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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 428

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D
dssenterp
from Noida, Uttar Pradesh
Aug 23, 2017
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Address: 110094

Hello i am jasbir singh from delhi. Axis banking services is very bad, i has been submitted all document in axis bank for current account opening process at 05.07.2017, but the account does not open. Your branch executive told me account opening with in four days but still know we get not account number, this is your banking service.
So i missed my client by later opening account, i feel bad banking service for axis bank. I have call to[protected],[protected],[protected] but nothing positive things

Branch name : ground floor & first floorc1/12a, yamuna vihar, delhi, 110053

My contact number [protected]
Business name dss enterprises
Axis Bank customer support has been notified about the posted complaint.
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    gopinath143
    from Atmakur, Telangana
    Aug 23, 2017
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    Address: Bangalore, Karnataka

    Hello sir, one month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. If i ask them the reason, they are just ignoring me.
    Branch: vidyaranyapura
    My bank a/c no is [protected]. Name-gopinatha s. Kindly consider my issue and take some proper action.
    Thank you.
    Regards,
    Gopinatha s c/o itc bangalure.
    Axis Bank customer support has been notified about the posted complaint.
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      T
      taxhelp
      from Gorakhpur, Uttar Pradesh
      Aug 23, 2017
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      Address: Saharanpur, Uttar Pradesh

      Dear Sir
      GST payment of Rs.4980 through transaction no. INB[protected] dt. 23.08.2017
      the payment has been deducted from our a/c but payment status on GST portal is showing FAILED after confirmation they informed has not been reached to us, kindly contact and demand for refund from bank. Please refund our amount credit to our a/c

      From Mukesh Kumar Gupta
      Mob.:[protected]
      Axis Bank customer support has been notified about the posted complaint.
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        Ggn Aulakh
        from Ramban, Jammu and Kashmir
        Aug 23, 2017
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        Address: Amritsar, Punjab, 143109

        Complaint against benk employee harman from chogawan branch code 1520. He is the most lazy employee which i have seen in my life. His way of talking is very bad and unaceptable. Monday i go to bank to close my gold loan a/c [protected] but he dont know anything about loan closure and he wasted my valueable time. And today again i go to bank for closure and he deals me same. My loan is still running and tell me who is responsible of interest. Kindy take an strict action against him. Because gives very poor services to the customer.
        Axis Bank customer support has been notified about the posted complaint.
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          J
          jpardhu99
          Aug 23, 2017
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          Address: 122101

          Date of incident : 16/08/2017.

          Description : on 16th august morning around 10:13 am, i got a message to my mobile "[protected]" saying that "your overseas remittance o[censored]sd 1705 is in processing and will be shortly credited to your axis bank account."

          Resolution : request to deposit the amount in the bank amount.

          Note: please take into consideration that it's minimum responsibility to make a call and inform about the amount.
          Axis Bank customer support has been notified about the posted complaint.
          Please help me I doesn't from IMT balance. WHENEVER I AM TRYING TO WITHDRAW they are showing your transaction is failed. So please transfer my IMT balance in my account.

          Thank you!
          I had requested for top-up my personal loan and it was approved and amount disbursed today, but I want to reverse my top-up and continue with the personal loan. could you please kindly look in to this issue and suggest the action to resolve this.
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            S
            Sukhvinder4021
            from Delhi, Delhi
            Aug 23, 2017
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            Address: New Delhi, Delhi, 110085

            I am using a credit card of bank due to some financial issue card payment is late and the card is block by bank. After few months a bank person daily call me for the settlement from bank to close the credit card account. When i accept the deal then they start harshmeant and trace my phone call and call to my family members, sisters, coustmers etc they daily call me from different numbers and force me for payment i have make the part payment in bank branch. So, please help me [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              V
              from Mohali, Punjab
              Aug 23, 2017
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              Address: 122001

              Hello team,

              Fraud transactions of rs 65000 (Transactions are made in dollars) were done on my axis credit card on 7th-aug-2017, and money is debited by imarkets live company, which is a fraud company in us (Have checked over google). I have submitted required documents (Passport all pages scanned copy/ credit crad broken in 4 pieces and scanne/ fir report/ incident letter/ transaction dispute form) to bank on 8th-aug-2017, but there is no update from bank, have been following up with axis bank team but every customer care agent has a different update.

