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Axis Bank Complaints & Reviews

2.6
Updated: May 25, 2026
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Axis Bank reviews & complaints page 431

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U
Upendar Goud Arra Uppi
from Hyderabad, Telangana
Aug 16, 2017
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Address: Hyderabad, Andhra Pradesh, 500042

I had paid act broadband bill of 419.60. My account was debited the amount but the act customer is saying that they didn't received the money. And also i had done this on 15 my axis transaction shows on 16 totally u r service shows how the way u r. Because of this transaction. Issues are raised in the family # off to u r serivce. And today i paid the same bill of 419.60. How can it be possible if earlier transaction had took place.
Axis Bank customer support has been notified about the posted complaint.
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    C
    chat2amit
    from Gurgaon, Haryana
    Aug 16, 2017
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    Address: Gurgaon, Haryana, 122017
    Website: AXISBANK.COM

    We wanted to close our loan account after repeated miscalculations by axis bank on our loan account;

    We made prepayment to axis bank and despite the same, axis bank deducted extra emi on 10th august resulting in excess payment made by us to axis bank;

    Despite us making an overpayment on our loan account no:phr[protected],

    - axis bank has not reversed us back our extra money around 800/- rupees:

    - closure letter on loan and bank account;

    - our security cheques and documents provided while taking loan.

    Axis bank is harassing and cheating us so we request banking ombudsamn to help us;

    We had repeatedly called up rac gurgaon managers (Prashant makker, anil kumar)

    After follwoing upo for 20-30 days, w e approached nodal offices axis bank (Pno, nodal officer) sinec april 2017 till augsut 2017;

    After nodal offices of axis bank did not help us

    We wrote requests and pleaded axis manageemnt (Shikha. [protected]@axisbank.com, rajesh. [protected]@axisbank.com, rajiv. [protected]@axisbank.com, som. [protected]@axisbank.com, samir. [protected]@axisbank.com, rohit. [protected]@axisbank.com, rajiv. [protected]@axisbank.com, rakesh. [protected]@axisbank.com, rakesh. [protected]@axisbank.com)

    So you may see these prestigious people of axis bank:

    You may see them on television or on newspapers but these people have taken no action or given em any help against cheating and fraud done by axis bank...
    So this poor character of axis bank si coming from poor character of their leaders and so axis bank si behaving like a cheat;

    Shikha sharma - ceo, md axis bank,

    Rakesh makhija, director axis bank

    Rajesh dahiya, executive director, corporate centre, rajesh. [protected]@axisbank.com,

    Sanjay misra (Director, sanjay. [protected]@axisbank.com)

    Rajiv anand (Executive director, rajiv. [protected]@axisbank.com)

    But we did not got any help.

    We found axis bank character less and in ethical and cheat bank,

    Because the leaders of axis bank named above are characterless and unhelpful and in ethical)

    They do not want to help and allow axis bank to cheat and consistently cheat customers;

    Mobile: [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      P
      Puneet Dasour
      from Delhi, Delhi
      Aug 16, 2017
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      Address: Gurgaon, Haryana, 122001

      Hey,

      I would like to say that i have ordered a benetton watch worth rupees 510 rupees through i redeem link which was sent me by axis bank through message, but i have not received that order yet.

      Additionally, i haven't any link or phone number to contact you, else if i contact on your number given on screen it seems "not responding or switched off"

      I requeste you to please look into the matter and contact me as soon as possible and tell me about the delivery date

      Further more i suggest you to please improve your services, if you are giving any offers to your customers then give them adequate services afterwards.

