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Axis Bank Complaints & Reviews

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Updated: Feb 19, 2026
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U
umagargi
from Abohar, Punjab
Jul 5, 2017
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Address: 147002
Website: www.axisbank.com

My concern is as under:
(1).I am Woman and Senior Citizen
(2).I have savings Bank Account number [protected] in Axis Bank, Patiala.
(3).I got a dividend Cheque Number 970738 amounting Rs.2452.58 from UTI Mutual
Fund against my Investment, bearing my name as Uma Devi, SB A/C number [protected] Axis Bank Printed on it. As my name in mutual fund records is Uma Devi and in SB a/c Uma Gargi
Bank returned the cheque with the remarks name differs, Uma Devi in place o[censored]ma Gargi.
(4). I once again submitted the cheque with proofs, AADHAR, Voter ID Card and PAN with declaration of my name being Uma Gargi and Uma Devi are same
(5).But till date, bank is adamant to give its credit in my savings account.
(6) I have made several phone calls daily and day to day for the status of my cheque but the person dealing with it do not bother about my repeated requests.
(7).From the facts mentioned above, it proves that the person dealing with my cheque is willingly harassing this Senior Citizen and that too, a Woman.
In the last, I request you, kindly take action against such officials and replace them from Public dealing duties and ask the Axis Bank to give credit of my cheque, as soon as possible
Regards
Uma Gargi
Axis Bank customer support has been notified about the posted complaint.
Dear Sir,
I Close My accounts On 20.6.2017 .My account Number [protected], and my Wife Account number [protected],
Bank manager Are Say My Remaining Account Balance Are deliver By Bank employee in the Form Of DD With In The 2 day But NOt Any One Are deliver The DD.
So My Request To Please Send DD ASAP
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    A
    Ashwini Valasa
    Jul 5, 2017
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    Address: 560001
    Website: www.axisbank.com

    651 rupees got deducted from my axis account. when i spoke with customer care they said i opened demat account so AMC charges applied for your account. First of all i didn't opened demat account but they said we have dully signed documents with us but they didn't produced the proof of document with my signature. Now they are coming and asking if you wish to close the account means you need to pay the due amount of 640/- rupees - am very much surprised that i didn't opened the demat account, i didn't know how to trade, they deducted 651 rupees and now they are taking about dues!!! I need justice for this. i have all the proof's that i didn't used the account i.e. statements in my mail(i don't know how am getting the statements - i always ignored that).
    Axis Bank customer support has been notified about the posted complaint.
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      J
      Jharna Doshi
      from Noida, Uttar Pradesh
      Jul 5, 2017
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      Address: 122011

      Hi, I made a transaction with Amazon India - order number[protected],[protected],[protected] and paid using mastercard ending 8969. The stuff was returned by 24th June and refund should have come to my account by 30th June. But I have not yet received any refund.
      The reference number for the refund is 4975049913986999704062 and the Settlement Verification Code is 006061.
      Axis Bank customer support has been notified about the posted complaint.
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        E
        enyusa sangroula
        from Pune, Maharashtra
        Jul 5, 2017
        Resolved
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        Resolved

        Address: 110092

        Hi there!!

        I tried debiting my axis bank account through Yes bank ATM, lalita park (ATM-CASH/+YBL LALITA PARK/DELHI/020717) on 3rd July, 2017. But, to my surprise i didnt get cash from ATM but my ac got debited by 500 & my transaction didn't reverse.

        I request you to please look at the matter asap & credit my ac with same balance. Required particulars are:
        Name : Enyusa Sangroula
        AC no: [protected]
        Sep 12, 2017
        Complaint marked as Resolved 
        I directly called on the axis bank customer care number & followed their instruction.
        Axis Bank customer support has been notified about the posted complaint.
        Sep 12, 2017
        Updated by enyusa sangroula
        Hi there!!

