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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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Axis Bank reviews & complaints page 431

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N
Naveenaxis
from Thanjavur, Tamil Nadu
Aug 14, 2017
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Address: Bangalore, Karnataka, 560018

Hi sir my name is Naveen, I am writing this email to bring to your notice about fraud calls I received from number [protected], asking for adhar and my credit card number and login pin credentials stating call from your Mumbai Head office. Kindly take necessary action against those people, who are misusing Axis bank brand image.

Regards,
Naveen KA
Axis Bank customer support has been notified about the posted complaint.
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    T
    Thimmanagowda
    from Bengaluru, Karnataka
    Aug 13, 2017
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    Address: Shimoga, Karnataka, 577427
    Website: E-commerce and pay u money gateway

    From
    Thimmanagowda K M
    Baluru village
    Shikaripura Tq
    Shimoga District
    Karnataka_577427
    Mob.[protected]
    E-mail. [protected]@gmail.com

    Dear Sir,

    Subject :- Complaint against online fraudlt by telicall and hacked my bank account

    In relation to the above subject I am Thimmanagowda K M I am employee of Muthoot finance Ltd. And I have salary savings accounts with axis bank branch vytilla, Cochi. Today morning 12.08.2017 one of the online fradult by do telicall he act as axis employee and he said me my debit card details like debit card number and all and also he asked some information about card and get Mobile sms OTP numbers unknowingly I said all the details but I didn't think they are fraudsters now my axis bank account number ([protected]) debited Rs.7799/- the transaction done for purchase from E- Ecommerce site and through Pay U money payment gateway at Gurgaon the transaction reference number is (ECOM PUR/PAYPAL U MONEY /GURGAON/120817/05:04) on 12.08.17 hence I request you for prevent this transaction before crediting to beneficiary seller account because min 48 hours it takes for crediting to their seller account. Hence I kindly requesting you for prevent this transaction immediately and save my money sir.
    I hope you will take legal action immediately regarding this

    I received calls from this mobile number. [protected]

    Yours faithfully,
    Thimmanagowda K M
    Karnataka
    Axis Bank customer support has been notified about the posted complaint.
    Aug 13, 2017
    Updated by Thimmanagowda
    It's (ECOM PUR/PAY U MONEY /GURGAON/120817/05:04) on 12.08.17 it's through pay u money gateway
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      Sheetal sonaniya
      from Korba, Chhattisgarh
      Aug 13, 2017
      Resolved
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      Resolved

      Address: Indore, Madhya Pradesh, 452010

      I had ordered a 7499rs mobile phone on flipcart on 28th june by my axis bank credit card and on 29th june i cancelled the order my order is on emi soo on my credit card bill details a emi rs 588 of above product but i cancelled it and i call customer care service to know about this amount deduction but they not give me proper answer they said its not refund by merchant and if happend then adjust in my bill but when my bill generated its also includ .its meant i have no product but i am paying amount too
      +1 photos
      Aug 13, 2017
      Complaint marked as Resolved 
      I call customer care of axis bank and they answered that i am not stop the emi of this product so i eligible for paying this emi no matter that i cancelled the product and refund complete but i paye this
      Axis Bank customer support has been notified about the posted complaint.
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        K
        Kiran Dutta
        from Arambagh, West Bengal
        Aug 13, 2017
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        Address: Birbhum, West Bengal, 731204
        Website: www.bolpurcollege.ac.in

        Respected sir,
        I am kiran dutta, my account no. And debit card details as follows:
        Account no.: [protected]
        Debit card: [protected]
        I tried to pay the admission fee for bolpur college through axis bank debit card on[protected] of rs. 1809 at 7.35pm.
        But due to network problem payment declined and amount deducted from my account. Bolpur college also denise the payment. Please refund my money
        Axis Bank customer support has been notified about the posted complaint.
        Hi sir
        Today 11 August 2017 around 6:50pm I withdrawn 4000 RS from Gurgaon sector 17 Axis bank ATM. And one of 500 Rs was defected.

        Tx details are
        AXS ATM SPCN7912.Txn#[protected]

        Help me to get my money back.

        refund for cancelled transaction - Comment #2818182 - Image #0
        refund for cancelled transaction - Comment #2818182 - Image #1
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          K
          KRSkvk
          from Tumkur, Karnataka
          Aug 13, 2017
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          Address: 560050

          On 12.08.2017 at 16.:36 twcw18562 i try to draw Rs.3000/- from AXIS BANK, 13TH MAIN ROAD, SRINAGAR, BANGALORE, KARNATAKA BRANCH ATM but it showed " TRANSACTION DECLINED 072 UNABLE TO PROCESS" But when later i took mini statement from the same ATM it is showing Rs.3000/- has
          been drawn I try to contact through help line displayed but no body took the phone and I am not able to complain about this transaction and there is no security guard to look after that ATM.

