Axis Bank Complaints & Reviews

Today when i used the atm the following message appear my account no [protected] belongs to sector 10 panchkula
Sorry, this card is not authorized for use at this point. Kindly call[protected] or[protected] to know more. Have a nice day!

Now card block please rectify the problem

And two cards had been issued to me which i used convey

I made a fixed deposit in tilak nagar, new delhi branch last year which was supposed to be matured on 12th feb 2017 but i have not received that yet, i also had a credit card on that fd which i have closed and there is no outstanding amount on my card as it has already been closed. But despite of all that i have to run around everyday to get my fd amount credited to my bank account, and now it is the heights of everything they don't even bother about me that's why i have to register this complaint, please see to this and get my fd amount credited to my bank account or else i have to take other legal actions against the bank

I think axis bank does not want to maintain good relationship with the customers. This is my account number shriram s ([protected]). I had a balance of rs.846 on saturday (22/7/17). Now it is rs.-597 (You read it right it is minus 600). Who gave you permission to auto deduct my money with out my knowledge. I want my amount to be reimbursed... There is no proper reason for deduction of this amount. If a customer is already running short of money, how can you deduct the amount with out his/her knowledge. You need to take permission from the account holder to take his money. I will close my axis account and i will pass this info to all my friends and relatives who have accounts in axis bank and i will ask them to close the account. Hdfc is much better. Axis bank does not deserve good customers. They are big time cheaters.

Shriram,
+91-[protected]

Dear team,
My name is anbarasu and my a/c no. [protected]. Want to be discuss that this my account is salary account and address is nagpur location. My account has been negative balance. I want to finish my lease account and maintain balance as per converted savings account.
Kindly please i request to you, please activate my credit freez account so that i'm able to transfer amount and finish my lease amount.

Dear sir
I have pending principal amount rs.25694.26/- to be paid to axis bank and with interest it's amount to rs.28418/- around. But customer care person asking me to pay rs.32000/- above for foreclosures. How it is just frustrating. My credit card no.[protected]. Please solve the problem at the earliest.
My name mubeen chougule
Mobile no.[protected]

Sir,
I am babu thomas puthur, a personal loan holder at your bank, due to some textile market strike i am not able the deposit in my bank at bombay market branch so that my emi returned. Presently i am paid the emi amount. Please revival the emi return charge of rs.575/- (This amount debited in my bank today). Pls refund the same. Hope your good service to continue.

Thanking you,

Babu thomas p.
[protected]

Good morning sir, my name vishak kasagani working at aakash institute of educational services pvt ltd banglore, i opened my salary account on june 6, 2017 at axis dwarka branch delhi with co ordination of company, submitted all documents, received kit at passbook, check book, still account not yet activated. Application number [protected]. Expecting problem will be resolved soon.

I am customer holding a/c no.[protected] at habra branch w. B. My atmtransaction failed at central bank atm centre, ballygunge, kolkata on[protected] at 4-20 (Approx). No money and even no receipt has come but my s/b a/c has been debited of rs.10000. On that day i lodged a complain vide no.1634931 but still now idid not get response. I already met with the manager but no recovery. I used atm debit card.

Most of the time your atm is out of service as the branch is also there.
I m really unhappy to tell you there there is too much trouble we r facing whene we really need money.
Now tell me what should i have to do?
This is cross the limit as most of time atm is not working.
Plz take the action or solve the problem other wise i hve to close my current n saving account also.

Good morning i have transferred rs500 via paytm as on 22nd july around 7 but i got confirmation from the paytm and bank as well but amount is showing 0 in the account
Request received to send rs. 500.00 to axis bank xxxxxxxxxxx3348. Updated wallet balance: rs.93.76. Imps reference number (Rrn):[protected]
And then got msg from the bank saying

Hello! Your a/c no 57683348 has been credited with rs 500 on[protected]. The a/c balance is rs 0.00. Info:

Sir, i nandkumar kishanrao dhanshette, a resident at nalegaon to. Chakur dist latur has done wrong rtgs to unknown person. I have filled ₹55000 (Fifty five thousands) to the a/c no.[protected] ifsc code - utbi0000222 axis bank porbandar, gujrat which belongs to arvind bhimjee rajyaguru on[protected]. So i kindly request the supreme authority to look in to the matter & help me to get my money back. Thank you very much sir....

