Axis Bank Complaints & Reviews

Hi,

I am not able to make credit card payment either through mobile app or internet banking. I am always getting message "The transaction cannot be completed because you have crossed your limit". I don't know about which limit it is talking about, I am having money to do bill payment.

I've called customer care executive they said check your limit enhancement and all but that also is not solving the problem. I would like someone to look into this problem.

And one more problem in their mobile app and internet banking, once the bill generated and if I do the payment after that then outstanding balance doesn't get updated in either of the browser. According to customer executive, I've to refresh my account and then logout and login but nothing got change.

Very disappointed with the fake information provided by the Axis Bank representative. it's simply doing fraud with the customer.

For PL top of i have been informed 0 charges but at the time of disbursement i have been charged Rs 17500/- and on that deduction the representative is not ready to give any explanation but putting all the blame on the bank.

Representative name
Pushpender [protected]
Vikaspuri loan department.

Dear sir,
I am jeereddy suresh i am working in borgwarner morse systems. Chennai limited. I have axis bank account with number of [protected], i am tranfer 4000 to my mom sbi account but in that time some error will be occured so the money will be debited from my account i transfer on 1 st july 2017 at 7.30 am still now the money will not transfer i want my money back i contact near axis bank but there is no response from that branch sso please solve my problem and refund my money. The customer care also will not respond.

Dear Sir/Mam,

I seek your attention on the matter detailed below and request my problem be solved at the earliest.

I have Axis Salary account since 2014, and continuous amount is deducted every month without any consensus avoid deduction from my salary account

There is absolutely no doubt that this was an erroneous deduction. Kindly scrutinize the error and refund the amount back into my account. I would be grateful if this could be done without further delay as I am undergoing a financial trouble these days due to recessive business.

I will be happy to give you any further useful details in this regard. Expecting an early positive action.

Account No: [protected]
Holder Name: Amarjeet Singh.
Branch : Pune, Kalyani Nagar.

Thanks n Regards,
Amarjeet Singh.

I am Axis Priority account holder of your bank bearing account number: [protected]. I have spent online more than 30000 in this quarter by my priority Platinum debit card but No popup of 10% cashback displaying in my account while i visit Axis Netbanking from my laptop. I am checking my account through netbanking there is no popup displaying about 10% cashback of my online spends .I have attached the snapshots of my account.Hope you will see. I have spent more than 30000 online during the quarter and i am eligible for 10% cashback for my online spends during this quarter but no popup of cashback is displaying in my account when i visit my account through netbanking from my laptop. Requesting you to solve my issue and send me my 10% cashback of online spends of this quarter. I have attached snapshot of my account netbanking page.Also I have attached snapshot of my bank statement showing online spends of more than 30000/= in this quarter from April 1st to 30th June 2017.

Dear sir

Card num [protected]

i have made a purchase for Rs 41329 on Tuesday 06/06/2017
with a Merchant Name Ram Rams Syndicates Vo EDC Unit
the amount have been debited from my card and i have received the SMS to my number but the amount have not Refelcted in to the merchant acc request you to Check and Reemburse back my money to the Gift card asap hve called and visited all axis branch in my town no proper responce

Details of Disputed Transaction/s **:2
Transaction Date: 16 June 2017

Merchant Name/ ATM Location : Axis Bank

Transaction Amount INR : 10523

Disputed Amount, INR : 10523

I am disputing transaction/s listed above due to the following reasons. Request you to resolve the dispute.

I had tried transaction online, the same was not successful but the amount was debited from my account. ✔
The payment had been made to book ticket from Indigo Airlines, the payment was not successful even once but the amount was deducted twice (Rs 10523 * 2) from my Account,
I have received amount of 1 transaction back but the second transactions amount is on hold .
Request to please refund/release that amount also.

I recently visited the axis bank atm near Maninagar railway crossing, ahmedabad. And have to regretfully inform you that the cleaning and maintenance of this atm was at the lowest terms. A stray dog residing in the atm making it all vulgar, disgusting and absolutely unhygienic place to visit. Vomits and dog poo lying around in the room. On top of it. The air conditioners are not working. If they're just for show. Please atleast install fans.
I hope you take the swacch bharat abhiyan seriously and take steps on this issue. Otherwise we would have to report this to the health and hygiene Department of government.

Hi team,
I have cbi debit card i swiped my card for rs.1000/- at maharashtra police hq branch atm, colaba, near regal theater, sunday 2ndjuly17, 04:01 pm, transaction record no 8421, atm id-swap06025, rs 1000/-debited but no cash received. Besides no security to help or no complain or helpdesk number provider.. Even axis helpline number wrong. I want my rs1000/- back to my account asap. I dont mind going legal with axis bank this time as this is my second time & this time i am really really annoyed.