        I tried debiting my axis bank account through Yes bank ATM, lalita park (ATM-CASH/+YBL LALITA PARK/DELHI/020717) on 3rd July, 2017. But, to my surprise i didnt get cash from ATM but my ac got debited by 500 & my transaction didn't reverse.

        I request you to please look at the matter asap & credit my ac with same balance. Required particulars are:
        Name : Enyusa Sangroula
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          N
          nirapatel
          from Wankaner, Gujarat
          Jul 5, 2017
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          Address: Vadodara, Gujarat, 390002
          Website: [email protected]

          Dear Sir,

          Greetings for the [protected]@!

          I have used Axis Bank Debit Card to make a payment of Rs. 603.80 at Lifestyle International (P) Ltd- Max Retail Division on June 25th, 2017 but payment transaction was failed and same amount was debited from my account.

          I have not received balance return in my account and I have cross checked at the store as well and they have not received in their account.
          So, kindly look into this matter and do needful as the earliest.

          As per rules if transaction fail than within 24 or 48 hrs money have to refund in account but Axis Bank told it will take 120 days. My complain number is 32162842

          Sir kindly do needful
          Axis Bank customer support has been notified about the posted complaint.
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            R
            Ranjeet Razz
            from Hojai, Assam
            Jul 4, 2017
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            The Authorization Code (Refund Reference Number) for the transaction is [protected].

            please contact your bank’s customer care and mention the above Authorization Code (Refund Reference Number). Please remember that you will have to call your bank’s customer care center and not visit the branch for this query
            Sir please help me
            Jul 04, 2017
            Updated by Ranjeet Razz
            Sir I already waiting 6 days but no added money in My account please check my transaction number true worng
            Please help me sir thank you
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              G
              ganesh pb Rupesh
              from Noida, Uttar Pradesh
              Jul 4, 2017
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              Address: Bangalore, Karnataka, 560029
              Website: axisbank

              I have not received the amount from the beneficiary account number [protected] 0f 450/-, but transaction is successful in his account but I have not received the amount still. below are the details

              Name: Ganesh
              Acc number: [protected]
              IFsc: UTIB0000009
              Transaction value date: june 09, 2017
              Kindly check this and revert back as soon as possible, it has been delayed since 1 month
              Axis Bank customer support has been notified about the posted complaint.
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                P
                pali panesar
                Jul 4, 2017
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                Address: Ludhiana, Punjab, 141001

                I am the customer of your Axis bank at Mall road Ludhiana.My account no is [protected].i have a credit card which no is [protected]...which is renew by the bank on 04/17 without my knowledge...i had not submitted any request to renew it..coz im not living in india since feb 22/2017.i had been moved to the canada on that date...and i had been cleared all my credit card balance before leaving the india..and now bank is sending me the statement dat i have pending some dues Rs1339..only i have my card password and no one is using my card now ...im not going to pay all these payment ..and i really don't like this what the bank doing with me so I don't want this card now pls cancel my credit card..im sending you the Canada arrival stamp on my passport in the attachment..pls its my humble request cancel my credit card and close all this payment balance..and pls don't harass my family members
                Axis Bank customer support has been notified about the posted complaint.
                I got a message that transaction is declined due to invalid pin while I wasn't attempting it. Someone else is trying to use my card. Urgently need assistance in this regard.
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                  L
                  lkai2007
                  from Gurgaon, Haryana
                  Jul 4, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110024

                  My Axis Saving Bank Act. Number : [protected]
                  Name : Sanjay Sharma
                  BRANCH : Lajpat Nagar
                  New Delhi.

                  I tried to recharge mg Airtel numbered [protected], Delhi NCR Airtel Circle, through the Axis Bank App for Rupees 450/- (INR)

                  The message displayed was
                  " RECHARGE FAILURE "

                  However, the sum of rupees 450/- got deducted from my account.

                  I called in the Branch. Mr. Avnish, an executive from the branch, assured me that the money would be reverted back.

                  But, the amount has not been refunded yet.

