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Axis Bank Complaints & Reviews

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Updated: Apr 16, 2026
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R
Rajeev Kumar Mehta
from Shimoga, Karnataka
Aug 5, 2017
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Address: 560078
Website: www.axisbank.com

Hi,

Please find the attached file.

Service request number[protected]

Here is summary,

(1). 11-feb-2017, 10, 300/- paid to poorvika mobiles
(2). 27-feb-2017, 10, 300/ to reversed and credited to my account
(3). 28-apr-2017, 10, 300/- got deducted from my account and it became lien amount
(4). 22-jun-2017, 10, 300/- got deducted again from account.

Hence, i am in loss of 10, 300/-.

Account no - [protected]
Name - rajeev kumar

Regards,
Rajeev
Aug 12, 2017
Complaint marked as Resolved 
visited home branch . J p nagar, phase -3, LIEN amount is cleared now . Thanks
Axis Bank customer support has been notified about the posted complaint.
Aug 05, 2017
Updated by Rajeev Kumar Mehta
I have visited J P Nagar 3rd phase axis bank branch, twice and explained the problem . But still my problem is not solved .
Hi my name is kartik, my account is not been activated, however i have submittted my all the details, please ensure it is getting activated in 2 days, account number : [protected]
I am unable to update train PNR Nos. Manually for the last 10 days
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    Ramesh Boddeti
    from Nashik, Maharashtra
    Aug 5, 2017
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    Hi,
    I have tried to apply ipo with axis bank. When i tried to apply that time got error message then tried couple of times. All the time got error message. But yesterday when i check axis bank they blocked amount for applications and 4 times failed. I have tried withdraw from online but unable to do. I called customer care they told me to wait for 7 days and telling they have problem with their server and lot of customer are facing same issue. It is not acceptable answer. If we apply multiple ipos sebi will reject all applications. How to file a case on axis for blocking my amount and also keeping my amount for those many days.
    Axis Bank customer support has been notified about the posted complaint.
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      M
      mounti mukesh
      Aug 5, 2017
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      Address: Gaya, Bihar, 823001
      Website: lone

      My account no.[protected].9 june your atm (Gandi maidan gaya) not working properly.2000 debit to another bank. Blance print not recive by atm. Next month i genratd statement.1 lakh rupess in extraa my account. I go to axis bank regarding this. Costumer serive said 1 lakh rupess as a personal lone a/c no [protected].1 emi rs 9049, 44 debit in my saving account. Lone dept person you close the account paid rest amount. Why give me a lonewithout any information. I debit all rest amount 92938.56 paid date 28/07/17. Rs 1988 why i paid extra. I close lone account than 3/8/17 debit rs 573.85 agenst lone a/c [protected]. I want retun my money rs.1988 & 573.85. Your bank maintly harassment to costumer. Return my extra rs2561.85 money in my account. Onther i go to consumer form.

      A/c no.[protected]
      Lone a/c no.[protected]
      Mob no.[protected]
      Axis Bank customer support has been notified about the posted complaint.
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        G
        Gourav Bairagi
        Aug 5, 2017
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        Address: 140603

        Dear sir i have made a transaction on 21/06/2017 12:06pm about 5000/- my balance got deleted about 5023/- but money not come from atm.
        I have complaint several time to bank icici as my account is icici so. They mail to your axis bank several time. But your bank not given the my money back nor given the video clip on said time. So that issue will resolve
        Kindly call and mail me [protected]
        [protected]@gmail.com
        Location baltana, zirakpur punjab
        Axis Bank customer support has been notified about the posted complaint.
        Aug 05, 2017
        Updated by Gourav Bairagi
        Dear sir I have made a transaction on 21/06/2017 12:06pm about 5000/- my balance got deleted about 5023/- but money not come from ATM.
        I have complaint several time to bank icici as my account is icici so . they mail to your axis bank several time . but your bank not given the my money back nor given the video clip on said time . so that issue will resolve
        Kindly call and mail me [protected]
        [protected]@gmail.com
        Location Baltana, zirakpur Punjab
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          B
          Behera Ranjit
          from Ahmadpur, West Bengal
          Aug 5, 2017
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          Address: 721301

          There is fraud done by credit card department on 20th april 2017 mid night. After several correspondence the bank is saying the dispute is resolved and giving me mail. But the credit department is harassing me by massage and deducting amounts from my accounts and after giving mail to the concern dept they refund the same to my account. Do you think i don't have any other work to do except mailing.
          Axis Bank customer support has been notified about the posted complaint.
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            R
            Raviza Kaul
            from Dharmsala, Himachal Pradesh
            Aug 5, 2017
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            Address: Chandigarh, Punjab, 160036

            I had a word with a csr of axis bank regarding my payment of credit card through emi. He said that its converted into emi and amount wilk be deducted aimatically after 1 month.in d same day as told by the csr i got 3-4 sms of payment deduction in parts for emi conversion. But after 1 month the emi was not deducted. I called the helplune but was not provided by any solution. And now i am getting sms nd calla that my card is blocked due to non payment.
            I am really disappointed due to this hassle and want a solution asap.
            Plz contact me with tje resolution.
            Axis Bank customer support has been notified about the posted complaint.
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              R
              Ram9
              from Mumbai, Maharashtra
              Aug 5, 2017
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              Address: Thane, Maharashtra, 421306
              Website: www.axisbank.com

              Dear sir,

              My self ramdas abhang,

              Credit card no.45145700xxxx4132

              At 3/06/2017 debited rs. 9600 and 14/06/2017 rs. 9999/- debited as per credit card statement, i got fraud call from axis bank verification on 03/06/2017 and again at 14/06/2017, and same time i was lost my card. I dont know what happened but something is wrong, that same day blocked credit card.

