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Axis Bank Complaints & Reviews

2.6
Updated: Dec 5, 2025
Complaints 12999
Resolved
6561
Unresolved
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Axis Bank reviews & complaints page 444

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J
Janmejoy Das
from Bhubaneshwar, Odisha
Jul 6, 2017
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Address: 122016
Website: make my trip.com

Flight ticket cancellation made by me through Make my trip on 29.may 2017. The refund status show me that transaction forwarded to bank. But it is not credited in my account . when i made quarry about the refund status they send me the refund reference no[protected] for amount 14824 & RRN[protected] for 900/- & RRN[protected] for2615/- pls credited in my account as soon as possible
Axis Bank customer support has been notified about the posted complaint.
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    Star Boy
    from Vikasnagar, Uttarakhand
    Jul 6, 2017
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    Address: Dehradun, Uttarakhand, 248001

    Hello Sir, Manoj Singh Sir, I have completed all the formalities of joining but still I have not got a joining letter yet. And no one is picking up my phone, who gave me an offer letter. The phone is coming off everybody, they are looking like they are not picking up. . I have been very troubled. I have been taken Rs 82500 for all the formalities which my family members do not know who has deposited by demanding loan from them. Please help me. If I do not have a joining letter till tomorrow, then I Reporting
    I will wait for your reply sir
    Manoj Singh
    Dehradun Uttarakhand
    Mo.[protected]
    Email.[protected]@gmail.com

    Please call me My Numbar
    Axis Bank customer support has been notified about the posted complaint.
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      S
      sudbil
      from Kolkata, West Bengal
      Jul 6, 2017
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      Address: 731204

      My self pradip mondal. I have open an account with axis bank, my account no is [protected] bolpur branch. I have deposit 4500/- after that when i want to withdrawal money, i can't able to withdrawal any amount from axis bank that account. The bank employee are suggested me that i should have a new account, but i don't relive them, please help me
      Axis Bank customer support has been notified about the posted complaint.
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        D
        digamber3265
        from Pune, Maharashtra
        Jul 6, 2017
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        Address: Pune, Maharashtra, 411041

        I have Personal Loan account in AXIS Bank (PPR[protected], while the PL confirmation call they (Executive Abhishek) told me that the insurance amount will be 1250 rupees. However they have deducted almost 1454 extra amount at the time of final disbursement. I tried to check with them (Manager - Devang Thacker and Executive), they are not even speaking politely. They are very rude.
        Why extra 1454 amount deducted, Can I get the clarification on this?
        Axis Bank customer support has been notified about the posted complaint.
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          R
          rajyalakshmi rajyalakshmi
          from Chennai, Tamil Nadu
          Jul 6, 2017
          Resolved
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          Resolved

          Address: Hyderabad, Andhra Pradesh
          Website: Axis Bank

          I have two issues to share
          1.i have made a payment of Rs. 12, 303 at South India Shopping Mall, Patny, Secunderabad on 1st July, 2017. Amount was debited from my account but they could not raise receipt of the same. they said it would be refunded within 3-4 days. I am yet get the refund.

          2. On 25 th June I had a booked a ticket from Bangalore to Hyderabad, the service was cancelled and i was told that i would get the refund amount rs. 3604, in fact I have received a mail from Abhibus stating the refund has been processed, they gave the transaction number as mentioned here [protected] with merchant reference number as 9446. I am surprised why it takes so many days for refund. hope to get a positive response..
          Aug 10, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 06, 2017
          Axis Bank Customer Care's response
          Hi Rajyalakshmi,

          Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV for us to assist you.

