Axis Bank Complaints & Reviews

Dear Team,

I have done one payment on 02-Dec-2017 through my Axis bank debit card. The transaction was unsuccessful, but the amount 2250.00 was debited from my account. The amount was reversed on 22-Dec-2017 but went to lien marked. The amount is showing in Lien not showing in Available balance. I'm unable to use the money.

I tried calling so may times and complaining about the issue. I visited the branch twice in this period to get my money back.

It's been 6 months, I haven't got any money or response from the bank personnel. I'm suffering a lot because they are giving any assurance about when will I get my money.

I request you take this complaint and kindly do the needful.

Thanks in advance.

Regards,
Vinod Kumar

My savings bank a/c no. Is [protected] with axis bank. Tarn taran branch. On my request through sms on 19.5.17 i have recvd sms confirmation on 19.5.17 from no. 5676782 that my policy is terminated with nominee prabhjot singh. Despite of this message of termination axis bank has debited premium amt. Of rs 330 from my above said a/c. Today i met branch manager of axis bank tarn taran branch and he told me that they have no link with sms and insurance message entries so contact customer service. On contacting customer service mr. Sayyed replied that branch will handle this. Pls look into this credit rs 330 my a/c.

What to do to know about it?
How it is being charged?
Tip/scg. Visa. Pos. Dt260517/? Means what
It would be nice i[censored]ser get information from anywhere
I have tried to look out but your link below is processing only all the time

https://www.axisbank.com/service-charges-and-fees?_ga=2.40376866.[protected].[pr...⇄

Why it is always hard to find out deduction charges?

Hi,

I have placed online shopping through paytm on[protected].38.26 and amount deducted in my account,

Still material and amount not received.

Info - pur/paytm app/noida/paytm app/ seq no - 895175.

More than 2 months over, still no refund, check and refund within 24 hours without fail.

Pls check and update the status immediately.

Thanks in advance.

Hi,
My A/C No is : [protected]
My Customer ID is :[protected]
My Insta kit No is : 701559
My Salary Account is pending activation for the past 1 month, I am told by the representative that it is still in processing. Upon contacting customer support from my sister-in-law's registered phone number I found out not a single information has been updated and the account is partially activated i.e; amount can be credited but not withdrawn. I don't know who else to contact to get the issue resolved and get my account activated. I can't login through the app or the website as it says invalid E-mail ID. Please help ASAP.

Regards

Dear sir,
I have requested to your bank pur road, bhilwara branch for change address of my credit card from atleast 6 days, but there is no response from your department till date & also they will not picked my call from last 3 days.
Kindly response and update my card address, i will suffer from huge financial problems.

Details are :-

Customer name :- prashant bumb
Customer id :[protected]
Previous address :- a-645, gaytri nagar, sector-5, udaipur - 313001
Update address :- 2b -17, new housing board shastri nagar, bhilwara - 311001
Card no. - [protected]
Contact no. - [protected]

Kindly update

Regards
Prashant
[protected]

Dear sir yesterday some person call to me he wants some information my account. His name mr rb sharma his contact no [protected]. He says i am bank manager please give me aadhar card no. We give aadhar no after he says please give otp no.. We give after give no my account is empty. Weare visit bank branch. But bank manager says no any call for our employees
Thank and regards
Sangeeta kapoor

Sir/ madam,
I was tried to reach customer care of worldline merchant helpdestk past 1 week, but i couldn't reached, so that i am registering complaint by online. Paper rolls required maximum no of quantity.
Tid no: 98319511
Firm name: a j enterprises
Contact no:[protected]
Address: maruthi plaza, n. M. Road., avadi, chennai., tamilnadu

Note: awaiting prompt reply from...

Thanks,
Regards,
Abid

Dear Sir/Madam,
Kindly consider my complaint as an important note to the authority and reply to me with the proper proof and acceptable reason.

As mentioned above Rs.24, 000 has been deducted from my A/C No.[protected] without my knowledge. When i went to bank to enquire about this, the branch head behaved so rude to me and he replyed to close all my A/C from the bank and go away from there immediately. I do have 4 accounts in your bank. Approximately Rs.50, 00, 000 of transactions i do through your bank yearly. This is not the way they had to treat the customer.
And i am also suspecting the karnataka, Chickballapur branch head that he has deducted my amount illegally many times without my knowledge. I am going to sue him at the earliest as i am really humiliated in this regard.


I hereby request you to go through my complaint seriously and respond it at the earliest.

with regards,
K.Shanthamma
CHICKBALLAPUR-562101
Mob:[protected]

Dear sir, to know that today, on 29th may 2017, at 3:00 pm and 20 minutes at the bank's roorkee civil lines branch there, i have been humiliated by the guard entrusted to the branch of the bank by entering the branch. I am quite shocked by the reason that you want to inform me that i am a respected customer of the bank.in my branch, i have three current accounts in the bank and six savings account t have been undertaken is thought to come almost every day in the bank's branch are familiar to everyone togetherbut even though your guard has not been treated efficiently, for which i feel very bad in myself and i am feeling humiliated by this kind of behavior, so that i want to bring that behavior to your senses so that in the future do not behave like this again

Arun kumar saini
Alaknanda traders roorkee
[protected]
[protected]

Dear concern,
I am very sorry to inform you that i am a ca holder [protected], maintaining 3/4 times of the norms figure. Everything was fine. But last some days bank deducted 100+100+100+50+50 (Plus service tax) for statement and other charges. Bank employee committed for free statement. Branch manager also cheating with me. Telling lie.
One of my staff also looser of @ rs 5610 for 1650 aed convert. If they have no idea then why they cheating with us.
Finally bhimakanda branch staffs cheating with us. So solve other wise we will close our bank ac.

