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Axis Bank Complaints & Reviews

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Updated: Sep 1, 2025
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K
kinjal045
from Siliguri, West Bengal
Jun 4, 2017
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Address: Kolkata, West Bengal, 700020

Dear concern,

Towards last resort i would like to let you know that i am not satisfied with overall service provided by axis bank ltd.. I had genuine issue with remittance my college fees at canadian bank! Which get resolved with several and many follow ups today!! My remittance is due on 5th june, i have assured the remittance would be done by 5th, if not there is assured negligence with your bank representative!

Please refer to the notes provided by your representative! No doubt please trace the record for further reference from bank's side!! Also my one time password is not registered with my registered mobile number, i have followed up ample of times to resolve my issue but each occasion your representative given several solution which didn't work out and several follow ups are due but no end solution!

I want to seek compensation of my time lost and effort due to misguiding while seeking help from your representative, this is height from customers point of view, please refer to any of your higher authority or if not i need to pull this issue on social media

Regards
Kinjal patel
[protected]
Axis Bank customer support has been notified about the posted complaint.
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    K
    kinjal045
    from Siliguri, West Bengal
    Jun 4, 2017
    Resolved
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    Resolved

    Address: Kolkata, West Bengal, 700020

    Dear concern,

    Towards last resort i would like to let you know that i am not satisfied with overall service provided by axis bank ltd.. I had genuine issue with remittance my college fees at canadian bank! Which get resolved with several and many follow ups today!! My remittance is due on 5th june, i have assured the remittance would be done by 5th, if not there is assured negligence with your bank representative!

    Please refer to the notes provided by your representative! No doubt please trace the record for further reference from bank's side!! Also my one time password is not registered with my registered mobile number, i have followed up ample of times to resolve my issue but each occasion your representative given several solution which didn't work out and several follow ups are due but no end solution!

    I want to seek compensation of my time lost and effort due to misguiding while seeking help from your representative, this is height from customers point of view, please refer to any of your higher authority or if not i need to pull this issue on social media

    Regards
    Kinjal patel
    [protected]
    Jul 7, 2017
    Complaint marked as Resolved 
    Axis Bank customer support has been notified about the posted complaint.
    Jun 04, 2017
    Updated by kinjal045
    note my number is [protected]
    Verified Support
    Jun 05, 2017
    Axis Bank Customer Care's response
    Hi,

    It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

    Regards,
    Axis Bank
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      M
      Mohanraj Aulsamy
      from Chennai, Tamil Nadu
      Jun 3, 2017
      Resolved
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      Address: 626203

      Dear sir/ madam,

      Hi this is mohan raj last week 25th may 2017 i opened new ac in your axis bank sattur branch.in that branch shiva contact me and he promised one or two the ac will open but still now my ac will not open. However the customer support person told me that my ac is activ but i 'll not able to take cash from the atm. What's happening sir. Kindle resolve this issue asap.

      Thanks
      Regards
      Mohan raj
      [protected]
      Jul 6, 2017
      Complaint marked as Resolved 
      Axis Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 05, 2017
      Axis Bank Customer Care's response
      Hi Mohan,

      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

      Regards,
      Axis Bank
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        S
        sunil likky
        from Hyderabad, Telangana
        Jun 3, 2017
        Resolved
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        Hi axis bank,

        I have received a message on my mobile number - 91-[protected] stating as below :

        Dear customer your emi of arsenal 8599 for axis bank loan a/c elr[protected] is due on 05-06-17. Please keep your bank account funded to avoid extra charges.

        I haven't taken any loan from axis. The above mentioned mobile number belongs to me (Sunil reddy). Kindly check the loan account number and correct the mobile number.

        Thank you
        Sunil
        Jul 12, 2017
        Complaint marked as Resolved 
        Axis Bank customer support has been notified about the posted complaint.
        Jun 03, 2017
        Updated by sunil likky
        Hi Axis Bank,

        I have received a message on my mobile number - 91-[protected] stating as below :

        Dear Customer your EMI of Rs 8599 for Axis Bank loan A/C ELR[protected] is due on 05-06-17. Please keep your bank account funded to avoid extra charges.

        I haven't taken any loan from Axis . The above mentioned mobile number belongs to me (Sunil Reddy) . Kindly check the loan account number and correct the mobile number.

