Axis Bank Complaints & Reviews

I am trying to speak to ms kiran on phonebanking[protected] for my auto loan no but employee is unable to give me details of preclosure /any contact numbers of person handling and the waiver of charges if any office in indore and is unable to lodge any query or any information
. I would request you kindly look into the matter. And help me
Vikas lakhotia
Indore

Dear sir / madam,

Good afternoon. This is mr. Falguni bhattacharya, holding an account at your south bopol branch, ahmedabad. This mail is regarding my grievances related to debit freeze applied to my above mentioned number ([protected]).

Kindly note that i am maintaining this account for almost 10 years and for past few years i am maintaining an average account balance of more than 3 lakhs. I came to know last month that this account is applied with debit freeze and my ecs mandate is dishonoured though the account balance is more than 5 lakhs maintained. I have no information what so ever from my parent branch on this regard as of today.

Please note that due to the debit freeze i have become defaulter of my metlife policy as well. I strongly feel that this is totally uncalled for. I am a priority customer of your bank and having 3 more accounts in axis bank.

Need immediate action to remove debit freeze from my account with reasons why it was applied. If it is not happened then i will be forced to close this account as well as other accounts from your bank.

Waiting for your prompt action at the earliest.

Warm regards,
Falguni bhattacharya.

I have opened salary saving account in axis bank in the year 2008 since 2008 bank hadn't charged me debit card annual charges but this year it is charged rs.354 as debit card annual charge therefore my question is why it is charged me and while opening salary saving account it was said that no charges will be
Charged. My colleagues were not charged such amount.

Hi,

This is Santosh from Hyd Since 1 month back I applied for an Axis Credit Card.Finally today I received a message from the bank like"Your Credit Card application for Axis Bank MY Zone card with reference number 8992201 has been declined".Can I know the reason?
Why your tele calling people calling and irritating, asked us to submit the documents.if you can't then why you people irritating us..

I opened axis bank account in nov 2016. I am not interested with services from the starting and requested for account close in jan or feb 2017. Ms sirisha in axis bank mentioned that bank will deduct amount for accounts less than 6 months. So i waited till now, when i requested for cancellation they mentioned inr 500 will be deducted for accounts above 6 months. When i mentioned my previous conversation he mentioned it is not like.. When requested form for complaint. He mentioned to call customer care..

Previously i have current account in yewat branch dated 30.03.2015 in the name of sunny rajendra shah and a/c no. Is [protected] but due to personal reason i had close this account dated 23.04.15 and submitted all the respective documents suggested from your end to close my account and i have withdraw my opening account balance of rs 5500/-.

Even though i am getting the messages from your side that your effective balance 0.00 rs. I use to inform several times related the above issue they keep on telling me that account will closed automatically. But account not closed and now showing negative balance in my account rs -19320/-

I have home loan with axis bank and my loan center is in nasik near trimbak naka signal, unfortunately that is the only loan center in nasik

My emi date is 10th of every month and my loan account number is phr[protected], my registered mobile number with this loan is +91-[protected]

I visited axis bank loan center on 15th of july 2017 as that was a working saturday,
I know mr. Bhushan who is a senior manager at loan center, every time when i visit i prefer meeting him as my issues are been solved, as on 15th july also i intended to meet him, renovation was going on in loan center hence all the staff was sitting in one section and one lady agent attended me i could not get her name as there was no name plate on her small desk in corner because of renovation, i informed her that i need to make part payment of 5 lacs and i need to adjust my emi against this, the lady very well calculated that once the part payment of 5 lacs is done my emi should come down from 48211/month to approx 43k/month, then i told her that i have 2.5 lacs in one bank and another 2.5 in other bank and for one of the bank i don't have cheque book how should i do the payment? Asked her i need to meet mr. Bhushan to discuss this clearly, she called him and i explained him the whole issue, he said sir you can give cheque of 2.5 lacs now and gave me couple of options like dd, get loose cheque from bank, cash or last option neft transfer, i selected neft for pay 2.5lacs neft, he gave me the ifsc code and aksed me to tet him utr number once the payment is done so he can adjust my emi against that payment - please note so far i am repeatedly mentioning to both mr bhushan and lady agent that i need to adjust my emi against my payment
Mr. Bhushan told me don't make mistake in adding loan account number, be very careful and i was very careful while adding loan account number and ifcs code provided by him

