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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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A
ajay102
from Gurgaon, Haryana
Jul 21, 2017
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Address: Agra, Uttar Pradesh, 282005

Staff is incompetent, cannot calculate the money correctly. Misbehaves when asked to do refunds. Staff at cash counter did not check the money deposited, did not check how much to be returned back, did wrong entry in the system, redo the correct entries after showing his irritation.
I suggest not to deal with this bank as staff behavior and competency matters a lot when it comes to public dealing...
Axis Bank customer support has been notified about the posted complaint.
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    R
    Rohit sancheti
    from Kolkata, West Bengal
    Jul 21, 2017
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    Address: Howrah, West Bengal, 711101

    Respected sir, this is to inform you that axis bank has deducted rs.6593 on 11-1-17 without my permission when i asked them about this deducted amount they told me that a mediclaim has been done against my name without my approval and also no documents are issued till date. I also visited my branch (N. S. Road, howrah) several times but they always say your amount will be refunded within 2-3 days. I have also given 2 application letters for refund of my deducted amount sir near about 6 months are passed till today i haven't got my deducted money. So i request you to help me and take some steps against this.

    Thanking you

    Rohit sancheti
    [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      N
      naveen naveen 11
      from Bengaluru, Karnataka
      Jul 21, 2017
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      Address: 560078

      Myself naveen kumar l and i'm holding a savings account with axis bank jp nagar 1st phase branch. Account no. [protected]. I approached the axis bank which is in jp nagar 1st phase on 21/7/217 at around 11:30am to get a printout of my bank statement, when asked about the bank statement a north indian women sitting at the helpdesk behaved very badly insulting me in a public place, she started provoking me for a fight no matter how patiently i was asking her for a printout of my bank statement she still refused telling me that i had no sufficient balance in my account and was ordering to first deposit the money in my account so that she would give me a printout.
      I ask you people do you have any such kind of rule where people are first supposed to deposit money in order to get a printout of a statement..???
      Later i even went and deposited 1000 rs into my account just to keep up my reputation for which i got the printout and when asked her about the name she refused and also the other employees working with her also didn't tell me her name.
      Why would someone not tell their name even asking repeatedly?
      She's back questioning me asking why should she tell her name, why don't you guys allow people know the names of your employees?
      Or is it that you people are scared to tell the name because you all know that you all are cheaters? Just like the north indian women who was at the helpdesk today.
      She does not even know how to behave with the customers properly nor she knows how to interact with the local people in their local language, she even finds it hard to explain anything to a customer.
      She has a very bad attitude and behaves rude to everyone who asks her for some help, she is just a black dot on a white paper.
      Hope you guys can erase the black dot which's spoiling your reputation.
      One more thing y didn't i find any name boards on the tables of your employees..???
      I observed this when i was into an argument with her wanting to know her name just for the purpose of complaining it to the authority. I couldn't find any name boards on the table nor she had a identity card around her neck.
      As per the indian penal code 1860 whoever disrespects a person in the public it's an offense liable to punishment under section 504, 505 and 506 an offence punishable with imprisonment for life, of with imprisonment for a term which may extend to seven years.
      Since i couldn't find out her name for the evidence i still got the printout of the statement which she gave me from her computer, i'm sending you the attachment along with this mail. Please verify the mail and find her out with the transaction id provided below the page.

      Hope you people would sort this issue as soon as possible and see that this dos not repeat again.
      Axis Bank customer support has been notified about the posted complaint.
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        S
        Suresh Aakunoor
        from Mumbai, Maharashtra
        Jul 21, 2017
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        Address: Mumbai City, Maharashtra, 400056
        Website: Axis Bank. Com

        I am trying to open a joint account with axis bank.
        My icici account was debited by axis bank for account opening on 07/07/2017 for rs11000.
        But the account as still not been activated.
        I am visiting the bank on a daily basis and iam just being given dates all the time.

        I want my account to be activated as soon as possible.