        Thank you
        Sunil
        Verified Support
        Jun 05, 2017
        Axis Bank Customer Care's response
        Hi Sunil,

        Sorry for the trouble. Please share your concerns with us at http://bit.ly/2ofzczR for us to assist you.

        Regards,
        Axis Bank
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          S
          sourabh@123
          from Panipat, Haryana
          Jun 3, 2017
          Resolved
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          Address: Panipat, Haryana, 132103

          Sir amazon refunded my money to bank on 25 may 2017 but till now they didnot credited it to my credit card account amazon gave me tranction id also but bank coustomer care staff refuse to identify my amount through that trancaction kindly help i am attaching amazon e mail they are not behaving professionally and harnessing me

          Sourabh singla
          Ph [protected]
          Jul 6, 2017
          Complaint marked as Resolved 
          Axis Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 05, 2017
          Axis Bank Customer Care's response
          Hi Sourabh,

          Please share your details from your registered email ID at http://bit.ly/2oy1P87 . Our team will assist you further. In case you have already raised any complaint. Please share the complaint number for us to assist you further.

          Regards,
          Axis Bank
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            P
            prasangct
            from Renigunta, Andhra Pradesh
            Jun 2, 2017
            Resolved
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            Address: 641048

            Today my account got debit frozen. No intimation or anything. After few declined online payments I called customer service to learn this.

            I specifically checked with the person who helped me open the account about a larger deposit that I might be receiving and they said it would be perfectly fine.

            Really worried as how long it would take and what I should do. Customer service has no answer and they are asking me to go to bank. I am traveling right now. I need to solve this while I am in travel.
            Jul 6, 2017
            Complaint marked as Resolved 
            Axis Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 05, 2017
            Axis Bank Customer Care's response
            Hi Prasang,

            Please share the reference number you may have received from the last communication channel approached for us to assist you.

            Regards,
            Axis Bank
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              L
              Lokesh. S
              from Bhopal, Madhya Pradesh
              Jun 2, 2017
              Resolved
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              Resolved

              Address: 602002

              I am holding saving account in Thiruvallur branch Tamil nadu, From axis bank employee came to my shop given POS Machine told me month ₹600 charges used for 3 months yesterday iopened current account so staff taken old machine given new POS in current account number now isurrendered old pos they charged for ₹ 15, 000. Kindly look the issue. I need to deposit amount for EMI.
              +1 photos
              Jul 6, 2017
              Complaint marked as Resolved 
              Axis Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 05, 2017
              Axis Bank Customer Care's response
              Hi Lokesh,

              Please share your details from your registered email ID at http://bit.ly/2odp3nV . Our team will get back to you soon.

              Regards,
              Axis Bank
              As i request to surrender my swiping machine in your thiruvallur axis bank branch but bank employee was not take my request so please kindly help me to uninstall the swiping machine my mid no .[protected]
              Axis Bank Customer Care's response, Jul 21, 2018
              Verified Support
              Hi, we are here to help. Request you to elaborate your concerns to assist you further. Regards, Team Axis Bank.
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                C
                CKmunna
                from Bengaluru, Karnataka
                Jun 2, 2017
                Resolved
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                Address: Bangalore, Karnataka, 560093

                Hi there.

                It is really frustrating. Axis bank is showing so many things but no show. I have submitted the documents for opening salary account. It is almost 1 month but the account is not activated yet.

                I am trying to contact axis bank but no one is there to take a complain and resolve the issue.

                Now i think god only can help.

                Regards
                Chandrakant ([protected])
                Jul 6, 2017
                Complaint marked as Resolved 
                Axis Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 05, 2017
                Axis Bank Customer Care's response
                Hi Chandrakant,

                Sorry for the trouble. Please share the branch details for us to assist you further.

                Regards,
                Axis Bank
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                  A
                  anils73
                  from Chennai, Tamil Nadu
                  Jun 2, 2017
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110095
                  Website: www.axisbank.com

                  Dear Sir,
                  I am saving account holder in axis bank and account No. is [protected]. There was ECS mendate for premium payment of my Kotak Insurence Policy for Rs. 60000/- I have already made the payment of premium online. Even then the charges for ECS were deducted by axis bank on 18/2/2017 and thereafter 18/3/2017 a total sum of Rs. 350/- and Rs. 52.50 as tax were deducted at each instance as such total Rs. 805/- were deducted illegally. You are therefore requested to please look into the matter and refund the deducted amount in the account. I shall be thankful to you.
                  Regards,
                  Anil Kumar Sharma
                  [protected]
                  Jul 8, 2017
                  Complaint marked as Resolved 
                  Axis Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 05, 2017
                  Axis Bank Customer Care's response
                  Hi Anil,