          Regards,
          Axis Bank
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            S
            Report
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            Am currently not in India and I have personal loan on going with Axis Bank . I sent several email to send me the loan statement and repayment schedule but I didn't receive any response. So I am accepting some serious response for this complaint and serve the customers properly, don't know how come there is no proper complaint site present for Axis bank, highly frustrated.
            Axis Bank customer support has been notified about the posted complaint.
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              S
              sabasha40
              from Hyderabad, Telangana
              Jul 6, 2017
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              There were Fradulent Transactions in my Credit card. I have informed by return mail to axis bank that all the transactions after[protected] were fraudulently done by unknown person by hacking (Presumption) or by axis bank person (Doubt).
              I asked them to block card. They advised me over phone to cut the card in to pieces and contact nearest axis bank branch. The Branch persons at Attapur, Hyderabad informed that their branch does not deal with CC and asked to visit Ranigunj branch. From the ranigunj, Secunderabad branch I was directed to go to some othe Branch. In that branch also no one was able to give me details.
              I had to shout at them and why are they not able to show me a solution. Then one of them informed that all the CC issues are dealt by CC department at their head office and to contact head office by mails. I told them that I had already asked axis bank by reply mail confirming about fraud and already requested to block card and had already cut CC card into pieces as per their advise. I have been billed again in July 2017 and Axis bank recovery department have thretened that they will file a case agaist me and spoil my CIBIL Rating.
              How can Axis bank be so careless about action on fraudulent transactions even after informing? How can they continue to Charge interest on Disputed Transactions for non-paymen\t.
              Axis Bank customer support has been notified about the posted complaint.
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                K
                kamalrnair
                from Pune, Maharashtra
                Jul 6, 2017
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                Address: Bangalore, Karnataka, 560102
                Website: axisbank.com

                I made a transaction of INR.13000 /- IMPS from my Axis Account to SBI Account now there is no idea where the money has gone. The smart Phone Banking officer has no explanation to give other than apologising and telling me that money will be credited back in 3-5 working days.
                The details are attached herewith

                Account No: [protected]

                I am in urgent need of money and hope this issue will be resolved soon.
                Axis Bank customer support has been notified about the posted complaint.
                I have booked two tickets from my Axis bank account, one of which is through paytmag gateway.I have not got the refund of the amount.the status and transaction details were provided in the attachment.kindly look into this matter at a speed pace.

                IMPS Failure - Money lost in the virtual space - Comment #2778854 - Image #0
                Forget my cord number

                IMPS Failure - Money lost in the virtual space - Comment #2778916 - Image #0
                IMPS Failure - Money lost in the virtual space - Comment #2778916 - Image #1
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                  S
                  shesham sunil
                  from Bengaluru, Karnataka
                  Jul 5, 2017
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                  Address: Bangalore, Karnataka, 560100
                  Website: [email protected]

                  Dear Team,

                  My name is Sunil Kumar Shesham and my loan account no-PPR[protected], i availed loan of 2L for EMI-4971/-, last month remaing amount was 18, 167/, and i have paid on 17-June-17 Rs-18, 200/-, after payment i got a call from AXIS bank saying that you have paid 18, 200/- sir u have to pay remaining amount Rs-117/-, i said madam remaining amount will deduct form my next EMI they said ok. But today they have deducted full amount of RS-4971/-.

                  Kindly check and revert me.

                  Otherwise i will escalate this issue.

                  Thanks and regards,
                  Sunil Kumar S
                  Axis Bank customer support has been notified about the posted complaint.
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                    V
                    vijay s parmar
                    from Ahmedabad, Gujarat
                    Jul 5, 2017
                    Resolved
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                    Resolved

                    Address: 391774

                    I had been applied for the home loan in axis bank but due to some reason it could not been proceed.

                    Hence i'm requesting you to refund my processing fees.

                    Below are the details,
                    application id no : 5602771
                    processing charge : 11500/- ( paid by ch. )

                    my contact details,
                    name : vijay parmar
                    mob : [protected]

                    I hope you give result for earlier in my Email.
                    Jul 5, 2017
                    Complaint marked as Resolved 
                    I had been applied for the home loan in axis bank but due to some reason it could not been proceed. Hence i'm requesting you to refund my processing fees. Below are the details, application id no : 5602771 processing charge : 11500/- ( paid by ch. )
                    Axis Bank customer support has been notified about the posted complaint.
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                      V
                      Ven G Sharma
                      from Hyderabad, Telangana
                      Jul 5, 2017
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                      Address: 500032

                      Hi,

                      I've been charged with SCG.VISA.POS.DT charges multiple times and also the consildated charges have been charged with amount 150/- and if I call customer care guys, there are not being soft, they're shouting on us and saying that they don't have any details.

                      The worst point is that we're being debited with unknown charges and we are unable to get the information from the Bank guys also.

                      This is being so horrible.

                      Please help me with this problem. I can not even change the Bank, because my company holds axis bank accounts for employees.

