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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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Axis Bank reviews & complaints page 443

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P
pingle R
from Nashik, Maharashtra
Jul 11, 2017
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Address: Mumbai City, Maharashtra, 400056
Website: www.axis bank

I mrs rajshri pingale my salary account was in axis bank i informed in bank i leaved job in octomber 2016 so my salary not credited in account. I requested so many times in bank close my account then also not close my account and they are charging me my account no is [protected]. On this account they given me credit card as per basis first year free chages i have not used that till now then also getting charge on that please do the needful and close my account and credit card also.
Axis Bank customer support has been notified about the posted complaint.
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    Jharna Doshi
    from Noida, Uttar Pradesh
    Jul 11, 2017
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    Address: 122011

    I had made online transactions with amazon.in using axis bank debit card ending with 8969. The above mentioned products were returned on 23rd and 24th of june 2017 and refund was processed by amazon but i have not yet received any refund.

    For your reference, my order id was[protected],[protected] and the refund reference number for the above transaction is:4975049913986999704062 and authorization code 006061.

    I have already made a complaint of the same few days back but it has been of no help.
    Axis Bank customer support has been notified about the posted complaint.
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      P
      Poonam_95
      from Vikasnagar, Uttarakhand
      Jul 11, 2017
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      Address: New Delhi, Delhi, 110005
      Website: Airbnb.com

      This is mia from airbnb customer experience team. It was a pleasure speaking to you today. As discussed, both reservation with vikram was already refunded. For reservation code hmajwqwm95 from july 15-16 a refund of ₹1, 804.00 was issued last june 23 with refund code of [protected]. For reservation hmxrqtrzdx from july 17- 18 a a refund of ₹1, 804.00 was issued last june 23 with refund code [protected]. Please contact your bank and check the status of the refund.

      *

      The above message is what i got from airbnb.
      The account number from which transaction was done is - [protected]
      Account holder name - shalini khandelwal
      Axis Bank customer support has been notified about the posted complaint.
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        A
        Amala Rajini
        from Mumbai, Maharashtra
        Jul 11, 2017
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        Address: 621803
        Website: axisbank.com

        I am maintaining my load from 2014.
        I had my top up also.
        Last two months like 7th july and 14th may i got my penalty amount rs 575 on each month.
        But i have maintain my emi on 5th itself.

        Before that their support team will guided me like "i need to maintain the emi on 5th. If the amount will credited on 5th evening on my account is that ok for you. It never goes to penalty part"

        I am having my salary account on axis bank only. I also received my salary on 5th only.
        I have maintain my emi for past 3 years on 5th only.

        But for now their support team simply said "need to maintain on 4'th itself or will maintain before on 5th 12 pm"
        But this information is not delivered me properly.

        I really bad about this.

        Kindly ask them to revert my penalty (For these two months) to my account. Here after i will maintain the emi amount on 1st itself.
        Axis Bank customer support has been notified about the posted complaint.
        I am a current holder of axis bank account no.[protected] branch kathua. On thursday 06/07/2017 i went to kathua branch for withdrawl of 10, 000 at 3.30pm but the bank staff denied of giving the money. they are clearly voilating RBI guidlines.
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          M
          Mayur Gareja
          from Ahmedabad, Gujarat
          Jul 11, 2017
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          Address: 380060
          Website: www.axisbank.com/support

          [protected] ye no axis bank ahemdabad cradit card departement ka he mera bill tha 152000 ka jisme maine 132000 bhardiye baki rahe 30000 wo bharneki last date 15 july he ye no mese muje roj 50 call subha ate he or ye fone karne wali madam misbehaving karti he mera ac axis bank me last 5year se he me reguler banking bill payment karta hu or late payment ke badle ye log penlty b lagate he ye no mese ek madam call karke muje jese tese dhamka rahi he or misbehaving kar rahi he lagdki he isliye zyada nai bol raha me axis bank ko nivedan karta hu ke ye madam ko puche esa kyo kar rahe ho ye tarika he apne coustemer se bat karne ka ispe turant karyawahi kare varna mere family ke 4 saving ac 2 current ac n 4 cradit card he sab cencal or band karva dunga thanks u [protected] inform me
          Axis Bank customer support has been notified about the posted complaint.
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            P
            Priyanka2111
            from Mumbai, Maharashtra
            Jul 11, 2017
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            Address: 400069

            Hi team,

            I had taken car loan from axis bank for an amount rs 450000. My car cost was rs 620000. So i transferred rs 170000 to axis bank account as provided by axis bank car loan department employees. This transfer happened on 16th june 2017.

