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Axis Bank Complaints & Reviews

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Updated: Dec 8, 2025
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S
santosh_rg
from Mumbai, Maharashtra
Jul 17, 2017
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Address: 411036

Dear sir,

On 25th november 2008 axis bank collection centre located at ctc 770, f. P. 226/3, second floor, bakre avenue, bhandarkar road, pune - 411004, phone no.[protected]/35/36 /40636666&[protected]
Issued a letter to me in the matter of foreclosure of axis bank personal loan no. [protected], as per the letter, the bank asked me an amount of rs. 55000 towards full and final settlement of the loan against all the dues standing on account of the personal loan.

I was told that the loan will be closed after this settlement.

Also have sent this settlement letter number of times before to axis bank and there advocates who keep sending me notices.

But the same is still not closed in axis bank records and they have also reported the same in cibil. I am not at all in a position a pay a single rupee as i am earning only hand to mouth.

I am attaching the settlement letter and cash receipts for your ready reference.

Please inform axis bank to close the loan and clear my cibil report.

Kindly oblige

Thanks in advance
Santosh gujar

P. S. : this is the second time i am luanching this complaint as axis bank is still troubling me.
Axis Bank customer support has been notified about the posted complaint.
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    V
    Vinayaga Murugan
    from Puducherry, Puducherry
    Jul 17, 2017
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    Address: Pondicherry, Puducherry, 5305620202540155
    Website: axis bank

    1. Very hevy penalit and over interest rate
    2. Non - proper communitacion to customer
    3. I have purchesing rs. 15000 (Fifiteen thousand only cost of things, but your bank collecting as penality and some other resons of rs. 8000/- totaly, your customer of mr. Vinayagamurugan (Cell no [protected]) suffer that cost (Ony we use of 3 monthly only)
    4. Please reduse my penality amount of rs. 8000 (Now my savings account locked already my home loan amount of due very month has been automedicaly debit, it is now locked, in the ragarding not properly indimedet your side, (Now paid 15000+ 8000 totaly rs. 23000)
    Axis Bank customer support has been notified about the posted complaint.
    Jul 17, 2017
    Updated by Vinayaga Murugan
    pleas close - my credit card no is [protected]
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      A
      Abhayln
      from Pune, Maharashtra
      Jul 17, 2017
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      Address: Mumbai City, Maharashtra, 400049

      I hold a visa credit card issued by axis bank.

      Since past one month now, i am not getting any email alerts for my credit card transactions (Merchant and/or online) on my registered email id. Please note that i am continuing to get the credit card statements on my same registered email id. I also received sms alerts for transactions on registered mobile. Only the email alerts are missing.

      I have called up on helpline numbers, visited the branch and consulted the branch manager and my rm as well but to no avail. Helpline refuses to even raise a service request for the issue. They just tell me that they will escalate it.

      I am extremely disappointed with the effectiveness of customer service. It is a major security issue from my perspective. I am a priority customer of the bank. I cannot even imagine what service a regular customer will get!
      Axis Bank customer support has been notified about the posted complaint.
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        H
        hrushi behera
        Jul 17, 2017
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        Address: Raigad, Maharashtra, 402107

        Dear sir

        This is to inform you that self has not received axis active points from 28th may'17 to 24th jun'17 inspite of achieving target of 70000 steps per week.
        Self had also raised service request 3 time which is yet to solve and just gets escalated to next level every 10 days. Self has received points for the weeks after 24th jun'17.
        On 17th jul'17 again the service request no. 32617251 has been escalated.
        Request you to kindly take up the matter as it is not being solved for over a month now.
        Axis Bank customer support has been notified about the posted complaint.
        Hi. I have a personal loan: PPR[protected]. Which was closed on 17/06/17. The lady in jayanagar branch asked me to pay some amount. Without hassle I paid. But they had asked me to pay excess. Now I have been waiting for the refund from 17/06/17 and no response. Axis bank sucks. I will never come back to this bank for anything.
        I paid my credit card bill on 1st July 2017, as due date was on 3rd July 2017, that time, it was showing I paid amount, now again due amount is reflecting and asking to pay before 3rd July 2017, when I checked my account details, amount got debited, kindly help, thanks
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          J
          Janmejoy Das
          from Bhubaneshwar, Odisha
          Jul 17, 2017
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          Address: 122002
          Website: make my trip.com

