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Axis Bank Complaints & Reviews

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Last updated May 18, 2024
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Axis Bank reviews & complaints page 447

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S
shikha.nayal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the amount

Address:New Delhi, Delhi

I have made a purchase from max fashion of rs 1287.00/- on 9 days back. Tried my axis bank bank 2 times but both attempts were failed. Rs 1287 was deducted 2 times for both failed transactions.
Also call and written a mail at customer care and send a dispute form along with purchase receipt but they are saying it will take 120 days to get refund however it should get refunded back immediately after failed transaction.
They have...
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K
kanukumar
from Shikohabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Welcome kit not received

Address:Dehradun, Uttarakhand, 248001
Website:www.axisbank.com

Respected sir.5 days back i posted a complin related to welcome kit receiving two days got a phncall that your old acc. Will be closed and you will receve new kit shortly again i got call that kit will be dispatc through corier mode. Bt i have to confrm that transaction took place in my previous ac. Having last digit '624782' was being oprated by which party someone is operating my acont uses my id details knowing by that person can misuse...
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K
kaifee hasan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yet my multi currency card is not working

Address:Sheohar, Bihar, 843329

Hi...
I m kaifee hasan i m a a/c holder of axis bank, sheohar, bihar, india... My atm card is not activated yet... I already contact so many times to branch manager... But he is not able to resolve my problem... And still i in abroad... I m getting so many problem due to not able to withdraw the money... So as soon as possible... Resolve my problem......
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S
SumitSoni02dec
from Bansi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary consolidated charges for may month have been applied

Address:Indore, Madhya Pradesh, 452001

Hello sir,

My name is sumit soni and my registered mobile no with axis bank is [protected].

I am writing this email regards with consolidated charges for may month that axis bank have taken from my saving bank account.

On 17/06/2017, 230.00 inr (Including s. T) was debited as consolidated charges and as per axis bank customer executive this charges was deducted due to late bill pay for credit...
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S
Sid229
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount reversal debit card

Address:560103
Website:www.axisbank.com

Hi,

I made a transaction 18th june, 2017 of rs 900. My account was debited twice in the process i. E rs 1800. I checked with the retailer. He showed me the machine and a transaction of rs 900 was done once. I am still waiting for the amount to be reversed.
Please check with this and reverse the amount soon.

Thank you and looking towards your right action...
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D
Daxa03
from Veraval, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service, site is full of bugs, not any way to reach care person

Address:380015
Website:www.axisbank.com

So many technical issues on all the 3 mediums of axis online banking. Web, mobile site and app.
I've been using mobile app for 6 months. Suddenly it says to change mpin or i'm not able to login. When i click on menu to change mpin it reverts back to login page. Whole process starts again. It goes on and on. No results. I went to the branch. They suggested to reinstall the app. I did so but nothing worked out.

I need...
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R
Ramakhanna
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loss of money from these diallers

I am getting calls from these phone numbers, saying axis bank credit card verification department. They say the availability of reward program and cashback offer along with gift packs for credit card holders. They continue the conversation even after saying "not interested". Also, they ask for confidential details about the credit cards (Card number, validity date, cvc etc).
I lost rs.8505 during the first call unknowingly. But, i...
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U
Umesh Nikil Kr
from Vepagunta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Still account not activated

Address:560001
Website:axisbank.com/support

Hello sir. I had open a salary account in axixbank in my office cafe coffee day global ltd. I have also get welcome kit. And i had submitted all required documents. But until now my account is not activated.. Please solve my problem..

Name - umesha k r
Ac no - [protected]
Mail - [protected]@outlook.com
Mobile number - [protected]
Branch - manyata tech pa bngr kt. Bangalore, 560045...
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T
Tadagoni Pranathi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closing demat account

Address:500081
Website:www.axisbank.com

I am t. Pranathi and i was offered a salary account from axis bank on march 14, they took signatures from us without informing us about demat account. All this happened by hyderabad madhapur branch we asked for what they are taking these many signatures no response from them. How can you cheat people like this for reaching the targets i have contacted them many times through email and call and even the person who i was given demat account...
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V
vibha bhat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account freezed/blocked without any prior notice/reason

Address:New Delhi, Delhi
Website:www.axisbank.com

I have my axis bank account operational in one of the delhi branches from 4 yrs now. They suddenly have blocked/freezed my account which i came to know while doing one of the transactions. Calling the customer care will not solve any problem as they themselves dont know what might be the reason when transactions where done last month only. They suggest you to visit nearest branch.in this busy schedule if one can resolve many querries online....
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A
Alisha Tom
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My credit card verification

Address:Kottayam, Kerala, 686503

Hi,
I got my credit card and i paid the activation bill of 1725 and they give me a number to call and verify my e-mail address. But i m trying to call that number the customer care people are telling they are changing their number and gave me 2 more number i tried that number as well but that is not valid.
Why you people are irresponsible like this, i applied credit card for some necessary requirement but still i cant able...
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R
Robie
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Closed card but still receiving threat

Address:602024

Hello,
I am robert john. I had taken a credit card (Before 2008) from axis under their persuasion of me using other bank cards. But i closed my card through settlement process and closed it by 2009 or 2010. I have finished paying all my dues. I had the papers with me. After that, i forgot about the card and everything.