                  We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                  Regards,
                  Axis Bank
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                    S
                    Sumit Dash
                    from Kolkata, West Bengal
                    Jun 2, 2017
                    Resolved
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                    Resolved

                    Address: Kolkata, West Bengal
                    Website: www.axisbank.co.in

                    I hold a Axis bank savings account with Kolkata - Rajarhat Branch. I was outside India for 2-3 years due to which my account got deactivated. Recently a week and half before visited the branch and requested to re-activate my account and I am willing to use it. I also let them know that I need to login to my internet banking and so register my mobile number. The complaint was duly taken. My account got activated after 2-3 days. However, I am still struggling to access my internet banking as I am not getting OTPs on my mobile number. I have registered my phone number at the axis bank atm and am able to use axis bank app in phone. I have called a lot of times to the customer care but they tend to give me vague replies. I have also called the branch more than 10 times in a week but they behave in a highly unprofessional way. How can I get my netsecure activated since the bank is obviously not helping at all.
                    Jul 6, 2017
                    Complaint marked as Resolved 
                    Axis Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 05, 2017
                    Axis Bank Customer Care's response
                    Hi Sumit,

                    We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2odp3nV for us to assist you.

                    Regards,
                    Axis Bank
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                      B
                      Bhupendra8930
                      from Jaipur, Rajasthan
                      Jun 2, 2017
                      Resolved
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                      Resolved

                      Address: Alwar, Rajasthan, 301001

                      Dear axis bank team...
                      Hi... My name is bhupendra sharma. I m working in reliance alwar (Rajasthan) wright now as a team leader. My simply small story. I discuss with my friend. I want personal loan he says me suggest you can apply personal loan via "axis bank"it is good service
                      But real story is very diffrent mean. I was apply personal loan before almost 2 month but my personal loan not declaired till today (02/06/2017). Your axis bank personal loan team is very lendy. Very caree less no fooloup bank side n courrier side.
                      My loan amt declaired 1.46 lakh as date on (09/06/2017) but still we r daily facing issue is my bank account noy taken p. L amount your bank side
                      My case is approvel msg here your bank side

                      "congratulations! Your personal loan application vide app id 6422690 is sanctioned for rs.146000."

                      Pls... Confirm what is your bank personal loan "tat" for your information i know your "tat" time is maximum 7 days but no responsable your executive mrs. Sonal chaturvedi. She is very to very care less lady. Some before days i call many time but not pick n no revert/call back. Than was send message but they did not take a revert response n revert msg.
                      I m regular basis on folloup. I was talk seniour person but they have also same commitment
                      Before 3 days they have commitment today your 1.46 lakh amt.in reversel in bank account
                      1 think about your courrier service the documenta dispatch time 4-5 days
                      Very lendy n very fast courier service.
                      I don't understand what do think. You know think i m fool. It will personal your compney trust. Bydve i m first customer i m first service tame your side but this diffrent think service is very-very-very baddly
                      If you dont able to tale the money pls... Confirm n take return my xrox copies. I was think no mail your compney you trust me i m very harmfull thts why i will flash this msg
                      N revert me what is status you can able to take me pl (Yes ya no)
                      Today call me mrng time your executive confirm micr code
                      Why what you doing from many time

                      *totaly service is very bad
                      *bank unfaithfull
                      *lier bank
                      *lier executives

                      Last time pls... Revert me on urgent basis what is action u n your team seniour side

                      Waiting... As soon as possible
                      If you dont revert me you can not amazin i will this mail naxt level.

                      Thankx & regards
                      Bhupendra sharma
                      [protected]
                      Application id no. 6422690
                      +3 photos
                      Jul 8, 2017
                      Complaint marked as Resolved 
                      Axis Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 05, 2017
                      Axis Bank Customer Care's response
                      Hi Bhupendra,

                      We're sorry you had this experience and we want to make this right. Please share your concerns with us at http://bit.ly/2nCOGeG for us to assist you.

                      Regards,
                      Axis Bank
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                        R
                        Reema Sadhu
                        from Kolkata, West Bengal
                        Jun 2, 2017
                        Resolved
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                        Address: Kolkata, West Bengal, 700010

                        Hello,

                        I'm holding a personal account with axis bank. I made purchase with ECOM PUR/Amazon Seller/Bangalore on last 10th May 2017 and as a refund they initiated the same on 12th of May 2017. As the money wasn't credited back to my account I filed a disputed a complain and filled card holder dispute form with reference number 31307144.