          Please advise us whom should I contact, to get my amount back

          my contact mail id " [protected]@yahoo.co"
          my phone no. [protected]
          +2 photos
          Axis Bank customer support has been notified about the posted complaint.
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            S
            Suresh Arunachalam
            from Chennai, Tamil Nadu
            Aug 13, 2017
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            Hi... This suresh i have tried to take 4000 from my account from state bank atm on 10/8/2017 around 18.35... Due to machinery problem amount dint come but same has been reduced from my account... Please check and refund the same on priority account no. [protected]. Kindly check and refund on priority... I was trying to book a complaint by call but call is not getting connected... Check and resolve issue on priority
            Axis Bank customer support has been notified about the posted complaint.
            Aug 13, 2017
            Updated by Suresh Arunachalam
            .
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              P
              Pavan Kumar Pathyapu
              from Hyderabad, Telangana
              Aug 13, 2017
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              Address: Hyderabad, Andhra Pradesh

              Please refund my joining fee reversal along with service tax. This is pavan kumar pathyapu holding credit card no. Xxxx xxxx xxxx 7181 and my mobile no is [protected].in statement you have stated that amt will be reversed to my account, but i did not get that amt in my account. Kindly contact me if need any information. I hope you will do the needful as soon as possible. Please try to reply at the earlist.
              Axis Bank customer support has been notified about the posted complaint.
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                S
                Smruti Rekha Mahapatra
                from Kharagpur, West Bengal
                Aug 12, 2017
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                Address: Khordha, Odisha

                My name is smruti rekha mahapatra. My axis bank account no is 14324448 in bhubaneswar satyanagar branch. Today at 8.03 due to machinery defect i could not able to draw rs 2500/- from a pnb atm.. But i got a message that my account has been debited with rs 2500/-. Hence take necessary steps and credit rs 2500/- in my favour. My registered number is [protected]..
                Axis Bank customer support has been notified about the posted complaint.
                Aug 12, 2017
                Updated by Smruti Rekha Mahapatra
                My name is Smruti Rekha Mahapatra.My Axis bank account no is 14324448 in Bhubaneswar Satyanagar Branch. Today at 8.03 due to machinery defect I could not able to draw Rs 2500/- from a PNB ATM ..but I got a message that My account has been debited with Rs 2500/-.Hence take necessary steps and credit Rs 2500/- in my favour .My registered number is [protected]..
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                  A
                  Amrit Singh 13
                  from Jalandhar, Punjab
                  Aug 12, 2017
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                  Address: Jalandhar, Punjab, 144041

                  Re: # 9089945 vistara infinite card

                  With reference to above subject, i want to state facts as under,

                  1. Axisbank credit card sales representative had made numerous calls to me to apply for axis bank credit card. He had collected all the required documents and satisfied himself by personally visiting our residence & office confirming addresses mentioned in documents submitted for application.
                  2. Provisional application number was not given to me. Neither was i informed about application process & decline policy.
                  3. On 12.08.2017 at 13.27 i received a sms from axisbank stating “ your credit card application for vistara infinite card with ref # 9089945 has been declined. We hope to serve you in future”. Above referred number is inferred from this sms.
                  4. I have burgundy a/c with axis bank and have good balance. I already have others bank credit card.
                  5. Bank have no rights to waste our time if they r not interested to providing customer value to your customer.

                  Plz give me good reason to declined my credit card application

                  I request you to do the needful and extend your cooperation for above mentioned points.

                  Regards.

                  Amritpal singh
                  Axis Bank customer support has been notified about the posted complaint.
                  Aug 24, 2017
                  Updated by Amrit Singh 13
                  Axis Bank Complaint Status Update [ID: 1661366] After 10 days No One resolve My complaint and on one contact me.
                  I have applied for Axis Bank Credit card and my application with reference number9079376 has also been approved and my credit card ending 9883 and pin also sent/dispatched through First flight courier on[protected] at 12-00 A.M as per the SMS received to my registered mobile.no.[protected]. Almost three days elapsed i did not receive any Credit card and also Pin to my mailing address. i.e. my residence. pl.cross check and kindly arrange to send the same to my Residential (Mailing address) address at the earliest.

                  with regards
                  GUGGILLA RAMESH
                  [protected]
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                    P
                    Pankaj Rohatgi
                    Aug 12, 2017
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                    Address: 110018

                    Hi,
                    M handling credit card with your bank with credit card no [protected] on name of pankaj rohatgi.

                    I am requesting at your credit card deptt regarding settlement of my card. But no one responding for same

                    And i am geeting 100 calls regarding payment n misbehaving badly with me

                    Request you to please check n settle my card n closed the same

                    Hope i receive the call regarding settlement n closure of card.