On 19/07/2017, i tried paying 993.80 inr to eventsnow.com to book tickets for prokabaddi at gachibowli stadium.
As thr payment failed tgr first timr, i did it fr the second time.
It was successful but the amount deducted twice and no refund initiated.
I already got clarified with eventsnow abt the double deduction but they said they havenot received any amount and the bank must b refunding it.
Its been 4days and there is no sign of any refund from the bank.

From
R. Agila,
5/587, sri selva vinayagar koil street,
Mogappair west (Mmda),
Chennai-600 037.
To
The hon’ble banking ombudsman,
No.16, inside reserve bank of india,
Fort glacis, rajaji salai, parrys,
Chennai-600 001.
Honoured sir,
Sub: personal loan sanctioned by axis bank to my father on my name – father expired by heart-attack – family is deserted – facing much hardship even for food - axis bank sends rowdies to collect the loan outstanding amount - intimidation & coercion to life - requested for resistance from rowdies and waiving off the loan amount – prayed for.
Ref: 1) axis bank loan a/c no. Ppr[protected]Loan issued from pallavaram branch and collection branch is: axis bank ltd., unsecured collections, 3rd floor, old no.38, new no.165, arcot road, plot no.65, united india colony, kodambakkam, chennai-600 024).
2) my letter addressed to the hon’ble banking ombudsman dt.19.07.2017.
3) calls from shri ravikanth, said to be an advocate, mobile numbers [protected] & [protected].
3) frequent calls, physical presence to home with rowdies, intimidation & coercion to my life, abusing with filthy languages by both shri sathiya, said to be an advocate, high court chamber no. 0152 (Mobile no. [protected]) and shri arulraj, mobile no.[protected].
*
In continuation of my letter 2nd cited, i respectfully submit that the copy of letter in the ref. 2nd cited was also marked to the axis bank, kodambakkam branch for an intimation. On 19.07.2017, mr sathiya, said to be an advocate, high court chamber no.0152 (Mobile no. [protected]) and mr arulraj, mobile no.[protected] came to my home around 08.00 pm with some rowdies and intimidated me and my aged mother for our life ie we would be kidnapped and tortured and the household items in our home would be ceased. They also used intolerable filthy languages. Both the persons behaved like rowdies and abused us.
P a g e | 2
I submit that again mr arulraj came to my home around 04.00 pm on 22.07.2017 and tortured me and my mother by saying how brave you were that you wrote a letter to banking ombudsman with a marked to our axis bank branch who, the banking ombudsman, wouldn’t shake me/us. We have branches all over india and transacted business with crores of rupees. As an official formalities, the banking ombudsman would send a summon to our branch. Our advocate, sathiya would simply face the banking ombudsman and settle the issue smoothly, mr arulraj said. Again he informed me that he would come on monday, 24.07.2017 with rowdies. At the time leaving my home mr sathiya forced me to write a letter with the contents that he did not torture me by coming home and over phone and if i do so i need not pay the outstanding loan dues which would be treated as settled.
I respectfully submit that at present, we have been struggling even for food and basic amenities as there is no source of income. As such, i am unable to pay the loan dues from june 2017.
I respectfully submit that i asked mr sathiya, said to be an advocate and mr arulraj the loan details such as bank statement, how much the loan was obtained on my name by my father, how much so far paid, how much is outstanding, rate of interest, etc. For which, mr sathiya replied that no statement would be given to me but i have to pay the dues @ rs.8743/- p. M. Life time at the rate of interest, 20%. We never go for any legal action against you despite i am an advocate but only man handling with rowdies, mr sathiya said.
Sir, i and my mother are in danger. Mr sathiya and mr arulraj are very aggressive. They may do any hard to us even for our life.
If anything happens to me and my mother, mr arulraj, mr sathiya, mr ravikanth and the branch manager, axis bank ltd., kodambakkam branch are responsible.
I humbly pray that i may kindly be provided with protection from the rowdies of axis bank, kodambakkam branch very particularly from mr arulraj and mr sathiya and their accomplice and necessary order passed to waive off the outstanding loan amount taking cognizance of my pitiable poverty deserted family position. We are at the fear of death by the above persons. I also enclose herewith the copy of letter 2nd cited for your kind reference.
Thanking you,
Yours obediently,
(R. Agila)
Place: mogapair west,
Date : 22.07.2017.

