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Axis Bank Complaints & Reviews

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Updated: Dec 5, 2025
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M
Jul 10, 2017
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Address: 560001

I already cleared the due and filled the closing form for one of the account and submit to sanjaynagar axis bank. But same account is linked to the new account number and it will show negative balance.
The old account number is [protected].
Please close the old account as soon as possible. Otherwise close the both account related to axis bank. So many irresponsible persons are there in sanjay nagar axis bank. They won't care for customers.
Axis Bank customer support has been notified about the posted complaint.
I am clearing my credit by payment regularly and can not understand why still balance is more. Physical monthly statement is required for tallied. Over phone it is very difficult to understand and also hear the customer care people. I want to close my Credit Card immediately but action not taken from the bank.
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    sandinavinod
    from Bengaluru, Karnataka
    Jul 10, 2017
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    Address: 560010

    I have added a beneficiary account in my axis bank account. I have done a transaction using mobile app. Money has deducted from my account but money not added into the beneficiary account.in mobile app it was showing that, the beneficiary account is invalid and amount deducted from your account it will refund to you with in 2 working days. Request you to look into the issue and refund my amount back.

    Receipt number: 5l6s1upz8005
    Axis Bank customer support has been notified about the posted complaint.
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      harshal n patil
      from Mumbai, Maharashtra
      Jul 10, 2017
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      Address: Mumbai City, Maharashtra, 400709
      Website: www.axisbank.com

      Request no:32236785 to axis customer care for account branch transfer on 1st july 2017, post 6 working days the same was pending now as on 10th july 2017 another request no:32438834 for the same request and has been told for not doing any transaction for more 2 working day
      I had been told not to do any transaction since request day, now post 2nd request the answer what i get that axis bank back end team had some technical error so the request no:32236785 raised on 1st july was not processed
      Now i have to wait more 2working days to transaction which is important to me
      Axis Bank customer support has been notified about the posted complaint.
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        D
        Dhananjay kumar Choubey
        from Mumbai, Maharashtra
        Jul 10, 2017
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        Address: 380006
        Website: [email protected]

        Dear sir,
        I am dhananjay kumar choubey my account number is [protected] my transection i'd[protected] was failed but my money is deducted still didn't refunded this transaction happen, 4th july 4:13 pm kindly have look. I logged complain regarding this 1707 and 026190. I was used bhim app for this payment but it was not done and money deducted. Second time i did successfully transferred. I am going to attachment of the complain.

        Name - dhananjay kumar choubey
        A/c no-[protected]
        Mobile-[protected]
        +1 photos
        Axis Bank customer support has been notified about the posted complaint.
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          S
          Shwetha Kb
          Jul 10, 2017
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          Address: 560011
          Website: www.lappgroup.com

          Emp id:68727

          Account no: [protected]

          Personal mobile no:[protected]

          As i was working for axis bank before, in between due to personal issues i had quit the job so my salary account was put under full freeze dormant stage.

          Now i work for organization called lapp india pvt ltd were it holds a salary account of axis bank. So kindly unfreeze my account in order to continue it as my salary account in the present organization
          Axis Bank customer support has been notified about the posted complaint.
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            Swaraj Sahani
            from Churachandpur, Manipur
            Jul 10, 2017
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            Address: Patna, Bihar

            Hello,

            This is swaraj sahani. (Ac-91xxxxxxx4455), on saturday (08/07/2017), i have a transaction of amount 2280.00 through axis payup. To [protected]. Name sankardayal yadav. The transaction was failed due to satellite link problem displayed in the atm screen. (Transaction id[protected]. There after amount has been debited from my account but did not credited to that account.

            I was also tired to contact customer care but no response is found.

            Please find below the transaction details and do the needful asap.

            Transaction details axis bank.
            Account number :91xxxxxxx774455 to [protected] (Sbi)
            Transaction date :[protected]
            Transaction amount inr 2280.00
            Transaction type :axis payup
            +1 photos
            Axis Bank customer support has been notified about the posted complaint.
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              R
              RIDWIN DEVASSY KAIPRAMBATTU
              from Calicut, Kerala
              Jul 10, 2017
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              Address: Ernakulam, Kerala, 683589

              Dear sir,
              My self ridwin devassy, my axis account details are mentioned below.
              Account number: [protected]
              Credit card number : [protected]

              Three months before i lost my credit card so that i applied for new card. But unfortunately card issued to my old address​, i​ couldn't received that. ​now i had due amount. I couldn't pay through online banking, phone banking and through my branch also. What i can do now. Please give me solution for this. Otherwise i will deactivate my account.

