail message, i have been trying to reach axis bank to know my money transfere since past 2 months but have not received any response.

Please do the needful and let me know the present status of transfer.

Thanks,

Neeta singh

Sent from my samsung galaxy smartphone.

— original message —

From: vijay singh

Date: 31/08/2017 20:13 (Gmt+01:00)

To: [protected]@axisbank.com, neeta singh

Subject: re: money transfer status for ac [protected]

Dear sir / madam,

My wife ms. Neeta singh holds and account at axis bank in bangalore (Marthahalli branch). On 6th july 2017 she transferred euro 1000 from her abn amro bank account in netherlands to her axis bank account ([protected]), however this money has not been credited to her account.

2 weeks ago, she called at your marthahalli branch to enquire the money. Bank representative, noted the issue and advised to call back later. She registered the issue as file number gr[protected].

So far the money has not been credited, when we enquired with our bank (Abn amro) here in netherlands, they mentioned that the amount has been transferred to axis bank.

It has been approximately 2 months and we have not received the amount in our account.

Looking for your help in tracing the amount and getting this debited in my wife's account. Kindly let us know if any further details are required.

Regards

Vijay bahadur singh

H/o neeta singh

41, rondostraat

1312sj almere

The netherlands

Ph : +[protected]

On thu, aug 31, 2017 at 7:27 pm, vijay singh wrote:

Dear sir / madam,

My wife ms. Neeta singh holds and account at axis bank in bangalore (Marthahalli branch). On 6th july 2017 she transferred euro 1000 from her abn amro bank account in netherlands to her axis bank account ([protected]), however this money has not been credited to her account.

2 weeks ago, she called at your marthahalli branch to enquire the money. Bank representative, noted the issue and advised to call back later. She registered the issue as file number gr[protected].

So far the money has not been credited, when we enquired with our bank (Abn amro) here in netherlands, they mentioned that the amount has been transferred to axis bank.

It has been approximately 2 months and we have not received the amount in our account.

Looking for your help in tracing the amount and getting this debited in my wife's account. Kindly let us know if any further details are required.

Regards

Vijay bahadur singh

H/o neeta singh

41, rondostraat

1312sj almere

The netherlands

Ph : +[protected]

— forwarded message —
From: neeta
Date: thu, aug 31, 2017 at 7:14 pm
Subject: fwd: money transfer status for ac [protected]

To: vijay singh

Sent from my samsung galaxy smartphone.

— original message —

From: neeta

Date: 30/08/2017 23:36 (Gmt+01:00)

To: marathahalli. [protected]@axisbank.com

Subject: fwd: money transfer status for ac [protected]

Dear sir/ma'am,

It's been 2 months and i have not received the amount transfer to my account of €1000.

I have sent mails to your bank and have not received any reply.

Please let me know the present status of my transaction.

Regards,

Neeta singh

Sent from my samsung galaxy smartphone.

Dear axis bank,
In february 2017 the bank lien marked my account and locked around 6000/- rs without any information. I called customer care & got an answer that bank sent me sms about it (Wrong information) & the lien will be removed automatically on third saturday (Wrong information). Then i wrote a mail to cusomer care, they asked me to visit any axis bank branch to get lien removed. I visited jabalpur (M. P.) & there a lady informed...

I am trying to reach your number and it is showing as busy.
I asked for a call from the social media team and they refuse to do same and are sending template responses.
You email responses are horribly late.
I have a cc payment to make in next 12 hours and i am unable to do it on your app or website.
Whom am i go for help for axis issue. Icici?
Pathetic service. Axis zyada din nahi rahega market mein.

