Axis Bank Complaints & Reviews

Pl sir. I m a customer of your bank having taken home loan from afore mentioned bank. So that i have some time to go to the above bank for the work relating inquiry documents payments and there is system adopted by the above bank for contact to customer care officer.. That the customer has to take form and token number and to sit in long queue event more than 2 hours and then he may approach the customer care officer.. Due to insufficient staff customers are constrained to wait long time... So pl take appropriate steps for the same..
From. Ashwin b gateshaniya advocate ahmadabad gujarat

Pl sir... Myself ashwin b gateshaniya, by profession i am an advocate residing at ahmadabad gujarat. I am a customer of your bank having taken home loan. As a customer i have some time to go at the said office for work relating inquiry, documents, payments. But as per the system adopted by the above bank the customer is given a form and then as per turn / token number, customer is constrained to sit in long queue and there is insufficient staff in customer care section in said office of ahmadabad... The valuable time of customers is unnecessarily wasted... So pl be needful. And take appropriate step...

My wife's account (Paramita saha) has been frozen since last 1 week.
The bank is not at all concerned about.
First of all, they could not identify the problem behind it and now they are making the assumption that credit card bill was not paid while the card was cleared 6 months bank and not in use.
My wife's salary got deposited in that account and we are not able to access the account without any reason.

We are sorry to inform you with deep concern that a demand draft amounting to rs. 14, 246.65 was issued by axis bank (Garia branch) current a/c no - [protected] on dated 15.04.2016 draft no. 18504 in favour of saroj nalini dutt memorial association, 23/1, ballygunge station road, kolkata19 but we did not received this draft. We enquirer and they advised me to submit indemnity bond and we also submitted on dated 12.07.2017 to get this amount. But repeatedly personally contact they did not take effective action till today. Please do needful action

Sir/madam i have send 10, 000 rupees in my account but bymistecly send by [protected]@axisbank (Csc e-governace india ltd.) account so please help me i am write all detail for transaction for return my money in my account.
Adhar[protected]
My saving account no. - [protected]
Transaction no.[protected]
Transaction date - 29 july 2017
Transaction time - 17:40:53

Dear sir
I am a account holder of axis bank hisar. I am facing very very big problem in depositing cash by cdm machine. The machine was not working since 1 month. This create very big problem to me and so many customers of your bank. I have complained so many times in your nearest branch of that location. But there is no response.

Please look into this matter seriously and resolve the problem as soon as possible.

Thanx and regards.

Hi team, this is to report that axis bank continues to call me for personal loans and credit cards even though my numbers are on the national do not call for more than a year now. I would hereby request the concerned authorities to instruct the axis bank team not to call or sms the users registered on national dnd. Please let me know if i should share my phone number. - vishu gupta

Payment for uk via processing was refused by axis bank. The axis bank screen says my mobile no is not updated with them for online transaction. I have checked in the axis bank app and my account, the kyc is updated.
The customer care no's are not updated either. A answering machine gives an alternate no, but is is a prerecorded menu thus of no use. There is no system to address the customer problems by an customer care executive. The bank / branch has no email where i can place my query to resolve the same.

Uday tewary

I have transferred rs. 25, 000 to my wife account (I. E, hdfc bank) on 1 aug. It was debited from my account not it not credited to wife account its been days, no resolution given. Spoke to supervisors and managers from axis bank, but no humans exists to help me out instead asking me to wait. What happens to commitments. Whose going to take care my issue now. Nobody is helping me from axis bank. Really very very bad customer support. Now after this complaint at least i expect any human to call me to resolve. Im waitinggggggg...

Call me on [protected].

Hi,

I'm really disappointed with the services of axis bank loan branch.

When i was looking for car loan, axis bank proactively sent their agent for all the formalities where agent took all the necessary documents along with ecs details.

But to my surprise, the very next month, i got call from axis bank collection department mentioning that i have not made payment for car loan..

I somehow found the contact number of bank manager 'praveen' of axis bank loan branch, gachibowli, hyderabad and called him up at his number (+[protected]

I expressed my concern and disappointment that despite providing all the ecs details, my ecs has not been activated and that is causing me huge inconvenience due to personally going to bank's branch and making payment.

He accepted the mistake on bank's part attributing the delay due to some rbi guidlines changes and praveen ensured me that ecs will be activated as soon as possible. He even said he'll send some bank agent to my reidence/office to do formalities, if any but nothing is done till now.

It's been 4 months now and he hasn't done anything. Every month i'm getting call from collection agent to make make payment and i had to visit the branch to make payment.

This is a sheer harassment to the customer and it's axis bank's responsibility to activate ecs instead of delaying the matter forever and forcing customer to take time out of their busy schedule to go to branch and make payment.

For me, it's impossible to do so further and i'll make further payment only when my ecs is activated by axis bank.

I would like to lodge a separate harassment case against axis manager praveen and collection department both.

Thanks,
Gaurav
[protected]

Dear sir,

This is to inform you that my entire amount from my savings account (Account no:- [protected]) has been debited without any prior intimation

I am in need to that amount on priority as we have some financial issue and also i need to pay some emi

Hence, you are requested to kindly look into this matter at your level and help us to get my amount back to my account back.