              Expecting an early reply

              Regards,
              Ridwin devassy
              Kaiprambattu house
              Maikkad p. O
              Maikkad -683589
              Mob : [protected]
              Axis Bank customer support has been notified about the posted complaint.
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                M
                maheshraobm
                from Bengaluru, Karnataka
                Jul 10, 2017
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                Address: 570002

                Credit card no [protected] visa
                Mahesh rao b m valid through 11/19. On the 17th june had made a purchase inr 48170. 00 and had converted to emi. Have also received a confirmation sms that the transaction has been converted to emi on the 19th june. Yet on the 10th july the total amount of 48170 has been debited from my sb account. Please reverse this.
                +1 photos
                Axis Bank customer support has been notified about the posted complaint.
                Jul 09, 2017
                nausadalam's response
                Mera credit card per date of birth update kar do
                My aadhar date of birth Axis Bank credit card to update you request

                Amount debited after converting to emi - Comment #2781891 - Image #0
                Bad service
                Cstmr service
                Everything
                And as well as Axis bank not providing refund

                Amount debited after converting to emi - Comment #2782012 - Image #0
                Hi,
                Iam SWATHI K and My account No. is [protected]
                Its my Salary account in Axis bank, whitefield Bangalore.

                I have received message "Rs. 862.50/- debited as DR. CARD CHARES" on June 15th 2017. I want to know what are these charges and why they have cut these charges?

                So please do the needful.
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                  S
                  srinu Satya
                  from Vijayawada, Andhra Pradesh
                  Jul 10, 2017
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                  Address: Vizianagaram, Andhra Pradesh

                  Sir /madam. My name is p. V. Lakshmi a/c holder of axis bank at vizianagaram near ncs theatre. Andhra pradesh. I have take a car loan from our bank on 10-6-17 bank authority told that time next month 10th ur loan amount was deduction from ur a/c but loan amount deduction on 1-7-17. Bank authority was not proper response and taken1375 rs extra amount. Bank authority cheated me please do justice to your customer. Than k u..
                  Axis Bank customer support has been notified about the posted complaint.
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                    D
                    deepu6
                    from Sirsilla, Telangana
                    Jul 11, 2017
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                    Address: Khammam, Andhra Pradesh, 507101

                    My name is TALLURI SANDEEP s/o talluri raghavulu date of birth 31/12/1989 address:7-48 Srinagar 4th line, laxmi Devi pally, kothagudem, khammam(distinct) pin coed:507101 mobile no:[protected] my credit card number.[protected] my card is caceled now card is active plz my credit card close sir piz request sir axis bank custard care respond my request plz closed my credit card sir thanq sir
                    Axis Bank customer support has been notified about the posted complaint.
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                      noidahmad
                      from Gurgaon, Haryana
                      Jul 8, 2017
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                      Address: Sultanpur, Uttar Pradesh, 228119

                      I have open a new account with axis bank in May month. I have met with an sales executive Furqan Khan (AXIS BANK Sultanpur Branch).

                      We applied for new account in May last week and we got kit after 25 days which is very late then we ask him to make a Fix Deposit of 5 Lakhs he agreed for 7.25% interest rate but he didn't provide confirmation and on 5th of july he said that we will executive your FD today with an offer interest of 7.50%. so we told him that we agree on it.
                      Yesterday we check with Furqan khan Senior in bank (As Furqan Khan was not there), he said interest rate is low now and better to proceed for mutual fund.
                      We are not agree for it, If I need a mutual fund I will do it myself... no need of AXIS Bank for it.

                      Kindly provide me a FD on 7.5% interest rate as we agree else reimburse my time and loss which we are facing due to AXIS Bank.
                      Close my account without any charge and return the total money.

                      Noid Ahmad
                      A/C. No. [protected]
                      AXIS BANK
                      Sultanpur Branch
                      Axis Bank customer support has been notified about the posted complaint.
                      Jul 13, 2017
                      Updated by noidahmad
                      no update till now...
                      I submitted my all document in maripur branch, muzaffarpur Bihar-842001 for opening of salary account. i contact with Abhay kumar-sales officer, mob-[protected] for opening salary account. I recall of Abhay kumar;many times but no any respond from bank. 6 days after i again visit branch but after that no any respond from bank.
                      I was unable to perform certain activities due to Lien amount unsettlement. I urgently need new check book.But as per customer care, my lien amount will be settled on 3rd Saturday of this month.