I am mandar b. Thorat, account no:91xxxxxxxxxxxxx had faced issue with the fraudulent transactions on 28th august, 2017.
Transactions are as below,

1. 28/8/2017 18:57:38 ecom pur/paypal *flixbus/[protected] xxxx. Xx
2. 28/8/2017 19:03:29 ecom pur/paypal *flixbus/[protected] xxxx. Xx
3. 28/8/2017 19:06:29 ecom pur/twin set simona barbie/carpim xxxxx. Xx
Total xxxxx. X

I had never shared my bank account details with any one as well as while happening this transaction i didn’t received any approval related messages or otp.
As per requirement i had raised complaint at customer care office as well as at branch office.
Event today 1/09/2017 had received message from axis bank that a/c no 91xxxxxxxxxxxxx has been debited by rs. Xxx. Xx on[protected]. Info: tip/scg. Visa. Pos. Dt 280817

I have received your message about cutting on 04/09/2017 at rs. 2752.66 on my credit card as per request tata aig has given me a letter og group mediprime certificate of insurance it is from 11/07/2017 to 10/07/2018
But i am not agree with their their terms and conditions and i have not enough money to pay so i am trying to cancel the policy so please inform me about it
Also i have received two letters from your bank. One of them is about conversion of transaction into emi and the other one is about monthly emi payment details

Hello my name is niyanta naik and i applied for salary account in axis bank asarwa branch and submitted my documents on 16th august. Still my account is not activated and i am told that my aadhar card is invalid and i have to give new id proof i checked my aadhar's validity online and confirmed with uidai that aadhar card is valid. Kindly give me reason for invalidity. Kindly give me reason for invalidity

Hi Axis Bank,
I am writing this mail with disappointment,
Actually in 2013 when I went to Axis bank to open a locker, they have said me that they will provide me a locker and in return I have to open a policy and I have done a policy and they have opened a locker for me .
Here the policy they have asked is max life insurance policy and they have explained that this is a good policy and you will get a good benefits and I have started paying after 4 years of paying premiums nearly I have paid Rs 1, 50, 000 when I have called to customer care they have told diff information which was completely different during the time when I have taken policy ..
Now I have approached maxlife and they are conveying now if I surrender the policy I will get half money and if I opt for a loan I will get half .
This is completely a non sense..
I have written a complain for maxlife .
But I want to know why axis bank is doing like this for customers
Why they are asking to do a policies in return to thier services.
I am totally disappointed and now I am going to loose the half money because of the issue .now who will be the responsible for this,
Like this it is happened to lot of people asking for some policies /FD in return to their services.
Please provide a genuine service to customer not like this asking some favours.
Please investigate and do the needful..

Thanks
Raj

Dear sir/madam,
I, dr. Niranjan jena, an associate professor at visva-bharati, central university, santiniketan, birbhum, west bengal, india would like to draw your kind attention towards a fake issue that a credit credit of axis bank has been issued and reflecting in the cibil system in my name bearing card no [protected], credit limit 30, 000 etc. I am sure that i have not dealt with any credit card. There is no question of transaction also. As per cibil record it is disbursed on 24.05.2007, last payment 29.05.215 and date reported and certified 31.07.2017. Payment start date 01.08.2014 and payment last date 01.07.2017. How it is possible if i have no dealings with this card then where is the question of outstanding balance in my name and it is very painful issue that it is in the written-off status in the cibil system.
Please look into this fake issue and illegal matter and take necessary action and give me justice like cibil clearance and do the necessary official procedure to solve the fake issue as early as possible, otherwise i shall follow legal action for it. My contact no. [protected].
Sincerely
Dr. N. Jena

As there was offer on 14 th august from axis bank. As i have started net banking so there is free e - gift voucher in that you can get free benetton watch/bag we have used the voucher for voucher we paid the courier charges rs 500/- and it was successful and message was you will receive the watch within 8 to 10 day it was supposed to reach on 25th but still we dint receive
The gift. My details name sunil kumar shrivastav a/c details customer id
[protected]. We have send it to mr sumit shrivastav my son studying at surat.
Address details for sending the courier. Room no -8526, b - wing bhabha bhawan svr college of engineering, ichchhanath circle, surat-395007 mobile no. [protected]. My email id [protected]@yahoo.com

Hello sir,

I (Manish saxena) would like to let you know that i have been using the axis bank my choice credit card for last 4-5 years.in that card i get 5% cash back on fuel and bill payment (Maximum 1000 rs.in a year). I have not skipped even single payment of the bill in past. Also, i did not face any issue in the past.