          The refund amount made by make my trip on 30th may 2017 is not credited in my account [protected] still now i will give the refund reference number of the merchant[protected] &[protected] for ur consideration. I also contacted several times ur customer service center for quarry. But no result. My mob. No is [protected]. So pls call me if any reference required.
          Axis Bank customer support has been notified about the posted complaint.
          I have given my documents for salary account in the name of Vinayak Asundi. i'm already 5 month waiting for your response, But it now I didn't got any confirmation sms or mail from your end.Please check let me know what is the process stack into it.I request you to get back to me asap.
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            P
            Prajwal A S
            from Tumkur, Karnataka
            Jul 16, 2017
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            Address: Uttara Kannada, Karnataka, 581301

            Dear sir/ madam,

            This is regarding the worst service provided by the axis bank karwar branch. On january 6th 2017, i was contacted by one of your bank officials regarding the opening of sb account. I actually wanted to have a credit card. He came to my place and collected all the necessary documents in this regard and assured me to get the my credit card within 15 days. But after that he just escaped, never informed me about the account opening. After a month, i contacted him on phone, he texted me that he will get my sb account opened within two days and get me the credit card asap. But after that conversation he never contacted me. After 6 long months, on 19th june 2017, he called me and said he was deputed to some other branch and hence he couldn't contact me. He also said that as my credit card is ready, i just need to open sb account and for that he will meet me on 19th. I agreed as i wanted the credit card badly. He opened my sb account on that day and from that day he is making some fake promises regarding the credit card. Now also he is just giving me the assurance that he will get my credit card within 2 days.

            Sir, even i work in a public sector bank as an assistant manager but we never cheat our customers like the way your employee cheated me to achieve the target. Opening a sb account was not my priority, but the credit card was.

            Sir, i have attached the details of my account and the screenshot of the conversation between me and your bank official with this mail. I want to to resolve my issue asap.

            Thank you.
            +5 photos
            Axis Bank customer support has been notified about the posted complaint.
            Jul 12, 2017
            hemant103's response
            My balance cut 10 to 11 Rs in each month or in a week. I got message from your side like info: TIP/SCG.VISA.POS.DT 060717/.

            This is always cut when I used my card to fill petrol tank of my bike. I have a Platinum Visa card, if its cut on same basis so I will never used services of Axis Bank. Its my humble request to you please refund my money as well and stop this kind of charges on online fueling process.
            Hell Axis Team,

            My balance cut 10 to 11 Rs in each month or in a week. I got message from your side like info: TIP/SCG.VISA.POS.DT 060717/

            I don't know why its cut my balance. I have Visa/Platinum Debit card.

            Thanks,
            Hemant Solanki
            Dear sir

            My crdit card is block n crdit card all amaunt trsfer in my saving acunt bt my saving acunt not trsfr in my crdit card amunt 14900/- so plz trsfr amunt in my crdit card n unblock my acunt ...
            Card no *******1206
            Ankush sehgal
            [protected]
            Hi, my name is Siddharth Kumar and I applied for salary account on 28th June 17. However my account is still not activated.
            A/C details

            A/C no :[protected]

            Kindly look into this issue .

