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Axis Bank Complaints & Reviews

2.6
Updated: Dec 8, 2025
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S
sakamuri kumar
from Chennai, Tamil Nadu
Jul 21, 2017
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Address: Bangalore, Karnataka
Website: REDBUS.com

I booked tickets on july 2nd in redbus app. Tickets were not confirmed but amount of rs 2200 was deducted from my axis account. I called the customer care of redbus and he told that money was already refunded to bank but bank needs to send money to your account.

Kindly refund the money into my bank account as soon as possible

Mob no :[protected]
Travels: sri venkata ramana travels
From: vijayawada to: chennai
Bus timing:10:45
App: redbus.com
Axis Bank customer support has been notified about the posted complaint.
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    K
    Krishna Gotur
    from Delhi, Delhi
    Jul 20, 2017
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    Address: 560003

    Dear sir/madam,

    Good afternoon,

    This is krishna here from bangalore. Few days back i got call from your bank representative (Personal loan dept.) regarding personal loan and i showed interest in that. As i feel that she don't have commonsense and how to approach to customers. I have provided all required documents like (Aadhaar card, pan card, company id card, bank statement, salary slips, pp photo) to her and now she is now not responding properly. Her behavior is worst. Finally i came to know that she is not processing and i asked my documents back but she refused. Please take this as serious action and provide my documents back.

    Her mob. No. : [protected]
    From : bangalore
    Bank : axis bank (Earlier she worked in hdfc bank)


    With regards

    Krishna. G
    Mob. [protected]
    Place : bangalore.
    Axis Bank customer support has been notified about the posted complaint.
    Jul 20, 2017
    Updated by Krishna Gotur
    Axis Bank — complaining about - personal loan dept, bangalore branch. - mob. no: [protected]

    1 Review
    Kr Krishna Gotur on Jul 20, 2017 Mark as Resolved

    Dear Sir/Madam,

    Good Afternoon,

    This is KRISHNA here from Bangalore. Few days back i got call from your bank representative (Personal Loan Dept.) regarding personal loan and i showed interest in that. As i feel that she don't have commonsense and how to approach to customers. I have provided all required documents like (Aadhaar card, Pan card, Company ID card, Bank statement, Salary Slips, PP photo) to her and now she is now not responding properly. Her behavior is worst. Finally i came to know that she is not processing and i asked my documents back but she refused. Please take this as serious action and provide my documents back.

    Her Mob. No. : [protected]
    From : Bangalore
    Bank : Axis Bank (Earlier she worked in HDFC Bank)

    With Regards

    KRISHNA.G
    Mob. [protected]
    Place : Bangalore.
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      K
      katreddy
      from Hyderabad, Telangana
      Jul 20, 2017
      Resolved
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      Resolved

      Address: 500082

      Hi
      I was transferred money through instant money on last friday (Since 14/07/2017). I got message funds are debited.in friend still today on words didn't get money and any message. But his received below sms

      You have an imt for rs.100 your sms code is4168. Valid upto[protected]. Imt id [protected]. Can be withdrawn at any axis bank or bank of india atm.
      But his account didn't credit any amount. Plz return my money to my bank or my friend bank.
      My bank details
      Account no:[protected]
      Katreddy. [protected]@gmail.com
      Plz reply me as soon as possible.
      Aug 20, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2017
      Axis Bank Customer Care's response
      Hi,

      Sorry for the trouble. Please write to us at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

      Regards,
      Axis Bank
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        A
        Ajay Padole
        from Mumbai, Maharashtra
        Jul 20, 2017
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        Address: Nagpur, Maharashtra, 440009

        With reference to above cited subject it is to inform you that my cheque deposited on 6/7/2017 with my name a. R. Padole is returned by axis bank, untkhana branch citing a reason of short name. I am a gazetted officer working for government of maharashtra and the aforesaid cheque is my salary cheque. My full name is ajay ramdas padole but in my office my name on salary pay roll is a. R. Padole. Therefore all the cheque issued to me, are in the name of a. R padole. Please note that our salary is through sevarth software module which is primarily used for preparation of salary of maharashtra govt. Employees, where my name is a. R. Padole.