                    Regards

                    Pankaj rohatgi
                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      P
                      Pankaj Rohatgi
                      Aug 12, 2017
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                      Hi
                      I am holding a credit card of axis. Now i want to settle the card and no body's is giving me the solution. I want to settle this card without paying any chareges and also want amount to be converted to emi. I am being harassed by the telecalling team mentally. Please find the card details of mine.
                      Card no:-[protected]
                      Pleáse arrange a call for settlement of the card.
                      Axis Bank customer support has been notified about the posted complaint.
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                        G
                        Gunti Lakshmana Rao
                        from Burla, Odisha
                        Aug 12, 2017
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                        Address: Rayagada, Odisha, 765001

                        Sir/Madam,
                        I have applied for an Educational Loan and approved for Rs.580000 from Axis Bank, RGDA.
                        Axis Bank disbursed an amount of Rs.200000 (Rupees Two Lakh) towards my son's Educational Loan 1st instalment on[protected]. We did not get the statement of account for the disbursed amount. The Vignana Jyoti Institute of Management, Hyderabad is asking us daily to submit details of Rs.200000 which was disbursed by the Axis Bank. Due to non-receipt of details of account, the institute authorities kept under defaulter in their list for non-receipt of 1st instalment of Rs.200000.

                        Please rectify our problem for which I am furnishinh the loan details.

                        Name of the student: GUNTI JAYANT
                        Father Name: GUNTI LAKSHMANA RAO
                        EDN. LOAN APPROVED FOR RS.580000/-
                        EDN. LOAN A/C.NO.ELR[protected].
                        FIRST INSTALMENT DISBURSED ON[protected] RS.200000./-
                        PARENT'S MOBILE NO.[protected].
                        EMAIL: [protected]@gmail.com

                        We are awaiting for your early reply.

                        With regards,

                        G.L.Rao
                        Axis Bank customer support has been notified about the posted complaint.
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                          D
                          Darshita Dip Modi
                          from Mumbai, Maharashtra
                          Aug 11, 2017
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                          I am ex employee of axis bank. After my resignation i have close my account in axis bank at that i have also given the request for cancellation of axis bank credit card. My account has been closed but still axis bank giving me a statement and charges of credit card. I never use that card and also cancel that card. Then why you are sending me mesages of dues. Please process
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            Abneendra Rajput
                            from Sitapur, Uttar Pradesh
                            Aug 11, 2017
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                            Address: Agra, Uttar Pradesh, 2050001
                            Website: [email protected]

                            Hello, one month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. If i ask them the reason, they are just ignoring me. Branch, axis bank, bhawan talkies agra up
                            My bank a/c no is [protected].
                            Name-abneendra kumar. Kindly consider my issue and take some proper action.
                            Thank you.
                            Regards,
                            Abneendra kumar
                            Wellcon animal health
                            Agra
                            Mob-[protected]
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              Abhishek (tony)
                              from Indore, Madhya Pradesh
                              Aug 11, 2017
                              Resolved
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                              Resolved

                              I have a credit card which has yatra vouchers but i don’t know how to use
                              This. So on 7th jul 2017 i called on call center asking that, i have yatra
                              Vouchers on my credit card i am going to book my flight tickets on yatra.com

                              Will i get the cash back? I double confirmed the same thing in same call,
                              That lady told me that sir you will get cash back book your tickets. I did
                              The same.

                              Now axis bank officers are explaining me that i will not get cashback i have yatra vouchers and need to use these codes to do booking and there is no cashback. But this process should be explained me when i called on 7th july before bookings, no one explained me this process before booking.

                              Reference number of complaint is 32759287, 32762648 and n[protected] after this they were telling me to give me 5000 reward points because of their mistake. Now there is no actions from their site.
                              Please do the need full.
                              Oct 21, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 01, 2017
                              Axis Bank Customer Care's response
                              Hi,

                              Our team have responded to your concern vide service request number: 33027146 . Please reply us on same email for us to assist you further in this regard.

                              Regards,
                              Axis Bank
                              Need someone to call me immediately
                              Plz cancel my credit card request
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                                M
                                maheshmehta
                                from Ahiri, Maharashtra
                                Aug 11, 2017
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                                Address: Surat, Gujarat, 395005
                                Website: [email protected]

                                I am really disappointed with the axis bank debit card facility charges at fuel station by tip/scg. Visa. Pos amount. During on line days you people suppose to force us to make payment by case by taking this type of charges
                                My account no.[protected] and it is salary account.
                                Do need full other vise we has forcefully not to use debit card for this type of trangection
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  Satyajeet Khuntia
                                  from Kolkata, West Bengal
                                  Aug 11, 2017
                                  Aug 26, 2023
                                  This thread was updated on Aug 26, 2023
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                                  deactivate one assist and refund money

                                  Address: Puri, Odisha, 752001

                                  I received a call from axis bank today. They told me this is for. Card protection.. With out my permission they took my 1899rs from my debit card.. And i call to axis bank they told me this is anathor service.. So we cant help u.