                        After that I'm still waiting for the reply from your end. Tried to mail the bank but didn't receive any reply.

                        Now please help me on this.

                        Best

                        Reema Sadhu
                        Jun 4, 2017
                        Complaint marked as Resolved 
                        Hello, My problem is still alive and waiting to be get resolved. Hopefully as a banking service provider you should help your client Best Reema Sadhu
                        Axis Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 02, 2017
                        Axis Bank Customer Care's response
                        Hi Reema,

                        Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV for us to assist you.

                        Regards,
                        Axis Bank
                        Jun 02, 2017
                        Updated by Reema Sadhu
                        Hello

                        I have tried to contact with the url provided here but unfortunately couldn't succeed yet. So will you please provide me any other option where I'll get my problem addressed and resolved

                        Best

                        Reema Sadhu
                        R./sir' I am mangal sarda from deobhog dist. _Gariyaband Cg.
                        We needed your branch here. So please accept our reqest.
                        Axis Bank Customer Care's response, Jun 5, 2017
                        Verified Support
                        Hi Mangal,

                        Please note that a branch opening has regulatory and logistical implications and takes a certain amount of time. Do keep following us on Facebook and Twitter to stay abreast of all the latest happenings at Axis Bank. Have a nice day!

                        Regards,
                        Axis Bank
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                          N
                          nikhil4321
                          from Delhi, Delhi
                          Jun 2, 2017
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110085

                          I have opened a current a/c no- [protected] in your branch on 08.01.2016. Your employee
                          Mr. Santosh has requested to take swapping machine at time of opening current a/c and tell us many benefit and told me it is free. The machine was not any used for me. After some months, I had surrendered the machine and found that bank has deducted many amount in my account because of less minimum balance.

                          There is no any my fault, the less minimum balance due to deduction of charges of swapping machine.
                          You are requested to refund the charges which bank has deducted from Jan 2016 to April 2017.

                          Your Failthfully
                          Nikhil Gupta
                          [protected]
                          Jul 3, 2017
                          Complaint marked as Resolved 
                          Axis Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 02, 2017
                          Axis Bank Customer Care's response
                          Hi Nikhil,

                          Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV for us to assist you.

                          Regards,
                          Axis Bank
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                            M
                            mprassociates
                            from Coimbatore, Tamil Nadu
                            Jun 1, 2017
                            Resolved
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                            Resolved

                            Address: Coimbatore, Tamil Nadu, 641005

                            There is noice pollution (i.e emergency alarm ringing) from 8.00 PM to 2.00 AM regularly at Axis Bank ATM at 585, Kongunadu Complex, Opp. to Uzhavar Sandhai, Trichy Road, Singanallur, Coimbatore-641 005 from past three days. We told about this with ATM security and also with ATM cash filling persons.

                            There is no response.

                            This is uneasy to all nearby public
                            Jul 3, 2017
                            Complaint marked as Resolved 
                            Axis Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 02, 2017
                            Axis Bank Customer Care's response
                            Hi,

                            Thank you for sharing the location details. We will look into the same.

                            Regards,
                            Axis Bank
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                              MSingh894
                              from Bengaluru, Karnataka
                              Jun 1, 2017
                              Resolved
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                              Resolved

                              Address: 500016
                              Website: www.axisbank.com

                              Hi team,

                              I must complaint against auneducated employees of axis bank for constantly harassing me on my contact number ([protected]) for the past 12 days. Let me tell you i have no relations with axis bank in any manner. How come every day i am receiving 6-7 calls looking for some kiran kumar?? Everyday i am clarifying on the same issue. Are aixs people so technologically challenged and uneducated that they cannot figure out their own loopholes?? They must update their database with relevant and accurate information rather than burdening unrelated people with their technical goo[censored]ps. These are the names and numbers of the employees constantly calling me:-

                              1. Mahalakshmi :- this woman is so incorrigible that she fails to understand my point and told me that since this is the contact number provided by that man we will keep on calling you, we don't have a choice!! Really axis bank is so helpless!!
                              2. Satish

                              [protected], [protected], [protected], [protected], [protected], [protected] are the numbers that i have got calls from.

                              Please take the necessary measures so that they stop disturbing me.