        Since[protected] my account is in your bank and all the cheques i have deposited in your bank has the same name a. R. Padole. Please refer that from july 2016, all the cheques deposited in every month till june 2017 by me, bear the same name i. E a. R padole. Now in july 2017, abruptly it became a matter of concern for you and you are returning my cheque, citing a reason of short name and deducting charges for it from my account.

        How can a. R. Padole becomes a short name overnight? This perplexed me completely and unable to comprehend your motive for such action. Please refer the reserve bank of india guidelines for return of cheque (Code no. 1-92). This clearly manifests your mala fied intention or attempt to harass the customer. This is my salary cheque and it is my only source of income to get both ends meet. My ecs for lic, loans etc are linked with aforesaid account. Please note that if anything happens to my family you will be responsible for it.
        Axis Bank customer support has been notified about the posted complaint.
        Jul 20, 2017
        Updated by Ajay Padole
        I deposited my cheque on 6/7/2017 with my name A. R. Padole, is returned by axis bank, Untkhana branch citing a reason of short name. I am a gazetted officer working for government of Maharashtra and the aforesaid cheque is my salary cheque. My full name is Ajay Ramdas Padole but in my office my name on salary pay roll is A.R. Padole. Therefore all the cheque issued to me, are in the name of A.R Padole. Please note that our salary is through SEVARTH software module which is primarily used for preparation of salary of Maharashtra Govt. Employees, where my name is A.R.Padole.

        Since[protected] my account is in Axis bank and all the cheques I have deposited in Axis bank has the same name A.R.Padole. Please refer that from July 2016, all the cheques deposited in every month till june 2017 by me, bear the same name i.e A.R Padole. Now in July 2017, abruptly it became a matter of concern for the bank and it is returning my cheque, citing a reason of short name and deducting charges for it from my account .

        How can A.R. Padole becomes a short name overnight? This perplexed me completely and unable to comprehend bank's motive for such action. Please refer the Reserve Bank of India guidelines for return of cheque (Code No. 1-92). This clearly manifests Bank's mala fied intention or attempt to harass the customer. This is my salary cheque and it is my only source of income to get both ends meet. My ECS for LIC, loans etc are linked with aforesaid account. Pls resolve the matter asap.
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          S
          suididi
          from Kolkata, West Bengal
          Jul 19, 2017
          Resolved
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          Resolved

          Atm transaction failed, cash not received, no printed receipt from central bank atm centre ballygunge, kolkata but debited my axis bank sba/c no.[protected] of rs.10000 as i used axis atm debit card at 4-20 p. M on[protected]. On that day at 4-23p. M i again used axis atm, i received rs.1000 from the same atm. My axis branch at habra, 24parganas north. W. B
          Aug 22, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 20, 2017
          Axis Bank Customer Care's response
          Hi suididi,

          Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

          Regards,
          Axis Bank
          Hi,

          I am Raj Kumar Shaw, I have apply for Internet Banking during some days but getting invalid credentials every time.So, what can i do now.

          My mail ID is:- [protected]@gmail.com

          Please let me know what is going wrong?

          Regards,
          Raj Kumar Shaw
          Sir i have pnb atm
          I withdrawl 1000 rs and got only 900 nd
          After that i check es mini statement where i found that from account 1000 rs dedicated...

          Pls do the need full as soon as possible...
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            S
            srudra
            from Hyderabad, Telangana
            Jul 19, 2017
            Resolved
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            Resolved

            Address: Darjeeling, West Bengal, 734001

            This is regarding Home Loan Application 6686009 applied on 17th June in Axis Bank, Sevoke Road, Siliguri, West Bengal which is almost a month now.The Axis bank executive Divakar Bhattacharya is neither issuing a draft nor giving any update on the delay.It seems he is interested in some personal benefit before taking the case to closure.I strongly feel Axis Bank should come out clean and ensure the home loan is processed immediately and take actions against employee spoiling the image of the bank.
            The applicant is my relative and the bank executive is taking advantage of their lack of awareness of process.I am not sure every bank has a fixed timelines for any process why the superiors are not monitoring such cases.
            Aug 3, 2017
            Complaint marked as Resolved 
            i closed it myself by speaking to higher authorities
            Axis Bank customer support has been notified about the posted complaint.
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              P
              pranali angane
              from Mumbai, Maharashtra
              Jul 19, 2017
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400051
              Website: www.axisbank.com

              Pranali angane

              Customer id —[protected] acount no. [protected], at your bandra kurla complex bandra e, mumbai 400051, branch, '

              I forgot my atm debit card pin number for transaction.