        Regards,
        Suresh aakunoor
        [protected]
        Axis Bank customer support has been notified about the posted complaint.
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          V
          vroy140
          from Aizawl, Mizoram
          Jul 21, 2017
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          Address: East Khasi Hills, Meghalaya, 793001

          Hello i mr. Vikash roy bearing account no.[protected] and using axis bank pos machine, before installing pos its was directed to me that there would be no extra charge but when i started using it seems that so many extra charge was there and it used to get deducted from the account. Later i stop using or doing transaction in pos machine i went to bank many time asking to surrender pos machine and to get refunded which has been charge during the installation of pos machine, but no action was taken and also no one responded to close down my account which i dont want to use anymore. For which there is an minus amount which is being charge and which i'll am not be able to pay.
          Kindly look into the matter and plz close my account and take back pos machine.
          Thanks n regards
          Vikash roy
          [protected]
          Axis Bank customer support has been notified about the posted complaint.
          62 rs debited not credited
          Plz refund
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            I
            isaacjoefoundation
            from Chennai, Tamil Nadu
            Jul 21, 2017
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            Address: 600037
            Website: www.axiabank.com

            Sir

            I had an account with axis bank at mogappair branch. (A/c no. [protected]/ account name isaac joe foundation) which i closed on date 28/03/2017
            Even after closing the account and physically appeared many times at the branch to requesting to stop harassing by sending every day a sms message telling me that i have a due of rs.4106 /- amount, which keeps on growing every month.

            Every time i see that i owe -4000 like that it is very stressful. From nill it is growing to -4000. I am troubled by this harassment which is continuing till now. This has caused sleepless nights. These constant disturbance is unhealthy.

            After no genuine response from your branch i have brought is to your notice, all they say is ignore it. They are not willing to give any acknowledgement letter that i have closed the account. Every morning i am getting your disturbing sms.
            This has caused a lot of stress to me waiting for your reply and your service
            Axis Bank customer support has been notified about the posted complaint.
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              Dolan saikia
              from Tinsukia, Assam
              Jul 21, 2017
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              Address: 412115
              Website: www.consumercomplaints.in

              Online fraud karta he he us online fraud his mobile number is.. [protected]

              Nd his bank account details is..
              Name - chandra shekhar singh
              Account number - [protected]
              Ifsc code - utib0000833
              Axis bank

              Bustard fraud peoples they cheated poor peoples... Much more dear axis bank please hold this account..

              Peoples beware of these types fraud...

              Don't put money in this account.

              Because they provide fake details or stailing money...
              Axis Bank customer support has been notified about the posted complaint.
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                S
                sakamuri kumar
                from Chennai, Tamil Nadu
                Jul 21, 2017
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                Address: Bangalore, Karnataka
                Website: REDBUS.com

                I booked tickets on july 2nd in redbus app. Tickets were not confirmed but amount of rs 2200 was deducted from my axis account. I called the customer care of redbus and he told that money was already refunded to bank but bank needs to send money to your account.

                Kindly refund the money into my bank account as soon as possible

                Mob no :[protected]
                Travels: sri venkata ramana travels
                From: vijayawada to: chennai
                Bus timing:10:45
                App: redbus.com
                Axis Bank customer support has been notified about the posted complaint.
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                  K
                  Krishna Gotur
                  from Delhi, Delhi
                  Jul 20, 2017
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                  Address: 560003

                  Dear sir/madam,

                  Good afternoon,

                  This is krishna here from bangalore. Few days back i got call from your bank representative (Personal loan dept.) regarding personal loan and i showed interest in that. As i feel that she don't have commonsense and how to approach to customers. I have provided all required documents like (Aadhaar card, pan card, company id card, bank statement, salary slips, pp photo) to her and now she is now not responding properly. Her behavior is worst. Finally i came to know that she is not processing and i asked my documents back but she refused. Please take this as serious action and provide my documents back.

                  Her mob. No. : [protected]
                  From : bangalore
                  Bank : axis bank (Earlier she worked in hdfc bank)


                  With regards

                  Krishna. G
                  Mob. [protected]
                  Place : bangalore.
                  Axis Bank customer support has been notified about the posted complaint.
                  Jul 20, 2017
                  Updated by Krishna Gotur
                  Axis Bank — complaining about - personal loan dept, bangalore branch. - mob. no: [protected]

                  1 Review
                  Kr Krishna Gotur on Jul 20, 2017 Mark as Resolved

                  Dear Sir/Madam,

                  Good Afternoon,

                  This is KRISHNA here from Bangalore. Few days back i got call from your bank representative (Personal Loan Dept.) regarding personal loan and i showed interest in that. As i feel that she don't have commonsense and how to approach to customers. I have provided all required documents like (Aadhaar card, Pan card, Company ID card, Bank statement, Salary Slips, PP photo) to her and now she is now not responding properly. Her behavior is worst. Finally i came to know that she is not processing and i asked my documents back but she refused. Please take this as serious action and provide my documents back.

