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Axis Bank Complaints & Reviews

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Updated: May 25, 2026
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A
aishu28
from Mumbai, Maharashtra
Jul 22, 2017
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Address: Thane, Maharashtra, 421306
Website: www.axisbank.com

Hi team,

I had transferred rs 5000 from my axis bank account to hdfc bank account on 7th of july, the amount has been debited from my axis account but has not yet credited to hdfc account.
Kindly revert the transaction so that i get my money back. Please do the needful as early as possible.
In case of any more input you can mail me [protected]@gmail.com
Axis Bank customer support has been notified about the posted complaint.
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    P
    Pearlc
    from Paravur, Kerala
    Jul 22, 2017
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    Address: Chennai, Tamil Nadu, 641000

    Dear sir,
    I have taken loan from axis bank this week. Initially when i ask terms and condition ur executive gave information as follows 10.99 interest with part and preclosure option and processing fees 1000. Finally above said information not applied for me instead they took 11.49 and processing fees rs 5000. Actually this instead make me as guilty (I cheated). When i ask ur executive y hapoens like this he spoken me in arrogant mode... His name is elayia cell no ([protected])

    Kindly provide valuable solution.. This incident is damaging axis bank good will..

    Thanks,
    Muthu
    [protected]
    Axis Bank customer support has been notified about the posted complaint.
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      M
      manish ratna
      from Mumbai, Maharashtra
      Jul 22, 2017
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      Address: Mumbai City, Maharashtra, 400022

      I applied for salary account in axis bank, sion branch, mumbai one month back but it has not been activated yet. The staff there is so unprofessional that they say that it will be done everytime i call them. The guy who i called is manibhadra singh. My application number is [protected]. Please help me get it activated or i will have problem recieving my salary.
      Axis Bank customer support has been notified about the posted complaint.
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        V
        venkateshkanna002
        from Coimbatore, Tamil Nadu
        Jul 21, 2017
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        Address: 628002
        Website: NIL

        Hi axis bank ceo,

        My account no is [protected]...

        My company is having salary account with your bank. I have sent a mail related to my money got locked in lien balance by 15th july and till today haven't got the reply. Spoke to call center twice and they referred creditcard department who has locked my amount in lien balance. Creditcard department not picking up the phone for the past 5 days... No is picking up the phone, but most of the times its busy too...
        Lot of personal issue for post 6month. My mother was died. So only i am not paid creditcard payment. But this o/s amount was lien in my account. Kindly clear and activate my card. Give final chance for me... Regularly i will pay all amount promise.. Please clear this issue sir...

        Thanking you
        Venkatesh. P
        Axis Bank customer support has been notified about the posted complaint.
        Jul 21, 2017
        Updated by venkateshkanna002
        Kindly clear this issue. give last chance for me...
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          J
          Jaydip Vyas
          from Vadodara, Gujarat
          Jul 21, 2017
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          Address: Vadodara, Gujarat, 390021

          It is written with a big regret that axis bank gotri branch, vadodara, gujarat, india have been disable to open an current account since last 10 days, as per commitment from axis bank my account to be open within 3 to 4 days, due to this unproffesional and poor response i am not able to apply for gst and due to which my ongoing business is stuck and face losses in first step of my business life. It is really a bitter experience and with sorrow i must admit that axis bank is fail to provide satisfaction in this rapid conversion era of banking sector world. Request to stop fake commitment on daily basis when asking for resolution time of this problem.

          Name: vidhyut vision electrical solutions
          Branch: gotri vadodara
          Axis Bank customer support has been notified about the posted complaint.
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            D
            Dipak Dhagale
            from Morjim, Goa
            Jul 21, 2017
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            Address: Aurangabad, Maharashtra, 431009
            Website: www.axisbank.com

            This is very disappointing to me that i have opened my salary account in axis bank in last month and still not able use net banking facility due to unexpected massage whenever i have tried to transfer my money to other account or tried to do any online payment.

            I always got massage on screen i. E. Access to the menu is not available. Please contact bank administrator.

            Moreover have tried to update my profile and my addhar number but even have failed to edit my info on your portal.

            If i am not able to do any payment/ transfer money /purchase then whats the use of net banking facility.