      Regards,
      Puneet dasour.
      Axis Bank customer support has been notified about the posted complaint.
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        S
        Sheena Bansal
        from Delhi, Delhi
        Aug 16, 2017
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        Address: Ludhiana, Punjab, 141008

        Please note i've tried to order products from purplle website on 9th august 2017 and while making payment, transaction has been failed, although amount of rs 998/- has been debited from my axis bank account. I requested purplle customer care to look into this matter, but they replied, "it is not their problem, the transaction has been declined by bank, so money will be reversed in my account in 48-96 hours."
        I'm still waiting for the money and helpless.
        Axis Bank customer support has been notified about the posted complaint.
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          D
          Devilnuts3
          from Delhi, Delhi
          Aug 16, 2017
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          Address: 110077

          Dear sir/mam
          This is regarding the payment which i made on 29th july 2017.
          There was a loan going on my credit card which i wanted to preclose.
          So i called and one of the executive told me the total amount for preclosure the loan amount. I also enquired regarding the transaction amount which was remaining on my card and asked her about the total amount which was outstanding on my card including the loan amount plus preclosure amount and all the shopping amount which i had done till dated 29 th july.
          She gave me the total amount and i confirmed with her a no. Of times like if i make the total payment there wouldn't be any amount left on me to pay.
          She assured me the same thing telling the total amount to be paid and also confirmed that if i don't make any transactions in future using credit card i don't have to pay any amount and everything on remaining amount will be zero.
          But i got the statement of august stating that rs 1907 is due for payment.
          I don't understand that if everything outstanding was zero till date 29th july 2017 after the payment, from where this amount has been generated.
          She confirmed me no. Of times that everything outstanding is now zero after i made the payment and after making the payment i haven't done any transaction using my card after 29th july.
          Why this amount i have to pay when everything was assured to be zero outstanding.

          Regards

          Nutan verma
          Mo. +91-[protected]
          Axis Bank customer support has been notified about the posted complaint.
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            F
            fdsouza
            from Bengaluru, Karnataka
            Aug 15, 2017
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            Hi team

            On aug 12, i have recharged my jio datacard using online axis bank account, the transaction is completed, but reliance says transaction was declined by axis bank.
            Can you please check and confirm, please find the details below.

            Acc no: [protected]
            Amount : 399 rs

            Transaction details:

            [protected]
            Inb/[protected]/reliance jio infocom (Billdesk)/rena
            Axis Bank customer support has been notified about the posted complaint.
            Sir I am a customer under nayagarh, odisha branch.sunday I had withdrawn 8300 rupees.But cash was not come out. But the ministatement after showing that already 8300rupees withdrawn. But I am not getting my money return. So kindly consider my problem. For any document u required pls kidly contact my no [protected].
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              S
              suyog bhaskarwar
              from Morjim, Goa
              Aug 15, 2017
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              Address: 440030

              Hi,
              Myself Mr. Suyog Bhaskarwar requesting you to release my disputed payment.

              Amount of rs 12000/ has been deducted in my account for online shopping through pay tm on 26.05.17. There was four transaction done of rs 3000/ each.
              Due to some reason shopping not completed and payment was disputed.

              The same amount returned by paytm on 22.06.17 . amount reflected in my account statement and SMS received to me but not reflected in my actual balance . You are requested to close the lean on amount and credited in my actual balance at the earliest.

              Regards,

              Suyog Bhaskarwar
              [protected]
              Axis Bank customer support has been notified about the posted complaint.
              I have made imps transaction on 4th august 2017 for the amount rs.1000 from my axis account to indian account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
              I contacted axis bank customer care, but no use
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                I
                ibbu kevin
                Aug 15, 2017
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                Address: 600082
                Website: [email protected]

                I am not done this transaction but it will be doing other person i don't know who's that person so pls protect my bank cards and account numbers . He will be doing daily so i get this message for my mail

                Dear Customer, transaction on Axis Bank Card 2645 has been declined due to insufficient funds in your account. SMS to to know your balance

                Please contact the Bank if you have not done this transaction.

                Assuring you of our best services,
                Axis Bank

                Now dial below numbers from your registered Mobile Number to access Banking services:
                (a). To know your Account Balance Dial[protected]
                (b). To know your Account's last three transaction details Dial[protected]

                so please help me

                Thanks & Best Regards
                Y.M.Ibrahim Basha
                Axis Bank customer support has been notified about the posted complaint.
                The bank has now very large number of accounts provided to customers. Area is very low and congested. Que is going upto 2 to 3 hours. Also there is no facilities for customers e.g. sitting banches, fans, AC, tables. There is only one counter for customers. CDM and ATM not working.
                AC facilities only working for branch managers.
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                  N
                  neel gandhi
                  from Coimbatore, Tamil Nadu
                  Aug 17, 2017
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                  Address: Ahmedabad, Gujarat, 382480

                  Dear Sir,

                  I have applied with subject matter but still now I have not received susidery amount in my loan account and bank give replied to me that amount will be credited on 31st July 2017 by National Housing Bank and National Housing Bank already given approval for susidery .