                      Thanks & Regards
                      Ven G
                      Axis Bank customer support has been notified about the posted complaint.
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                        U
                        umagargi
                        from Abohar, Punjab
                        Jul 5, 2017
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                        Address: 147002
                        Website: www.axisbank.com

                        My concern is as under:
                        (1).I am Woman and Senior Citizen
                        (2).I have savings Bank Account number [protected] in Axis Bank, Patiala.
                        (3).I got a dividend Cheque Number 970738 amounting Rs.2452.58 from UTI Mutual
                        Fund against my Investment, bearing my name as Uma Devi, SB A/C number [protected] Axis Bank Printed on it. As my name in mutual fund records is Uma Devi and in SB a/c Uma Gargi
                        Bank returned the cheque with the remarks name differs, Uma Devi in place o[censored]ma Gargi.
                        (4). I once again submitted the cheque with proofs, AADHAR, Voter ID Card and PAN with declaration of my name being Uma Gargi and Uma Devi are same
                        (5).But till date, bank is adamant to give its credit in my savings account.
                        (6) I have made several phone calls daily and day to day for the status of my cheque but the person dealing with it do not bother about my repeated requests.
                        (7).From the facts mentioned above, it proves that the person dealing with my cheque is willingly harassing this Senior Citizen and that too, a Woman.
                        In the last, I request you, kindly take action against such officials and replace them from Public dealing duties and ask the Axis Bank to give credit of my cheque, as soon as possible
                        Regards
                        Uma Gargi
                        Axis Bank customer support has been notified about the posted complaint.
                        Dear Sir,
                        I Close My accounts On 20.6.2017 .My account Number [protected], and my Wife Account number [protected],
                        Bank manager Are Say My Remaining Account Balance Are deliver By Bank employee in the Form Of DD With In The 2 day But NOt Any One Are deliver The DD.
                        So My Request To Please Send DD ASAP
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                          A
                          Ashwini Valasa
                          Jul 5, 2017
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                          Address: 560001
                          Website: www.axisbank.com

                          651 rupees got deducted from my axis account. when i spoke with customer care they said i opened demat account so AMC charges applied for your account. First of all i didn't opened demat account but they said we have dully signed documents with us but they didn't produced the proof of document with my signature. Now they are coming and asking if you wish to close the account means you need to pay the due amount of 640/- rupees - am very much surprised that i didn't opened the demat account, i didn't know how to trade, they deducted 651 rupees and now they are taking about dues!!! I need justice for this. i have all the proof's that i didn't used the account i.e. statements in my mail(i don't know how am getting the statements - i always ignored that).
                          Axis Bank customer support has been notified about the posted complaint.
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                            J
                            Jharna Doshi
                            from Noida, Uttar Pradesh
                            Jul 5, 2017
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                            Address: 122011

                            Hi, I made a transaction with Amazon India - order number[protected],[protected],[protected] and paid using mastercard ending 8969. The stuff was returned by 24th June and refund should have come to my account by 30th June. But I have not yet received any refund.
                            The reference number for the refund is 4975049913986999704062 and the Settlement Verification Code is 006061.
                            Axis Bank customer support has been notified about the posted complaint.
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                              E
                              enyusa sangroula
                              from Pune, Maharashtra
                              Jul 5, 2017
                              Resolved
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                              Resolved

                              Address: 110092

                              Hi there!!

                              I tried debiting my axis bank account through Yes bank ATM, lalita park (ATM-CASH/+YBL LALITA PARK/DELHI/020717) on 3rd July, 2017. But, to my surprise i didnt get cash from ATM but my ac got debited by 500 & my transaction didn't reverse.

                              I request you to please look at the matter asap & credit my ac with same balance. Required particulars are:
                              Name : Enyusa Sangroula
                              AC no: [protected]
                              Sep 12, 2017
                              Complaint marked as Resolved 
                              I directly called on the axis bank customer care number & followed their instruction.
                              Axis Bank customer support has been notified about the posted complaint.
                              Sep 12, 2017
                              Updated by enyusa sangroula
                              Hi there!!

                              I tried debiting my axis bank account through Yes bank ATM, lalita park (ATM-CASH/+YBL LALITA PARK/DELHI/020717) on 3rd July, 2017. But, to my surprise i didnt get cash from ATM but my ac got debited by 500 & my transaction didn't reverse.

                              I request you to please look at the matter asap & credit my ac with same balance. Required particulars are:
                              Name : Enyusa Sangroula
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                                N
                                nirapatel
                                from Wankaner, Gujarat
                                Jul 5, 2017
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                                Address: Vadodara, Gujarat, 390002
                                Website: [email protected]

                                Dear Sir,

                                Greetings for the [protected]@!