Me — refund o[censored]nsuccessful payment of meal card no [protected]. —

From: "abhishak. Gupta"
To: meal. [protected]@axisbank.com, [protected]@axisbank.com
Date: sat, 22 jul 2017 17:39
Subject: refund o[censored]nsuccessful payment of meal card no [protected].

Hi,

I have a meal card of axis bank. Meal card no. Is [protected]. On 15/07/2017 i try to make a payment to future retail ltd at 20:44:05 of rs. 616.70 but due to connectivity problem the payment was failed. Future retail insure me that i will get refund of debt amount with in 72 hours but i have not received this amount till date. Please look into the matter and resolve the issue.

Hi team,

I had transferred rs 5000 from my axis bank account to hdfc bank account on 7th of july, the amount has been debited from my axis account but has not yet credited to hdfc account.
Kindly revert the transaction so that i get my money back. Please do the needful as early as possible.
In case of any more input you can mail me [protected]@gmail.com

Dear sir,
I have taken loan from axis bank this week. Initially when i ask terms and condition ur executive gave information as follows 10.99 interest with part and preclosure option and processing fees 1000. Finally above said information not applied for me instead they took 11.49 and processing fees rs 5000. Actually this instead make me as guilty (I cheated). When i ask ur executive y hapoens like this he spoken me in arrogant mode... His name is elayia cell no ([protected])

Kindly provide valuable solution.. This incident is damaging axis bank good will..

Thanks,
Muthu
[protected]

I applied for salary account in axis bank, sion branch, mumbai one month back but it has not been activated yet. The staff there is so unprofessional that they say that it will be done everytime i call them. The guy who i called is manibhadra singh. My application number is [protected]. Please help me get it activated or i will have problem recieving my salary.

Hi axis bank ceo,

My account no is [protected]...

My company is having salary account with your bank. I have sent a mail related to my money got locked in lien balance by 15th july and till today haven't got the reply. Spoke to call center twice and they referred creditcard department who has locked my amount in lien balance. Creditcard department not picking up the phone for the past 5 days... No is picking up the phone, but most of the times its busy too...
Lot of personal issue for post 6month. My mother was died. So only i am not paid creditcard payment. But this o/s amount was lien in my account. Kindly clear and activate my card. Give final chance for me... Regularly i will pay all amount promise.. Please clear this issue sir...

Thanking you
Venkatesh. P

It is written with a big regret that axis bank gotri branch, vadodara, gujarat, india have been disable to open an current account since last 10 days, as per commitment from axis bank my account to be open within 3 to 4 days, due to this unproffesional and poor response i am not able to apply for gst and due to which my ongoing business is stuck and face losses in first step of my business life. It is really a bitter experience and with sorrow i must admit that axis bank is fail to provide satisfaction in this rapid conversion era of banking sector world. Request to stop fake commitment on daily basis when asking for resolution time of this problem.

Name: vidhyut vision electrical solutions
Branch: gotri vadodara

This is very disappointing to me that i have opened my salary account in axis bank in last month and still not able use net banking facility due to unexpected massage whenever i have tried to transfer my money to other account or tried to do any online payment.

I always got massage on screen i. E. Access to the menu is not available. Please contact bank administrator.

Moreover have tried to update my profile and my addhar number but even have failed to edit my info on your portal.

If i am not able to do any payment/ transfer money /purchase then whats the use of net banking facility.

Literary speaking i have totally screwed my happiness by opening account in axis as i have tried to call local branch number and spoken in kranti chowk branch, aurangabad maharashtra branch.in additional have searched all options on your site that how to solve this issue. Calling on your[protected] is really wasting my time. Within one and half month never connected with any representative but always heard recorded massage every time more that 03 min.

You have provided many options to avail many things but very sad to say need to improve on customer support.

I have attached snaps of error massage which have seen hundred times on screen wheni have tried to do any net banking transaction.

This would be my last change to asking for help or else i will have to think on move. As at the current days you must be know the importance of net banking.

Please find below my accounts details :-

Name - dipak shankar dhagale
Customer id[protected]
Axis bank, kranti chouk, aurangabad, maharashtra.
Contact number - +[protected]

Hoping for positive response on high priority.