Axis Bank Complaints & Reviews

Dear sir,

I have provided a credit card from bank as a offer in the month june of 2017.
I have never activated that card though any pin but on dated 06/07/17. I received a massage of balance due for rupees 11355. I had a discussion with customer care (Aksita & sneha) also, he inform date some purchasing has been done from this card. While i have never activated this card. Please look in to the matter. And rectify it. I am not use credit card

Vikram singh
[protected]

One of their executive called me for axis bank credit for at least 20 times before 25 days and collected documents before 20 days of my workplace in naroda gidc.
And now they are not even receiving my phone call and also not able to tell me what they did with my doc's. I want to # that bloody telecalling system. And now they talking with me in bad manners.
Following r the numbers from which i got the calls. [protected]... Telecaller
And [protected]... The person who collects docs.

I have taken home loan vide loan no : phr[protected] from axis bank and given nach mandate and same registered in my bank (Bank of baroda), on the date of emi, i found that my emi has not deducted from my bank so i have contacted to axis bank, shivalik branch, at that time axis bank inform me that the transaction of emi has been rejected by bob and given me umrn no but not given me transaction id no, so i went to bob and produce umrn no and say why the tranction rejected, in reply bob said that they have not received any transaction for this and if any transction made by axis bank so give me transaction id.

I contact axis bank once again for transaction id but axis bank insist me to fillup new ach mandate but not given me transaction id for earlier transaction. So i doubt that they have not send any transaction and irritate me.

Wheneve i call to customer center they advice me to go to branch, but sir, i am a service man so how can i go to branch everyday.

So i request to axis bank to produce me transaction id no so that i can process with my bank.

Dear sir,

I am writing with this regards to my credit card bill payment. My credit card number is xxxx-xxxx-xxxx-7309. I recently received a bill of amount rs. 57878.

This is to inform you that i cannot pay this amount as my family has fallen under hard time in recent months & i lost my job and not getting job for last 6 months we borrow money from friends and relatives for surviving, so i do want to settle this in a fair and just manner so that you can have the money you deserve and we can be relieved of the burden of owing you this debt.

I can able to give 20% of my debts. If agree to settle with this amount, i shall be clearing their dues within the next 10 business days. More than 20% is not affordable for me in the present situation.

I am ready to settle this as soon as i get the confirmation from your side.

Please know that i have appreciated the patience and professionalism that your staff has given in this process, and that this correspondence has been sent. I am sincerely obliged to you for your help and corporation. Thank you.

Please reach out my number: [protected]

Thanks,
Md. Esmile

Getting abusive humiliating & harassment calls from axis bank, credit card is right off long back, due of 32000 is pending asked for settlement when had funds they denied now informed cannot make payment due to few personal reasons. Agency people are calling at my workplace. I am getting calls back to back. They making random calls to people. I'm frustrated. And now ill be lodging a police complaint against the agency bank & filing a case.

I am a low risk customer for this axis bank and i have my savings account under this from 2010. I also have my credit card which had its expiry date in june 2017.
But it has been 2 months i did not receive my new credit card instead it was dispatched to my old address and now again it has been returned back. I have already updated my current address in the mobile banking site online but when i call the customer care, they say that only old address is visible for them in the credit card section. It means savings account has already updated the new address not the credit card.

It is quite obvious that when a person updates his current address... It should be reflected every section either it is savings or credit card department. When i can do it online, why should i go to the bank and ask them to update it on my behalf?
I have already submitted a customer request in the nearest axis bank (Btm layout bangalore) but it seems that its not done yet. They did not even give me the customer request number to track it, neither i got any message to my mobile.

One more shameful thing i noticed was, we can update the current address if we could upload the followings online to support the current address - adhaar card, passport, dl
Just tell me - just to update my current address, should i go to the passport or driving license department to update my address first? Sounds funny! I may stay at my current address only for 2 or 3 months... After i may shift to new location. So every time i should update my dl or adhar cards?
Can't the axis bank have my permanent address proof as a valid proof document to renew my new credit card?

Just i can say that its disgusting experience with axis bank credit card department and still they could not solve my problem.
In fact... No one knows what to do for this issue (Which i noticed in 2 axis bank branches!) as they just ask me to talk to customer care, which i did so many times!

I mrs rajshri pingale my salary account was in axis bank i informed in bank i leaved job in octomber 2016 so my salary not credited in account. I requested so many times in bank close my account then also not close my account and they are charging me my account no is [protected]. On this account they given me credit card as per basis first year free chages i have not used that till now then also getting charge on that please do the needful and close my account and credit card also.

I had made online transactions with amazon.in using axis bank debit card ending with 8969. The above mentioned products were returned on 23rd and 24th of june 2017 and refund was processed by amazon but i have not yet received any refund.

For your reference, my order id was[protected],[protected] and the refund reference number for the above transaction is:4975049913986999704062 and authorization code 006061.

I have already made a complaint of the same few days back but it has been of no help.

This is mia from airbnb customer experience team. It was a pleasure speaking to you today. As discussed, both reservation with vikram was already refunded. For reservation code hmajwqwm95 from july 15-16 a refund of ₹1, 804.00 was issued last june 23 with refund code of [protected]. For reservation hmxrqtrzdx from july 17- 18 a a refund of ₹1, 804.00 was issued last june 23 with refund code [protected]. Please contact your bank and check the status of the refund.

