Axis Bank Complaints & Reviews

There is fraud done by credit card department on 20th april 2017 mid night. After several correspondence the bank is saying the dispute is resolved and giving me mail. But the credit department is harassing me by massage and deducting amounts from my accounts and after giving mail to the concern dept they refund the same to my account. Do you think i don't have any other work to do except mailing.

I had a word with a csr of axis bank regarding my payment of credit card through emi. He said that its converted into emi and amount wilk be deducted aimatically after 1 month.in d same day as told by the csr i got 3-4 sms of payment deduction in parts for emi conversion. But after 1 month the emi was not deducted. I called the helplune but was not provided by any solution. And now i am getting sms nd calla that my card is blocked due to non payment.
I am really disappointed due to this hassle and want a solution asap.
Plz contact me with tje resolution.

Dear sir,

My self ramdas abhang,

Credit card no.45145700xxxx4132

At 3/06/2017 debited rs. 9600 and 14/06/2017 rs. 9999/- debited as per credit card statement, i got fraud call from axis bank verification on 03/06/2017 and again at 14/06/2017, and same time i was lost my card. I dont know what happened but something is wrong, that same day blocked credit card.

Now i got statement 19599/ - is debited for my credit card which not used by me not able pay so please do need full for me and refund that amount on my credit card.

Thanks & regards

Ramdas abhang

[protected]

Dear sir,
I have not done any type of transaction on dated 05/05/2017 but rs 14740 debited from my s/b account.
I have given written complaint to branch office at ratlam.
Also phone call to customer care many times but unfortunate, kindly back or credit my amount at your earliest.
Kindly note my saving account details-
1. Account no. [protected]
2. Branch name - ratlam {mp}
Anklesaria complex, ground floor.
Do batti, ratlam
3. Mob. No. - [protected]

Regards,
J. Dashottar.
9, kanchan shree, palace road,
Ratlam.

Sir
Nearly two months i am asking credit card they asked my proof and i submitted my proofs after they sending my application some verifications cal came and they said they with in one week u ill get th msg and then kit still nw i din recive i gave complaint in bank branch they told me to cal customer care if i cal thy not responding properly again i came to bank and aske they saying u dont have offers sry sir like that saying
Is this way they treat the customer if i din get better i close my account

Dear sir/madam

I have max life insurance policy with has policy no.[protected].

I got one call from this number [protected]. I have calling from max life insurance k your policy due is 10-aug-2017 at rs. 50000/- premium ok.

Then he told me i have offer for you before you pay due date you get 10% discount it is will be rs.5000/- discount you only pay full amount of 45000/- then i ask how will be pay i have all ready ecs in bank.

Then he told me don't very i will give you bank details for transfer in this account.

He give me details
Beneficiary name: maxlife[protected]
A/c no: [protected].
Ifsc: utib0001149. Branch: delhi ncr. Ful amount: 45, 000/-.

I have transfer from indian bank details is account no.[protected] it my is saving account.

Neft with ref. No: idibh[protected] for rs. 45, 000 credited to beneficiary ac on:03/08/2017 16:17 - indian bank.

I have ask for recipe then he told me don't very i will sent you an email tomorrow.

Then he send recipe copy at email id.

Please find attached for recipe copy.

So please help me.

Regards

Ayub khan

[protected]

[protected]@gmail.com

From past two years i am not using this axis bank credit card and only paying interest on it. Since i lost my job, my financial situation doesn't permit to hold this card. Written many mails to customer care and many calls to customer care no. I requested them to convert the due balance on my card into monthly emi and initially their was no response and now refuse.
They are harassing me and threatening to report to cibil. Please suggest a way forward.

Dear team,

I have made imps transaction on 4th august 2017 for the amount rs.1000 from my axis account to indian account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
I contacted axis bank customer care, but no use.

Account number : [protected]

Hi my account no is[protected]. When i tried to transfer money to this account i got a message stating that my account is credit freezed. This is a surprise to me as i regularly get debit update sms from your bank and never been informed about htis credit freeze.

I have already submitted the necessary form, photo and proof of documents to your guduvanchery chennai branch 10 days bback. But till date problem is nort solved

Also because if this credit freeze issue i have lost my insurance payments and other pending amounts that i was supposed to recieve in this account.

