Claimed

Axis Bank Complaints & Reviews

2.6
Last updated May 1, 2024
Complaints 12953
Resolved
6557
Unresolved
6396
Quick Links
Statistics
Share
Contacts

File a complaint to Axis Bank

Having problems with Axis Bank?

File a complaint and get it resolved by Axis Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Axis Bank
Customer Service Contacts

Axis Bank Phone Numbers

Toll free
1800 103 5577
2501
1147
Phone
+91 22 2764 8000
1341
711

Axis Bank Website

Axis Bank Head Office Address

Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 435

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ranjit260178
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money not dispensed but its show transaction completed

Address:Mumbai City, Maharashtra, 400067
Website:consumer complaints

Money not dispended but balance get deducted

I am a customer of icici (S/b a/c[protected].

On 17/07/2017 around 21:35 hrs i had used axis bank atm (Atm id-cwaw06202, record no.3802 in charkop market kandivali west) for money withdrawal but the txn showed successful but machine not dispensed the money due to network error.

I didn't get the money but my icici account was debited.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dnyaneshwar Ubhedal
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan personal

Address:Bulandshahr, Uttar Pradesh

My loan account no is ppro[protected]... I got notice from ad. Sachin singh about one sided cancellation of loan agreement and dropped security cheque no.349259.. Of dena bank pimpalwadi branch.. Threatens about legal case under 138... Loan disbursment date is 10/11/2015.. Amount is 210000... Tenure is five years... Presently account is active.. And in rx step... I cannot repay this loan prior the tenure... Plz help me... I am ready and willing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tanaji Dhaigude
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount of 50000

Address:Pune, Maharashtra, 413102

I have transfer by debit cart amount 5000 for state common entrance/mumbai/state common entrance/seq no.[protected], regarding admission of engineering on 30/6/2017 till now no refund. My self tanaji dhaigude from baramati.
I have call customer care then also my amount not transfer.
My contact number is [protected].
Please transfer my amount as fast you can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Avinashx200
from New Delhi, Delhi
Report
Copy

reversal of failed transaction

Address:New Delhi, Delhi

Dear sir/ma'am,

Greeting of the day,

I avinash singh did an online transaction on 15th july 2017 of 5350/- inr on irctc website using my debit card but the payment got failed and amount got debited from my account. As per irctc they have initiated a refund instruction with axis bank on 17th july 2017.

I called axis bank customer care[protected] on 21st july 2017 to check the status of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajos
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud attempts for atm cards details - future action for customer care.

I am an axis bank customer commited to society and noticed that lot of fraud attempts for atm cards details were resulting in customer dissatisfaction. So an early action is appreciated for such attmpts which i experienced.

It is alwyas the ignorant customers being cheated by such frauds although all banks have been giving strict instructions.

Can axis bank help me to locate the above cheat mobile numbers. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Asim Bhaduri
from Kolkata, West Bengal
Report
Copy

net banking

Address:Kolkata, West Bengal, 700094

Account no. Asim bhaduri ([protected]) amountinr 700.00transaction typedebit

Transaction date25 jul '17transaction descriptioninb/[protected]/payu.in/ola money to swati

As of yesterday i sought to transfer rs 700 to ola money in my wife swati bhaduri’s credit. A/c was immediately debited but swati’s ola money has not been credited even on next day.. However, my a/c has not been credited back. Pl arranger...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil R D
from Bengaluru, Karnataka
Report
Copy

savings account credit freeze

Address:560050

My account # [protected] was started as a salary account with accenture in 2013.in 2016, i left the company and this salary account was converted into a savings account with the minimum balance of rs. 10000. Since then, i have always maintained the balance but now it has a credit freeze on it. I'm not able to credit any amount from other accounts into this account. Please help....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rupa ghosh datta
from Kolkata, West Bengal
Report
Copy

atm cash dispensing

Address:North 24 Parganas, West Bengal, 700124

Atm attached with br code 547 in madhyamgram in west bengal is imposing arbitrary limit over single withdrawal. On 25.07.17 it was 4000/-. Today it is 2000/- which is inconveniencing customers. As free trn is limited we are forced to make multiple transactions. Though rbi has withdrawn such limit, this br
Is contunuing with it. I want this bank to allow us to withdraw the maximum permissible amount in single transaction in atm...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aßhìshèk Thàkùr
from Nagram, Uttar Pradesh
Report
Copy

wrong deduction happened

Address:Lucknow, Uttar Pradesh, 226002

1061 rs has been deducted from my account
In june they deduct 700 rs approx and this month they deduct 180 for gst tax and 350 rs approx for consolidated charge without any information.
Which is enough to complain against axis bank. Before deducton they didn't notify me neither sms nor call.
I want return my money back otherwise i'm going to close my account
Refund my money at any cost....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rani vishwakarma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deposited in atm not credit in my account