                  How I will know susidery amount give NHB to Axis Bank.

                  Please resolve the query.

                  Regards,
                  Neel Gandhi
                  [protected]
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Sunny Estates
                    from Nashik, Maharashtra
                    Aug 14, 2017
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                    Address: Nashik, Maharashtra, 422006

                    Don't dare open a current account with Axis Bank. 100% Cheaters. Shall deduct an x amount every month on one pretext or another. Try asking them and suddenly you realise that you have signed the account opening form with so many hidden charges and conditions that it is almost impossible to fulfil all of them. Worst, the Branch Executive Lies to you. I had gone to close my account but He assured that no further charges shall be deducted. Again this month 1000 has been deducted and it is not for Any non maintained balance, it is Consolidated Account charges for Mobile banking, debit card annual fees and statement charges. CHORS, LIARS, ROBBERS, LOOTERS...You can add any further adjectives and that they are. Shame! !!
                    Axis Bank customer support has been notified about the posted complaint.
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                      S
                      Sourab M
                      from Bengaluru, Karnataka
                      Aug 14, 2017
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                      Address: Hassan, Karnataka, 573201

                      Axis Bank — Deactivate one assist and refund the money

                      Sourab m on august 14, 2017
                      Submit a Complaint
                      I have received a call from Axis Bank yesterday. I just don't want the subscription and please cancel my subscription for my Axis debit Card ending with 9494. It has been noticed that the money already been charged @1799 for the same.
                      Hence, cancel the subscription and refund the same into my account. My relationship no. is 2529897. I am waiting for confirmation of delation of this service and also refund the money @1799.
                      Axis Bank customer support has been notified about the posted complaint.
                      Aug 15, 2017
                      Updated by Sourab M
                      I got only the call from company, but they dint ensure me to refund the money back.
                      Dear Customer,

                      Greetings from OneAssist...!

                      We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2257493 & the refund will get processed in 7 working days.

                      Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

                      Regards

                      Sagar

                      (Team OneAssist)
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                        T
                        tariang
                        from Sambalpur, Odisha
                        Aug 14, 2017
                        Resolved
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                        Resolved

                        Address: Cachar, Assam, 788026

                        I'm BIKASH​, Wednesday 9Aug2017 visited AXis Bank ATM with SBI debit card to withdraw money rs1000.when withdraw money from axis Bank ATM unfortunately Axis Bank ATM switch off automatically before collect the money.after a few seconds one message come Money withdraw from my account but I couldn't collect my money.i asked the security guard about mentioned above. He reply after 24hour my money will be back.4day is going on but I'm not get my money.
                        Plz follow the transaction below
                        Rs 1000 withdrawn from A/c xxxx 9329 on 090817 at AXS ATM CPCN2711.Txn#[protected] at4:12pm
                        Oct 26, 2017
                        Complaint marked as Resolved 
                        No email No phone from axis bank Problem not resolve
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 24, 2017
                        Axis Bank Customer Care's response
                        Hi,

                        Thanks for bringing this to our notice. We'll look into it on priority.

                        Regards,
                        Axis Bank
                        Oct 07, 2017
                        Updated by tariang
                        My money not refund.axis bank is the bad bank in the world.if my money not refund in 1week. I recommended to friend and other people dont be open axis bank a/c and dont be use axis bank ATM
                        Dear sir/madam I am g taraka Ramu in Vijayawada sir July 20th Ian account opening so till August 10th account not activation I ask to bank one of employee not responding pls immediately account activation, , My mobile number [protected]
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                          Tahera shaikh
                          from Mumbai, Maharashtra
                          Aug 14, 2017
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                          Address: Mumbai City, Maharashtra, 400612