              Have no communication from bank side neither call/ email. Now my credit card bill is due on 1st-sep-2017, axis bank has confirmed that temporary credit will be given on 21st-aug-2017 but as of now temporary credit is not allocated.

              Called up axis bank team this morning and had discussion with priya pandey/ ashwin and then they disconnected the call.

              Tried again and had a call with bank but again after 14-15 minutes call was disconnected by bank team.

              Now if i dont pay the bill then this will impact my cibil score, as per rbi guidelines customer will not have to pay money for fraud transactions.

              But bank is not having any update/ neither courtesy call for fraud transactions.

              Axis bank contact number:
              My contact number: [protected]

              Regards,
              Vishal
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Syed Imran R
                from Bengaluru, Karnataka
                Aug 23, 2017
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                Address: 562114

                I am syed imran i have current account in axis bank, i have paid consolidation charges for last three months inspite of raising an request to deactivate the account.
                On august 7 i raised request for third time to deactive my current account also paid deactivating charges, till date account is active and again i have received request to pay consolidation charges worthy 1800, they are just making fool for the people, simply fooling people to make payments again and again.
                Axis Bank customer support has been notified about the posted complaint.
                Aug 23, 2017
                Updated by Syed Imran R
                Went to bank twice to check status and call up customer care but the customer care executive was not helpful she just placed call on hold for long time, gave ghost recording and disconnected the call
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                  S
                  Screemer
                  from Bengaluru, Karnataka
                  Aug 23, 2017
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                  money not credited in my account which i have withdrawn from skrill

                  Address: Indore, Madhya Pradesh

                  I have withdrawn money from my skrill account to my axis bank account. Its been more than 15 days i have not received money in my bank account. When i confirmed with skrill they said that mine money is already reached to the bank.
                  And when i tried to connect with my axis bank branch they are not giving any response no one is picking up my call or many time they are cutting down my call without giving any information.

                  Transaction...
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                  L
                  Lisha Fathima
                  from Bengaluru, Karnataka
                  Aug 22, 2017
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                  Address: 560093

                  Hi,

                  My name is lisha fathima k n.
                  I had applied for axis bank my zone credit card on august 1st. One of your bank employee ms suma had contacted me and had sent her document collection agent manu for collecting my documents (Pan, aadhar copy, bak statement, address proof, signed application form and photograph) on august 2nd.

                  I received a verification call from axis bank two days later confirming my details. No communication has been made after that and i have not received the credit card. I have contacted your customer service 6 times in the last two days. They say that there is no trace of my application in their database. I had contacted their floor supervisor ms vinod who contacted ms suma on my behalf (As she was hanging up on my call saying she doesnt know hindi/ english). Vinod said she will get back to me in one day which dint happen. I have contacted customer service again twice and spoken to another supervisor ms shruthi who has been absolutely clueless on what to do and has been of no use. She said nothing can be done from their end. She refused my request to contact suma and get the details.

                  My documents are currently with your bank and no card is issued/application logged in your system. The documents include sensitive information like my bank statements, pan and aadhar and your bank is irresposible enough not to rerurn back them to me atleast.

                  Please take action on the same and show return my documents.