                                  I just want to deactivate this service and refund the money.. Otherwise. I will also no more as axis bank customer.. Thanks.....
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                                  C
                                  chat2amit
                                  from Gurgaon, Haryana
                                  Aug 11, 2017
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                                  Address: Gurgaon, Haryana, 122001

                                  This si a 4 months unresolved issue against axis bank - unresolved by senior managers - unresolved by nodal and pno office axis bank;

                                  I have also emailed axis bank management including shikha sharma md axis bank;

                                  (This bog in short says that axis bank is a fundamentally wrong and a cheat bank)

                                  We will advise all our friends and families to be very very careful on axis bank wrong commitments, wrong calculations and frauds in your bank and loan accounts and credit cards)

                                  To make you aware and indian national aware i have written more than 1000 blogs alla cross international and national website against axis bank. And making innocent customers aware fo axis bank frauds;

                                  But axis bank management including shikha are all sleeping;

                                  From rac gurgaon officers (Anil kumar, his senior prashant makker, nodal office to pno office, axis bank regional managers, to axis management leaders (Pno, nodal officer, prashant makker, shikha. [protected]@axisbank.com, [protected]@axisbank.com, rajesh. [protected]@axisbank.com, rajiv. [protected]@axisbank.com, prashant makker

                                  ) are all sleeping) or in short they most likely want axis bank to cheat customers and allow axis bank to earn from customers by cheating them,.

                                  Complaint is also posted to consumer forums, twitter and facebook as axis bank officials are not responding for justice and resolution;

                                  Subject:serious miscalculations in axis bank loan calculations (Axis bank loan ac phr[protected]

                                  I have called up the senior managers of axis bank (Prashanth makker and anil kumar from rac gurgaon) axis bank and found serious miscalculations and blunders in axis bank loan calculations for our loan (I want urgent call back and resolution of the issues)

                                  The service issues and miscalculations are so grave that axis bank can be called a cheat;

                                  I want to clarify my calculations and close my loan asap;

                                  I have eben emailing axis bank since 3 months and my issues are open so i have to approach banking ombudsman and rbi on m, y loan account: axis bank loan ac phr[protected]

                                  Complaint by amit ([protected])
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Dear Sir,

                                  As i have done online transaction for the booking of ticket in bus but the amount for the transaction is deducted from by account thrice while the ticket is not confirm and that i had done on sunday i.e 7-8-17.

                                  contact number-[protected]
                                  email [protected]@gmail.com
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                                    A
                                    Arvindy
                                    from Gurgaon, Haryana
                                    Aug 10, 2017
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                                    Address: Faizabad, Uttar Pradesh, 224209

                                    Dear sir,
                                    I want to transfer at my father account no. [protected] bank of Baroda pandesra Gujarat but by mistake one digit fund has been transferred at a/c no. [protected] bank of Baroda pandesra Gujarat when I check with manager regarding the said account no. Which is still deactivate and fund is stuck in between my acount and said acount so it's my humble request please arrange to reverse the same.
                                    Please sort out the issue asap

                                    Regards Arvind yadav
                                    A/C no.[protected]
                                    Branch Raipur mod haridwar
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Sir, i give my voter id card and pan card xerox two times before 20 day but your axis bank agent still not activate my account i have my salary on that account but all that money are worthless. I just hate this bank and i suggest to all my friends and relatives to dont go your bank till the end of their life
                                    Thank u
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                                      G
                                      Gokulnds
                                      from Chennai, Tamil Nadu
                                      Aug 10, 2017
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                                      Address: Chennai, Tamil Nadu, 600096

                                      Hi Team,

                                      My account number : [protected].

                                      Cardholder Name :- Mr GOKULAKANNAN N
                                      Card Number :- ************6139

                                      i sent to hospital on last Saturday and paid rupees 4080 on 05/08/2017.

                                      And again today it automatically debited 4080 on my account 04.30 PM.

                                      Also i discussed with the customer care and he is saying it server issues.

                                      could you please help me and refund my amount to my account.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dear Sir,

                                      As i have done online transaction for the booking of ticket in bus but the amount for the transaction is deducted from by account thrice while the ticket is not confirm and that i had done on sunday i.e 7-8-17.

                                      contact number-[protected]
                                      email [protected]@gmail.com

                                      automatically amount deducted from my account - Comment #2816071 - Image #0
                                      automatically amount deducted from my account - Comment #2816071 - Image #1
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