              I tried with various combinations but i think it may have gone locked.

              Therefore, may i request you to kindly help me in this regard at your earliest at my
              E-mail id. Below —
              [protected]@gmail.com
              Aug 30, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 20, 2017
              Axis Bank Customer Care's response
              Hi Pranali,

              Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

              Regards,
              Axis Bank
              They have made Double customer id with out my knowledge.They are not doing anything.complain number --Axis bank 32584895
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                K
                Kavyaso
                from Bengaluru, Karnataka
                Jul 19, 2017
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                Address: Shimoga, Karnataka, 570021
                Website: payumoney

                Some person called and told calling from axis bank customer care, your card will expire and he only said the first 8 digits of my debit card number and told only rs.1 will deduct from your account and the net secure code was came for only rs1. Not for the amount rs. 7766.
                My account debit the amount of rs.7766, for the debited amount details showing payumoney of the buyer id[protected].
                Please help us to get the amount refund. It, s huge amount.
                Axis Bank customer support has been notified about the posted complaint.
                Hello Sir my personnal loan no-PPR[protected] and my emi date is 5th of every month, so pls change this emi date to 10th of every month, this is due because i am getting salary 10th of every month.So pls change my emi date to 10th otherwise i could not clear the loan amount every month

                Thanks
                Ramji Tiwari
                [protected]
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                  J
                  Jyoti Tirkey
                  Jul 19, 2017
                  Resolved
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                  Resolved

                  Address: Pune, Maharashtra, 412105
                  Website: Axis bank personal Loan

                  Hello,

                  Ppr[protected] is my personal loan number.
                  Only 8 emis are pending and i have asked for foreclosure letter from the recovery depatment.
                  Sonali was calling me continously at my office reception despite me saying that i will make the complete payment by 30th july which is mentioned on the letter.
                  It seems axis bank has taken gundas for recovery.
                  The way that female spoke to me is purely harassment.
                  If this does not end with immidiate effect either i will go to media or have to file legal complain stating that sonali is mentally harassing me despite me confirming that i will make the payment.

                  Kindly look into the matter.
                  Aug 28, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 21, 2017
                  Axis Bank Customer Care's response
                  Hi Jyoti,

                  Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                  Regards,
                  Axis Bank
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                    J
                    jashjugnu
                    from Hyderabad, Telangana
                    Jul 19, 2017
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                    Address: 500081
                    Website: www.axisbank.com

                    Hi team,

                    I have done imps transaction of rs.7000 on 3rd july, 2017 to corporation bank beneficiary. But the beneficiary didn't receive any amount. The transaction has been failed. But, the amount has been debited from my account.

                    I raised a complaint through customer service. I have been calling them for a long time. But, there is no positive response. They are just saying the complaint has been closed. They are not giving any solution. Just saying it's been raised to the wrongly concerned people... So, we closed it.

                    Request you to refund the amount as soon as possible. I need money very badly.

                    My account no.-[protected]

                    My phone no - [protected]
                    +1 photos
                    Axis Bank customer support has been notified about the posted complaint.
                    I need to know where it is written that spouse has no right to check loan details n complaint. If a person is giving u every details of applicant n saying that i m his spouse then what is the issue in resolving that applicant problem.
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                      H
                      Hicoolbro
                      from Mumbai, Maharashtra
                      Jul 19, 2017
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                      Address: 400072

                      Hi i had axis bank card actually they gave me 2 card which i was using it from past 3 years and given them a business worth 25 lakhs but all of a sudden in feb i met with an accident and was on bed till march and joined back my current organisation in april. They promised me that they will be paying for the 2 month salary as a medical condition and also the salary of april and may become due which i was requested management for long coz i was getting huge pressure from lenders who lended me when i met with an accident as well as credit card which i swiped to pay the hospital bills and few lenders. But now all of a sudden the company is closed which was running perfectly from past 3 years and they are delaying the clearance and also their checks are bouncing but i am keeping hope that i will get the money so that i can pay my dues. But the credit card payment is overdue from march which till now they were giving time to me but now it is so much of pressure that i am unable to live and coz of non clearance unable to get any offer for new job. The credit card agency is calljng my relatives, friends, collegues, neighbours etc and talking very bad about me and askjng them to pay which i have never shared their details to the bank but dont know how come they are getting their numbers and calling them. Please help or i will seriously cant bare this anymore.
                      Axis Bank customer support has been notified about the posted complaint.
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                        M
                        Manohar KS
                        from Bengaluru, Karnataka
                        Jul 19, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560002