                  Suma's contact (Bank employee):[protected]
                  Agent who collected my docs: [protected]

                  Thanks and regards
                  Lisha
                  Axis Bank customer support has been notified about the posted complaint.
                  Hi Sir/Madam,

                  I have received call from [protected] (she) to get new "Axis Bank Neo Card", and in this regard I submitted all requested documents on 17th Aug'17 to a AxisBank executive ( male - his mob. [protected]) by putting my sign on two forms & all the submitted documents. Later I received call from mob. [protected] (male) he asked me some additional information about my company and family members which I provided immediately to him. He told me I will get acknowledgement within two days from Axis Bank about the Axis Bank credit which I applied. Now it has been about 9 days but I received no acknowledge or SMS from Axis Bank for the credit card. Now I am worried about the documents and form which I submitted as collection boy took my sign on form which I have not read completely. Now I am trying to call all these mobile no. but no one is picking my call. I written email to Axis Bank customer care but they also are not responding to my email. Please help me in this regard so that I can get documents and the signed forms back as these contains my complete details. I submitted signed - two forms, PAN, photos and aadhar card for me and family.

                  Thanks & Regards
                  xxx
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                    S
                    Saurabh Nipane
                    Aug 22, 2017
                    Resolved
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                    Resolved

                    I am currently in hannover germany.
                    I had to block my card due to some reasons. I ordered a replacement card and told them what i am going through right now. They are not even responding. They only said that card will reach in 2 days but it's now more than 6 days.

                    Now i don't care of going on europe trip. But atleast i want to survive here. I have only 10 euros with me. I don't know what i will do after that.
                    Being axis priority customer i thought it's the best bank but now it's the point of survival for me in a foreign land. I am skipping dinners to survive.
                    Please if somebody can give my message to axis bank, it would be great. Please don't give false hope.
                    It's like i will be dead if i don't get forex card in 5 days maximum.
                    Please help me out.
                    Sep 24, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 23, 2017
                    Axis Bank Customer Care's response
                    Hi Saurabh,

                    Sorry for the trouble. Please write to us at http://bit.ly/2obM4ab for us to assist you.

                    Regards,
                    Kalpesh
                    I was trying to login into my netbanking account using 16 digit card number and webpin which was provided along with the Kit. I entered the correct credentials and it gave me an error. After that card got blocked. Now I am not able to make any online transaction. Axis provides the worst service.
                    Axis Bank Customer Care's response, Feb 27, 2019
                    Verified Support
                    Hi, we are here to help! Please DM us your registered contact details and we will revert shortly. Regards, Team Axis Bank.
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                      R
                      Rehan Asad
                      from Gurgaon, Haryana
                      Aug 22, 2017
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                      Address: Gurgaon, Haryana

                      Hi bank,

                      Kindly look into the matter urgently as i was wrongly informed that my saving bank would be zero balance a/c however every month since opending of the /c some amount is getting deducted.

                      Please look into the same on urgent basis.

                      I had called several times through phone banking however no action has been taken.

                      If i don't get proper action then i would be forced to stop deposting emi of my running personal loan on the saving bank.

                      Rehan asad
                      [protected]
                      Saving a/c # [protected]
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        Mallikarjun J Iyyer
                        from Indore, Madhya Pradesh
                        Aug 22, 2017
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh, 452008

                        This is to bring to your notice the kind of burden that was levied by axis bank for issuing hard copy of a fy2016-17 a/c statement which was meant for filing my returns. The bank has levied a charge of rs.300 for issuing the statement and levied a gst of 18% (I. E. Rs.54 plus); making the total debit of rs.354 on my account. The bank claims the charges are due to non-home branch issuing the statement. Is this single page statement costing rs.354 for filing the return
                        A/c no. [protected]
                        Sep 23, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 23, 2017
                        Axis Bank Customer Care's response
                        Hi Mallikarjun,

                        Sorry for the trouble. Please write to us at http://bit.ly/2obM4ab for us to assist you.