I gave the cheque of 2.5lacs to the lady agent where she took the instruction of emi reduction gave me a receipt (Which i have attached) and i left from the loan center, i came home added the bene for neft transaction but as per sbi rule i could only make payment of 1 lac till 4 day and not more than that

I called mr. Bhushan on his mobile informed him about this and i told him i will be making payment of 1 lac today and rest of 1.5 lac after 4 days, i made payment of 1 lac and sent utr number to mr. Bhushan as he asked me to text him, for some time i did not receive any reply and i am sure he must be busy so on safer side i called up axis bank loan customer care and raised request for adjustment of emi (Request no. 15th july[protected], again i informed the agent the whole scenario that i have already given cheque of 2.5lac to branch on 15th july and on same day 1 lac via neft and after 4 days once my limit of neft is open i will make payment of 1.5lac so it will be total 5 lac and against all this i need to adjust my emi not the tenure, (This agent on phone also did not mention that multiple request for emi adjustment cant be taken between one emi cycle

Accordingly on 20th after making payment of balance 1.5lacs via neft i called axis bank loan customer care to inform them utr number and raise request to adjust emi and not the tenure, lady agent on the phone told me that between one emi cycle multiple request cannot be taken for emi reduction, i told you must be kidding, this is nothing mentioned to me when i visited the branch and in fact branch has given me ifsc code to make neft payment if this would have been told to me i would have just given cheque of 2.5lac this month and rest i would i have done in next emi cycle, she said loan center branch has more information than the customer service department, not sure why they did not inform you, but i am taking your request to adjust the emi (Request no. 20th july[protected] please call up again to follow up on this request number

I received message last night saying funds have been adjusted, when i checked in system they have reduces my emi only for 1lac which i paid via neft and for rest of the 4 lacs they have reduced the tenure, this is after repeated request made my me, i called up axis bank again last evening (Request no. 28th july[protected] and this time i was speaking to dilip - i explained him the whole scenario again and again, he said once adjustment is done we can not change, then i informed him do not play this games with me, if this was the case i should have been informed at the loan center very clearly or while my call to axis bank customer care on 15th of july neither of the time it was mentioned, i am a common man working behind the desk like you and i don't make 5 lacs every day, it is savings of whole financial year which helps me to reduce the burden of emi, and axis bank it may not be a big deal but it is pretty big deal for me and for this i will go to any extent

Even if i have to go to court of law to get my emi adjusted i will go because if my emi does not get adjusted i will be in big trouble and to get out of this trouble i am ready to go in more trouble so a another person is not treated this way in future by providing incomplete information.

P. S - i visited same loan center 2 months ago to make a part payment of 1.5lacs the agent insisted on not reducing the emi (I know bank makes much profit this way) but then i told him do the way it is instructed don't try to be over smart i am working in finance department o[censored]k firm and i know the calculation much better than - they always want to hit you by not reducing the emi - i already have got offer from sbi with same 0.10% better intrest rate and if axis bank continues do like this i will not think even once before switching my loan to other bank

Inder dialani

I made a purchase of rs.2, 284 from snapdeal, which has been cancelled somehow due to some internal problem. The amount has been refunded by snapdeal on 13th july 2017, but the bank has failed to refund the amount on my account till now. It has been 15 days and i am facing a lot of problem due to this inconvenience.
Please refund the amount as soon as possible.

Hi,

I have submitted request to axis bank for closer of my 2 accounts in 2015 and also submitted my 1 debit card which was destroyed in front of me, but now when i checked and found my accounts still not closed and i am getting issue with aadhar linking as that one was linked with axis bank and now i am unable to link with other bank as after update in other bank account it's seeding status showing for axis bank. I registered...

On 22.07.2017 some charges debited to my account without my notice. There is no agreement to deduct charges like this when i opened account in axis bank. Kindly check and reverse the charges immediately.

My account number is [protected].

The below detail is mentioned from the account statement.

22 jul '17 22 jul '17 consolidated charges for a/c - rs515.00 dr rs1, 532.78

Hi, i have a salaried savings account in axis bank,
As per my knowledge salary account is "zero balance facility with no average monthly balance charges", but my axis bank account is showing minus balance and i want to know the cause for the deduction in my account.

Till this day i had no problems with the account balance but when i checked the account balance today i got to know that i have a minus balance in my account...

Dear sir/ma'am

This is kindly inform you that i have taken personal loan from your bank 3 times

1st time amount would get deducted from my hdfc account.
2nd time i have open bank account with you and my emi would get deducted from that particular account.
3rd time i thought my amount would get deducted from axis bank account but request has send to hdfc without my knowledge and due to this on april month my emi get bounced and i am penalized for this bounce.

