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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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Axis Bank reviews & complaints page 424

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ayan38
from KOLKATA, West Bengal
Sep 5, 2017
Resolved
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Address: 700004

My existing credit card no — [protected] (Primary card no)
My add on card no — [protected]
Expiry date if my card — 09/2017
Still now i have not received my new card.
Neither i have received any sms nor any phone call from axis bank regarding renewal of my credit card although my track record is absolutely ok.
I shall be highly obliged if this matter can be resolved at an earliest date.
Thanking you,
Yours sincerely
Dr. Ayan biswas
Sep 7, 2017
Complaint marked as Resolved 
I have received my renewal card on 06.09.2017 The cards are delivered to my residential address in the afternoon by postman.
Axis Bank customer support has been notified about the posted complaint.
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    Sawan Kumar Pawar
    from Gurgaon, Haryana
    Sep 5, 2017
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    Address: New Delhi, Delhi

    My name is sawan kumar today 9:05 pm i am doing a transaction an atm of andhra bank which is in shalimar bagh delhi 110088 and the withraw amount 10, 000 rs/- but my money is not come out at that time and the atm shows out of service i got a debit msg at the current time but no transaction full fill
    My contact no. [protected]
    And the complaint no. Is [protected]
    Please help me out of this
    [protected]@gmail.com
    Axis Bank customer support has been notified about the posted complaint.
    Sir,
    there is more than one month of delay in account opening.
    so, ethier you retrun my money or activate my account otherwise i"ll sue on you.
    my name is anuradha singh
    bank branch ratan khand lko u.p
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      M
      maniksaha87
      from Kolkata, West Bengal
      Sep 5, 2017
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      Address: 700049

      Sir
      I am manik saha i have a ca a/c on axis bank nimta branch. I applyed a lon agenste proparty from nimta branch. This application nimta branch thro axis lone center on saltlake kolkata. Sumon paul excutive of axis lone center he come to my home & take my legal proparty ducuments xerox copy. He lost my all documents. Next the time excutive sanjoy choudhury contact to me he commite me my lone disbtuted as soon as possible. He take my legal documents 2nd time. With a searching valuation cheque value-5900.00. The legal & tecnical time searching my proparty as on 23 & 24th august 2017. My cheque was clear as on 25th august 2017. But mr sanjoy choudhury told to me today my lone was rejected. This is unfair.
      So i requsted to you sir please refund my cheque amount-5900.00
      Axis Bank customer support has been notified about the posted complaint.
      Dear sir I want to remove lean mark in my account but not remove mile in account and nothing maybe apply to check please help me and remove my lean mark
      [protected]
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        M
        Manish Sanadhya
        from Udaipur, Rajasthan
        Sep 5, 2017
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        Address: 313001

        I open a account in axis bank on 8th aug 2017. After 2 days letter they said that your account is not open due to some technical mistake we are again open your accont.
        After this i got sms from axis bank that your accont is successfully open i am try to start net banking in my phone and my computer but i am unable to start net banking.
        Then after i call to axis bank employee that i am facing this type of problem they give me new custmer id (Old custmer id) and said now your problem is solve. But still i am facing this problem, then i go to axis bank at udaipur rajasthan and request to solve my problem but there is not a single person solve this problem. Now i am totally puzzled that why i am open account in axis bank.
        I am totally unhappy for your service.

        Manish sanadhya
        A/c no [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          K
          kathir Lakshmi
          from Coimbatore, Tamil Nadu
          Sep 5, 2017
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          Address: 637408

          I am having sb account with your rasipuram branch vide account number [protected] for the past 4 years.
          From the month of december'16, they used to deduct rs.97/- from my above sb account till this month, towards apy contribution scheme.
          I didn't give any confirmation to your branch for deducting this amount and from the first month itself i complained them regarding this deduction and they replied that they won't deduct the amount in future. After that also the same thing continues and no action was taken regarding this matter.
          Now, please inform me whom i have to contact for taking necessary action to stop deducting the above amount from my account and for reimbursement of the amount.

          An early reply from your end is highly appreciated.
          Axis Bank customer support has been notified about the posted complaint.
          At[protected] I have cancelled my flight booking .[protected] Goibibo refunded rs. 2002 in my account but amount is not deposited yet in my a/c no. [protected] .according to reference no.[protected] the amount is refunded by goibibo.so please take care of it.
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            B
            bhanupratapgurugram
            from Gurgaon, Haryana
            Sep 5, 2017
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            I open a sukanya samriddhi scheme account of my daughter pragati singh d/o bhanu pratap singh tomar (Mob. [protected]) on 10th may 2017 in axis bank and givin a cheque to bank and cheque clear on 12may 2017 but bank not give me account no. Or passbook or any type of document for this account.
            Bank detail
            Axis bank
            Sector -15 gurugram
            Ifsc - utib0000719
            Axis Bank customer support has been notified about the posted complaint.
            I entered Rs 600 to withdraw from the atm.. But I didn't get the money... Nd money was deducted from my bank account. So kindly refund my money as soon as possible. I will be attaching a photo with my bank details. Please look after this and refund my money.