                                I have used Axis Bank Debit Card to make a payment of Rs. 603.80 at Lifestyle International (P) Ltd- Max Retail Division on June 25th, 2017 but payment transaction was failed and same amount was debited from my account.

                                I have not received balance return in my account and I have cross checked at the store as well and they have not received in their account.
                                So, kindly look into this matter and do needful as the earliest.

                                As per rules if transaction fail than within 24 or 48 hrs money have to refund in account but Axis Bank told it will take 120 days. My complain number is 32162842

                                Sir kindly do needful
                                Axis Bank customer support has been notified about the posted complaint.
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                                  R
                                  Ranjeet Razz
                                  from Hojai, Assam
                                  Jul 4, 2017
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                                  The Authorization Code (Refund Reference Number) for the transaction is [protected].

                                  please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query
                                  Sir please help me
                                  Jul 04, 2017
                                  Updated by Ranjeet Razz
                                  Sir I already waiting 6 days but no added money in My account please check my transaction number true worng
                                  Please help me sir thank you
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                                    G
                                    ganesh pb Rupesh
                                    from Noida, Uttar Pradesh
                                    Jul 4, 2017
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                                    Address: Bangalore, Karnataka, 560029
                                    Website: axisbank

                                    I have not received the amount from the beneficiary account number [protected] 0f 450/-, but transaction is successful in his account but I have not received the amount still. below are the details

                                    Name: Ganesh
                                    Acc number: [protected]
                                    IFsc: UTIB0000009
                                    Transaction value date: june 09, 2017
                                    Kindly check this and revert back as soon as possible, it has been delayed since 1 month
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      P
                                      pali panesar
                                      Jul 4, 2017
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                                      Address: Ludhiana, Punjab, 141001

                                      I am the customer of your Axis bank at Mall road Ludhiana.My account no is [protected].i have a credit card which no is [protected]...which is renew by the bank on 04/17 without my knowledge...i had not submitted any request to renew it..coz im not living in india since feb 22/2017.i had been moved to the canada on that date...and i had been cleared all my credit card balance before leaving the india..and now bank is sending me the statement dat i have pending some dues Rs1339..only i have my card password and no one is using my card now ...im not going to pay all these payment ..and i really don't like this what the bank doing with me so I don't want this card now pls cancel my credit card..im sending you the Canada arrival stamp on my passport in the attachment..pls its my humble request cancel my credit card and close all this payment balance..and pls don't harass my family members
                                      +4 photos
                                      Axis Bank customer support has been notified about the posted complaint.
                                      I got a message that transaction is declined due to invalid pin while I wasn't attempting it. Someone else is trying to use my card. Urgently need assistance in this regard.
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                                        L
                                        lkai2007
                                        from Gurgaon, Haryana
                                        Jul 4, 2017
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi, 110024

                                        My Axis Saving Bank Act. Number : [protected]
                                        Name : Sanjay Sharma
                                        BRANCH : Lajpat Nagar
                                        New Delhi.

                                        I tried to recharge mg Airtel numbered [protected], Delhi NCR Airtel Circle, through the Axis Bank App for Rupees 450/- (INR)

                                        The message displayed was
                                        " RECHARGE FAILURE "

                                        However, the sum of rupees 450/- got deducted from my account.

                                        I called in the Branch. Mr. Avnish, an executive from the branch, assured me that the money would be reverted back.

                                        But, the amount has not been refunded yet.

                                        Plz get it done.

                                        With Regards
                                        SANJAY SHARMA
                                        [protected]
                                        Jul 5, 2017
                                        Complaint marked as Resolved 
                                        Resolved Money refunded.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jul 04, 2017
                                        Updated by lkai2007
                                        Matter under consideration
                                        We reacharg amount for 825.our acconut n [protected].
                                        upi reacharg request by dishtv1.[protected]@easypay
                                        trans id is[protected]
                                        date 29/06/2017 time 22:54:56
                                        my upi addres is [protected]@axisbank
                                        But still amount no refund our accont or dishtv1.[protected]@easypay
                                        pleas solwe this problem

                                        Refund of Money - Comment #2776946 - Image #0
                                        We reacharge amount for 764 our account no [protected] upi rearcharg request by dishtv1.[protected]@easypay SBI UPI User, your account is debited INR 764.0 on Date[protected]:26:21 PM by UPI trans no[protected] but dish TV not reacharge till. Please solved the problem

                                        Refund of Money - Comment #2861270 - Image #0
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