Kindly send me my payment schedule of loan account ppr[protected] which i have already paid to the axis bank.

Regards,
Hari shankar roy
Email: harsh. [protected]@gmail.com
[protected]

To,
The chief manager,
Axis bank
Palladam branch

Subject. - refund never processed

Dear sir,

I have purchased a few articles from amazon and they have intimated me that they have successfully processed the refund at their end. But, i have not received the refund so far. Now, the pending order number and refund pathways are as follows

Order numbers..[protected] and[protected]

Refund reference numbers are
[protected]
[protected] respectively..

Kindly consider this as refund never processed and get me the money transferred back to my account at the earliest.

My mobile number is [protected]

Thank you

Hello, one month back i did open my salary account in axis bank, still it is not activated, although i have submitted all the required documents. I am contacting the concerned person from axis bank but he is giving me faulty promise every day. If i ask them the reason, they are just ignoring me.
Name :bhojakumar. S
Bank : axis bank peenya branch
A/c no:[protected]

Regards
Bhojakumar
[protected]

Axis bank is promoting its health and fitness band called axis active, for a period of time, competing with other brands. Comparitively cheaper with attractive features, thats what they guarantee.

But the department is not at all active in anything. I ordered axis active on
June and now its july 28, the date when i am posting the complaint. So far amount has been deducted but i have not got the band in hand. I have rised n number of complaints and still no response. Every time when i send a mail, i am getting an automated mail saying in 2 days this reqest will be solved. But its been 28 days still, nothing. Finally i got a mail from them saying the band has been delivered to the account holding branch and i need to take it from there. 2 days ago i came to bangalore and i cant return to chennai for the purpose of getting this band. Lost the hope of getting the band.

I am planning to close my account and credit card as i don't want to continue with these guys.

I used credit card on may and june 2017, i got a called from axis bank regarding cc payment convert to emi but i strictly i said i didn't want to convert emi. Credit card banking executive accepted that this mistake (Activated emi). Cc dept waived low emi bounce charges. But yesterday again debited bounce charges from my account, i call retail dept executive regards same problem they told me this is not our concern call to cc dept. Both dept transfer here and there till more then 40 min. Finally retail dept accepted there mistake but they not revert debited my amount, help me to resolve

Money not dispended but balance get deducted

I am a customer of icici (S/b a/c[protected].

On 17/07/2017 around 21:35 hrs i had used axis bank atm (Atm id-cwaw06202, record no.3802 in charkop market kandivali west) for money withdrawal but the txn showed successful but machine not dispensed the money due to network error.

I didn't get the money but my icici account was debited.

Please investigate and get it credited back to my icici s/b account asap.

The feedback says that axis delays this kind of complaints abnormally which is a concern to customers.

My loan account no is ppro[protected]... I got notice from ad. Sachin singh about one sided cancellation of loan agreement and dropped security cheque no.349259.. Of dena bank pimpalwadi branch.. Threatens about legal case under 138... Loan disbursment date is 10/11/2015.. Amount is 210000... Tenure is five years... Presently account is active.. And in rx step... I cannot repay this loan prior the tenure... Plz help me... I am ready and willing to pay the future installments regularly...

I have transfer by debit cart amount 5000 for state common entrance/mumbai/state common entrance/seq no.[protected], regarding admission of engineering on 30/6/2017 till now no refund. My self tanaji dhaigude from baramati.
I have call customer care then also my amount not transfer.
My contact number is [protected].
Please transfer my amount as fast you can

Dear sir/ma'am,

Greeting of the day,

I avinash singh did an online transaction on 15th july 2017 of 5350/- inr on irctc website using my debit card but the payment got failed and amount got debited from my account. As per irctc they have initiated a refund instruction with axis bank on 17th july 2017.

I called axis bank customer care[protected] on 21st july 2017 to check the status of the refund and they asked me to wait till 25th july 2017 as it takes 7 working days. So i waited and finally called customer care again on 27th july 2017 to see what is going wrong with axis bank. But as per the customer service agent i will have follow a whole long procedure to get my own money which can take upto 120 days. Wow!

I am also attaching the screenshot of irctc page where it says that they have refunded it to axis bank gateway on 17th july 2017 itself.

Kindly look into this matter and resolve it asap.

Pfa below,

Thanking you,

Avinash singh
[protected]