              Now i got statement 19599/ - is debited for my credit card which not used by me not able pay so please do need full for me and refund that amount on my credit card.

              Thanks & regards

              Ramdas abhang

              [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                J
                Jainendra Dashottar
                from Bhanpura, Madhya Pradesh
                Aug 5, 2017
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                Address: Ratlam, Madhya Pradesh, 457001

                Dear sir,
                I have not done any type of transaction on dated 05/05/2017 but rs 14740 debited from my s/b account.
                I have given written complaint to branch office at ratlam.
                Also phone call to customer care many times but unfortunate, kindly back or credit my amount at your earliest.
                Kindly note my saving account details-
                1. Account no. [protected]
                2. Branch name - ratlam {mp}
                Anklesaria complex, ground floor.
                Do batti, ratlam
                3. Mob. No. - [protected]

                Regards,
                J. Dashottar.
                9, kanchan shree, palace road,
                Ratlam.
                Axis Bank customer support has been notified about the posted complaint.
                Aug 05, 2017
                Updated by Jainendra Dashottar
                Dear sir,
                i have not done any type of transaction on dated 05/05/2017 but Rs 14740 debited from my S/B account.
                i have given written complaint to branch office at Ratlam .
                also phone call to customer care many times but unfortunate, kindly back or credit my amount at your earliest.
                KINDLY NOTE MY SAVING ACCOUNT DETAILS-
                1. ACCOUNT NO. [protected]
                2. BRANCH NAME - RATLAM {MP}
                ANKLESARIA COMPLEX, GROUND FLOOR.
                DO BATTI, RATLAM
                3. MOB. NO. - [protected]

                REGARDS,
                J. DASHOTTAR.
                9, KANCHAN SHREE, PALACE ROAD,
                RATLAM.
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                  N
                  Nivesh Naidu
                  from Vellore, Tamil Nadu
                  Aug 4, 2017
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                  Address: Sivaganga, Tamil Nadu, 635601

                  Sir
                  Nearly two months i am asking credit card they asked my proof and i submitted my proofs after they sending my application some verifications cal came and they said they with in one week u ill get th msg and then kit still nw i din recive i gave complaint in bank branch they told me to cal customer care if i cal thy not responding properly again i came to bank and aske they saying u dont have offers sry sir like that saying
                  Is this way they treat the customer if i din get better i close my account
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Sabeehakhan
                    from Mumbai, Maharashtra
                    Aug 4, 2017
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                    Address: Mumbai City, Maharashtra, 400058

                    Dear sir/madam

                    I have max life insurance policy with has policy no.[protected].

                    I got one call from this number [protected]. I have calling from max life insurance k your policy due is 10-aug-2017 at rs. 50000/- premium ok.

                    Then he told me i have offer for you before you pay due date you get 10% discount it is will be rs.5000/- discount you only pay full amount of 45000/- then i ask how will be pay i have all ready ecs in bank.

                    Then he told me don't very i will give you bank details for transfer in this account.

                    He give me details
                    Beneficiary name: maxlife[protected]
                    A/c no: [protected].
                    Ifsc: utib0001149. Branch: delhi ncr. Ful amount: 45, 000/-.

                    I have transfer from indian bank details is account no.[protected] it my is saving account.

                    Neft with ref. No: idibh[protected] for rs. 45, 000 credited to beneficiary ac on:03/08/2017 16:17 - indian bank.

                    I have ask for recipe then he told me don't very i will sent you an email tomorrow.

                    Then he send recipe copy at email id.

                    Please find attached for recipe copy.

                    So please help me.

                    Regards

                    Ayub khan

                    [protected]

                    [protected]@gmail.com
                    Axis Bank customer support has been notified about the posted complaint.
                    I would like to inform you that I you want that we are working on your case please mail us on [protected]@gmail.com.

                    We charge a single fee amount of Rs, 1500 and provide you the 100% remedial solution on your case,
                    If you are interested mail us on the above Email ID.

                    Thank You.
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                      S
                      Seema Mukherjee
                      from Delhi, Delhi
                      Aug 4, 2017
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                      Address: New Delhi, Delhi, 110019

                      From past two years i am not using this axis bank credit card and only paying interest on it. Since i lost my job, my financial situation doesn't permit to hold this card. Written many mails to customer care and many calls to customer care no. I requested them to convert the due balance on my card into monthly emi and initially their was no response and now refuse.
                      They are harassing me and threatening to report to cibil. Please suggest a way forward.
                      Axis Bank customer support has been notified about the posted complaint.
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                        P
                        pradeeppriya
                        from Delhi, Delhi
                        Aug 4, 2017
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                        Dear team,

                        I have made imps transaction on 4th august 2017 for the amount rs.1000 from my axis account to indian account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                        I contacted axis bank customer care, but no use.

