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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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Axis Bank reviews & complaints page 427

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J
jayaShri umudi
from Hyderabad, Telangana
Aug 27, 2017
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Address: 500047

Worst bank service ever. Even if the server is down, they won't leave a marquee tag stating there server is having a down time. When i enter my netbanking id it says "id not valid".

God knows what's wrong with their servers.

There is no toll free number. If we try to call customer care, that ivr itself eates 3/4yth of time. Even for that call rate we have to pay and be in queue to speak to these people.

No service nothing, everyone is busy making money in their own way.
Axis Bank customer support has been notified about the posted complaint.
Dear Sir/madam,

Today morning go to the kala nagar mumbai hdfc atm for take the cash.but cash not received.but amt 2000 deducted my acct..i attached text msg copy.so kindly do the needful.refund my cash asap..

Regards
D.r.Siva kumar
[protected]

My Acct no.[protected]
Axisbank
Sir my paytm account no is [protected]/from my account 3089amount has been transferred to a account no [protected] name manjunath.cn ifsc code UTIB0000194 TRANACTION NO WALLET TRANSACTION ID [protected]
IMPS REF NO[protected].please abort this transaction.plaease work as soon as possible
I have a account, [protected] in axis bank.the bank debited 118 rupees on[protected] and 245+50 on[protected].why the bank debited my account .what is the reason
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    D
    durgadassutradhar
    from Kandra, Jharkhand
    Aug 26, 2017
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    Address: Angul, Odisha, 759122

    Hello, one and half month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents on 3rd aug 2017 and that day i got my welcome kit. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. Also my june & july salary has come in my account. But i con't withdraw. His name is jaganath from angul, odisha branch, axis bank.
    My bank a/c no is *369860.
    Name-durgadas sutradhar.
    Kindly consider my issue and take some proper action.
    Thank you.

    Regards,
    Durgadas sutradhar
    Axis Bank customer support has been notified about the posted complaint.
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      Q
      Qadir Ahmad Ansari
      from Musafirkhana, Uttar Pradesh
      Aug 26, 2017
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      Address: Lucknow, Uttar Pradesh

      A cheque no 667727 rs7400/= for fee to lucknow public college sahara janki puram luknow was submitted to axis bank vibhuti khand branch lko dt03.07.2017. School officials told me dt31.07.17 that they have not recieved above cheque till now. We consulted to axis bank vibhuti khand brach they told me that they have sent it same day to axis bank patrkarpuram branch gomti nagar lko for further process. Many times by phone we requested, and we met also personally to axis bank gomti nagar patrkar puram branch to see into the matter and resolve. Today 26.08.17 we came to know that lpc sahara jankipuram lko has not yet recived above deposited cheque. So earliest possible resolve requested
      Axis Bank customer support has been notified about the posted complaint.
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        V
        vinod19920
        Aug 26, 2017
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        Address: Thane, Maharashtra, 421202

        Am vinod chaudhary.. Am working in abroad am paying my dues every months butt sum times not on time... Nw this time bez of salry has lated am. Able to pay on time buttt yes sure vil pay in a week i said to axis bank and the person who is visiting my home for collection but thy are still not listing and doing argument making noise at my society... House number [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          T
          The Yash
          from Mumbai, Maharashtra
          Aug 26, 2017
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          Address: Gondia, Maharashtra

          Hi! Myself yash madhwani, i have purchased a goqii watch from axis bank app and i have done my target of 70000 steps in a week. But from last 2 week i am not getting my reward points. So please credit my 500+ 500=1000 point! And in the month of july also my 500 points were missing! So please credit my reward points! And regarding this matter i have also discussed with your customer care executive. But my problem is not solved, and there is also a pending complaint which number is 33432996! Please help me!
          Axis Bank customer support has been notified about the posted complaint.
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            C
            chaparalaravi
            from Macherla, Andhra Pradesh
            Aug 26, 2017
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            Address: Guntur, Andhra Pradesh, 522265

            Sir,
            My savings ac no: [protected] from repalle branch, guntur dt, ap. My name is chaparala ravi babu, my contact no [protected].