I think by 2013, some from the axis collection center called me for not closing the account with some...
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A
Arshi123
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consolidated charges for a/c charges

Address:Varanasi, Uttar Pradesh, 221002
Website:www.axisbank.com

I have an current account at axis bank, today i just checked my account and they deducted...
17 june 2017 - consolidated charges for a/c - 2245.53 rs.
And
Service tax 15% - 336.83 rs.

I don't understand why this much amount (2245.53) they deducted.

In last month (May, 2017) they deducted...
20 may '17 consolidated charges for a/c - 972.30rs.
And
Service tax @15.00% on...
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S
Suraj Kishor Verma
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Note got draw and something written on the same of rs. 2000 one note

Address:743126

Dear sir/madam,

Today at approx 1 pm i drew rs. 5000/- from axis bank atm bhatpara, kankinara, 24 pgs north, i got 2 note of rs. 2000/- and two of rs. 500/- but i got one note of rs. 2000/- something written by pen on note and as you know today is holiday sunday therefore i could not get show the same at branch. I request you to plz see the issue and suggest me how could i solve it asap.

Thanks & regardsbr...
+1 photos
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M
mounika.8k
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consolidated dp charges 2017

Address:Hyderabad, Andhra Pradesh, 500070
Website:axisbank

Hi,

I have a salary account in axis bank, in begumpet branch, hyderabad. I could see that 620 rupees were deducted in the name of "consolidated dp charges" from my account without informing me. I didn't get any notification for that. Neither a mail nor a message has been received from the bank.
This happened on 15th june 2017. I am unable to reach customer care....
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D
DebasisSil
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my bank account. But not credited to my lime wallet.

Address:Nadia, West Bengal, 741235
Website:[email protected]

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Money deducted from my bank account. But not credited to my axis bank lime wallet. Nobody take responsibility basically lime wallet
D
Debasis sil
To bokolkata
9 hours agodetails
Mam,
I'm debasis sil, my account of axis bank lime wallet email id is [protected]@gmail.com and phone number is [protected]. On 16/06/2017 i tried twice to...
+2 photos
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A
Aasha Pawar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deduction complaint

Address:New Delhi, Delhi, 110096

Hi,

I got 1100 rs deducted from my axis bank salary account in the name of consolidated charges.

Nd few hours later 15% tax on consolidated charges was deducted

What the hell is consolidate charges. This has been my worst experience with any bank.

I request you to please take action against this, this is unacceptable for no reason 1100 rs has been deducted from my account.
br...
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H
Himmat Gupta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rude behaviour of bank security and employee

Address:Mumbai City, Maharashtra, 400022
Website:www.axisbank.com

Hi m absolutely shocked with very rude behaviour of security and one of the bank staff of axis bank sion branch. Surprised to see that axis bank has given authority to represent their branch by their security who does not know how to talk to their customers. I had been there just to check a very small query about my debit card but it seems axis bank has very unprofessional employees specially sion mumbai branch. It was really not expected...
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N
Nflaunt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Current ac

Address:Mumbai City, Maharashtra, 400058

Hi,

I had approached axis bank - jp road (Andheri west) branch for opening my current account. The documentation was done on 16th may and chq of rs 10, 000/- was given, it was a urgent request, as i had to apply for vat number and required a cancelled cheque for the same. The business development executive (Priya) went on leave and handed over the case to her senior - who also went on leave. After one week, we get an update...
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B
bhavesh.agarwal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent atm card transactions, of rs 50 000 and axis bank is not doing anything

Address:401107
Website:www.axisbank.com

Hi,

There were fraud atm debit card transactions worth rs:50, 000 on 29th may 2017 at 12.00am. The atm card was with me and yet the transaction was done. I got back to back smses of these transactions and at once i blocked my atm card.

Next day (29th may 2017), i submitted the police complaint, dispute form and atm card pieces picture to the 'customer. [protected]@axisbank.com, debit. [protected]@axisbank.com'.
br...
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