            Literary speaking i have totally screwed my happiness by opening account in axis as i have tried to call local branch number and spoken in kranti chowk branch, aurangabad maharashtra branch.in additional have searched all options on your site that how to solve this issue. Calling on your[protected] is really wasting my time. Within one and half month never connected with any representative but always heard recorded massage every time more that 03 min.

            You have provided many options to avail many things but very sad to say need to improve on customer support.

            I have attached snaps of error massage which have seen hundred times on screen wheni have tried to do any net banking transaction.

            This would be my last change to asking for help or else i will have to think on move. As at the current days you must be know the importance of net banking.

            Please find below my accounts details :-

            Name - dipak shankar dhagale
            Customer id[protected]
            Axis bank, kranti chouk, aurangabad, maharashtra.
            Contact number - +[protected]

            Hoping for positive response on high priority.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              ajay102
              from Gurgaon, Haryana
              Jul 21, 2017
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              Address: Agra, Uttar Pradesh, 282005

              Staff is incompetent, cannot calculate the money correctly. Misbehaves when asked to do refunds. Staff at cash counter did not check the money deposited, did not check how much to be returned back, did wrong entry in the system, redo the correct entries after showing his irritation.
              I suggest not to deal with this bank as staff behavior and competency matters a lot when it comes to public dealing...
              Axis Bank customer support has been notified about the posted complaint.
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                R
                Rohit sancheti
                from Kolkata, West Bengal
                Jul 21, 2017
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                Address: Howrah, West Bengal, 711101

                Respected sir, this is to inform you that axis bank has deducted rs.6593 on 11-1-17 without my permission when i asked them about this deducted amount they told me that a mediclaim has been done against my name without my approval and also no documents are issued till date. I also visited my branch (N. S. Road, howrah) several times but they always say your amount will be refunded within 2-3 days. I have also given 2 application letters for refund of my deducted amount sir near about 6 months are passed till today i haven't got my deducted money. So i request you to help me and take some steps against this.

                Thanking you

                Rohit sancheti
                [protected]
                Axis Bank customer support has been notified about the posted complaint.
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                  N
                  naveen naveen 11
                  from Bengaluru, Karnataka
                  Jul 21, 2017
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                  Address: 560078

                  Myself naveen kumar l and i'm holding a savings account with axis bank jp nagar 1st phase branch. Account no. [protected]. I approached the axis bank which is in jp nagar 1st phase on 21/7/217 at around 11:30am to get a printout of my bank statement, when asked about the bank statement a north indian women sitting at the helpdesk behaved very badly insulting me in a public place, she started provoking me for a fight no matter how patiently i was asking her for a printout of my bank statement she still refused telling me that i had no sufficient balance in my account and was ordering to first deposit the money in my account so that she would give me a printout.
                  I ask you people do you have any such kind of rule where people are first supposed to deposit money in order to get a printout of a statement..???
                  Later i even went and deposited 1000 rs into my account just to keep up my reputation for which i got the printout and when asked her about the name she refused and also the other employees working with her also didn't tell me her name.
                  Why would someone not tell their name even asking repeatedly?
                  She's back questioning me asking why should she tell her name, why don't you guys allow people know the names of your employees?
                  Or is it that you people are scared to tell the name because you all know that you all are cheaters? Just like the north indian women who was at the helpdesk today.
                  She does not even know how to behave with the customers properly nor she knows how to interact with the local people in their local language, she even finds it hard to explain anything to a customer.
                  She has a very bad attitude and behaves rude to everyone who asks her for some help, she is just a black dot on a white paper.
                  Hope you guys can erase the black dot which's spoiling your reputation.
                  One more thing y didn't i find any name boards on the tables of your employees..???
                  I observed this when i was into an argument with her wanting to know her name just for the purpose of complaining it to the authority. I couldn't find any name boards on the table nor she had a identity card around her neck.
                  As per the indian penal code 1860 whoever disrespects a person in the public it's an offense liable to punishment under section 504, 505 and 506 an offence punishable with imprisonment for life, of with imprisonment for a term which may extend to seven years.
                  Since i couldn't find out her name for the evidence i still got the printout of the statement which she gave me from her computer, i'm sending you the attachment along with this mail. Please verify the mail and find her out with the transaction id provided below the page.