                        Account number : [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          C
                          celvah2006
                          from Chennai, Tamil Nadu
                          Aug 4, 2017
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                          Address: 603202

                          Hi my account no is[protected]. When i tried to transfer money to this account i got a message stating that my account is credit freezed. This is a surprise to me as i regularly get debit update sms from your bank and never been informed about htis credit freeze.

                          I have already submitted the necessary form, photo and proof of documents to your guduvanchery chennai branch 10 days bback. But till date problem is nort solved

                          Also because if this credit freeze issue i have lost my insurance payments and other pending amounts that i was supposed to recieve in this account.
                          Axis Bank customer support has been notified about the posted complaint.
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                            A
                            ashvin gateshaniya
                            from Malegaon, Maharashtra
                            Aug 4, 2017
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                            Pl sir. I m a customer of your bank having taken home loan from afore mentioned bank. So that i have some time to go to the above bank for the work relating inquiry documents payments and there is system adopted by the above bank for contact to customer care officer.. That the customer has to take form and token number and to sit in long queue event more than 2 hours and then he may approach the customer care officer.. Due to insufficient staff customers are constrained to wait long time... So pl take appropriate steps for the same..
                            From. Ashwin b gateshaniya advocate ahmadabad gujarat
                            Axis Bank customer support has been notified about the posted complaint.
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                              A
                              ashvin gateshaniya
                              from Malegaon, Maharashtra
                              Aug 4, 2017
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                              Pl sir... Myself ashwin b gateshaniya, by profession i am an advocate residing at ahmadabad gujarat. I am a customer of your bank having taken home loan. As a customer i have some time to go at the said office for work relating inquiry, documents, payments. But as per the system adopted by the above bank the customer is given a form and then as per turn / token number, customer is constrained to sit in long queue and there is insufficient staff in customer care section in said office of ahmadabad... The valuable time of customers is unnecessarily wasted... So pl be needful. And take appropriate step...
                              Axis Bank customer support has been notified about the posted complaint.
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                                B
                                Bhabani Mallick
                                from Delhi, Delhi
                                Aug 4, 2017
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                                Address: Gandhinagar, Gujarat, 382421

                                My wife's account (Paramita saha) has been frozen since last 1 week.
                                The bank is not at all concerned about.
                                First of all, they could not identify the problem behind it and now they are making the assumption that credit card bill was not paid while the card was cleared 6 months bank and not in use.
                                My wife's salary got deposited in that account and we are not able to access the account without any reason.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sarojnalinidutt
                                  from Mumbai, Maharashtra
                                  Aug 4, 2017
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                                  Address: Kolkata, West Bengal, 700019

                                  We are sorry to inform you with deep concern that a demand draft amounting to rs. 14, 246.65 was issued by axis bank (Garia branch) current a/c no - [protected] on dated 15.04.2016 draft no. 18504 in favour of saroj nalini dutt memorial association, 23/1, ballygunge station road, kolkata19 but we did not received this draft. We enquirer and they advised me to submit indemnity bond and we also submitted on dated 12.07.2017 to get this amount. But repeatedly personally contact they did not take effective action till today. Please do needful action
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    H
                                    hHarichand sahu
                                    from Puruliya, West Bengal
                                    Aug 4, 2017
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                                    Address: Kalahandi, Odisha, 766012

                                    Sir/madam i have send 10, 000 rupees in my account but bymistecly send by [protected]@axisbank (Csc e-governace india ltd.) account so please help me i am write all detail for transaction for return my money in my account.
                                    Adhar[protected]
                                    My saving account no. - [protected]
                                    Transaction no.[protected]
                                    Transaction date - 29 july 2017
                                    Transaction time - 17:40:53
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      D
                                      Dr Jitender
                                      from Delhi, Delhi
                                      Aug 4, 2017
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                                      Address: Hisar, Haryana, 125005

                                      Dear sir
                                      I am a account holder of axis bank hisar. I am facing very very big problem in depositing cash by cdm machine. The machine was not working since 1 month. This create very big problem to me and so many customers of your bank. I have complained so many times in your nearest branch of that location. But there is no response.

                                      Please look into this matter seriously and resolve the problem as soon as possible.

                                      Thanx and regards.
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        V
                                        vishugupta92
                                        from Jaipur, Rajasthan
                                        Aug 4, 2017
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                                        Hi team, this is to report that axis bank continues to call me for personal loans and credit cards even though my numbers are on the national do not call for more than a year now. I would hereby request the concerned authorities to instruct the axis bank team not to call or sms the users registered on national dnd. Please let me know if i should share my phone number. - vishu gupta
                                        Axis Bank customer support has been notified about the posted complaint.
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