                  Plz get it done.

                  With Regards
                  SANJAY SHARMA
                  [protected]
                  Jul 5, 2017
                  Complaint marked as Resolved 
                  Resolved Money refunded.
                  Axis Bank customer support has been notified about the posted complaint.
                  Jul 04, 2017
                  Updated by lkai2007
                  Matter under consideration
                  We reacharg amount for 825.our acconut n [protected].
                  upi reacharg request by dishtv1.[protected]@easypay
                  trans id is[protected]
                  date 29/06/2017 time 22:54:56
                  my upi addres is [protected]@axisbank
                  But still amount no refund our accont or dishtv1.[protected]@easypay
                  pleas solwe this problem
                  We reacharge amount for 764 our account no [protected] upi rearcharg request by dishtv1.[protected]@easypay SBI UPI User, your account is debited INR 764.0 on Date[protected]:26:21 PM by UPI trans no[protected] but dish TV not reacharge till. Please solved the problem
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                    M
                    m123456
                    from Pune, Maharashtra
                    Jul 4, 2017
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                    Address: 560034
                    Website: axisbank.com and axis mobile app

                    Hi,

                    I am not able to make credit card payment either through mobile app or internet banking. I am always getting message "The transaction cannot be completed because you have crossed your limit". I don't know about which limit it is talking about, I am having money to do bill payment.

                    I've called customer care executive they said check your limit enhancement and all but that also is not solving the problem. I would like someone to look into this problem.

                    And one more problem in their mobile app and internet banking, once the bill generated and if I do the payment after that then outstanding balance doesn't get updated in either of the browser. According to customer executive, I've to refresh my account and then logout and login but nothing got change.
                    Axis Bank customer support has been notified about the posted complaint.
                    I am from khargone I am very old customer o[censored]r bank I will maintain my account last 5 year .Bank close and lock atm every night.we face many problem .Drop box for cheque clearing is also closed and cheque were presented in our account lately...
                    Dear sir,

                    i am unable to download my statement for card number [protected] for the month of may. please help me locate that.
                    Axis Bank Customer Care's response, Jul 20, 2017
                    Verified Support
                    Hi Jaspreet,

                    Sorry for the trouble. Please share the details of your concerns on the e-mail ID provided at http://bit.ly/2obM4ab for us to assist you.

                    Regards,
                    Axis Bank
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                      V
                      victor peter
                      from Madurai, Tamil Nadu
                      Jul 4, 2017
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                      Address: New Delhi, Delhi, 110074

                      Very disappointed with the fake information provided by the Axis Bank representative. it's simply doing fraud with the customer.

                      For PL top of i have been informed 0 charges but at the time of disbursement i have been charged Rs 17500/- and on that deduction the representative is not ready to give any explanation but putting all the blame on the bank.

                      Representative name
                      Pushpender [protected]
                      Vikaspuri loan department.
                      Axis Bank customer support has been notified about the posted complaint.
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                        S
                        Suresh Friendsforever
                        from Kanchipuram, Tamil Nadu
                        Jul 4, 2017
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                        Website: axis bank mobile bancking app

                        Dear sir,
                        I am jeereddy suresh i am working in borgwarner morse systems. Chennai limited. I have axis bank account with number of [protected], i am tranfer 4000 to my mom sbi account but in that time some error will be occured so the money will be debited from my account i transfer on 1 st july 2017 at 7.30 am still now the money will not transfer i want my money back i contact near axis bank but there is no response from that branch sso please solve my problem and refund my money. The customer care also will not respond.
                        Axis Bank customer support has been notified about the posted complaint.
                        Amount deducted by my credit card without my intimation of INR rs 11946/- by fraud people as Cyber Crime on 28th of June 2017 @1.30 pm
                        Please take an action as soon as possible... Otherwise I will deactivate my Account in your Bank...
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                          A
                          Resolved
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                          Resolved

                          Address: 411006
                          Website: axis bank.com

                          Dear Sir/Mam,

                          I seek your attention on the matter detailed below and request my problem be solved at the earliest.