                  Hope you people would sort this issue as soon as possible and see that this dos not repeat again.
                  Axis Bank customer support has been notified about the posted complaint.
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                    S
                    Suresh Aakunoor
                    from Mumbai, Maharashtra
                    Jul 21, 2017
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                    Address: Mumbai City, Maharashtra, 400056
                    Website: Axis Bank. Com

                    I am trying to open a joint account with axis bank.
                    My icici account was debited by axis bank for account opening on 07/07/2017 for rs11000.
                    But the account as still not been activated.
                    I am visiting the bank on a daily basis and iam just being given dates all the time.

                    I want my account to be activated as soon as possible.

                    Regards,
                    Suresh aakunoor
                    [protected]
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      vroy140
                      from Aizawl, Mizoram
                      Jul 21, 2017
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                      Address: East Khasi Hills, Meghalaya, 793001

                      Hello i mr. Vikash roy bearing account no.[protected] and using axis bank pos machine, before installing pos its was directed to me that there would be no extra charge but when i started using it seems that so many extra charge was there and it used to get deducted from the account. Later i stop using or doing transaction in pos machine i went to bank many time asking to surrender pos machine and to get refunded which has been charge during the installation of pos machine, but no action was taken and also no one responded to close down my account which i dont want to use anymore. For which there is an minus amount which is being charge and which i'll am not be able to pay.
                      Kindly look into the matter and plz close my account and take back pos machine.
                      Thanks n regards
                      Vikash roy
                      [protected]
                      Axis Bank customer support has been notified about the posted complaint.
                      62 rs debited not credited
                      Plz refund
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                        I
                        isaacjoefoundation
                        from Chennai, Tamil Nadu
                        Jul 21, 2017
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                        Address: 600037
                        Website: www.axiabank.com

                        Sir

                        I had an account with axis bank at mogappair branch. (A/c no. [protected]/ account name isaac joe foundation) which i closed on date 28/03/2017
                        Even after closing the account and physically appeared many times at the branch to requesting to stop harassing by sending every day a sms message telling me that i have a due of rs.4106 /- amount, which keeps on growing every month.

                        Every time i see that i owe -4000 like that it is very stressful. From nill it is growing to -4000. I am troubled by this harassment which is continuing till now. This has caused sleepless nights. These constant disturbance is unhealthy.

                        After no genuine response from your branch i have brought is to your notice, all they say is ignore it. They are not willing to give any acknowledgement letter that i have closed the account. Every morning i am getting your disturbing sms.
                        This has caused a lot of stress to me waiting for your reply and your service
                        Axis Bank customer support has been notified about the posted complaint.
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                          Dolan saikia
                          from Tinsukia, Assam
                          Jul 21, 2017
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                          Address: 412115
                          Website: www.consumercomplaints.in

                          Online fraud karta he he us online fraud his mobile number is.. [protected]

                          Nd his bank account details is..
                          Name - chandra shekhar singh
                          Account number - [protected]
                          Ifsc code - utib0000833
                          Axis bank

                          Bustard fraud peoples they cheated poor peoples... Much more dear axis bank please hold this account..

                          Peoples beware of these types fraud...

                          Don't put money in this account.

                          Because they provide fake details or stailing money...
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            sakamuri kumar
                            from Chennai, Tamil Nadu
                            Jul 21, 2017
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                            Address: Bangalore, Karnataka
                            Website: REDBUS.com

                            I booked tickets on july 2nd in redbus app. Tickets were not confirmed but amount of rs 2200 was deducted from my axis account. I called the customer care of redbus and he told that money was already refunded to bank but bank needs to send money to your account.

                            Kindly refund the money into my bank account as soon as possible

                            Mob no :[protected]
                            Travels: sri venkata ramana travels
                            From: vijayawada to: chennai
                            Bus timing:10:45
                            App: redbus.com
                            Axis Bank customer support has been notified about the posted complaint.
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                              K
                              Krishna Gotur
                              from Delhi, Delhi
                              Jul 20, 2017
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                              Address: 560003

                              Dear sir/madam,

                              Good afternoon,

                              This is krishna here from bangalore. Few days back i got call from your bank representative (Personal loan dept.) regarding personal loan and i showed interest in that. As i feel that she don't have commonsense and how to approach to customers. I have provided all required documents like (Aadhaar card, pan card, company id card, bank statement, salary slips, pp photo) to her and now she is now not responding properly. Her behavior is worst. Finally i came to know that she is not processing and i asked my documents back but she refused. Please take this as serious action and provide my documents back.

