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Axis Bank Complaints & Reviews

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Last updated May 1, 2024
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli
Mumbai
Mumbai City District
Maharashtra
India
400025

Axis Bank reviews & complaints page 442

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K
kamalrnair
from Pune, Maharashtra
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IMPS Failure - Money lost in the virtual space

Address:Bangalore, Karnataka, 560102
Website:axisbank.com

I made a transaction of INR.13000 /- IMPS from my Axis Account to SBI Account now there is no idea where the money has gone. The smart Phone Banking officer has no explanation to give other than apologising and telling me that money will be credited back in 3-5 working days.
The details are attached herewith

Account No: [protected]

I am in urgent need of money and hope this issue will be resolved soon....
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S
shesham sunil
from Bengaluru, Karnataka
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Reversal Of Personal Loan Amount

Address:Bangalore, Karnataka, 560100
Website:[email protected]

Dear Team,

My name is Sunil Kumar Shesham and my loan account no-PPR[protected], i availed loan of 2L for EMI-4971/-, last month remaing amount was 18, 167/, and i have paid on 17-June-17 Rs-18, 200/-, after payment i got a call from AXIS bank saying that you have paid 18, 200/- sir u have to pay remaining amount Rs-117/-, i said madam remaining amount will deduct form my next EMI they said ok. But today they have deducted...
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V
vijay s parmar
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To refund the home loan processing fees

Address:391774

I had been applied for the home loan in axis bank but due to some reason it could not been proceed.

Hence i'm requesting you to refund my processing fees.

Below are the details,
application id no : 5602771
processing charge : 11500/- ( paid by ch. )

my contact details,
name : vijay parmar
mob : [protected]

I hope you give result for earlier in my Email....
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V
Ven G Sharma
from Hyderabad, Telangana
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Extra Charges on Savings Salary Account

Address:500032

Hi,

I've been charged with SCG.VISA.POS.DT charges multiple times and also the consildated charges have been charged with amount 150/- and if I call customer care guys, there are not being soft, they're shouting on us and saying that they don't have any details.

The worst point is that we're being debited with unknown charges and we are unable to get the information from the Bank guys also.

This...
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U
umagargi
from Abohar, Punjab
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Payout not received

Address:147002
Website:www.axisbank.com

My concern is as under:
(1).I am Woman and Senior Citizen
(2).I have savings Bank Account number [protected] in Axis Bank, Patiala.
(3).I got a dividend Cheque Number 970738 amounting Rs.2452.58 from UTI Mutual
Fund against my Investment, bearing my name as Uma Devi, SB A/C number [protected] Axis Bank Printed on it. As my name in mutual fund records is Uma Devi and in SB a/c Uma Gargi
Bank returned...
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Address:560001
Website:www.axisbank.com

651 rupees got deducted from my axis account. when i spoke with customer care they said i opened demat account so AMC charges applied for your account. First of all i didn't opened demat account but they said we have dully signed documents with us but they didn't produced the proof of document with my signature. Now they are coming and asking if you wish to close the account means you need to pay the due amount of 640/- rupees - am very much...
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J
Jharna Doshi
from Noida, Uttar Pradesh
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Refund for online transaction done with Amazon india

Address:122011

Hi, I made a transaction with Amazon India - order number[protected],[protected],[protected] and paid using mastercard ending 8969. The stuff was returned by 24th June and refund should have come to my account by 30th June. But I have not yet received any refund.
The reference number for the refund is 4975049913986999704062 and the Settlement Verification Code is 006061....
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E
enyusa sangroula
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account debited but cash not received

Address:110092

Hi there!!

I tried debiting my axis bank account through Yes bank ATM, lalita park (ATM-CASH/+YBL LALITA PARK/DELHI/020717) on 3rd July, 2017. But, to my surprise i didnt get cash from ATM but my ac got debited by 500 & my transaction didn't reverse.

I request you to please look at the matter asap & credit my ac with same balance. Required particulars are:
Name : Enyusa Sangroula
AC no: [protected]...
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N
nirapatel
from Wankaner, Gujarat
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Transaction failed amount not Refund

Address:Vadodara, Gujarat, 390002
Website:[email protected]

Dear Sir,

Greetings for the [protected]@!

I have used Axis Bank Debit Card to make a payment of Rs. 603.80 at Lifestyle International (P) Ltd- Max Retail Division on June 25th, 2017 but payment transaction was failed and same amount was debited from my account.