                        Dear team,

                        I have made imps transaction on 19th july 2017 for the amount rs.700 from my axis account to iob account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                        I contacted axis bank customer care, but no use.

                        Axis bank account no: [protected]
                        Aug 20, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 20, 2017
                        Axis Bank Customer Care's response
                        Hi Manohar,

                        Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                        Regards,
                        Axis Bank
                        Dear Axis bank,

                        I have made imps transaction on 15th December 2017 for the amount Rs 3050 from my axis account to another bank account. The amount got debited from my account and also beneficiary account is not credited. The transaction status is shown as suspect. I request you please coordinate with bank to escalate this issue.
                        I contacted axis bank customer care, but I am always redirected to automated calls. No real person ever takes the other end.

                        Please help.
                        Axis bank account no: [protected]
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                          A
                          AyeshaJabeen
                          from Bengaluru, Karnataka
                          Jul 19, 2017
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560032
                          Website: IRCTC

                          18 july 2017
                          I was booking train tickets from irctc app, i proceeded for payment. Finally tickets were not booked but the amount got deducted from my account.
                          I request for a refund on my account.
                          Irctc app showed the reason that "bank did not respond" for the failed transaction on 18th july 2017 but as of today i. E. 19th july 2017 the reason showed is "payment failed".
                          Aug 20, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 20, 2017
                          Axis Bank Customer Care's response
                          Hi Ayesha,

                          Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                          Regards,
                          Axis Bank
                          I from my axis account i am losing money ofRs.11.8 everyday based on TIP/SCG.VISA.POS.DT transaction. Kindly do a needfull
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                            S
                            Shiva Prakash Nanjundappa
                            from Surat, Gujarat
                            Jul 19, 2017
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                            Address: Bangalore, Karnataka, 560021
                            Website: Axibank.com

                            Hi

                            I tried applying home loan under multiple bank in hdfc & state bank of india but these two banks not even taking application under pmay but axis bank they told they will take application but they will increasing rate of interest for 9.65 under pradhan mantri awas yojna, i don't know how to get benefited under pmay why is government is silence on these issues.

                            I born and bought up in bengaluru from last 30 years only in rented house we are lower middle class, please some help us how to get a loan under pmay.

                            Regards

                            Shiva prakash
                            Axis Bank customer support has been notified about the posted complaint.
                            Jul 19, 2017
                            Updated by Shiva Prakash Nanjundappa
                            Hi

                            I tried applying home loan under multiple bank in HDFC & state bank of India but these two banks not even taking application under PMAY but axis bank they told they will take application but they will Increasing rate of interest for 9.65 under Pradhan mantri awas yojna, i don't know how to get benefited under PMAY why is government is silence on these issues.

                            I born and bought up in bengaluru from last 30 years only in rented house we are lower middle class, please some help us how to get a loan under PMAY.

                            Regards

                            Shiva Prakash
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                              abrahamvasanth
                              from Bengaluru, Karnataka
                              Jul 18, 2017
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                              Address: Surat, Gujarat, 322501

                              I HAVE PAID ALL EMIS OF MY PERSONAL LOAN. THE INTEREST WAS ALSO VERY HEAVY. IN CIBIL IT SHOWS LESS, WHEREAS axis bank charged me more somewhere 22 % or 24% (I think).

                              Now it asks me charges after completing loan tenor. Rs 13764/=

                              Including all my EMI was Rs 8630/= every month for 60 months.