                  Her Mob. No. : [protected]
                  From : Bangalore
                  Bank : Axis Bank (Earlier she worked in HDFC Bank)

                  With Regards

                  KRISHNA.G
                  Mob. [protected]
                  Place : Bangalore.
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                    K
                    katreddy
                    from Hyderabad, Telangana
                    Jul 20, 2017
                    Resolved
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                    Resolved

                    Address: 500082

                    Hi
                    I was transferred money through instant money on last friday (Since 14/07/2017). I got message funds are debited.in friend still today on words didn't get money and any message. But his received below sms

                    You have an imt for rs.100 your sms code is4168. Valid upto[protected]. Imt id [protected]. Can be withdrawn at any axis bank or bank of india atm.
                    But his account didn't credit any amount. Plz return my money to my bank or my friend bank.
                    My bank details
                    Account no:[protected]
                    Katreddy. [protected]@gmail.com
                    Plz reply me as soon as possible.
                    Aug 20, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2017
                    Axis Bank Customer Care's response
                    Hi,

                    Sorry for the trouble. Please write to us at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                    Regards,
                    Axis Bank
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                      A
                      Ajay Padole
                      from Mumbai, Maharashtra
                      Jul 20, 2017
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                      Address: Nagpur, Maharashtra, 440009

                      With reference to above cited subject it is to inform you that my cheque deposited on 6/7/2017 with my name a. R. Padole is returned by axis bank, untkhana branch citing a reason of short name. I am a gazetted officer working for government of maharashtra and the aforesaid cheque is my salary cheque. My full name is ajay ramdas padole but in my office my name on salary pay roll is a. R. Padole. Therefore all the cheque issued to me, are in the name of a. R padole. Please note that our salary is through sevarth software module which is primarily used for preparation of salary of maharashtra govt. Employees, where my name is a. R. Padole.

                      Since[protected] my account is in your bank and all the cheques i have deposited in your bank has the same name a. R. Padole. Please refer that from july 2016, all the cheques deposited in every month till june 2017 by me, bear the same name i. E a. R padole. Now in july 2017, abruptly it became a matter of concern for you and you are returning my cheque, citing a reason of short name and deducting charges for it from my account.

                      How can a. R. Padole becomes a short name overnight? This perplexed me completely and unable to comprehend your motive for such action. Please refer the reserve bank of india guidelines for return of cheque (Code no. 1-92). This clearly manifests your mala fied intention or attempt to harass the customer. This is my salary cheque and it is my only source of income to get both ends meet. My ecs for lic, loans etc are linked with aforesaid account. Please note that if anything happens to my family you will be responsible for it.
                      Axis Bank customer support has been notified about the posted complaint.
                      Jul 20, 2017
                      Updated by Ajay Padole
                      I deposited my cheque on 6/7/2017 with my name A. R. Padole, is returned by axis bank, Untkhana branch citing a reason of short name. I am a gazetted officer working for government of Maharashtra and the aforesaid cheque is my salary cheque. My full name is Ajay Ramdas Padole but in my office my name on salary pay roll is A.R. Padole. Therefore all the cheque issued to me, are in the name of A.R Padole. Please note that our salary is through SEVARTH software module which is primarily used for preparation of salary of Maharashtra Govt. Employees, where my name is A.R.Padole.

                      Since[protected] my account is in Axis bank and all the cheques I have deposited in Axis bank has the same name A.R.Padole. Please refer that from July 2016, all the cheques deposited in every month till june 2017 by me, bear the same name i.e A.R Padole. Now in July 2017, abruptly it became a matter of concern for the bank and it is returning my cheque, citing a reason of short name and deducting charges for it from my account .