            Thank you
            Vikash Ojha
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              D
              dranmol
              Sep 5, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201005

              Hello,
              Below is the transaction no.
              Inb/[protected]/paytm mobile
              Done on 1/09/2017 in favour of schwabe india.
              My money of rs.440 is deducted from the account but schwabe india doesn't receive the payment.
              How much time does it take to resolve the issue and my money is credited into my account.
              Please resolve my issue.

              Regards,
              Dr anmol dhawan
              Axis Bank customer support has been notified about the posted complaint.
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                M
                m.Chandrashekaramurthy
                from Bengaluru, Karnataka
                Sep 4, 2017
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                Sir/mad

                From
                M. Cchandrashekaramurthy
                S/o m. Madevappa
                Udigala
                Chamarajanagara 571313
                Account no [protected]
                Phone no [protected]

                I take agri loan from axis bank chamarajanagara branch, but not pay the loan in time, because of failure of crops and failure of bworwell drought, but your limited is going cheque bounce case at west bengal, i am redy pay to the cheque amount at october end, tour banker's not agree for this,
                I am take agri loan at chamarajanagara branch why intentionally case fill at west bengal, i don't know, i am one of the agriculturist, i take loan for the prepress agriculture, i ask with faith why not camplaint cheque case at chamarajanagara? I am redy to pay the amount of cheque bounce amount of 39810 rupees, please give directions to the branch, please if any mistake in this wrting ignore the wrong things because i am not proper in english

                Ours
                M. Chandrashekaramurthy
                Phone [protected]
                Axis Bank customer support has been notified about the posted complaint.
                Sir, Please close my axis bank credit card permanently from 30th august 2017 permanently . name - shanjiv kumar das branch - dunlop axis bank kolkata ifsc code - utib0000236 ac/no - [protected].
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                  S
                  Swathi90
                  from Delhi, Delhi
                  Sep 4, 2017
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                  I have been visiting axis bank for the last two months foa a single account closure and the staff there are very irresponsible and respond in a very arrogant way. I have ben fed up with the answers they provide. They say they need aroung 22 to 25 working days for account closure. Axis bank is the worst bank to bank with and the service is really horrible.
                  Axis Bank customer support has been notified about the posted complaint.
                  My account numbur [protected] fitch clubs pvt ltd, swiping machine paper roll no stock, all ready complaint ten time but not responsibility very very worst, pls action immediately.branch rk salai mylopore chennai
                  Sir
                  I am Partho Das My a/c [protected]. I sent to money to my anther SBI a/c [protected] IFSC code SBIN00014047 .transfer date 01/09/2017 Rupees 35000. But this money not sent to this a/c no. and i also can't return this money to my a/c .please help me sir.
                  I want cancel my emi on credit card which last 4 digits is 8512.and User i.d is[protected].
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                    S
                    subramaniansubri
                    from Tiruchirappalli, Tamil Nadu
                    Sep 4, 2017
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                    Address: Chennai, Tamil Nadu, 601301

                    Sir. I was one transaction doing from axis bank to icici bank, while transaction wrong account number added by mistake but benifixry success fully came, while transaction money also debited, but not credited to icici account holder, after i m compliant given to axis customer care, told that money is icici branch account added, so u ask to any icici branch, but i m asked to bank person, they are told this is responsible for axis bank only, after directly going to axis bank retern statement complaint also given (2times), before complaint given to axis customer they are not responding,
                    I m last five year axis bank using i m very said
                    So, kindly refund my money
                    Axis Bank customer support has been notified about the posted complaint.
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                      H
                      HETAL SHINGADIA
                      from Vasai-Virar, Maharashtra
                      Sep 3, 2017
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                      Address: Mumbai City, Maharashtra

                      Hello sir madam
                      I have open my salary account with your bank. But i yet not receive my cheque book. So i request you to please provide me cheuqe. I go to axis bank nearest brance but they told me you opend your account with zero balance that's why in this scheme we do not provide you cheque book. It is true. If is true than i don't want to continue my salary account with axis bank. Please revert me as soon as possible..
                      Thanks and regards
                      Hetal shingadia
                      Axis Bank customer support has been notified about the posted complaint.
                      I'm sovan mahapatra my axis bank a/c number [protected] . My paytm ARN number 85215227236733843852099 for 3times of 782.75 . Paytm Odder I'd [protected]. Rs of 782.75 only. Paytm odder I'd [protected] rs of 782.75 only. Paytm odder I'd [protected] rs of 782.75 only . So please refund my axis bank a/c . Thanks you
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                        B
                        bhashkarhumana
                        from Delhi, Delhi
                        Sep 3, 2017
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                        Address: 110078

                        I have done transaction of 3524.9 on 19/07/2017 for SOL through ESY PAY, but first time transaction was failed and money deducted, but second time transaction was successful.
                        so amount of 32524.9 was deducted two times, and i am still waiting for Refund of failed transaction.