                        Regards,
                        Kalpesh
                        Oct 21, 2017
                        Updated by Mallikarjun J Iyyer
                        the link doesnt work it is absolute fraud.
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                          balloo_aero
                          from Chennai, Tamil Nadu
                          Aug 22, 2017
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                          Address: Chennai, Tamil Nadu, 600037

                          I have credit card from axis bank, due to my financial problem. There is pendig amount due on this card. Which i myself notified and asked them to convert them to emi. They are not doing that and again and again im getting torturing calls from axis bank even to my work place. I cant able to work. I feel like killing myself. Im so much depressed. If im dead, the soul responsible for that will go to axis bank.
                          Axis Bank customer support has been notified about the posted complaint.
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                            Preeti Lahoti
                            from Bengaluru, Karnataka
                            Aug 22, 2017
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                            Address: Jalna, Maharashtra, 431203

                            We are having a current account in axis bank jalna by name of ambrish tractors...
                            We are asking for netbanking facility from last 1 year but the branch is not giving us net banking facility.
                            We have applied four to five times for netbanking.
                            In this competitive service area how can you be so slow to provide customer the facilities he has right of.
                            We hope to get a better and fast solution for this
                            Axis Bank customer support has been notified about the posted complaint.
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                              Dinesh2017
                              from Chennai, Tamil Nadu
                              Aug 22, 2017
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                              Address: Chennai, Tamil Nadu, 600117
                              Website: www.axisbank.com

                              Hi team,

                              I have shown an interest for credit card production plan before one week... Today i have received a axis bank credit card service... A girl explained about the plan and she said that it will activate with in one day... I said that, "i dont want to activate this service right now. If necessary, i will conduct"... But she is forcing that, u shown interest. So that u must activate.. She said, "amount will de debited from your card automatically". I said that, "its my own interest... How could u force me". Suddenly she kept the call... I didnt expect such kind of service from axis bank... Kindly take a proper action for this...
                              Axis Bank customer support has been notified about the posted complaint.
                              Sir ji my account in axis Bank Azamgarh .. 09/08/2017 I received in Bank 10000 money. So casior said your account is commission account .so Lic give 10. 20. Ki note aati hai to ham aap KO 2000 ki note kyu du. I said i this time sales manager hu. But bank casior not give 2000 note.
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                                Kaustav Sarkar
                                from Mumbai, Maharashtra
                                Aug 22, 2017
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                                Address: Nagpur, Maharashtra

                                Hello all,
                                Even similar thing happened with me.
                                I have few bucks to repay, and that also the interest part, as my principle amount was cleared.
                                In between i had to loose my job, so every thing fall together as far as the issue is with finance.
                                The recovery girl whom i was speaking with she started saying that "don't your father has kept enough money for you to spend on". I was shocked to hear so, how disgusting, it is.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  bagla21
                                  from Pune, Maharashtra
                                  Aug 22, 2017
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                                  Address: Nagpur, Maharashtra, 440 022

                                  Myself shobhana sharma, from nagpur, yesterday i went to your dindayal nagar atm centre, for withdrawal, after d procedures complete i didn't get mentioned amount of rs. 6000 from ur atm but i get a message from my indusind bank that rs. 6000 debited from ur account. So i it's possible, when your machine didn't withdrawal my cash amount than how can my amount from bank can be debited. So request your good self to take the same on priority n refund my amount to my bank. Please reply
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Already closed current a/c, but balance shows, rs -2500
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                                    Asiya hazari
                                    from Hyderabad, Telangana
                                    Aug 22, 2017
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                                    debit interest on credit card

                                    My name is asiya. I am using axis credit card since july 2017. Bank is charging interest on the whole of the amount after due date even if i pay partial due amount within the due date. Why should a customer pay the interest which already has been returned to the bank. This is happening in every statement though its been hardly a month. The bank is saying even if a penny of due amount is left to pay within the due date then the interest will...
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                                    Nita khairnar
                                    from Mumbai, Maharashtra
                                    Aug 21, 2017
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                                    Address: Thane, Maharashtra, 400705

                                    Dear sir,

                                    Ac no. [protected]
                                    Cc. No. [protected]

                                    Myself nita t khairnar having an salary account in your bank. My account has been marked lein on amount 13652rs due to outstanding payment of credit card of amt 3640.79 and my request is to deduct my outstanding amount from my lein account and request to unblock the remaining amount do that i can operate my account.

                                    Request to do the needful asap.

                                    Regards,

                                    Nita tanaji khairnar
                                    [protected]
                                    Axis Bank customer support has been notified about the posted complaint.
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