            On march 01, 2017 — i have transfered an amount of 6000/- (Rs. Six thousand rupees) to a. P. Commercial tax dept through internet banking by ref no. Inb/[protected]/govt of ap commercial dept, and after that i was informed by commercial tax dept personel, that this amount was not remmitted to their account.
            Then i have given the reference no and other details to the dept., again after some days i came to know that this was not happened, and finally they informed to contact axis bank for further action.
            Now i request you to check this transaction and credit back to my account.
            Thanking you

            Yours sincerely,
            Ravi babu chaparala
            [protected],
            [protected]
            Axis Bank customer support has been notified about the posted complaint.
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              H
              hazooriya
              Aug 26, 2017
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              Address: Sangrur, Punjab, 148021
              Website: www.axisbank.com

              I have nre/nro account with ahmedgarh branch distt sangrur punjab in december 2015. My main purpose to open demat account & bank staff promised me once account opened same time demand account process will be start and it will take 3 weeks. Currently i am working in oman (Muscat), during 20 months i have visited many times and given required documents as required also same submitted documents again and again but till today demat account not opened. Very poor service by branch and even no response by customer care.
              Axis Bank customer support has been notified about the posted complaint.
              Aug 30, 2017
              Updated by hazooriya
              No feed back given by axis customer care till date
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                I
                irshad ali shaikh
                from Mumbai, Maharashtra
                Aug 26, 2017
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                Address: Mumbai City, Maharashtra, 400051
                Website: consumer complaints

                Hi team
                I am irshad ali shaikh, my date of birth is 28 of dec 1993, my credit card number is [protected]. I have this card from last 7 to 8 month but i never use. But now i want to use for my fees. So please arrange me your executive call so i can clear my doubt. So please do as soon as possible. Beacuse i am trying to reach you guys. But i cant.
                Regards
                Irshad ali shiakh
                Axis Bank customer support has been notified about the posted complaint.
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                  M
                  Manish Chandenia
                  Aug 26, 2017
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                  Address: Jaipur, Rajasthan, 302012

                  I have put my request to close my account in vaishali nager, jaipur, branch code‎: ‎000311.

                  I have given letter and my account detail to ruchi in mid of june, 2017 and she told me i will reactivate your account and you can deposit inr 530 then i will close your account., it is been 2 months now and my account yet not close. I live overseas and i have made more then 15 calls and spent a lot on call rate.

                  I have even written email to ruchi and operations manager too but no one is replying moreover i have made call to operations manager and he written down my overseas no. To call back but still not called.

                  I am very disappointed with axis bank service

                  Account no. [protected]
                  Manish chandenia
                  Axis Bank customer support has been notified about the posted complaint.
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                    P
                    prasadkunde
                    Aug 26, 2017
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                    Address: Thane, Maharashtra, 400607

                    I (Savita khaatavkar) am submitting the following few lines to your notice for your kind consideration.

                    I hold hdfc bank sb a/c no: [protected], branch - aundh - pune and an atm debit card for this account.

                    I operated the axis bank atm on 11th aug 2017 (At shop no6 bldg noa/2 kedar kavyadhara complex dhokali naka kolshet road thane west, mumbai, maharashtra 400607, india) for withdrawl of rs.4, 000/- amount. The transaction was declined but the amount of rs. 4, 000/- was deducted from my account with out receipt of cash.

                    Hence it is requested to kindly arrange to correct the above transaction and transfer the amount of rs.4, 000/- to my account.

                    Thanking you sir,
                    Yours faithfully,
                    Axis Bank customer support has been notified about the posted complaint.
                    Sep 05, 2017
                    Updated by prasadkunde
                    Still waiting for the resolution!!!
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                      S
                      Swaroopgam
                      from Bengaluru, Karnataka
                      Aug 25, 2017
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                      Hi,
                      4 weeks back i have taken axis bank account from one of the executive near my office in bangalore. The account i had taken don't have a home branch concept. My account has not been activated till now and it's already 4weeks gone. I came to know that it is in the process and in mumbai. Day by day it is delaying but the work has not being completed. Request you try to fix the problem as soon as possible.
                      G. Divya swaroop.
                      Acc no:[protected].
                      Axis Bank customer support has been notified about the posted complaint.
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                        J
                        Jaydip Ghose
                        from Mumbai, Maharashtra
                        Aug 25, 2017
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                        Address: 713216

                        My personal loan no - ppr[protected] and ecs date is 5 th every month, so please change this ecs date from 5 th every month to 10 th every month, this is due to we are getting the salary every month 10 th so pls change, otherwise i could not clear the loan amount every month.
                        Debit account: [protected]
                        My name: jaydip ghose
                        Mobile no.[protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          A
                          Aishik Das
                          from Kolkata, West Bengal
                          Aug 25, 2017
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                          Address: 700059

                          Respected officials,

                          My atm debit card with details (Master card) [protected] was not working properly and that has been reported in the axis bank baguiati branch they have replaced the card (Visa) [protected] for me on monday and promised that the card will get activated within 24 working hours now it's 4 days and it's still not activated. Please check it as a mail for that branch is also being made.