                        Please look at this matter, and refund my money as soon as possible.I am very thankfull to you for this kind favour.

                        I am very dissapointeD to your CCE negative response.If i am your valuable customer you cant say this type of foolish sentance that we give you card for transaction, and we are not responsible for failed transaction(I have recorded this surprising, unbelievable sentance), your all customer care executive says different word, someone has told that refund will be done within 120 days, someone says within 30 days .someone says 7 days, someone (who sent mail me a Despute form on 31st august) wihin two dayIt means all these customer care executive was wrong, they have little knowledge about RULES.
                        When i request them to transfered my call tyo senior, then senior told me that my complain is active and shows pending.
                        He give me Despute request no[protected], Despute id[protected].
                        I have all recording, i[censored] want i will sent to you.

                        so please dont misguide me and try to do best for me if you want or you bank policy is customer satisfaction.
                        As per as Discussion with your CCE i am sending again Despute form in pdf Format, , Please look forward to this matter and solve my problem, without any Excuse or new demand of some papers.Whenever i talk to your CCE, there aswers are always different.
                        Thanks and Regards

                        BHASKAR PAL SINGH
                        CREDIT CARD NO-[protected]
                        MOBILE NO-[protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          kumarannu417
                          from Gurgaon, Haryana
                          Sep 3, 2017
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                          Resolved

                          Address: Palwal, Haryana, 121102

                          My account no is [protected]...

                          Unfortunately I have saving account with your stupid bank.. Where almost all the employees are useless. I have sent a mail related to my money that is debited from my account dated 25/03/2017 when i withdrawn from atm but unfortunately I not get the cash. Which was stuck in ATM machine due to machine problem or network problem .so I didn’t get money. The transactions no . Is 4497 and amount is Rs 20, 000 debited.
                          I have already compliant about this to bank, their employee, bank customer care, even mail to nodal officer too.
                          Customer care compliant no. [protected]
                          Nodal Officer request no.[protected] on dated 21 august 2017
                          After discussion with bank. My amount got locked in lien balance by 1st april 2017 and till today haven’t got the reply. Spoke to call center twice and they referred loan department who has locked my amount in lien balance.

                          I personally went to NIT Faridabad branch and again there also no response and they ask me to go to my palwal branch... what u think ... u having our money and asking us to run like dogs...

                          If i am not getting my money cleared i will be posting this to all websites and will be taking this to consumer court soon, , , please move ur ...
                          Sep 5, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
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                            gopesh1347
                            from Vadodara, Gujarat
                            Sep 3, 2017
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                            Without my consent an amount of rs.333.50 has been debited on date 02.09.2017 at 22.00.09 by info:pur/ google*avg uk/[protected]/google^avguk (Sms received from axis bank)

                            You are requested to take immediate action as no such authorization is given by me for such deduction nor any services are taken by me.

                            For immediate action please.

                            Gopesh m shah
                            [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            I book ticket only one. but the balance deduction is two time of amount Rs. 655.

                            so, please check and refund my amount.

                            email id: [protected]@gmail.com
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                              S
                              SIJO KUNJUMON
                              from Cuddalore, Tamil Nadu
                              Sep 2, 2017
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                              My name is sijo. My credit card ending with 8089 has lost and i have submit a request of replacement card and i got a message that ur card was dispatched and will get within 10 days. After 10 days i didnt got the card and i called the customer care and they gave me the tracking number. I entered the tracking number in speed post site and i got a message that ur consignment was not found. Axis bank customer care executives gave me wrong information of my credit card dispatching details... Its 1 month still i haven't received my card.. What a iresponsiblity from a reputed bank customer care people. They are making fool of customers by providing wrong information...
                              Axis Bank customer support has been notified about the posted complaint.
                              Sir deduct 6000₹.in my account in time18:09 by Shivalik ATM madao Nagar .but not come amount in ATM machine.so plz forward my amount in my a/c no.[protected].
                              My account in axis bank marathalli Bangalore.
                              I deposit. In Date 28/08/2017 .10rupees coin but not taken coin .
                              R b I not ban in 10rupees coin. But this bank not receive coin .this bank under R B I or not any separate rule s for this bank please confirm .please take any leage procedure
                              Your costumer axis bank
                              [protected]
                              Sir i was miss guided on my credit card block. I asked your customer care executive about unblocking of card she told that it will activated after 3 hours but again when i called back they told me that it will take atleast 24hours. Which one i should consider as correct one. I want you to take proper action regarding this matter.
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                                A
                                atulpund25
                                from Nashik, Maharashtra
                                Sep 2, 2017
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                                Address: Nashik, Maharashtra, 422306
                                Website: www.axisbank.com