                          Hi, my company has a tie up with you guyz so opened up a salary account but as everyone knows salary account get open with 0 balance but I was charged 575/- rupees because axis bank executive has given me a premium debit card, he told me that it happened bimistake but no need to worry you will get so many benefit in this card but if you do not want I can apply for refund, I said okay I want my refund
                          But that refund never came

                          Now, I applied for Axis credit card that guy told me there won't be any issue and you will get the credit card within one week
                          Today I received a text SMS that my application is declined. I asked reason to that guy but he is not sharing the reason with me

                          I want a credit card

                          Axis bank services are pathetic
                          Axis Bank customer support has been notified about the posted complaint.
                          May card no.[protected]
                          pls.Noc may email
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                            S
                            shivkrupamulti
                            from Pune, Maharashtra
                            Aug 14, 2017
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                            Address: 411062
                            Website: www.shivkrupahospitals.com

                            Dear sir,

                            Our shivkrupa hospital the axis bankdebit card swiping machine is not working for the last four months. We are already give 2 times complaints through phone but till now there is no response.

                            So you take the complaint and do the needful as early as possible.

                            Shivkrupa multispeciality hospital
                            At post:-chikhali. Dehu alandi road, near bus stand
                            Tal:-haweli, dist :-pune pin 411062
                            Mob no:-[protected], [protected]
                            Axis Bank customer support has been notified about the posted complaint.
                            I'm at Mehsana branch. I'm here to pay my fees but the miss who collects is absent at this time(1:21pm).
                            My debit card debited 15000 rupees I. Indonesia but how is it possible now I am living in India and I never go there. There are done 3 transactions 2492, 2492, 9970 on 7 Aug 2017. So reply me as soon as possible
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                              Udai Nath Singh
                              from Jalalpur, Gujarat
                              Aug 14, 2017
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                              Address: Rajkot, Gujarat, 360005

                              I have recharged my tata sky dth services for id ([protected]) on 13/8/17 at 13:00 o clock. Amount rs. 460/- debited from my a/c at once but it was not credited to tata sky on 14/8/17 till 14:45 o' clock. So i am unable to watch channels. So neither i 'm getting interest from bakk for my amount nor availing dth services. So please help me urgently.
                              Pushpa singh /u n singh
                              A/c [protected]
                              Rajkot
                              14/08/17
                              Axis Bank customer support has been notified about the posted complaint.
                              Aug 14, 2017
                              Updated by Udai Nath Singh
                              Axis Bank — axis mobile banking

                              1 Review
                              Ud Udai Nath Singh on Aug 14, 2017
                              Mark as Resolved

                              I have recharged my Tata sky DTH services for ID ( [protected] ) on 13/8/17 at 13:00 O clock . Amount RS. 460/- debited from my a/c at once but it was not credited to TATA SKY on 14/8/17 till 14:45 O' clock . So I am unable to watch channels. So neither I 'M getting interest from bakk for my amount nor availing DTH services. So please help me urgently.
                              Pushpa Singh /U N Singh
                              A/C [protected]
                              Rajkot
                              14/08/17
                              Without any information and without OTP generation amount has been deducted from my credit card in the name of IBIBO WEB PVT LTD Rs420 on 15th July, and this is not the first time, previously also debited so many times in the name of one97 communication, so please refund my amont and cancel this card.
                              My card number is [protected]
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                                Naveenaxis
                                from Thanjavur, Tamil Nadu
                                Aug 14, 2017
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                                Address: Bangalore, Karnataka, 560018

                                Hi sir my name is Naveen, I am writing this email to bring to your notice about fraud calls I received from number [protected], asking for adhar and my credit card number and login pin credentials stating call from your Mumbai Head office. Kindly take necessary action against those people, who are misusing Axis bank brand image.