            We had to cancel the loan. So, since then i have been following up for refund of my money (1.7 lac) back to my axis bank account.

            I have been sending mails for my status. But unfortunately i am not receiving any clear answers.

            Can someone look into this issue. I am an axis bank salaried account holder and i have been very disappointed by the kind of service provided by the bank.
            Axis Bank customer support has been notified about the posted complaint.
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              A
              ARUN KUMAR SINGH
              from Delhi, Delhi
              Jul 11, 2017
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              Address: Allahabad, Uttar Pradesh, 211008

              Dear sir i received product named protronics velocity 10400 mah power bank which is not in working condition, i contact to the company protronics they say that contact to edge rewards axis bank, this is very problematic for me, that this type of service we get from axis bank, please resolve my problem as soon as possible
              With regards
              Dr arun kr singh
              [protected]
              User id[protected]
              Axis Bank customer support has been notified about the posted complaint.
              Am send cash via imps mobile transaction on 08/07/2017 amount is 200
              .but not receive cash on my friend. And not refund on my account .

              Amount- 200
              Receipt No -UOWBJP1C1648
              RRN[protected]
              Mobile No - [protected]
              Date -08/07/2017
              Dear Sir,

              This is to inform you that i want to close my Credit card.
              T.Harish card no: [protected]

              Kindly close my credit cards immediately and send us the letter immediately.

              i will broke my card after receiving the letter.

              regards
              Dear concern,
              I have received the call from your end to increase the credit limit, which was no doubt increased .
              But all of a sudden what happen that you guys have decreased to 24k now.
              Please revert with a appropriate answer.
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                M
                Mohammed Aouf
                from Channapatna, Karnataka
                Jul 11, 2017
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                Address: 577401

                I am not able to talk with customer service from past 2 months for emergency need. Have tried all helpline numbers. No response... I have sent mail also.. No response... Always getting error message back... Now they changed their toll free helpline numbers and also charge for that.. Then dont know why they debit service charges from account.. Still getting technical issue whever i connect.. Worst service ever
                Axis Bank customer support has been notified about the posted complaint.
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                  S
                  Sangamesh Majage
                  from Palghar, Maharashtra
                  Jul 11, 2017
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                  Address: Bidar, Karnataka, 585331

                  Dear

                  Sir,
                  This is to inform you that my saving account is frozen by bank.
                  I did not understand why its be done. Please provide detail,, and the reason may for me not used this account from last 3 years and so kindly unfreeze my account as soon as possible. My account detail is below mentioned.
                  Hanumanth sangappa majage
                  A/c no-[protected]
                  Customer id:[protected]
                  Contact no-[protected]
                  Account resisted no :-[protected]
                  Mail id :- [protected]@gmail.com
                  Axis Bank customer support has been notified about the posted complaint.
                  Dear Sir,

                  I transferred Rs.8000/- through IMPS on 03.07.17 to Standard charted Bank ( Mr. Kalpesh Vyas ). However, it is debited from account but not received on other end.

                  Please look into the matter.

                  MEGHNA P KANOJIA
                  Hello,
                  I had opened a savings account in Vijanagar Branch of BANGALORE in 2015.Due to non maintainance of minimum balance my account is now reflecting a a negative balance of 17, 000 INR.
                  Inspite of reverted calls to the bank regarding the issue no action has been yet taken place.
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                    M
                    Jul 10, 2017
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                    Address: 560001

                    I already cleared the due and filled the closing form for one of the account and submit to sanjaynagar axis bank. But same account is linked to the new account number and it will show negative balance.
                    The old account number is [protected].
                    Please close the old account as soon as possible. Otherwise close the both account related to axis bank. So many irresponsible persons are there in sanjay nagar axis bank. They won't care for customers.
                    Axis Bank customer support has been notified about the posted complaint.
                    I am clearing my credit by payment regularly and can not understand why still balance is more. Physical monthly statement is required for tallied. Over phone it is very difficult to understand and also hear the customer care people. I want to close my Credit Card immediately but action not taken from the bank.
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                      S
                      sandinavinod
                      from Bengaluru, Karnataka
                      Jul 10, 2017
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                      Address: 560010

                      I have added a beneficiary account in my axis bank account. I have done a transaction using mobile app. Money has deducted from my account but money not added into the beneficiary account.in mobile app it was showing that, the beneficiary account is invalid and amount deducted from your account it will refund to you with in 2 working days. Request you to look into the issue and refund my amount back.