Regards,
Zeenal

I mr. Khalid i. Vasaikar having saving account with your bank since last 16 -17 years. This is to keep make you understand that my cheque book request given on 20/07/2017 was wrongly dispatch at my previous company address which i forgot to change. But when i spoke to your chembur branch dispatch department on 22/07/2017, i got to understand that the cheque book got returned. And when i requested that whether i can personally come and collect the cheque book, the residing lady in-charge said that i can go and collect the same from the bank. She didn't even bothered to say that i need approach them within a day or two, or else it would be dispatched once again to the same address.

When i visited your bank on 27/07/2017, they residing dispatch lady stated that it was already re - dispatched. Which the customer service desk passed on to me. This was personally brought to the branch incharge as well, but found negligence from his end as well. And till date the cheque book of mine is not receive neither the call from your pathetic bank incharge.

Want to have quick action or else i have no other option but to go ahead.

Dear sir,
This is to inform you that i have not transacted any amount from my credit card through credit card no - 5834 today, but a fraudulent transaction attempt made on my credit card of aus 85.54 from ccbill.com at about 11.00 am, and your bank intercepted it and blocked credit card with immediate effect as per bank's policy and informed me accordingly through sms.

Hence, you are requested kindly to look into this matter at your level and restrict such transaction and block my credit card permanently.

Thanking you,
Sudhi ranjan
Id[protected], (Axis bank)
Mobile - [protected]
Email - ranjan. [protected]@gmail.com

Dear sir/madam,

My customer id:[protected]
My name: surajit bhattacharya
A/c no: [protected]

I am not getting otp on my registered mobile number i. E [protected] for 1st time registration on internet banking.

Facing a huge problems and phone banking numbers are always busy. I am a privileged employee of pwc and will suggest my frnds not to take axis account.

Dear sir,

I made the payment of rs 800/- on 10.05.2017 at petrol pump sector-11 faridabad through my debit card (Axis bank).

It is noticed that rs 23/- deducted from my bank account on 17.05.2017 by petrol pump.

I made the payment of rs 253/- at cng station sector-5 faridabad on 11.05.2017 through my debit card (Axis bank).

It is noticed that rs 11.50 has been deducted on 19.05.2017 by cng station from my account.

I asked so many times from the axis bank, why the money has been deducted from my account after 7-days of transaction? But bank has not submitted the satisfactory response. The bank said its tips charges deducted by the merchant.

I am regularly using my debit card for payment at other petrol pumps and shops. But such deduction has never been done.

Kindly let me know, is this legal that the money deducted without swipe of the debit card after 7-days of transaction? If these were tip charges as said by the bank, then why these were not deducted at the time of transaction.

Prime minister of india is encouraging for digital payment but it results in discouragement. I am feeling cheated.

It is lapse on account of bank for allowing this delayed transaction without my consent.

Thanks and regards,

Varinder pal

Dear sir/ma'm
With deep regret, myself pramod kumar pathak is having a salaried account with your bank a/c no. : [protected].
Yesterday i got a message for deduction of rs. 3490 by you on behalf of tata aig heath insurance. This is completely unprofessionalism and unethical on your part for deduction of this money without my approval. Your representative called me and just told me some basic things that your account will be savings account if salary didn't come for 3 months., told me about nominee and all that but didn't tell about this insurance and fees..

I regretfully ask you to credit back my aforesaid amount deducted immediately else i am bound to take legal action against your fraud. I don't need any health policy from outside as i have corporate policy indeed from my company itself.
Thanking you in anticipation
Kindly do the needful asap.
Regards
Pramod kumar pathak

Preapproved personal loan offer not received this loan amount until. But executive taken all documents, checks, agreement letter before 10 days n told confirmly credit this loan amount before 31 July night .I have panic n suffering from major issue of hospital at now condition for money problems .I m 6 years old customer of axis
Yours
Tushar Pasalkar [protected]

I applied for saving bank account (Salary) on 20th july 2017, and got the kit just after filling the form. The salesman said that it will be activated within 3 days. As credit to the account was enabled i submitted the details to my office (Mumbai customs).
On 31st my salary was credited to the account, but i m unable to withdraw it. It has been more than 13 days and yet account is not activated.

Narendra kumar
Ac no : [protected]
Cust id:[protected]
Insta kit number: 768849

Since past number of days i am not able to do any trading because
The money transfer to ventura securities is not taking place.

After secong login to your site there is no messge
After after signing in with my account and password entry.

My id:[protected]
Since last month i have changed the pw twice.
So i don't think it is a pw issue.

Please advise

I had cancelled products from flipkart and there were suppose to be two refunds but i see there is only one refund in my credit statement.
The merchant already gave me reference number and when i contacted axis bank they are not willing to check with that number.
The reference number are as follows for amount 10490,
74332747179717843133632
74332747178717714722829

Emailid: [protected]@yahoo.com
Mobile: [protected]

Please contact me via email/mobile.

Thanks,
Muneer.