                      I have my salary account in Axis Bank.
                      Branch - Guru Dronacharya, Gurgaon
                      Sir i have a mall in sikar (rajasthan) and u r bank is in my premises in september your aggrement is expired why u r not renewing the lease deed [protected] plz reply waiting 4 u r reply
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                        T
                        tejeshkoli121
                        from New Delhi, Delhi
                        Jul 8, 2017
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                        Resolved

                        Address: Thane, Maharashtra, 400603

                        First 1 went to Axis Thane branch(code 1892) on Thursday 6th July to apply for insta debit card. The lady employee issued me insta Debit card but after some time she mentioned that her branch printer is not working and requested me to visit branch in the evening to collect the card. she infoemd me charges for Insta secure debit card as Rs 300/- + Service charge and informed me that your card will be activated with in 24 hrs.

                        When i reached branch in evening, she again informed me that still printer is not working and requested me to visit another branch.

                        My whole days wasted and another point is how come the bank can be operate with a printer facility for a whole day.

                        Next day on 7th July 17 i visited Airoli Branch (Code1564). Here is received the card but the employee informed me that same card charge is Rs 500 + service charge and it would take 3 working days to activate.

                        My concern is that why is so much difference is process if both branch operate the same process.

                        My CUID :[protected]
                        Name : Tejesh Koli
                        Reg Contact No : [protected]
                        Sep 11, 2017
                        Complaint marked as Resolved 
                        Axis Bank customer support has been notified about the posted complaint.
                        Jul 08, 2017
                        Updated by tejeshkoli121
                        I need to generate my Debit card pin on priority.
                        Jul 10, 2017
                        Updated by tejeshkoli121
                        Very poor service .. still no resloution
                        Verified Support
                        Aug 11, 2017
                        Axis Bank Customer Care's response
                        Hi,

                        We are in receipt of your concerns vide service request number: 33257056 dated August 11, 2017. We will get back to you shortly. Appreciate your patience.

                        Regards,
                        Axis Bank
                        Hi Team,

                        Several people are calling me and asking for card details which includes cvv number.

                        Can u please confirm whether i hav to share cvv number for generating my debit card pin.

                        Called from number
                        [protected]
                        [protected]
                        tejeshkoli121's [Complaint's author] reply, Jul 10, 2017
                        Very poor service.. still no resolution
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                          D
                          demigod
                          from Nagpur, Maharashtra
                          Jul 8, 2017
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                          Address: 411003
                          Website: axisbank.com

                          Dear sir,

                          I am customer (Cust id:[protected] with axis bank branch (Utib0000037) located at f. C road pune. I was in dire need of one of the products called insta credit card of axis bank. I went to the bank to apply for one.
                          When i inquired about the card it was found that the main axis bank branch of which i am a customer do not have it.in such a situation i approached operations manager of the bank. She inquired with the staf[censored]nder her and it was found that the relationship manager were fooled by the operations department of the scarcity of the card. On finding that the operations manager strictly ordered them to issue me an insta credit card. The prerequisite for issuing the card is a fixed deposit which you need to have with axis bank inorder for any branch to issue you an insta credit card. So i made a fixed deposit of 25000 rs with the bank and this case was given to a relationship manager know as sanjay who holds a respectable position among the staff. I was given the assurance that the card would be activated within 24 hours.
                          Since that day which was 23/3/2017, i am still not able to activate the card, it has been 4 months and i have gone through ordeals of harassments i take this opportunity to complaint that not just harassment i have gone through major fraud for which i am thinking of going to consumer court. Few days back after months of painstaking calls to the customer care activation department, they revealed that the information in my credit card was different and that the relationship manager has deliberately put in some other persons details instead of mine. Details are given below:
                          Name:shrikant
                          Dob: 01/05/1982
                          Address : f. C. Road main branch pune

                          In addition to this, i have requested for a receipt of my fd and it has been 4 months they are not able to provide me with the receipt of my fd. After all this i also requested them to close my account which has still not been closed. I am really frustrated and tired of all this that i have to go through and see no other option but to write to you about my grievances. I hope that you would take some action in this regard and that no other bank customer would have to go through this harassment and fraud.

                          Your’s truly
                          Syed akhtar ali
                          8/7/2017 cust id :[protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            naazish akhtar
                            from Bengaluru, Karnataka
                            Jul 8, 2017
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                            Address: Bangalore, Karnataka, 560037
                            Website: Axis bank

                            I brought new sim around 3 month ago, after activate of sim, i am receiving lot of credit card sms and call i had complaint several time in customer care of Axis bank every time they told that after " 10 days you don't receive any sms from our site" but still i am receiving sms of credit card .customer care are either illiterate or irresponsible I am totally fade with customer care people.
                            Axis Bank customer support has been notified about the posted complaint.
                            Jul 21, 2017
                            Updated by naazish akhtar
                            still i am receiving sms and call from Axis bank, customer care still given excuse to me for that complaint
                            I complaint many time for these call and sms but no one take serious it

                            Axis bank customer care tourcher to me

                            I am fadeup with call sms of axis bank credit card
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                              Sakib1204
                              from Vasai-Virar, Maharashtra
                              Jul 8, 2017
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                              Address: Kheda, Gujarat, 387001

                              Dear Sir,

                              My whole family having saving account in your bank and since 2 days i am unable to withdraw cash from 2 ATM machine in Nadiad City. I have to face inconvience and after two days i withdraw from SBI ATM.