                      Receipt number: 5l6s1upz8005
                      Axis Bank customer support has been notified about the posted complaint.
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                        H
                        harshal n patil
                        from Mumbai, Maharashtra
                        Jul 10, 2017
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                        Address: Mumbai City, Maharashtra, 400709
                        Website: www.axisbank.com

                        Request no:32236785 to axis customer care for account branch transfer on 1st july 2017, post 6 working days the same was pending now as on 10th july 2017 another request no:32438834 for the same request and has been told for not doing any transaction for more 2 working day
                        I had been told not to do any transaction since request day, now post 2nd request the answer what i get that axis bank back end team had some technical error so the request no:32236785 raised on 1st july was not processed
                        Now i have to wait more 2working days to transaction which is important to me
                        Axis Bank customer support has been notified about the posted complaint.
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                          D
                          Dhananjay kumar Choubey
                          from Mumbai, Maharashtra
                          Jul 10, 2017
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                          Address: 380006
                          Website: [email protected]

                          Dear sir,
                          I am dhananjay kumar choubey my account number is [protected] my transection i'd[protected] was failed but my money is deducted still didn't refunded this transaction happen, 4th july 4:13 pm kindly have look. I logged complain regarding this 1707 and 026190. I was used bhim app for this payment but it was not done and money deducted. Second time i did successfully transferred. I am going to attachment of the complain.

                          Name - dhananjay kumar choubey
                          A/c no-[protected]
                          Mobile-[protected]
                          Axis Bank customer support has been notified about the posted complaint.
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                            S
                            Shwetha Kb
                            Jul 10, 2017
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                            Address: 560011
                            Website: www.lappgroup.com

                            Emp id:68727

                            Account no: [protected]

                            Personal mobile no:[protected]

                            As i was working for axis bank before, in between due to personal issues i had quit the job so my salary account was put under full freeze dormant stage.

                            Now i work for organization called lapp india pvt ltd were it holds a salary account of axis bank. So kindly unfreeze my account in order to continue it as my salary account in the present organization
                            Axis Bank customer support has been notified about the posted complaint.
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                              S
                              Swaraj Sahani
                              from Churachandpur, Manipur
                              Jul 10, 2017
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                              Address: Patna, Bihar

                              Hello,

                              This is swaraj sahani. (Ac-91xxxxxxx4455), on saturday (08/07/2017), i have a transaction of amount 2280.00 through axis payup. To [protected]. Name sankardayal yadav. The transaction was failed due to satellite link problem displayed in the atm screen. (Transaction id[protected]. There after amount has been debited from my account but did not credited to that account.

                              I was also tired to contact customer care but no response is found.

                              Please find below the transaction details and do the needful asap.

                              Transaction details axis bank.
                              Account number :91xxxxxxx774455 to [protected] (Sbi)
                              Transaction date :[protected]
                              Transaction amount inr 2280.00
                              Transaction type :axis payup
                              Axis Bank customer support has been notified about the posted complaint.
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                                R
                                RIDWIN DEVASSY KAIPRAMBATTU
                                from Calicut, Kerala
                                Jul 10, 2017
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                                Address: Ernakulam, Kerala, 683589

                                Dear sir,
                                My self ridwin devassy, my axis account details are mentioned below.
                                Account number: [protected]
                                Credit card number : [protected]

                                Three months before i lost my credit card so that i applied for new card. But unfortunately card issued to my old address​, i​ couldn't received that. ​now i had due amount. I couldn't pay through online banking, phone banking and through my branch also. What i can do now. Please give me solution for this. Otherwise i will deactivate my account.