                          I have Axis Salary account since 2014, and continuous amount is deducted every month without any consensus avoid deduction from my salary account

                          There is absolutely no doubt that this was an erroneous deduction. Kindly scrutinize the error and refund the amount back into my account. I would be grateful if this could be done without further delay as I am undergoing a financial trouble these days due to recessive business.

                          I will be happy to give you any further useful details in this regard. Expecting an early positive action.

                          Account No: [protected]
                          Holder Name: Amarjeet Singh.
                          Branch : Pune, Kalyani Nagar.

                          Thanks n Regards,
                          Amarjeet Singh.
                          Aug 27, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 20, 2017
                          Axis Bank Customer Care's response
                          Hi Amar,

                          Sorry for the trouble. Please write to us at http://bit.ly/2obM4ab along with the transaction details for us to assist you.

                          Regards,
                          Axis Bank
                          Please update my adress as belove

                          MANOHAR SHIVAJI BHAGAT,
                          G7/G8 SITE, DDA HOUSING PROJECT,
                          NARELA NEW DELHI - 110040
                          Hi axis bank ceo

                          sir

                          my sb a/c number is [protected] .Name of e h elavarasan, unfortunately my a/c balance is below, but i try to maintain in future, so i request to you, pl transfer my blocked amount in saving account,

                          thanks for kind cooperation and necessary action.

                          E h elavarasan, sb a/c no -[protected]
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                            I
                            ikhan8180
                            from Riasi, Jammu and Kashmir
                            Jul 3, 2017
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                            Address: Mumbai City, Maharashtra, 400025

                            I am Axis Priority account holder of your bank bearing account number: [protected]. I have spent online more than 30000 in this quarter by my priority Platinum debit card but No popup of 10% cashback displaying in my account while i visit Axis Netbanking from my laptop. I am checking my account through netbanking there is no popup displaying about 10% cashback of my online spends .I have attached the snapshots of my account.Hope you will see. I have spent more than 30000 online during the quarter and i am eligible for 10% cashback for my online spends during this quarter but no popup of cashback is displaying in my account when i visit my account through netbanking from my laptop. Requesting you to solve my issue and send me my 10% cashback of online spends of this quarter. I have attached snapshot of my account netbanking page.Also I have attached snapshot of my bank statement showing online spends of more than 30000/= in this quarter from April 1st to 30th June 2017.
                            Axis Bank customer support has been notified about the posted complaint.
                            Jul 10, 2017
                            Updated by ikhan8180
                            Still my problem not resolved. Axis Bank is not resolving my issue.
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                              R
                              Ramasubramanian Muthiah
                              from Chennai, Tamil Nadu
                              Jul 3, 2017
                              Resolved
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                              Resolved

                              Address: 625001

                              Dear sir

                              Card num [protected]

                              i have made a purchase for Rs 41329 on Tuesday 06/06/2017
                              with a Merchant Name Ram Rams Syndicates Vo EDC Unit
                              the amount have been debited from my card and i have received the SMS to my number but the amount have not Refelcted in to the merchant acc request you to Check and Reemburse back my money to the Gift card asap hve called and visited all axis branch in my town no proper responce
                              Jul 13, 2017
                              Complaint marked as Resolved 
                              the vailid id is [email protected] if u fwd the mail Reg any Prepaid card issue they can address you
                              Axis Bank customer support has been notified about the posted complaint.
                              Jul 05, 2017
                              Updated by Ramasubramanian Muthiah
                              time runs and these private bank ppl not giving propore responce to a consumer 41k is a big money pls help asap
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                                M
                                Meenakshi Narula
                                from New Delhi, Delhi
                                Jul 3, 2017
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                                Address: Nagpur, Maharashtra, 440002
                                Website: www.goindigo.in/booking/seat-select.html

                                Details of Disputed Transaction/s **:2
                                Transaction Date: 16 June 2017

                                Merchant Name/ ATM Location : Axis Bank

                                Transaction Amount INR : 10523

                                Disputed Amount, INR : 10523

                                I am disputing transaction/s listed above due to the following reasons. Request you to resolve the dispute.