Regards,
Rahul rathod

I used axis bank atm, jamalpur colony, chandigarh road, ludhiana, punjab.
I did transaction 2 times of 3000 rs. Each but money wasn't dispensed. Although money was deducted from my sbi account, rs. 6000 total.
I request you to solve this problem as soon as possible.
Attached below are the transaction details.
Incident took place today 2 june, 2017

I have taken bank statement on1 july 2017. The bank statement shows wrong balance. The statement issued by bank is not indicateing total amount. I want to cross check all bank transactions as there is doubt in bank balance during each and every transaction since opening of my bank account. You are requested to issue me a statement of total amount including flex deposits for my reference and further action.

I'm using axis credit card for past 7 months but for few reasons i have some personal financial problem i cant pay my credit card payment for that axis bank have blocked my account permanently without my acknowledgement if i wish to cheat means i can fool u by some other way but i didnt because i dont want money in this way account blocking also ok but this is not decent way and they have taken my this month salary also then how can i survive this month cant u understand customers the **** work u done to me make me empty pocket through out this month any way the **** activity u have done to me dont **** for other customers also before u do activities like this plz see customers transaction history also it may help u to understand customers

Dear Sir,

I am Account open 3th March 2017 in DSP chowk, Jalgaon Branch. All document submit to account open time and Bank give me Account no. [protected]
My name is Mrs. Sonubai Nitin Sonawane. But till date bank not active my account. I request to please active my account. Inform me.

Regarding,
Mrs. Sonubai Nitin Sonawane
At/post - Nandra bdr., Kanalda,
Fist- Jalgaon
[protected]

My salary account application number is [protected] i have opened this account in april, 2017 till now this account has not been activated my salary is also credited but the bank people are not activating my account extending it day by day saying all kind of non sense reasons what kind of service is this from axis bank the agent has told that today for sure the account will be activated and has now swtiched off the mobile. I am totally fed up how many months more should i wait for my account to be activated.

Dear sir/madam,
my name is santosh bhagwat shelke i am distributor of nearby tech pvt ltd. my company give me your bank cdm card for deposit cash in their current account. cdm card no.[protected] account no.[protected] (current account) on 28/06/2017 i go for cash deposit in your axis sion branch with total amount RS. 3, 03, 000/- FIRST I DEPOSIT RS.16300/- time 14:18 2nd time i deposit RS. 78, 200/- TIME 14:22 3rd time i deposit RS. 1, 02, 500/- 4TH TIME i deposit RS.1, 06, 000/- but 4 th transaction time out . cash deposit in machine but transaction fail. i give complaint to cashier. she give me deposit slip of fail transaction rs. 106000/- and say this amount will clear in 2 working day.
after 2 working day payment not clear. i go to bank and ask resane. she your cash of fail transaction was short of RS. 1000/- it was RS. 1, 05, 000/- only.
but sir we count cash correctly 3 to 4 time. by two person daily. how will short cash rs 1000/- one note rs 100 or 500 short. how rs 1000/- short if impossible sir
please verify detail. i attach receipts of cdm machine
my mobile no is [protected]
thanks
your faithfully

Sir, your executive had disbursed the loan amount without my consent.i am very much disappointed .they took almost a month to take my case. after a long period the executives told me that my loan has been login and approved for four lakhs.But one thing I ask the the executives why I didn't get the login ID nor received any email from the bank. instead the executive received in my place and when I complain only at that time they forwarded...

Sir
I request u please early solve my problem. Sir I have my account in axis bank bandikui dausa my account number [protected] today 29/6/2017 my 3000 R's suddenly debited. I don't know what happened.
When i received a message today then I want to inform bank but any bank costumer no. And landlines not richebale and switched off as
[protected]
[protected]
[protected]
[protected]

Bank no.
[protected]/2/3
All switched off
Please help me

Regards
Rajesh Kumar Saini
[protected]

My property is already with the Axis bank, as the land owner is still running the loan account with them.

So I applied with the Axis bank itself and I got home loan sanction letter, legal & technical verified, loan agreement over, but during disbursement time, my application has been declined to due legal norms of the bank. That could have informed at-least before loan agreement, I have been charged 3K as processing fee.

The processing fee has to be refunded or else my application has to be processed further for disbursement.

Hi I visited several times your kartarpur branch but manager Naveen sir and Neha madam always out of branch. I asked other staff members but they didn't know where were they
It's daily basis and nobody knew where they both gone daily. It's just for reputation of your bank
Please look into this matter they both gone almost all day out of bank together

I gave application for opening new account 3 weeks back. But only 5days back application has been received application no [protected] and still not activated. How long customer Shud wait for the account to get open. Officers and employees are very irresponsible and not giving proper response. Had to go to bank many times but still no response. Some proper person should be there to maintain al these