Axis Bank Complaints & Reviews

He told that he is calling from axis bank.

Axis bank person called me for bribe for deleting number in database

Asking for transfer money for deleting number in axis bank

And ask for credit card number and debit card number'

Ask for money to deleting number database

Caller number

[protected]
[protected]
[protected]
[protected]

What are they doing???

Axis bank person doing call & sms several time and that do
Mental tourcher to me

Axis bank person doing mental harassment by call & sms. I told 100 time i don't have credit card but still call and sms for their balance amount. I told that this my new number ([protected]) but axis bank don't care about my complain,

Currently i am suffering from heath problem because this tension of call. If any thing happen with me because these axis bank recovery call then axis bank is responsible for that

Hi,

I had ordered a laptop from best buy using my axis bank forex card. For some reason my ordered got canceled by best buy and i got a mail stating that the money has been released by them. But, the money was credited from my account. I called axis bank for help and they told me to raise a dispute by filling a form. I did that and forwarded the mail that i got from best buy to them. I then got an email stating that the email from best buy was accepted as proof as confirmation from the merchant and that i would get my money in 5 days. 5 days passed and i still hadn't gotten back my money. I called them up and they told me that it would be done in 16 days. I waited 16 days and still hadn't gotten back my money. It's been 17 days and i am fed up. Please help me!

Thanks,
Ashish

Hello all,

Would like to share my experience with axis bank, so that others don't suffer the way i have.

I have availed a home loan from axis in 2014 for 18 lakhs and in 2015 paid back 12 lakhs so the pending was 6 lakhs.

Last year availed a top up of 4 lakhs which was hl top up, which went fine. (Total outstanding 10 lakhs)

This year as i needed a to up again applied again for a top up of 4.5 lakhs on 11th july. This is the date when all documents were submitted to the sales guy.
I was promised that it would be a hl top up again and as i had very good repaying history, i thought it would be easy.

Note - i was given 18 lakhs in 2014 and with this current top up the total outstanding with axis would be 14.5lakhs which makes me a good history.

So 11th july the documents were collected, legal and technical were done, and post that was informed that this would be lap as per bank rule after i paid 5900. Why. Note - govt banks would charge less than this amount.

Then again in 2014 i was charged 50, 000/- for insurance of 18 lakhs and now as the total outstanding would be 14.5 lakhs would not require insurance however still bank was forcing me to take insurance, but being a smart customer i protested it and have send an email.
On 21st aug the sales guy finally came with the agreement for signing post follow ups by me, now again i had asked to keep the tenure as full however selected as 20 years.
Today is 23rd august and since 11th july a customer who has good repayment history is suffering, then why do we go to private banks, why not sbi who is the cheapest in india. I had agreed to lap however the case is still pending for approvals which was not the case last year.

The sales manager mr suryavanshi has left and the new manager has agreed that there are many new joiners and has agreed to the problems in the team.
I was not expecting this from axis and am shocked. I want everyone to know this and can provide proofs for the same, so that every customer can make a smart choice.
I will shift my entire home loan to sbi and if i have do everything out there its ok, as their rates are the best in the market.

There is serious need for training and development of your people. There is no way axis can return the time wasted by me and the mental harassment done. Its business and you will loose all customers if you don't value your customers time. As i have wasted 1.5 months just for a simple top up.

Regards,
Armando fernandes
[protected]

Hello i am jasbir singh from delhi. Axis banking services is very bad, i has been submitted all document in axis bank for current account opening process at 05.07.2017, but the account does not open. Your branch executive told me account opening with in four days but still know we get not account number, this is your banking service.
So i missed my client by later opening account, i feel bad banking service for axis bank. I have call to[protected],[protected],[protected] but nothing positive things

Branch name : ground floor & first floorc1/12a, yamuna vihar, delhi, 110053

My contact number [protected]
Business name dss enterprises

Hello sir, one month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. If i ask them the reason, they are just ignoring me.
Branch: vidyaranyapura
My bank a/c no is [protected]. Name-gopinatha s. Kindly consider my issue and take some proper action.
Thank you.
Regards,
Gopinatha s c/o itc bangalure.

Dear Sir
GST payment of Rs.4980 through transaction no. INB[protected] dt. 23.08.2017
the payment has been deducted from our a/c but payment status on GST portal is showing FAILED after confirmation they informed has not been reached to us, kindly contact and demand for refund from bank. Please refund our amount credit to our a/c

From Mukesh Kumar Gupta
Mob.:[protected]

Complaint against benk employee harman from chogawan branch code 1520. He is the most lazy employee which i have seen in my life. His way of talking is very bad and unaceptable. Monday i go to bank to close my gold loan a/c [protected] but he dont know anything about loan closure and he wasted my valueable time. And today again i go to bank for closure and he deals me same. My loan is still running and tell me who is responsible of interest. Kindy take an strict action against him. Because gives very poor services to the customer.

Date of incident : 16/08/2017.

Description : on 16th august morning around 10:13 am, i got a message to my mobile "[protected]" saying that "your overseas remittance o[censored]sd 1705 is in processing and will be shortly credited to your axis bank account."

Resolution : request to deposit the amount in the bank amount.

Note: please take into consideration that it's minimum responsibility to make a call and inform about the amount.