                              Her mob. No. : [protected]
                              From : bangalore
                              Bank : axis bank (Earlier she worked in hdfc bank)


                              With regards

                              Krishna. G
                              Mob. [protected]
                              Place : bangalore.
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 20, 2017
                              Updated by Krishna Gotur
                              Axis Bank — complaining about - personal loan dept, bangalore branch. - mob. no: [protected]

                              1 Review
                              Kr Krishna Gotur on Jul 20, 2017 Mark as Resolved

                              Dear Sir/Madam,

                              Good Afternoon,

                              This is KRISHNA here from Bangalore. Few days back i got call from your bank representative (Personal Loan Dept.) regarding personal loan and i showed interest in that. As i feel that she don't have commonsense and how to approach to customers. I have provided all required documents like (Aadhaar card, Pan card, Company ID card, Bank statement, Salary Slips, PP photo) to her and now she is now not responding properly. Her behavior is worst. Finally i came to know that she is not processing and i asked my documents back but she refused. Please take this as serious action and provide my documents back.

                              Her Mob. No. : [protected]
                              From : Bangalore
                              Bank : Axis Bank (Earlier she worked in HDFC Bank)

                              With Regards

                              KRISHNA.G
                              Mob. [protected]
                              Place : Bangalore.
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                                K
                                katreddy
                                from Hyderabad, Telangana
                                Jul 20, 2017
                                Resolved
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                                Resolved

                                Address: 500082

                                Hi
                                I was transferred money through instant money on last friday (Since 14/07/2017). I got message funds are debited.in friend still today on words didn't get money and any message. But his received below sms

                                You have an imt for rs.100 your sms code is4168. Valid upto[protected]. Imt id [protected]. Can be withdrawn at any axis bank or bank of india atm.
                                But his account didn't credit any amount. Plz return my money to my bank or my friend bank.
                                My bank details
                                Account no:[protected]
                                Katreddy. [protected]@gmail.com
                                Plz reply me as soon as possible.
                                Aug 20, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 20, 2017
                                Axis Bank Customer Care's response
                                Hi,

                                Sorry for the trouble. Please write to us at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                                Regards,
                                Axis Bank
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                                  A
                                  Ajay Padole
                                  from Mumbai, Maharashtra
                                  Jul 20, 2017
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                                  Address: Nagpur, Maharashtra, 440009

                                  With reference to above cited subject it is to inform you that my cheque deposited on 6/7/2017 with my name a. R. Padole is returned by axis bank, untkhana branch citing a reason of short name. I am a gazetted officer working for government of maharashtra and the aforesaid cheque is my salary cheque. My full name is ajay ramdas padole but in my office my name on salary pay roll is a. R. Padole. Therefore all the cheque issued to me, are in the name of a. R padole. Please note that our salary is through sevarth software module which is primarily used for preparation of salary of maharashtra govt. Employees, where my name is a. R. Padole.

                                  Since[protected] my account is in your bank and all the cheques i have deposited in your bank has the same name a. R. Padole. Please refer that from july 2016, all the cheques deposited in every month till june 2017 by me, bear the same name i. E a. R padole. Now in july 2017, abruptly it became a matter of concern for you and you are returning my cheque, citing a reason of short name and deducting charges for it from my account.

                                  How can a. R. Padole becomes a short name overnight? This perplexed me completely and unable to comprehend your motive for such action. Please refer the reserve bank of india guidelines for return of cheque (Code no. 1-92). This clearly manifests your mala fied intention or attempt to harass the customer. This is my salary cheque and it is my only source of income to get both ends meet. My ecs for lic, loans etc are linked with aforesaid account. Please note that if anything happens to my family you will be responsible for it.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 20, 2017
                                  Updated by Ajay Padole
                                  I deposited my cheque on 6/7/2017 with my name A. R. Padole, is returned by axis bank, Untkhana branch citing a reason of short name. I am a gazetted officer working for government of Maharashtra and the aforesaid cheque is my salary cheque. My full name is Ajay Ramdas Padole but in my office my name on salary pay roll is A.R. Padole. Therefore all the cheque issued to me, are in the name of A.R Padole. Please note that our salary is through SEVARTH software module which is primarily used for preparation of salary of Maharashtra Govt. Employees, where my name is A.R.Padole.