                      How can A.R. Padole becomes a short name overnight? This perplexed me completely and unable to comprehend bank's motive for such action. Please refer the Reserve Bank of India guidelines for return of cheque (Code No. 1-92). This clearly manifests Bank's mala fied intention or attempt to harass the customer. This is my salary cheque and it is my only source of income to get both ends meet. My ECS for LIC, loans etc are linked with aforesaid account. Pls resolve the matter asap.
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                        S
                        suididi
                        from Kolkata, West Bengal
                        Jul 19, 2017
                        Resolved
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                        Resolved

                        Atm transaction failed, cash not received, no printed receipt from central bank atm centre ballygunge, kolkata but debited my axis bank sba/c no.[protected] of rs.10000 as i used axis atm debit card at 4-20 p. M on[protected]. On that day at 4-23p. M i again used axis atm, i received rs.1000 from the same atm. My axis branch at habra, 24parganas north. W. B
                        Aug 22, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 20, 2017
                        Axis Bank Customer Care's response
                        Hi suididi,

                        Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                        Regards,
                        Axis Bank
                        Hi,

                        I am Raj Kumar Shaw, I have apply for Internet Banking during some days but getting invalid credentials every time.So, what can i do now.

                        My mail ID is:- [protected]@gmail.com

                        Please let me know what is going wrong?

                        Regards,
                        Raj Kumar Shaw
                        Sir i have pnb atm
                        I withdrawl 1000 rs and got only 900 nd
                        After that i check es mini statement where i found that from account 1000 rs dedicated...

                        Pls do the need full as soon as possible...
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                          S
                          srudra
                          from Hyderabad, Telangana
                          Jul 19, 2017
                          Resolved
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                          Resolved

                          Address: Darjeeling, West Bengal, 734001

                          This is regarding Home Loan Application 6686009 applied on 17th June in Axis Bank, Sevoke Road, Siliguri, West Bengal which is almost a month now.The Axis bank executive Divakar Bhattacharya is neither issuing a draft nor giving any update on the delay.It seems he is interested in some personal benefit before taking the case to closure.I strongly feel Axis Bank should come out clean and ensure the home loan is processed immediately and take actions against employee spoiling the image of the bank.
                          The applicant is my relative and the bank executive is taking advantage of their lack of awareness of process.I am not sure every bank has a fixed timelines for any process why the superiors are not monitoring such cases.
                          Aug 3, 2017
                          Complaint marked as Resolved 
                          i closed it myself by speaking to higher authorities
                          Axis Bank customer support has been notified about the posted complaint.
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                            P
                            pranali angane
                            from Mumbai, Maharashtra
                            Jul 19, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400051
                            Website: www.axisbank.com

                            Pranali angane

                            Customer id —[protected] acount no. [protected], at your bandra kurla complex bandra e, mumbai 400051, branch, '

                            I forgot my atm debit card pin number for transaction.

                            I tried with various combinations but i think it may have gone locked.

                            Therefore, may i request you to kindly help me in this regard at your earliest at my
                            E-mail id. Below —
                            [protected]@gmail.com
                            Aug 30, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 20, 2017
                            Axis Bank Customer Care's response
                            Hi Pranali,

                            Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                            Regards,
                            Axis Bank
                            They have made Double customer id with out my knowledge.They are not doing anything.complain number --Axis bank 32584895
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                              K
                              Kavyaso
                              from Bengaluru, Karnataka
                              Jul 19, 2017
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                              Address: Shimoga, Karnataka, 570021
                              Website: payumoney

                              Some person called and told calling from axis bank customer care, your card will expire and he only said the first 8 digits of my debit card number and told only rs.1 will deduct from your account and the net secure code was came for only rs1. Not for the amount rs. 7766.
                              My account debit the amount of rs.7766, for the debited amount details showing payumoney of the buyer id[protected].
                              Please help us to get the amount refund. It, s huge amount.
                              Axis Bank customer support has been notified about the posted complaint.
                              Hello Sir my personnal loan no-PPR[protected] and my emi date is 5th of every month, so pls change this emi date to 10th of every month, this is due because i am getting salary 10th of every month.So pls change my emi date to 10th otherwise i could not clear the loan amount every month

                              Thanks
                              Ramji Tiwari
                              [protected]
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                                J
                                Jyoti Tirkey
                                Jul 19, 2017
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 412105
                                Website: Axis bank personal Loan

                                Hello,

                                Ppr[protected] is my personal loan number.
                                Only 8 emis are pending and i have asked for foreclosure letter from the recovery depatment.
                                Sonali was calling me continously at my office reception despite me saying that i will make the complete payment by 30th july which is mentioned on the letter.
                                It seems axis bank has taken gundas for recovery.
                                The way that female spoke to me is purely harassment.
                                If this does not end with immidiate effect either i will go to media or have to file legal complain stating that sonali is mentally harassing me despite me confirming that i will make the payment.