I am using a credit card of bank due to some financial issue card payment is late and the card is block by bank. After few months a bank person daily call me for the settlement from bank to close the credit card account. When i accept the deal then they start harshmeant and trace my phone call and call to my family members, sisters, coustmers etc they daily call me from different numbers and force me for payment i have make the part payment in bank branch. So, please help me [protected]

Hello team,

Fraud transactions of rs 65000 (Transactions are made in dollars) were done on my axis credit card on 7th-aug-2017, and money is debited by imarkets live company, which is a fraud company in us (Have checked over google). I have submitted required documents (Passport all pages scanned copy/ credit crad broken in 4 pieces and scanne/ fir report/ incident letter/ transaction dispute form) to bank on 8th-aug-2017, but there is no update from bank, have been following up with axis bank team but every customer care agent has a different update.

Have no communication from bank side neither call/ email. Now my credit card bill is due on 1st-sep-2017, axis bank has confirmed that temporary credit will be given on 21st-aug-2017 but as of now temporary credit is not allocated.

Called up axis bank team this morning and had discussion with priya pandey/ ashwin and then they disconnected the call.

Tried again and had a call with bank but again after 14-15 minutes call was disconnected by bank team.

Now if i dont pay the bill then this will impact my cibil score, as per rbi guidelines customer will not have to pay money for fraud transactions.

But bank is not having any update/ neither courtesy call for fraud transactions.

Axis bank contact number:
My contact number: [protected]

Regards,
Vishal

I am syed imran i have current account in axis bank, i have paid consolidation charges for last three months inspite of raising an request to deactivate the account.
On august 7 i raised request for third time to deactive my current account also paid deactivating charges, till date account is active and again i have received request to pay consolidation charges worthy 1800, they are just making fool for the people, simply fooling people to make payments again and again.

I have withdrawn money from my skrill account to my axis bank account. Its been more than 15 days i have not received money in my bank account. When i confirmed with skrill they said that mine money is already reached to the bank.
And when i tried to connect with my axis bank branch they are not giving any response no one is picking up my call or many time they are cutting down my call without giving any information.

Transaction...

Hi,

My name is lisha fathima k n.
I had applied for axis bank my zone credit card on august 1st. One of your bank employee ms suma had contacted me and had sent her document collection agent manu for collecting my documents (Pan, aadhar copy, bak statement, address proof, signed application form and photograph) on august 2nd.

I received a verification call from axis bank two days later confirming my details. No communication has been made after that and i have not received the credit card. I have contacted your customer service 6 times in the last two days. They say that there is no trace of my application in their database. I had contacted their floor supervisor ms vinod who contacted ms suma on my behalf (As she was hanging up on my call saying she doesnt know hindi/ english). Vinod said she will get back to me in one day which dint happen. I have contacted customer service again twice and spoken to another supervisor ms shruthi who has been absolutely clueless on what to do and has been of no use. She said nothing can be done from their end. She refused my request to contact suma and get the details.

My documents are currently with your bank and no card is issued/application logged in your system. The documents include sensitive information like my bank statements, pan and aadhar and your bank is irresposible enough not to rerurn back them to me atleast.

Please take action on the same and show return my documents.

Suma's contact (Bank employee):[protected]
Agent who collected my docs: [protected]

Thanks and regards
Lisha

I am currently in hannover germany.
I had to block my card due to some reasons. I ordered a replacement card and told them what i am going through right now. They are not even responding. They only said that card will reach in 2 days but it's now more than 6 days.

Now i don't care of going on europe trip. But atleast i want to survive here. I have only 10 euros with me. I don't know what i will do after that.
Being axis priority customer i thought it's the best bank but now it's the point of survival for me in a foreign land. I am skipping dinners to survive.
Please if somebody can give my message to axis bank, it would be great. Please don't give false hope.
It's like i will be dead if i don't get forex card in 5 days maximum.
Please help me out.

Hi bank,

Kindly look into the matter urgently as i was wrongly informed that my saving bank would be zero balance a/c however every month since opending of the /c some amount is getting deducted.

Please look into the same on urgent basis.

I had called several times through phone banking however no action has been taken.

If i don't get proper action then i would be forced to stop deposting emi of my running personal loan on the saving bank.

Rehan asad
[protected]
Saving a/c # [protected]

This is to bring to your notice the kind of burden that was levied by axis bank for issuing hard copy of a fy2016-17 a/c statement which was meant for filing my returns. The bank has levied a charge of rs.300 for issuing the statement and levied a gst of 18% (I. E. Rs.54 plus); making the total debit of rs.354 on my account. The bank claims the charges are due to non-home branch issuing the statement. Is this single page statement costing rs.354 for filing the return
A/c no. [protected]

I have credit card from axis bank, due to my financial problem. There is pendig amount due on this card. Which i myself notified and asked them to convert them to emi. They are not doing that and again and again im getting torturing calls from axis bank even to my work place. I cant able to work. I feel like killing myself. Im so much depressed. If im dead, the soul responsible for that will go to axis bank.

We are having a current account in axis bank jalna by name of ambrish tractors...
We are asking for netbanking facility from last 1 year but the branch is not giving us net banking facility.
We have applied four to five times for netbanking.
In this competitive service area how can you be so slow to provide customer the facilities he has right of.
We hope to get a better and fast solution for this

Hi team,

I have shown an interest for credit card production plan before one week... Today i have received a axis bank credit card service... A girl explained about the plan and she said that it will activate with in one day... I said that, "i dont want to activate this service right now. If necessary, i will conduct"... But she is forcing that, u shown interest. So that u must activate.. She said, "amount will de debited from your card automatically". I said that, "its my own interest... How could u force me". Suddenly she kept the call... I didnt expect such kind of service from axis bank... Kindly take a proper action for this...