I have not received balance return in my account and I have cross checked at the store as well and they have not received in their account.br...
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R
Ranjeet Razz
from Hojai, Assam
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Return my money

The Authorization Code (Refund Reference Number) for the transaction is [protected].

please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query
Sir please help me...
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G
ganesh pb Rupesh
from Noida, Uttar Pradesh
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Net banking fund transfer

Address:Bangalore, Karnataka, 560029
Website:axisbank

I have not received the amount from the beneficiary account number [protected] 0f 450/-, but transaction is successful in his account but I have not received the amount still. below are the details

Name: Ganesh
Acc number: [protected]
IFsc: UTIB0000009
Transaction value date: june 09, 2017
Kindly check this and revert back as soon as possible, it has been delayed since 1 month...
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P
pali panesar
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Credit card payment against

Address:Ludhiana, Punjab, 141001

I am the customer of your Axis bank at Mall road Ludhiana.My account no is [protected].i have a credit card which no is [protected]...which is renew by the bank on 04/17 without my knowledge...i had not submitted any request to renew it..coz im not living in india since feb 22/2017.i had been moved to the canada on that date...and i had been cleared all my credit card balance before leaving the india..and now bank is sending me the...
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L
lkai2007
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Money

Address:New Delhi, Delhi, 110024

My Axis Saving Bank Act. Number : [protected]
Name : Sanjay Sharma
BRANCH : Lajpat Nagar
New Delhi.

I tried to recharge mg Airtel numbered [protected], Delhi NCR Airtel Circle, through the Axis Bank App for Rupees 450/- (INR)

The message displayed was
" RECHARGE FAILURE "

However, the sum of rupees 450/- got deducted from my account.

I called in...
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M
m123456
from Pune, Maharashtra
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Credit card bill payment through mobile app

Address:560034
Website:axisbank.com and axis mobile app

Hi,

I am not able to make credit card payment either through mobile app or internet banking. I am always getting message "The transaction cannot be completed because you have crossed your limit". I don't know about which limit it is talking about, I am having money to do bill payment.

I've called customer care executive they said check your limit enhancement and all but that also is not solving the problem....
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V
victor peter
from Madurai, Tamil Nadu
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Complaining about fake commitments and hiding about charges fraud

Address:New Delhi, Delhi, 110074

Very disappointed with the fake information provided by the Axis Bank representative. it's simply doing fraud with the customer.

For PL top of i have been informed 0 charges but at the time of disbursement i have been charged Rs 17500/- and on that deduction the representative is not ready to give any explanation but putting all the blame on the bank.

Representative name
Pushpender [protected]
Vikaspuri...
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S
Suresh Friendsforever
from Kanchipuram, Tamil Nadu
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Occur error in money transaction and requesting refund my money

Website:axis bank mobile bancking app

Dear sir,
I am jeereddy suresh i am working in borgwarner morse systems. Chennai limited. I have axis bank account with number of [protected], i am tranfer 4000 to my mom sbi account but in that time some error will be occured so the money will be debited from my account i transfer on 1 st july 2017 at 7.30 am still now the money will not transfer i want my money back i contact near axis bank but there is no response from that...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong balance deduction

Address:411006
Website:axis bank.com

Dear Sir/Mam,

I seek your attention on the matter detailed below and request my problem be solved at the earliest.

I have Axis Salary account since 2014, and continuous amount is deducted every month without any consensus avoid deduction from my salary account

There is absolutely no doubt that this was an erroneous deduction. Kindly scrutinize the error and refund the amount back into my account....
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I
ikhan8180
from Riasi, Jammu and Kashmir
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No cashback of 10% on my quarterly online spends of more than 30000

Address:Mumbai City, Maharashtra, 400025

I am Axis Priority account holder of your bank bearing account number: [protected]. I have spent online more than 30000 in this quarter by my priority Platinum debit card but No popup of 10% cashback displaying in my account while i visit Axis Netbanking from my laptop. I am checking my account through netbanking there is no popup displaying about 10% cashback of my online spends .I have attached the snapshots of my account.Hope you will...
+1 photos
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R
Ramasubramanian Muthiah
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Corporate Prepaid Card

Address:625001

Dear sir

Card num [protected]

i have made a purchase for Rs 41329 on Tuesday 06/06/2017
with a Merchant Name Ram Rams Syndicates Vo EDC Unit
the amount have been debited from my card and i have received the SMS to my number but the amount have not Refelcted in to the merchant acc request you to Check and Reemburse back my money to the Gift card asap hve called and visited all axis branch...
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M
Meenakshi Narula
from New Delhi, Delhi
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Wrong Deduction Of Money from My Account

Address:Nagpur, Maharashtra, 440002
Website:www.goindigo.in/booking/seat-select.html

Details of Disputed Transaction/s **:2
Transaction Date: 16 June 2017

Merchant Name/ ATM Location : Axis Bank

Transaction Amount INR : 10523

Disputed Amount, INR : 10523

I am disputing transaction/s listed above due to the following reasons. Request you to resolve the dispute.

I had tried transaction online, the same was not successful but the amount was debited...
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