Pl sir. I m a customer of your bank having taken home loan from afore mentioned bank. So that i have some time to go to the above bank for the work relating inquiry documents payments and there is system adopted by the above bank for contact to customer care officer.. That the customer has to take form and token number and to sit in long queue event more than 2 hours and then he may approach the customer care officer.. Due to insufficient staff customers are constrained to wait long time... So pl take appropriate steps for the same..
From. Ashwin b gateshaniya advocate ahmadabad gujarat

Pl sir... Myself ashwin b gateshaniya, by profession i am an advocate residing at ahmadabad gujarat. I am a customer of your bank having taken home loan. As a customer i have some time to go at the said office for work relating inquiry, documents, payments. But as per the system adopted by the above bank the customer is given a form and then as per turn / token number, customer is constrained to sit in long queue and there is insufficient staff in customer care section in said office of ahmadabad... The valuable time of customers is unnecessarily wasted... So pl be needful. And take appropriate step...

My wife's account (Paramita saha) has been frozen since last 1 week.
The bank is not at all concerned about.
First of all, they could not identify the problem behind it and now they are making the assumption that credit card bill was not paid while the card was cleared 6 months bank and not in use.
My wife's salary got deposited in that account and we are not able to access the account without any reason.

We are sorry to inform you with deep concern that a demand draft amounting to rs. 14, 246.65 was issued by axis bank (Garia branch) current a/c no - [protected] on dated 15.04.2016 draft no. 18504 in favour of saroj nalini dutt memorial association, 23/1, ballygunge station road, kolkata19 but we did not received this draft. We enquirer and they advised me to submit indemnity bond and we also submitted on dated 12.07.2017 to get this amount. But repeatedly personally contact they did not take effective action till today. Please do needful action

Sir/madam i have send 10, 000 rupees in my account but bymistecly send by [protected]@axisbank (Csc e-governace india ltd.) account so please help me i am write all detail for transaction for return my money in my account.
Adhar[protected]
My saving account no. - [protected]
Transaction no.[protected]
Transaction date - 29 july 2017
Transaction time - 17:40:53

Dear sir
I am a account holder of axis bank hisar. I am facing very very big problem in depositing cash by cdm machine. The machine was not working since 1 month. This create very big problem to me and so many customers of your bank. I have complained so many times in your nearest branch of that location. But there is no response.

Please look into this matter seriously and resolve the problem as soon as possible.

Thanx and regards.

Hi team, this is to report that axis bank continues to call me for personal loans and credit cards even though my numbers are on the national do not call for more than a year now. I would hereby request the concerned authorities to instruct the axis bank team not to call or sms the users registered on national dnd. Please let me know if i should share my phone number. - vishu gupta

Payment for uk via processing was refused by axis bank. The axis bank screen says my mobile no is not updated with them for online transaction. I have checked in the axis bank app and my account, the kyc is updated.
The customer care no's are not updated either. A answering machine gives an alternate no, but is is a prerecorded menu thus of no use. There is no system to address the customer problems by an customer care executive. The bank / branch has no email where i can place my query to resolve the same.

Uday tewary

I have transferred rs. 25, 000 to my wife account (I. E, hdfc bank) on 1 aug. It was debited from my account not it not credited to wife account its been days, no resolution given. Spoke to supervisors and managers from axis bank, but no humans exists to help me out instead asking me to wait. What happens to commitments. Whose going to take care my issue now. Nobody is helping me from axis bank. Really very very bad customer support. Now after this complaint at least i expect any human to call me to resolve. Im waitinggggggg...

Call me on [protected].

Hi,

I'm really disappointed with the services of axis bank loan branch.

When i was looking for car loan, axis bank proactively sent their agent for all the formalities where agent took all the necessary documents along with ecs details.

But to my surprise, the very next month, i got call from axis bank collection department mentioning that i have not made payment for car loan..

I somehow found the contact number of bank manager 'praveen' of axis bank loan branch, gachibowli, hyderabad and called him up at his number (+[protected]

I expressed my concern and disappointment that despite providing all the ecs details, my ecs has not been activated and that is causing me huge inconvenience due to personally going to bank's branch and making payment.

He accepted the mistake on bank's part attributing the delay due to some rbi guidlines changes and praveen ensured me that ecs will be activated as soon as possible. He even said he'll send some bank agent to my reidence/office to do formalities, if any but nothing is done till now.

It's been 4 months now and he hasn't done anything. Every month i'm getting call from collection agent to make make payment and i had to visit the branch to make payment.

This is a sheer harassment to the customer and it's axis bank's responsibility to activate ecs instead of delaying the matter forever and forcing customer to take time out of their busy schedule to go to branch and make payment.

For me, it's impossible to do so further and i'll make further payment only when my ecs is activated by axis bank.

I would like to lodge a separate harassment case against axis manager praveen and collection department both.

Thanks,
Gaurav
[protected]

Dear sir,

This is to inform you that my entire amount from my savings account (Account no:- [protected]) has been debited without any prior intimation

I am in need to that amount on priority as we have some financial issue and also i need to pay some emi

Hence, you are requested to kindly look into this matter at your level and help us to get my amount back to my account back.

Regards,
Zeenal