            PS: My friend applied for the same in HDFC bank and his account was activated in 3 days. Please improve your services
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              R
              Rajusravs
              from Hyderabad, Telangana
              Jul 16, 2017
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              Address: West Godavari, Andhra Pradesh, 534001
              Website: www.google.com

              Sir... My name kosuri ganeswararao. I am from andhra pradesh.in eluru 534001.. I have andhra bank debit card withdrawal thru axis atm main bazaar. Near clock tower centre.12.07.17..11.30. Am 2500 rswhen machine counting power shut down.. Money not comes... But my money was debit my account. Till now not credit my account... Plz my money credit as well as soon... Thank u. Sir..
              Axis Bank customer support has been notified about the posted complaint.
              Jul 17, 2017
              Updated by Rajusravs
              My AC [protected].. ifsc ANDB0001242.
              I was apply for bank ac in 1 month agow. But ac not activated in till date. To please activate my account.
              Thanking you
              ganesh pawale
              [protected]
              [protected]@gmail.Com

              amount withdrawal middel process poweroff in axis atm - Comment #2789286 - Image #0
              I had applied for new debit card as old one was broken,
              its been more than 15days till date i didnt recieved it...

              Customer care also uanble to provide information or status
              I have did the two transactions on 10th july for KALOJINRAO. The amount was credited from my debit cardno : XX2656. Amount was 2259.50 but it did not gte transfered to KALOJINRAO. could you please check it and make sure that it get refunded.
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                V
                Vijaya_K
                from Sirsilla, Telangana
                Jul 16, 2017
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                Address: 500056
                Website: Amazon.com

                Usd 10.99 was debited on my credit card account on 15th june, 2017 at amazonprime member. And again, today on 15th july, 2017, a transaction was tried but it was declined because of low credit limit at present. Hence, please check these unauthorised transactions which are being done without my consent. Moreover i am never an amazon prime member. Please help me in this regard. Images of the messages received are attached.
                +2 photos
                Axis Bank customer support has been notified about the posted complaint.
                Plz koi v AXIS bank me account open mt krwaiye, Debit card ka annul charge lgta h..but axis bank annul charge k sath debit card issue krwane ka charge v leta h 500 rs.
                Matlab 800 rs ka loss.
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                  P
                  Parminder.singh159
                  Jul 15, 2017
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                  Address: 411006

                  New atm pin is not working.

                  I checked it while withdrawing money from netwest bank atm here in uk. It says pin incorrect.

                  Axis bank / and their atm's are not available in uk where i am based now for another month. So the atm pin that you sent or are going to send must work in any international atm's.

                  Secondly as i mentioned that for money i am completely dependent on this travel currency card for a month. If it doesn't work then i dont have money to survive. I believe this is enough for you to ensure whatever you do next is checked/ re-checked/ confirmed with 100% accuracy and then processed with the atm pin that i can use in future. Also, this has to be really quick.

                  I don't want this card getting blocked while i am hitting at the atm with incorrect pin. That will lead to more mess where i cant afford.

                  You can reach out to me on my uk mobile no: [protected]

                  You can check my multi currency card details using my registered email address mentioned below.

                  Parminder singh bhatti
                  Parminder. [protected]@gmail.com
                  Axis Bank customer support has been notified about the posted complaint.
                  Jul 15, 2017
                  Updated by Parminder.singh159
                  Received a SPAM call from 00 91 [protected] just now. Can someone take strict action against owner of this number as this person tried to take my card information to commit fraud. This is important for someone to take action against this person.
                  I gave him confusing / incorrect information about my card which he will still use to commit fraud...
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                    W
                    warrior85
                    from Periyakulam, Tamil Nadu
                    Jul 15, 2017
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                    Address: Kolkata, West Bengal, 700159

                    I've bought sovereign gold bond on 14th july which was issued by rbi for gov of india through online axis easypay. But when i asked bank to provide me the certificate they are denying saying they don't ave any information. Then i called axis customer care phone banking they are asking me to get it touch with branch even though i said that i already asked branch but still the customer care insisted to get in touch with bank branch as they don't have information. I need help to get it resolved as i'm uncertain about my sgb investment through axis bank.
                    Axis Bank customer support has been notified about the posted complaint.
                    Aug 05, 2017
                    Updated by warrior85
                    I've not received any reply from AXIS bank regarding the issue then how it could be marked as resolved?
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                      K
                      krishna.attal
                      from Pune, Maharashtra
                      Jul 14, 2017
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                      Address: Kolhapur, Maharashtra, 416001

                      Hi all,

                      Respected CEO and and all staff of axis bank this is Krishna Rajendra Attal, Mobile Number [protected] here from sangli district maharashtra. I have a complaint regarding education bank loan of axis bank.