                              In positive anticipation

                              Thanks,
                              Manisha singh
                              [protected]
                              Jul 2, 2017
                              Complaint marked as Resolved 
                              Axis Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 01, 2017
                              Axis Bank Customer Care's response
                              Hi Manisha,

                              Sorry for the trouble. Please call us at[protected]/[protected] for us to assist you further.

                              Regards,
                              Axis Bank
                              Jun 01, 2017
                              Updated by MSingh894
                              I received a response from Axis Bank from contact number [protected]. They clarified that the above mentioned numbers do not belong to Axis Bank and must be some fraudulent callers are trying to impersonate Axis Bank. Now more calls are coming from these numbers claiming to be Axis Bank nodal officers:-
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]
                              [protected]

                              Thanks,
                              Manisha
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                                S
                                sawariya farooq
                                from Rajampet, Telangana
                                Jun 1, 2017
                                Resolved
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                                Resolved

                                Address: Dakshina Kannada, Karnataka, 575001

                                Dear sir
                                This is inform you that i applied hosing loan renovation purpose for the month of november 2016 with your on of the executive geethesh kumar
                                In mangalore bunts hostel branch, i given all documents and 15000 rupees
                                Then he said your loan sanction it will credit within 2days but not credited, every day am asking he saying tomorrow, tomorrow like that till[protected], then ask bank manger number he given one number, i called that number ask query he said every thing ok, but i have little confused the voice is same geethesh and manger, suddenly i called your branch and verified i shocked that time, that lady said your loan already sanctioned but documents not submitted your validity expaird, that time i realized that guy making fool last 7 months suddenly i visited your branch and talked mangaer he said same thing that lady said, actually my area is 57km far from your bank thats its not possible, then manager called that guy and everything he agreed. Am recovered amount and documents, am lost my 7 months and your trust. This hole this you can see your executes miss using
                                Your company name what purpose he behave like that poor people. Why are keeping executives like that, company losing the reputation and customers trust. This my own opinion. Same may be done others
                                Address: essel tower, ground fl, bunts hostel circle, mangaluru, karnataka 575003

                                That guy photo attached below

                                Than you and good by
                                Ummer farooq ch
                                [protected]
                                +1 photos
                                Jul 3, 2017
                                Complaint marked as Resolved 
                                Axis Bank customer support has been notified about the posted complaint.
                                May 28, 2017
                                Gouri Shankar Praharaj's response
                                no action has yet been taken
                                Verified Support
                                Jun 02, 2017
                                Axis Bank Customer Care's response
                                Hi Ummer,

                                Sorry for the trouble. Please write to us at http://bit.ly/2odp3nV and our executive will get back to you.

                                Regards,
                                Axis Bank
                                I have joint account No ...58970611 with your 1973 branch. Without our written instruction how one lakh has been deducted on 25/5/17., which is illegal. Apart from my complain online it has not been resolved. This is no doubt bank's deficiency of service?
                                Axis Bank Customer Care's response, Jun 5, 2017
                                Verified Support
                                Hi Gouri,

                                It’s perfectly understandable that you’re very upset about what’s happened. Please share the reference number which you may have received from the last communication channel approached for us to look into it.

                                Regards,
                                Axis Bank
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                                  H
                                  hemant@dehgam
                                  from Ahmedabad, Gujarat
                                  Jun 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: 380013

                                  Hello Sir, My Home loan Application ID is6218994 and it has been sanctioned. But due to some personal reason I don't want to continue with it.So request bank to return my all document like property paper and salary sleep etc whichever I given for loan process.

                                  I call to agent but not get answer and ready to return my docs.

                                  Hemant Patel
                                  Mobile: [protected]
                                  I call to agent but not get answer and ready to return my docs.

                                  Hemant Patel
                                  Mobile: [protected]
                                  Jul 3, 2017
                                  Complaint marked as Resolved 
                                  Axis Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 02, 2017
                                  Axis Bank Customer Care's response
                                  Hi Hemant,

                                  Sorry for the trouble. Please raise your concerns at http://bit.ly/2ofzczR for us to assist you.