                                Kindly look into the matter.
                                Aug 28, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 21, 2017
                                Axis Bank Customer Care's response
                                Hi Jyoti,

                                Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                                Regards,
                                Axis Bank
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                                  J
                                  jashjugnu
                                  from Hyderabad, Telangana
                                  Jul 19, 2017
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                                  Address: 500081
                                  Website: www.axisbank.com

                                  Hi team,

                                  I have done imps transaction of rs.7000 on 3rd july, 2017 to corporation bank beneficiary. But the beneficiary didn't receive any amount. The transaction has been failed. But, the amount has been debited from my account.

                                  I raised a complaint through customer service. I have been calling them for a long time. But, there is no positive response. They are just saying the complaint has been closed. They are not giving any solution. Just saying it's been raised to the wrongly concerned people... So, we closed it.

                                  Request you to refund the amount as soon as possible. I need money very badly.

                                  My account no.-[protected]

                                  My phone no - [protected]
                                  Axis Bank customer support has been notified about the posted complaint.
                                  I need to know where it is written that spouse has no right to check loan details n complaint. If a person is giving u every details of applicant n saying that i m his spouse then what is the issue in resolving that applicant problem.
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                                    H
                                    Hicoolbro
                                    from Mumbai, Maharashtra
                                    Jul 19, 2017
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                                    Address: 400072

                                    Hi i had axis bank card actually they gave me 2 card which i was using it from past 3 years and given them a business worth 25 lakhs but all of a sudden in feb i met with an accident and was on bed till march and joined back my current organisation in april. They promised me that they will be paying for the 2 month salary as a medical condition and also the salary of april and may become due which i was requested management for long coz i was getting huge pressure from lenders who lended me when i met with an accident as well as credit card which i swiped to pay the hospital bills and few lenders. But now all of a sudden the company is closed which was running perfectly from past 3 years and they are delaying the clearance and also their checks are bouncing but i am keeping hope that i will get the money so that i can pay my dues. But the credit card payment is overdue from march which till now they were giving time to me but now it is so much of pressure that i am unable to live and coz of non clearance unable to get any offer for new job. The credit card agency is calljng my relatives, friends, collegues, neighbours etc and talking very bad about me and askjng them to pay which i have never shared their details to the bank but dont know how come they are getting their numbers and calling them. Please help or i will seriously cant bare this anymore.
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      M
                                      Manohar KS
                                      from Bengaluru, Karnataka
                                      Jul 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 560002

                                      Dear team,

                                      I have made imps transaction on 19th july 2017 for the amount rs.700 from my axis account to iob account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                      I contacted axis bank customer care, but no use.

                                      Axis bank account no: [protected]
                                      Aug 20, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 20, 2017
                                      Axis Bank Customer Care's response
                                      Hi Manohar,

                                      Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                                      Regards,
                                      Axis Bank
                                      Dear Axis bank,

                                      I have made imps transaction on 15th December 2017 for the amount Rs 3050 from my axis account to another bank account. The amount got debited from my account and also beneficiary account is not credited. The transaction status is shown as suspect. I request you please coordinate with bank to escalate this issue.
                                      I contacted axis bank customer care, but I am always redirected to automated calls. No real person ever takes the other end.

                                      Please help.
                                      Axis bank account no: [protected]
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                                        AyeshaJabeen
                                        from Bengaluru, Karnataka
                                        Jul 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560032
                                        Website: IRCTC

                                        18 july 2017
                                        I was booking train tickets from irctc app, i proceeded for payment. Finally tickets were not booked but the amount got deducted from my account.
                                        I request for a refund on my account.
                                        Irctc app showed the reason that "bank did not respond" for the failed transaction on 18th july 2017 but as of today i. E. 19th july 2017 the reason showed is "payment failed".
                                        Aug 20, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 20, 2017
                                        Axis Bank Customer Care's response
                                        Hi Ayesha,

                                        Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                                        Regards,
                                        Axis Bank
                                        I from my axis account i am losing money ofRs.11.8 everyday based on TIP/SCG.VISA.POS.DT transaction. Kindly do a needfull
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