                      On 5th june I had applied for bank loan for my education study abroad for my masters in telecom and networking in australia, from kolhapur axis bank branch education loan department. I had applied for Rs 25 lakhs.the person's name was Mr. Rakesh lokare, Mobile no . [protected], email id rakesh.[protected]@axisbank.com .He had promised me that the sanction disbursement letter i will get within 10 - 15 days but i haven't got. he was literally fooling me day by day, as i had submitted all the documents on same day 5th june but still no one was responding me. his manager ravindra bhakare even he didn't supported me . then on 23rd a man came for verification and Mr rakesh didn't said me about verification and then that verification person took my back ground details and successfully verified me.the valuator also came in time but the verifier came late.afterwards he took my father's verification .he told my father that i want to see yours shop.my father said yes u can but come after 2 hours as my father was busy that because of GST meeting.then on 28th that person rakesh said me that your father said to the verifier that cancel bank loan and i have received mail from mumbai branch.he was simply blaming my father because he didn't had any stupid reasons.if we would have cancelled it then why we would have come to your bank for loan.yes axis bank have less interest rate apart from other banks.if he can't work on his task properly then he must have told me that day on 5th june that please find another bank.

                      Mr Rakesh lokare, his assistant Mr kuldeep [protected], and his boss Mr Ravindra Bhakare [protected] they just ignored me for a month .as i am having my flight on 2nd july and my college is on 17th of july. I had given all the documents to Mr rakesh and hid assistant Kuldeep they just fooled me and my family telling that it was a mistake from the verifier and valuator.they are lying me . Because of this fools my visa also delayed and i have no chance now who will pay my flight tickets now . such a pathetic service provided by axis bank.i am sorry to say this but yes this the truth . I contacted yours customer care they too told me contact your branch .and even Mr rakesh didn't provide that mobile App where i can track my documents submitted to which branch and also he didn't clearly mentioned about verification process that the person will call me and will come to my home. Mr rakesh doesn't have much knowledge i think he just know how to fool people. sorry to say this but's that's true .

                      And yes i lost my masters education carrier because of this peoples.i want justice . and in future students like me will come to your bank for education loan and these people will fool them too. these people are just liars.22 days passed and this person rakesh just was ignoring me and said that today will get, today you will get.and yes he will fool you all too saying that it was there mistake.you all can verify my documents if want but it's over now .Thanks for reading my complaint The respected CEO and all axis bank employees. please solve my query as soon as possible .

                      Thank you
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        sunimita kaushik
                        from Moradabad, Uttar Pradesh
                        Jul 14, 2017
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                        Address: Moradabad, Uttar Pradesh, 244001
                        Website: www.axisbank.com

                        We are residents of moradabad. We run a small scale business in the town. Two guys from axis bank named siddharth chopra m: ([protected]) who is a sales branch manager and paras chaudhary m: ([protected]) who is branch sales executive came from a local branch of axis bank, pilikothi and approach us to open our current account and they has taken a cheque from us of rs.10, 000 to open our current account, our cheque has been cleared from our bank account and till now our account has not been opened even after a week, the services are so pathetic of axis bank that they are not bothered to pick up our calls now. Kindly mark this complaint as we are very dissapointed as a customer from the bank because if their services are so poor today so what they will serve us in the coming future. We are calling them and they are not picking our calls and they are disgracing axis bank.
                        Axis Bank customer support has been notified about the posted complaint.
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                          R
                          rajnishgandhi
                          from Delhi, Delhi
                          Jul 14, 2017
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                          Address: 160062