                              AC no.: [protected]
                              Non work Atm machine: SPAN 44611

                              I want you reply that can satisfy my aggression due to inconvinence bare by me.
                              +1 photos
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                                packiasekar
                                from Morena, Madhya Pradesh
                                Jul 7, 2017
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                                Address: Coimbatore, Tamil Nadu

                                I have axis gift card worth of 5000/- card no. [protected]
                                On first purchase transaction was correct when i made second purchase at khadim show for 1000/- when vendor swipe the card error message flashed since transaction was not complete but i have received sms that amt 1000 has been debited and balance was shown and card was swiped again 1000/- deducted without but not credited to vendor' account and the process was completed once again same result but no credit to the traders account. Thus rupees 3000/- was deducted from my pre paid card without making valid purchase. Kindly re credit the amount wrongly debited in my card.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  Tarachand Sachdev
                                  from Pune, Maharashtra
                                  Jul 7, 2017
                                  Resolved
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                                  Resolved

                                  Respected sir,
                                  My saving account no. [protected]
                                  My titanium debit card no. [protected].
                                  Validity 12/21.we have Fixed deposits worth of rupess 6 lakhs in your devlali camp branch and 6 saving accounts of minimum 4-5 lakh rupees balance. It surely means that i am a valuable costumer of axis bank. My complaint : i was having a really urgent work for which i went to axis bank branch khadakpada, kalyan,
                                  Branch code:UTIB0001153
                                  District thane. MH
                                  Today that is 7/7/17, i went to your bank at the opening time 9:31.I went for making a DD but the operational manager PREETI PANDAY was not on her table. I waited for about 20 to 25 minutes outside the bank. When i went inside the back after 25 mins, the operational manager was still not her table. The peon said that she was buzy in a meeting with the bank manager. Respected sir, my only complaint is that when the duty timing is 9:30 still why the operational manager was not in place even after 25 mins. Why the manager needs to hold a meeting in working hours? Why not before or after the working hours? If you need any proof, you can check the cctv of your bank in khadakpada, kalyan branch.i am not telling to take any serious action rather i just want that they should know to co operate especially at the time o[censored]rgency and be on their place at time. Thanking you
                                  Your sincerely
                                  T T sachdev
                                  Mob no.
                                  [protected]
                                  Jul 7, 2017
                                  Complaint marked as Resolved 
                                  I want to remove all my details
                                  Axis Bank customer support has been notified about the posted complaint.
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                                    Dipanwita Seal
                                    from Kolkata, West Bengal
                                    Jul 7, 2017
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                                    The branch manager Mr. Pradipta Pati is very irritating and distracting the bank ambience. He keeps on following the employees, overload them with tasks and abuse all the staffs. He detains all of them upto 9pm regularly and this creating trouble in my family life. Because of him my husband returns home so late everyday. So torturing man. Please see to it. Mr pradipta Pati. Nayagarh district. Bijipur branch. Odisha
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                                      Janmejoy Das
                                      from Bhubaneshwar, Odisha
                                      Jul 7, 2017
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                                      Address: 122002
                                      Website: Make my trip.com

                                      It is to state that on 6th July i complained my refund status where i didn't mention my account no. It is [protected] of Axis bank, Keonjhar branch.So pls Check it as early for refund.I give the refund ref. no for inquire in earlier complain. The make my trip customer support team said the transaction are forwarded to bank on 30 may 2017.

                                      Thanks
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        Zubair A
                                        from Hyderabad, Telangana
                                        Jul 7, 2017
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                                        Address: 500074

                                        Hi,

                                        I am Mohammed zubair ahmed, I had brought Hyundai creta car on loan with axis bank bearing loan account no: AUR[protected]. I have submitted all asked documents to bank representative for ecs clearing but every month I get call from bank executive stating "there is some issue in ecs and it takes some more days to sort it out so please clear through NEFT" I m paying through NEFT since 3 months and my issue is not addressed till now. They say me to visit some place called ranigunj for more clarification.

                                        While taking loan they visit our places more than 5 times if required, now when I face issue even after the mistake of bank then why I am asked to visit axis bank - ranigunj.
                                        +1 photos
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