                          Thanking you

                          Aishik das

                          A/c ([protected])
                          Axis Bank customer support has been notified about the posted complaint.
                          My dear sir/mam why you are deducted the 475+85 rs consolidated charges .Every month i am adjusted but this month middle why you deducted that amount i want your imediat feedback .
                          Hello
                          Sir
                          I Mr furtengee Sherpa to get my bank statements it's already 3 months I haven't get my bank statements ...so I request u to kindly send me my statement for my axis Bank account ...to my email id : [protected]@gmail.com...thanking u sir ...
                          Respected sir

                          This is to inform you that my account lien problem Rs. 6247 so i request kindly sol out my problem,

                          Regards

                          Ashish saxena

                          A/C.[protected]

                          customer id[protected]

                          COMPLAIN NO.31608948
                          I dont want to Use this Credit card as You people are charging unnecessarily and without any usage you are charging me dues..
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                            M
                            mangalrahul
                            from Gurugram, Haryana
                            Aug 25, 2017
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                            Address: Rewari, Haryana

                            Dear sir i'm customer of axis bank since 2011.in 1st week of september 2016 bank block my credit card after this i'm communicating with bank customer care officers sevral time about the problam regarding to my credit card. But my problem not solved yet. Two times i visited to my home branch and manesar, haryana branch but till now i didn't get my credit card.

                            After all bank team forcefully detected 1161.19 rupees from my account on 28.04.2017. I again communicate with bank team they told me that - amount is detected for renewal of credit card. Sir my question is that when bank block my credit card and i'm not getting new card then why i should pay renewal fees?
                            * renewal fees is 250 rupees and bank debit my account with1161.19 rupees.
                            *is it late fees then what % of interest they are applying.
                            * before debiting my account no one of bank team contact me on by msg, mail, phone call, letter etc. Is there communication method in axis bank process?
                            *if they forcefully detected 1161.19 rupees from my account for renewal process then why not their team detected 250 rupees from my account for renewal process.

                            I get a mail from bank dated on 29 may 2017 that they approved the reversal and the same will be reflect in my next month card statment. But till now nothing happen. Now they are not reply my communications.
                            My service request number is 31417336 in axis bank.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Sivarani
                              from Tumkur, Karnataka
                              Aug 25, 2017
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                              Address: Bangalore, Karnataka, 560091
                              Website: Axisbank.com

                              Dear sir

                              Please find the attached copy of axis bank account statement and my sbi account statement.
                              Today morning i transferred rs.45009 the on my axis bank account to my sbi account no [protected]
                              In my axis bank account it's showing sucessfull transaction but in my sbi account i not received any amount.. (For your references i attached both bank screen shot statement for your verification).

                              Please kindly check and refund my amount to my axis bank or sbi account on urgent basis...

                              Thanks and regards
                              M. Sivaprakash
                              [protected]
                              [protected]
                              Axis Bank customer support has been notified about the posted complaint.
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                                S
                                sumit143143
                                from Ahmedabad, Gujarat
                                Aug 25, 2017
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                                Address: Pune, Maharashtra, 411041
                                Website: [email protected]

                                My name is sumit ohal. I applied online personal loan. I got called from personal loan officer, i give all necessary information after that they said me i'm eligible for it and said me that axis personal loan executive officer, 'll come to give proper informations and for collection of documents. He fixed appointment but no response at the time. After 2 dayz personal loan officer called me for documents collection. He said there is no need of address proof nor permanent address proof. I said him how is possible so he said he is a senior officer so he now all necessary information about loan. He was very indiscipline and there was guttka in his mouth even not able to speak properly.
                                So i not gave him documents it to risky.

                                Again i applied online for personal loan. Same process asked all necessary information after that took appointment for documents collection.
                                After 2 day i got call from another loan executive officer for documents collection. Next day he called me and said there is very less chance of approval rating.