*

The above message is what i got from airbnb.
The account number from which transaction was done is - [protected]
Account holder name - shalini khandelwal

I am maintaining my load from 2014.
I had my top up also.
Last two months like 7th july and 14th may i got my penalty amount rs 575 on each month.
But i have maintain my emi on 5th itself.

Before that their support team will guided me like "i need to maintain the emi on 5th. If the amount will credited on 5th evening on my account is that ok for you. It never goes to penalty part"

I am having my salary account on axis bank only. I also received my salary on 5th only.
I have maintain my emi for past 3 years on 5th only.

But for now their support team simply said "need to maintain on 4'th itself or will maintain before on 5th 12 pm"
But this information is not delivered me properly.

I really bad about this.

Kindly ask them to revert my penalty (For these two months) to my account. Here after i will maintain the emi amount on 1st itself.

[protected] ye no axis bank ahemdabad cradit card departement ka he mera bill tha 152000 ka jisme maine 132000 bhardiye baki rahe 30000 wo bharneki last date 15 july he ye no mese muje roj 50 call subha ate he or ye fone karne wali madam misbehaving karti he mera ac axis bank me last 5year se he me reguler banking bill payment karta hu or late payment ke badle ye log penlty b lagate he ye no mese ek madam call karke muje jese tese dhamka rahi he or misbehaving kar rahi he lagdki he isliye zyada nai bol raha me axis bank ko nivedan karta hu ke ye madam ko puche esa kyo kar rahe ho ye tarika he apne coustemer se bat karne ka ispe turant karyawahi kare varna mere family ke 4 saving ac 2 current ac n 4 cradit card he sab cencal or band karva dunga thanks u [protected] inform me

Hi team,

I had taken car loan from axis bank for an amount rs 450000. My car cost was rs 620000. So i transferred rs 170000 to axis bank account as provided by axis bank car loan department employees. This transfer happened on 16th june 2017.

We had to cancel the loan. So, since then i have been following up for refund of my money (1.7 lac) back to my axis bank account.

I have been sending mails for my status. But unfortunately i am not receiving any clear answers.

Can someone look into this issue. I am an axis bank salaried account holder and i have been very disappointed by the kind of service provided by the bank.

Dear sir i received product named protronics velocity 10400 mah power bank which is not in working condition, i contact to the company protronics they say that contact to edge rewards axis bank, this is very problematic for me, that this type of service we get from axis bank, please resolve my problem as soon as possible
With regards
Dr arun kr singh
[protected]
User id[protected]

I am not able to talk with customer service from past 2 months for emergency need. Have tried all helpline numbers. No response... I have sent mail also.. No response... Always getting error message back... Now they changed their toll free helpline numbers and also charge for that.. Then dont know why they debit service charges from account.. Still getting technical issue whever i connect.. Worst service ever

Dear

Sir,
This is to inform you that my saving account is frozen by bank.
I did not understand why its be done. Please provide detail,, and the reason may for me not used this account from last 3 years and so kindly unfreeze my account as soon as possible. My account detail is below mentioned.
Hanumanth sangappa majage
A/c no-[protected]
Customer id:[protected]
Contact no-[protected]
Account resisted no :-[protected]
Mail id :- [protected]@gmail.com

I already cleared the due and filled the closing form for one of the account and submit to sanjaynagar axis bank. But same account is linked to the new account number and it will show negative balance.
The old account number is [protected].
Please close the old account as soon as possible. Otherwise close the both account related to axis bank. So many irresponsible persons are there in sanjay nagar axis bank. They won't care for customers.

I have added a beneficiary account in my axis bank account. I have done a transaction using mobile app. Money has deducted from my account but money not added into the beneficiary account.in mobile app it was showing that, the beneficiary account is invalid and amount deducted from your account it will refund to you with in 2 working days. Request you to look into the issue and refund my amount back.

Receipt number: 5l6s1upz8005

Request no:32236785 to axis customer care for account branch transfer on 1st july 2017, post 6 working days the same was pending now as on 10th july 2017 another request no:32438834 for the same request and has been told for not doing any transaction for more 2 working day
I had been told not to do any transaction since request day, now post 2nd request the answer what i get that axis bank back end team had some technical error so the request no:32236785 raised on 1st july was not processed
Now i have to wait more 2working days to transaction which is important to me

Dear sir,
I am dhananjay kumar choubey my account number is [protected] my transection i'd[protected] was failed but my money is deducted still didn't refunded this transaction happen, 4th july 4:13 pm kindly have look. I logged complain regarding this 1707 and 026190. I was used bhim app for this payment but it was not done and money deducted. Second time i did successfully transferred. I am going to attachment of the complain.

Name - dhananjay kumar choubey
A/c no-[protected]
Mobile-[protected]

Emp id:68727

Account no: [protected]

Personal mobile no:[protected]

As i was working for axis bank before, in between due to personal issues i had quit the job so my salary account was put under full freeze dormant stage.

Now i work for organization called lapp india pvt ltd were it holds a salary account of axis bank. So kindly unfreeze my account in order to continue it as my salary account in the present organization