                                Regards,
                                Naveen KA
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Thimmanagowda
                                  from Bengaluru, Karnataka
                                  Aug 13, 2017
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                                  Address: Shimoga, Karnataka, 577427
                                  Website: E-commerce and pay u money gateway

                                  From
                                  Thimmanagowda K M
                                  Baluru village
                                  Shikaripura Tq
                                  Shimoga District
                                  Karnataka_577427
                                  Mob.[protected]
                                  E-mail. [protected]@gmail.com

                                  Dear Sir,

                                  Subject :- Complaint against online fraudlt by telicall and hacked my bank account

                                  In relation to the above subject I am Thimmanagowda K M I am employee of Muthoot finance Ltd. And I have salary savings accounts with axis bank branch vytilla, Cochi. Today morning 12.08.2017 one of the online fradult by do telicall he act as axis employee and he said me my debit card details like debit card number and all and also he asked some information about card and get Mobile sms OTP numbers unknowingly I said all the details but I didn't think they are fraudsters now my axis bank account number ([protected]) debited Rs.7799/- the transaction done for purchase from E- Ecommerce site and through Pay U money payment gateway at Gurgaon the transaction reference number is (ECOM PUR/PAYPAL U MONEY /GURGAON/120817/05:04) on 12.08.17 hence I request you for prevent this transaction before crediting to beneficiary seller account because min 48 hours it takes for crediting to their seller account. Hence I kindly requesting you for prevent this transaction immediately and save my money sir.
                                  I hope you will take legal action immediately regarding this

                                  I received calls from this mobile number. [protected]

                                  Yours faithfully,
                                  Thimmanagowda K M
                                  Karnataka
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Aug 13, 2017
                                  Updated by Thimmanagowda
                                  It's (ECOM PUR/PAY U MONEY /GURGAON/120817/05:04) on 12.08.17 it's through pay u money gateway
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                                    Sheetal sonaniya
                                    from Korba, Chhattisgarh
                                    Aug 13, 2017
                                    Resolved
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                                    Resolved

                                    Address: Indore, Madhya Pradesh, 452010

                                    I had ordered a 7499rs mobile phone on flipcart on 28th june by my axis bank credit card and on 29th june i cancelled the order my order is on emi soo on my credit card bill details a emi rs 588 of above product but i cancelled it and i call customer care service to know about this amount deduction but they not give me proper answer they said its not refund by merchant and if happend then adjust in my bill but when my bill generated its also includ .its meant i have no product but i am paying amount too
                                    Aug 13, 2017
                                    Complaint marked as Resolved 
                                    I call customer care of axis bank and they answered that i am not stop the emi of this product so i eligible for paying this emi no matter that i cancelled the product and refund complete but i paye this
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Kiran Dutta
                                      from Arambagh, West Bengal
                                      Aug 13, 2017
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                                      Address: Birbhum, West Bengal, 731204
                                      Website: www.bolpurcollege.ac.in

                                      Respected sir,
                                      I am kiran dutta, my account no. And debit card details as follows:
                                      Account no.: [protected]
                                      Debit card: [protected]
                                      I tried to pay the admission fee for bolpur college through axis bank debit card on[protected] of rs. 1809 at 7.35pm.
                                      But due to network problem payment declined and amount deducted from my account. Bolpur college also denise the payment. Please refund my money
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Hi sir
                                      Today 11 August 2017 around 6:50pm I withdrawn 4000 RS from Gurgaon sector 17 Axis bank ATM. And one of 500 Rs was defected.

                                      Tx details are
                                      AXS ATM SPCN7912.Txn#[protected]

                                      Help me to get my money back.
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                                        KRSkvk
                                        from Tumkur, Karnataka
                                        Aug 13, 2017
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                                        Address: 560050

                                        On 12.08.2017 at 16.:36 twcw18562 i try to draw Rs.3000/- from AXIS BANK, 13TH MAIN ROAD, SRINAGAR, BANGALORE, KARNATAKA BRANCH ATM but it showed " TRANSACTION DECLINED 072 UNABLE TO PROCESS" But when later i took mini statement from the same ATM it is showing Rs.3000/- has
                                        been drawn I try to contact through help line displayed but no body took the phone and I am not able to complain about this transaction and there is no security guard to look after that ATM.

                                        Please advise us whom should I contact, to get my amount back

                                        my contact mail id " [protected]@yahoo.co"
                                        my phone no. [protected]
                                        Axis Bank customer support has been notified about the posted complaint.
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