This to inform you that i had already account with axis bank having customer id[protected] and registerd mobile no. [protected]. I have my customer id[protected] for axis bank.
I have given form to open my salary account for last 1 month back till date my account is not opend and your represntive saying why you are fast. I have given this customer id to represntive they told me they will open salary account with same id.

I want to know how much time it will take to open my account.

Kindly look into this matter.
My conatct no. Is =[protected]
Email id is =[protected]@gmail.com

I am maintaining two accounts with axis bank. The bank keep changing rules about charges on minimum balance, previously it was quarterly and suddenly changed to monthly. My relationship manager informed me it is required to maintain on customer id level.

But on 20-may-2017 i have noticed a debit of inr 350 + 52.50 in my account number ending with 9023 though i am having sufficient balance at customer id level."

I sent many emails to rm & customer support but didn't receive convincing response.

Dear concern,
I am very sorry to inform you that i had deposited a cheque of rupees 52512/- issued by ballia post master in my name in my account at axis bank purulia on 13/5/2017 but still this is not credited in my account. No body is ready to take any responsibility or give any reason of this abnormal delay.

I m posted in purulia so it was deposited there.

Please do the needful and inform us accordingly.

I have used imps service to transfer the money. But money transferred to wrong account. I dont know who is the person holding that account.
Please help me.
I m holding the axis bank account:[protected] and money transferred to [protected] ifsc code:bkid0006018 bank of india account. :' (

Thanks in advance.
Regards
Deepak mahajan
[protected]

Dear sir/ma'am,

This is regarding the refund of rs. 32149/- for your 'google pixel (Quite black, 32 gb)' order with order id od[protected] was initiated by flipkart on 17 may 2017.
And it should have been credited to my axis bank credit card within 26 may 2017, as per standard banking procedures. But the amount is not credited in my account.

Below are the details provided by flipkart to confirm that the refund has been successful and they told to contact with bank, i contact to bank customer care several time but nothing is going on.
There is some problem going on bank end. Please resolve issue on priority as i need my money back due to some urgency

As 12 days over and amount did not credited in my account. Please resolve the issue on priority.

My hold a saving accout in axis bank.
Name uma singh
Account no. [protected]
On 25/05/2017 there was fraudulent transactions in a/c for rs.31000 (Four transactios rs 10000, rs 10000, rs 10000 and rs1000). On 27/05/2017 i got that my account is exhausted and only rs 398 left in my account. Immediately i took bank statement and seen the fraudulent transactions at three locations in new delhi (Ghk nagar, guruharkishan and paschim vihar atms). I immediately talked to axis bank customer care officer and blocked my atm. At that time i was residing at haridwar. I lodge a police complain at haridwar. I have trusted the bank and deposited my hard earned money to bank but this happened. How we can trust the banking systems. Only i can pray and request to help me get back my hard earned money as soon as possible.

Dear team,

I have made imps transaction on 28th May 2017 for the amount rs.200000 from my Axis account to Panjab national bank loan account. Reference id is[protected]. The amount got debited from my account but the beneficiary account is not credited. I have urgent requirement of money for medical emergency I request you please coordinate with bank to escalate this issue.
I also contacted axis bank customer care, but no use still now. They keep telling that I have to wait for 5 days. I do not have that much time to wait. I have already waited for 24 hrs. Again I request you guys please get it resolved. Because of your poor Technology I can't make risk in my family's health.

Axis bank account no: [protected]

Hi,

Today i have received a call from Pranjali from Pune office and the way she has talked to me was very rude. i understand that i have not made any payment for my personal loan from past three months and i will be paying on 2nd of june, but the lady was very rude to me and she has also contacted my company HR for the same.

I have not provided any alternative number of my HR, And for this i will going to Consumer Forum.

I have been a customer of axis bank from past 3-4 years and this is the way you treat your customers, after my loan and everything completes i will be revoking my axis account and will not have neither i will recommend axis bank services to anybody.

Due to some tragedy in my family i was unable to pay my dues but this is not the way you treat your customers and calling in their company's number.

Rest i will see what consumer forum will do.

These are the below numbers from which i got rude callings[protected] & [protected].

I request you if you can help me in this rest i will take care as well.

Regards,
Deepti

I cancel a laptop (Order number[protected]) from amazon on 14th may, amazon initiated the refund for the same on 14th may, but refund amount did not credited in my account till 15 days over.

They provide me refund reference number and told to contact with bank, I contact to bank customer care several time and raised complain in axis bank, but nothing is going on.

There is some problem going on bank end. Please resolve issue on priority as I need my money back due to some urgency

As 15 days over and amount did not credited in my account . Please resolve the issue on priority