                                I had tried transaction online, the same was not successful but the amount was debited from my account. ✔
                                The payment had been made to book ticket from Indigo Airlines, the payment was not successful even once but the amount was deducted twice (Rs 10523 * 2) from my Account,
                                I have received amount of 1 transaction back but the second transactions amount is on hold .
                                Request to please refund/release that amount also.
                                Axis Bank customer support has been notified about the posted complaint.
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                                  R
                                  rachristian
                                  from Ahmedabad, Gujarat
                                  Jul 3, 2017
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                                  Address: Ahmedabad, Gujarat, 380008

                                  I recently visited the axis bank atm near Maninagar railway crossing, ahmedabad. And have to regretfully inform you that the cleaning and maintenance of this atm was at the lowest terms. A stray dog residing in the atm making it all vulgar, disgusting and absolutely unhygienic place to visit. Vomits and dog poo lying around in the room. On top of it. The air conditioners are not working. If they're just for show. Please atleast install fans.
                                  I hope you take the swacch bharat abhiyan seriously and take steps on this issue. Otherwise we would have to report this to the health and hygiene Department of government.
                                  Axis Bank customer support has been notified about the posted complaint.
                                  I haven't received the refund of Amazon order number #[protected].The reference number for the refund is "[protected]-026193.The reference number will be generated only after the refund is confirmed.
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                                    R
                                    Rahul Rathod
                                    from Chennai, Tamil Nadu
                                    Jul 2, 2017
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                                    Address: Mumbai City, Maharashtra
                                    Website: Axis bank

                                    Hi team,
                                    I have cbi debit card i swiped my card for rs.1000/- at maharashtra police hq branch atm, colaba, near regal theater, sunday 2ndjuly17, 04:01 pm, transaction record no 8421, atm id-swap06025, rs 1000/-debited but no cash received. Besides no security to help or no complain or helpdesk number provider.. Even axis helpline number wrong. I want my rs1000/- back to my account asap. I dont mind going legal with axis bank this time as this is my second time & this time i am really really annoyed.

                                    Regards,
                                    Rahul rathod
                                    Axis Bank customer support has been notified about the posted complaint.
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                                      D
                                      DharamParkash7
                                      from Bulandshahr, Uttar Pradesh
                                      Jul 2, 2017
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                                      Address: Ludhiana, Punjab, 141010
                                      Website: www.axisbank.com

                                      I used axis bank atm, jamalpur colony, chandigarh road, ludhiana, punjab.
                                      I did transaction 2 times of 3000 rs. Each but money wasn't dispensed. Although money was deducted from my sbi account, rs. 6000 total.
                                      I request you to solve this problem as soon as possible.
                                      Attached below are the transaction details.
                                      Incident took place today 2 june, 2017
                                      Axis Bank customer support has been notified about the posted complaint.
                                      10day runing after not card active
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                                        H
                                        Harish Balwant Bhandari
                                        from Pune, Maharashtra
                                        Jul 2, 2017
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                                        Address: Pune, Maharashtra, 411007
                                        Website: www.consumercomplaints

                                        I have taken bank statement on1 july 2017. The bank statement shows wrong balance. The statement issued by bank is not indicateing total amount. I want to cross check all bank transactions as there is doubt in bank balance during each and every transaction since opening of my bank account. You are requested to issue me a statement of total amount including flex deposits for my reference and further action.
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Jul 02, 2017
                                        Updated by Harish Balwant Bhandari
                                        A transparent transaction statement and confirmation about balance after every transaction is necessary .
                                        Very very worst service to the vadapalani axis bank branch and also included staff...
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