                                  Since[protected] my account is in Axis bank and all the cheques I have deposited in Axis bank has the same name A.R.Padole. Please refer that from July 2016, all the cheques deposited in every month till june 2017 by me, bear the same name i.e A.R Padole. Now in July 2017, abruptly it became a matter of concern for the bank and it is returning my cheque, citing a reason of short name and deducting charges for it from my account .

                                  How can A.R. Padole becomes a short name overnight? This perplexed me completely and unable to comprehend bank's motive for such action. Please refer the Reserve Bank of India guidelines for return of cheque (Code No. 1-92). This clearly manifests Bank's mala fied intention or attempt to harass the customer. This is my salary cheque and it is my only source of income to get both ends meet. My ECS for LIC, loans etc are linked with aforesaid account. Pls resolve the matter asap.
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                                    S
                                    suididi
                                    from Kolkata, West Bengal
                                    Jul 19, 2017
                                    Resolved
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                                    Resolved

                                    Atm transaction failed, cash not received, no printed receipt from central bank atm centre ballygunge, kolkata but debited my axis bank sba/c no.[protected] of rs.10000 as i used axis atm debit card at 4-20 p. M on[protected]. On that day at 4-23p. M i again used axis atm, i received rs.1000 from the same atm. My axis branch at habra, 24parganas north. W. B
                                    Aug 22, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 20, 2017
                                    Axis Bank Customer Care's response
                                    Hi suididi,

                                    Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                                    Regards,
                                    Axis Bank
                                    Hi,

                                    I am Raj Kumar Shaw, I have apply for Internet Banking during some days but getting invalid credentials every time.So, what can i do now.

                                    My mail ID is:- [protected]@gmail.com

                                    Please let me know what is going wrong?

                                    Regards,
                                    Raj Kumar Shaw
                                    Sir i have pnb atm
                                    I withdrawl 1000 rs and got only 900 nd
                                    After that i check es mini statement where i found that from account 1000 rs dedicated...

                                    Pls do the need full as soon as possible...
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                                      S
                                      srudra
                                      from Hyderabad, Telangana
                                      Jul 19, 2017
                                      Resolved
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                                      Resolved

                                      Address: Darjeeling, West Bengal, 734001

                                      This is regarding Home Loan Application 6686009 applied on 17th June in Axis Bank, Sevoke Road, Siliguri, West Bengal which is almost a month now.The Axis bank executive Divakar Bhattacharya is neither issuing a draft nor giving any update on the delay.It seems he is interested in some personal benefit before taking the case to closure.I strongly feel Axis Bank should come out clean and ensure the home loan is processed immediately and take actions against employee spoiling the image of the bank.
                                      The applicant is my relative and the bank executive is taking advantage of their lack of awareness of process.I am not sure every bank has a fixed timelines for any process why the superiors are not monitoring such cases.
                                      Aug 3, 2017
                                      Complaint marked as Resolved 
                                      i closed it myself by speaking to higher authorities
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        P
                                        pranali angane
                                        from Mumbai, Maharashtra
                                        Jul 19, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400051
                                        Website: www.axisbank.com

                                        Pranali angane

                                        Customer id —[protected] acount no. [protected], at your bandra kurla complex bandra e, mumbai 400051, branch, '

                                        I forgot my atm debit card pin number for transaction.

                                        I tried with various combinations but i think it may have gone locked.

                                        Therefore, may i request you to kindly help me in this regard at your earliest at my
                                        E-mail id. Below —
                                        [protected]@gmail.com
                                        Aug 30, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 20, 2017
                                        Axis Bank Customer Care's response
                                        Hi Pranali,

                                        Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                                        Regards,
                                        Axis Bank
                                        They have made Double customer id with out my knowledge.They are not doing anything.complain number --Axis bank 32584895
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