                              Now all emis were paid, but still Axis bank is asking charges, It is a kind of ill treatment
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 18, 2017
                              Updated by abrahamvasanth
                              my loan No. is PPR[protected]
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                                R
                                Radhika.Jain
                                from Bengaluru, Karnataka
                                Jul 18, 2017
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                                Address: Mohali, Punjab, 160056

                                I have issue regarding the services regarding axis bank. I have applied twice for credit card and both timed the employer who visited for documents has left the jobs and my credit card is not issued and all my documents were being submitted. I am very much disappointed by it. I always try to contact axis bank but no reply from there. If this is how u serve the customers i have to stop trusting the axis bank.
                                Axis Bank customer support has been notified about the posted complaint.
                                I Rabin Malakar having a ac in Alipurduar axis bank branch account number-[protected].i have submitted a complaint about ATM fraud on[protected]. But I am too much unlucky that m not getting any help from a bank house like axis.. I will close all the relationship with axis... Thanking you
                                Rabin Malakar
                                Ph-[protected]
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                                  Avneesh Bhogal
                                  from Nangal, Punjab
                                  Jul 18, 2017
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                                  Address: New Delhi, Delhi, 110001

                                  I have axis bank credit card from last 4 months and i have done shopping for 44000 and the scheme was to get 22000rs back in my card on bill cycle but i have not got any. Even customer care not helping me in the same i am unable to get my money back i have already paid 44000in my credit card by using my bank fd i need some help on the same so that i can get my 22000 amount back
                                  My contact no is [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Hi my transaction got failed on 3/6/2017 to airtel payment.
                                  transaction id[protected].Please find attached history of phone bill.
                                  Kindly revert money of failed transaction.

                                  points not redeemed and amount not settled of overpayment - Comment #2790612 - Image #0
                                  Hello,
                                  My name is B.jewel Rai I have taken personal loan last year amount of Rs 100000/-but know I want to clear the remaining amount please guide me where shall I made the payment.actually I'm from Manipur Imphal District any you can contact me in this id [protected]@gmail.com mobile no. [protected].

                                  Thanking you
                                  B. Jewel rai
                                  Hi Axis bank Team,

                                  Here are the transaction details which are failed and the payee has not got the amount.

                                  INB/[protected]/INSTANT MONEY TRANSFER/

                                  5, 025.00

                                  Can you please give clarity on the same ?
                                  Hello Sir/Mam,
                                  The bank has debited amount within a month with full interest, while i had applied for emi options for 12 months.
                                  Now they are not accepting their fault.
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                                    C
                                    customer_india
                                    from Delhi, Delhi
                                    Jul 18, 2017
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                                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                    Website: axisbank

                                    Axis bank has a problem in giving the refund on time. I has two encounters. The first is i ordered an item form myntra and got it refunded within 2 to 3 days form myntra side but axis bank took 2 weeks to credit the amount into my account. All other banks do the same job in 2 to 3 days. Max it can go up to 5 days. Now the second one is worst i booked the ticket on june end from yatra.com and somhow the payment got cancelled. Yatra refunded the amount within 2 days and also gave me the arn number now the axis bank has not shown the credit into my account and it is almost july end. Axis bank keeps on saying we apologize and now is asking 120 days more to do the refund. Already took more then 2 weeks this time. It also keeps asking me to fill the form to get the refund enquiry done. Is the customer who has to fill the forms to get the refund.
                                    I already gave my bank statement, proof from yatra and fill the customer dispute form.
                                    Myntra refund was just 2442.85 and axis bank took 2 weeks now yatra refund is 3648 and i dnt knw how long it will take its more then 2.5 weeks now.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      pavan1788
                                      from Hyderabad, Telangana
                                      Jul 18, 2017
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                                      Address: 560097

                                      I have worked with axis securities & sales ltd in banglore sahakar nagar, and i have left the job before seven months, i have snt my pf sattlement forms from company side i hve not received any msg any call yet if i cal pf customer service they said that they haven't recived any form yet, pls take action on axis securities n help me my numb [protected]
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        darshak mehta
                                        from Mumbai, Maharashtra
                                        Jul 17, 2017
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                                        gift card activation problem

                                        Address: 400092

                                        Hi dis is darshak here i hv got a axis bank gift card from my corporate company through princeudaan loyalty program the sixteen digit number is [protected].. I m getting many issue in how to use n how to activate it i.. I had made call on axis bank helpline desk so they have told to mail on this email id.. I need u to help me by activating my card n accordingly help me in using it...
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