But, from last 5-6 months i am facing the issue on cash back. When i transfer the amount from axis bank credit card to paytm, i get the 5% cash back. The problem is, sometimes i get the cash back or sometimes not. It has started when i transferred the amount rs.15000 to my paytm wallet. After transferring the amount i did not get any cash baack. I called more than 20 times on customer care but every time i got the different excuses. After that it is happening regularly. Some of your executive told me that the merchant code is different for different transactions. When i am doing the same transaction, how the merchant code can be different.

I also visited you credit card branch located at vaishali, but nobody was aware of anything. Even they did not know my billing cycle, whether it is january to december or april to march. Your customer care executives were also confused on billing cycle. The branch was having broken chairs. No space to sit. I was not happy with anything.

Please do the needful. According to me if i am doing the same transaction so how can marchant code be different?

1) let me know the official working hours of axis bank because the security guard simply shut the door over my face at 3.25pm saying that "we are closed at 3.30 and in my watch it's 3.30", whereas in the official website the closing hour is 4.30pm.
Inform me so that in future i don't get such humiliation.

2) secondly how much time it needs to process for getting encash 24 service with my account, because i've applied for it over 2 months back but nothing matured till date.

Regards

Sir, i am a credit card holder! I have just been a month! But if your executive comes for call offers, if you do not accept it, then do not force any offer, then it is my right! What is the matter of insulting in it and now on such a thing, on august 31, when a mr. Naved called for a call from [protected] to offer tata cash lash cards, but i did not agree then he started at this way he insulting me then cut the call. You do not imposing me any offer. Its chargeable or free anything, it is a customer's decision and not forcibly execute the bank's executive! I hope you will do act!

Shiraj adil siddiqui
Card no. * 3884
Cell no. [protected]

My name is ajay kori from mumbai.
I had applied for salary account from axis bank on 5th august and submitted all of my documents then for next 20 days i didnt got any response from bank again i called them and ask for the account and again bank is approching me to again submit all document and they said that within 7 working days your account will be activate bt still its almost being a month nobody is responding for same.
Why they consider such bank as private. This banks are worst then goverment bank. Very poor service. Again n again they are sending me to another branch and its being 3 times thats i have submitted my documents.

Dear sir,
With reference to above,
I (Mr. Krishana ananad rao sutar)/ loan a/c no. Ppr[protected] had got person loan from your bank since 2016. That time my salary was about rs 14, 000 per month. At preasent my salary per month is rs 30, 000 per month. So please omit my name from cbil. So that i could your payment on one time in your a./c. My account no.[protected].
Please confirm at the earliest

I made a fd in the name of my daughter { ek. Jobi, sb account number [protected]} on 24/02/2017 for rs 60000- for six months. As she is minor, i myself operate her account. The due date falls on 24/08/2017. I did not apt for automatic renewal for the deposit. So my daughter's account must have been credited with the proceeds of the fd on 24/08/2017. But axis bank, karaikudi branch acted as they like without recognizing the intention of the customer and they have renewed the fd according to their own will and pleasure. Please look into my grievance and instruct the concerned branch to consider the option of the customer. Dr e. Kumaraswamy m.com, m. Phil, phd retired professor of commerce.

Dear sir,

I (M. Venkateswarao) having credit card ([protected]) linked to my salary account [protected] at pallavaram chennai branch. Earlier it was closed but showing written off in cibil can u please check for any balance remain or else please send close out letter by mail to me. Due to this my home loan halted kindly do the favour.

Please note i was sending by official mail but they are not responding., none they disclose credit card with out my knowledge/mail or prior intimation.., hence i have none other choice to go for consumer court.
If didn't get any response very soon.

Deatailos as follows :-

Moparthy venkateswararao
Cust id;[protected]
Creditcard :- [protected]
Pallavaram bank
Axis bank