                          I have axis bank multi currency (Prepaid) card worth of singapore doller (S$) 1000/- card no. 5379......01 7011

                          When i made purchase at mustafa centre, singapore and vendor swipe the card for s$ 1000 error message "invalid card" flashed since transaction was not complete and no credit to the traders account, but amount of s$ 1000 has been debited. Thus s$ 1000/- was deducted from my pre paid card without making valid purchase. Kindly re credit the amount wrongly debited in my card.
                          Axis Bank customer support has been notified about the posted complaint.
                          Pur/paytm app/noida/seq no[protected]

                          Wrong debit from axis bank multi currency card - Comment #2786854 - Image #0
                          Dear sir
                          I had requested to Bank Officials since last month for closure of account in the below append mail but no budy is responding from their side.

                          Please help me.

                          Regards
                          manoj sahu
                          [protected]
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                            rahul garga
                            from Chandigarh, Chandigarh
                            Jul 14, 2017
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                            Address: Ludhiana, Punjab, 141001

                            AXIS BANK EMPLOYEE NAME ROHIT KATARIA
                            CONTACT NUMBER [protected]
                            DESIGNATION SALES OFFICER
                            LOAN AGAINST PROPERTY BRANCH MALL ROAD LUDHIANA

                            THIS employee has taken one cheque no.324970 dated 16 jan, 2017
                            amount rs 5750. and cash amount rs 25000 for new TDS certificate and for other documents to sanction a cc limit and housing loan.

                            He utilises our cheque and till date we don't received any certificate, documents, or cash.
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              shravan pareek
                              from Kolkata, West Bengal
                              Jul 14, 2017
                              Resolved
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                              Resolved

                              Sir, i have purchased a bag of rs 749.50 from amazon on 28th june 2017... I recieved the bag on 3 july but the bag was torn so i returned it by that day itself... Amazon is claiming that they have refunded the money on 4th of july but 10days have passed and till now i didnt recieved the credit... I will be highly obliged i[censored] kindly clear my transaction the refund reference code of my order is [protected]... My axis bank debit card no is [protected]
                              +1 photos
                              Aug 20, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 20, 2017
                              Axis Bank Customer Care's response
                              Hi Shravan,

                              Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                              Regards,
                              Axis Bank
                              AM MAHESH KUMAR K.L.
                              Am taking personla loan in your bank. my ref number is 66665208
                              my loan AC number is PPR[protected]. Am already getting getting EMI message, but not my loan money
                              even though am tweeted your bank CFO BUT he is also dinot respond

                              Refund money not credited in bank account - Comment #2786858 - Image #0
                              Axis Bank Customer Care's response, Jul 20, 2017
                              Verified Support
                              Hi Mahesh,

                              Sorry for the trouble. We are unable to retrieve any details from the reference number shared by you. Please write to us at http://bit.ly/2nCOGeG and our executive will get back to you.

                              Regards,
                              Axis Bank
                              Dear Sir/ Madam,
                              I have made a payment in SBPDCL of Rs. 897 on Dec 1, 2018, through my axis bank debit card via PayTm. But the transaction failed and PayTm is claiming to have refunded back the amount in my axis bank account. But money not yet credited. Reference number received from axis bank for my refund is 5436680211226674303076
                              kindly resolve the issue.
                              Ati Priya

                              Refund money not credited in bank account - Comment #3289246 - Image #0
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                                M
                                Meera Rose Tomy
                                from Hassan, Karnataka
                                Jul 14, 2017
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                                Address: Bangalore, Karnataka, 560052
                                Website: Axis Bank

                                Hi team,

                                I had made an online transaction with amazon.in on 1st july 2017 using axis bank debit card ending with 4080. They have cancelled the item on 7th july 2017 and i got a message from amazon mentioning that the refund of rs.2439 is processed successfully and for delays over 4 days, contact bank with charge auth code #[protected].

                                I tried calling axis bank customer care numbers many times and the responses was really miserable. I have not yet received any refund till today.

                                Please consider my request on priority and help me in getting the refund as soon as possible.

                                Regards,
                                Meera rose tomy
                                Axis Bank customer support has been notified about the posted complaint.
                                Dear sir
                                I had requested to Bank Officials since last month for closure of account in the below append mail but no budy is responding from their side.

                                Please help me.

                                Regards
                                manoj sahu
                                [protected]
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                                  sachin devra
                                  from Gurgaon, Haryana
                                  Jul 14, 2017
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                                  Address: Ajmer, Rajasthan, 305901
                                  Website: [email protected]

                                  Dear Sir,

                                  I have last 4 year your bank housing loan PHR[protected] take your bank rate of interest 9.15% it. your bank new rate of interest 8.50% and your bank have new agreement rate of interest last month and my pnb account your processing fees 2875 amount in account debit for it. but your banker ajmer loan department Mr. manish ji are not response any detaile my loan account, I have last 10 day two time call Mr. manish but not response it and this problem not sole for Mr. Manish

                                  Loan department Ajmer axis bank Mr. Manish

                                  SACHIN DEVRA
                                  BEAWAR, DIST - AJMER (RAJ.)
                                  LOAN ACCOUNT NO.PHR[protected]
                                  CONTRACT NO. [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    RAHUL DHAWAN
                                    from Hyderabad, Telangana
                                    Jul 13, 2017
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                                    Address: 380051
                                    Website: www.axisbank.com

                                    Dear sir,
                                    Iam dr. Rahul dhawan my account number with axis bank is [protected]. I had applied for a cheque book about 15 days back, but my cheque book was delivered at my permanent address in gurgaon. Whereas my current address is s 406 venus parkland, vejalpur near vejalpur police chowki ahmedabad 380051. Please get my cheque delivered at this address at the earliest. Hoping for a favourble response,
                                    Regards,
                                    Rahul dhawan
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      Sarkar Ravi
                                      from Satana, Maharashtra
                                      Jul 13, 2017
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                                      Address: Pune, Maharashtra, 411028

                                      Hello
                                      It's been 43 days since i submitted my documents for opening salary account but till date not opened. Earlier i was told that since i had cancelled my previous salary account with axis bank my account was not suspended. One month passed by and my salary got credited and every day i was promised that it will be activated. The n i spoke to the branch manager mr. Vaibhav who also gave me false information that the account is not suspended and it will be done shortly and account will be activated. Frustrated i went to the nearby branch where the manager told me that no account to be suspended only my customer id needs to be activated which she did immediately and told to inform my branch to activate my account. But till date account is not activated. All false assurance​ by marketing person mr ajit and branch manager mr. Vaibhav are not picking up their phone also now
                                      Ac no.[protected]
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Dear sir
                                      I had requested to Bank Officials since last month for closure of account in the below append mail but no budy is responding from their side.

                                      Please help me.

                                      Regards
                                      manoj sahu
                                      [protected]
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                                        dhannendra yaduvanshi
                                        from Indore, Madhya Pradesh
                                        Jul 15, 2017
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                                        Address: Gwalior, Madhya Pradesh, 474012

                                        I am axis bank account holder ofTransport Nagar gwalior branch
                                        Employee dilip Varma has did fraud with me and transfer 36312 rupees from my account to max life policy with my fake sign without my permission he signed on the form of policy and transfer it to the max life insurnce . when i asked about my transation he said they by mistake it would happen money will automatically come back after 15 days .my maxlife policy
                                        number[protected] and my complaint number is 18265879 .
                                        Bank did not refund my money yet so plz help me .my number is [protected].
                                        its around 3 months but they are only troubling me.
                                        Axis Bank customer support has been notified about the posted complaint.
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