                                He said me that my loan will not process because my company is non listed
                                Even we don't have account in axis so i have open saving account then i will get 100% approval rating in axis. This is reason that field loan executive officer said me.

                                Even my company is one of the reported company in pune. More than 800 employees are working in it. Many of my company employees have different loans..

                                Even my eligibility for personal loan is well matched.

                                Very unprofessional and non trained employees in axis bank personal loan dept. They only completing there personal login target that's it

                                So be careful there take people's documents and process your loan and it get decline after that it affect on your cibil score.
                                Please beware witj such non trained employees of axis bank.
                                Axis Bank customer support has been notified about the posted complaint.
                                Aug 26, 2017
                                Updated by sumit143143
                                [protected] call me.on this number
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                                  A
                                  from Kanpur, Uttar Pradesh
                                  Aug 25, 2017
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                                  Address: Lucknow, Uttar Pradesh, 226028
                                  Website: www.consumercomplaints.in

                                  I used my ATM card in axis bank account and I entered the amount of 20000 for transaction but a slip came on that slip transaction declined writen but after some time msg come to my phone that 20000rupees debited from my account my ATM is of Allahabad bank I used axis bank ATM Tiwari gunj lucknow I did my first attempt at 6.39pm and 2nd attempt at 6.40pm of Rs 10000 and 3rd attempt at 6.43 pm of also 10000rs. But on all attempts only transaction declined receipt came
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi sir i have submitted my all doc befor 1 month in axis bank bdb but no work
                                  mene mere sare doc ek mahine pahle bank me de diye the par abhi tak mera kuch bhi kam hua nahi or bank vale keh rahe he ki system khrab he esa keh rahe he to ap koi action le
                                  and axis bank bdb me...
                                  I am looking forward to close the cc however I am hard of getting the correct channel to do that. I need assistance to close the CC.
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                                    G
                                    Gurunarayan Nath
                                    from Kolkata, West Bengal
                                    Aug 24, 2017
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                                    Address: 712232

                                    On the way to make payment cesc bill by using axis bank debit card on 24.08.2017, a link failure occurred at final stage of payment process, consequently, axis bank debited my saving account no - [protected] by rs.1320/-, but payment to cesc remained unsuccessful as cesc did not generate any acknowledgement. Please arrange to refund the amount of rs.1320/- immediately to pay further.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Dear Sir/Madam,

                                    I paid all my EMI principle amount with tax on may 11th 2017 for closing, But still iam getting interest with service tax...etc.

                                    I raised below complaints for above request, without my notice they are closed. Kindly refund my all interest amount.

                                    32872747
                                    33133822
                                    33216108
                                    33361609
                                    Hi I am Anand from Shimoga Karnataka state I am Axis Bank customer when I visit the bank was closed in outdoor to Axis Bank Rajajinagar 3 30 pm I am asking you please close the cash counter don't close the bank on 3:30 P.M ok please
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                                      S
                                      Syed Zishaan Syed
                                      Aug 24, 2017
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                                      Address: Chennai, Tamil Nadu, 600023
                                      Website: AXIS BANK LOAN DEPARTMENT

                                      I am complaining here about the axis bank ####### as I have registered for LOAN at 2015 @start but after 8 months I had a problem with the interest rate which is 18.5% and I have started paying a part payment the amount which I have received from bank in 2.45000 but the first part payment I have done is 90000 and again 30000 and then interest 1.20000 and also 83000 but this ####### added as settled which made my score worst and I am really facing many issues I want this to be in closed but this ###### aren't ending up
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        M
                                        makg
                                        from Tral, Jammu and Kashmir
                                        Aug 24, 2017
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                                        Address: East Singhbhum, Jharkhand

                                        My name is Bikramjeet Singh. I'm holding an account in Axis Bank with account no.: [protected] IFS Code: UTIB0000012 and MICR Code: 83121102.
                                        2 months before (i.e: 16-June-2017) with all formalities I requested bank to close my saving account, also payed amount to clear all previous dues and submitted debit card and required document to bank. Then also my account was not closed and my gas subsidy was going on this account. When I contacted to Bank and request them to close my account they have put more maintenance charge on that and refused to close account. I have a SMS of our clearing all balance on 16th June 2017.

                                        Kindly solve my issue as soon as possible.

                                        My email id: [protected]@gmail.com
                                        Axis Bank customer support has been notified about the posted complaint.
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