                                Expecting an early reply

                                Regards,
                                Ridwin devassy
                                Kaiprambattu house
                                Maikkad p. O
                                Maikkad -683589
                                Mob : [protected]
                                Axis Bank customer support has been notified about the posted complaint.
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                                  M
                                  maheshraobm
                                  from Bengaluru, Karnataka
                                  Jul 10, 2017
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                                  Address: 570002

                                  Credit card no [protected] visa
                                  Mahesh rao b m valid through 11/19. On the 17th june had made a purchase inr 48170. 00 and had converted to emi. Have also received a confirmation sms that the transaction has been converted to emi on the 19th june. Yet on the 10th july the total amount of 48170 has been debited from my sb account. Please reverse this.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Jul 09, 2017
                                  nausadalam's response
                                  Mera credit card per date of birth update kar do
                                  My aadhar date of birth Axis Bank credit card to update you request
                                  Bad service
                                  Cstmr service
                                  Everything
                                  And as well as Axis bank not providing refund
                                  Hi,
                                  Iam SWATHI K and My account No. is [protected]
                                  Its my Salary account in Axis bank, whitefield Bangalore.

                                  I have received message "Rs. 862.50/- debited as DR. CARD CHARES" on June 15th 2017. I want to know what are these charges and why they have cut these charges?

                                  So please do the needful.
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                                    S
                                    srinu Satya
                                    from Vijayawada, Andhra Pradesh
                                    Jul 10, 2017
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                                    Address: Vizianagaram, Andhra Pradesh

                                    Sir /madam. My name is p. V. Lakshmi a/c holder of axis bank at vizianagaram near ncs theatre. Andhra pradesh. I have take a car loan from our bank on 10-6-17 bank authority told that time next month 10th ur loan amount was deduction from ur a/c but loan amount deduction on 1-7-17. Bank authority was not proper response and taken1375 rs extra amount. Bank authority cheated me please do justice to your customer. Than k u..
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      deepu6
                                      from Sirsilla, Telangana
                                      Jul 11, 2017
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                                      Address: Khammam, Andhra Pradesh, 507101

                                      My name is TALLURI SANDEEP s/o talluri raghavulu date of birth 31/12/1989 address:7-48 Srinagar 4th line, laxmi Devi pally, kothagudem, khammam(distinct) pin coed:507101 mobile no:[protected] my credit card number.[protected] my card is caceled now card is active plz my credit card close sir piz request sir axis bank custard care respond my request plz closed my credit card sir thanq sir
                                      Axis Bank customer support has been notified about the posted complaint.
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                                        noidahmad
                                        from Gurgaon, Haryana
                                        Jul 8, 2017
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                                        Address: Sultanpur, Uttar Pradesh, 228119

                                        I have open a new account with axis bank in May month. I have met with an sales executive Furqan Khan (AXIS BANK Sultanpur Branch).

                                        We applied for new account in May last week and we got kit after 25 days which is very late then we ask him to make a Fix Deposit of 5 Lakhs he agreed for 7.25% interest rate but he didn't provide confirmation and on 5th of july he said that we will executive your FD today with an offer interest of 7.50%. so we told him that we agree on it.
                                        Yesterday we check with Furqan khan Senior in bank (As Furqan Khan was not there), he said interest rate is low now and better to proceed for mutual fund.
                                        We are not agree for it, If I need a mutual fund I will do it myself... no need of AXIS Bank for it.

                                        Kindly provide me a FD on 7.5% interest rate as we agree else reimburse my time and loss which we are facing due to AXIS Bank.
                                        Close my account without any charge and return the total money.

                                        Noid Ahmad
                                        A/C. No. [protected]
                                        AXIS BANK
                                        Sultanpur Branch
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jul 13, 2017
                                        Updated by noidahmad
                                        no update till now...
                                        I submitted my all document in maripur branch, muzaffarpur Bihar-842001 for opening of salary account. i contact with Abhay kumar-sales officer, mob-[protected] for opening salary account. I recall of Abhay kumar;many times but no any respond from bank. 6 days after i again visit branch but after that no any respond from bank.
                                        I was unable to perform certain activities due to Lien amount unsettlement. I urgently need new check book.But as per customer care, my lien amount will be settled on 3rd Saturday of this month.

                                        I have my salary account in Axis Bank.
                                        Branch - Guru Dronacharya, Gurgaon
                                        Sir i have a mall in sikar (rajasthan) and u r bank is in my premises in september your aggrement is expired why u r not renewing the lease deed [protected] plz reply waiting 4 u r reply
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