                                This is with reference to above subject myself mr. Keshavrao raghunath pund, we had took agricultural loan amount rupees 13, 77, 000 in 2009 from axis bank, lasalgaon, maharashtra. We have cleared the total amount rupees 16, 00, 000 on august 2014. Bank has given noc for the settlement in hard copy to us.

                                We have to take fresh agricultural loan from other bank than axis bank. When they checked online they have found that the rupees 47, 000 is due from axis bank towards us. As mentioned earlier we have already received noc from axis bank but due to not updating their online record we are facing this issue since last three years. Now a days there is aadhaar seeding with all other banks but in the past there was no such system. We have also approached to bank but they are denying to do this.

                                We are requesting you kindly look into this matter to resolve the problem at the earliest. Awaiting positive response.

                                Regards,

                                Mr. Keshavrao raghunath pund
                                Axis bank a/c no: [protected]
                                Branch: lasalgaon, niphad, nashik, maharashtra
                                Mobile: [protected]
                                Axis Bank customer support has been notified about the posted complaint.
                                Dear
                                Iam very upset about axis bank behaviour wrong commitment I applied PL as rate 13.49 % and it approved on 18.5%why
                                your executive again say wrong committed on 15.5%rate and Iam agree on that rate but no followup he was not interested to do business
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                                  TweetAditi
                                  from Delhi, Delhi
                                  Sep 2, 2017
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                                  Address: Gurgaon, Haryana, 122002

                                  Been receiving unnecessary calls from your bank for credit card / loan schemes. Despite my informing your team to not disturb me with more calls, i receive 2-3 calls on an average daily.

                                  Today i received two calls from axis bank, where i informed both the associates to get my name removed from the database. To which the person on the second call attempted to misbehave with a loud tone. This call was received from this number [protected] on 2nd sept 2017 at around 14:30 hrs.

                                  It is really sad on the part of your bank. Leaves a really poor impression on customers. Your employees need to behave like professionals and not get into personal fights with customers / potential customers.

                                  Ps: i have also written a post on twitter complaining about this. Kindly look into the matter as i am really pissed with your company and employees' inefficiency and rude/unethical behaviour

                                  Thank you.
                                  Aditi srivastava
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    amitrcf83
                                    from Chandigarh, Chandigarh
                                    Sep 2, 2017
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                                    I was trying to booking holiday homes at shukla on dated 14/08/2017. During the payment through icici debit card amount of 600 rs. Have deducted from account but booking not confirmed.
                                    So i have given request to refund the amount, but i have not get any refund yet. So please refund my amount of 600 rs.
                                    Details are below mentioned:
                                    Booking id: dd17072555
                                    Transaction no. [protected]
                                    Receipt no.[protected]
                                    Date 14/08/2017
                                    Amount : 600 rs.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Sep 02, 2017
                                    Updated by amitrcf83
                                    Payment done through axis bank gateway, amount deducted but booking not confirmed.
                                    Refund not get till date
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                                      jittu meena
                                      from Delhi, Delhi
                                      Sep 2, 2017
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                                      Address: 110084

                                      Today i debit 20000/- rs form axis bank atm at sant nagar delhi-110084 at 09:11:01 on 02/09/217, but i revived 17500/- only and full 20000/- debit from my saving account while using atm. Please do need full at your end to refund my difference amount i. E rs.2500/-. My account in axis bank arun assaf ali road dariya ganj delhi. Please treated it as most argent.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Ganeshkmar
                                        from Kuzhithurai, Tamil Nadu
                                        Sep 2, 2017
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                                        Address: 600044

                                        Chromphet laskshmi puram near branch debit card used in cash not with draw but debited in my account savings account
                                        I am working in igarashi motors
                                        My account salary account
                                        Please verify & paid in my account
                                        A/c no : [protected]
                                        Name ganeshkumar
                                        Amount 2000
                                        Date :01/09/2017 (Eve)
                                        Mobile no [protected]
                                        Account savings
                                        Any further details please callme
                                        Axis Bank customer support has been notified about the posted complaint.
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