Aug 02, 2017
Updated by chat2amit Complaint/ grievance: axis bank home loan agreement no: phr[protected]customer id[protected]
issues reported to axis bank in april 20th, escalated to nodal office on 30th april, and then to pno axis bank;
issue not resolved since april 20th so escalating to banking ombudsman as it is already 30 days with no resolution from axis bank;
complaint no 1)
loan disbursement date for balance transfer wrong mentioned as 12th april instead of 18th april; as per statement from idbi bank whose loan was paid as balance transfer by axis bank; idbi bank had received payment on 18th april and not 12th april; so axis bank cheated by 7 days; i want reversal of 7 days of interest charges by axis bank; when i inquired i came to know that since axis abnk lawyer was on leave the payment to idbi was delayed despite the cheque was ready by axis bank on 12th april;
complaint no 2) wrong promise by axis salesman and opening axis bank account without our consent and with wrong commitments:
axis bank opened a bank account in axis bank using my loan docs credentials and making me sign the account opening docs kept in between my loan application papers where i was asked to sign;
on cross checking i was told by sales man axis bank that the axis bank account is lifetime free account with loan account with axis; but that was lie and not axis bank nt cooperating to close our axis bank account without charges;
complaint no 3) loan’s emi debit date mentioned as 10th day of month in ur loan account despite signing that request as to be debited on 5th of every month without our consent;
complaint no 4) 3 lakh rupees prepayment deposited in axis bank and deposit slip scan shared with axis bank with mail to change the tenure of loan as soon as possible; but despite reminders til 18 th may 2017, i have not received updated amortization statement and loan statement with adjustment of interest after payment of 3 lakhs in axis bank in my loan account on 12th may 2017; axis bank is cheating em by charging interest on my due despite prepayment;
complaint no 5) after all above proofs of cheating; when i called axis bank nodal officer an officer assisting axis bank in cheating customers and sustaining on income got from cheating customers; the axis bank officer spoke rudely and abusively when i called axis rank rightly as a cheat bank;
conclusion: axis bank is a cheat bank; axis bank staff and officers give pathetic services and are arrogant and rude; management si sleeping and they do not want to improve and take action on their complaints; nodal officer are slow and useless;
axis bank nodal officer,
regarding home loan no: phr[protected],
we find axis services poor and find axis bank a cheat and inethical bank
so we will like to foreclose our home loan.
Please ask someone from axis bank to tell us foreclosure process /amount and date and collect cheque from us;
we will continue to warn our friends and families against miscalculations and cheating by axis bank,
complaint no 3)
part payment fo 2, 47, 000 was credited to axis bank on 28th july but benefit was given to me on 1st august; is open case of cheating and fraud by axis bank;
i swear by god that i will never take loan from cheat bank axis bank as you not only cheat but cheat openly and shamelessly.
Your rac mangers are unable to give any expostulations and therefore do not respond on email or on calls;
with evidences of wrong calculations, i can openly publish and call axis bank a cheat;
i marked emails to management fo axis bank(shikha.[protected]@axisbank.Com, [protected]@axisbank.Com, rajesh.[protected]@axisbank.Com, rajiv.[protected]@axisbank.Com, v.[protected]@axisbank.Com) but this unfair mandate si from top to bottom,
axis bank is cheat from management to all top executives who are there only to cheat and suck blood of customers;
in short axis bank earns its bread and butter by cheating customers so in short it is as bad as a thief.By doing wrong calculations;
they are not afraid of rbi or banking ombudsman;
it si one of the dirtiest private banks in india
I am B.Yeswanth from Narasaraopet. My A/c no is [protected]. My account did n't get activated yet though I opened it one & half month ago.I visited the branch more than 10 times but of no use.
I even made a complaint through call center . 32833197 is the service request no I was given.
So please do the needful.