Address:091

Dear,

I am having a/c no [protected] axis bank lajpat nagar branch, on 14/07/2017, i have deposited 3000 /- in cash deposited machine in axis bank barakhamba branch.. As per your branch staff saying that this is a technical error,, you will get your money till tomorrow 15/07/2017,, but still i could not get my money, its already one week has gone,, even staff of axis bank doesn`t know anything about the process. They are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 4000016
Website:www.axisbank.com

To axis bank
Ka: principal nodal officer
Cc: reference to trailing mail from mr siddhesh mulgaonkar, nodal officer team, and the various mails send to axis bank management and ceo from 08 of june 2017.
Cc: mr p. Krishnamoorthy

Sub: axis bank management fraudulently charging home loan interest rate at 15.5% higher than the rate stipulated by selling third party life insurance policy, amounting to deficiency...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun1979
from Morena, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection

Address:Coimbatore, Tamil Nadu

I maintained 2 r 3 credit cards in different banks. I met an accident last month. My wife also hospitalised. I pay my credit card dues 30 r 31st the subsequent month. My health condition i can't paid before that. But axis bank collection agents behaves likes rowdies and the people using words r very cheapr. Its hurting lot. I using card only for medical and hospital purpose. After i get reimbursement from insurance i close the account and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manojthotli
from Nathdwara, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund initiated from from redbus but money not credited

Address:Hyderabad, Andhra Pradesh, 500081
Website:www.axisbank.com

I have booked a ticket from redbus. They cancelled the ticket due to bus cancellation and processed the refund to axis bank on 8th july. I have waited for a week and sent a mail to axis bank support team. They have raised a ticket. After one week i enquired them even then they is no status of ticket they are just telling me to wait and be patient. Even today (18 days) my refund is not credited.
When i had a chat with axis bank they...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Narendra babubm
from Kollam, Kerala
Report
Copy

am going to close the account asap

Address:NSdl DP ID I G300484
Website:[email protected]

Hi
I have a salary account in axis bank.in mgroad branch bangalore. I want to inform that the are dedicating amount in the name of consolidated dp charges from my account without inform me i didn't get any notification for that. When i called the customer can they informed that it is deducted because of the dmeat account
I am going to close the asap...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
new_user111
from Bengaluru, Karnataka
Report
Copy

verification fraud calls

Address:Balangir, Odisha, 767001

Hi,

I am getting calls from some number asking my credit card number and cvv number. They are saying it is a verification call. They have details of my billing address as well. I do not know how they got it. I spoke to customer care executive and confirmed that it might be a fraud call as they are asking for cvv number. Today i got call from [protected]. Since last 1-2 months i am getting such calls from different numbers....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
bipinrj2005
from Noida, Uttar Pradesh
Report
Copy

deduction from my account as consolidated charges without any intimation

Address:110016

I have an account in axis bank ltd, green park new delhi branch which was opened by my last employer i. E. Greenply industries ltd as a salary account. I have left the company in december 2015 and after that some days i started maintaining this account with saving and also contacted axis bank green part ltd branch whether my account is converted in saving or not. They told that if there is no credit of salary from last three months the account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh Bhalani
from Ahmedabad, Gujarat
Report
Copy

tip/scg. visa. pos. dt 25072017

Address:380052

Without my permission some amount getting debited from my account, it is mentioned in the statement like info: tip/scg. Visa. Pos. Dt 200717. If i ask customer care they say if i use my debit card in hotel or some shopping it will be charged. Am using salary account and what is the use it, why you guys charge me for using debit card. The restaurant or super market or where ever we swipe they charge 2 percent for using card, the merchant will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
ved prakash 0003
from Dimapur, Assam
Report
Copy

money deducted from bank account but not reached to paytm

I had done two transaction if 1000 rupees and 1000 rupees to add money in paytm wallet by using axis internet banking on 12th july 2017. But only one transaction was successful that was second transaction.in first transaction money is deduced from bank account but not reached at paytm wallet. But when i contact with the paytm they told me that only one transaction was done and when i contact with the axis bank customer care they told me that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
celvah2006
from Chennai, Tamil Nadu
Report
Copy

account credit frozen

Address:Chennai, Tamil Nadu, 603202
Website:www.axisbank.co.in

Hi my account no is[protected]. When i tried to transfer money to this account i got a message stating that my account is credit freezed. This is a surprise to me as i regularly get debit update sms from your bank and never been informed about htis credit freeze.

Im staying in kancheepurqm and hence cannot go to my home branch at chennai if kyc documents are needed to be submitted.

Kindly defreeze my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Vicky Ghosh
from Raipur, Chhattisgarh
Report
Copy

did not open my account

Address:Bastar, Chhattisgarh, 494228

मेरा नाम विकाश घोष जिला कोंडागांव, ब्रांच कोंडागांव। कुछ दिन पहले आपके कोंडागांव ब्रांच से कुछ अधिकारी मेरे पास आये और खाता खोलने के नाम से छह हजार रुपए का चेक लिए और दो दिनों...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy