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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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K
Kavyaso
from Bengaluru, Karnataka
Jul 19, 2017
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Address: Shimoga, Karnataka, 570021
Website: payumoney

Some person called and told calling from axis bank customer care, your card will expire and he only said the first 8 digits of my debit card number and told only rs.1 will deduct from your account and the net secure code was came for only rs1. Not for the amount rs. 7766.
My account debit the amount of rs.7766, for the debited amount details showing payumoney of the buyer id[protected].
Please help us to get the amount refund. It, s huge amount.
Axis Bank customer support has been notified about the posted complaint.
Hello Sir my personnal loan no-PPR[protected] and my emi date is 5th of every month, so pls change this emi date to 10th of every month, this is due because i am getting salary 10th of every month.So pls change my emi date to 10th otherwise i could not clear the loan amount every month

Thanks
Ramji Tiwari
[protected]
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    J
    Jyoti Tirkey
    Jul 19, 2017
    Resolved
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    Resolved

    Address: Pune, Maharashtra, 412105
    Website: Axis bank personal Loan

    Hello,

    Ppr[protected] is my personal loan number.
    Only 8 emis are pending and i have asked for foreclosure letter from the recovery depatment.
    Sonali was calling me continously at my office reception despite me saying that i will make the complete payment by 30th july which is mentioned on the letter.
    It seems axis bank has taken gundas for recovery.
    The way that female spoke to me is purely harassment.
    If this does not end with immidiate effect either i will go to media or have to file legal complain stating that sonali is mentally harassing me despite me confirming that i will make the payment.

    Kindly look into the matter.
    Aug 28, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 21, 2017
    Axis Bank Customer Care's response
    Hi Jyoti,

    Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

    Regards,
    Axis Bank
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      J
      jashjugnu
      from Hyderabad, Telangana
      Jul 19, 2017
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      Address: 500081
      Website: www.axisbank.com

      Hi team,

      I have done imps transaction of rs.7000 on 3rd july, 2017 to corporation bank beneficiary. But the beneficiary didn't receive any amount. The transaction has been failed. But, the amount has been debited from my account.

      I raised a complaint through customer service. I have been calling them for a long time. But, there is no positive response. They are just saying the complaint has been closed. They are not giving any solution. Just saying it's been raised to the wrongly concerned people... So, we closed it.

      Request you to refund the amount as soon as possible. I need money very badly.

      My account no.-[protected]

      My phone no - [protected]
      Axis Bank customer support has been notified about the posted complaint.
      I need to know where it is written that spouse has no right to check loan details n complaint. If a person is giving u every details of applicant n saying that i m his spouse then what is the issue in resolving that applicant problem.
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        H
        Hicoolbro
        from Mumbai, Maharashtra
        Jul 19, 2017
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        Address: 400072

        Hi i had axis bank card actually they gave me 2 card which i was using it from past 3 years and given them a business worth 25 lakhs but all of a sudden in feb i met with an accident and was on bed till march and joined back my current organisation in april. They promised me that they will be paying for the 2 month salary as a medical condition and also the salary of april and may become due which i was requested management for long coz i was getting huge pressure from lenders who lended me when i met with an accident as well as credit card which i swiped to pay the hospital bills and few lenders. But now all of a sudden the company is closed which was running perfectly from past 3 years and they are delaying the clearance and also their checks are bouncing but i am keeping hope that i will get the money so that i can pay my dues. But the credit card payment is overdue from march which till now they were giving time to me but now it is so much of pressure that i am unable to live and coz of non clearance unable to get any offer for new job. The credit card agency is calljng my relatives, friends, collegues, neighbours etc and talking very bad about me and askjng them to pay which i have never shared their details to the bank but dont know how come they are getting their numbers and calling them. Please help or i will seriously cant bare this anymore.
        Axis Bank customer support has been notified about the posted complaint.
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          M
          Manohar KS
          from Bengaluru, Karnataka
          Jul 19, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560002

          Dear team,

          I have made imps transaction on 19th july 2017 for the amount rs.700 from my axis account to iob account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
          I contacted axis bank customer care, but no use.

          Axis bank account no: [protected]
          Aug 20, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 20, 2017
          Axis Bank Customer Care's response
          Hi Manohar,

          Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

          Regards,
          Axis Bank
          Dear Axis bank,

          I have made imps transaction on 15th December 2017 for the amount Rs 3050 from my axis account to another bank account. The amount got debited from my account and also beneficiary account is not credited. The transaction status is shown as suspect. I request you please coordinate with bank to escalate this issue.
          I contacted axis bank customer care, but I am always redirected to automated calls. No real person ever takes the other end.

          Please help.
          Axis bank account no: [protected]
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            A
            AyeshaJabeen
            from Bengaluru, Karnataka
            Jul 19, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560032
            Website: IRCTC

            18 july 2017
            I was booking train tickets from irctc app, i proceeded for payment. Finally tickets were not booked but the amount got deducted from my account.
            I request for a refund on my account.
            Irctc app showed the reason that "bank did not respond" for the failed transaction on 18th july 2017 but as of today i. E. 19th july 2017 the reason showed is "payment failed".
            Aug 20, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 20, 2017
            Axis Bank Customer Care's response
            Hi Ayesha,

            Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

            Regards,
            Axis Bank
            I from my axis account i am losing money ofRs.11.8 everyday based on TIP/SCG.VISA.POS.DT transaction. Kindly do a needfull
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              S
              Shiva Prakash Nanjundappa
              from Surat, Gujarat
              Jul 19, 2017
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              Address: Bangalore, Karnataka, 560021
              Website: Axibank.com

              Hi

              I tried applying home loan under multiple bank in hdfc & state bank of india but these two banks not even taking application under pmay but axis bank they told they will take application but they will increasing rate of interest for 9.65 under pradhan mantri awas yojna, i don't know how to get benefited under pmay why is government is silence on these issues.

              I born and bought up in bengaluru from last 30 years only in rented house we are lower middle class, please some help us how to get a loan under pmay.

              Regards

              Shiva prakash
              Axis Bank customer support has been notified about the posted complaint.
              Jul 19, 2017
              Updated by Shiva Prakash Nanjundappa
              Hi

              I tried applying home loan under multiple bank in HDFC & state bank of India but these two banks not even taking application under PMAY but axis bank they told they will take application but they will Increasing rate of interest for 9.65 under Pradhan mantri awas yojna, i don't know how to get benefited under PMAY why is government is silence on these issues.

              I born and bought up in bengaluru from last 30 years only in rented house we are lower middle class, please some help us how to get a loan under PMAY.

              Regards

              Shiva Prakash
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                A
                abrahamvasanth
                from Bengaluru, Karnataka
                Jul 18, 2017
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                Address: Surat, Gujarat, 322501

                I HAVE PAID ALL EMIS OF MY PERSONAL LOAN. THE INTEREST WAS ALSO VERY HEAVY. IN CIBIL IT SHOWS LESS, WHEREAS axis bank charged me more somewhere 22 % or 24% (I think).

                Now it asks me charges after completing loan tenor. Rs 13764/=

                Including all my EMI was Rs 8630/= every month for 60 months.

                Now all emis were paid, but still Axis bank is asking charges, It is a kind of ill treatment
                Axis Bank customer support has been notified about the posted complaint.
                Jul 18, 2017
                Updated by abrahamvasanth
                my loan No. is PPR[protected]
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                  R
                  Radhika.Jain
                  from Bengaluru, Karnataka
                  Jul 18, 2017
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                  Address: Mohali, Punjab, 160056

                  I have issue regarding the services regarding axis bank. I have applied twice for credit card and both timed the employer who visited for documents has left the jobs and my credit card is not issued and all my documents were being submitted. I am very much disappointed by it. I always try to contact axis bank but no reply from there. If this is how u serve the customers i have to stop trusting the axis bank.
                  Axis Bank customer support has been notified about the posted complaint.
                  I Rabin Malakar having a ac in Alipurduar axis bank branch account number-[protected].i have submitted a complaint about ATM fraud on[protected]. But I am too much unlucky that m not getting any help from a bank house like axis.. I will close all the relationship with axis... Thanking you
                  Rabin Malakar
                  Ph-[protected]
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                    A
                    Avneesh Bhogal
                    from Nangal, Punjab
                    Jul 18, 2017
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                    Address: New Delhi, Delhi, 110001

                    I have axis bank credit card from last 4 months and i have done shopping for 44000 and the scheme was to get 22000rs back in my card on bill cycle but i have not got any. Even customer care not helping me in the same i am unable to get my money back i have already paid 44000in my credit card by using my bank fd i need some help on the same so that i can get my 22000 amount back
                    My contact no is [protected]
                    Axis Bank customer support has been notified about the posted complaint.
                    Hi my transaction got failed on 3/6/2017 to airtel payment.
                    transaction id[protected].Please find attached history of phone bill.
                    Kindly revert money of failed transaction.
                    Hello,
                    My name is B.jewel Rai I have taken personal loan last year amount of Rs 100000/-but know I want to clear the remaining amount please guide me where shall I made the payment.actually I'm from Manipur Imphal District any you can contact me in this id [protected]@gmail.com mobile no. [protected].

                    Thanking you
                    B. Jewel rai
                    Hi Axis bank Team,

                    Here are the transaction details which are failed and the payee has not got the amount.

                    INB/[protected]/INSTANT MONEY TRANSFER/

                    5, 025.00

                    Can you please give clarity on the same ?
                    Hello Sir/Mam,
                    The bank has debited amount within a month with full interest, while i had applied for emi options for 12 months.
                    Now they are not accepting their fault.
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                      C
                      customer_india
                      from Delhi, Delhi
                      Jul 18, 2017
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                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                      Website: axisbank

                      Axis bank has a problem in giving the refund on time. I has two encounters. The first is i ordered an item form myntra and got it refunded within 2 to 3 days form myntra side but axis bank took 2 weeks to credit the amount into my account. All other banks do the same job in 2 to 3 days. Max it can go up to 5 days. Now the second one is worst i booked the ticket on june end from yatra.com and somhow the payment got cancelled. Yatra refunded the amount within 2 days and also gave me the arn number now the axis bank has not shown the credit into my account and it is almost july end. Axis bank keeps on saying we apologize and now is asking 120 days more to do the refund. Already took more then 2 weeks this time. It also keeps asking me to fill the form to get the refund enquiry done. Is the customer who has to fill the forms to get the refund.
                      I already gave my bank statement, proof from yatra and fill the customer dispute form.
                      Myntra refund was just 2442.85 and axis bank took 2 weeks now yatra refund is 3648 and i dnt knw how long it will take its more then 2.5 weeks now.
                      Axis Bank customer support has been notified about the posted complaint.
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                        P
                        pavan1788
                        from Hyderabad, Telangana
                        Jul 18, 2017
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                        Address: 560097

                        I have worked with axis securities & sales ltd in banglore sahakar nagar, and i have left the job before seven months, i have snt my pf sattlement forms from company side i hve not received any msg any call yet if i cal pf customer service they said that they haven't recived any form yet, pls take action on axis securities n help me my numb [protected]
                        Axis Bank customer support has been notified about the posted complaint.
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                          D
                          darshak mehta
                          from Mumbai, Maharashtra
                          Jul 17, 2017
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                          Address: 400092

                          Hi dis is darshak here i hv got a axis bank gift card from my corporate company through princeudaan loyalty program the sixteen digit number is [protected].. I m getting many issue in how to use n how to activate it i.. I had made call on axis bank helpline desk so they have told to mail on this email id.. I need u to help me by activating my card n accordingly help me in using it
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            santosh_rg
                            from Mumbai, Maharashtra
                            Jul 17, 2017
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                            Address: 411036

                            Dear sir,

                            On 25th november 2008 axis bank collection centre located at ctc 770, f. P. 226/3, second floor, bakre avenue, bhandarkar road, pune - 411004, phone no.[protected]/35/36 /40636666&[protected]
                            Issued a letter to me in the matter of foreclosure of axis bank personal loan no. [protected], as per the letter, the bank asked me an amount of rs. 55000 towards full and final settlement of the loan against all the dues standing on account of the personal loan.

                            I was told that the loan will be closed after this settlement.

                            Also have sent this settlement letter number of times before to axis bank and there advocates who keep sending me notices.

                            But the same is still not closed in axis bank records and they have also reported the same in cibil. I am not at all in a position a pay a single rupee as i am earning only hand to mouth.

                            I am attaching the settlement letter and cash receipts for your ready reference.

                            Please inform axis bank to close the loan and clear my cibil report.

                            Kindly oblige

                            Thanks in advance
                            Santosh gujar

                            P. S. : this is the second time i am luanching this complaint as axis bank is still troubling me.
                            Axis Bank customer support has been notified about the posted complaint.
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                              V
                              Vinayaga Murugan
                              from Puducherry, Puducherry
                              Jul 17, 2017
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                              Address: Pondicherry, Puducherry, 5305620202540155
                              Website: axis bank

                              1. Very hevy penalit and over interest rate
                              2. Non - proper communitacion to customer
                              3. I have purchesing rs. 15000 (Fifiteen thousand only cost of things, but your bank collecting as penality and some other resons of rs. 8000/- totaly, your customer of mr. Vinayagamurugan (Cell no [protected]) suffer that cost (Ony we use of 3 monthly only)
                              4. Please reduse my penality amount of rs. 8000 (Now my savings account locked already my home loan amount of due very month has been automedicaly debit, it is now locked, in the ragarding not properly indimedet your side, (Now paid 15000+ 8000 totaly rs. 23000)
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 17, 2017
                              Updated by Vinayaga Murugan
                              pleas close - my credit card no is [protected]
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                                A
                                Abhayln
                                from Pune, Maharashtra
                                Jul 17, 2017
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                                Address: Mumbai City, Maharashtra, 400049

                                I hold a visa credit card issued by axis bank.

                                Since past one month now, i am not getting any email alerts for my credit card transactions (Merchant and/or online) on my registered email id. Please note that i am continuing to get the credit card statements on my same registered email id. I also received sms alerts for transactions on registered mobile. Only the email alerts are missing.

                                I have called up on helpline numbers, visited the branch and consulted the branch manager and my rm as well but to no avail. Helpline refuses to even raise a service request for the issue. They just tell me that they will escalate it.

                                I am extremely disappointed with the effectiveness of customer service. It is a major security issue from my perspective. I am a priority customer of the bank. I cannot even imagine what service a regular customer will get!
                                Axis Bank customer support has been notified about the posted complaint.
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                                  H
                                  hrushi behera
                                  Jul 17, 2017
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                                  Address: Raigad, Maharashtra, 402107

                                  Dear sir

                                  This is to inform you that self has not received axis active points from 28th may'17 to 24th jun'17 inspite of achieving target of 70000 steps per week.
                                  Self had also raised service request 3 time which is yet to solve and just gets escalated to next level every 10 days. Self has received points for the weeks after 24th jun'17.
                                  On 17th jul'17 again the service request no. 32617251 has been escalated.
                                  Request you to kindly take up the matter as it is not being solved for over a month now.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi. I have a personal loan: PPR[protected]. Which was closed on 17/06/17. The lady in jayanagar branch asked me to pay some amount. Without hassle I paid. But they had asked me to pay excess. Now I have been waiting for the refund from 17/06/17 and no response. Axis bank sucks. I will never come back to this bank for anything.
                                  I paid my credit card bill on 1st July 2017, as due date was on 3rd July 2017, that time, it was showing I paid amount, now again due amount is reflecting and asking to pay before 3rd July 2017, when I checked my account details, amount got debited, kindly help, thanks
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                                    Janmejoy Das
                                    from Bhubaneshwar, Odisha
                                    Jul 17, 2017
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                                    Address: 122002
                                    Website: make my trip.com

                                    The refund amount made by make my trip on 30th may 2017 is not credited in my account [protected] still now i will give the refund reference number of the merchant[protected] &[protected] for ur consideration. I also contacted several times ur customer service center for quarry. But no result. My mob. No is [protected]. So pls call me if any reference required.
                                    Axis Bank customer support has been notified about the posted complaint.
                                    I have given my documents for salary account in the name of Vinayak Asundi. i'm already 5 month waiting for your response, But it now I didn't got any confirmation sms or mail from your end.Please check let me know what is the process stack into it.I request you to get back to me asap.
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                                      Prajwal A S
                                      from Tumkur, Karnataka
                                      Jul 16, 2017
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                                      Address: Uttara Kannada, Karnataka, 581301

                                      Dear sir/ madam,

                                      This is regarding the worst service provided by the axis bank karwar branch. On january 6th 2017, i was contacted by one of your bank officials regarding the opening of sb account. I actually wanted to have a credit card. He came to my place and collected all the necessary documents in this regard and assured me to get the my credit card within 15 days. But after that he just escaped, never informed me about the account opening. After a month, i contacted him on phone, he texted me that he will get my sb account opened within two days and get me the credit card asap. But after that conversation he never contacted me. After 6 long months, on 19th june 2017, he called me and said he was deputed to some other branch and hence he couldn't contact me. He also said that as my credit card is ready, i just need to open sb account and for that he will meet me on 19th. I agreed as i wanted the credit card badly. He opened my sb account on that day and from that day he is making some fake promises regarding the credit card. Now also he is just giving me the assurance that he will get my credit card within 2 days.

                                      Sir, even i work in a public sector bank as an assistant manager but we never cheat our customers like the way your employee cheated me to achieve the target. Opening a sb account was not my priority, but the credit card was.

                                      Sir, i have attached the details of my account and the screenshot of the conversation between me and your bank official with this mail. I want to to resolve my issue asap.

                                      Thank you.
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Jul 12, 2017
                                      hemant103's response
                                      My balance cut 10 to 11 Rs in each month or in a week. I got message from your side like info: TIP/SCG.VISA.POS.DT 060717/.

                                      This is always cut when I used my card to fill petrol tank of my bike. I have a Platinum Visa card, if its cut on same basis so I will never used services of Axis Bank. Its my humble request to you please refund my money as well and stop this kind of charges on online fueling process.
                                      Hell Axis Team,

                                      My balance cut 10 to 11 Rs in each month or in a week. I got message from your side like info: TIP/SCG.VISA.POS.DT 060717/

                                      I don't know why its cut my balance. I have Visa/Platinum Debit card.

                                      Thanks,
                                      Hemant Solanki
                                      Dear sir

                                      My crdit card is block n crdit card all amaunt trsfer in my saving acunt bt my saving acunt not trsfr in my crdit card amunt 14900/- so plz trsfr amunt in my crdit card n unblock my acunt ...
                                      Card no *******1206
                                      Ankush sehgal
                                      [protected]
                                      Hi, my name is Siddharth Kumar and I applied for salary account on 28th June 17. However my account is still not activated.
                                      A/C details

                                      A/C no :[protected]

                                      Kindly look into this issue .

                                      PS: My friend applied for the same in HDFC bank and his account was activated in 3 days. Please improve your services
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                                        Rajusravs
                                        from Hyderabad, Telangana
                                        Jul 16, 2017
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                                        Address: West Godavari, Andhra Pradesh, 534001
                                        Website: www.google.com

                                        Sir... My name kosuri ganeswararao. I am from andhra pradesh.in eluru 534001.. I have andhra bank debit card withdrawal thru axis atm main bazaar. Near clock tower centre.12.07.17..11.30. Am 2500 rswhen machine counting power shut down.. Money not comes... But my money was debit my account. Till now not credit my account... Plz my money credit as well as soon... Thank u. Sir..
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jul 17, 2017
                                        Updated by Rajusravs
                                        My AC [protected].. ifsc ANDB0001242.
                                        I was apply for bank ac in 1 month agow. But ac not activated in till date. To please activate my account.
                                        Thanking you
                                        ganesh pawale
                                        [protected]
                                        [protected]@gmail.Com
                                        I had applied for new debit card as old one was broken,
                                        its been more than 15days till date i didnt recieved it...

                                        Customer care also uanble to provide information or status
                                        I have did the two transactions on 10th july for KALOJINRAO. The amount was credited from my debit cardno : XX2656. Amount was 2259.50 but it did not gte transfered to KALOJINRAO. could you please check it and make sure that it get refunded.
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