                                  Regards,
                                  Axis Bank
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                                    W
                                    winoth
                                    from Chennai, Tamil Nadu
                                    Jun 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: 560066

                                    Dear team,

                                    I have made netbanking transaction on 1st Jun 2017 for the amount rs.50000 from my axis account to another axis account. The amount got debited from my account but the beneficiary account is not credited. We have urgent requirement of money. I request you please coordinate with bank to escalate this issue.
                                    I contacted axis bank customer care, but no use.
                                    Ac.no is [protected]
                                    Jul 2, 2017
                                    Complaint marked as Resolved 
                                    Axis Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 01, 2017
                                    Axis Bank Customer Care's response
                                    Hi,

                                    Please share your details to our customer service teams email ID from your registered email ID mentioned at http://bit.ly/2odp3nV. Our team will get it checked and get back to you soon. In case you have already raised any complaint. Please share the complaint number for us to assist you further.

                                    Regards,
                                    Axis Bank
                                    Jun 02, 2017
                                    Updated by winoth
                                    Hello Team,

                                    i sent mail to customer.[protected]@axisbank.com. but i have not received any complaint number.
                                    Pls. check the Email and process it. Pls. contact me with registered mobile no.

                                    This is for hospital purpose, so pls, dont delay.

                                    Regards
                                    Vinoth
                                    Hello Team,

                                    i sent mail to customer.[protected]@axisbank.com. but i have not received any complaint number.
                                    Pls. check the Email and process it. Pls. contact me with registered mobile no.

                                    This is for hospital purpose, so pls, dont delay.

                                    Regards
                                    Vinoth
                                    Axis Bank Customer Care's response, Jun 2, 2017
                                    Verified Support
                                    Hi Vinoth,

                                    Please share your registered email ID from which you wrote for us to look into it.

                                    Regards,
                                    Axis Bank
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                                      R
                                      Rahool Surwade
                                      from Jabalpur, Madhya Pradesh
                                      Jun 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Thane, Maharashtra, 421301

                                      Hi,

                                      My Rahulkumar Surwade my salary account with you, Axis credit card department debited my full amount from saving account even I said I pay my minimum due on 1st June 2017, I get call from credit card department, that my minimum was Rs 6000, recently my brother died in accident, but without intimation bank debit my whole monthly salary from my savings account.

                                      Please help out of this

                                      My email address
                                      [protected]@gmail.com
                                      Phone number [protected]
                                      Jul 2, 2017
                                      Complaint marked as Resolved 
                                      Axis Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 01, 2017
                                      Axis Bank Customer Care's response
                                      Hi Rahul,

                                      We understand the payment for the credit card was not made for more than 5 months. Further, we request you to call us at[protected]/[protected] for us to assist you better.

                                      Regards,
                                      Axis Bank
                                      I ordered a product in amazon india for 29, 999 rs on may 19 using my zone axis credit card. My order has been cancelled but my credit limit is not yet refilled. I kindly request you to do necessary help.
                                      Axis Bank Customer Care's response, Jun 6, 2017
                                      Verified Support
                                      Hi Srinath,

                                      Sorry for the trouble. Please share the details at http://bit.ly/2oy1P87 and our executive will get back to you.

                                      Regards,
                                      Axis Bank
                                      My account number is [protected] and my money deducted twice
                                      1. PUR-REV//100517/09:18 for amount of INR 588
                                      2. ATM-CASH/HOWRAH RLY STN 088/HAORA/100517 for amount of INR 500

                                      i tried to contact a lot but failed all the time.

                                      pls resolve the issue.
                                      Axis Bank Customer Care's response, Jun 6, 2017
                                      Verified Support
                                      Hi Vivek,

                                      Sorry for the trouble. Please share the details at http://bit.ly/2o3sFnU and our executive will get back to you.

                                      Regards,
                                      Axis Bank
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                                        M
                                        Meyhul Nemani
                                        from Kanpur, Uttar Pradesh
                                        Jun 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: Unnao, Uttar Pradesh, 209861

                                        To, axis bank md/ceo,
                                        Respected sir,
                                        I have my account in your gangaghat, unnao branch. I have a request for name change.15 days ago i already applied for it but the branch head is not processing my request as i am not taking the max life policy. He is pressurising me to take the policy. When i refuse to take the policy. He said that bank has stopped taking any name change request.
                                        I humbly request u to plz take action on it.
                                        Bcz this type of pressurising is not for customer welfare.
                                        Jul 2, 2017
                                        Complaint marked as Resolved 
                                        Axis Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 01, 2017
                                        Axis Bank Customer Care's response
                                        Hi Meyhul,

                                        Please share your registered contact number for us to connect with you.

                                        Regards,
                                        Axis Bank
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